11 ohiohealth healthcare informatics and data analytics dr. mrunal shah, md – system vp of...

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1 1 OhioHealth Healthcare Informatics and Data Analytics Dr. Mrunal Shah, MD – System VP of Healthcare Informatics, OhioHealth Neeraj Bhat (‘13) – Administrative Fellow, OhioHealth Information Services 6/25/2014 Presented To: Trinity HCAD Class of 2015

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Page 1: 11 OhioHealth Healthcare Informatics and Data Analytics Dr. Mrunal Shah, MD – System VP of Healthcare Informatics, OhioHealth Neeraj Bhat (‘13) – Administrative

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OhioHealth Healthcare Informatics and Data Analytics

Dr. Mrunal Shah, MD – System VP of Healthcare Informatics, OhioHealth

Neeraj Bhat (‘13) – Administrative Fellow, OhioHealth Information Services

6/25/2014

Presented To: Trinity HCAD Class of 2015

Page 2: 11 OhioHealth Healthcare Informatics and Data Analytics Dr. Mrunal Shah, MD – System VP of Healthcare Informatics, OhioHealth Neeraj Bhat (‘13) – Administrative

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Introduction to OhioHealth

• Faith-based, not-for-profit system

• Organizational Mission: “To improve the health of those we serve.”

• Serving central Ohio since 1891

Page 3: 11 OhioHealth Healthcare Informatics and Data Analytics Dr. Mrunal Shah, MD – System VP of Healthcare Informatics, OhioHealth Neeraj Bhat (‘13) – Administrative

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Organizational Highlights

• 17,000 associates

• 2,400 on-staff physicians

• 10+ hospitals

• 145 ambulatory locations

• 1.9 million outpatient visits

• 94,000 admissions

Page 4: 11 OhioHealth Healthcare Informatics and Data Analytics Dr. Mrunal Shah, MD – System VP of Healthcare Informatics, OhioHealth Neeraj Bhat (‘13) – Administrative

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Midas

Current OhioHealth Analytics: A real story!

Athena

DSS

GE Centricity

StarValencePatient

Satisfaction

Mortality

Core MeasuresInfection Control

Demographic

DiabetesPQRS measures

DiabetesHeart

OB Paper ReportPay for

Performance

Becky is responsible for creating the OPG Scorecard as well as providing numerous reports for OhioHealth Physicians and Management

For this, she gathers data from many systemsShe stores the data in an Access database so she can re-identify the patients and massage the data for reportingShe gets the demographic information from AthenaShe gets mortality report from DSS/EPSI system and OB paper report from McKesson StarShe gets Pay for Performance (Health4) data from MGO’s Valence product in excel filesShe downloads data from NCQA website for physicians participating in Diabetes and Heart/Stroke programsShe downloads Patient satisfaction data from Press Ganey website

NCQA

Page 5: 11 OhioHealth Healthcare Informatics and Data Analytics Dr. Mrunal Shah, MD – System VP of Healthcare Informatics, OhioHealth Neeraj Bhat (‘13) – Administrative

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EPSICost Acct.

NCQA

Midas

Paper reportEndoscopy

She also needs Endoscopy data which she gets from Provation system in a paper report She needs Neuro infection control data (for spine metrics) which also comes in the form of paper reportsShe downloads reports from STS and ACC websites for Stroke and Heart metricsShe would like to generate metrics for orthopedic care including total cost for procedures such as knee/hip surgeryFor that she would like access to integrated information from cost, EMR, Lab and pharmacy systems but does notShe manipulates this all manually in spreadsheets to generate the reports and scorecardShe would like to create the scorecard monthly but It is so time consuming that she does this only once a quarter

Athena

DSS

Neuro Metrics

Reports

GE Centricity

StarValencePatient

Satisfaction

Horizon Lab Pharmacy

Mortality

Core MeasuresInfection Control

Demographic

DiabetesPQRS measures

DiabetesPQRS

OB Paper ReportPay for

Performance

Paper reportsOPG Scorecard

STS ACC

X X X X

Current OhioHealth Analytics

Stroke Heart

Page 6: 11 OhioHealth Healthcare Informatics and Data Analytics Dr. Mrunal Shah, MD – System VP of Healthcare Informatics, OhioHealth Neeraj Bhat (‘13) – Administrative

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EPSICost Acct.

NCQA

Midas

Paper reportEndoscopy

How do we move Becky from this state

Athena

DSS

Neuro Metrics

Reports

GE Centricity

StarValencePatient

Satisfaction

McKesson ORSIS HSM

Mortality

Core MeasuresInfection Control

Demographic

DiabetesPQRS measures

DiabetesPQRS

OB Paper ReportPay for

Performance

Paper reports

OPGScorecard

STS CHF

X X X X EDW

Provation

OhioHealth Analytics Portal

PQRS

STSCHF

NCQA

To this state!

Stroke Heart

Page 7: 11 OhioHealth Healthcare Informatics and Data Analytics Dr. Mrunal Shah, MD – System VP of Healthcare Informatics, OhioHealth Neeraj Bhat (‘13) – Administrative

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EPSICare

ManagerMcKesson

STARLab Athena Peoplesoft

Med Manager

GE CentricityMidas ValenceORB

Data Custodian Data Custodian Data Custodian Data Custodian Data Custodian Data Custodian Data Custodian Data Custodian

ODBCNative Query

ToolNative Query

ToolExtracts Extracts Table Views

Native QueryToolODBC

CrystalEmailLink

PrinterQlikview Download FTPEmbeddedIn Email

ExcelAttachment ODBCIntegrate On

Demand

Core Measures

ServiceLines

Workforce management

Reports &Dashboards

ProductivityReport

BusinessPlanning

OPGScorecard Access

Manual

Hundreds of Hours in Manual reporting!

Page 8: 11 OhioHealth Healthcare Informatics and Data Analytics Dr. Mrunal Shah, MD – System VP of Healthcare Informatics, OhioHealth Neeraj Bhat (‘13) – Administrative

Data Integration (standardization, normalization, transformation)

Data Visualization and Analytics

Normalized Data Storage

Audiences

Data Sources

Enterprise Analytics

9

Page 9: 11 OhioHealth Healthcare Informatics and Data Analytics Dr. Mrunal Shah, MD – System VP of Healthcare Informatics, OhioHealth Neeraj Bhat (‘13) – Administrative

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Executive Steering Committee Membership:

• Sr. VP - CIO

• Sr. VP/CMO

• Sr. VP - Finance

• Sr. VP – Chief Strategy Officer

• Sr. VP – Managed Care

• Sr. VP – Shared Services

• VP – Quality/Safety

• VP – Strategy

• Sr. VP – Chief HR Officer

• President - OPG

• VP, IS - Dr. Mrunal Shah

Representation from OhioHealth Strategic Areas

Executive Steering Committee

Data GovernanceCommittee

Project PrioritizationSubcommittee

Ad Hoc Task/Work

Groups

Page 10: 11 OhioHealth Healthcare Informatics and Data Analytics Dr. Mrunal Shah, MD – System VP of Healthcare Informatics, OhioHealth Neeraj Bhat (‘13) – Administrative

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Data Governance Committee Membership:

• Informatics - Dr. Mrunal Shah

• Clinical Effectiveness

• Quality

• Service Excellence

• Financial Decision Support

• Physician Quality

• Revenue Cycle/HIM

• Strategic Information Resources

• Process Excellence

• Case Management/Utilization

• Population Health Management

Representation from OhioHealth Strategic Areas

Executive Steering Committee

Data GovernanceCommittee

Project PrioritizationSubcommittee

Ad Hoc Task/Work

Groups

Page 11: 11 OhioHealth Healthcare Informatics and Data Analytics Dr. Mrunal Shah, MD – System VP of Healthcare Informatics, OhioHealth Neeraj Bhat (‘13) – Administrative

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Functional Components of Population Health Management

Source: Explorys Educational Material

Page 12: 11 OhioHealth Healthcare Informatics and Data Analytics Dr. Mrunal Shah, MD – System VP of Healthcare Informatics, OhioHealth Neeraj Bhat (‘13) – Administrative

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Readmission Dashboard

Page 13: 11 OhioHealth Healthcare Informatics and Data Analytics Dr. Mrunal Shah, MD – System VP of Healthcare Informatics, OhioHealth Neeraj Bhat (‘13) – Administrative

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EXPLORE

Page 14: 11 OhioHealth Healthcare Informatics and Data Analytics Dr. Mrunal Shah, MD – System VP of Healthcare Informatics, OhioHealth Neeraj Bhat (‘13) – Administrative

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HYPERTENSION REGISTRY

Page 15: 11 OhioHealth Healthcare Informatics and Data Analytics Dr. Mrunal Shah, MD – System VP of Healthcare Informatics, OhioHealth Neeraj Bhat (‘13) – Administrative

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OhioHealth Explorys Core Program Team

Role Team Member Responsibilities

Executive Sponsor

Mrunal Shah, MD, System VP, Healthcare Informatics

a. Comprehensive program oversight and guidanceb. Executive program assessment and decision makingc. Objectives and strategic direction

Steering Committee

Explorys Steering Committee (subset of DGC+SMEs)

a. Strategic directionb. Govern decision making as needed

Program LeadNeeraj Bhat - Administrative Fellow, Information Services

a. Lead day-to-day aspects of the programb. Manage the program scope c. Monitor and track the program work pland. Track and resolve implementation issuese. Communicate status to Executive Sponsor, Steering

Committee and other stakeholdersf. Identify SMEs and resources as needed

Clinical LeadDr. Greg Sawchyn - Senior Director, Clinical Guidance Council

a. Lead and make decisions regarding clinical aspects of the implementation, including measure and registry selection, rollout, and workflow integration

b. Lead and provide resources for UAT processc. Identify SMEs and resources as needed

Technical Lead

Tobi Zappe, System Director, Technology Services, Healthcare InformaticsJeff Coleman, Architect

a. Lead and make decisions regarding the infrastructure, data sourcing and technical aspects of the solution

b. Ensure installation of HDGs, VPN Setup and access to source systems

c. Review and approve Integration mappingd. Identify SMEs and resources as needed

Page 16: 11 OhioHealth Healthcare Informatics and Data Analytics Dr. Mrunal Shah, MD – System VP of Healthcare Informatics, OhioHealth Neeraj Bhat (‘13) – Administrative

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OhioHealth Explorys Core Program Team

Role Team Member Responsibilities

Executive Sponsor

Mrunal Shah, MD, System VP, Healthcare Informatics

a. Comprehensive program oversight and guidanceb. Executive program assessment and decision makingc. Objectives and strategic direction

Steering Committee

Explorys Steering Committee (subset of DGC+SMEs)

a. Strategic directionb. Govern decision making as needed

Program LeadNeeraj Bhat - Administrative Fellow, Information Services

a. Lead day-to-day aspects of the programb. Manage the program scope c. Monitor and track the program work pland. Track and resolve implementation issuese. Communicate status to Executive Sponsor, Steering

Committee and other stakeholdersf. Identify SMEs and resources as needed

Clinical LeadDr. Greg Sawchyn - Senior Director, Clinical Guidance Council

a. Lead and make decisions regarding clinical aspects of the implementation, including measure and registry selection, rollout, and workflow integration

b. Lead and provide resources for UAT processc. Identify SMEs and resources as needed

Technical Lead

Tobi Zappe, System Director, Technology Services, Healthcare InformaticsJeff Coleman, Architect

a. Lead and make decisions regarding the infrastructure, data sourcing and technical aspects of the solution

b. Ensure installation of HDGs, VPN Setup and access to source systems

c. Review and approve Integration mappingd. Identify SMEs and resources as needed

Page 17: 11 OhioHealth Healthcare Informatics and Data Analytics Dr. Mrunal Shah, MD – System VP of Healthcare Informatics, OhioHealth Neeraj Bhat (‘13) – Administrative

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Questions?

“Information is the oil of the 21st century and analytics is the combustion engine.”

-Peter Sondergaard – Senior Vice President, Gartner

Page 18: 11 OhioHealth Healthcare Informatics and Data Analytics Dr. Mrunal Shah, MD – System VP of Healthcare Informatics, OhioHealth Neeraj Bhat (‘13) – Administrative

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Follow-Up/Contact

Neeraj Bhat

Administrative Fellow, Information Services

OhioHealth

[email protected]

(469) 667-1217