1307511569237-it applications infreignt bsiness (1)

7/29/2019 1307511569237-IT Applications Infreignt Bsiness (1)

1/17

IT Applications in

Freight business

B.V.L.Narayana RSC/BRC


2/17

Why have IT applications

It applications are useful in instancesTransactions , repetitive, large in number, avoid

variations in behavior and process

Data capture at point of interchange, largevolume, repetitive and required for processexecution

Storage of large volumes of primary data,

requiring manipulation and use for businessdecision making


3/17

Advantages of IT

Can be a minimal human interface system withextensive standardization

Avoids variation in process, mistakes, inconsistencies,

deviations

Speed of executionStability and reliability of capture of data and process

Relieves human mind occupation for higher order

decision makingcontextual

Allows greater control of decentralized activities


4/17

aggregatedEconomic

activity

unequaldistribtion of

resources

distributedeconomic

consumption

aggreagatedproductionconsumption

deamnd for

transportationof goods

transportmodal

services

information

about rangeof services

choice ofservice

deliverer

choice ofmode oftransport

add on

services

Monitoring

and feed back

tracking by

consumer

information

about facilities atsite

site of meetingof goods and

transport mode

commercialformalities

informationabout fcailitiesat destination

disengagementof goods at

raildestination

post railservices

experience

exit information

at orinatingstation

local

production

data

consumer

detailscommodity

details

consumer

preferences

consumersatisfaction

details

aggregate

OD detailsaggreagate

cost details

Time series

datashort trem

data

exitinformation at

destination


5/17

Primary Documents

OperationsControl charts

Wagon consist

CTR

Loco cardsTrains register at stations

Customer interfaceWagon indent registration note

Placement and removal register

Wharfage register

Railway receipt

Delivery register


6/17

Applications in freight business

FreightFront end applications

TMS

E-payment

Consignment trackingClaims management system

OperationalFOIS

Crew management system

Control charting ParcelParcel management system


7/17

FOIS

Freight operations information system

first conceived in 1982

Led to formation and functioning CRIS in 1987

RMS pilot implementation started in 1999 on NR

>500 locations covered under RMS

TMS implementation started in 2006

E-payment pilot project 2007Being extended to major customers in phases

FOIS terminals being extended to customers


8/17

FOIS

ENABLES

MONITORING OF TRAIN OPERATIONS

COMMODITY WISE FLOWS FOR IMPORTANT

COMMODITIESSTOCK POSITION

PENDING INDENTS

CONSIGNMENT TRACKING

FUTURE PROSPECTSDATA WARE HOUSINGDSS for business planning

Web enabled MIS reporting


9/17

Terminal management system

Introduced as phase II of FOIS in 2006

enables management of activities at freight

terminals

Commercial activities RR preparations; e-payment

Document generationwagon consist, labels

Data capture and report generationDC,WC etc

Detention analysis

Commodity and customer details capture

Customer facilitation in tracking consignments for

large customers


10/17

Parcel management system


Pilot project on delhi howrah corridor

Project architectureRDBMS based software on three

tiered networkModules

Booking and Delivery Modules

Loading and Unloading modules

Demurrage and Wharfage calculation

VP and lease Booking

Printing of Bar Code Labels on packages and scanning

On Line Status and tracking

Over-carriage and Undercarriage position


11/17


Roll out strategy 2008-09

Phase I 119 stations

Phase II105 stations

Covers golden quadrilateral and its diagonals

Target date for roll out 30-06-2009

Status on date-


12/17

Crew management system

System to enableManagement of crew activitiesBooking

Monitoring including performance evaluationInformation updation

MIS report generation

DSS for planning

Rolled out in 2007>110 lobbies covered

Biometrics, abnormality reporting to be covered


13/17

Claims management system

Phase Icomputerization of claims officeWeb enabled system covering

claims

Court cases

Accident information management system

information updation

Customer tracking of claim cases

Phase II covers Computerization of

RCTsgoods refunds

Subsidiary claims offices


14/17

Control charting application

Started as pilot project independently at

multiple places SR 1998

Centralized software development by

CRIS 2001started

Roll out started 2005

Capture originating point of data for alloperations activties


15/17

Extent of IT utilization

Is a function of top management

Vision of processes being done by organisation

Vision of utility of technology of IT

Vision of what capabilities organisation has

Strategic vision for organisation


16/17

Areas un covered

Accounting data and apportionment

Costing data and linkage to pricing--?

Dynamic

Customer preferences

Customer satisfaction

Aggregate industrial economic data forDSS on business decision making

Competitive modes data


17/17

Thanks

any questions