“10 critical actions to minimize rac recoupment” national medicare rac summit washington, dc...
TRANSCRIPT
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“10 Critical Actions to Minimize RAC Recoupment”
National Medicare RAC SummitWashington, DCMarch 6, 2009
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Presenters
Stephen Forney, MBA, CPA, FACHE, FHFMA
VP - Margin Development
Ardent Health ServicesNashville, TN615-296-3054
Bill Phillips, FACMC, CHCAssociate Professor
Health Svcs Mgt & LdrshpGeo Washington Univ. / VP & Chief Revenue Off
Revenue Strategies786-371-6493
3/762009 2(c) 2009 Revenue Strategies
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Outline
A. How to Minimize RAC Recoupment
B. RAC - Newest ATM
C. Take Home…
3/762009 3(c) 2009 Revenue Strategies
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A. How to Minimize Recoupment
3/762009 4(c) 2009 Revenue Strategies
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10 Critical Actions
1. RAC is not FI2. Appoint Chief RAC Officer3. Prepare, prepare, prepare (7 steps)4. Conduct pre-RAC Audits5. Implement RAC Record Request Tracking
3/762009 5(c) 2009 Revenue Strategies
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10 Critical Actions
6. Establish clinical & coding feedback7. Calculate impact of overpayments8. Start Yesterday9. Appeal, appeal, appeal10.Re-bill all IP denials as OP
3/762009 6(c) 2009 Revenue Strategies
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# 3. Prepare, Prepare, Prepare
Seven Steps1.Identify all cases at risk2.Prioritize by recoupment impact3.Perform coding & medical necessity reviews4.Establish RAC repository5.Test RAC work flow6.Prepare Recoupment Reports7.Apply RAC up-dates (new targets, etc.)
3/762009 7(c) 2009 Revenue Strategies
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# 4. Conduct pre-RAC audits
Service Volume Recoup / Claim
Cardiac Defibrillator 2,200 $ 29,500Surgical Procedures 5,400 $ 16,500
Respiratory w/ Ventilator 2,100 $ 15,400Excisional Debridement 6,100 $ 10,000
Heart failure & Shock 6,100 $ 5,400Average Recoupment $ 15,320
3/762009 8(c) 2009 Revenue Strategies
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B. RAC – Newest ATM
3/762009 9(c) 2009 Revenue Strategies
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RAC Recoupment
ATM # 1: Automated
• Electronic claim review– Duplicate claims– Same patient– Same date of service– Duplicate payment– RAC withdrawal
ATM # 2: Complex
• Manual review– Suspected error– Medical record needed
• 45 days to reply
– Site of service issue– Proper documentation– 1/3 are overpayments
3/762009 10(c) 2009 Revenue Strategies
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Automated vs. Complex
3/762009 11(c) 2009 Revenue Strategies
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C. Take Home
3/762009 12(c) 2009 Revenue Strategies
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# 1: RAC – aka “Margin Eraser”
RAC
3/762009 13(c) 2009 Revenue Strategies
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2009 Margin
CY 2009 In millionsGPSR $ 1,220
Margin $ 4.0Percent 0.3 %
3/762009 14(c) 2009 Revenue Strategies
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Unprepared - 2010 Margin
CY 2010 After RACGPSR $ 1,220
RAC Recoupment $ 3.0New Margin $ 1.0Net Change ($ 3.0 )
Erased Margin $ 3.0
3/762009 15(c) 2009 Revenue Strategies
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Prepared - 2010 Margin
CY 2010 After RACGPSR $ 1,220
RAC Recoupment $ 1.0Margin $ 3.0
Net Change ($ 1.0 )Erased Margin $ 1.0
3/762009 16(c) 2009 Revenue Strategies
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# 2: Start yesterday…
• Review - Oct 1, 2007 – Apr 1, 2011
• Reviewable Now – Oct 1, 2007 – Mar 6, 2009– 18 months
• Reviewable Later – Mar 6, 2009 – Apr 1, 2011– 24 months or more…
3/762009 17(c) 2009 Revenue Strategies
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# 3: Prepare, Prepare, Prepare
3/762009 18(c) 2009 Revenue Strategies
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# 4: Appeal, Appeal, Appeal
3/762009 19(c) 2009 Revenue Strategies
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If not…
RAC
3/762009 20(c) 2009 Revenue Strategies
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References
• “RAC Demo Report”, CMS, Mar 2008• “RAC Demo – Update”, CMS, Sep 2008• “10 Critical Actions to Minimize RAC
Recoupment”, Forney & Phillips, HLF, 2009• “RAC Update”, IMA Consulting Newsletter, Jan
2009.
3/762009 (c) 2009 Revenue Strategies 21
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Contact Info…
Stephen Forney, MBA, CPA, FACHE, FHFMA
VP - Margin Development
Ardent Health ServicesNashville, TN615-296-3054
Bill Phillips, FACMC, CHCAssociate Professor
Health Services Mgt.Geo Washington Univ. & VP & Chief Revenue Off
Revenue Strategies786-371-6493
3/762009 22(c) 2009 Revenue Strategies