10 Quotes You Cannot Miss on Customer

Service/Experience

“Exceed your customers’ expectations. If you do, they’ll

come back over and over. Give them what they want

– and a little more.“

Sam Walton,Founder, Wal-Mart

“The customer experience is the next

competitive battleground.”

Jerry Gregoire,CIO, Dell Computers

“The first step in exceeding your customer’s expectations

is to know those expectations.”

Roy H. Williams,Author, Wizards of Ads trilogy

“Make your employees the ultimate reason your customerswant to do business with you.”

Ted Coiné,Forbes Top 10 Social Media Power Influencer

“Customers don’t expect you to be perfect. They do expect you

to fix things when they go wrong.”

Donald Porter,Vice President, British Airways

“The secret to good customerreaction time?.

Help them when they need it,now not later”

Shep Hyken,Customer Service Expert

“We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important

aspect of the customer experience a little bit better.”

Jeff Bezos,Founder & CEO, amazon.com

“Always keep in mind the old retail adage: Customers remember the

service a lot longer than they remember the price.”

Lauren Freedman,President of the E-tailing Group

“A man without a smiling facemust not open a shop.”

Chinese Proverb

“Make a customer,not a sale.”

Katherine Barchetti,Pittsburgh's retail success story

About Cloudcherry

Cloudcherry is a Singapore-based SaaS Product company and maker of the first Real-Time Customer Sentiment Mapping tool for SMBs and Enterprises.

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