120223 e collaborationforum ppt_migliori

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DISCLAIMER: The views and opinions expressed in this presentation are those of the author and do not necessarily represent official policy or position of HIMSS. Health Care Modernization Through Synchronization Presented by: Richard Migliori UnitedHealth Group 02/23/2012

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Page 1: 120223 e collaborationforum ppt_migliori

DISCLAIMER: The views and opinions expressed in this presentation are those of the author and do not necessarily represent official policy or position of HIMSS.

Health Care Modernization Through Synchronization

Presented by: Richard MiglioriUnitedHealth Group

02/23/2012

Page 2: 120223 e collaborationforum ppt_migliori

The Center of the Health Care UniverseThe Exam Room

•Health care delivery is most effective when doctors and patients make choices that are:

• Informed by a rich understanding of the patient’s needs

• Supported by evidence-based medicine

• Tracked by tools that assure progress to the desired clinical and economic outcome

Improving Health Care By Synchronizing Its Decisions

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Mitigating Chronic Disease Through Predictive Analytics And Stakeholder Synchronization

Moving from reactive care to proactive care

Cell Phone

Personal Action Plan

Personalized tools, resources and information

Direct Mail

Holistic Member View

Personalized Portal, PHR,Messages and Email

Onsite Resources,Biometric Kiosks, etc.

Interactive Coaches,Online Communities,Tools and Trackers

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Nurses Desktop Technology For Engagement

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eHealth Portal: Intuitive and Engaging Design:

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I AMCollect health information to personalize your site I DO

Personal action plans help you learn and change

Appealing To A Basic Behavioral Economic InstinctI Am…I Do…I Get

I GETSee your achievements lead to rewards, and find ways to earn even more.

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OptumizeMe 2.0: Mobile Health Coaching

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Physician Driven Population Management

• 10 Fold improvement in risk factor reduction was driven by:– Bidirectional clinical

data exchange– Physician referral to

clinical coordinators– Modest Pay For

Outcomes