126 marketing ecoreco
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Marketing Research on
- Rahul N. KotakeMBA C
R.No: 10126
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What is it?
Established in the year 2007
It has a turnover of `10 crores
Profit making since inception (2007)
Is in the process of gold digging.
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Company Profile
Started by entrepreneur B. K. Soni
It is an e waste management company.
Office in Mumbai and recycling plant in Vasai.
Has a pan India presence.
Focus only on the B2B segment.
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Products
Electronic waste recycling
Secure data destruction
Refurbishing and selling of electronic equipments
Charity and donation of electronics
Safe disposal of electronic waste.
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E waste???
E waste or Waste Electric or Electronic EquipmentWEEE, is waste consisting of any broken or unwantedelectrical or electronic appliance.
It is a concern because it includes many toxins andchemicals which are harmful to the environment and arenon - biodegradable
E waste includes discarded computers, mobile phones,telephones, servers, refrigerators, microwave ovens etc.
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Sources IT & Telecom Equipments
Large Household Appliances
Small Household Appliances
Lighting Equipments
Electrical and electronic tools
Medical Devices
Monitoring Tools
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Why the industry exists??
A typical computer weighingapprox 27kgs may contain:
Plastic 22% 6 kg
Lead 6% 1.7 kg
Iron 20% 5.6 kg
Copper 6% 1.9kg
Gold 0.01%
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E waste concerns
India generates about 5,00,000 tonnes of e- wasteannually.
It is growing at 36% annually
India is expected to generate about triple the currentamount of e - waste by 2015.
Thus, there is a need of a proper mechanism to takecare of the nuisance.
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E waste concerns (contd.)
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CurrentScenario
Informal sector accounts for nearly 95% processing of
the e waste generated.
They follow primitive methods and recovery of metals isminimal by their approach.
Their processes result in the release of hazardous toxins
& non bio degradable chemicals in the environment.
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(contd.)
The organised sector has a huge potential for growth in
this rapidly growing sector
There are only about 10 certified recyclers in the country
The investment is huge for setting up a proper e waste
recycling plant.
As people get convinced, there is likely to be more
investment in this sector.
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Current MarketingStrategy
The company does not sell anything!
Instead, it buys electronic waste from corporate
organisations.
It collects e waste from offices on a regular basis and
compensates them appropriately.
Ecoreco receives clients due to its sister concern Infotrek
Systems
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The company has been growing by word of mouth
publicity.
They advertise only in Economic Times.
They have tie ups with about 30 NGOs and close
relations with MPCB.
The companys sole brand ambassador is founder Mr. B.
K. Soni
(contd.)
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Observations of Market Research
The company relied heavily on its sister concern for
initial business and continues to do so.
It has primary interests in the B2B segment.
It does not advertise much.
It aims to increase business but has no clear targetsector in mind.
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The company has an existing clientele of 350companies.
It has over 600 collection points across India
Recycles 12,000 tonnes of e waste annually.
Only company to operate in Mumbai.
The company is solely driven under the leadership of
Mr. B. K. Soni
(contd.)
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Positives
The company had a ready client base thanks to its sister
company.
It faces no competition in Mumbai.
It has an established network all over India.
It has strong presence in Mumbai, Delhi & Hyderabad.
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Mistakes
The company has not established itself as a brand in 6yrs.
Ecoreco has not capitalized much on the first moveradvantage.
The company has no growth strategy & is simply reapingthe benefits of the growing industry.
It only has big MNCs and established companies underits belt.
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It has concentrated only on the recycling aspect of the
business.
It has not realised the benefit of NGOs and CSR that itcan use to its advantage.
The company does not have a business development
team or a customer relationship department.
(contd.)
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ProposedStrategy
Ecoreco needs to work on building its brand value.
It needs to establish itself as a beneficial partner to the
corporate sector.
It needs to position itself better to both the B2B &
Consumer segment.
It needs to develop strategic partnerships across the
industry.
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Spread more awareness about the importance of safe /
secure data disposal.
The company needs to start awareness campaignsespecially in business parks and SEZs.
Ecoreco needs to set up more visible collection points
and outlets.
Slowing start involving with the consumers themselves.
1. Awareness & Goals
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(contd.)
Needs to set a ambitious but realistic targets, like
achieving 2% market share in 2years.
It has tremendous potential to increase business withexisting clients.
It need business development managers to increase its
reach.
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It needs to highlight the advantages it can offer in termsof CSR practices and environmental help.
Assess and develop ways to increase benefits of its
relation with NGOs and gov. organisations
Act as facilitator between organisations desiring todonate electronics and those in need of it.
It needs to improve its refurbishing business whichaccounts for less than 10% of its revenues
2. CSR
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3. Integrate
It needs to absorb elements of the informal sector.
It can try to work with rag pickers or refurbishers
scattered across the city and the country.
They would help Ecoreco provide a direct supply &
demand source.
Ecoreco can eventually absorb the refurbishers and use
them to market Ecoreco stamped electronics.
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4. Partner
It can collaborate with manufacturers of electronic
products as the preferred recycler.
It can establish Ecoreco as a symbol of environmentcare & market the brand aggressively in the industry.
The company also needs to tie up with electronic retail
chains e.g. VijayS
ales, e Zone
The company can seek technology sharing deals with
groups like EMPA and GTZ.
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5. Future
Focus on backward and forward integration.
Set up collection points in malls or strategic areas of the city.
Establish its own logistics network as the business expands.
Focus on improving technology rather than just volumes.
Ecoreco could also venture into carbon credits.
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TH ANK Y OU