10 insights on communicating to influence — ben decker

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Page 1: 10 Insights on Communicating to Influence — Ben Decker

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Page 2: 10 Insights on Communicating to Influence — Ben Decker

This presentation consists of highlights from the interview with Moe Abdou,

founder & host of 33voices®.

Page 3: 10 Insights on Communicating to Influence — Ben Decker

Ben Decker drives the Decker vision, ensuring that Decker always sets out to transform individuals to increase their impact. In addition to speaking and leading executive programs, he spearheads Decker’s strategy and expansion efforts. His prior experience and success in

sales and sales management in the telecommunications and surgical industries validated the importance of communicating

effectively, even in the most brief interactions.

Ben Decker@deckerben

CEO of Decker Communications

Page 4: 10 Insights on Communicating to Influence — Ben Decker

The most admired communicators are authentically themselves all

of the time, every time.

Insight #1

Page 5: 10 Insights on Communicating to Influence — Ben Decker

Insight #2

Craft a compelling message and your audience will remember it. Leave

them with a greater experience and they’ll connect emotionally with you.

Page 6: 10 Insights on Communicating to Influence — Ben Decker

Insight #3

If a first impression is truly a lasting impression, remember to be SHARP:

Page 7: 10 Insights on Communicating to Influence — Ben Decker

Insight #3

If a first impression is truly a lasting impression, remember to be SHARP:

Story

Page 8: 10 Insights on Communicating to Influence — Ben Decker

Insight #3

If a first impression is truly a lasting impression, remember to be SHARP:

Humor

Page 9: 10 Insights on Communicating to Influence — Ben Decker

Insight #3

If a first impression is truly a lasting impression, remember to be SHARP:

Analogy

Page 10: 10 Insights on Communicating to Influence — Ben Decker

Insight #3

If a first impression is truly a lasting impression, remember to be SHARP:

Reference

Page 11: 10 Insights on Communicating to Influence — Ben Decker

Insight #3

If a first impression is truly a lasting impression, remember to be SHARP:

Picture

Page 12: 10 Insights on Communicating to Influence — Ben Decker

Insight #4

You’re much more likely to earn an audience’s trust if you smile, maintain eye contact, and carry a lightness about you.

That’s what makes you believable, approachable and likable.

Page 13: 10 Insights on Communicating to Influence — Ben Decker

Insight #5

To create an ideal communication for your audience, you must be both intentional about your message and intentional about the way

you’ll communicate that message.

Page 14: 10 Insights on Communicating to Influence — Ben Decker

Insight #6

To move an audience, connect with them emotionally, either by:

Page 15: 10 Insights on Communicating to Influence — Ben Decker

Insight #6

To move an audience, connect with them emotionally, either by:

Connecting through your behavior - Expressing warmth, care, interest

& competence

Page 16: 10 Insights on Communicating to Influence — Ben Decker

Insight #6

To move an audience, connect with them emotionally, either by:

Adding emotion to your content - Using stories, analogies, and humor

Page 17: 10 Insights on Communicating to Influence — Ben Decker

Insight #7

Those with the most stage presence have a keen awareness of how their audience

is responding their message.

Page 18: 10 Insights on Communicating to Influence — Ben Decker

Insight #8

“Laughter is a form of nonverbal communication that conveys empathy and that is even more

contagious than the yawn…” - Dan Pink on Laughter

Page 19: 10 Insights on Communicating to Influence — Ben Decker

Insight #9

Communications that sticks have these six traits in common (SUCCESS):

Page 20: 10 Insights on Communicating to Influence — Ben Decker

Insight #9

Communications that sticks have these six traits in common (SUCCESS):

Simple - Identify the core of your message

Page 21: 10 Insights on Communicating to Influence — Ben Decker

Insight #9

Communications that sticks have these six traits in common (SUCCESS):

Unexpected - Get attention by violating a schema

Page 22: 10 Insights on Communicating to Influence — Ben Decker

Insight #9

Communications that sticks have these six traits in common (SUCCESS):

Concrete - Use sensory language and paint a mental picture

Page 23: 10 Insights on Communicating to Influence — Ben Decker

Insight #9

Communications that sticks have these six traits in common (SUCCESS):

Credible - Use vivid details to earn credibility

Page 24: 10 Insights on Communicating to Influence — Ben Decker

Insight #9

Communications that sticks have these six traits in common (SUCCESS):

Emotional - People care about people, not numbers

Page 25: 10 Insights on Communicating to Influence — Ben Decker

Insight #9

Communications that sticks have these six traits in common (SUCCESS):Stories - Stories drive action through

simulation and inspiration.

Page 26: 10 Insights on Communicating to Influence — Ben Decker

Insight #9

Communications that sticks have these six traits in common (SUCCESS):

S!

Page 27: 10 Insights on Communicating to Influence — Ben Decker

Insight #10

“Be sincere, be brief, be seated.” - Franklin D. Roosevelt on brevity

Page 28: 10 Insights on Communicating to Influence — Ben Decker

Reflect: Do you still follow a script when speak or present?

tweet us!

Page 30: 10 Insights on Communicating to Influence — Ben Decker

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