10th august 2001n. r. s. raghavan, [email protected] erp/scm integration n. r. srinivasa...

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10th August 2001 N. R. S. Raghavan, [email protected] ERP/SCM INTEGRATION ERP/SCM INTEGRATION N. R. Srinivasa Raghavan Assistant Professor Department of Management Studies IISc [email protected]

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Page 1: 10th August 2001N. R. S. Raghavan, raghavan@mgmt.iisc.ernet.in ERP/SCM INTEGRATION N. R. Srinivasa Raghavan Assistant Professor Department of Management

10th August 2001 N. R. S. Raghavan, [email protected]

ERP/SCM INTEGRATIONERP/SCM INTEGRATION

N. R. Srinivasa RaghavanAssistant Professor

Department of Management StudiesIISc

[email protected]

Page 2: 10th August 2001N. R. S. Raghavan, raghavan@mgmt.iisc.ernet.in ERP/SCM INTEGRATION N. R. Srinivasa Raghavan Assistant Professor Department of Management

10th August 2001 N. R. S. Raghavan, [email protected]

The E-QuationsThe E-Quations

E-SCM = E-PROCUREMENT +

E-MANUFACTURING + E-PLANNING

E-DISTRIBUTION

E-SRM = E-SCM + E-ERP + E-CRM + E-SEM + E-LOGISTICS + E-PDM

Page 3: 10th August 2001N. R. S. Raghavan, raghavan@mgmt.iisc.ernet.in ERP/SCM INTEGRATION N. R. Srinivasa Raghavan Assistant Professor Department of Management

10th August 2001 N. R. S. Raghavan, [email protected]

Information Systems in SCMInformation Systems in SCM

*ODP * Shipping * CRM*Inventory Assignment * Pricing + Inventory *Payrolls etc.

*Fin. Mgmt. *Cust.Serv. Mmt.*Cost/Asset Mgmt. * Productivity Mmt. *Vendor Mgmt. *Quality Mmt.

*VRP& Schg *Invy.Control *NPD *SCN Design *FMS *Virtual/Vertical Integration

*StgcAlliance

formulation*Devp of

Core Competence

StrategicPlaning

Decision OPTAnalysis Tools

MgmtControl

ERP

Page 4: 10th August 2001N. R. S. Raghavan, raghavan@mgmt.iisc.ernet.in ERP/SCM INTEGRATION N. R. Srinivasa Raghavan Assistant Professor Department of Management

10th August 2001 N. R. S. Raghavan, [email protected]

Integration @ what levels?Integration @ what levels?

Transaction level

Management control level

Decision analysis level

Strategic planning level

Page 5: 10th August 2001N. R. S. Raghavan, raghavan@mgmt.iisc.ernet.in ERP/SCM INTEGRATION N. R. Srinivasa Raghavan Assistant Professor Department of Management

10th August 2001 N. R. S. Raghavan, [email protected]

Need for Integration: Strategic Need for Integration: Strategic motivationmotivation

IExcessInventory

LateDeliveries

Poor usageof capacities

Premiumtransportation

costs

Revenue

Expenses

Assets

InfeasiblePlan

Premiumpurchase

costs

Quality costsQuality issues

Late Resynch-ronisation

Demand plan & PDN plan notsynchronizer.

PDN.plan &Capacity plan not

synchronizer.

Prod.plan &Purchase plan not

synchronizer.-R

OA

Unnecessary Prod./Purchase

Page 6: 10th August 2001N. R. S. Raghavan, raghavan@mgmt.iisc.ernet.in ERP/SCM INTEGRATION N. R. Srinivasa Raghavan Assistant Professor Department of Management

10th August 2001 N. R. S. Raghavan, [email protected]

Need for Integration: Operational Need for Integration: Operational motivationmotivation

Supplier

Factory

Distribution Centers

Customers

Lockout forcesprodn. to be shut

B/D of logisticsoperations

M/C 2010 is down. Will be up again in 3 days

Sudden 20% raise in retail demand

Page 7: 10th August 2001N. R. S. Raghavan, raghavan@mgmt.iisc.ernet.in ERP/SCM INTEGRATION N. R. Srinivasa Raghavan Assistant Professor Department of Management

10th August 2001 N. R. S. Raghavan, [email protected]

Solutions due to ERP are myopicSolutions due to ERP are myopic

An ERP System would react by:-

*Adapting the schedule of machine 2010 and reschedule other manufacturing orders.

* Send orders through EDI to the distribution centre

*Arrange for alternate fleet to route finished goods.

Impact on total supply chain is ignored

Page 8: 10th August 2001N. R. S. Raghavan, raghavan@mgmt.iisc.ernet.in ERP/SCM INTEGRATION N. R. Srinivasa Raghavan Assistant Professor Department of Management

10th August 2001 N. R. S. Raghavan, [email protected]

S/W Modules covering the SCP S/W Modules covering the SCP

SOURCE MAKE DISTRIBUTE SALES

STRATEGIC NETWORK PLANNING

MASTER PLANNING

MRP

Prodn.Planning

Scheduling

Dristbn.Planning

Transport Planning

DemandPlanning

Demand

&ATP

Longterm

Mediumterm

Shortterm

Page 9: 10th August 2001N. R. S. Raghavan, raghavan@mgmt.iisc.ernet.in ERP/SCM INTEGRATION N. R. Srinivasa Raghavan Assistant Professor Department of Management

10th August 2001 N. R. S. Raghavan, [email protected]

Global SCN FormulationGlobal SCN Formulation

Maximize Sum of the global after tax discounted yearly profits ($,Rs,etc)

S.t., for every planning period: Supplier's capacity Production capacity at plants and DC's Transportation capacity of channels Customer demand constraints, BOM Minimum profit for SBU's on a country basis

Solution: MILP: Use ILOG/CPLEX/NEOS etc.

Page 10: 10th August 2001N. R. S. Raghavan, raghavan@mgmt.iisc.ernet.in ERP/SCM INTEGRATION N. R. Srinivasa Raghavan Assistant Professor Department of Management

10th August 2001 N. R. S. Raghavan, [email protected]

Global SCN Formulation: Data Global SCN Formulation: Data requirementsrequirements

Average capacities available at various entities (at any granularity desired: eg. Machine-Shopfloor-Factory)

Availability and utilization of logistics fleet Estimates/Forecasts of customer demand by region,

product etc Average per unit costs incurred for various

resources BOM

All obtainable from OLTP systems

Page 11: 10th August 2001N. R. S. Raghavan, raghavan@mgmt.iisc.ernet.in ERP/SCM INTEGRATION N. R. Srinivasa Raghavan Assistant Professor Department of Management

10th August 2001 N. R. S. Raghavan, [email protected]

ATP ComputationsATP Computations* Provide promised dates for customers

- influences leadtime + on time delivery

* Generate fast & reliable order promises (esp. in E- business environment)

* Helps in retaining customers & increasing market share

* Complexity increases as :

# of parts increase; PLC decr.; #of customers increase;flexible pricing policies;demand gets uncertain.

Should be based on status of ALL SCN facilities

Page 12: 10th August 2001N. R. S. Raghavan, raghavan@mgmt.iisc.ernet.in ERP/SCM INTEGRATION N. R. Srinivasa Raghavan Assistant Professor Department of Management

10th August 2001 N. R. S. Raghavan, [email protected]

SchedulingScheduling

* Generate detailed prodn./procurement/tptn schedules for all

facilities over a rlatively short interval of time.

* Specify start & end time of various activities

* Identify bottlenecks & provide efficient means of prompt

delivery of customer desired products & right place & time

objectives* makespan. *sum of lateness/tardiness * sum of flow times * sum of set up times * max.lateness/tardiness

Page 13: 10th August 2001N. R. S. Raghavan, raghavan@mgmt.iisc.ernet.in ERP/SCM INTEGRATION N. R. Srinivasa Raghavan Assistant Professor Department of Management

10th August 2001 N. R. S. Raghavan, [email protected]

Phases in SchedulingPhases in Scheduling

1. Model building-ILP, queueing model, NLP

2. Extracting required data from ERP system- (set up time,cycle time

m/c breakdown data, resource requirements)

3. Generating scenarios (input cases)

4. Iterative creation/adjustment of schedules

5. Approve a scenario

6. Executing the schedule via ERP system.

Page 14: 10th August 2001N. R. S. Raghavan, raghavan@mgmt.iisc.ernet.in ERP/SCM INTEGRATION N. R. Srinivasa Raghavan Assistant Professor Department of Management

10th August 2001 N. R. S. Raghavan, [email protected]

SCM Solutions: i2 RHYTHMSCM Solutions: i2 RHYTHM

Source Make Deliver Sales

SC Strategist

SC Planner

Factoryplaner

Optimalscheduler

Tptn.-Modeler

-Optimizer-Manager

Demandplanner

Demandfulfillment

Long term

Mid term

Shortterm

Page 15: 10th August 2001N. R. S. Raghavan, raghavan@mgmt.iisc.ernet.in ERP/SCM INTEGRATION N. R. Srinivasa Raghavan Assistant Professor Department of Management

10th August 2001 N. R. S. Raghavan, [email protected]

SCM Solutions: J. D. Edward'sSCM Solutions: J. D. Edward's

Source Make Deliver Sales

Enterprise Planning

Production and Distribution Planning

Production Scheduling

P&DP

Demandplanner

P&DP

Long term

Mid term

Shortterm Vehicle

Routing

Page 16: 10th August 2001N. R. S. Raghavan, raghavan@mgmt.iisc.ernet.in ERP/SCM INTEGRATION N. R. Srinivasa Raghavan Assistant Professor Department of Management

10th August 2001 N. R. S. Raghavan, [email protected]

SCM Solutions: SAP's APOSCM Solutions: SAP's APO

Source Make Deliver Sales

Supply Network Planning

ProductionPlanning and

Detailed Scheduling

Demandplanning

Global ATP

Long term

Mid term

Shortterm

Deployment

Page 17: 10th August 2001N. R. S. Raghavan, raghavan@mgmt.iisc.ernet.in ERP/SCM INTEGRATION N. R. Srinivasa Raghavan Assistant Professor Department of Management

10th August 2001 N. R. S. Raghavan, [email protected]

Integration IssuesIntegration Issues

SCM solutions need to be integrated in existing IT Systems

SCM

OLTP/ERP D/W

SCM cannot replace ERP.On the contrary, they extendplanning tasks

Page 18: 10th August 2001N. R. S. Raghavan, raghavan@mgmt.iisc.ernet.in ERP/SCM INTEGRATION N. R. Srinivasa Raghavan Assistant Professor Department of Management

10th August 2001 N. R. S. Raghavan, [email protected]

Integration with ERPIntegration with ERP

* ERP has transactional data

* SCM solution regularly has to talk to several ERP/OLTP

systems of various SC entities.

Two models required

A. Integration model-(what)

Defines - Which objects are exchanged (eg.BOM’s, routings,

inventory levels, Customer Order, PO, etc)

- Their origin

- Which planning tasks performed on which system.

Page 19: 10th August 2001N. R. S. Raghavan, raghavan@mgmt.iisc.ernet.in ERP/SCM INTEGRATION N. R. Srinivasa Raghavan Assistant Professor Department of Management

10th August 2001 N. R. S. Raghavan, [email protected]

B. Data exhange model (how) Specifies how the flow of data & info between systems is organized. Most solutions provide a macro language to define these models

An SCM solution should:* Match data items from ERP system & structure it

* Provide Import/Export formats (eg.ASCII format with fixed field size or csv files)

Integration with ERP (contd)Integration with ERP (contd)

Page 20: 10th August 2001N. R. S. Raghavan, raghavan@mgmt.iisc.ernet.in ERP/SCM INTEGRATION N. R. Srinivasa Raghavan Assistant Professor Department of Management

10th August 2001 N. R. S. Raghavan, [email protected]

Data exchange modelData exchange model

Two types - Initial transfer Incremental transfer

Master data(Long term changes,new facility, new shifts, new suppliers, etc.)

Transactional data(for implementation ofplans)

Page 21: 10th August 2001N. R. S. Raghavan, raghavan@mgmt.iisc.ernet.in ERP/SCM INTEGRATION N. R. Srinivasa Raghavan Assistant Professor Department of Management

10th August 2001 N. R. S. Raghavan, [email protected]

Data exchange model (contd.)Data exchange model (contd.)

BOM,

Inv.levels,routing,..

Masterdata

Transactionaldata

Model building

ERP SCM

Model adjustment

Planningdata

Initial tranfer

Incremental tranfer

Incrementaltranfer

Page 22: 10th August 2001N. R. S. Raghavan, raghavan@mgmt.iisc.ernet.in ERP/SCM INTEGRATION N. R. Srinivasa Raghavan Assistant Professor Department of Management

10th August 2001 N. R. S. Raghavan, [email protected]

Integration with D/WIntegration with D/W

ERP D/W

Real time dataTransactional purposes

Historical snap shotsDecision support purposesKDD/Data mining/OLAP

D/W are mainly used in demand planning:Finding patterns in demand using stats

OLAP tools help in fast and powerful reporting on data

Page 23: 10th August 2001N. R. S. Raghavan, raghavan@mgmt.iisc.ernet.in ERP/SCM INTEGRATION N. R. Srinivasa Raghavan Assistant Professor Department of Management

10th August 2001 N. R. S. Raghavan, [email protected]

Data warehouses and SCMData warehouses and SCM

Collect data from various companies; Ensure consistency of data from disparate

transactional

systems

Historical data

D/WOLAP tools

KDDdata mining

tools

Modelbuilding

Time seriesanalysis

SCM

Page 24: 10th August 2001N. R. S. Raghavan, raghavan@mgmt.iisc.ernet.in ERP/SCM INTEGRATION N. R. Srinivasa Raghavan Assistant Professor Department of Management

10th August 2001 N. R. S. Raghavan, [email protected]

Classification of SCM integration technichesClassification of SCM integration techniches

Sta

ndar

dT

echn

olog

y

Ven

dor

spec

ific

te

chno

logy

Standard middleware

pdteg.CORBA

Vendor specificmiddlewareeg.i2 RhythmLink

Internalinterfaceseg.SAP R/3, APO

Open only for pdts of vendor Open for other systems

Page 25: 10th August 2001N. R. S. Raghavan, raghavan@mgmt.iisc.ernet.in ERP/SCM INTEGRATION N. R. Srinivasa Raghavan Assistant Professor Department of Management

10th August 2001 N. R. S. Raghavan, [email protected]

SCM Solution Providers: A GlanceSCM Solution Providers: A Glance

Dynasis i2 logility Manugistics JD Edwards Web Planner

ElectronicsAutomotiveMech. Engg.MetalsPharmaChemicalsPaper/PrintOil and GasFMCGTextilesFoodTransportation

INDUSTRY FOCUS A/C TO VENDORINSTALLATIONS EXISTING A/C TO VENDOR