12 startling stats about selling
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The urge to DO SOMETHING when the sales pipeline looks wafer thin usually results in hitting the phones. Calling someone to pitch is a vital part of the process, but with what message, when and to whom all make a huge difference. And also how many times do you try and when do you give up?. Here are 12 statistics which might make you think before you dial.TRANSCRIPT

12 startling stats about selling
Source: Based on the Slideshare by James Akwood, 20 Shocking Sales Stats
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The best time to make cold calls is
4:00-5:00pm.
The worst times are 11:00am and 2:00pm
Source: InsideSales.com and Kellogg School of Business
Opinion
This data is from volume calling and
certainly has substance. The best approach is to mix it
up.
Carry on calling the same number at 11 every day and don’t be surprised at the
result.
1

Thursday is the best day to prospect.
Wednesday is the second best.
Tuesday the worst.
Source: InsideSales.com
Opinion
Almost any day is a calling day as long as
you’re mixing it up when you’re trying to
call a particular contact.
Just don’t try Monday mornings.
2

Top sellers use
LinkedIn 6 hours a week
Source:Jill Konrath
Opinion
In house databases, bought in lists are all
very well but LinkedIn is the most
current.
And a great way of contacting buyers.
3

In 2007 it took an average of 3.68 cold call attempts to reach a prospect.
Today it takes 8.
Source: TelNet and Ovation Sales Group
Opinion
Desk-based buyers are rarer. People are
mobile based. People are home
based.
You need multiple routes – email,
phone, LinkedIn.
We recently got a lead from a stranger
in the bar.
4

Only 2% of cold calls result in an appointment
Source: Leap Job
Opinion
You need more than cold calls to reach buyers. Or
at least the RIGHT ones.
Use emails, LinkedIn, events, calls and inbound
techniques.
5

In a typical firm of 100-1500 employees an average of 7 people are involved in buying decisions.
Source: Gartner Group
Opinion
Use at least 2 target roles in a campaign, preferably more if you can afford it.
The 7 people represent 7 potential ‘ins’ for a campaign so try and target as many as the spend permits. Once you have 1, the good field salesperson
looks for the others...
6

The average salesperson makes 8 dials an hour and prospects for 6.25 hours to set one appointment.
Source: Ovation Sales Group
Opinion
Use specialist phone based sales people to make the
volume of calls needed to get a
proposition across should that be the appropriate
route.
7

50% of sales go to the first salespersonto contact the prospect
Source: InsideSales.com
Opinion
Sitting there waiting for inbound leads is all very well but you need to proactively
go find potential customers or you
will often lose.
Warm a call before hand with inbound
techniques but people buy people and the first way
you meet is usually via a phone call.
8

Email Marketing has a 2x higher ROI than cold calling, networking or trade shows.
Source: MarketingSherpa
Opinion
The ROI isn’t surprising because it
is cheap, much cheaper than
calling.
And people will read your email if it has a relevant subject and
relevant content.
Start with an email.
9

Nurtured leads make 47% larger purchases than non-nurtured leads
Source: The Annuitas Group
Opinion
We know that nurturing after a
campaign will double its output.
We recommend for 12 months.
10

You'll lose
14% of your customers each year.
Source: BusinessBrief.com
Our Opinion
Never.
Stop.
Prospecting.
12