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User Manual 10H52184DM10 - Rev. 1.0 - 01/2012 1

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Copyright 2011 Emerson Electric Co.

All rights including translation, reproduction by printing, copying or similarmethods of this document, even of parts, are reserved. Offenders will beliable for damages.All rights, including rights created by patent grant or registration of utilitymodel or design, are reserved.Delivery subject to availability.

Important note!The technical data enclosed is for general information.Please note the operating instructions and the references indicated on theproducts for installation, operation and maintenance.

Product designationsAll product designations used are trademarks or product names ofEmerson Electric Co. or other companies.This publication is issued to provide outline information and is not deemedto form any part of any offer or contract.The company has a policy, of continuous product development andimprovement and we therefore reserve the right to vary any informationquoted without prior notice. Right of technical modification reserved.

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Trinergy Touch Screen



Instructions for Operation

including Modbus and SNMP Functionality

Emerson Network Power. All rights reserved.

The information in this manual must not be copied or disclosed to third parties without written permissionfrom Emerson Network Power.Emerson Network Power constantly strives to improve its products and, therefore, reserves the right to makechanges to the design, characteristics or components of the product without prior notice.Every effort has been made to ensure that the information in this manual is correct. As a result, EmersonNetwork Power declines all responsibility for any errors, accidents or damage which may arise.

Via Fornace 3040023 Castel Guelfo (BO)

ItalyPhone +39 0542 632111Fax +39 0542 632120

USER MANUALTrinergy Touch Screen

CODE 10H52184DM10 Rev. 1.0

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4 User Manual 10H52184DM10 - Rev. 1.0 - 01/2012

Preamble

This following User Manual is thought for customer use. Please keep in mind that some settings may affect

the functionality of the UPS.As the Touch Screen is a part of Trinergy UPS this User Manual is no stand alone document but must be usedin aggregation with the User Manual as well as the Installation Manual of Trinergy.

Generally, any work on the Touch Screen including change of settings should only be done, if the reaction ofthe UPS is absolutely clear and not harming the UPS or its proper functioning. If you are not sure what thereaction will be, please contact the Emerson Network Power Service Support, before you act.

Before carrying out any hardware installation on the UPS, refer to the Trinergy User Handbookand ensurethat:

a) The UPS is switched OFF (all front-panel indicators extinguished),

b)

The UPS and related installations are isolated from all power supplies, mains and battery.

At any time, apply safety standards for working with the UPS. We recommend using an Emerson NetworkPower Service Technician for any hardware changes on the UPS.

Emerson Network Power is keen on constantly seeking to improve its products and, therefore figures andtechnical data can/will change without prior notice. This data will not be updated automatically by EmersonNetwork Power within this Touch Screen User Manual.With every new released version of this Touch Screen User Manual, Emerson Network Power will endeavor toupdate the information to the at that time current state.

Every effort has been made to ensure that the information in this Manual is correct. As a result, EmersonNetwork Power declines all responsibility for any errors, accidents or damage which may arise.

For any further questions dont hesitate to contact Emerson Network Power.

Rev. Date Description1.0 10.01.2012 First release of Touch Screen User Manual for Trinergy including Modbus and SNMP functionality;

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Table of Content

Preamble 4

Table of Content ............................................................................................5

1 Introduction .................................................................................... 7

1.1

Local Operator Console and Remote Connectivity ........................................................... 8

1.2

Trinergy Touch Screen Setup ....................................................................................... 9

1.2.1 Physical Connections ........................................................................................................... 91.2.2 Touch Screen Calibration ................................................................................................... 101.2.3 Language Selection ............................................................................................................ 11

2

Local Touch Screen ........................................................................ 12

2.1

Menu: Overview .......................................................................................................... 13

2.1.1 Touch Screen Background Colors ....................................................................................... 17

2.2 Menu: Data Log ........................................................................................................... 18

2.3

Menu: Event Log .......................................................................................................... 19

2.4

Menu: Service Log ....................................................................................................... 21

2.5

Menu: Settings ............................................................................................................ 22

2.5.1 UPS Settings ...................................................................................................................... 232.5.2 Security.............................................................................................................................. 252.5.3 Date & Time Configuration ................................................................................................. 262.5.4 Network Settings ............................................................................................................... 30

2.6

Menu: About ............................................................................................................... 32

3 WEB Browser Remote Access ......................................................... 33

3.1

Connecting via WEB Browser Remote Access ................................................................ 34

3.2

Remote Display Viewer ................................................................................................ 37

3.3

Devices ....................................................................................................................... 38

3.4

Configuration .............................................................................................................. 39

3.4.1 Rename Device .................................................................................................................. 393.4.2 Threshold Configuration .................................................................................................... 403.4.3 Battery Configuration ........................................................................................................ 41

3.4.4

User Accounts Configuration.............................................................................................. 423.4.4.1

Adding a new User Account .............................................................................................................. 43

3.4.4.2 Changing an existing User Account ................................................................................................... 44

3.4.5 Advanced Configuration .................................................................................................... 45

3.5

Network Services ......................................................................................................... 46

3.5.1 Email Settings .................................................................................................................... 463.5.2 Modbus Service .................................................................................................................. 493.5.2.1

Hardware and Software Requirements & Limitations ........................................................................ 49

3.5.2.1.1 Chloride Modbus Limitations ............................................................................................................ 503.5.2.1.2

Hardware Installation for Modbus RTU over RS485 ........................................................................... 50

3.5.2.1.3

Hardware Installation for Modbus TCP .............................................................................................. 50

3.5.2.2

Modbus RTU Protocol ....................................................................................................................... 50

3.5.2.2.1

Introduction ..................................................................................................................................... 513.5.2.2.2

Request and Response Frames Structure .......................................................................................... 52

3.5.2.2.3 Check Word Comparison (Master Slave) ........................................................................................ 53

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3.5.2.2.4

Reading of N words: function 03 ....................................................................................................... 54

3.5.2.3

Modbus TCP Protocol ....................................................................................................................... 54

3.5.2.4

Modbus Configuration ...................................................................................................................... 55

3.5.2.4.1 Modbus RTU Service Configuration .................................................................................................. 553.5.2.4.2

Modbus TCP/IP Service Configuration ............................................................................................... 56

3.5.2.4.3

Function Code 03 Description ........................................................................................................... 56

3.5.3

SNMP Agent ....................................................................................................................... 57

3.6

Status - Current Alarms ................................................................................................ 59

3.7 History ........................................................................................................................ 60

3.7.1 Service Log ......................................................................................................................... 603.7.2 Event Log ........................................................................................................................... 613.7.3 Data Log ............................................................................................................................ 62

3.8

Support ....................................................................................................................... 63

3.8.1 Software Update ................................................................................................................ 63

4 Troubleshooting ............................................................................ 64

5

Appendices ................................................................................... 67

5.1

Network Resources Summary....................................................................................... 67

5.2

SNMP Alarm Details ..................................................................................................... 68

5.3

Modbus - Read Holding Registers (Function Code 03) ................................................... 70

5.3.1 UPS Identification .............................................................................................................. 715.3.2 Battery Information ........................................................................................................... 725.3.3 Input Information............................................................................................................... 735.3.4

Output Information ........................................................................................................... 74

5.3.5

Bypass Information ............................................................................................................ 75

5.3.6 Alarm Table........................................................................................................................ 76

5.3.7

UPS Conditioning ............................................................................................................... 80

5.3.8 UPS Parallel Conditioning ................................................................................................... 815.3.9

Customer Dedicated Information ....................................................................................... 82

5.3.10 Parallel System Information ............................................................................................... 83

5.4

Modbus - Quick I nstallation Check................................................................................ 86

5.5 List of Touch Screen Informations ................................................................................ 87

5.6 List of Events ............................................................................................................... 89

5.7 List of Figures .............................................................................................................. 93

5.8 List of Literature .......................................................................................................... 94

5.9 List of Abbreviations .................................................................................................... 95

5.10 Glossary ...................................................................................................................... 96

5.11

Index ........................................................................................................................... 97

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Trinergy Touch Screen Introduction


1 Introduction/TMTR-002/

Trinergy monitoring and control is realized with a Touch Screen. Major system values andconditions, power and environmental data, battery charge indicator, service history logs and

more can be viewed via the Touch Screen.Navigation through the menus is managed by software-assigned buttons combined withgraphical interfaces.Access to the Touch Screen menus especially the amendment of settings could be restricted usingindividual User Accountsand Passwords.

The Trinergy Touch Screen is an industrial grade computer (PC) with integrated touch sensitivedisplay. The host operating system is LINUX.

The text displayed by the Touch Screen will be available in English, German, Italian and Spanishselectable by the user.

During UPS operation a screen saver might beactivated when approaching the unit.Touch the screen to awaken the main page ofthe Touch Screen./DFI-001/

Figure 1-1: Screen Saver

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Introduction Trinergy Touch Screen


1.1 Local Operator Console and Remote Connectivity/DFI-001/

Besides the application software pre-installed on the Touch Screen computer that providessystem aggregation and control functions on the local operator touch-sensitive display it is

also possible to access connectivity/monitoring functions remotely via WEB Browser over thecustomer premises LAN/WAN connection.

LocalOperator Console on Touch Screen Remote Display and Connectivity Functionsover customer premises LAN/WAN

Figure 1-2: Local Operator Console Figure 1-3: Remote Display (WEB Browser)

View aggregated system status & power View CORE details View Data Log, Event Logand Service Visit Log Numeric keypad for passcode

protected controls*:o Inverter engage/disengageo Acknowledge fault alarmso Set threshold alarms:

Power Margin Phase Load Imbalance Redundancy

o LAN/WAN IP address setupo Local time zone

Set operator language on startup (English,German, Italian, etc)

* System controls are only enabled for local touchoperation

Remote Display Viewer

E-Mail (SMTP) Modbus (RTU and TCPIP) SNMP (RFC1628)

WEB Browser Remote Access:o Operator console (view only)o Event Log and Data Log

(View/Download)o Administration & configuration

User accounts System naming Email setup SNMP: Set community and trap

destinations Modbus: set start address, define

COM (RTU) or TCP port Software update

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1.2 Trinergy Touch Screen Setup

1.2.1 Physical Connections/TMTR-002/

Default connections to the Touch Screen are: Power supply System LAN RJ45 interface to the HUB (I/O Box)

Connection for communication within Trinergy UPS;Note: This LAN is managed by the Touch Screen via DHCP;

The default connections should never be removed by the customer and should not be used forany other connection/use than the default one.

Figure 1-4: Touch Screen Backside Connections

Premises LAN

For connection of Trinergy to the CCustomer premisesU, a second RJ45 plug is present. In thepicture above it is the left RJ45 interface marked as Premises LAN (green). This connector must beused for customer premises ONLY. Premises LANcould be a private IT LAN/WAN or an isolated LANfor Building/Facility Monitoring System. According Network Settings(chapter 2.5.4) must be donevia Touch Screen for setting a network default IP (premises LAN DHCP server or manual).Connection is done via an appropriate network cable.

Whats important?

The right RJ45 plug (marked in the figure above as System LAN) must be used for connecting the UPS-internalHUB with the Touch Screen ONLY. It is the UPS internal communication network.

The left RJ45 plug (marked as Premises LAN) is a connector for customer premises ONLY, it must not be usedfor the UPS internal network.Otherwise it might not be possible to access the Touch Screen via WEB Browser Remote Access;

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Introduction Trinergy Touch Screen


1.2.2 Touch Screen Calibration/TMTR-002/

After booting the Touch Screen it is possible during a timeframe of 10 seconds to enter thecalibration procedure. During the booting process an Emerson Network Power brand splash

screen will be displayed.

Follow the instructions on the screen as closely as possible by touching the crosses exactly wherethey appear with your finger or an appropriate pen.

Figure 1-5: Touch Screen Calibration

After the calibration is finished or the timeframe is expired, language selection is the next step.

Note:During regular operation it is also possible to calibrate the Touch Screen anew.This can be achieved by pressing the screen for 30 seconds. The same procedure like mentionedabove will be entered. However, at the end of the process the screen will return to the defaultpage.

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1.2.3 Language Selection/TMTR-002/

The Touch Screen language can be selected after the booting process of the Touch Screen isfinished and the touch calibration is done (or skipped). During the booting process an Emerson

Network Power brand splash screen will be displayed.

The language can also be changed using the WEB Browser Remote Access menu AdvancedConfiguration. For details please refer to chapter 3.4.5.

After entering the language selection screen, it is possible to select the preferred language within10 seconds. If no language was selected before time out, the display will default to English or tothe last selected language (from a previous booting process).

Figure 1-6: Touch Screen Language Selection

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Local Touch Screen Trinergy Touch Screen


2 Local Touch Screen/TMTR-002/

A single-line diagram of Trinergy UPS (I/O Box and attached COREs) is displayed on the TouchScreen default page. The single-line diagram of each CORE can be viewed by entering the

according subpage on the Touch Screen. The main functional blocks and power paths of thesystem or COREs are displayed using simple universal technical symbols, communicating theoverall status of the UPS.The default screen also displays the Trinergy output load percentage incl. phase balance, theUPS input, bypass and output voltage as well as temperature and battery condition, usingdashboard style indicators.

Figure 2-1: Touch Screen Default Page

It is possible to access the Status, Warning and Fault summary page directly from thedefault page. Status, Warnings and Faults are identified by text strings and codes.The Touch Screen will also provide the estimated backup time in minutes if the battery autonomycalculation is active and correctly configured.

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Trinergy Touch Screen Local Touch Screen


2.1 Menu: Overview/TMTR-002/

Figure 2-2: Touch Screen Default Page with Alarm Message

1 Using simple universal technical symbols the animated block diagram of the systempresents the active power path for the aggregated system;

Underneath the single-line diagram the present operating mode and the efficiency of the

system are shown.This component is measured by the control system within each CORE. The information iscollected and aggregated by the I/O Box reporting it to the Touch Screen. Operatingefficiency is a function of operating mode and load % on the system.

2 Fault acknowledge;/DFI-001/This component is the Fault Acknowledgebutton. When any CORE or I/O Box in the systemreports a severe (red) alarm, the alarm will remain latched on the Touch Screen until it isacknowledged by the human operator. If the alarm condition was a temporary problem, thedisplay will return to Normal after the fault is acknowledged. If the fault is a persistentcondition, the fault color and marquee message will remain.When the button is pressed, the display will present the numeric key pad toidentify/authenticate the person acknowledging the fault condition and a prompt to verifythe User Action. When the Proceed button is pressed, the User Action will be logged in theEvent Logof the display.

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Figure 2-3: Key Pad Figure 2-4: Acknowledge Faults?

3 Inverter control;/DFI-001/This button reflects the state of the inverter controls:

(green): Inverter is "enabled"; The load supply path will be determined byTrinergy operating mode;

(not green): Inverter is not enabled; the load will be forced to the bypass path;

To enable or disable the inverter (i.e. put the system on bypass), press the button, enter the

numeric passcode and respond to the prompt to confirm;The inverter control action will be logged in the Event Logof the Touch Screen;

Figure 2-5: Key Pad Figure 2-6: Stop or Start Inverter?

4 Cabinet Icons:

Shows the highest severity of alarms present on specific CORE or I/O Box; /DFI-001/

Figure 2-7: Cabinet Icons

Important:Alarms might not appear on all COREs, as the each CORE is generating its individualmessages. These messages are combined within the Trinergy Touch ScreenFor further details about this topic please see point 10.

By touching a CORE-graphic, an accordingsubpage is accessed with identityinformation, animated block diagram, thelast 10 CORE-individual messages as well asthe last 10 service visits only for the selectedCORE;

On the subpage touch another CORE on thefaded part of the system icon(s) to switch the

detail view to that CORE;Figure 2-8: CORE Details

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By tapping on one of the symbols within the above shown single-line diagram additionalfields open containing more information about rectifier, bypass, inverter or battery of thatindividual CORE.

Figure 2-9: Details Rectifier Values

Figure 2-10: Details Battery Values

Figure 2-11: Details Bypass Values

Figure 2-12: Details Inverter Values

5 The dashboard indicators show the input, the bypass and the output voltage as well as thephase balance;Each of the three needle tips per gaugerepresent a phase;Touch the gauge to view the specific datapoints associated with a gauge. Touchanywhere outside the data pop-up to hidethe data display./DFI-001/ Figure 2-13: Input Gauge Details

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6 Ambient and battery temperature;

Touching the icon will reveal both temperatures;

Figure 2-14: Ambient and Battery Temperature

7 Battery Capacity Status;

This icon provides details about remaining battery charge, estimated back-up time, battery

cell voltage, battery string voltage and battery current;

Figure 2-15: Battery Capacity Status

The estimated backup time in minutes is only shown if the battery autonomy calculation isactive and correctly configured. (Settings are done during commissioning by Service

Technician, if requested;)

Note:

Under certain Chloride Trinergy working conditions the autonomy calculation might not

be precise.

8 System Load Gauge;

Shows the relation between system kW and kVA and the system overall working load;

The red and yellow scale represents the user settable thresholds (Settings area) for Power

Margin(yellow) and Redundancy(red). See chapter 2.5.1 UPS Settings for further details.9 Phase Load Balance;

The moving bubble within the triangle shows the balance between the phases;

A threshold value for Phase Load Imbalance Threshold alarm can be defined in the Settings

area;

1

Alarm/Status Marquee:/DFI-001/

The Marquee presents active alarm messages from the system. All Marquee alarm messages

will also be logged in the on-board Event Log file with time stamps ("Alarm Started" and

"Alarm Cleared") and underlying detailed alarm code for service diagnostic.

Alarms may indicate a user-defined threshold, a system state or a service alert.

Severe alarms are color coded red:

Warning level alarms are color coded yellow:

Informational level alarms are presented the normal blue color

If multiple alarms exist, the screen background color will reflect the color code of the most

severe alarm condition and the individual message will be presented in continuous rotationuntil the status returns to normal.

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Touch anywhere in the Alarm/Status Marquee to open a list of all current alarms that alsoshows the start time and source of the alarm.

Figure 2-16: Current Alarms Listing

Messages on the Marquee line are grouped together if they are provided by more than oneCORE.E.g. in case of message "Battery Recharging In Progress (2)", the "(2)" means that two COREshave this message;

It must be noted that each CORE must not have the same alarm messages.E.g. during battery charging it might be possible by reaching the end-of-charge voltage, thatsome COREs already stopped charging due to slight differences in measurement andtherefore reaching the stop-charging threshold earlier than others. This effect could be evenmore visible in case of separate batteries.

11 Access to Data Log; shows selected measuring data;12 Access to Event Log; shows the different states and happenings in the past;13 Access to Service Log; shows when, who and what was done with the UPS;14 Access to Settings; e.g. system time;15 Access toAboutmenu;

2.1.1 Touch Screen Background Colors/TMTR-002/

The background color of the Touch Screen indicates the current state of the UPS.If the screen background is:BLUE: The system is in normal operation; no warnings or faults are present;YELLOW: The system is in warning condition;

a condition is present, which could affect the nominal functioning of the UPS; ingeneral these conditions may not originate from the UPS, but could be caused either

by the surrounding environment or by the electrical installation (mains side and loadside);

RED: The system is in fault condition;immediate attention should be paid to the severity of the alarm and service shouldbe done promptly;

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2.2 Menu: Data LogThe Data Log viewer presents each of the key system operating parameters charted for easyviewing of the present week. Reference lines are provided in the chart for easy comparison of theactual data vs. nominal, expected or relevant threshold values. /DFI-001/

Provided UPS parameters are:/TMTR-002/ Output currents Input and output voltage vs. nominal voltage Input and output frequency vs. nominal frequency Ambient temperature System Load % System Battery %

Figure 2-17: Touch Screen Data Log

Use the arrows below the chart to slide the charted data 1-week forward or backwards.The detail data represented by the chart can be downloaded (CSV format) using the WEB BrowserRemote Accessinterface to the Touch Screen. /DFI-001/

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2.3 Menu: Event Log/DFI-001/

The Event Log viewer presents a chronology of alarm activity and other events recorded by theTouch Screen.

Events in the log include the starting and clearing of alarm conditions from the system as well asUser Actionsand Touch Screen system events such as firmware update, startup after power downetc.

The Touch Screen provides a memory capacity of 1GB. Almost the entire memory is available forlogging events. No specific maximum amount of events is defined as the storage capacitydepends on the length of the event description and on the number of incidences. Taking anaverage message length as a basis it is possible to save more than 1 million events.

The name of a user associated with a specific passcode entered to authorize control orconfiguration changes will be recorded (i.e. Administrator in the below sample list).

Alarm messages are a record of any alarms presented on the Alarm/Status Marquee. Note thenumeric code (27012) included at the end of each alarm event message entry. These codes aredeep level diagnostics that an authorized Service representative can use to analyze the likelycause of the alarm condition.Events are presented with a date/time stamp that reflects local time zone configured in theTouch Screen (See Settings). Most recent events will be at the top of the list.Use the arrows below the chart to scroll up and down through the list.The Event Logcan be downloaded in CSV format from the WEB BrowserRemote Access interface ofthe Touch Screen.

Figure 2-18: Touch Screen Event Log

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Note:

/TMTR-002/ The messages are saved into the Event Log in the language which was set on the Touch Screenwhen the event happens.Changing the Touch Screen language to another one, does UnotU translate the messages to that newly set

language. New messages will now be saved with the new set language.

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2.4 Menu: Service Log/DFI-001/

The Service Log presents a summary of service actions recorded on the Touch Screen byauthorized Service Technicians.

Service Technicians enter service action reports into the Touch Screen through a special ServiceWEB page that is not accessible from the customer premises network WEB server.

Figure 2-19: Touch Screen Service Log

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2.5 Menu: Settings/TMTR-002/

With the Settings menu (passcode required) a list of parameters can be set via the differentsections visible on the figure below:

Load Power Margin Threshold Phase Load Imbalance Threshold Date & Time Network Settings (IP address) Security (new/change password)

Thresholdsfor Redundancy, Load Power Margin and Phase Load Imbalance Alarms should bereviewed by the UPS Operator and Facilities Team and set to meet site-specific practices andinterests. /DFI-001/

Note:/DFI-001/

There is an additional threshold for Load Power Factor

alarms that can be set from the WEB BrowserRemote Accessinterface.

Figure 2-20: Touch Screen Settings

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2.5.1 UPS Settings/TMTR-002/

The following thresholds can be set with UPS Settings:A. Redundancy Threshold

B.

Load Power Margin ThresholdC. Phase Load Imbalance Threshold

Points A and B are visualized within the Overview Pagesection Systemloadagain.

The scale of the gauge is divided into several sections: grey section yellow section red section and a black section.

Figure 2-21: Systemload Gauge

Each of the sections does have its own individual meaning. Apart from the gray section, the othersections depend on threshold settings.

The Redundancy Threshold represented by the RED area, visualizes how many COREs areredundant. The total (physical) capacity of the system is reduced to the designed (redundant)capacity.E.g. for an 800kVA system (four COREs), the setting n+2 equals 50%=400kVA of the total capacity(like shown in the figure - red + black section) as two of the four COREs are redundant.

A BLACK area is present if e.g. due to open output switch, CORE(s) are physically not available tosupport the load with energy.

By entering the Load Power Margin Threshold represented by the YELLOW area, a power marginpre-warning threshold is set to inform the customer via the Touch Screen that the workload isgetting close to the full designed system capacity.The set percentage is based on the designed system capacity.

The triangle below the scale shows the actual load imbalance between the single phases.The Phase Load Imbalance Threshold is setting a permitted difference between the loads of thesingle phases. If this permitted difference is exceeded an information message Phase LoadImbalance

(18-024)is issued to inform the customer.E.g. if the threshold is set to 75% and the phases have 2%, 80% and 4% load, than the difference

between the phases is larger than 75%. A message is issued.

For further explanation, hereafter two scenarios are given./DFI-001/

Scenario 1: Load PF =0,75; Redundancy= N+0; Load Power Margin= 20%; 400kVA unit;

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At N+0, Physical capacity = Design capacity of the system.There is no red region in the gauge.

Load Power Marginthreshold is set at 20%, the yellow zone reflects 20% of the physical capacityas the threshold for raising the power margin threshold alarm.

Load is reported in the data popup as 223,7kVA/167,7kW (calculated total load PF=0,75). The

reported load% in the data popup will always be the worst-case or highest % capacity used,generally based on the VA scale. Note the load needles reflect differential % load of watts(46.6%) and VA (55.9%) scales.

Efficiency of the system is reported as 93.9% in VFI mode. This reflects the efficiency of asystem running at 55% of physical capacity.

NOTE: At 55% VA capacity, the Trinergy Circular Redundancy control would place bothCOREs in active mode and no COREs would be idle.

Scenario 2: Load PF =1,0; Redundancy= N+1; Load Power Margin= 30%; 400kVA unit;

Although the physical capacity is 400kVA (2x 200kVA), the design capacity of the system atN+1 redundancy is 200kVA (2 COREs minus 1 redundancy = 1x 200kVA); this is reflected in thedata popup as 200 kVA, 180 kW.

The redundant half of the physical capacity of the system is shown as a red region. If the loadpower needles enter the red zone, the threshold warning: Lost Redundancy Due To Load willbe triggered.

Power Margin Thresholdis set at 30%, the yellow zone reflects 30% of the design capacity (15%of the physical capacity). If the load power needles enter the yellow zone, the thresholdwarning Power Margin Threshold Exceeded will be triggered.

Load is reported as 50,5kVA/50,5kW note the load needles reflect the load as a similar % ofeach scale.

Operating Efficiency of the system is reported as 89.3% in VFI mode. This reflects a systemrunning at 15% of physical capacity although the % load is reported in the data popup as 28%based on Design capacity.

NOTE: If the Trinergy Circular Redundancy mode was enabled on this system, the Touch Screenwould still report the physical and design capacities as shown, while the Trinergy control systemwould calculate a higher operating efficiency based on 1 CORE running 30% loaded while the 2ndCORE is idle (i.e. not actively carrying any load while operating as a hot standby).

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2.5.2 Security/TMTR-002/

The Touch Screen will lock itself after a few seconds of non-use. The default code is 0000.To change the code this section can be used. Press the Unlockbutton.

Figure 2-22: Touch Screen Security Settings

Enter your Passcodeand acknowledge with the confirmation-button ().

Figure 2-23: Touch Screen Security Settings - Passcode

Enter a new Passcode. You will see the entered numbers.Confirm the new Passcodeby pressing the Save-button.

Figure 2-24: Touch Screen Security Settings

You will return to the Settings page automatically and for a short duration you will see the word"Saved" inside the "Set Code" button within section Security.

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2.5.3 Date & Time Configuration

UPS Date & Timeis normally set by the UPS Service engineer at time of commissioning. Timesettings can be reviewed and changed via the Touch Screen for network vs. manualsynchronization and local time zone. /DFI-001/

The Touch Screen must be unlocked to enter the Date & Time Configuration Assistant.

Figure 2-25: Touch Screen Date & Time Configuration 1

/DFI-001/ The configuration assistant presents the options of setting the time manually through thelocal Touch Screen interface or automatically via an NTP server on the premises network.Note:

The Touch Screen computer is also an NTP Server for the computers running within in each COREand I/O Box of one Trinergy UPS. This allows all clocks in the system to be synchronized to theTouch Screen and to your overall network time standard if the Touch Screen is attached to yournetwork and configured to use the NTP option.

After pressing Continue a time zone must be select on the following screen. This can beachieved by touching a continent and selecting the according country on the detail page. (Theyellow dots represent the possibilities.) Use your finger tip to move the map within the viewwindow./TMTR-002/

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Figure 2-27: Touch Screen Date & Time Configuration 2 Details

/DFI-001/The time zone setting determines how the Touch Screen presents time information whenviewing the Data Logand Event Logentries that are stored in the Touch Screen. Event and Data timestamps are stored and exported in log files (CSV) in UTC time. Event and Data timestamps are presented in the Touch Screen in Local time.

/TMTR-002/ On the next screen it must be decided, if the clock will be set manually or if a NTP Server(Network Time Protocol) will be used. To use a NTP Server the Touch Screen must be connected

to a customer premises network (according RJ45 interface).

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/TMTR-002/ For the manual configuration enter date and time:


After pressing Continue another screen will show a summary of the settings. They must beconfirmed by pressing Finish.

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/TMTR-002/ If NTP Server configuration was selected, this screen will ask for the IP address of theserver:


Connection to the server can be tested by pressing the Test Server button.After pressing Continue also a summary will be shown, the setting process must be finished bypressing the according button.

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2.5.4 Network Settings

/DFI-001/ Network Settingsdefine the IP address settings for the Touch Screen to use whenconnected to the customer premises network.The default configuration will accept network settings automatically from a DHCP Server.

If the address will be assigned manually, enter your passcode to enable the network configurationdialog. Have all of the Network Settingsdefined for you by the administrator of the premise LAN.

Note: The entered passcode must belong to a User Accountpermitted to change Network Settings;(chapter 3.4.2)

The Touch Screen must be unlocked to enter the Network Settings Assistant.

Figure 2-31: Touch Screen Network Configuration 1

/TMTR-002/

On the next screen it must be decided, if the network will be configured manually or if a DHCPServer will be used. To use a DHCP Server the Touch Screen must be connected to a UPS externalnetwork (customer premises network) using the according RJ45 interface on the Touch Screen.


/TMTR-002/

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For the Umanual configurationU enter via numeric touchpad the network parameters provided bythe administrator of the premises LAN:

IP Address Subnet Mask Gateway

DNS Server


After pressing Continue another screen will show a summary of the settings. These must beconfirmed to finalize the activation of the IP settings by pressing Finish.


/TMTR-002/

If UDHCP Server configurationUwas selected, the setting screen is skipped and a summary page (likeabove) will be shown immediately. Also here a confirmation must be done to finalize activation ofthe IP settings by pressing the according button.

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2.6 Menu: About/TMTR-002/

TheAboutmenu will show the current firmware version, some other information and credits.

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Trinergy Touch Screen WEB Browser Remote Access


3 WEB Browser Remote Access/TMTR-002/

The Touch Screen can also be accessed via WEB Browser Remote Access through the customerpremises LAN. This tool is providing additional information and configuration possibilities.

/DFI-001/The section of the manual covers the key topics forenabling and using Remote Connectivityfeatures, such asRemote Display Viewer via WEB, email alarmnotification, SNMP and Modbus services.Remote Connectivityis enabled when the Touch Screen isconnected to a premises TCPIP network (LAN). Thepremises LAN may be a subnet of an enterprise ITnetwork or may be an isolated LAN dedicated to

facility or energy systems monitoring.Figure 3-1: Premises Ethernet TCPIP

Network

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WEB Browser Remote Access Trinergy Touch Screen


3.1 Connecting via WEB Browser Remote Access/TMTR-002/

The necessary physical setup and configuration must be established as described in previouschapter 1.2.1 Physical Connections.

Note: Depending on the User Accountsettings and entered User Name& Passwordthe navigation(left) of this tool might show different menus.

For WEB Browser Remote Access please proceed as follows:1. Starting condition:

UPS logic is supplied and necessary setups are done correctly;2. Open your standard WEB browser, insert the IP address or DNS Name of the Trinergy

Touch Screen e.g. http://10.201.116.174/ and press enter;(IP address must be routable from user PC/workstation)The following screen will appear (or quite similar):

Figure 3-2: WEB Browser Remote Access - Start

3 /DFI-001/Opening a restricted area of the Touch Screen will trigger a prompt for User Name andPassword. Specific permissions can be allowed or restricted based on these credentials. User Name is the name assigned to you as an authorized user for one or moreservices or configuration areas of the Touch Screen. Password is the numeric passcode that you use at the Touch Screen interface.Credentials and rights are configured and managed in User Accounts administration areaaccessed via the WEB interface. (See section 3.4.4 User Accounts Configuration)The factory default credential set with full administrator permissions are: User Name admin Password 0000 (numeric passcode)

Enter credentials and press OK;

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Note:It is also possible to adapt the language ofthe navigation tree to the one selected forthe Touch Screen.

This can be achieved by selecting yourbrowser menu "Extras" and then "InternetOptions"; select tab "General" where you findthe "Language" button at the bottom. Bypressing the button a new window will openwhere an additional language can be added.Move your preferred language to the top ofthe list.Leave the menus by confirming with "OK".Refresh your Browser (press F5).

Figure 3-4: Browser Language Settings

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3.2 Remote Display Viewer/TMTR-002/

The Remote Display Viewer provides the same picture and viewing possibilities as the actualTouch Screen. However it is not allowed to do any remote control of the UPS due to safety

reasons.

Clicking the Remote Display Viewermenu on the navigation tree will provide a screen similar to thefollowing:

Figure 3-5: Remote Display Viewer

Note:The Adobe Flash Player must be installed on your notebook to show graphics.

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3.3 Devices/TMTR-002/

This page provides the line diagram of the single module (CORE or I/O Box) and the currentmodule computer firmware version.

Figure 3-6: WEB Browser UPS CORE Details

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3.4 Configuration

3.4.1 Rename Device/TMTR-002/

With this tool it is possible to name/rename the system and the single devices (Box and COREs).The system name will appear in the header line of the WEB Browser Remote Accesspage as well ason the Touch Screen overview page. In the example below it is "Trinergy ".The devices name will be used on several pages e.g. on the Event Log to identify the affecteddevice.

Enter the names and press the Apply button to save the settings.

Figure 3-7: WEB Browser Rename Device

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3.4.4 User Accounts Configuration/TMTR-002/

The User Accounts page can be used to define different access levels especially for access andconfigurations purposes.

The identification data will be used for Touch Screen as well as WEB Browser Remote Accessauthentification. Selected actions will be recorded in the Event Log. In these cases the passcode isused to identify the Usernamethat is displayed on the Touch Screen.

A default User Account pre-configured on all Touch Screen allows access to all UPS OperatorControl and Touch Screen Configuration options. /DFI-001/User name: admin

Passcode: 0000

To get to this menu, a valid User nameand Passcodeis necessary.

For adding new User Accounts full administrator rights are needed. It is possible to create morethan 100 unique User Accounts to restrict and grant access to specific function sets and identifyuser actions and settings changes by User Account./DFI-001/

Figure 3-10: WEB Browser User Accounts

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3.4.4.1 Adding a new User Account

By pressing on the Add New Accountbutton an additional account can be set up.

Enter the according data and select theAccess Flagsfor defining the needed options.ULogin Information:Username and Passcode must be unique foreach specific user of the system. ThePasscode must consist of numerics only. Forbest security, the Passcodes should be atleast 8 digits long.The Passcodeis used to identify the Usernamein the Event Logto record user actions.

Figure 3-11: WEB Browser New Account

/DFI-001/

Access Flags Allows / Description

FaultAcknowledge

User is allowed to reset faults.Local Touch Screen:

Severe (Red) fault conditions reported by the UPS control system are presented onthe Touch Screen until the condition is acknowledged by the operator. When afault condition is acknowledged, it will be cleared from the Touch Screen. If a faultcondition is persistent; it will reappear on the Touch Screen shortly after the FaultAcknowledge button is pressed. The fault event and the fault acknowledge useraction will be logged in the Event Logof the Touch Screen.

NetworkSettings

Local Touch Screen:Allow changes to customer premise network IP address settings and date/timesettings.

IT CommSettings

WEB Browser Remote Access:

Allows User Account to configure access to IT resources on the premise-sidenetwork for email messaging (SMTP server), and SNMP monitoring (trapdestinations and communities).

EmailRecipients


Allows User Accountto add/delete email recipients and define which severity levelalarms will trigger email messaging.

UPS Control

Local Touch Screen:

Includes inverter/bypass control and setting of threshold alarms for Power Margin,Phase Load Imbalance, and Redundancy.

SoftwareUpdate


Allows User Account to activate update of Touch Screenfirmware if the TouchScreen computer is allowed access to Internet to reach Emerson Network Powerupdate servers. (Firmware updates can also be done on site by authorized ServiceTechnicians.)

BMS CommSettings


Allows User Account to configure the MODBUS TCP Server for premise-sidenetwork monitoring by building or facility monitoring systems.

User

Administration


Allows User Account to create and delete User Accounts and edit permissionsassigned any User Account.

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3.4.4.2 Changing an existing User Account/DFI-001/

On the User Accountslisting click onto an existing account name with your mouse to access editmenu for that account.

Reset a passcode or other user attributes in the Editmenu. The Username cannot be edited oncean account is created. If a new User Account is needed, delete the old User Accountand create anew one.

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3.4.5 Advanced Configuration/TMTR-002/

This page provides the possibility to set a timeout in seconds for the screen saver by entering theaccording value.

It is also used to change the language of the Touch Screen. All available languages are listed in theaccording field. If the language is changed with this menu it is not necessary to restart the display.The language of the navigation tree can also be adapted to the one selected for the Touch Screen.(See chapter 3.1 Connecting via WEB Browser Remote Access;)

Figure 3-12: WEB Browser Advanced Configuration

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3.5 Network Services

3.5.1 Email Settings/TMTR-002/

This page provides the possibility to set up different notification options.

Figure 3-13: WEB Browser Event Messaging

For Email Settingsthe customer premises network must have a SMTP Server. The IP address of theserver needs to be entered into the according field. If necessary the default SMTP Port"25" can be

changed.

The Message From field must contain text in appearance of an email address

([email protected]); it does not need to be a real email address. However, as it is used by the

Touch Screen as sender address, it must be a plausible one to avoid blocking by SMTP server spam

filter options. If necessary the SMTP administrator must add the chosen email address.

Message receiver(s) must be entered in section Email Destination.

It can be selected if messages should be sent in case of appearance of status information ,

warnings or fault by ticking the according box.

With Message Typeit can be selected how many details will be sent with the message. Definitions

are done to provide support for SMS messaging or Smartphones.

/MUPS-001/ For regular email recipients, use the Long message type. Use Short or Short with no

subject to send-emails pre-formatted for relay to GSM wireless devices via the provider's SMSC

(Short Message Service Center). Most GSM providers offer email-to-SMS forwarding services.

One of these possibilities can be chosen: (examples further below)

Long (Rich Text)

Long (Plain Text)

Short

Short (w/no Subject)

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Figure 3-14: WEB Browser Event Messaging Message Type Long (Rich Text)

Figure 3-15: WEB Browser Event Messaging Message Type Long (Plain Text)

Figure 3-16: WEB Browser Event Messaging Message Type Short

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3.5.2 Modbus Service/CHLW-001/ /TMTR-002/ /DFI-001/

The Modbus RTU/JBus and Modbus TCP option enables Trinergy to be connected to a field busfor a bi-directional communication between numerous devices. The Trinergy Touch Screen is

acting as communication protocol converter between the UPS and the Modbus Master. HenceTrinergy can be accessed via the Premises LANRJ45 connection through the customer Modbussystem. The Modbus Servicemenu is used for Modbus service settings.

The Modbus protocol enables the Master unit to communicate with the Slave units (connected inthe network). Communication is always initiated by the Master, it is sending a request frame towhich only the addressed Slave will reply. The Master can read one or more words within theaddress range of Trinergy.

Trinergy is acting as Slave within the customer network.

3.5.2.1 Hardware and Software Requirements & Limitations

To integrate Trinergy via Modbus into the customer network, the following is required: Trinergy must be properly installed and functioning; Trinergy Touch Screen must be configured accordingly; For Modbus TCP the Trinergy Touch Screen must be configured to work in customer

premises network. For Modbus RTU the Trinergy Touch Screen must be connected either via RS232 (direct)

or via RS485 (via optional USB-RS485 converter) to customer field bus.

Provided by the customer an installed and operational Modbus Master equipment (e.g.

RTU or SCADA system).

The USB-RS485 converter can be purchased separately.

Figure 3-19: USB-RS485 Converter

Selectable serial settings allow direct connection to RS232/422/485 networks without additionalmedia converters.

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3.5.2.1.1 Chloride Modbus Limitations

/IIO-002/

With respect to the standard, the Chloride Modbus protocol has the following limitations: Chloride Modbus protocol supports only function code 03 (read holding registers) Chloride Modbus protocol supports RTU (Remote Terminal Unit) and TCP

Modbus RTU Characteristics (settable):Baud rate: 9600Start bit: 1Data length: 8Parity: noneStop bit: 1

3.5.2.1.2 Hardware Installation for Modbus RTU over RS485

Configure the USB-RS485 converter to the field bus physical layout in which you want to integrate

the Trinergy. Detailed description can be found in the User Manual of the converter.

Connect the USB-RS485 converter to a free USB interface on the Trinergy Touch Screen andmount the converter.

/IIO-002/

The RS485 standard enables bidirectional communication between numerous devices connectedto the network. Communication is effected via two twisted wires in differential mode:This type of transmission allows distances of up to 1000m to be covered, with a minimum ofinterference.To ensure trouble-free communications the following points must beadhered: The cable must be twisted and shielded (e.g. 24AWG wire)

The transmission line must be terminated with a resistance having a typical value of 120 .The terminations should be located at the two extremes, or most distant points, of the line

The shield shall be connected to the connector chassis at one end of the cable only

3.5.2.1.3 Hardware Installation for Modbus TCP

Connect the Trinergy Touch Screen customer Ethernet port to the network. Details can befound in chapter 1.2.1 Physical Connections.

3.5.2.2 Modbus RTU Protocol/80CP-002/

This chapter provides an overview about Modbus RTU in general and is intended to support thesetup and diagnosis of Modbus RTU field bus.Not all functions described are supported by Trinergy.

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3.5.2.2.1 Introduction

Every exchange creates 2 messages: a request from the Master and a response from the Slave.

Every message or frame contains 4 types of information:- slave number(1 byte)

The slave number is the unique ID of the target.If the slave number is zero, the request relates to all the slaves and there is no responsemessage.

- function code(1 byte)Used for selecting a command (read, write, bit, word) and for checking if the response is

correct.Trinergy supports only function code 03.

- information field(n bytes)This information field contains the parameters for the function: bit address, word address, bitvalue, word value, number of bits and number of words.

- check word (CRC)(2 bytes)CRC is used to detect transmission errors.

Frame synchronization

- Every character received after a pause lasting longer than 3 characters, is considered as thestart of a new frame.

- Between two frames, there must be a pause on the line of at least 3 characters.

Request

Response

Master Slave

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3.5.2.2.2 Request and Response Frames Structure

Figure 3-20: Modbus RTU Request Frame

The Modbus protocol has 14 functions: Function 1: reads n output and internal bits Function 2: reads n input bits

Function 3: reads n output and internal words (Supported by Trinergy) Function 4: reads n input words Function 5: writes 1 bit Function 6: writes 1 word Function 7: reads 8 bits rapidly Function 8: modification diagnostics Function 11: reads the event counter Function 12: reads the trace buffer Function 13: program commands Function 14: Function 13 diagnostics Function 15: writes n bits

Function 16: writes n words

Figure 3-21: Modbus RTU Respond Frame

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3.5.2.2.3 Check Word Comparison (Master Slave)

When the Master sends a request, after indicating:- the Slave number- the function code- and the function parameters,

it calculates and sends the content of the check word (CRC 16).

When the Slave receives the request message, it saves it in its memory, calculates the CRC andcompares it with the CRC 16 received.

Figure 3-22: Modbus Master Slave CRC Comparison

If the message received is not correct (the two CRC 16 values are not identical), the Slave does notrespond. If the message received is correct but the Slave cannot process it (incorrect address,inexact data, etc.), it responds with an exception frame.

Figure 3-23: Modbus RTU Exception Respond Frame

Example:

Figure 3-24: Modbus Frame Example

Note:The exception responses 5 and 7 relate to the Modbus 13 and 14 functions.

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3.5.2.2.4 Reading of N words: function 03

The number of words to be read must be 125.Function 03: reads the output and internal words;

Figure 3-25: Modbus Frame Reading

Example:Reading of words from 805 to 80A of Slave no. 2

Figure 3-26: Modbus Frame Reading Example

3.5.2.3 Modbus TCP Protocol

The Modbus TCP implementation is the same as Modbus RTU.Not all functions described are supported by Trinergy.

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3.5.2.4 Modbus Configuration

To do Modbus settings on Trinergy Touch Screen, connect to the Touch Screen via WEB BrowserRemote Accessas described in chapter 3.1 Connecting via WEB Browser Remote Access. Navigateto page Modbus Service and make settings according to the following subchapters.

Figure 3-27: Modbus Configuration Menu on Trinergy Touch Screen

3.5.2.4.1 Modbus RTU Service Configuration

The following options are available:Possible settings Chosen setting

Modbus RTU Enable,Disable To enable the Modbus choose Enable;

Serial Port

ttyS0,ttyS1,ttyS2,usbS0

Choose usbS0;

Baud Rate 1200, 2400, 4800, 9600, 19200

Choose according to customerrequirements;

Parity N, E, OData Bits 8, 7, 6, 5Stop Bits 1, 1.5, 2Device ID 1 to FF (Slave number)

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3.5.2.4.2 Modbus TCP/IP Service Configuration

The following options are available:Possible settings Chosen setting

Modbus TCP/IPEnable,Disable

To enable the Modbus choose Enable;

TCP Port Default: 502;Device ID 1 to FF (Slave number)

Choose according to customerrequirements;

3.5.2.4.3 Function Code 03 Description

Command information description: First word address: 2 bytes (MSB, LSB) Word number: 2 bytes (MSB, LSB)

Reply information description: Byte number replied: 1 bytes Word reply: (2 * (word number)) bytes (MSB, LSB)

Response time: AVERAGE SCAN TIME : 250 msec TRANSMISSION TIME : depending on baud rate and frame length

MAP AREA:

area address (hex) DescriptionUPS Identification 0x01 0x12

Battery Information 0x13 0x1EInput Information 0x1F 0x30Output Information 0x31 0x43Bypass Information 0x45 0x54Alarm Table 0x56 0x59 Alarms according to RFC1628;UPS Conditioning 0x5A 0x63UPS Parallel Conditioning 0x64 0x6ACustomer Dedicated Information 0x6B 0x6FParallel System Information 0x70 0x7FTrinergy Extensions 0x81 0x8FThreshold Alarms 0x90 0x9F

Further details can be found in the appendices 5.1 Modbus - Read Holding Registers (FunctionCode 03).

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3.5.3 SNMP Agent/TMTR-002/

On Trinergy a SNMP Agent is embedded on the Touch Screen. Settings can be done on thefollowing page.

Figure 3-28: WEB Browser SNMP Agent

Enable SNMP Agent

The SNMP Agentitself must be enabled via the according dropdown field.

Enable SNMP SET

Enable SNMP SET is used to enable/disable the possibility to change this agent's values by aNetwork Management System (NMS). Changes are confirmed by the agent via RESPONSE.

Suppress Non-RFC1628 Traps

The RFC1628 standard defines 24 alarm messages for uninterruptable power supplies.However, this SNMP Agentis able to provide additional messages. Only if the NMS is not acceptingadditional messages, this parameter must be set to "yes".

UDP Port, Read Community and Write Community

It is possible to change the standard UDP port "161" for read and write access.A SNMP community is an authentication scheme that enables an intelligent network device (e.g.NMS) to validate SNMP requests.The entered names for Read Community and Write Community are used similar to a passwordsauthorizing read and write access and are set to default public. These two fields must be filled.

SysContact, SysLocation and AttachedDevices

SysContact, SysLocation and AttachedDevices should be filled with appropriate information to

identify the UPS. This information is used within the email-messaging in case of events ('long'formats only) and is read out by an NMS according to the standard SNMPv2.

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The SysContactcould be a person responsible for the proper functioning of the UPS. (This value isreturned as SysContactobject in SNMP MIB-II).The SysLocationdescribes the place where the UPS is located. E.g. building number, floor, roomnumber etc. (This value is returned as SysLocationobject in SNMP MIB-II).The AttachedDevices should represent a brief description of devices attached to the UPS. (This

value is returned as upsIdentAttachedDevices

object in SNMP MIB-RFC1628).SNMP Trap Destinations

Within section SNMP Trap Destinations the Community name, the NMS address (DestinationAddress) and Portis defined.The Communityname is an authentication string for the SNMP trap receiver (NMS). As an NMS isreceiving messages of a variety of devices it is necessary to be able to separate further actions bythe origin of the sender. The received Communityname is used by the NMS to identify and executepreassigned actions for this specific Community. NOTE: Blank spaces are not accepted within theCommunityname string.The Destination Addressis the IP address of the NMS receiving the traps for further processing.The NMS Portis predefined with the standard value "162" for read and write access.

There are four traps defined in the standard UPS MIB (RFC1628):Object Description

Trap1 upsTrapOnBatteryThe UPS is operating on battery power. This trap is persistent andis resent at one minute intervals until the UPS either turns off or isno longer running on battery.

Trap2 upsTrapTestCompletedNOTIFICATION-TYPEThis trap is sent upon completion of a UPS diagnostic test.

Trap3 upsTrapAlarmEntryAdded

NOTIFICATION-TYPEThis trap is sent each time an alarm is inserted into to the alarmtable. It is sent on the insertion of all alarms except forupsAlarmOnBattery and upsAlarmTestInProgress.

Covered in Traps 1 and 2.

Trap4 upsTrapAlarmEntryRemoved

NOTIFICATION-TYPEThis trap is sent each time an alarm is removed from the alarmtable. It is sent on the removal of all alarms except forupsAlarmTestInProgress.

Note:The content sent with Traps 3 and 4 include a numeric identity (upsAlarmId) of the specific alarmthat has been added or removed for the current alarm list. These 24 standard alarm messages aredefined in RFC1628.Depending on the setting of Suppress Non-RFC1628 Traps additional messages might be sent.

A list and details about SNMP alarm messages can be found in chapter 5.2 SNMP Alarm Details.

The security provided is generally adequate for most applications that operate within a protectedintranet environment.However, you should be aware that usernames, passwords and SNMP community names aretransmitted over the network in plain text.

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3.6 Status - Current Alarms/TMTR-002/

The Status menu provides a list of alarms momentarily present on the unit.This menu is accessible without any admission restriction.

Figure 3-29: WEB Browser Status Current Alarms

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3.7 History/TMTR-002/

The following logs can also be accessed via menu button on the Touch Screen itself. However,with WEB Browser Remote Accessit is possible to enter a different level, as data can be downloaded

and in some cases added.

3.7.1 Service Log/TMTR-002/

Via the WEB Browser Remote Accessit is possible to view entries on the Service Log.Service Log entries are generated by the Service Technician during a service visit. They cannot beadded via Touch Screen directly or via this WEB Browser Remote Access.

Figure 3-30: WEB Browser Service Log

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3.7.2 Event Log/TMTR-002/

The Event Logis showing all present and past events with date & time, an icon showing the severityof the entry, on which module it occurred or who initiated the event and a description of the

event.

Figure 3-31: WEB Browser Event Log

The list of events can be downloaded to a CVS file by clicking theaccording link. This link will open a calendar to select the year andmonth for the download.By clicking on a month it will also show how many entries there arefor that month.

Note:

The messages are saved to the Event Log in the language which was set on the Touch Screen when the eventhappens.Changing the Touch Screen language to another one, does not translate the messages to that newly setlanguage.

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3.8 Support/TMTR-002/

This menu provides an About menu which is showing the current firmware version, some otherinformation and credits.

The Connectivity Solution will link to the public connectivity website.

3.8.1 Software Update

Software updates should ONLY be done by the Emerson Network Power Service Technician.

Software updates provided via the link on the navigation tree might not cover all componentswith firmware needs on the unit and therefore should NOT be USED if not otherwise expresslyadvised by Emerson Network Power.

This menu should be used carefully as it could affect the function of the UPS.

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Troubleshooting Trinergy Touch Screen


4 TroubleshootingGenerally alarm messages or Event Log entries should provide a good explanation of the actualsituation. Supplementary some additional notes can be found in the enclosed listing.

Rectification of Errors /UM80-002/Despite the high reliability of this device, problem may occur. If you are having an abnormalsituations please check the following points before contacting your customer servicerepresentative:

Is there mains power on the UPS input? Are there input fuses blown or have circuit breakers tripped?

If you contact your customer service representative, please have the following information ready:- Device information = model, order no., series no. as per identification plate.- An exact description of the problem (what loads are being powered, whether the problem

occurs regularly or sporadically, etc.)

Problem Possible cause(s) Action

Touch Screen is dark; No

acoustic signals;

(UPS seems not to be

working)

I/O Box and/or all COREmains switches turned off;

Contact your service representative forcommissioning the UPS;

No mains voltage present;

Have mains inspected by qualifiedelectrician;Wait till mains returned;Consider external mains separationswitches;

Input fuse(s) defective;Contact your service representative forreplacing the defective fuses;

Touch Screen is

completely black or

turned completely black;

(UPS seems to be

working)

Power supply of the TouchScreen is missing ordefective;

Verify if the power plug of the TouchScreen inside the I/O Box door isconnected;Contact your service representative forchecking additionally the UPS internalpower connections of the Touch Screen;

Touch Screen defective;Contact your service representative forreplacing the Touch Screen;

Touch Screen is yellow;

Line power not available

and buzzer sounds at

regular intervals;

No mains voltage present;UPS is in battery mode; (Normal mode)Wait till mains returns;Check mains input;

Touch Screen is yellow

and mains voltage

present; Buzzer sounds at

regular intervals;

Input fuse(s) defective;Contact your service representative forreplacing the input fuses;

Touch Screen is red;

Buzzer sounds

continuously;

UPS error Contact your service representative;

Overheating Reduce ambient temperature;

Touch Screen is not

reacting to (finger) touch;

Touch Screen touchcalibration might not bedone at all or not done

correctly;

Press the Touch Screen for 30 seconds toenter the calibration menu; follow theinstructions on screen;

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Trinergy Touch Screen Troubleshooting


Problem Possible cause(s) Action

Touch Screen is not

showing all installed

COREs and message Lost

Network

Communication ispresent

The Touch Screen mightstill be remembering otherCOREs, formerly installed

to the Box;

Contact your service representative;

Message "Lost Network

Communication" present

High internalcommunication traffic;


Interruption of power to

both, mains and bypass

line present

A single differentialbreaker upstream of theUPS and a fault in theinstallation earthingsystem caused a problem;

Check your earthing system;

Backup time less than

specified

Batteries are not chargedcompletely;

Verify the quality of the batteries; Chargebatteries, and test backup time; Ifproblem persists, contact your servicerepresentative;

Battery fuse(s) open;Contact your service representative forreplacing the fuses;

External battery cabinetfuse(s) "open";

Move the fuse switch to the "ON"position;

Batteries are defective;Contact your service representative forexchanging the batteries;

Backup time calculationdata might not beaccurately;

Contact your service representative forverifying the autonomy calculationsettings;

Charging device isdefective;

Check the battery charge status ondisplay; Contact your servicerepresentative for further actions;

No backup time is shown

while UPS in Battery

mode

Battery calculationdisabled;


A message concerning

end of battery power is

displayed (e.g. Battery

Stage fault 34-011

Resttime exceeded),

despite there should be

quite a bit of backup timeleft.

Battery characteristics notcorrectly set;

Contact your service representative forchecking and/or correcting the batterysettings;

Battery fuse(s) open;Contact your service representative for

replacing the fuses;

Battery temperature

shows always 20C

The Battery temperaturesensor is not active;

Contact your service representative forenabling the battery temperature sensor;

No or slow

communication between

UPS and notebook

LAN cable defective; Check network cable;Interface on notebook isbeing used by anotherprocess or is defective;

Check whether other software/ service isaccessing the interface on the PC; try toselect a different interface;

Interference on the datacable;

Lay cable differently;

Communicationassignment problems;

Disconnect and connect the LAN cable

again to establish a new communicationlink;

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Trinergy Touch Screen Appendices


5 Appendices

5.1

Network Resources SummaryYou may need to know the following information to setup and/or configure the Trinergy TouchScreen:

System Name

Device Names

Device 1

Device 2

Device 3

Device 4

Device 5

Device 6

Device 7

Device 8

Device 9

Data Value Description

IP AddressStatic IP address assigned to the Touch Screen withincustomer premises network if no DHCP Server is used;

IP Subnet Mask Subnet Mask of the network that the UPS unit is on;

Gateway The local default gateway (IP address of the router);

DNS Server IP address of the DNS server;

NTP Server IP Address For automatically setting the clock;

SMTP Server IP AddressFor email notifications; (Server access information andemail addresses of whom should get notifications)SMTP Server Port

SMTP Email Destinations

SNMP Trap Receiver IP

AddressNMS server access information and information for

further processing of received Traps;SNMP Trap Receiver PortSNMP Trap Communities

SNMP Set enable?

Information for the Touch Screen how to proceed withcertain data and actions;

Suppress non-RFC1628

Traps?

SNMP UDP Port

SNMP Read and Write

Community

Modbus Device IDConnecting information of the Modbus master station;

Modbus TCP Port

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Appendices Trinergy Touch Screen


5.2 SNMP Alarm Details

SNMP

Alarm

ID

Severity SNMP MIB OID RefLog Entry & Condition

Email SubjectProbable Cause

1 severe upsAlarmBatteryBadModule Battery NeedsReplacing

UPS battery needs replacing;

2 warning upsAlarmOnBattery Module On Battery UPS is running on battery power;

3 warning upsAlarmLowBatteryModule Low BatteryCondition

Run time left is less than configured lowbattery alarm value;

4 severe upsAlarmDepletedBatteryModule DepletedBattery

Run time is just about zero;

5 severe upsAlarmTempBadModule TemperatureLimit was Exceeded

Temperature near the battery is too hot;

6 upsAlarmInputBad SNMP Trap only Input power is out of limits or not present;7 upsAlarmOutputBad SNMP Trap only An output condition is out of tolerance.

8 severe upsAlarmOutputOverload Module OutputOverload Output load power is > 100% of ratedcapacity;9 warning upsAlarmOnBypass Module on Bypass The bypass is engaged by the UPS;

10 severe upsAlarmBypassBad Module Bypass BadBattery charger has failed or its fuse hasblown;

11 info upsAlarmOutputOffAsRequestedOutput Off AsRequested

UPS output has been turned off via UPSCom port command;

12 info upsAlarmUpsOffAsRequestedModule Off AsRequested

UPS has been turned off via UPS Com portcommand;

13 severe upsAlarmChargerFailed Module Charger FailedBattery charger has failed or its fuse hasblown;

14 info upsAlarmUpsOutputOff Module Output Is Off

Confirmation that the UPS output is off,

but the UPS control logic is still operating;this trap can only be sent If the adapter ispowered from a source other than UPSoutput;

15 info upsAlarmUpsSystemOff Module System Is OffUPS output and control logic is off; willlikely never be seen;

16 severe upsAlarmFanFailure Module Fan Failure Fan failure detected;

17 severe upsAlarmFuseFailure Module Fuse FailureInput circuit breaker is open or chargerfuse has blown;

18 severe upsAlarmGeneralFaultModule RequiresServicing

A UPS fault was detected that is notspecifically identified in the UPS protocolor defined in the standard MIB;

19 severe upsAlarmDiagnosticTestFailedModule DiagnosticsFailed A user initiated test has failed;

20 severe upsAlarmCommunicationsLostModule LostCommunication

Adapter has lost serial communicationwith the UPS;

21 info upsAlarmAwaitingPowerModule AwaitingPower

UPS output is off and the UPS is waitingfor input power to be restored;

22 info upsAlarmShutdownPendingShutdown Pending OnModule

A UPS shutdown timer has beguncounting - typically means UPSmonitoring software has requested UPSoutput to be turned off after a delayperiod;

23 info upsAlarmShutdownImminentShutdown ImminentOn Module

Output shutdown will occur inapproximately 5 seconds;

24 info upsAlarmTestInProgress Module DiagnosticsTest in Progress

A user requested UPS test has begun;

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Trinergy Touch Screen Appendices


SNMP

Alarm

ID

Severity SNMP MIB OID RefLog Entry & Condition

Email SubjectProbable Cause

25* info upsAlarmBatteryCharging Module Battery ChargingThe UPS battery is recovering from a recent

discharge;

26* severe upsAlarmBackfeedRelayFailure

Module Backfeed Relay

Failure Backfeed relay failure detected;

27* severe upsAlarmBatteryFuseBlownModule Battery Fuse

BlownBattery fuse failure detected;

28* info upsAlarmSystemRestartPending System Restart PendingThe UPS is counting a user specified restart

delay after AC input is restored;

29* severe upsAlarmBatteryDegradedModule Battery

Degraded

The UPS detects that the battery may need

to be replaced soon

30* info upsAlarmAutonomyCalibrationModule Autonomy

Calibration

The UPS is discharging the battery an

calibrating its run time (autonomy)

estimates;

31* warning upsAlarmGeneralWarning Module General WarningThe UPS is indicating an unspecified fault

condition

* severeModule LostCommunication While

On Battery

Adapter has lost serial communication withthe UPS after the UPS reported an On Battery

condition;

* severeSystem Load Exceeds

Power Margin

The load reported by the UPS exceeds the

user specified power margin;

* warningModule Running on

Booster

The UPS is correcting a low input line

condition without using battery reserves;

* These messages are not included in the RFC1628 standard;

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Appendices

70 Use

5.3 Modbus - Read Holding Registers (Function Code 03)

Important Information

Modbus Map Trinergy 1.106.7838

Information available via Modbus function code 03 - Read Holding Registers;All points are unsigned integers unless otherwise marked;Unsupported registers will read 0xFFFF ( = 65535) !

10h52184dm10.pdf

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