Volunteer Victories: Recruit, Retain & Maintain Volunteer

Leadership

Holly Duckworth, CAE, CMP@hduckworth

#LSI #leadership Leadership Solutions International

@hduckworth

Intentions for the Session

Define what it means to be an effective volunteer and board member for any association.

Demonstrate how to ASK recruit a volunteer in a personalized manner that increases your odds of hearing “Yes”.

Identify how to retain your volunteers by delegating tasks and holding ACCOUNTABLE committees who know the work contributes to the association vision and mission.

Create customized ongoing APPRECIATION plan that will grow your volunteer bases for years to come.

Technology Zone:

Twitter @hduckworthText 503 887 4112

www.Facebook/leadershipsolutionsinternational

www.leadershipsolutionsintl.com

Use this as a place to learn and grow.

Holly Duckworth, CAE, CMPSpeaker, Trainer & Volunteer:

• Travel Portland - US Figure Skating Championships

• Inaugural Lance Armstrong Livestrong Ride

• Meeting Professionals International• President National Speakers

Association• Chair, Component Relations

American Society for Association Executives

• Leadership Trainer, Green Meetings Industry Council @hduckwor

th

@hduckworth

What you visualize, you will actualize

What do you see today?

@hdu

ckw

ort

h

The Dating Game:

@hduckworth

What Traits Do You Want in a Volunteer?

@hduckworth

What Are The Benefits of Volunteering?

What Skills Should go on my Volunteer Job Description?

Personal Skills

Leadership Strategic Thinking Communication Influence Loyalty Business Acumen Financial Skills

Shared Board Skills

Association Experience Diversity – reflects

membership Global Mindset (if

applicable) Financial Expertise Governance Strategic Planning

ASK: Indirect

Volunteer:Hi Sarah, I have this project coming up for GMN it’s kinda big and I could use some help do you think you could help me?

Potential Volunteer:Well, up no you see I’m kinda busy with work and family so I don’t have time to give right now.

Ask: Direct

Volunteer:I am working to produce the October GMN education program we are planning the event for October 10th from 9am – Noon. I know you have a talent for creating marketing flyers do you think you would be able to help us create this one flyer?

Potential Volunteer:I am really busy and I think I could fit in this small project for you the week of September 1st. Could that work for you?

Ask: Do NOT

Send ONLY an email Ask in a Newsletter Beg Force or Coerce

100%

@hduckworth

Greater impact to your vision mission Save organization time Increase organizations revenues

Why use Volunteers?

It’s more than the difference between simply a pay check and no pay check. Are you teaching your volunteers this when they work with other

volunteers?

Volunteer vs. Employee

@hduckworth

Technology

@hduckworth

Learn a skill Share a skill

Understand Motivations of the Volunteer

@hduckworth

Remember with volunteers they have a choice and 100’s of other organizations would love to have the same people

With volunteers it is all personal and passion

@hduckworth

Volunteer Fair Virtual Volunteerism Job board Volunteer Manager

Use of President Elect, to recruit to their team Track skills of your members

Offer Leadership Training Tell your own Testimonials about why and how

you volunteer (web, newsletter, in person)

Recruitment Ideas:

Volunteers need to know they are part of something bigger

Accountable

Give them ownership Give them something meaningful to do Demonstrate for them how what they do

makes a difference to the organization Make it easy to volunteer Keep task sizes manageable Have regular committee meetings

Secrets to Retain Volunteers?

Volunteers need to know they are part of something bigger

We Have More In Common

Next Generation Volunteers

@hduckworth

Tips to Volunteer Recruitment

@hduckworth

Work on a cause that means something to you

Consider sills you have to offer Do you want to learn something new Combine goals Don’t over commit Think family I never thought of that vs. that will never

work

7 Tips on Successful Volunteerism

Secret Millionaire

@hduckworth

Appreciation

Intentions for the Session

Define what it means to be an effective volunteer and board member for any association.

Demonstrate how to ASK recruit a volunteer in a personalized manner that increases your odds of hearing “yes”.

Identify how to retain your volunteers by delegating tasks and holding ACCOUNTABLE committees who know the work contributes to the association vision and mission.

Create customized ongoing APPRECIATION plan that will grow your volunteer bases for years to come.

Thank You!

CTRL+ALT+Delete:How to Reboot

your Association for Success

Releasing control in your association, Looking at alternate strategies & Deleting all that no longer serves your vision to become more efficient and

effective

Holly Duckworth, CAE, CMP

Available Early 2013

Holly Duckworth, CAE, CMP Leadership Solutions International

@hduckworth

Volunteer Victories: Recruit, Retain & Maintain Volunteer

Leadership