12.master card e-business solutions- mark patrick

8/14/2019 12.Master Card E-Business Solutions- Mark Patrick

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MasterCard E-businessMasterCard E-businessSolutionsSolutions

Mark PatrickVice President, E-business Solutions,APMEA

Vietnam E-business Forum, Hanoi, 2007


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July 29, 2009 Presentation Title

E-Commerce Market ChallengesE-Commerce Market Challenges

70% of consumers surveyed by70% of consumers surveyed by

MasterCard say they are concernedMasterCard say they are concerned

with security and fraud issues.with security and fraud issues. 31% of consumers are concerned that31% of consumers are concerned that

their credit card details will betheir credit card details will be

intercepted by hackersintercepted by hackers

73% of consumers stated that73% of consumers stated that

enhanced security would influence theirenhanced security would influence theirdecision to purchase onlinedecision to purchase online

Consumers


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July 29, 2009 Presentation Title

Merchants and AcquirersMerchants and Acquirers

E-Commerce Market ChallengesE-Commerce Market Challenges

No guarantee of payment for merchantNo guarantee of payment for merchant

60% of e-commerce chargebacks are cardholder60% of e-commerce chargebacks are cardholder

unauthorized (cardholder denies makingunauthorized (cardholder denies makingtransaction)transaction)

Bears all risk for non-signature based transactionsBears all risk for non-signature based transactions

Online fraud losses mountingOnline fraud losses mounting

Lack of consistent mechanism toLack of consistent mechanism toauthenticate the buyer to the sellerauthenticate the buyer to the seller Address Verification ServiceAddress Verification Service

CVC2/CVV2CVC2/CVV2

Manual scoringManual scoring


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MasterCard SecureCode

MasterCard SecureCode isMasterCard SecureCode is

MasterCards consumer andMasterCards consumer and

merchant facing programmerchant facing program

name/identifier for our guaranteedname/identifier for our guaranteed

payment solutionspayment solutions

MasterCard SecureCode offers issuers flexibility withMasterCard SecureCode offers issuers flexibility with

choice of authentication technologychoice of authentication technology

Leverages 3D Secure ProtocolLeverages 3D Secure Protocol

MasterCard SecureCode accommodates MasterCardMasterCard SecureCode accommodates MasterCard

credit and debit including Maestrocredit and debit including Maestro


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SecureCode Registered Merchant

119,224119,224

111,105

108,306

105,719

95,000

100,000

105,000

110,000

115,000

120,000

125,000

Aug 06 Sep 06 Oct 06 Nov 06 Dec 06

SecureCode Merchant Adoption


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MasterCardMasterCardGatewayGateway

ServiceServiceRemote Payments made easyRemote Payments made easy


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MasterCard Gateway Services (MiGS)

MiGS is a value-added Payment Gateway service fromMasterCard designed to enhance the services and profits of ourcustomers.

MiGS provides an attractive outsourcing proposition to Acquirers,

Payment Service Providers and Merchants wishing to providesecure payment processing services.

Card types supported

MasterCard, Visa, Amex, Diners and JCB

Merchant Channels supported

E-Commerce

Call Center/MOTO

Mobile Commerce


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MiGS Customers

Acquiring Banks

Payment Service Providers

Industry Solution Partners

Pan-Regional Merchants

POS Vendors


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MiGS Acquiring Bank CustomersMiGS Acquiring Bank Customers

Australia/NZAustralia/NZ ANZANZ

BendigoBendigo

BOQBOQ

CBACBA

NABNAB

NBNZNBNZ

PulsePulse

WestPacWestPac

HongKong

BOCI

Dah Sing

HSBC

StanChart

Wing Lung

Philippines

BPI

HSBC

Singapore

DBS

HSBC

Malaysia

Bank Islam

EON

HSBC

RHB

UOB

Brunei

HSBC

UAE

CBD

Network Intl.

Mashreq Bank

Egypt AAIB

CIB

NBE

Kuwait

Burgen Bank

KFH

NBK

Qatar

QNB

Lebanon

Bank Audi

India

BOBCard BOP

CitiBank

ICICI

StanChart

UTI

Sri Lanka HSBC

Bangledesh

StanChart

Caribbean

FCB

Mauritius

MCB

Saudi

NCB

Jordan

ICC

Maldives HSBC

Indonesia BII

Oman

Muscat

Vietnam

Vietcomban


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MiGS Payment Service ProvidersMiGS Payment Service Providers

NavitaireNavitaire

SolitecSolitec

Lufthansa SystemsLufthansa Systems

GCXGCX

TravelexTravelex

eNetteNett

Program DNAProgram DNATransinfoTechTransinfoTech

Dialect MerchantServices

Network

International

Bill to Bill OnePay Online ServicesOnePay Online Services


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MiGS Key Merchant CustomersMiGS Key Merchant Customers

Asia SpiritAsia Spirit

Cebu PacificCebu Pacific Egypt AirEgypt Air

Emirates AirlinesEmirates Airlines

Etihad AirwaysEtihad Airways

Indigo AirlinesIndigo AirlinesJazeera AirwaysJazeera Airways

JetStar Australia

Kuwait Air King Island Air

LIAT

Middle East Air

Oasis Airlines Philippine Air

Royal Brunei Air

Singapore Air

Sky Express

Virgin Blue

AirlinesAirlines

PacificPacific

AirlinesAirlines


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Summary

Established global credit card processing service

50+ major acquirers in 23 countries

40,000,000+ transactions per year and growing

3800+ merchants (21 Airlines)

High availability, high capacity system

Simple implementation

Compliance with Scheme Fraud and Risk Managementrequirements


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Thank you.

12.master card e-business solutions- mark patrick

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