“Real-life solutions for successful Army living”

Army Community Service (ACS)

Located in Fort Wainwright’s Welcome Center, building 3401, the Army Community Service offices are ready and available to Soldiers and their Families with a multitude of programs whose mission is to benefit, inform and offer a helping hand when needed.

These component offices cover a wide variety of topics and specialties. Feeling a bit stressed? Call to make an appointment with a one-on-one stress management consultant, no notes, no records, just talk and get some advice.

Need to dust off that resume? Take a resume-writing class and get help brushing up your interview skills at the same time. Get help with your financial planning, check out a microwave from the Lending Closet while waiting for household goods. New to the Army, take an online class to find out what all those Army acronyms mean. Find a job, become a volunteer even find out how to become a Family Readiness Group leader. There are many opportunities available at ACS, call them at 353-4227 or visit them online at http://ftwainwrightfmwr.com/acs.html to find out more.

Your Army Community Service

Army Family Action Plan (AFAP)

The Fort Wainwright Army Family Action Plan is part of a grassroots, Army-wide initiative to identify and prioritize issues, propose solutions and ultimately enhance the standards of living for Soldiers and their Families. See a need or problem? Put your ideas into action and become part of the improvement process.

Just a few of the major accomplishments brought about by participating spouses, dependents and civilians through the AFAP program have been: In 2005, lodging and subsistence for Family members of hospitalized service members; 2006, the extended educational benefits for surviving spouses; 2007, the funded Family Readiness Support Assistants or FRSAs to battalion level; 2008 the expansion of Exceptional Family Member Program’s respite care; 2009, a mandate that states charge no more than in-state tuition rates for military personnel and their dependents and with that, the distribution of the Montgomery GI Bill benefits to military dependents; 2010, the expansion of Homeowners Assistance Program and in 2011 provided medical entitlements to college-age dependent children and the elimination of active

duty Family members prescription cost-share for generic medications at mail-order pharmacies.

All of these programs were brought about by the coordination of military Family members and DoD civilians working together to identify concerns, providing ideas and solutions to problems and communicating them to the highest levels of their local garrison. When local issues are not resolved, AFAP issues move up the chain of Army command to the Department of the Army and onto the United States Congress.

To find out more about AFAP call 353-2382 or visit them on their Facebook at https://www.facebook.com/pages/Fort-Wainwright-Army-Family-Action-Plan-AFAP/182802775096485?fref. More information on the AFAP program can be found at Army OneSource’s AFAP page, https://www.myarmyonesource.com/skins/aos2/display.aspx?ModuleID=a10586da-73a1-4402-9107-58b7bf046a21 .

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Employment Readiness Program

The Employment Readiness Program provides employment assistance to active duty, Reserve and Guard, transitioning and retired military, Family members and DoD civilian employees. ERP helps in acquiring the job skills, job networking abilities and the resources needed to attain and develop a career. ERP will also help with resume writing, interview techniques, job hunting and career planning. For more information call 353-4327 and visit them online with Facebook at https://www.facebook.com/FortWainwrightEmploymentReadinessProgram?fref .

Exceptional Family Member Program (EFMP)

The Exceptional Family Member Program is a mandatory enrollment program that works with other military and civilian agencies to provide comprehensive and coordinated community support, housing, educational, medical, personnel and respite-care services to Families with special needs. It is paramount that Soldiers enroll in case new assignments may direct them and their Families to remote or overseas locations. According to the U.S. Army Medical Department, 10 percent of Army Families have spouses, children or other dependents who need special medical and educational services. Another important service is the Respite Care Program. This program provides a temporary rest for Family members who are responsible for the regular care of a person with disabilities and help in the user’s home or in the form of camps and enrichment programs. Find out more at https://www.myarmyonesource.com/FamilyProgramsandServices/FamilyPrograms/ExceptionalFamilyMemberProgram/RespiteCareProgram/default.aspx

More information can be found on enrollment procedures and requirements at http://efmp.amedd.army.mil/index.html The Fort Wainwright EFMP office can be reached at 353-4243 and see what’s available for special events on their Facebook at https://www.facebook.com/EFMPFortWainwright?fref.

Family Advocacy Program (FAP)

The Family Advocacy Program is committed to preventing domestic violence, child abuse and neglect by providing a variety of educational services and skill sets to military Families dealing with stress, conflict management and anger issues. Through education and strengthening the Army Family and creating enhanced resiliency for the Soldier and their dependants. The FAP includes prevention, identification, reporting, investigation, and treatment in support of Soldiers and their Families and has an extensive library of books, activities and games for checkout. FAP also facilitates the New Parent Support Program (NPSP) which provides professional social workers and nurses offering support and care services to new and young military Families. Those who are expecting and those with children from birth to three years of age are welcome to participate. Through a variety of programs including educational workshops, special events, home visits and parenting classes, the NPSP provides many opportunities to learn how to cope with the stress, isolation, post-deployment, reunions and everyday demands of parenthood. For more information on NPSP call 353-7515.

Victim Advocacy Program, also a part of FAP, provides 24/7 services for victims of domestic violence at (907) 799-9770. Soldiers, dependents and civilians have access to emergency assistance, information, referrals, and ongoing support in accessing medical, behavioral health, legal, and law enforcement services on and off post. This service is available for both restricted and unrestricted reports. During duty hours call 353-4202 for more information about the Victim Advocacy Program.

The FAP Sexual Harassment and Assault Response Program (SHARP) is a comprehensive program focusing on prevention, training, and support to victims of sexual assault. The Family and Morale, Welfare and Recreation Command (FMWRC) is the lead to provide personnel and training to implement this commander’s program on the garrison and to ensure Soldiers are trained to implement SHARP and provide services to victims in deployed environments. This program is a confidential resource for active duty victims. Sexual assault training for organizations or units can be provided upon request, call 353-7272 for more information.

Military Family Life Consultants (MFLC)

The Military Family Life Consultants provide a key outreach service to Soldiers and their Families. This service offers private meetings with licensed clinical social workers and psychologists to address various issues that Soldiers and Families face every day, as well as before and after deployments. There are two components to MFLC; one is the Military and Family Life Counseling Program which helps military Families deal with the specific issues and concerns associated with military lifestyle. The Child and Youth Behavioral Program, focuses on the military child and youth and the related issues of school adjustment, deployments, reunions and loss.

To reach the MFLC for information or to make an appointment call 322-3534, 322-1542, 699-2828 or 699-6966.

Information and ReferralInformation and Referral strives to provide Soldiers and their Families with timely, comprehensive

information on both military and community resources that will assist in meeting basic needs and improve quality of life. For more information call 353-7298.

Army Family Team Building (AFTB)

Army Family Team Building is a Family training and readiness program providing both new and old members of the Army military Family with the tools and understanding of how the Army works, how to navigate through the military language and even crack the code of acronyms. A great source of information can be found through online classes at https://www.myarmyonesource.com/skins/aos2/display_ajax.aspx?ModuleID=a53b8c22-018c-40c9-b51f-d6a1263c9889 where three levels of AFTB lessons provide valuable information on many topics such as: Military acronyms and terms, introduction to Family Readiness Groups and Introduction to Military and Civilian Community Resources. The online training system helps explain many of the Army’s programs and bridge the gap of understanding that sometimes exist between Army culture and the military Family. Having the knowledge and skills to tap into these resources, military Families can become self-reliant, self-sufficient and valuable members of their military community. For more information on the AFTB, classes and events call 353-2382 or visit them on their Facebook at https://www.facebook.com/WainwrightAFTB?fref=pb&hc_location=profile_browser#!/WainwrightAFTB/photos_stream .

Army Emergency Relief (AER)

The Army Emergency Relief is a financial assistance organization that has been dedicated to “Helping the Army Take Care of its Own” since 1942. It makes available emergency financial assistance to Soldiers, active and retired and their dependents who have a valid and immediate need. Unexpected financial stresses that AER can help with may include: travel and housing expenses; car repairs; utilities; medical expenses; funeral costs and disaster relief. There are also emergency food vouchers and no-interest loans available. AER is offered as part of the continuum of services in Financial Readiness. To contact Fort Wainwright’s AER office call 353-7453, office hours are 8 a.m. to 5 p.m. and they are located in the Welcome Center, building 3401 in the ACS section. For online information or to make a donation to AER, go to http://www.aerhq.org/dnn563/Home.aspx. For civilian employees there is also a similar organization called the Federal Employee Education and Assistance at http://www.feea.org/.

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Mobilization and Deployment Readiness Program (MOB/DEP)

Includes program and support activities designed to assist leaders and FRGs at all levels and Soldiers and their Families to successfully manage the challenges of mobilization and deployments before, during and after they occur. This program is referred to as the MOB/DEP program. Call 353-4332 or 353-4458 for more information.

Soldier Family Assistance Center (SFAC)

Specialized services to support the needs of Warriors in Transition (WT) and their Families. The SFAC provides a warm, relaxed environment where Soldiers and their Families can gather to foster physical, spiritual and mental healing.

SFAC takes care of Warriors in Transition and their Family members so they can focus on their mission to heal. The SFAC is an information clearing house that ensures these Warriors and their Families receive the information and referrals in a timely manner. For more information call 353-7322.

Army Volunteer Corps (AVC)The Army Volunteer Corps brings together organizations

in need of volunteers with people in the military and civilian communities who want to help. Providing this service also strengthens volunteerism by enhancing the career mobility of volunteers. AVC establishes partnerships

between organizations and volunteers, promoting a life-long commitment of service to others. Presently there are more than 400 volunteer opportunities available right here on Fort Wainwright. Positions from Family Readiness Group leaders and Fundraising Chairpersons to unit Historians, News Letter Editors and English as a Second Language Instructors, see what’s needed and sign up at Army OneSource’s Volunteer Opportunities webpage for Fort Wainwright at

https://www.myarmyonesource.com/skins/aos2/display.aspx?Action=opportunity_locator&mode=User&moduleid=38E354F2-EC97-4e36-8690-5C91BBA10B69&triggersearch=true&commID=c820eefd-8c62-4369-9f32-d7bcf623c4f2&pageview=loadtools-&stateorregion=Alaska .

For more information about volunteering on Fort Wainwright call 353-1977 or visit their Facebook page at https://www.facebook.com/FtWWVolunteer?fref=pb&hc_location=profile_browser .

Army Community ServiceACS promotes self reliance, resiliency, and stability during times of war and peace to Soldiers and their Families. Staff are ready to assist you with questions from the day

you process In, to the day you leave.

Find more information at the Family and Morale, Welfare and Recreation website www.ftwainwrightfmwr.com/

and at Military One Source www.militaryonesource.com

or by calling 1-800-342-9647

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Survivor Outreach Services (SOS)A multi-

agency approach which embraces and reassures Survivors that they are continually linked to the Army Family for as long as they desire. SOS fosters resiliency and ensures access to all entitled benefits, financial counseling/planning and long-term support. Survivor Outreach Services demonstrates the Army's commitment to Families of the Fallen Warriors by providing support and Services to active, Reserve, and Army National Guard Families. SOS takes a holistic and multi-agency approach to delivering these services by providing access at garrisons and communities closest to where Families live. Your new SOS support team will function as the long-term personnel for Survivors, and will work closely with programs and agencies to ensure Survivors receive their necessary services.

For more information on Survivor Outreach Services call 353-4243 or 353-4004.

ACS Front Desk 353-4227Army Emergency Relief 353-7453 Arctic Health Link 361-4148American Red Cross 353-7234Army Family Action Plan 353-2382Army Family Team Building 353-2382Army Volunteer Corps 353-1977 BACH Central Appointments 361-4000Bassett Army Community Hospital ER 458-5565Bassett Army Community Hospital Info 361-5172Behavioral Health 361-6059Central Intake 353-4227 Child and Family Assistance Center 361-6284CYSS Central Registration Office 353-7713Deployment Readiness Program 353-4332/4458 Education Center 353-7486Employment Readiness Program 353-4327 Exceptional Family Member Program 353-4243Family Advocacy Program 353-7317 Family Life Chaplain 353-6112Financial Readiness Program 353-7438 Hourly Child Care 361-7394Immunization Clinic 361-5456Inspector General 353-6202Judge Advocate General 353-6500 Kamish Health Clinic 361-0000Legal Assistance 353-6534Main Pharmacy 361-5109Marriage & Family Counseling 361-6284New Parent Support Program 353-7515/7519Northern Lights Chapel 353-4463OB/GYN Clinic 361-5353Office of Children’s Services (OCS) 451-2650Post Chaplain 353-9825Post Locator 353-1110 Prescription Refills Call in 361-5803 Relocation Readiness Program 353-7908 School Liaison Office 361-9879 Schools of Knowledge, Inspiration, Exploration and Skills (SKIES Unlimited)

361-3218Soldier & Family Assistance Center 353-5878 Southern Lights Chapel 353-2088Survivor Outreach Services 353-4004 Tanana Valley Clinic (Urgent Care) 459-3500Victim Advocacy Services 353-4202 Victim Advocacy Services 24/7 Response (907)799-9770Women Infant and Children (WIC) 451-8125________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Relocation Readiness Program

The Relocation Readiness Office provides Soldiers and their Families help in reducing and/or eliminating problems which arise during their move, providing for a smooth transition to or from Fort Wainwright.

When arriving or leaving, Families find that certain household appliances are packed up or gone, the RRP’s Lending Closet provides many household necessities and baby items for up to 30 days while waiting for personal goods to arrive, they’ve already left or anytime in-between.

The Relocation Readiness program offers access to a lending closet, Newcomer’s Orientation events and sponsorship training for military units. RRP staff can help military Families get situated with their move.

The Newcomer’s OrientationSo now you’re in Alaska. Learn what it takes to make the most of your assignment while

living in the heart of the largest state of the union. Newcomer’s Orientation was created to inform the Soldier, spouse and Family members of all the opportunities available to those making Fort Wainwright their workplace and home.

Meet the people and organizations that offer advice, help and information that you’ll need to not only survive, but thrive in the Last Frontier. This all-day event is tailored to newly arrived military, Family and civilians, and includes interests ranging from meeting with the commanders and leaders, learning cultural awareness, environmental facts and community opportunities to pet care and outdoor activities.

This event takes place in the Last Frontier Community Activities Center, building 1044. Casual civilian attire is recommended and spouses are highly encouraged to attend as the information is as much for the Soldier and civilian employee as it is for the entire Family.

Scheduled Newcomer’s Orientations are: June 12 and 26, July 10 and 24, Aug 14 and 28, starting at 9 a.m. For more information please call 353-7298.

Relocation Readiness Program Lending Closet

QUICK REFERENCE Phone Numbers