10 things to do with social media!
TRANSCRIPT
10 Things a Business can do with Social
Media
Staffs Uni - Stoke October 2016
10 Things every Business should be
doing on Social Media
10 Reasons I love Social Media for Business
10 Reasons I love Social Media for Business
10 Things1.Market Research (Listen)2.Get Feedback (Engage)3.Find Evangelists4.Create a Community5.Create an Email List6.Get More Sales7.Get Recommendations8.Get closer to you Customer/Prospect9.Provide Support10. Have Fun
1. Market Research
2. Engage
#FavOatcake
Oatcake Video
3. Find Evangalists
• Find fanboys/cheerleaders
• Product/Service Champions
• Bloggers and Reviewers
• Experts in their fields
• Offer rewards ?
4. Create a Community
#AllStokedup
#StaffordshireHour
#WestMidsHour
#Lego
Lego Ideas
5. Create an Email List
6. Get More Sales
3 Levels of Selling
1.-Links to services and products
2.-3.-
3 Levels of Selling
1.-Links to services and products
2.-Offers and promotions
3.-
3 Levels of Selling
1.-Links to services and products
2.-Offers and promotions
3.-Help people buy!
7. Get Recommendations
Get Recommendations
85% of consumers say that they read online reviews for local businesses
79% of consumers trust online reviews as much as personal recommendations
Testimonial Tips
• Have a designated web page for Testimonials
• Allow people to submit a testimonial on your website
• Build it into your process
• Ask at point of sale
• Share testimonials on your Social Media
8. Get Closer to your Customer
ASK THEM!
• Do you use Social Media?
• What Social Media Sites do you use?
• How would they like to be engaged on their
• Would you connect?
• Links to accounts
Add to your email
P.S. By the way quick question are you using social media these days? If so, which channels are you spending your time? Mind if we connect there?
or
To serve our customers better we would like to connect with them on the Social Media sites you use. If you would like to connect please click this link to tell us your favourite Social Media sites.
Tools
Social CRM Customer Relationship Management
Scheduling and Management
9. Customer Service
10. Have Fun (with engagement)
