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Page 1: 1300 143 660 assetgroupsolutions.comassetgroupsolutions.com.au/profile/files/inc/83dc8570eb.pdf · 2013-06-20 · personalised customer service. Asset Group Solutions is constantly

1300 143 660assetgroupsolutions.com.au

Page 2: 1300 143 660 assetgroupsolutions.comassetgroupsolutions.com.au/profile/files/inc/83dc8570eb.pdf · 2013-06-20 · personalised customer service. Asset Group Solutions is constantly

OUR VISION

OUR PRINCIPLES

CORPORATE MISSION

To be an extension of our clients’ business through integrity, experience and professionalism.

Our growth is maintained through our dedicated staff, providing them with challenges, career

opportunities and life balance.

Integrity: Adherence to moral and ethical principles.

Innovation: Solutions in an ever-changing world.

Customer Service: Above and beyond.

Respect: Value the difference in others.

Dedication: Always follow through.

Teamwork: “ Coming together is a beginning, Keeping together is progress, and

Working together is success”.

Asset Group Solutions’ success is founded on a set of principles which have been embedded in its employees, forming a team culture that thrives on customer

satisfaction resulting in high retention and a solid relationship with our clients. We attribute this to the strict ethical and moral beliefs of the management team and

the way it is communicated at all levels of the company.

To be recognised as a trusted provider of facilities management services throughout Australia by utilising the most effective methods and technologies.

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CORPORATE MISSION

working together is our success

Asset Group Solutions was established as part

of a rebranding strategy to expand an existing business

which was founded in 1996. Since our inception, Asset

Group Solutions has developed a reputation as a provider of quality

security, cleaning and maintenance services tailored to the needs of our

wide ranging clients.

Asset Group Solutions utilises a stringent recruitment criteria followed

by, ongoing staff assessment and training programs which empower our employees

with knowledge and support. In so doing, it enriches the company’s readiness to meet

future demands and better serve the needs of our valued clients.

Asset Group Solutions has developed a good working relationship with its clients by providing owners and managers with solutions to retail, industrial, construction and commercial properties. As a result of our service we have expanded our network of clients which includes some of Australia’s leading companies. Throughout this expansion Asset Group Solutions has maintained its core values and personalised customer service.

Asset Group Solutions is constantly monitoring the industry’s emerging trends in security, cleaning and maintenance to provide the latest products and services. Our dedicated team’s focus is on the specific environment, demographics and WHS regulations to provide a total service solution to meet our clients’ needs.

CORPORATE HISTORY

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OUR PEOPLE

Asset Group Solutions Management Structure

Investing in our people is an integral part of our success and, ultimately, your business. This investment is implemented through a Career Path Policy that selects and retains the best skilled people. We achieve this by offering opportunities for career progression to our employees, such as personal and professional development.

Our experienced management team provides support to our front line staff and quality service for our clients. We utilize a Flat Hierarchy management structure to provide our staff with the tools and support they need. This allows our clients to focus on their core business while we provide seamless customer support through a clear and open channel of communication.

This ensures an incomparable

degree of service and dedication

to our clients.

Compliance Manager

Risk and investigation

Office Administration Manager

Human resources

Accounts payable Accounts receivableTraining and development

Marketing Manager

Public Relations Manager

Sales Executive

Client Services Manager

Client Services Manager

Client Services Manager

CEOFront Line

Services

Compliance Manager

Business Development

Operations

General Manager

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CORPORATE SOCIAL RESPONSIBILTY (CSR)

Asset Group Solutions believes CSR is a crucial part of exceeding stakeholder expectations in our service delivery. We achieve CSR by integrating social, ethical and environmental concerns together

with the usual measures of financial, legal and compliance obligations.

In essence, Asset Group Solutions strives to obey the law, be a good corporate citizen and achieve financial gains. We fulfill these aims by measuring and recording our performance against our previous

and projected outcomes.

Asset Group Solutions recognise that our CSR resides as much in our supply chain as it does in our activities. Therefore we continually seek to ensure that the products and services we source are from companies that adhere to the same ethical standards as Asset Group Solutions.

Environmental concerns form an integral part of our CSR policy. We make all attempts to minimise our carbon footprint by utilising energy saving methods, such as maintaining a paperless office and fuel efficient vehicles.

Asset Group Solutions strongly believes in supporting local communities. We actively participate in local charities, community groups and events. We also provide regular financial support to worthy causes.

Kiss Goodbye to MS, Breakfast Fundraiser - Proudly sponsored by Asset Group Solutions

Proud sponsors of Liverpool Police Soccer TeamSupporting local junior soccer

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OUR SERVICES

SECURITY SERVICESAsset Group Solutions provides highly trained security personnel for all our customer needs. All potential staff members are carefully selected to mirror our values in maintaining a friendly and secure environment for our clients

providing a friendly

& secure environment

for everyone

>>> Static Guards

>>> Crowd Control

>>> Concierge Service

>>> Personal Protection

>>> Loss Prevention

>>> Private Investigations

>>> Cash Escort

>>> K9 Handlers

>>> Traffic Controllers

>>> 24Hrs Emergency Incident Response

>>> 24Hrs Mobile Patrol Service

>>> Electronic Security Installations & Service.

>>> Security Risk Assessment and Consultancy

>>> 24Hrs Alarm Monitoring

>>> 24Hrs Alarm Response

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CLEANING SERVICESAsset Group Solutions provides a variety of services catering to commercial and industrial clients, such as shopping centres, offices blocks, industrial complexes, residential strata buildings, parks and recreational facilities.

These Services can be provided through a daily, weekly, monthly or ad-hoc arrangement as required:

>>> Timber Flooring Care

>>> Vinyl & Linoleum Care

>>> Floor Maintenance & Restoration

>>> Strip & Seal of Terrazzo Flooring

>>> Sterilise Clean of Wash Rooms

>>> Facility Services & Deep Clean

>>> Upholstery Steam Cleaning

>>> Carpet Care & Steam Cleaning

>>> Waste Management Service

>>> Detail Clean Job Site & Fit Outs

>>> High Pressure Cleaning

>>> Graffiti Removal

>>> Caretaker Server

>>> Window Cleaning

>>> Builders Clean

providing a friendly

& secure environment

for everyone

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Asset Group Solutions provides a range of building and maintenance services to commercial, industrial and residential

clients. These include, but are not limited to:

>>> Minor or Major Capital Works >>> Painting & Plastering

>>> Carpentry & Joinery >>> Blinds & Awnings

>>> Electrical Works >>> Plumbing

>>> Carpet/ Flooring Cover >>> Timber Flooring

>>> Tiling >>> Steel Works

>>> Paving and Concreting >>> Waste Removal

>>> Office and Shop Fit Outs >>> Pest Control

>>> Gardening & Landscaping

OUR SERVICES

MAINTENANCE & BUILDING SERVICES

ADDITIONAL SERVICESAsset Group Solutions Offers a range of additional services making it convenient for our clients to get a job done quickly at a competitive price without compromising

quality.

>>> Courtesy Crew Personnel >>> Industry Training

>>> Uniform Sale and Supply >>> Traffic Control

>>> Risk Assessments >>> Inspections

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we deliver in every

aspect of our business

OUR EXPERIENCEAsset Group Solutions has extensive experience in the services industry. The following is a list of some sites where we have delivered in every aspect of our business for over 17 years.

Stockland

>>> Wetherill Park >>> Merrylands >>> Baulkham Hills >>> Bathurst

>>> Glendale >>> Jesmond >>> Wallsend >>> Greenhill

>>> Forster >>> Yennora

Federation Centres

>>> Seven Hills >>> Nepean >>> Woodcroft >>> Lennox

Savills Property Group

>>> Neeta City Fairfield >>> Mount Annan Town Centre

Roads & Maritime Services

>>> Prairiewood T-Way >>> Blacktown T-way tunnel

Strata Master

>>> Roseville Community >>> Kentwell Community >>> Fairholme East Community

>>> Parkland Community >>> Greenhill >>> Fairholme North Community

>>> Wallsend >>> Forster >>> Eastbourne Community

Metro Petroleum with over 100 sites across three states

>>> Sydney Areas >>> Central Coast >>> Lake Macquarie >>> Cessnock

>>> Newcastle >>> Maitland >>> Barmedman >>> Wollongong

>>> Tamworth >>> Bathurst >>> Griffith >>> Canberra

>>> Young >>> Hunter Valley >>> Southern NSW >>> Melbourne

>>> Gold Coast >>> Brisbane

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QLD

NSW

VIC

CAPABILITIES

Asset Group Solutions is a dynamic, growing company that provides services to the eastern

seaboard of Australia, with plans to expand nationally. Our headquarters is located in Sydney

with offices in Brisbane and Melbourne.

Asset Group Solutions has over 300 employees servicing the following industries:

>>> Retail Shopping Centres

>>> Office & Corporate Buildings

>>> Industrial & Commercial

>>> Parks & Recreational Areas

>>> Clubs and Charities

>>> Private Events

>>> Residential Property

>>> Sporting and Special Events

>>> Trade Exhibitions

>>> Strata Managed Facilities

>>> Health and Aged Care Facility

>>> Emergency Site Transition

a trusted provider

throughout Australia

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INNOVATION Asset Group Solutions is the only company in Australia to invest over five hundred thousand dollars into the research and development of a unique web service, Slair (www.slair.com.au). We do this as part of our commitment to innovation, excellence and customer satisfaction.

Slair is a proprietary, industry-specific and user-friendly management system. Slair provides an online platform for managing diverse and complex service portfolios. This eliminates the need for paperwork and ensures that management and clients have live access to incidents as they occur. All information is processed to establish trends and aid the development of strategies to mitigate risk and liability.

Slair’s various features and functions include:

>>> Daily Logbook >>> Incident Reports

>>> Rostering >>> Compliance Updates

>>> Time Management >>> Welfare Check

>>> Cross Reference POI >>> Statistical Analysis

>>> Live GPS Tracking >>> Payroll/Accounting

>>> Cross Reference of Offender/s in Multiple Locations

>>> Hazard Identification Reports

>>> Emergency Procedures

>>> Live GPRS Tracking

>>> Multiple Sites Integration

>>> Intranet Communication

CAPABILITIES

a trusted provider

throughout Australia

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T: 1300 143 660 | F: 1300 143 440

E: [email protected]

M/L 407842752 | ABN: 82 124 008 671

www.assetgroupsolutions.com.au

Head Office - Sydney

Suite 2, Level 2, 54 Smart Street Fairfield NSW 2165

Queensland Office Suite 4-9, Bradford Street

Labrador QLD 4215

Melbourne Office Suite 3, Level 9, Queen Street

Melbourne VIC 3000

Quality ISO 9001