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Presented by Group 1:

Nutsa BuachidzeKerem Ilgaz

Man Sum ChengManuela Congiu

 Viktor Nizov

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Primary industry: Multinational finance services company

Market position: Market leader with 160 years of history

Primary product: Credit cards for travel & entertainment andtravel checks

Clientele:Top-notch customers

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Core Vision: To become a complied financial service brand

Belief: Company·s employees are the greatest assets

Main Values: Customer Commitment: improve customers· lives

Quality: in both products & services

Integrity: in all actions for trust of customers

Teamwork: work together to help company win

Respect for People: encourage employee development

Good Citizenship: good citizens in communities

 A Will to Win: try to succeed in everything

Personal Accountability:everybody is responsible for

delivering company·s commitment

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Internal car park

Internal canteen

No smoking promotion

Supply of food & drinks

Promoting work lifebalance

Global rotation

Great variety of courses &trainings

Development plan & day

Performancemanagement system

TFR (indemnities)

Reduced interest rate oncredit card debts / loans

Medical, health, life &accident insurance

Additional hours permission

´Ring of Rewardsµrecognition schemes

Annual bonus and longterm incentives only forsenior management

One time payment(special awards)

SALARYBENEFITS

 WORKING

ENVIRONMENT

LEARNING &

DEVELOPMENT

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      R     e      l     e    v     a    n     c     e

Coherence

Travel

ChecksOpen Door Day

every 2 monthsFree

personal

cards

Christmas

Dinner

 Annual

Incentive  Award

Extra time paid

for training

Insurance

Internal car park

Lack of diversity

´Best team

 workerµ award

´Manager of the

yearµ & ́ Employee

of the yearµ

Death

Benefits

Insufficientadditional

hours

permission

Global rotation

for managers &

above     L  o   w 

   H   i  g   h

Low High

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Open Door Day every 2 months

Lack of Diversity

Insufficient additional hourspermission

Death Benefits

´Manager of the yearµ &

´Employee of the yearµ

 Annual Incentive Award

Christmas Dinner at office

Insufficient communication

Lack of creativity & synergies

Lower motivation

Create doubts & worries

Higher chance of disputesbetween managerial & non

managerial employees

Lower employees· moral

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To make working hours flexible to allow employees to have a better work-lifebalance.

To establish a diverse working environment by recruiting people with various nationalities, age groups and cultures.

To implement a new communication policy to increase effectiveness &efficiency.

To increase the variable paid parts (e.g. bonus) to boost motivation.

To remove upper limit of award and create new award system depending on

the employees· competences & performance to boost motivation.

To issue shares to employees who make significant contribution to sustaintalented employees.

To carry out surveys on employees· interest in company events to improvemoral and sense of belonging amongst the employees.

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