11-01: get started with scp supply chain platform training presentation updated april 2009
TRANSCRIPT
11-01: Get Started with SCP
Supply Chain Platform
Training Presentation
Updated April 2009
1101 - 2Copyright 2009 Exostar LLC and E2open, Inc. All Rights reserved. Proprietary and Confidential
Course Objectives
• After completing this course, you should be able to:
> Describe the Supply Chain Platform (SCP)
> Login to the SCP system
> Get support for using SCP
1101 - 3Copyright 2009 Exostar LLC and E2open, Inc. All Rights reserved. Proprietary and Confidential
Quick Solution Overview
1101 - 4Copyright 2009 Exostar LLC and E2open, Inc. All Rights reserved. Proprietary and Confidential
Supply Chain Platform (SCP)
• A software tool that improves supply chain management between buyers and suppliers, from demand planning through order management processes.
• A collaboration solution that is used in conjunction with traditional forms of communication like email, phone, fax, etc.
• A common platform link for sharing information in a standardized format, between organizations that use different internal data systems.
1101 - 5Copyright 2009 Exostar LLC and E2open, Inc. All Rights reserved. Proprietary and Confidential
SCP’s Supported Business Processes
1. Demand Forecasting: using Standard and Long Term Planning Schedules & Responses
2. Inventory Management: using Inventory Status
3. Order Management: using Orders, Change Orders, and Order Responses
4. Shipments: using standard and batch Advance Ship Notices
5. Invoices: using Invoices, Invoice Response, and Invoice Status
6. Goods Receipts
Planning Schedule Response
OrdersInventory Status
ReceiptsInvoices Status
SupplierBuyer
Planning Schedules
ASNsOrders Responses
Invoices
1101 - 6Copyright 2009 Exostar LLC and E2open, Inc. All Rights reserved. Proprietary and Confidential
Register for Access to SCP
1101 - 7Copyright 2009 Exostar LLC and E2open, Inc. All Rights reserved. Proprietary and Confidential
Managed Access Gateway (MAG)
• MAG is Exostar’s account management tool
> Provides an additional “layer” of security
> Single source to manage user information and access controls for multiple Exostar applications
• Data Storage:
> User’s contact information - stored in MAG layer
> Supply chain data - stored in SCP layer
1101 - 8Copyright 2009 Exostar LLC and E2open, Inc. All Rights reserved. Proprietary and Confidential
Registration Process for New Login Credentials
To use SCP, you must complete a brief registration process
Option #1: Self-registration
See your company’s SCP administrator for the website address to register.
Option #2: Registration by your Administrator
You will receive info required for first time login from your Administrator and by email.
See the ‘Administration’ section of training materials for more details
1101 - 9Copyright 2009 Exostar LLC and E2open, Inc. All Rights reserved. Proprietary and Confidential
First-time Login
First-time Login requires the following (3) credentials
1. User ID to access SCP through MAG
2. A one-time password you (or your admin) created in registration
3. A system-generated password, sent to you by email
1101 - 10Copyright 2009 Exostar LLC and E2open, Inc. All Rights reserved. Proprietary and Confidential
Login to SCP*
• Go to http://portal.exostar.com • Enter your User ID and Password (password was created by you as part of the
first-time login process)• Click Submit
* This login process is used AFTER the first-time login is successfully completed.
1101 - 11Copyright 2009 Exostar LLC and E2open, Inc. All Rights reserved. Proprietary and Confidential
Single Sign-On through SCP
• Each application will be listed on the Applications tab
• This page acts as a portal to multiple applications
• Select Open Application (for SCP)
1101 - 12Copyright 2009 Exostar LLC and E2open, Inc. All Rights reserved. Proprietary and Confidential
My Account Tab
From the My Account tab, you can update the following:
1. Contact information (under Edit Profile)
2. Email address – requires two-step process for validation
3. Password – if know current password, process is different for “Forgot Password”
4. Responses to Security Questions
1101 - 13Copyright 2009 Exostar LLC and E2open, Inc. All Rights reserved. Proprietary and Confidential
Login to SCP - Troubleshooting
1101 - 14Copyright 2009 Exostar LLC and E2open, Inc. All Rights reserved. Proprietary and Confidential
System Requirements
• Hardware:> OS - Windows 2000 or Windows XP> CPU - 450MHz Pentium III minimum, 1GB recommended> Ram - 128MB minimum, 256MB or higher recommended
• Network Bandwidth:> 56Kbps minimum, 256Kbps or higher recommended
• Software:> Microsoft IE 5.5 SP 2 or 6.0 SP 1 & 2 or 7 (No Mozilla Firefox)
Note: If you see the Error message: ‘defaultbrowserNotSupported’
verify your browser version by clicking on Help About Internet Explorer
> Adobe Acrobat Reader 5.0 or higher - to view and print PDF training documents
1101 - 15Copyright 2009 Exostar LLC and E2open, Inc. All Rights reserved. Proprietary and Confidential
Pop-Up Blocker Software
• Pop-up blocker software can prevent certain functions from occurring
> In Windows XP SP2, Pop-up Blocker is turned on by default
• Temporarily disable Pop-up Blocker software:
> For Windows XP, press Alt key while clicking the link or action button
> For most other third party applications, use the Ctrl key while clicking
• Permanent fix:
> Configure your browser to allow all pop-ups from exostar.com– Tools -> Internet Options -> Privacy tab -> Pop-up Blocker Settings…
> Configure your browser to indicate exostar.com as a safe site zone– Tools -> Internet Options -> Security tab -> Trusted Sites…
1101 - 16Copyright 2009 Exostar LLC and E2open, Inc. All Rights reserved. Proprietary and Confidential
Enable Downloads
• To allow downloads for printing from Exostar’s site, configure your browser as follows:
> Tools -> Internet Options -> Security tab
> Click Custom Level
> Scroll down to Downloads section
> Under File Download, select Enable
> Click OK
1101 - 17Copyright 2009 Exostar LLC and E2open, Inc. All Rights reserved. Proprietary and Confidential
How to Get Support
1101 - 18Copyright 2009 Exostar LLC and E2open, Inc. All Rights reserved. Proprietary and Confidential
Support Options for SCP
• Training Documents> SCP Help Link
> Exostar Website (www.MyExostar.com)
• Exostar Customer Support> Contact by email> Contact by telephone
1101 - 19Copyright 2009 Exostar LLC and E2open, Inc. All Rights reserved. Proprietary and Confidential
Get Help Online
• Once you are able to log in, you can get a lot of useful information from the online Help section in SCP
Note: Many Help files are presented in PDF format requiring the free Adobe Acrobat Reader.
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1101 - 20Copyright 2009 Exostar LLC and E2open, Inc. All Rights reserved. Proprietary and Confidential
End - Get Started with SCP