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USPS/MTAC Work Group #75

MOVE Update Initiative

Mailers’ Technical Advisory Committee

Mail Quality Sub-committee

MOVE Update Initiative Overview

November 5-6, 2003

Angelo Wider

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USPS/MTAC Work Group #75

Overview

Role Of the Workgroup

A joint USPS/MTAC workgroup was established to

collectively look at MOVE Update compliance and consider

what could be done to reduce UAA mail and maximize thebenefit to the USPS/Industry.

Participants

Industry – 28

USPS – 13

Meetings – 8

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Statement of Purpose

“This is a joint effort with USPS/MTAC to improve mail

quality. The improvement of mail quality will result in a

win-win for both the USPS and the mailing industry. Our

purpose is to review and make recommendations on

ways to reduce costs associated with the UAA mail,

improve service and ensure compliance.”

USPS/MTAC Work Group # 75MOVE Update Initiative

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Concerns/Issues

Lack of Knowledge and Understanding

Ambiguous Policy, Procedures and Rules

Reluctance to Enforce Compliance

Restrictive Application of Updates to Mailings Lists and

Postal Customer Database

Statistical Data is Outdated

MOVE Update Initiative

USPS/MTAC Work Group # 75

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Concerns/Issues (Cont.)

The need for Certification Documentation

Deficiency Assessments

Pending Rule Change for Expansion

Point of Contact

Quality and Timeliness of COA Data

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MOVE Update Initiative

Recommendations

Awareness/Education Campaign/Policy Training

Implement the National Revenue Assurance Initiative

for Move Update Compliance

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MOVE Update Initiative

Timelines

Recommendation – January 2003 Final Report – February 2003 Training – February 2003 Communication – March 2003 Reviews – March 2003 Internal USPS Coordination – Ongoing

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MOVE Update Initiative

Accomplishments

Presentations to PCC’s – Industry Groups – NPF

PUB 363

PS Form 6014

Internal Training – Train the Trainer

Letters to Mailers

NCOA Link

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MOVE Update Initiative

PRESENTATIONS

November 6, 2002 MTAC Washington, DC January 27, 2003 SouthEastern Mailers Assoc., Inc. Atlanta, GA February 5, 2003 MTAC Washington, DC March 13-14, 2003 Move Update Training W.F. Bolger Center March 19, 2003 New York PCC New York, NY April 13-15, 2003 National Postal Forum New Orleans, LA May 13, 2003 Long Island PCC Melville, NY May 15, 2003 Central Virginia PCC Richmond, VA May 22, 2003 Advance Presort Meeting Chicago, IL June 13, 2003 Redi-Mail Seminar – Columbia University New York, NY June 20, 2003 Redi-Mail Seminar Stayinfront, Inc. Fairfield, NJ June 19, 2003 Triboro PCC Flushing, NY

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MOVE Update Initiative

PRESENTATIONS (Continued)

September 9, 2003 Greater New Jersey PCC Iselin, NJ September 18, 2003 Greater Hudson Valley PCC White Plains, NY

(Presentation given by Patricia Imes) September 20-24, 2003 National Postal Forum Kansas City, MO October 8, 2003 Fort Wayne PCC Fort Wayne, IN October 21, 2003 Pacific/Western Areas Las Vegas, NV

Periodicals/Standard Mail Focus Group

PLANNED

November 13, 2003 Washington Metropolitan PCC Greenbelt, MD November 18, 2003 South Suburban PCC Willowbrook, IL December 18, 2003 Cleveland PCC Cleveland, OH

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MOVE Update Initiative

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Return to Sender UAA Mail

CFS RTS Mail First-Class discounted FTE Mail

Elimination Factors

Request documentationDetermine Mail Owner

Leads

Move Update Leads

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MOVE Update Initiative

ISSUE – NO RESPONSE

Options:

Escalation of Notification Site Visits Refuse Acceptance Charge Full Rate

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MOVE Update Initiative

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Move Update Initiative

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Move Update Initiative

USPS/MTAC Work Group #75