10 ways to nurture your new hires

10 Ways to Nurture your New HiresFebruary 16, 2012

Twitter Hashtag: #dovetailhr

Who is Dovetail?

February 17, 2012 © 2012 Dovetail Software 2

Dovetail is a leader in employee support software enabling organizations to:

reduce administrative costs, increase productivity,and improve service delivery.

Customer Snapshot:

January February March April May June

Why Nurture?

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85% of new hires decide within the first 6 months whether or not they will stay with their employers

Cost of Employee Turnover


Source: Bliss & Associates. Cost of Employee Turnover. Jan 2012. http://www.isquare.com/turnover.cfm

Speaker Introduction


Morgan HoogveltChief Talent Scout

Clear Channel Communications

Russ ResslhuberDirector of Product Management

Dovetail Software


Pre-start Day Activities

1. Pick your Team§ Choosing Members§ Assigning Tasks

2. Engage Immediately§ Why timing is

important

3. Communicationa. What to sayb. Who should say it


“Employees say one of the main reasons they stay is because they like the people they work with.”Greg Smith, Author and Management Consultant


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1. Allocate Resources

“First and foremost in on-boarding is remembering the DETAIL. The experience of the new hire will directly correlate to the amount of time and effort

that is expended by the people who are in charge of the detail.”Barbara Brannen, HR Situation Specialist


1. Set up New Hires for Success


a. Introduction to Key Players

c. Setting Expectations

e. Discussing Process & Deliverables

Day 1 Activities

1. Meet the Family (Their Family)


A new job is an adjustment for the

entire family especially if they’ve

relocated.

Day 1 Activities


Ongoing Onboarding

1. Frequent Check-ins & Proactive Retention



Pitfalls to Avoid

Lack of Communication

Being unprepared for new hire No security credentials, computer, etc.

Not providing new hire’s identity to team

Direct Supervisor out of the office

Too busy to spend time with new hire

Negativity in the office


Improving your Process


Identify & Address Weak Points in your Process

Improving your Process: Socialization

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Engage Immediately

Communication

Socialization

Social Community Software

Employee Networking


Allocate Resources Provisioning

Definable Process

Rules

Improving your Process: Workflow Automation




Notification



Notification when

Events of interest occur

Desired/expected events do not occur

Deadlines are about be missed

Actionable information to the right people at

the right time



Notification

Compliance

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Notification

Compliance

Integration



Notification

Compliance

Integration

With other applications

With other parts of the organization

With partners


Improving your Process: Workflow Automation Benefits

Agility contextual application behavior

Efficacy every task completed as required

Efficiency with maximum automation

Productivity increasing organizational capacity


Improving your Process: Business Rules

Event-Based



Event-Based

Conditional



Event-Based

Conditional

Actionable


Improving your Process: Ongoing Onboarding

Monthly Check-ins



Monthly Check-ins

Summary

Successful Onboarding not only impacts your new hires but your company’s bottom line

The Onboarding process is relatively simple – the execution of the details is what’s important

Onboarding is ongoing. It’s constantly nurturing your employees as they develop & grow

Technology can help you execute the details in an onboarding program flawlessly


Questions?


Next Steps

Visit our Resource Center: dovetailsoftware.com/resources

New Whitepaper: An HR Case Management System is Essential to Protecting your Organization’s Reputation and Bottom Line Released February 21st

Next Webinar: Identifying Employee Grievance Hotspots Topic: HR Metrics & Reporting Date: March 15, 12pm CT

Guest Speaker: Cathy Missildine-Martin

Dovetail Contact Information: Website: dovetailsoftware.com Twitter: @dovetail Blog: dovetailsoftware.com/dovetailconnectblog Phone: (800)684-2055 Email: [email protected]
