10 marketing tips to make 2014 your best year ever

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Per ExactTarget's Marketing Cloud State of Marketing study, marketing budgets are increasing in five areas. Discover these five marketing channels and tips to increase your sales leads and revenue.

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Page 2: 10 Marketing Tips To Make 2014 Your Best Year Ever

Salesforce.com released its ExactTarget Marketing Cloud 2014 State of Marketing

study that polled over 2,600 mid- to senior-level marketing managers across all

industries. 67% of marketers say their number one priority for 2014 is to increase

sales directly attributable to digital marketing campaigns, 64% are focused on

increasing email click throughs and open rates, and 61% want to increase their ROI.

Budgets are increasing in five areas:

• Data and analytics

• Marketing automation

• Email marketing

• Social media marketing

• Content management

Tips for marketers to make 2014 the best year ever:• Establish clear objectives

• Focus on customer engagement

• Look at how your customers are experiencing your brand

• Communicate one-to-one with your customers

• Personalize communications beyond email

• Develop a clear data strategy

• Get smarter about channel options and choices

• Evaluate email lifecycle campaigns

• Integrate mobile initiatives into your multi-channel strategy

• Define clear social marketing objectives

Persistent engagement with buyers is what drives revenue.

According to this study, email is the channel of choice to acquire new customers.

Mobile is the preferred channel for engaging with existing customers because it

cuts through the clutter of email and social. Phones and tablets are the preferred

platform to browse for products, contact customer service, participate in social

communities, watch videos, sign up for alerts, and download branded apps.

(continued)

Page 3: 10 Marketing Tips To Make 2014 Your Best Year Ever

(Page 2)

The strategy is different for attracting and engaging prospects.

67% of marketers say that email is core to their business and the best path to

increase marketing ROI. 57% of marketers plan to increase the number of emails

they send out in 2014 with 49% of respondents planning to send over a half a

million emails in 2014. Expect more email in your inbox not just enticing you to

join their networks but to engage you with promotions, new products, loyalty

programs and retargeting programs.

While the role of email and mobile is clear, social remains an intriguing but

unproven. 66% of marketers claim that social indirectly impacts their business

performance but only 9% claim that it can be directly linked to revenue. 2014

will see the broader adoption of Google GOOGLE+, SlideShare, Blogs, Podcasts,

and Pinterest, in addition to Facebook, Twitter, LinkedIn, and YouTube.

Marketers need to develop a credible strategy with measurable metrics that align

with the customers desired customer experience.

Marketers need to understand their target audience’s journey and lifecycle

experience to realize significant improvement in ROI and conversion, and

communicate with specific audience members at precise times.

All the investments in lifecycle, behavioral, and sophisticated campaigns will

not yield the real potential marketing has to impact a brand’s success if your

strategies and tactics are not aligned with your audience’s journey.

Take your marketing to the next level - contact Lori at 877.447.0134, x111.