10 zig combined presentation deck v3
TRANSCRIPT
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An Inside Look At The Benefits Of Virtual Desktops
Conference Call Number: 866-939-8416
International: 678-302-3534 (US country code 001)
Conference ID 4199187
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RTP Executive Briefing Center - 2010
Hosted Client Architecture
Applications
Client Devices Application Server
NetworkStorage
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RTP Executive Briefing Center - 2010
Hosted Client Architecture
Applications
Client Devices Application Server
NetworkStorage
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RTP Executive Briefing Center - 2010
Key challenges in managing a desktop environment
Applies to hardware & software (fewer licenses purchased vs. 1-to-1)
Heterogeneity
Under-staffed IT Dept.
Security ThreatsData Availability
Upgrades & Patches
Data loss from hardware failure
Are desktops backed up?
Distributed desktops consume IT time/money
preventive/proactive vs. theft, virusesMultiple brands, Apps & Operating Systems
IT Support Time*
*Source: 2003 Intel IT Average Quarterly Spending on Desktop PC Support
Total Cost of Ownership
70% of TCO is AFTER acquisition ($4000** / user/ year)
**Gartner
Data migration every lifecycle
Lost productivity
Low Resource Utilization
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RTP Executive Briefing Center - 2010
The Benefits of Centralized Virtual Desktops
Enabling thinner clients: moving computational requirements into the datacenter.
Improved data security: mitigate the risk of data leakage and theft and simplify compliance.
Simplified date backup: virtual machines and data reside entirely in the datacenter
Simplified disaster recovery: central IT staff easily reverts virtual machines to prior functional state.
Reduced time to deployment: nothing is installed on the endpoint device. Simplify PC maintenance: centralized support and leveraged implementations
Flexibility of access: anywhere there is authorized access to connectivity there is access to the virtual PC.Source: IDC's Business Value Research, 2009
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RTP Executive Briefing Center - 2010
Today’s Desktop Environment Concerns
Security Control of PCs
Security, Security, Security!!!
PC Management
Support, Support, Support!!!
TCO
• Cost, Cost, Cost!!!
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RTP Executive Briefing Center - 2010
Next Generation Client deployment scenarios
Presentation Server
Shared Services
End user Desktop OS
Citrix Application
ServerNetwork
Storage
Physical
Client Blade
Matching the solution to the need
Windows XP VM
Server Application Farm
Virtualization
Windows XP VM
Windows XP VM
IBM BladeCenter/System x Server
Connection Broker
Thin Clients
IBM Total Storage
Virtual Desktop
Virtual
Hyp
erv
isor
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RTP Executive Briefing Center - 2010
Next Generation Client deployment scenarios
Physical
Client Blade
Matching the solution to the need
Presentation Server
Shared Services
End user Desktop OS
Citrix Application
ServerNetwork
Storage
Terminal Services
Windows XP VM
Server Application Farm
Virtualization
Windows XP VM
Windows XP VM
IBM BladeCenter/System x Server
Connection Broker
Thin Clients
IBM Total Storage
Virtual Desktop
Virtual
Hyp
erv
isor
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RTP Executive Briefing Center - 2010
Shared Server Desktop or Applications – Benefits and Limitations
BenefitsMature install base Lowest cost option Highest user density with new 64 bit codeStandardized deploymentsTransparent upgrades
Client Device
Application Server
Network
Storage
Terminal Services
LimitationsApplication compatibility issuesServer desktop is hosted instead of client OSLimited user isolation limits density
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RTP Executive Briefing Center - 2010
Any Device, Any Network, Any Location
Mouse clicks and keystrokes sent to server
Application or Desktop executes entirely on servers
User Interface sent to client device
Users Apps
Lowest cost of managementHighest security, minimal endpoint risk
Work from any device, over any network
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RTP Executive Briefing Center - 2010
Next Generation Client deployment scenarios
Physical
Client Blade
Matching the solution to the need
Presentation Server
Shared Services
End user Desktop OS
Citrix Application
ServerNetwork
Storage
Terminal Services
Windows XP VM
Server Application Farm
Virtualization
Windows XP VM
Windows XP VM
IBM BladeCenter/System x Server
Connection Broker
Thin Clients
IBM Total Storage
Virtual Desktop
Virtual
Hyp
erv
isor
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RTP Executive Briefing Center - 2010
Desktop Virtualization
“Desktop virtualization, has the potential to outstrip server virtualization, especially when companies look for ways to better manage IT infrastructure"
Gartner Report, May 2007
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RTP Executive Briefing Center - 2010
Desktop Virtualiztion: Right for Every Organization Right
Now
While 2009 was a time of proof of concept testing for desktop virtualization, 2010 is the year of widespread deployment
5/22/2010
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RTP Executive Briefing Center - 2010
Linux Desktops
Windows Desktops
Virtualizaton for CCON
Virtualization Layer
CPU Memory Disk NIC
Intel Architecture
User 1
User 2 User 3
User 4
User 5
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RTP Executive Briefing Center - 2010
Linux Desktops
Windows Desktops
Virtualizaton for CCON
Virtualization Layer
CPU Memory Disk NIC
Intel Architecture
User 2User 4
User 3
User 1User 5
User 4 User 5User 1
User 1
User 2 User 2User 3
User 3
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RTP Executive Briefing Center - 2010
Virtual Client Solution
Thin client
Host Server
Connection
Broker
Active Directory/LDAP
Web Connection
Authenticate User & query
Group Membership Host ServerVirtual Management
IBM Total Storage
1
2
3
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RTP Executive Briefing Center - 2010
Virtual Clients – Benefits and Limitations
Benefits Complete desktop environments, Improved resource utilization & dynamic resource management Complete hardware flexibility (client and server) Complete software flexibility (OS and Apps) Access to multiple desktop environments/ user Complete Desktop / User Isolation Fast, easy (template-based) desktop provisioning Easier, quicker, centralized desktop administration Full Desktop Recovery & Disaster RecoveryImproved end-user experience and adoption
Windows XP VM
Server Application Farm
Virtualization
Windows XP VM
Windows XP VM
IBM BladeCenter/System x Server
Connection Broker
Thin Clients
IBM Total Storage
Virtual Client
Client Devices
LimitationsProtocol LimitationsHigher Capital outlay than shared environmentMore complex
Hyperv
isor
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RTP Executive Briefing Center - 2010
Customer Reference: Cardiff University
Customer Need/ Challenge:
Solution Highlights:
1. Ubiquitous access - anyone, anywhere….
2. Ability to deliver chargeable, secure shared services
Solution Benefits:
Deployed IBM Virtual Infrastructure Access solution for a secure, single logical access point for the broadest range of services from any end user device
VC Solution used for:
up to 40,000 concurrent users accessing a centralised, virtualised environment
the provision of services to known and unknown user platforms
rapid access to tools, systems and data from a wide range of access devices and locations
A need to refresh their IT infrastructure to enable an end-to-end Services Oriented Architecture (SOA)
A need to optimise leverage of their information & physical IT assets
A desire to promote Cardiff University on a broader global stage
3. Sound basis for Business Process Integration and Data Integration initiatives
BI Portal
Single Sign-on
Enterprise Portal
Common Services
Performance Management
Application Integration platform
Business Process Management
Service Bus
Front Office
Systems
Mid Office
Systems
Back Office
Systems
BAM ServerRules
EngineAlerting Service
BI Tools BI Application
Live RSS feed & Unstructured
Content
Collaboration Tools /VLE
Data Integration Platform (Design, Event driven, & Batch, ETL ,DQ, EII Meta Data Management
LLES DW ECMS Internet
OFFICE
WindowsLinux Mac
BI PortalFront Office
Systems
Mid Office
Systems
Back Office
Systems
BAM ServerRules
EngineAlerting Service
BI Tools BI Application
ECMSLive RSS feed
& Unstructured Content
Collaboration Tools /VLE
BI Portal
Single Sign-on
Enterprise Portal
Common Services
Performance Management
Application Integration platform
Business Process Management
Service Bus
Front Office
Systems
Mid Office
Systems
Back Office
Systems
BAM ServerRules
EngineAlerting Service
BI Tools BI Application
Live RSS feed & Unstructured
Content
Collaboration Tools /VLE
Data Integration Platform (Design, Event driven, & Batch, ETL ,DQ, EII Meta Data Management
LLES DW ECMS Internet
OFFICE
WindowsWindowsLinuxLinux MacMac
BI PortalFront Office
Systems
Mid Office
Systems
Back Office
Systems
BAM ServerRules
EngineAlerting Service
BI Tools BI Application
ECMSLive RSS feed
& Unstructured Content
Collaboration Tools /VLE
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RTP Executive Briefing Center - 2010
Erste Bank Vienna
Challengeestablishing a workplace for back office
and traders of the bank everywhere in case of a disaster.
Efforts to test and maintain readiness of traditional recovery system / procedures with spare systems
Solution IBM eServer BladeCenter IBM Infrastructure Technology ServicesVirtual Client Manager developed by IBM
based on IBM Grid software
Technology Benefits:Ease the administration of release
changes of client systems. no fixed or patched connection between
the workplace and the client image Integration of other server centric
computing architectures into the virtual client concept (VCC installation with access to applications served via Citrix or other vendors)
Grid Computing Technologies integrated: Virtual Client Concept working place during daytime, heavy compute intensive calculations like risk management applications over night.
Business Benefits:Cost reductionFlexibility to work in different locationsEase-of-use using Web-based management
of entire infrastructureBusiness resiliency by separating front
end business applications from dedicated hardware.
Virtualized Client Concept Infrastructure Solution
Virtualized Client Concept Infrastructure Solution User
Platform
User Platform
“We implemented a disaster recovery system based on the Virtual Client Concept solution for our back office department after our joined development initiative with IBM. The demonstrated performance, flexibility, functionality are impressive as also is the real-time behaviour of the virtual client and the feasibility of flexible access in our banking environment. With this disaster recovery implementation we have the ability to share 12 blade server for the whole back office team of 100 employees.”Ing. Karl Weißl, Manager Operations Risk Management & Treasury – Erste Bank Vienna
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RTP Executive Briefing Center - 2010
Adoption of Client Consolidation can drive TCO advantages
Hardware and software make up less than 30% of PC total cost of ownership
(Source: Gartner Research)
Client Consolidation can lower TCO by reducing cost of operations and end-user support
(Source: Gartner Research)
Non-hardware costs dominate total costs of PC’s
$0
$1,000
$2,000
$3,000
$4,000
$5,000
Typically-Managed PC
Client
Consolidation
PC TCO
End-userSupport Costs
Hardware Costs
AdministrationOperations
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RTP Executive Briefing Center - 2010
Typical Direct Savings Potential Estimates
RationaleTypical Savings
Area
Security engineering
Desktop engineering
Software distribution staff
Network engineering and support
Help desk
Security is simplified through the introduction of a standard solution for encryption, single sign on and authentication
50%
The need for complex desktop engineering is eliminated though the combination of wrapping applications and moving to a central model
75%
Packaging happens once for servers and desktopsSoftware distribution is gradually replaced with software publishing
50%
All traffic is over HTTPSNo need for complex firewall configuration and administration
50%
SSO removes the need for password resetsSimplified environment reduces complexity and support callsMoves, adds and changes typically do not require I T support
50%
Desk-side support, other than for hardware failures, is eliminated90%Desk-side PC support
Administration is policy-based and authorized users can be allowed to administer their own entitlements (rule-based, delegated admin)
75%Security and user administration
Blade and Thin Client solution gives maximum power efficiency60%Power & cooling
RationaleTypical Savings
Area RationaleTypical Savings
Area
Security engineering
Desktop engineering
Software distribution staff
Network engineering and support
Help desk
Security is simplified through the introduction of a standard solution for encryption, single sign on and authentication
50%
The need for complex desktop engineering is eliminated though the combination of wrapping applications and moving to a central model
75%
Packaging happens once for servers and desktopsSoftware distribution is gradually replaced with software publishing
50%
All traffic is over HTTPSNo need for complex firewall configuration and administration
50%
SSO removes the need for password resetsSimplified environment reduces complexity and support callsMoves, adds and changes typically do not require I T support
50%
Desk-side support, other than for hardware failures, is eliminated90%Desk-side PC support
Administration is policy-based and authorized users can be allowed to administer their own entitlements (rule-based, delegated admin)
75%Security and user administration
Blade and Thin Client solution gives maximum power efficiency60%Power & cooling
RationaleTypical Savings
Area
(Source: Gartner Research)
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RTP Executive Briefing Center - 2010
Customer Comment
By far, the biggest productivity boost in IT has
come from eliminating the need to manually
image desktop PCs. “What used to take five weeks
now takes just one day,”
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RTP Executive Briefing Center - 2010
Real World Power Savings with Virtual Clients
Virtual Clients use much less power than traditional desktop deployments
e.g. Assume 800 users• Traditional desktop power consumption: 120,000 watts
– 800 users X avg *150 watts per PC
• Virtual Client power consumption: 11,200 watts– 1 BladeCenter + 14 HS21 XM blades* + 16GB memory + DS4200
Storage (4800 watts)– 800 Thin Clients * 8 watts (6400 watts)
• Cost savings is estimated at 130 watts per desktop
– Estimated savings of ~$30 per PC per year! – Assumes 10 cents per KwH with desktops operational for 8 hours per day, 250 days per
year.– Servers operational for 24 hours per day, 365 days per year.
Over 90% reduction in power consumption!
*Configuration: Assumes 60 virtual desktops per blade with 256MB per virtual desktop (equivalent to 512MB in physical memory), BladeCenter chassis, two Server Connectivity modules, two QLogic 10-port Fibre SAN switches, redundant mgmt modules, 14 HS21 2.0GHz quad-core Intel Xeon blade servers, 16GB memory (8x2GB), one 36GB 10K SAS HDD, QLogic 4Gb SFF SAN HBA. Thin client = Devon IT 6040A
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RTP Executive Briefing Center - 2010
IBM’s Virtual Client Solution
Hardware: IBM System x or BladeCenter
Servers &your choice of Client Devices
Software Hypervisor Providers 3rd Party Connection Broker (Leostream,
Provision Networks, etc.)
Services Implementation assistance or turn key
solution delivery available from IBM Lab Services, GTS, or Business Partners
IBM’s Virtual Client Solution costs frequently range from $500 to $700 per user!
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RTP Executive Briefing Center - 2010
Virtual Client Lab Services
This is an on-site hands-on training and implementation service that helps you install, configure, and exploit the capabilities of the IBM Virtual Client Solution (VCS) in the System x™ environment.
http://w3-1.ibm.com/sales/systems/portal/_s.155/254?navID=f220s240&geoID=All&prodID=System%20x&docID=sxselabVCSjmpstrt
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RTP Executive Briefing Center - 2010
What is included in IBM Solution Support Services for Virtual Client Solution – System x?
A customized support planProblem diagnosis and problem source identificationA solution identifier that provides a single point of entry to a knowledgeable solution support teamProblem ownership for the life of the problemFix review to help ensure the resiliency of the solution24x7 coverage for mission-critical problemsCollaboration with OEMs and ISVs on problem resolution
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RTP Executive Briefing Center - 2010
Desktops as a Service
IBM Desktop Cloud Desktop Cloud computing employs portal, thin
client, messaging and security technologies, delivered through a single, consistent framework.
It offers flexible delivery and financial options on both a private on-site cloud model and on the IBM Cloud.
IBM Client for Smart Work Based on Eclipse, Linux and open Web
standards, it can integrate with any third-party software as an excellent Microsoft alternative.
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RTP Executive Briefing Center - 2010
P
S
V
The Benefits of Next Generation Clients
Improve Improve Security Security
Reduce Reduce Cost Cost
Improve Improve ManageabilityManageability
Density
Functio
n PhysicalSharedVirtual
Benefits One size doesn’t fit all.
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Derek ThorslundProduct Strategist, Multimedia Virtualization
Citrix XenDesktop & HDX Overview
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Citrix Confidential - Do Not Distribute
XenDesktop 4: FlexCast™ Hosted desktop delivery models
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Multimedia has become Mainstream
As the Windows operating system has evolved, applications have been enriched with graphics, animation, audio and video
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Citrix Confidential - Do Not Distribute
HDX: High Definition Experience
HDX MediaStreamVideo and audio playback
HDX BroadcastICA and RDP protocol support for access from any device, anywhere
HDX Plug-n-PlayAccess to local resources and peripherals
HDX RichGraphicsHigh performance 2D and 3D graphics (incl. 3D Pro Graphics and RemoteFX)
HDX WAN OptimizationPerformance and bandwidth optimizations for branch offices
HDX Adaptive Orchestration Best user experience based on server, network and device
HDX RealTimeVoice and video for real-time collaboration
HDX SmartAccessSimplified secure access incl. Single Sign-On
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SSL 001000111010101 SSL 001000111010101 SSL 001000111010101 SSL 001000111010101 SSL 001000111010101
in the datacenter
in the network
in the device
Adaptive OrchestrationAdaptive Orchestration
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HDX MediaStream & Adaptive Orchestration
1. Foundational approach: Server-side rendering
2. Optimization: Client-side rendering
Bitmaps & audio
Native media streams& graphics commands
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HDX MediaStream Server-Rendered Multimedia Delivery
Foundational multimedia delivery
Supports all video formats and players
Configurable compression
Up to 30 fps (default 24 fps)
Dynamic frame rate capping (WAN delivery)
High Definition audio
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HDX MediaStream Flash Redirection
• Optimization for Win32 client users within 30ms latency of data center
• Improves server scalability by 285% or more
• Supports HD video, Flex apps, even Flash-based video conferencing
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Citrix Confidential - Do Not Distribute
HDX MediaStream Flash Redirection Architecture
XenDesktop virtual desktop
XenDesktop virtual desktop
Internet Explorer
Client DeviceClient Device
ICA plug-in 11.2
Flash Player
ICA
End ResultThinwire
virtual channel
HDX Flash virtual
channel
ActiveX
Flash Service
Adobe Flash player runs on the user’s Windows deviceAdobe Flash player runs on the user’s Windows device
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HDX MediaStream Flash Redirection
Benefits:
High definition user experience
Dramatic increase in server scalability
Reduced bandwidth consumption due to client-side content fetching
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Citrix Confidential - Do Not Distribute
Windows Media Redirection
Client-side rendering of Windows media formats
WMV, AVI, DivX, MPEG, XVID, etc.
Windows and Linux clients
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Windows Media Redirection
Media Type (encoding) File Format (.ext)Windows Media
PlayerDirectShow/DMO
Based PlayersRealPlayer
DIVX Video
AVIMPEGMPGASF
√ √ √
XVID Video √ √ √
Microsoft Video 1 √ √ √
MPEG-1 Video √ √ √
MPEG-4 Video √ √ √
Indeo Interactive Video √ √ √
MPEG-1 Audio √ √ √
AC3 Audio √ √ √
Fraunhofer MPEG Layer-3 Codec √ √ √
MP3 MP3 √ √ Server-rendered
WMA WMA √ √ Server-rendered
WMV WMV √ √ Server-rendered
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Data CenterData
Center
Citrix Confidential - Do Not Distribute
Windows
media
decoder
Repeaters Media in
original format
HDX WAN Optimization
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Citrix Confidential - Do Not Distribute
Branch Repeater integrationHDX WAN Optimization
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Citrix Confidential - Do Not DistributeCitrix Confidential - Do Not Distribute
Bandwidth SavingsBranch Repeater & HDX MediaStream
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HDX Rich Graphics
Optimizes performance of graphics-intensive applications(2D, “2.5D” and full 3D)
Features include Thinwire, image acceleration, progressive display, heavyweight compression, and 3D Pro Graphics
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Progressive Display
• Up to 15X faster performance for 2D and lightweight 3D graphics• Medical Picture Archiving &
Communication Systems (PACS)
• Geographic Information Systems (GIS)
• Business Intelligence (BI)
• 2D image editing
• Reduces cost of delivering graphics-intensive apps• Lowers bandwidth consumption
by up to 93%
• Supports any ICA client device
Enterprise PlatinumAdvanced
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HDX 3D Pro Graphics
• XenDesktop feature for high-end professional graphics
• GPU acceleration for hardware rendering of large 3D models
• Multiple compression options including GPU codec for access over WAN links (2 Mbps)
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Citrix Confidential - Do Not Distribute
Major European automobile manufacturerHDX 3D Pro Graphics case study
• Access from Japan and Australia to CATIA apps in Scandinavia
• At 220 ms roundtrip latency, good performance working on models with 1500+ parts; bandwidth consumption rarely reaches 2.5 Mbps
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HDX Plug-n-Play
Simple access to local machine resources and peripheral devices
Multi-card readers, Blackberry PDAs, iPod-style MP3 devices, MIDI keyboards, CAD/CAM graphics tablets, printers/scanners, presentation pointers, cameras, etc.
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HDX RealTime
Broad app compatibilityLotus SameTimeCiscoAvayaSkypeMicrosoft Office CommunicatorX-Liteetc.
Full USB supportAudio devicesWebcams
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HDX Ready thin clients
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Client HDX Capabilities
HDX Category Feature Windows LinuxHDX Broadcast Bandwidth management
HDX Plug-n-Play USB peripherals
Client drive mapping
Audio playback
Enhanced Multi-Monitor
Smartcard support
HDX MediaStream Flash redirection (client-rendered) 1
Windows media redirection
HDX RealTime Webcam support
Softphone / voice chat support
HDX WAN Optimization Branch Repeater integration
HDX 3D Progressive Display
3D Pro Graphics 2
1 HDX experience supported via new image and audio codecs in 11.100 Receiver for Linux2 Pro Graphics is not a requirement for “HDX Ready” thin clients; check manufacturer’s specs
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Mach 33x faster
performance
ZoomInstant
app startup
LaserHigh speed
printing
MercuryFaster WAN performance
DynamoAdaptive HDX performance
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Where to Find More Information
HDX web site: hdx.citrix.com
Citrix blog: community.citrix.com
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10ZiG Technology
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VDI Ready-Thin Clients
• Wide range of thin clients optimized for desktop virtualization – V Series– V Series Thin Clients include Citrix
XenDesktop, VMview, Quest vWorkspace, etc.
– Small form factor & energy efficient– Citrix Ready, HDX Ready, VMware
Ready Certified, and Quest Certified– Full support for PCoIP, HDX, & EOP
Protocols
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RECENT ANNOUNCEMENTWindows 7 Thin Client• Windows Embedded Standard 7 • Enhanced RDP 7* • RemoteFX Ready
• Support for Windows® Aero® interface • Citrix XenDesktop pre-installed• Windows Media Player 12 • Multi-monitor support and bi-directional audio • IE8 • Easy Print Technology
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What Sets Us Apart?• Unwavering commitment to customer service and support
Voted by our customers #1 thin client vendor for customer service
• Citrix Ready Challenge Winner• Thin Clients optimized for desktop virtualization with
components that simplify VDI implementation• Wide range of thin clients • Thin Client customization available• No-hassle, no-obligation demo policy