12 great tips for trainers

14
12 Great Tips for Trainers

Upload: training-inc

Post on 11-Apr-2017

235 views

Category:

Leadership & Management


0 download

TRANSCRIPT

Page 2: 12 Great Tips for Trainers

What are the outcomes that the decision maker wants for this workshop or course? You should discuss and agree these in advance. Very often you can help them to decide based on your experiences of other courses. However you must beware of lazily trying to fit an existing course to different or inappropriate requirements.

Agree The Objectives.

Page 3: 12 Great Tips for Trainers

How many delegates will there be and what kind of people are they? You need to know something about their skills, backgrounds and attitudes before you start. Plan your activities, presentations, materials, room layout, timings, travel arrangements, equipment etc. Anticipate what could possibly go wrong and have some back-up plans.

Prepare Carefully.

Page 4: 12 Great Tips for Trainers

Whether you get their details in advance or only on the day you should try to learn and use each person’s name. It shows that you care, makes the course more personal and helps you develop a better rapport.

 Learn And Use People’s Names.  

Page 5: 12 Great Tips for Trainers

Part of your job is to impart knowledge with elements of lecturing. Part is to lead discussions and answer questions. Part is to facilitate activities that help delegates learn through doing. You can do all these better if you can engage and even entertain the delegates. Learning should be fun where that is possible. Plan ways to add some humour, challenge and mental stimulation to the course. Have some handy fillers, icebreakers and energisers to slip in when necessary but try to make them relevant and avoid pointless gimmicks.

 Facilitate, Instruct And Entertain.

Page 6: 12 Great Tips for Trainers

You have planned the activities for the day and that is good but do not stick rigidly to that plan. If something is not working then cut it short. If something goes really well or takes more time to cover properly than anticipated then you will want to let it run longer. Have some reserve activities or topics that you can slip in if it turns out you need to fill in, say, 15 minutes before lunch. Watch the attitudes, body language and feedback of the delegates and be flexible on the programme. If necessary you can ask them ‘Do you want to spend more time on this or move on?’

Be Flexible On Activities And Timing.

Page 7: 12 Great Tips for Trainers

Rather than explain the relevance of each activity yourself, try asking the delegates to feed back what they found the learning to be. What was good or bad from their point of view? What lessons can they share? How could they use this back at the office? It is more powerful and credible for them to tell you what the learning experience was.

Ask The Delegates To Explain The Learning.

Page 8: 12 Great Tips for Trainers

It is probably true to say that most training fails because it fails to stick. They may love what they have learnt but if they go straight back to work and forget it then your course was just a day out. At the end of the course ask each one to write his or her action plan incorporating the activities they will use within the next month. Some trainers use postcards or letters as follow up reminders sent people at a later date.

  Get The Delegates To Write An Action Plan.

Page 9: 12 Great Tips for Trainers

One of the ancillary benefits of the course for delegates is the opportunity to meet and work with new people. Encourage people to work in diverse groups and mix up the groups from time to time during the day. Allow plenty of breaks where they can meet and chat to each other.

 Encourage Mixing And Networking.

Page 10: 12 Great Tips for Trainers

After each activity summarize the key points. At the end of the course quickly reprise the main topics and show their relevance to the day’s objectives. It may be obvious to you but not for them so pull it all together.

  Summarize.

Page 11: 12 Great Tips for Trainers

Ask for feedback during and at the end of the course. A quiet word during the first coffee break with the workshop owner can be very useful to ensure that you are on the right track. An anonymous feedback form will reveal important things to help you improve the course.

  Ask For Feedback.

Page 12: 12 Great Tips for Trainers

Note the actual timings of the activities. Comment on worked well and what did not. What lessons can you teach yourself? These notes will prove useful when you next run the course.

 Make Some Notes Of Your Own Immediately After The

Course Ends. 

Page 13: 12 Great Tips for Trainers

Follow up and ask for his or her feedback. Phone or send a nice email saying how much you enjoyed working with them and the team and ask for their comments. We all believe in continuing professional development so we should practise what we preach and keep improving.

 Complete The Loop With The Decision Maker. 

Page 14: 12 Great Tips for Trainers

This one-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills. It is full of practical tools and techniques that include:a. Fundamentals For Becoming A Trainerb. Running A Training Coursec. Delivering A Training Session Successfullyd. How To Write And Structure Traininge. Factors For Effective Training Skillsf. What Makes A Good Trainer?g. Effective Training Practice And Procedureh. Body Language And Voice Projection Skillsi. Classroom Training Versus One-to-one Training

Train The Trainer Course

This course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organizational training programmes focusing on implementing training policy and improving staff competency levels.Mail us at [email protected] to book your seat for the workshop