10 online reputation and social media insights | via jennifer golbeck

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Powered by insights from Jennifer Golbeck WHAT YOUR SOCIAL MEDIA PROFILE SCREAMS ABOUT YOU

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Tune in at http://33voic.es/in5srv7 Jennifer Golbeck is an associate professor in the College of Information Sutdies at the University of Maryland, where she also moonlights in the department of computer science. Her work invariably focuses on how to enhance and improve the way that people interact with their own information online. "I approach this from a computer science perspective and my general research hits social networks, trust, web science, artificial intelligence, and human-computer interaction," she writes. Author of the 2013 book, Analyzing the Social Web, Golbeck likes nothing more than to immerse herself in the inner workings of the Internet tools so many millions of people use daily, to understand the implications of our choices and actions. Recently, she has also been working to bring human-computer interaction ideas to the world of security and privacy systems.

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Page 1: 10 Online Reputation and Social Media Insights | via Jennifer Golbeck

Powered by

insights from Jennifer Golbeck

WHAT YOURSOCIAL MEDIAPROFILESCREAMS ABOUTYOU

Page 2: 10 Online Reputation and Social Media Insights | via Jennifer Golbeck

This presentation consists of highlights from the interview with Moe Abdou,

founder & host of 33voices®.

Page 3: 10 Online Reputation and Social Media Insights | via Jennifer Golbeck

Jennifer GolbeckJennifer Golbeck is an associate professor in the Col-lege of Information Sutdies at the University of Mary-land, where she also moonlights in the department of computer science. Her work invariably focuses on how to enhance and improve the way that people interact with their own information online. “I approach this from a computer science perspective and my general re-search hits social networks, trust, web science, artificial intelligence, and human-computer interaction,” she writes.

Author of the 2013 book, Analyzing the Social Web, Golbeck likes nothing more than to immerse herself in the inner workings of the Internet tools so many millions of people use daily, to understand the implica-tions of our choices and actions. Recently, she has also been working to bring human-computer interaction ideas to the world of security and privacy systems.

@jengolbeck

Page 4: 10 Online Reputation and Social Media Insights | via Jennifer Golbeck

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Your online reputation is in the eye of the beholder.

be mindful about the image you personify.

Page 5: 10 Online Reputation and Social Media Insights | via Jennifer Golbeck

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These three factors give the world a glimpse of who you are:

Page 6: 10 Online Reputation and Social Media Insights | via Jennifer Golbeck

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These three factors give the world a glimpse of who you are:

Your network

Page 7: 10 Online Reputation and Social Media Insights | via Jennifer Golbeck

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These three factors give the world a glimpse of who you are:

The language that you use

Page 8: 10 Online Reputation and Social Media Insights | via Jennifer Golbeck

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These three factors give the world a glimpse of who you are:

Your behavioral patterns

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It’s wise to be strategic about the contexts in which you use each network.

keep your personal network personal, and your business ones strictly professional.

Page 10: 10 Online Reputation and Social Media Insights | via Jennifer Golbeck

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Look for these patterns to gauge someone’s trustworthiness:

Page 11: 10 Online Reputation and Social Media Insights | via Jennifer Golbeck

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Look for these patterns to gauge someone’s trustworthiness:

The language they use

Page 12: 10 Online Reputation and Social Media Insights | via Jennifer Golbeck

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Look for these patterns to gauge someone’s trustworthiness:

The frequency they do favors for others

Page 13: 10 Online Reputation and Social Media Insights | via Jennifer Golbeck

4

Look for these patterns to gauge someone’s trustworthiness:

The frequency they provide emotional support for others

Page 14: 10 Online Reputation and Social Media Insights | via Jennifer Golbeck

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Admired brands don’t want you to ‘like’ their brand -

they’d rather engage you in meaningful dialogue.

Page 15: 10 Online Reputation and Social Media Insights | via Jennifer Golbeck

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It’s prudent for a growing brand to have a dedicated social media manager,and her highest objective is to be as responsive on social media

as the company is in other areas.

Page 16: 10 Online Reputation and Social Media Insights | via Jennifer Golbeck

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Before you react to a malicious negative review online,

first, seek help from the particular social network,

and opt for a more understanding conversation privately

to solve the problem.

Page 17: 10 Online Reputation and Social Media Insights | via Jennifer Golbeck

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Your best bet to spread an idea or a message

is to win the hearts and mindof those most influential in your network.

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Your potential employer is making the assumption that your public behavior will mirror your actions at work.

be real, be you.

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Want to predict someone’s intelligence? Pay attention to how they speak, how they write and how they represent themselves...

...and whether they eat curly fries.

Page 20: 10 Online Reputation and Social Media Insights | via Jennifer Golbeck

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Want to predict someone’s intelligence? Pay attention to how they speak, how they write and how they represent themselves...

...and whether they eat curly fries.

Page 21: 10 Online Reputation and Social Media Insights | via Jennifer Golbeck

How aligned is your online persona with your offline behavior?

REALLY REFLECT...