1 © the delos partnership 2003 integrated global strategic and operations planning process a formal...
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1 © The Delos Partnership 2003
Integrated Global Strategic and Integrated Global Strategic and Operations Planning ProcessOperations Planning Process
A formal way of running the business
2 © The Delos Partnership 2003
Global Strategic Operations PlanningGlobal Strategic Operations Planning
Objectives– Get one set of numbers– Resolve imbalances in Demand and Supply of all
resources• Manufacturing• Supply• Design• Cash
– Establish Teamwork– Implement Strategic direction
3 © The Delos Partnership 2003
Customer Relationship StrategyCustomer Relationship Strategy
1. First Decide if you are Make to Stock or Make To Order2. Then work out the production plans
Inventory
Production
Make To Stock
Sales/Shipments
OrderBook
Sales Orders
Production/Shipments
Make To Order
4 © The Delos Partnership 2003
Customer Relationship StrategyCustomer Relationship Strategy
Design
Purchase
Intermediate Manufacture
Sub-assemble
Finish
Distribute
WhereDo you meetTheCustomer ?
StockTo Order
5 © The Delos Partnership 2003
Make to OrderMake to Order
Production = Demand Plan + (Current Order Book - Order Book Target)
= 70 + 75 - 50)
PRODUCTION ORDER BOOK
6 © The Delos Partnership 2003
GSOPGSOP
-3 -2 -1
Demand Plan 20 20 20
Actual Demand 21 22 24
Difference 1 2 4
Cum Diff 3 7
Months 1 2 3 4 5 6 7 8 9
Last Demand Plan 20 20 20 20 20 20 20 20 20
New Demand Plan
Difference
Cum Diff
Months Q4 Q1
60 60
-3 -2 -1
Supply Plan 25 25 25
Actual Supply 20 19 21
Difference -5 -6 -4
Cum Diff -11 -15
1 2 3 4 5 6 7 8 9
Last Supply Plan 25 25 20 20 20 20 20 20 20
New Supply Plan
Difference
Cum Diff
Q4 Q1
60 60
-3 -2 -1
Order Book Plan 77 72 67
Actual 82 83 86 89
Difference 6 14 22
1 2 3 4 5 6 7 8 9
Last Plan 62 57 57 57 57 57 57 57 57
New Plan
Difference
Q4 Q1
57 57
A500xx Family : Units
7 © The Delos Partnership 2003
Family SummaryFamily Summary
0
5,000
10,000
15,000
20,000
25,000
30,000
Euros
Sales Contrib
Sales/Profit
Financial Analysis
Budget
Previous
Current
Major ChangesNew Product included in ForecastTender for XYZ market included
Major AssumptionsNew product ratesWe Win XYZ TenderMaintenance programme completes on time
Major ThreatsCompetitor ABC brings in new product sooner
Decisions RequiredThird shift in Quarter 4 Investment of Eur 0.5 m in Additional capacity for New Product
8 © The Delos Partnership 2003
WorkshopWorkshop
Review the information in the case study and come up with a
revised plan
9 © The Delos Partnership 2003
Rough Cut Capacity PlanningRough Cut Capacity Planning
Objective– Translate SOP Family Volumes into Capacity Requirement– Test validity of plan against demonstrated capacity
How– Use Planning profiles– Use Critical Resources– Use Demonstrated Capacity
Result– Possible problem areas
10 © The Delos Partnership 2003
Rough Cut Capacity PlanningRough Cut Capacity Planning
RequiredCapacity
DemonstratedCapacity
Family Volumes x
Rate per hour
Family Volumes x
Rate per hour
Actual ProductionPer month
Actual ProductionPer month
CriticalResources
11 © The Delos Partnership 2003
Rough Cut ProfileRough Cut Profile
Key Resources
Units Families
A B C D E F
Forging Supplier Units 2 4 4 2Machining Hrs 12 14 20 5 10Quality Assurance Hrs 3 5 3 10 7 2Plating Hrs 2 5 1 6Assembly Hrs 4 7 2 5Test Hrs 3 7 9 2 5
Hours per 000 units
12 © The Delos Partnership 2003
RCCP Planning ResultRCCP Planning ResultMonth 5Month 5
Key Resources Required Production Volumes
Capacity
A
22
B
20
C
35
D
10
E
15
F
15
Req Dem Max
Forging Supplier
Machining
Quality Assurance
Plating
Assembly
Test
13 © The Delos Partnership 2003
RCCP Planning ResultRCCP Planning ResultMonth 5Month 5
Key Resources Required Production Volumes
Capacity
A
22
B
20
C
35
D
10
E
15
F
15
Req Dem Max
Forging Supplier
44 80 40 30 194 200 300
Machining 264 490 200 75 150 1179 1000 1200
Quality Assurance
66 100 105 100 105 30 506 500 750
Plating 40 175 10 90 315 280 320
Assembly 88 140 70 50 348 500 550
Test 66 140 315 20 75 616 580 696
14 © The Delos Partnership 2003
Global S & OP ProcessGlobal S & OP Process
To gather information an GS&OP needs– Formal process for inclusion of data– Time for analysis of information– Discussions to get to conclusions– Timely acquisition of information
15 © The Delos Partnership 2003
Delos Business ModelDelos Business Model
Strategy
PrioritisationPrioritisation
Changes
Vision
Demand Supply
Support
16 © The Delos Partnership 2003
Integrated Business PlanningIntegrated Business Planning
Week 1 Week 2 Week 3 Week 4
Strategy
Prioritisation
Prioritisation
Ch
ang
es
Vision
Dem
and
Su
pp
ly
Su
pp
ort
17 © The Delos Partnership 2003
Strategic Operations PlanningStrategic Operations Planning
AACCTTIIOONN
AACCTTIIOONN
Week 1 Week 2 Week 3 Week 4
InnovationReview
InnovationReview
CustomerDemandReview
CustomerDemandReview
SupplyPlan
Review
SupplyPlan
Review
PriorityReview
PriorityReview
STAGE 1STAGE 1
STAGE 2STAGE 2
SeniorTeam
Review
SeniorTeam
Review
STAGE 5STAGE 5
STAGE 6STAGE 6
STAGE 4STAGE 4STAGE 3STAGE 3
18 © The Delos Partnership 2003
Need for Global Strategic Operations Need for Global Strategic Operations PlanningPlanning
LOCAL/COUNTRY
Customer’sExpectations
REGIONAL/SECTOR
GLOBAL
ManufacturingEconomics
ResearchCosts
Financing
Competition
LEVEL 1
LEVEL 2
LEVEL 3
NationalGovernmentRequirements
19 © The Delos Partnership 2003
Multi-site SOPMulti-site SOP
In a multi-national organisation
• Each site needs common processes
• All sites need aggregation– At right level
• Requirement for common performance measures
20 © The Delos Partnership 2003
Where do the main processes Where do the main processes occuroccur ? ?
InnovationCustomer
Relationships
SupplyManagement
FinancialPriorities
StrategicReview
LEVEL 1Customer/Country/Market
LEVEL 2Region/Country Grouping/Business Sector
LEVEL 3Region/Global
21 © The Delos Partnership 2003
Multi-Level Strategic Operations Multi-Level Strategic Operations PlanningPlanning
Week 1 Week 2 Week 3 Week 4
DemandPlanning
DemandPlanning
DemandPlanning
DemandPlanning
DemandPlanningCustomer
New ActivityReview
Innovation
Innovation
SupplyReview
SupplyReview
SupplyReview
SupplyReview
FinancialPriorities
ConsolidatedRecocniliation
FinancialPriorities
CorporateReview
SeniorTeam
Review
GLOBAL
LOCAL
LEVEL 1Country/Market
LEVEL 2Region/Business
Unit
LEVEL 3Europe/
Global HQ
22 © The Delos Partnership 2003
TOP LEVEL GS&OP TOP LEVEL GS&OP PROCESS PROCESS DIAGRAM:DIAGRAM:
GlobalInnovation
CustomerDemand
Supply Priority Senior Team
Week 1 Week 2 Week 3 Week 4
LEVEL 1
Country
LEVEL 2
Business
Unit
LEVEL 3Global
R&T
3x BU Demand
Site (x6)Demand
CSDemand
PriorityBy
Site (x6)
PriorityBetween 3 BU/CS
SNRTR
Op’sInnovation
2nd week of month
GlobalPlanning
PriorityWithin
3 BU/CS
3 meetings:M-DT/B/G Programme
Innovation(x3)
Innovation
@Sites (x6)
GlobalPlanning
SupplyPlanning
By Site (x6)
23 © The Delos Partnership 2003
Top Level GS&OP Cycle:Top Level GS&OP Cycle:
M T W FT1
5 6 7 8
12 13 14 15
19 20 21 22
26 27
Calendar Month 1
2
9
16
23
28 3029
M T W FT62 3 4
139 10 11
2016 17 18
2723 24 25
30
Calendar Month 2
5
12
19
26
31
SNRTR
PriorityBetween 3 BU/CS
PriorityWithin
3 BU/CS
SupplyPlanning
By Site (x6)
3x BU Demand
3x CSDemand
Global
Planning
SNRTR
PriorityBetween 3 BU/CSGlobal
Planning
PriorityWithin
3 BU/CS
Priority By Site (x6)
R&T
ProgrammeInnovation
(x3)
Op’sInnovation
GlobalPlanning
Priority By Site (x6)
SupplyPlanning
By Site (x6)
3x BU Demand
Site (x6)Demand
3x CSDemand
ProgrammeInnovation
(x3)Innovation
@ Sites (x6)
GlobalPlanning
Priority By Site (x6)
Op’sInnovation
R&T
Global
Planning
Site (x6)Demand
Innovation@ Sites (x6)
24 © The Delos Partnership 2003
WorkshopWorkshop
• Consider differences between today’s way of working and the suggested ways of working
• Identify what will need to change
• Identify issues in getting changes to happen
25 © The Delos Partnership 2003
Global Strategic and Operations Global Strategic and Operations PlanningPlanningSummary
– One set of numbers– Teamwork– Manages the constant change– Rolling Business Plan– Replaces Roll – in due course !– Sound basis for decision making