13/1/11 enterprise mirrors - haw hamburgubicomp/projekte/master10... · 16 usability 30 ......
TRANSCRIPT
ENTERPRISE MIRRORS
Jan Schwarzer13111
[ janschwarzergmailcom ]
Agenda
bull Related Work
bull Idea
bull Motivation
bull Context
bull Challenges
bull Conclusion and Outlook
bull References
2
RELATED WORK
Anwendungen 2
bull Computer-Supported Cooperative Work (CSCW) Related Work
1
bull Focus CommunityMirrors2
MeetingMirrorTM
IdeaMirrorTM
Enterprise Mirror
41 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2schwarzerberichtpdf2 httpwwwcommunitymirrorsnet
Anwendungen 2
bull Computer-Supported Cooperative Work (CSCW) Related Work
1
bull Focus CommunityMirrors2
MeetingMirrorTM
IdeaMirrorTM
Enterprise Mirror
51 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2schwarzerberichtpdf2 httpwwwcommunitymirrorsnet CommunityMirror
Source httpwwwkooperationssystemedewp-contentuploadsott-2008-geneme-ideamirror-praesentationpdf
Awareness (1) ldquo[hellip] an understanding of the activities of others which provides a context for your own activity [hellip]rdquo
Anwendungen 2
bull Computer-Supported Cooperative Work (CSCW) Related Work
1
bull Focus CommunityMirrors2
MeetingMirrorTM
IdeaMirrorTM
Enterprise Mirror
61 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2schwarzerberichtpdf2 httpwwwcommunitymirrorsnet CommunityMirror
Source httpwwwkooperationssystemedewp-contentuploadsott-2008-geneme-ideamirror-praesentationpdf
Awareness (1) ldquo[hellip] an understanding of the activities of others which provides a context for your own activity [hellip]rdquo
MeetingMirrorSource httptwikiinformatikunibw-muenchendepubMainMeetingMirror
Anwendungen 2
bull Computer-Supported Cooperative Work (CSCW) Related Work
1
bull Focus CommunityMirrors2
MeetingMirrorTM
IdeaMirrorTM
Enterprise Mirror
71 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2schwarzerberichtpdf2 httpwwwcommunitymirrorsnet CommunityMirror
Source httpwwwkooperationssystemedewp-contentuploadsott-2008-geneme-ideamirror-praesentationpdf
Awareness (1) ldquo[hellip] an understanding of the activities of others which provides a context for your own activity [hellip]rdquo
MeetingMirrorSource httptwikiinformatikunibw-muenchendepubMainMeetingMirror
IdeaMirrorSource httpwwwkooperationssystemedewp-contentuploadsott-2008-
geneme-ideamirror-praesentationpdf
Projekt 2
bull HAW Mirror
Teamwork with Lorenz Barnkow3
Idea Developing a multitouch-based informationplatform for students
83 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-proj1barnkowpdf
Projekt 2
bull HAW Mirror
Teamwork with Lorenz Barnkow3
Idea Developing a multitouch-based informationplatform for students
93 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-proj1barnkowpdf
IDEA
Other interesting stuff
bull Gesture cognition (2)
bull Analysis of territoriality behaviours (3)
11
My building lot
bull Developing a multitouch-based SocialNetwork Service (SNS)
4
for enterprises bdquoEnterprise Mirrorldquo
Using the NET Framework 405
(WPF 406)
Based on Windows 7 operating system7
12
4 httpenwikipediaorgwikiSocial_network_service5 httpwwwmicrosoftcomnet6 httpenwikipediaorgwikiWindows_Presentation_Foundation7 httpwwwmicrosoftcomwindowswindows-7
Context Enterprises
138 httpwwwhansevisionde httpblogsmyfirstsharepointde
Information Sources
Homepage
BlogsIntranet
Freelancer
Employee
Customer
Company Information Awareness
Enterprise MirrorEg HanseVision GmbH8
MOTIVATION
Personal issues
bull Fields of interest such as
WPF and C9
programming
Multitouch-based applications
CommunityMirrors
bull () Combination of interaction programmingand design (XAML
10
in terms of WPF) in oneapplication
159 httpenwikipediaorgwikiC_Sharp_28programming_language29
10 httpdewikipediaorgwikiExtensible_Application_Markup_Language
Some other issues
bull Social network services has the potential to optimize the collaboration and thereby also the innovation of a company (4 S 9)
bull Richter and Koch quoting Cohen and Prusak(5 S 1)ldquohellip+ high potential of networking employees to increase
productivity and speed of innovation in companiesrdquo
bull Richter and Koch (5 S 1)ldquoSocial Networking Services (SNS) are the fastest
growing type of social software ndash both in the Internet and in company-wide Intranetsrdquo (hellip)
16
Example Facebook11
bull 2nd of the top 500 sites on alexacom12
(6)
1711 httpwwwfacebookcom12 httpwwwalexacom
Source httpwwwalexacomsiteinfofacebookcom
CONTEXT
Computer-Supported CooperativeWork (CSCW)
19
CommunityMirrors
Social Network Services (SNS)
Human Computer Interaction (HCI)
Master Thesis
Social Network Services (SNS) hellip
bull hellip are applications or web services which(7 S 2 5 S 3)
Visualize personal information
Connect people
Provide an expert search
Increase network or context awareness
Assist in the exchange of information
20
Models
bull Open Social Network Services
Internet-based such as Twitter13
Facebook14
studiVZ
15 etc
bull Closed Social Network Services
Intranet-based (limited to a special audience)
Distinctive feature Integration and combination ofcompany services (7 S 8)
2113 httptwittercom14 httpwwwfacebookcom15 httpwwwstudivznet
Human Computer Interaction (HCI)
Human Computer Interaction (HCI)
22
bull Ayob et al (8 S 427)
ldquoHuman Computer Interaction (HCI) is concern with investigating the relationship between people and computer systems and applicationsldquo
Device
Human
User Interface (UI)
CHALLENGES
Design vs Technique
24
Usability amp Design
PrinciplesFunctionality
User Interface (UI)
25Source http[]Multi-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
User Interface (UI)
26
bull Domagoj Pavlešid (9)
ldquo[hellip] the most interesting part [hellip] was in Microsoft Surface Collage [hellip] I told here to zoom the photo and she instinctively took two fingers and did the pinch moverdquo
An Image of an image (10)
27
Functions
Application User Interface User
Image Image
Functions
goodUI = (applicationequals(image)) True False
Design Principles
28
bull After Shneiderman (11 S 36) strive for consistency
enable frequent user to use shortcuts
offer information feedback
design dialog to yield closure
offer simple error handling
permit easy reversal of actions
support internal locus of control and
reduce short-term memory load
Design Principles
29
ldquoDesign is not just what it looks like and feels like Design is how it worksrdquo Steve Jobs Apple Inc16 (12)
16 httpwwwapplecom
Usability
30
bull Lodhi quoting Nielsen (13 S 259)
ldquoUsability is a quality attribute that assesses how easy user interfaces are to use [hellip] also refers to methods for improving ease-of-use during the design processrdquo
bull Nielsenlsquos five quality components of usability(13 S 259)
Learnability Efficiency Memorability Errors Satisfaction
Usability Testing
bull Lodhi says (13 S 256)
ldquoIt is important to perform Usability Assessment hellip+ So the cost of maintenance and training of software can be reduced and will definitely increase the Usability of the productldquo
bull Some popular methods (13 S 257)
Surveys and Questionnaires
Observations
31
Peripheral Awareness
32
Enterprise Mirror Mobile Computer
Data
Aggregation
VisualisationCadiz et al (14 S 3)rdquo[hellip] works by filling usersrsquo peripheral attention with information such that it envelops them without distracting them [hellip] the goal is to present the information such that it works its way into usersrsquo minds without intentional interruptionsrdquo
hellip
Data integration Using standards
bull Really Simple Syndication (RSS)19
Getting information from blogs projects etc
bull Lightweight Directory Access Protocol(LDAP)20
Access to dictionary services like the Microsoft Active Directory
21
Eg bdquoWhat is the email address from Mr Xldquo orbdquoOf which group or team is Mr X a memberldquo
3319 httpdewikipediaorgwikiRSS20 httpdewikipediaorgwikiLightweight_Directory_Access_Protocol21 httpenwikipediaorgwikiActive_Directory
Roles
34
Layer 1 All users
People orexpert search
(Matchmaking(15 S 2))
View companyinformation
(Blogs Projects
Teams etc)
Layer 2 Employees
Favorites amp Notes
- Blog articles
- Help resources
- Customer contactinformation
Mini applications
- Mood (+ optinal shortmessage)
- Themes
My projects
- Overview
- Team members
- Todo lists
Notifications
- Meetings
- Calls
- Appointments
bull Prefered method
Radio-frequency identification (RFID)17
ISO 1444318
(1356 MHz)
Authentication model
3517 httpenwikipediaorgwikiRadio-frequency_identification
RFID transponder RFID station
eg MIFARE19
architecture
18 httpdewikipediaorgwikiISOIEC_1444319 httpdewikipediaorgwikiMifare
CONCLUSION AND OUTLOOK
Conclusion
bull So what I am going to do
Developing a multitouch-based social networkservice (SNS) in terms of an Enterprise Mirror
bull The original idea is based on learnings fromAnwendungen 2 und Projekt 2
bull I have to consider different issues likeusability data integration design principles etc
37
Outlook
bull First steps Multitouch-based User Interface
Part of the role system (especially Layer 1 seePage 26)
bull Windows Phone 722 development Support for Microsoft Silverlight
23applications
bull Integration of Enterprise Microblogging(EMB) (16) Short message service for enterprises
3822 httpwwwmicrosoftcomwindowsphonede-dedefaultaspx23 httpwwwmicrosoftcomsilverlight
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
Agenda
bull Related Work
bull Idea
bull Motivation
bull Context
bull Challenges
bull Conclusion and Outlook
bull References
2
RELATED WORK
Anwendungen 2
bull Computer-Supported Cooperative Work (CSCW) Related Work
1
bull Focus CommunityMirrors2
MeetingMirrorTM
IdeaMirrorTM
Enterprise Mirror
41 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2schwarzerberichtpdf2 httpwwwcommunitymirrorsnet
Anwendungen 2
bull Computer-Supported Cooperative Work (CSCW) Related Work
1
bull Focus CommunityMirrors2
MeetingMirrorTM
IdeaMirrorTM
Enterprise Mirror
51 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2schwarzerberichtpdf2 httpwwwcommunitymirrorsnet CommunityMirror
Source httpwwwkooperationssystemedewp-contentuploadsott-2008-geneme-ideamirror-praesentationpdf
Awareness (1) ldquo[hellip] an understanding of the activities of others which provides a context for your own activity [hellip]rdquo
Anwendungen 2
bull Computer-Supported Cooperative Work (CSCW) Related Work
1
bull Focus CommunityMirrors2
MeetingMirrorTM
IdeaMirrorTM
Enterprise Mirror
61 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2schwarzerberichtpdf2 httpwwwcommunitymirrorsnet CommunityMirror
Source httpwwwkooperationssystemedewp-contentuploadsott-2008-geneme-ideamirror-praesentationpdf
Awareness (1) ldquo[hellip] an understanding of the activities of others which provides a context for your own activity [hellip]rdquo
MeetingMirrorSource httptwikiinformatikunibw-muenchendepubMainMeetingMirror
Anwendungen 2
bull Computer-Supported Cooperative Work (CSCW) Related Work
1
bull Focus CommunityMirrors2
MeetingMirrorTM
IdeaMirrorTM
Enterprise Mirror
71 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2schwarzerberichtpdf2 httpwwwcommunitymirrorsnet CommunityMirror
Source httpwwwkooperationssystemedewp-contentuploadsott-2008-geneme-ideamirror-praesentationpdf
Awareness (1) ldquo[hellip] an understanding of the activities of others which provides a context for your own activity [hellip]rdquo
MeetingMirrorSource httptwikiinformatikunibw-muenchendepubMainMeetingMirror
IdeaMirrorSource httpwwwkooperationssystemedewp-contentuploadsott-2008-
geneme-ideamirror-praesentationpdf
Projekt 2
bull HAW Mirror
Teamwork with Lorenz Barnkow3
Idea Developing a multitouch-based informationplatform for students
83 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-proj1barnkowpdf
Projekt 2
bull HAW Mirror
Teamwork with Lorenz Barnkow3
Idea Developing a multitouch-based informationplatform for students
93 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-proj1barnkowpdf
IDEA
Other interesting stuff
bull Gesture cognition (2)
bull Analysis of territoriality behaviours (3)
11
My building lot
bull Developing a multitouch-based SocialNetwork Service (SNS)
4
for enterprises bdquoEnterprise Mirrorldquo
Using the NET Framework 405
(WPF 406)
Based on Windows 7 operating system7
12
4 httpenwikipediaorgwikiSocial_network_service5 httpwwwmicrosoftcomnet6 httpenwikipediaorgwikiWindows_Presentation_Foundation7 httpwwwmicrosoftcomwindowswindows-7
Context Enterprises
138 httpwwwhansevisionde httpblogsmyfirstsharepointde
Information Sources
Homepage
BlogsIntranet
Freelancer
Employee
Customer
Company Information Awareness
Enterprise MirrorEg HanseVision GmbH8
MOTIVATION
Personal issues
bull Fields of interest such as
WPF and C9
programming
Multitouch-based applications
CommunityMirrors
bull () Combination of interaction programmingand design (XAML
10
in terms of WPF) in oneapplication
159 httpenwikipediaorgwikiC_Sharp_28programming_language29
10 httpdewikipediaorgwikiExtensible_Application_Markup_Language
Some other issues
bull Social network services has the potential to optimize the collaboration and thereby also the innovation of a company (4 S 9)
bull Richter and Koch quoting Cohen and Prusak(5 S 1)ldquohellip+ high potential of networking employees to increase
productivity and speed of innovation in companiesrdquo
bull Richter and Koch (5 S 1)ldquoSocial Networking Services (SNS) are the fastest
growing type of social software ndash both in the Internet and in company-wide Intranetsrdquo (hellip)
16
Example Facebook11
bull 2nd of the top 500 sites on alexacom12
(6)
1711 httpwwwfacebookcom12 httpwwwalexacom
Source httpwwwalexacomsiteinfofacebookcom
CONTEXT
Computer-Supported CooperativeWork (CSCW)
19
CommunityMirrors
Social Network Services (SNS)
Human Computer Interaction (HCI)
Master Thesis
Social Network Services (SNS) hellip
bull hellip are applications or web services which(7 S 2 5 S 3)
Visualize personal information
Connect people
Provide an expert search
Increase network or context awareness
Assist in the exchange of information
20
Models
bull Open Social Network Services
Internet-based such as Twitter13
Facebook14
studiVZ
15 etc
bull Closed Social Network Services
Intranet-based (limited to a special audience)
Distinctive feature Integration and combination ofcompany services (7 S 8)
2113 httptwittercom14 httpwwwfacebookcom15 httpwwwstudivznet
Human Computer Interaction (HCI)
Human Computer Interaction (HCI)
22
bull Ayob et al (8 S 427)
ldquoHuman Computer Interaction (HCI) is concern with investigating the relationship between people and computer systems and applicationsldquo
Device
Human
User Interface (UI)
CHALLENGES
Design vs Technique
24
Usability amp Design
PrinciplesFunctionality
User Interface (UI)
25Source http[]Multi-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
User Interface (UI)
26
bull Domagoj Pavlešid (9)
ldquo[hellip] the most interesting part [hellip] was in Microsoft Surface Collage [hellip] I told here to zoom the photo and she instinctively took two fingers and did the pinch moverdquo
An Image of an image (10)
27
Functions
Application User Interface User
Image Image
Functions
goodUI = (applicationequals(image)) True False
Design Principles
28
bull After Shneiderman (11 S 36) strive for consistency
enable frequent user to use shortcuts
offer information feedback
design dialog to yield closure
offer simple error handling
permit easy reversal of actions
support internal locus of control and
reduce short-term memory load
Design Principles
29
ldquoDesign is not just what it looks like and feels like Design is how it worksrdquo Steve Jobs Apple Inc16 (12)
16 httpwwwapplecom
Usability
30
bull Lodhi quoting Nielsen (13 S 259)
ldquoUsability is a quality attribute that assesses how easy user interfaces are to use [hellip] also refers to methods for improving ease-of-use during the design processrdquo
bull Nielsenlsquos five quality components of usability(13 S 259)
Learnability Efficiency Memorability Errors Satisfaction
Usability Testing
bull Lodhi says (13 S 256)
ldquoIt is important to perform Usability Assessment hellip+ So the cost of maintenance and training of software can be reduced and will definitely increase the Usability of the productldquo
bull Some popular methods (13 S 257)
Surveys and Questionnaires
Observations
31
Peripheral Awareness
32
Enterprise Mirror Mobile Computer
Data
Aggregation
VisualisationCadiz et al (14 S 3)rdquo[hellip] works by filling usersrsquo peripheral attention with information such that it envelops them without distracting them [hellip] the goal is to present the information such that it works its way into usersrsquo minds without intentional interruptionsrdquo
hellip
Data integration Using standards
bull Really Simple Syndication (RSS)19
Getting information from blogs projects etc
bull Lightweight Directory Access Protocol(LDAP)20
Access to dictionary services like the Microsoft Active Directory
21
Eg bdquoWhat is the email address from Mr Xldquo orbdquoOf which group or team is Mr X a memberldquo
3319 httpdewikipediaorgwikiRSS20 httpdewikipediaorgwikiLightweight_Directory_Access_Protocol21 httpenwikipediaorgwikiActive_Directory
Roles
34
Layer 1 All users
People orexpert search
(Matchmaking(15 S 2))
View companyinformation
(Blogs Projects
Teams etc)
Layer 2 Employees
Favorites amp Notes
- Blog articles
- Help resources
- Customer contactinformation
Mini applications
- Mood (+ optinal shortmessage)
- Themes
My projects
- Overview
- Team members
- Todo lists
Notifications
- Meetings
- Calls
- Appointments
bull Prefered method
Radio-frequency identification (RFID)17
ISO 1444318
(1356 MHz)
Authentication model
3517 httpenwikipediaorgwikiRadio-frequency_identification
RFID transponder RFID station
eg MIFARE19
architecture
18 httpdewikipediaorgwikiISOIEC_1444319 httpdewikipediaorgwikiMifare
CONCLUSION AND OUTLOOK
Conclusion
bull So what I am going to do
Developing a multitouch-based social networkservice (SNS) in terms of an Enterprise Mirror
bull The original idea is based on learnings fromAnwendungen 2 und Projekt 2
bull I have to consider different issues likeusability data integration design principles etc
37
Outlook
bull First steps Multitouch-based User Interface
Part of the role system (especially Layer 1 seePage 26)
bull Windows Phone 722 development Support for Microsoft Silverlight
23applications
bull Integration of Enterprise Microblogging(EMB) (16) Short message service for enterprises
3822 httpwwwmicrosoftcomwindowsphonede-dedefaultaspx23 httpwwwmicrosoftcomsilverlight
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
RELATED WORK
Anwendungen 2
bull Computer-Supported Cooperative Work (CSCW) Related Work
1
bull Focus CommunityMirrors2
MeetingMirrorTM
IdeaMirrorTM
Enterprise Mirror
41 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2schwarzerberichtpdf2 httpwwwcommunitymirrorsnet
Anwendungen 2
bull Computer-Supported Cooperative Work (CSCW) Related Work
1
bull Focus CommunityMirrors2
MeetingMirrorTM
IdeaMirrorTM
Enterprise Mirror
51 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2schwarzerberichtpdf2 httpwwwcommunitymirrorsnet CommunityMirror
Source httpwwwkooperationssystemedewp-contentuploadsott-2008-geneme-ideamirror-praesentationpdf
Awareness (1) ldquo[hellip] an understanding of the activities of others which provides a context for your own activity [hellip]rdquo
Anwendungen 2
bull Computer-Supported Cooperative Work (CSCW) Related Work
1
bull Focus CommunityMirrors2
MeetingMirrorTM
IdeaMirrorTM
Enterprise Mirror
61 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2schwarzerberichtpdf2 httpwwwcommunitymirrorsnet CommunityMirror
Source httpwwwkooperationssystemedewp-contentuploadsott-2008-geneme-ideamirror-praesentationpdf
Awareness (1) ldquo[hellip] an understanding of the activities of others which provides a context for your own activity [hellip]rdquo
MeetingMirrorSource httptwikiinformatikunibw-muenchendepubMainMeetingMirror
Anwendungen 2
bull Computer-Supported Cooperative Work (CSCW) Related Work
1
bull Focus CommunityMirrors2
MeetingMirrorTM
IdeaMirrorTM
Enterprise Mirror
71 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2schwarzerberichtpdf2 httpwwwcommunitymirrorsnet CommunityMirror
Source httpwwwkooperationssystemedewp-contentuploadsott-2008-geneme-ideamirror-praesentationpdf
Awareness (1) ldquo[hellip] an understanding of the activities of others which provides a context for your own activity [hellip]rdquo
MeetingMirrorSource httptwikiinformatikunibw-muenchendepubMainMeetingMirror
IdeaMirrorSource httpwwwkooperationssystemedewp-contentuploadsott-2008-
geneme-ideamirror-praesentationpdf
Projekt 2
bull HAW Mirror
Teamwork with Lorenz Barnkow3
Idea Developing a multitouch-based informationplatform for students
83 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-proj1barnkowpdf
Projekt 2
bull HAW Mirror
Teamwork with Lorenz Barnkow3
Idea Developing a multitouch-based informationplatform for students
93 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-proj1barnkowpdf
IDEA
Other interesting stuff
bull Gesture cognition (2)
bull Analysis of territoriality behaviours (3)
11
My building lot
bull Developing a multitouch-based SocialNetwork Service (SNS)
4
for enterprises bdquoEnterprise Mirrorldquo
Using the NET Framework 405
(WPF 406)
Based on Windows 7 operating system7
12
4 httpenwikipediaorgwikiSocial_network_service5 httpwwwmicrosoftcomnet6 httpenwikipediaorgwikiWindows_Presentation_Foundation7 httpwwwmicrosoftcomwindowswindows-7
Context Enterprises
138 httpwwwhansevisionde httpblogsmyfirstsharepointde
Information Sources
Homepage
BlogsIntranet
Freelancer
Employee
Customer
Company Information Awareness
Enterprise MirrorEg HanseVision GmbH8
MOTIVATION
Personal issues
bull Fields of interest such as
WPF and C9
programming
Multitouch-based applications
CommunityMirrors
bull () Combination of interaction programmingand design (XAML
10
in terms of WPF) in oneapplication
159 httpenwikipediaorgwikiC_Sharp_28programming_language29
10 httpdewikipediaorgwikiExtensible_Application_Markup_Language
Some other issues
bull Social network services has the potential to optimize the collaboration and thereby also the innovation of a company (4 S 9)
bull Richter and Koch quoting Cohen and Prusak(5 S 1)ldquohellip+ high potential of networking employees to increase
productivity and speed of innovation in companiesrdquo
bull Richter and Koch (5 S 1)ldquoSocial Networking Services (SNS) are the fastest
growing type of social software ndash both in the Internet and in company-wide Intranetsrdquo (hellip)
16
Example Facebook11
bull 2nd of the top 500 sites on alexacom12
(6)
1711 httpwwwfacebookcom12 httpwwwalexacom
Source httpwwwalexacomsiteinfofacebookcom
CONTEXT
Computer-Supported CooperativeWork (CSCW)
19
CommunityMirrors
Social Network Services (SNS)
Human Computer Interaction (HCI)
Master Thesis
Social Network Services (SNS) hellip
bull hellip are applications or web services which(7 S 2 5 S 3)
Visualize personal information
Connect people
Provide an expert search
Increase network or context awareness
Assist in the exchange of information
20
Models
bull Open Social Network Services
Internet-based such as Twitter13
Facebook14
studiVZ
15 etc
bull Closed Social Network Services
Intranet-based (limited to a special audience)
Distinctive feature Integration and combination ofcompany services (7 S 8)
2113 httptwittercom14 httpwwwfacebookcom15 httpwwwstudivznet
Human Computer Interaction (HCI)
Human Computer Interaction (HCI)
22
bull Ayob et al (8 S 427)
ldquoHuman Computer Interaction (HCI) is concern with investigating the relationship between people and computer systems and applicationsldquo
Device
Human
User Interface (UI)
CHALLENGES
Design vs Technique
24
Usability amp Design
PrinciplesFunctionality
User Interface (UI)
25Source http[]Multi-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
User Interface (UI)
26
bull Domagoj Pavlešid (9)
ldquo[hellip] the most interesting part [hellip] was in Microsoft Surface Collage [hellip] I told here to zoom the photo and she instinctively took two fingers and did the pinch moverdquo
An Image of an image (10)
27
Functions
Application User Interface User
Image Image
Functions
goodUI = (applicationequals(image)) True False
Design Principles
28
bull After Shneiderman (11 S 36) strive for consistency
enable frequent user to use shortcuts
offer information feedback
design dialog to yield closure
offer simple error handling
permit easy reversal of actions
support internal locus of control and
reduce short-term memory load
Design Principles
29
ldquoDesign is not just what it looks like and feels like Design is how it worksrdquo Steve Jobs Apple Inc16 (12)
16 httpwwwapplecom
Usability
30
bull Lodhi quoting Nielsen (13 S 259)
ldquoUsability is a quality attribute that assesses how easy user interfaces are to use [hellip] also refers to methods for improving ease-of-use during the design processrdquo
bull Nielsenlsquos five quality components of usability(13 S 259)
Learnability Efficiency Memorability Errors Satisfaction
Usability Testing
bull Lodhi says (13 S 256)
ldquoIt is important to perform Usability Assessment hellip+ So the cost of maintenance and training of software can be reduced and will definitely increase the Usability of the productldquo
bull Some popular methods (13 S 257)
Surveys and Questionnaires
Observations
31
Peripheral Awareness
32
Enterprise Mirror Mobile Computer
Data
Aggregation
VisualisationCadiz et al (14 S 3)rdquo[hellip] works by filling usersrsquo peripheral attention with information such that it envelops them without distracting them [hellip] the goal is to present the information such that it works its way into usersrsquo minds without intentional interruptionsrdquo
hellip
Data integration Using standards
bull Really Simple Syndication (RSS)19
Getting information from blogs projects etc
bull Lightweight Directory Access Protocol(LDAP)20
Access to dictionary services like the Microsoft Active Directory
21
Eg bdquoWhat is the email address from Mr Xldquo orbdquoOf which group or team is Mr X a memberldquo
3319 httpdewikipediaorgwikiRSS20 httpdewikipediaorgwikiLightweight_Directory_Access_Protocol21 httpenwikipediaorgwikiActive_Directory
Roles
34
Layer 1 All users
People orexpert search
(Matchmaking(15 S 2))
View companyinformation
(Blogs Projects
Teams etc)
Layer 2 Employees
Favorites amp Notes
- Blog articles
- Help resources
- Customer contactinformation
Mini applications
- Mood (+ optinal shortmessage)
- Themes
My projects
- Overview
- Team members
- Todo lists
Notifications
- Meetings
- Calls
- Appointments
bull Prefered method
Radio-frequency identification (RFID)17
ISO 1444318
(1356 MHz)
Authentication model
3517 httpenwikipediaorgwikiRadio-frequency_identification
RFID transponder RFID station
eg MIFARE19
architecture
18 httpdewikipediaorgwikiISOIEC_1444319 httpdewikipediaorgwikiMifare
CONCLUSION AND OUTLOOK
Conclusion
bull So what I am going to do
Developing a multitouch-based social networkservice (SNS) in terms of an Enterprise Mirror
bull The original idea is based on learnings fromAnwendungen 2 und Projekt 2
bull I have to consider different issues likeusability data integration design principles etc
37
Outlook
bull First steps Multitouch-based User Interface
Part of the role system (especially Layer 1 seePage 26)
bull Windows Phone 722 development Support for Microsoft Silverlight
23applications
bull Integration of Enterprise Microblogging(EMB) (16) Short message service for enterprises
3822 httpwwwmicrosoftcomwindowsphonede-dedefaultaspx23 httpwwwmicrosoftcomsilverlight
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
Anwendungen 2
bull Computer-Supported Cooperative Work (CSCW) Related Work
1
bull Focus CommunityMirrors2
MeetingMirrorTM
IdeaMirrorTM
Enterprise Mirror
41 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2schwarzerberichtpdf2 httpwwwcommunitymirrorsnet
Anwendungen 2
bull Computer-Supported Cooperative Work (CSCW) Related Work
1
bull Focus CommunityMirrors2
MeetingMirrorTM
IdeaMirrorTM
Enterprise Mirror
51 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2schwarzerberichtpdf2 httpwwwcommunitymirrorsnet CommunityMirror
Source httpwwwkooperationssystemedewp-contentuploadsott-2008-geneme-ideamirror-praesentationpdf
Awareness (1) ldquo[hellip] an understanding of the activities of others which provides a context for your own activity [hellip]rdquo
Anwendungen 2
bull Computer-Supported Cooperative Work (CSCW) Related Work
1
bull Focus CommunityMirrors2
MeetingMirrorTM
IdeaMirrorTM
Enterprise Mirror
61 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2schwarzerberichtpdf2 httpwwwcommunitymirrorsnet CommunityMirror
Source httpwwwkooperationssystemedewp-contentuploadsott-2008-geneme-ideamirror-praesentationpdf
Awareness (1) ldquo[hellip] an understanding of the activities of others which provides a context for your own activity [hellip]rdquo
MeetingMirrorSource httptwikiinformatikunibw-muenchendepubMainMeetingMirror
Anwendungen 2
bull Computer-Supported Cooperative Work (CSCW) Related Work
1
bull Focus CommunityMirrors2
MeetingMirrorTM
IdeaMirrorTM
Enterprise Mirror
71 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2schwarzerberichtpdf2 httpwwwcommunitymirrorsnet CommunityMirror
Source httpwwwkooperationssystemedewp-contentuploadsott-2008-geneme-ideamirror-praesentationpdf
Awareness (1) ldquo[hellip] an understanding of the activities of others which provides a context for your own activity [hellip]rdquo
MeetingMirrorSource httptwikiinformatikunibw-muenchendepubMainMeetingMirror
IdeaMirrorSource httpwwwkooperationssystemedewp-contentuploadsott-2008-
geneme-ideamirror-praesentationpdf
Projekt 2
bull HAW Mirror
Teamwork with Lorenz Barnkow3
Idea Developing a multitouch-based informationplatform for students
83 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-proj1barnkowpdf
Projekt 2
bull HAW Mirror
Teamwork with Lorenz Barnkow3
Idea Developing a multitouch-based informationplatform for students
93 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-proj1barnkowpdf
IDEA
Other interesting stuff
bull Gesture cognition (2)
bull Analysis of territoriality behaviours (3)
11
My building lot
bull Developing a multitouch-based SocialNetwork Service (SNS)
4
for enterprises bdquoEnterprise Mirrorldquo
Using the NET Framework 405
(WPF 406)
Based on Windows 7 operating system7
12
4 httpenwikipediaorgwikiSocial_network_service5 httpwwwmicrosoftcomnet6 httpenwikipediaorgwikiWindows_Presentation_Foundation7 httpwwwmicrosoftcomwindowswindows-7
Context Enterprises
138 httpwwwhansevisionde httpblogsmyfirstsharepointde
Information Sources
Homepage
BlogsIntranet
Freelancer
Employee
Customer
Company Information Awareness
Enterprise MirrorEg HanseVision GmbH8
MOTIVATION
Personal issues
bull Fields of interest such as
WPF and C9
programming
Multitouch-based applications
CommunityMirrors
bull () Combination of interaction programmingand design (XAML
10
in terms of WPF) in oneapplication
159 httpenwikipediaorgwikiC_Sharp_28programming_language29
10 httpdewikipediaorgwikiExtensible_Application_Markup_Language
Some other issues
bull Social network services has the potential to optimize the collaboration and thereby also the innovation of a company (4 S 9)
bull Richter and Koch quoting Cohen and Prusak(5 S 1)ldquohellip+ high potential of networking employees to increase
productivity and speed of innovation in companiesrdquo
bull Richter and Koch (5 S 1)ldquoSocial Networking Services (SNS) are the fastest
growing type of social software ndash both in the Internet and in company-wide Intranetsrdquo (hellip)
16
Example Facebook11
bull 2nd of the top 500 sites on alexacom12
(6)
1711 httpwwwfacebookcom12 httpwwwalexacom
Source httpwwwalexacomsiteinfofacebookcom
CONTEXT
Computer-Supported CooperativeWork (CSCW)
19
CommunityMirrors
Social Network Services (SNS)
Human Computer Interaction (HCI)
Master Thesis
Social Network Services (SNS) hellip
bull hellip are applications or web services which(7 S 2 5 S 3)
Visualize personal information
Connect people
Provide an expert search
Increase network or context awareness
Assist in the exchange of information
20
Models
bull Open Social Network Services
Internet-based such as Twitter13
Facebook14
studiVZ
15 etc
bull Closed Social Network Services
Intranet-based (limited to a special audience)
Distinctive feature Integration and combination ofcompany services (7 S 8)
2113 httptwittercom14 httpwwwfacebookcom15 httpwwwstudivznet
Human Computer Interaction (HCI)
Human Computer Interaction (HCI)
22
bull Ayob et al (8 S 427)
ldquoHuman Computer Interaction (HCI) is concern with investigating the relationship between people and computer systems and applicationsldquo
Device
Human
User Interface (UI)
CHALLENGES
Design vs Technique
24
Usability amp Design
PrinciplesFunctionality
User Interface (UI)
25Source http[]Multi-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
User Interface (UI)
26
bull Domagoj Pavlešid (9)
ldquo[hellip] the most interesting part [hellip] was in Microsoft Surface Collage [hellip] I told here to zoom the photo and she instinctively took two fingers and did the pinch moverdquo
An Image of an image (10)
27
Functions
Application User Interface User
Image Image
Functions
goodUI = (applicationequals(image)) True False
Design Principles
28
bull After Shneiderman (11 S 36) strive for consistency
enable frequent user to use shortcuts
offer information feedback
design dialog to yield closure
offer simple error handling
permit easy reversal of actions
support internal locus of control and
reduce short-term memory load
Design Principles
29
ldquoDesign is not just what it looks like and feels like Design is how it worksrdquo Steve Jobs Apple Inc16 (12)
16 httpwwwapplecom
Usability
30
bull Lodhi quoting Nielsen (13 S 259)
ldquoUsability is a quality attribute that assesses how easy user interfaces are to use [hellip] also refers to methods for improving ease-of-use during the design processrdquo
bull Nielsenlsquos five quality components of usability(13 S 259)
Learnability Efficiency Memorability Errors Satisfaction
Usability Testing
bull Lodhi says (13 S 256)
ldquoIt is important to perform Usability Assessment hellip+ So the cost of maintenance and training of software can be reduced and will definitely increase the Usability of the productldquo
bull Some popular methods (13 S 257)
Surveys and Questionnaires
Observations
31
Peripheral Awareness
32
Enterprise Mirror Mobile Computer
Data
Aggregation
VisualisationCadiz et al (14 S 3)rdquo[hellip] works by filling usersrsquo peripheral attention with information such that it envelops them without distracting them [hellip] the goal is to present the information such that it works its way into usersrsquo minds without intentional interruptionsrdquo
hellip
Data integration Using standards
bull Really Simple Syndication (RSS)19
Getting information from blogs projects etc
bull Lightweight Directory Access Protocol(LDAP)20
Access to dictionary services like the Microsoft Active Directory
21
Eg bdquoWhat is the email address from Mr Xldquo orbdquoOf which group or team is Mr X a memberldquo
3319 httpdewikipediaorgwikiRSS20 httpdewikipediaorgwikiLightweight_Directory_Access_Protocol21 httpenwikipediaorgwikiActive_Directory
Roles
34
Layer 1 All users
People orexpert search
(Matchmaking(15 S 2))
View companyinformation
(Blogs Projects
Teams etc)
Layer 2 Employees
Favorites amp Notes
- Blog articles
- Help resources
- Customer contactinformation
Mini applications
- Mood (+ optinal shortmessage)
- Themes
My projects
- Overview
- Team members
- Todo lists
Notifications
- Meetings
- Calls
- Appointments
bull Prefered method
Radio-frequency identification (RFID)17
ISO 1444318
(1356 MHz)
Authentication model
3517 httpenwikipediaorgwikiRadio-frequency_identification
RFID transponder RFID station
eg MIFARE19
architecture
18 httpdewikipediaorgwikiISOIEC_1444319 httpdewikipediaorgwikiMifare
CONCLUSION AND OUTLOOK
Conclusion
bull So what I am going to do
Developing a multitouch-based social networkservice (SNS) in terms of an Enterprise Mirror
bull The original idea is based on learnings fromAnwendungen 2 und Projekt 2
bull I have to consider different issues likeusability data integration design principles etc
37
Outlook
bull First steps Multitouch-based User Interface
Part of the role system (especially Layer 1 seePage 26)
bull Windows Phone 722 development Support for Microsoft Silverlight
23applications
bull Integration of Enterprise Microblogging(EMB) (16) Short message service for enterprises
3822 httpwwwmicrosoftcomwindowsphonede-dedefaultaspx23 httpwwwmicrosoftcomsilverlight
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
Anwendungen 2
bull Computer-Supported Cooperative Work (CSCW) Related Work
1
bull Focus CommunityMirrors2
MeetingMirrorTM
IdeaMirrorTM
Enterprise Mirror
51 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2schwarzerberichtpdf2 httpwwwcommunitymirrorsnet CommunityMirror
Source httpwwwkooperationssystemedewp-contentuploadsott-2008-geneme-ideamirror-praesentationpdf
Awareness (1) ldquo[hellip] an understanding of the activities of others which provides a context for your own activity [hellip]rdquo
Anwendungen 2
bull Computer-Supported Cooperative Work (CSCW) Related Work
1
bull Focus CommunityMirrors2
MeetingMirrorTM
IdeaMirrorTM
Enterprise Mirror
61 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2schwarzerberichtpdf2 httpwwwcommunitymirrorsnet CommunityMirror
Source httpwwwkooperationssystemedewp-contentuploadsott-2008-geneme-ideamirror-praesentationpdf
Awareness (1) ldquo[hellip] an understanding of the activities of others which provides a context for your own activity [hellip]rdquo
MeetingMirrorSource httptwikiinformatikunibw-muenchendepubMainMeetingMirror
Anwendungen 2
bull Computer-Supported Cooperative Work (CSCW) Related Work
1
bull Focus CommunityMirrors2
MeetingMirrorTM
IdeaMirrorTM
Enterprise Mirror
71 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2schwarzerberichtpdf2 httpwwwcommunitymirrorsnet CommunityMirror
Source httpwwwkooperationssystemedewp-contentuploadsott-2008-geneme-ideamirror-praesentationpdf
Awareness (1) ldquo[hellip] an understanding of the activities of others which provides a context for your own activity [hellip]rdquo
MeetingMirrorSource httptwikiinformatikunibw-muenchendepubMainMeetingMirror
IdeaMirrorSource httpwwwkooperationssystemedewp-contentuploadsott-2008-
geneme-ideamirror-praesentationpdf
Projekt 2
bull HAW Mirror
Teamwork with Lorenz Barnkow3
Idea Developing a multitouch-based informationplatform for students
83 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-proj1barnkowpdf
Projekt 2
bull HAW Mirror
Teamwork with Lorenz Barnkow3
Idea Developing a multitouch-based informationplatform for students
93 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-proj1barnkowpdf
IDEA
Other interesting stuff
bull Gesture cognition (2)
bull Analysis of territoriality behaviours (3)
11
My building lot
bull Developing a multitouch-based SocialNetwork Service (SNS)
4
for enterprises bdquoEnterprise Mirrorldquo
Using the NET Framework 405
(WPF 406)
Based on Windows 7 operating system7
12
4 httpenwikipediaorgwikiSocial_network_service5 httpwwwmicrosoftcomnet6 httpenwikipediaorgwikiWindows_Presentation_Foundation7 httpwwwmicrosoftcomwindowswindows-7
Context Enterprises
138 httpwwwhansevisionde httpblogsmyfirstsharepointde
Information Sources
Homepage
BlogsIntranet
Freelancer
Employee
Customer
Company Information Awareness
Enterprise MirrorEg HanseVision GmbH8
MOTIVATION
Personal issues
bull Fields of interest such as
WPF and C9
programming
Multitouch-based applications
CommunityMirrors
bull () Combination of interaction programmingand design (XAML
10
in terms of WPF) in oneapplication
159 httpenwikipediaorgwikiC_Sharp_28programming_language29
10 httpdewikipediaorgwikiExtensible_Application_Markup_Language
Some other issues
bull Social network services has the potential to optimize the collaboration and thereby also the innovation of a company (4 S 9)
bull Richter and Koch quoting Cohen and Prusak(5 S 1)ldquohellip+ high potential of networking employees to increase
productivity and speed of innovation in companiesrdquo
bull Richter and Koch (5 S 1)ldquoSocial Networking Services (SNS) are the fastest
growing type of social software ndash both in the Internet and in company-wide Intranetsrdquo (hellip)
16
Example Facebook11
bull 2nd of the top 500 sites on alexacom12
(6)
1711 httpwwwfacebookcom12 httpwwwalexacom
Source httpwwwalexacomsiteinfofacebookcom
CONTEXT
Computer-Supported CooperativeWork (CSCW)
19
CommunityMirrors
Social Network Services (SNS)
Human Computer Interaction (HCI)
Master Thesis
Social Network Services (SNS) hellip
bull hellip are applications or web services which(7 S 2 5 S 3)
Visualize personal information
Connect people
Provide an expert search
Increase network or context awareness
Assist in the exchange of information
20
Models
bull Open Social Network Services
Internet-based such as Twitter13
Facebook14
studiVZ
15 etc
bull Closed Social Network Services
Intranet-based (limited to a special audience)
Distinctive feature Integration and combination ofcompany services (7 S 8)
2113 httptwittercom14 httpwwwfacebookcom15 httpwwwstudivznet
Human Computer Interaction (HCI)
Human Computer Interaction (HCI)
22
bull Ayob et al (8 S 427)
ldquoHuman Computer Interaction (HCI) is concern with investigating the relationship between people and computer systems and applicationsldquo
Device
Human
User Interface (UI)
CHALLENGES
Design vs Technique
24
Usability amp Design
PrinciplesFunctionality
User Interface (UI)
25Source http[]Multi-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
User Interface (UI)
26
bull Domagoj Pavlešid (9)
ldquo[hellip] the most interesting part [hellip] was in Microsoft Surface Collage [hellip] I told here to zoom the photo and she instinctively took two fingers and did the pinch moverdquo
An Image of an image (10)
27
Functions
Application User Interface User
Image Image
Functions
goodUI = (applicationequals(image)) True False
Design Principles
28
bull After Shneiderman (11 S 36) strive for consistency
enable frequent user to use shortcuts
offer information feedback
design dialog to yield closure
offer simple error handling
permit easy reversal of actions
support internal locus of control and
reduce short-term memory load
Design Principles
29
ldquoDesign is not just what it looks like and feels like Design is how it worksrdquo Steve Jobs Apple Inc16 (12)
16 httpwwwapplecom
Usability
30
bull Lodhi quoting Nielsen (13 S 259)
ldquoUsability is a quality attribute that assesses how easy user interfaces are to use [hellip] also refers to methods for improving ease-of-use during the design processrdquo
bull Nielsenlsquos five quality components of usability(13 S 259)
Learnability Efficiency Memorability Errors Satisfaction
Usability Testing
bull Lodhi says (13 S 256)
ldquoIt is important to perform Usability Assessment hellip+ So the cost of maintenance and training of software can be reduced and will definitely increase the Usability of the productldquo
bull Some popular methods (13 S 257)
Surveys and Questionnaires
Observations
31
Peripheral Awareness
32
Enterprise Mirror Mobile Computer
Data
Aggregation
VisualisationCadiz et al (14 S 3)rdquo[hellip] works by filling usersrsquo peripheral attention with information such that it envelops them without distracting them [hellip] the goal is to present the information such that it works its way into usersrsquo minds without intentional interruptionsrdquo
hellip
Data integration Using standards
bull Really Simple Syndication (RSS)19
Getting information from blogs projects etc
bull Lightweight Directory Access Protocol(LDAP)20
Access to dictionary services like the Microsoft Active Directory
21
Eg bdquoWhat is the email address from Mr Xldquo orbdquoOf which group or team is Mr X a memberldquo
3319 httpdewikipediaorgwikiRSS20 httpdewikipediaorgwikiLightweight_Directory_Access_Protocol21 httpenwikipediaorgwikiActive_Directory
Roles
34
Layer 1 All users
People orexpert search
(Matchmaking(15 S 2))
View companyinformation
(Blogs Projects
Teams etc)
Layer 2 Employees
Favorites amp Notes
- Blog articles
- Help resources
- Customer contactinformation
Mini applications
- Mood (+ optinal shortmessage)
- Themes
My projects
- Overview
- Team members
- Todo lists
Notifications
- Meetings
- Calls
- Appointments
bull Prefered method
Radio-frequency identification (RFID)17
ISO 1444318
(1356 MHz)
Authentication model
3517 httpenwikipediaorgwikiRadio-frequency_identification
RFID transponder RFID station
eg MIFARE19
architecture
18 httpdewikipediaorgwikiISOIEC_1444319 httpdewikipediaorgwikiMifare
CONCLUSION AND OUTLOOK
Conclusion
bull So what I am going to do
Developing a multitouch-based social networkservice (SNS) in terms of an Enterprise Mirror
bull The original idea is based on learnings fromAnwendungen 2 und Projekt 2
bull I have to consider different issues likeusability data integration design principles etc
37
Outlook
bull First steps Multitouch-based User Interface
Part of the role system (especially Layer 1 seePage 26)
bull Windows Phone 722 development Support for Microsoft Silverlight
23applications
bull Integration of Enterprise Microblogging(EMB) (16) Short message service for enterprises
3822 httpwwwmicrosoftcomwindowsphonede-dedefaultaspx23 httpwwwmicrosoftcomsilverlight
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
Anwendungen 2
bull Computer-Supported Cooperative Work (CSCW) Related Work
1
bull Focus CommunityMirrors2
MeetingMirrorTM
IdeaMirrorTM
Enterprise Mirror
61 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2schwarzerberichtpdf2 httpwwwcommunitymirrorsnet CommunityMirror
Source httpwwwkooperationssystemedewp-contentuploadsott-2008-geneme-ideamirror-praesentationpdf
Awareness (1) ldquo[hellip] an understanding of the activities of others which provides a context for your own activity [hellip]rdquo
MeetingMirrorSource httptwikiinformatikunibw-muenchendepubMainMeetingMirror
Anwendungen 2
bull Computer-Supported Cooperative Work (CSCW) Related Work
1
bull Focus CommunityMirrors2
MeetingMirrorTM
IdeaMirrorTM
Enterprise Mirror
71 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2schwarzerberichtpdf2 httpwwwcommunitymirrorsnet CommunityMirror
Source httpwwwkooperationssystemedewp-contentuploadsott-2008-geneme-ideamirror-praesentationpdf
Awareness (1) ldquo[hellip] an understanding of the activities of others which provides a context for your own activity [hellip]rdquo
MeetingMirrorSource httptwikiinformatikunibw-muenchendepubMainMeetingMirror
IdeaMirrorSource httpwwwkooperationssystemedewp-contentuploadsott-2008-
geneme-ideamirror-praesentationpdf
Projekt 2
bull HAW Mirror
Teamwork with Lorenz Barnkow3
Idea Developing a multitouch-based informationplatform for students
83 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-proj1barnkowpdf
Projekt 2
bull HAW Mirror
Teamwork with Lorenz Barnkow3
Idea Developing a multitouch-based informationplatform for students
93 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-proj1barnkowpdf
IDEA
Other interesting stuff
bull Gesture cognition (2)
bull Analysis of territoriality behaviours (3)
11
My building lot
bull Developing a multitouch-based SocialNetwork Service (SNS)
4
for enterprises bdquoEnterprise Mirrorldquo
Using the NET Framework 405
(WPF 406)
Based on Windows 7 operating system7
12
4 httpenwikipediaorgwikiSocial_network_service5 httpwwwmicrosoftcomnet6 httpenwikipediaorgwikiWindows_Presentation_Foundation7 httpwwwmicrosoftcomwindowswindows-7
Context Enterprises
138 httpwwwhansevisionde httpblogsmyfirstsharepointde
Information Sources
Homepage
BlogsIntranet
Freelancer
Employee
Customer
Company Information Awareness
Enterprise MirrorEg HanseVision GmbH8
MOTIVATION
Personal issues
bull Fields of interest such as
WPF and C9
programming
Multitouch-based applications
CommunityMirrors
bull () Combination of interaction programmingand design (XAML
10
in terms of WPF) in oneapplication
159 httpenwikipediaorgwikiC_Sharp_28programming_language29
10 httpdewikipediaorgwikiExtensible_Application_Markup_Language
Some other issues
bull Social network services has the potential to optimize the collaboration and thereby also the innovation of a company (4 S 9)
bull Richter and Koch quoting Cohen and Prusak(5 S 1)ldquohellip+ high potential of networking employees to increase
productivity and speed of innovation in companiesrdquo
bull Richter and Koch (5 S 1)ldquoSocial Networking Services (SNS) are the fastest
growing type of social software ndash both in the Internet and in company-wide Intranetsrdquo (hellip)
16
Example Facebook11
bull 2nd of the top 500 sites on alexacom12
(6)
1711 httpwwwfacebookcom12 httpwwwalexacom
Source httpwwwalexacomsiteinfofacebookcom
CONTEXT
Computer-Supported CooperativeWork (CSCW)
19
CommunityMirrors
Social Network Services (SNS)
Human Computer Interaction (HCI)
Master Thesis
Social Network Services (SNS) hellip
bull hellip are applications or web services which(7 S 2 5 S 3)
Visualize personal information
Connect people
Provide an expert search
Increase network or context awareness
Assist in the exchange of information
20
Models
bull Open Social Network Services
Internet-based such as Twitter13
Facebook14
studiVZ
15 etc
bull Closed Social Network Services
Intranet-based (limited to a special audience)
Distinctive feature Integration and combination ofcompany services (7 S 8)
2113 httptwittercom14 httpwwwfacebookcom15 httpwwwstudivznet
Human Computer Interaction (HCI)
Human Computer Interaction (HCI)
22
bull Ayob et al (8 S 427)
ldquoHuman Computer Interaction (HCI) is concern with investigating the relationship between people and computer systems and applicationsldquo
Device
Human
User Interface (UI)
CHALLENGES
Design vs Technique
24
Usability amp Design
PrinciplesFunctionality
User Interface (UI)
25Source http[]Multi-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
User Interface (UI)
26
bull Domagoj Pavlešid (9)
ldquo[hellip] the most interesting part [hellip] was in Microsoft Surface Collage [hellip] I told here to zoom the photo and she instinctively took two fingers and did the pinch moverdquo
An Image of an image (10)
27
Functions
Application User Interface User
Image Image
Functions
goodUI = (applicationequals(image)) True False
Design Principles
28
bull After Shneiderman (11 S 36) strive for consistency
enable frequent user to use shortcuts
offer information feedback
design dialog to yield closure
offer simple error handling
permit easy reversal of actions
support internal locus of control and
reduce short-term memory load
Design Principles
29
ldquoDesign is not just what it looks like and feels like Design is how it worksrdquo Steve Jobs Apple Inc16 (12)
16 httpwwwapplecom
Usability
30
bull Lodhi quoting Nielsen (13 S 259)
ldquoUsability is a quality attribute that assesses how easy user interfaces are to use [hellip] also refers to methods for improving ease-of-use during the design processrdquo
bull Nielsenlsquos five quality components of usability(13 S 259)
Learnability Efficiency Memorability Errors Satisfaction
Usability Testing
bull Lodhi says (13 S 256)
ldquoIt is important to perform Usability Assessment hellip+ So the cost of maintenance and training of software can be reduced and will definitely increase the Usability of the productldquo
bull Some popular methods (13 S 257)
Surveys and Questionnaires
Observations
31
Peripheral Awareness
32
Enterprise Mirror Mobile Computer
Data
Aggregation
VisualisationCadiz et al (14 S 3)rdquo[hellip] works by filling usersrsquo peripheral attention with information such that it envelops them without distracting them [hellip] the goal is to present the information such that it works its way into usersrsquo minds without intentional interruptionsrdquo
hellip
Data integration Using standards
bull Really Simple Syndication (RSS)19
Getting information from blogs projects etc
bull Lightweight Directory Access Protocol(LDAP)20
Access to dictionary services like the Microsoft Active Directory
21
Eg bdquoWhat is the email address from Mr Xldquo orbdquoOf which group or team is Mr X a memberldquo
3319 httpdewikipediaorgwikiRSS20 httpdewikipediaorgwikiLightweight_Directory_Access_Protocol21 httpenwikipediaorgwikiActive_Directory
Roles
34
Layer 1 All users
People orexpert search
(Matchmaking(15 S 2))
View companyinformation
(Blogs Projects
Teams etc)
Layer 2 Employees
Favorites amp Notes
- Blog articles
- Help resources
- Customer contactinformation
Mini applications
- Mood (+ optinal shortmessage)
- Themes
My projects
- Overview
- Team members
- Todo lists
Notifications
- Meetings
- Calls
- Appointments
bull Prefered method
Radio-frequency identification (RFID)17
ISO 1444318
(1356 MHz)
Authentication model
3517 httpenwikipediaorgwikiRadio-frequency_identification
RFID transponder RFID station
eg MIFARE19
architecture
18 httpdewikipediaorgwikiISOIEC_1444319 httpdewikipediaorgwikiMifare
CONCLUSION AND OUTLOOK
Conclusion
bull So what I am going to do
Developing a multitouch-based social networkservice (SNS) in terms of an Enterprise Mirror
bull The original idea is based on learnings fromAnwendungen 2 und Projekt 2
bull I have to consider different issues likeusability data integration design principles etc
37
Outlook
bull First steps Multitouch-based User Interface
Part of the role system (especially Layer 1 seePage 26)
bull Windows Phone 722 development Support for Microsoft Silverlight
23applications
bull Integration of Enterprise Microblogging(EMB) (16) Short message service for enterprises
3822 httpwwwmicrosoftcomwindowsphonede-dedefaultaspx23 httpwwwmicrosoftcomsilverlight
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
Anwendungen 2
bull Computer-Supported Cooperative Work (CSCW) Related Work
1
bull Focus CommunityMirrors2
MeetingMirrorTM
IdeaMirrorTM
Enterprise Mirror
71 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2schwarzerberichtpdf2 httpwwwcommunitymirrorsnet CommunityMirror
Source httpwwwkooperationssystemedewp-contentuploadsott-2008-geneme-ideamirror-praesentationpdf
Awareness (1) ldquo[hellip] an understanding of the activities of others which provides a context for your own activity [hellip]rdquo
MeetingMirrorSource httptwikiinformatikunibw-muenchendepubMainMeetingMirror
IdeaMirrorSource httpwwwkooperationssystemedewp-contentuploadsott-2008-
geneme-ideamirror-praesentationpdf
Projekt 2
bull HAW Mirror
Teamwork with Lorenz Barnkow3
Idea Developing a multitouch-based informationplatform for students
83 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-proj1barnkowpdf
Projekt 2
bull HAW Mirror
Teamwork with Lorenz Barnkow3
Idea Developing a multitouch-based informationplatform for students
93 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-proj1barnkowpdf
IDEA
Other interesting stuff
bull Gesture cognition (2)
bull Analysis of territoriality behaviours (3)
11
My building lot
bull Developing a multitouch-based SocialNetwork Service (SNS)
4
for enterprises bdquoEnterprise Mirrorldquo
Using the NET Framework 405
(WPF 406)
Based on Windows 7 operating system7
12
4 httpenwikipediaorgwikiSocial_network_service5 httpwwwmicrosoftcomnet6 httpenwikipediaorgwikiWindows_Presentation_Foundation7 httpwwwmicrosoftcomwindowswindows-7
Context Enterprises
138 httpwwwhansevisionde httpblogsmyfirstsharepointde
Information Sources
Homepage
BlogsIntranet
Freelancer
Employee
Customer
Company Information Awareness
Enterprise MirrorEg HanseVision GmbH8
MOTIVATION
Personal issues
bull Fields of interest such as
WPF and C9
programming
Multitouch-based applications
CommunityMirrors
bull () Combination of interaction programmingand design (XAML
10
in terms of WPF) in oneapplication
159 httpenwikipediaorgwikiC_Sharp_28programming_language29
10 httpdewikipediaorgwikiExtensible_Application_Markup_Language
Some other issues
bull Social network services has the potential to optimize the collaboration and thereby also the innovation of a company (4 S 9)
bull Richter and Koch quoting Cohen and Prusak(5 S 1)ldquohellip+ high potential of networking employees to increase
productivity and speed of innovation in companiesrdquo
bull Richter and Koch (5 S 1)ldquoSocial Networking Services (SNS) are the fastest
growing type of social software ndash both in the Internet and in company-wide Intranetsrdquo (hellip)
16
Example Facebook11
bull 2nd of the top 500 sites on alexacom12
(6)
1711 httpwwwfacebookcom12 httpwwwalexacom
Source httpwwwalexacomsiteinfofacebookcom
CONTEXT
Computer-Supported CooperativeWork (CSCW)
19
CommunityMirrors
Social Network Services (SNS)
Human Computer Interaction (HCI)
Master Thesis
Social Network Services (SNS) hellip
bull hellip are applications or web services which(7 S 2 5 S 3)
Visualize personal information
Connect people
Provide an expert search
Increase network or context awareness
Assist in the exchange of information
20
Models
bull Open Social Network Services
Internet-based such as Twitter13
Facebook14
studiVZ
15 etc
bull Closed Social Network Services
Intranet-based (limited to a special audience)
Distinctive feature Integration and combination ofcompany services (7 S 8)
2113 httptwittercom14 httpwwwfacebookcom15 httpwwwstudivznet
Human Computer Interaction (HCI)
Human Computer Interaction (HCI)
22
bull Ayob et al (8 S 427)
ldquoHuman Computer Interaction (HCI) is concern with investigating the relationship between people and computer systems and applicationsldquo
Device
Human
User Interface (UI)
CHALLENGES
Design vs Technique
24
Usability amp Design
PrinciplesFunctionality
User Interface (UI)
25Source http[]Multi-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
User Interface (UI)
26
bull Domagoj Pavlešid (9)
ldquo[hellip] the most interesting part [hellip] was in Microsoft Surface Collage [hellip] I told here to zoom the photo and she instinctively took two fingers and did the pinch moverdquo
An Image of an image (10)
27
Functions
Application User Interface User
Image Image
Functions
goodUI = (applicationequals(image)) True False
Design Principles
28
bull After Shneiderman (11 S 36) strive for consistency
enable frequent user to use shortcuts
offer information feedback
design dialog to yield closure
offer simple error handling
permit easy reversal of actions
support internal locus of control and
reduce short-term memory load
Design Principles
29
ldquoDesign is not just what it looks like and feels like Design is how it worksrdquo Steve Jobs Apple Inc16 (12)
16 httpwwwapplecom
Usability
30
bull Lodhi quoting Nielsen (13 S 259)
ldquoUsability is a quality attribute that assesses how easy user interfaces are to use [hellip] also refers to methods for improving ease-of-use during the design processrdquo
bull Nielsenlsquos five quality components of usability(13 S 259)
Learnability Efficiency Memorability Errors Satisfaction
Usability Testing
bull Lodhi says (13 S 256)
ldquoIt is important to perform Usability Assessment hellip+ So the cost of maintenance and training of software can be reduced and will definitely increase the Usability of the productldquo
bull Some popular methods (13 S 257)
Surveys and Questionnaires
Observations
31
Peripheral Awareness
32
Enterprise Mirror Mobile Computer
Data
Aggregation
VisualisationCadiz et al (14 S 3)rdquo[hellip] works by filling usersrsquo peripheral attention with information such that it envelops them without distracting them [hellip] the goal is to present the information such that it works its way into usersrsquo minds without intentional interruptionsrdquo
hellip
Data integration Using standards
bull Really Simple Syndication (RSS)19
Getting information from blogs projects etc
bull Lightweight Directory Access Protocol(LDAP)20
Access to dictionary services like the Microsoft Active Directory
21
Eg bdquoWhat is the email address from Mr Xldquo orbdquoOf which group or team is Mr X a memberldquo
3319 httpdewikipediaorgwikiRSS20 httpdewikipediaorgwikiLightweight_Directory_Access_Protocol21 httpenwikipediaorgwikiActive_Directory
Roles
34
Layer 1 All users
People orexpert search
(Matchmaking(15 S 2))
View companyinformation
(Blogs Projects
Teams etc)
Layer 2 Employees
Favorites amp Notes
- Blog articles
- Help resources
- Customer contactinformation
Mini applications
- Mood (+ optinal shortmessage)
- Themes
My projects
- Overview
- Team members
- Todo lists
Notifications
- Meetings
- Calls
- Appointments
bull Prefered method
Radio-frequency identification (RFID)17
ISO 1444318
(1356 MHz)
Authentication model
3517 httpenwikipediaorgwikiRadio-frequency_identification
RFID transponder RFID station
eg MIFARE19
architecture
18 httpdewikipediaorgwikiISOIEC_1444319 httpdewikipediaorgwikiMifare
CONCLUSION AND OUTLOOK
Conclusion
bull So what I am going to do
Developing a multitouch-based social networkservice (SNS) in terms of an Enterprise Mirror
bull The original idea is based on learnings fromAnwendungen 2 und Projekt 2
bull I have to consider different issues likeusability data integration design principles etc
37
Outlook
bull First steps Multitouch-based User Interface
Part of the role system (especially Layer 1 seePage 26)
bull Windows Phone 722 development Support for Microsoft Silverlight
23applications
bull Integration of Enterprise Microblogging(EMB) (16) Short message service for enterprises
3822 httpwwwmicrosoftcomwindowsphonede-dedefaultaspx23 httpwwwmicrosoftcomsilverlight
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
Projekt 2
bull HAW Mirror
Teamwork with Lorenz Barnkow3
Idea Developing a multitouch-based informationplatform for students
83 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-proj1barnkowpdf
Projekt 2
bull HAW Mirror
Teamwork with Lorenz Barnkow3
Idea Developing a multitouch-based informationplatform for students
93 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-proj1barnkowpdf
IDEA
Other interesting stuff
bull Gesture cognition (2)
bull Analysis of territoriality behaviours (3)
11
My building lot
bull Developing a multitouch-based SocialNetwork Service (SNS)
4
for enterprises bdquoEnterprise Mirrorldquo
Using the NET Framework 405
(WPF 406)
Based on Windows 7 operating system7
12
4 httpenwikipediaorgwikiSocial_network_service5 httpwwwmicrosoftcomnet6 httpenwikipediaorgwikiWindows_Presentation_Foundation7 httpwwwmicrosoftcomwindowswindows-7
Context Enterprises
138 httpwwwhansevisionde httpblogsmyfirstsharepointde
Information Sources
Homepage
BlogsIntranet
Freelancer
Employee
Customer
Company Information Awareness
Enterprise MirrorEg HanseVision GmbH8
MOTIVATION
Personal issues
bull Fields of interest such as
WPF and C9
programming
Multitouch-based applications
CommunityMirrors
bull () Combination of interaction programmingand design (XAML
10
in terms of WPF) in oneapplication
159 httpenwikipediaorgwikiC_Sharp_28programming_language29
10 httpdewikipediaorgwikiExtensible_Application_Markup_Language
Some other issues
bull Social network services has the potential to optimize the collaboration and thereby also the innovation of a company (4 S 9)
bull Richter and Koch quoting Cohen and Prusak(5 S 1)ldquohellip+ high potential of networking employees to increase
productivity and speed of innovation in companiesrdquo
bull Richter and Koch (5 S 1)ldquoSocial Networking Services (SNS) are the fastest
growing type of social software ndash both in the Internet and in company-wide Intranetsrdquo (hellip)
16
Example Facebook11
bull 2nd of the top 500 sites on alexacom12
(6)
1711 httpwwwfacebookcom12 httpwwwalexacom
Source httpwwwalexacomsiteinfofacebookcom
CONTEXT
Computer-Supported CooperativeWork (CSCW)
19
CommunityMirrors
Social Network Services (SNS)
Human Computer Interaction (HCI)
Master Thesis
Social Network Services (SNS) hellip
bull hellip are applications or web services which(7 S 2 5 S 3)
Visualize personal information
Connect people
Provide an expert search
Increase network or context awareness
Assist in the exchange of information
20
Models
bull Open Social Network Services
Internet-based such as Twitter13
Facebook14
studiVZ
15 etc
bull Closed Social Network Services
Intranet-based (limited to a special audience)
Distinctive feature Integration and combination ofcompany services (7 S 8)
2113 httptwittercom14 httpwwwfacebookcom15 httpwwwstudivznet
Human Computer Interaction (HCI)
Human Computer Interaction (HCI)
22
bull Ayob et al (8 S 427)
ldquoHuman Computer Interaction (HCI) is concern with investigating the relationship between people and computer systems and applicationsldquo
Device
Human
User Interface (UI)
CHALLENGES
Design vs Technique
24
Usability amp Design
PrinciplesFunctionality
User Interface (UI)
25Source http[]Multi-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
User Interface (UI)
26
bull Domagoj Pavlešid (9)
ldquo[hellip] the most interesting part [hellip] was in Microsoft Surface Collage [hellip] I told here to zoom the photo and she instinctively took two fingers and did the pinch moverdquo
An Image of an image (10)
27
Functions
Application User Interface User
Image Image
Functions
goodUI = (applicationequals(image)) True False
Design Principles
28
bull After Shneiderman (11 S 36) strive for consistency
enable frequent user to use shortcuts
offer information feedback
design dialog to yield closure
offer simple error handling
permit easy reversal of actions
support internal locus of control and
reduce short-term memory load
Design Principles
29
ldquoDesign is not just what it looks like and feels like Design is how it worksrdquo Steve Jobs Apple Inc16 (12)
16 httpwwwapplecom
Usability
30
bull Lodhi quoting Nielsen (13 S 259)
ldquoUsability is a quality attribute that assesses how easy user interfaces are to use [hellip] also refers to methods for improving ease-of-use during the design processrdquo
bull Nielsenlsquos five quality components of usability(13 S 259)
Learnability Efficiency Memorability Errors Satisfaction
Usability Testing
bull Lodhi says (13 S 256)
ldquoIt is important to perform Usability Assessment hellip+ So the cost of maintenance and training of software can be reduced and will definitely increase the Usability of the productldquo
bull Some popular methods (13 S 257)
Surveys and Questionnaires
Observations
31
Peripheral Awareness
32
Enterprise Mirror Mobile Computer
Data
Aggregation
VisualisationCadiz et al (14 S 3)rdquo[hellip] works by filling usersrsquo peripheral attention with information such that it envelops them without distracting them [hellip] the goal is to present the information such that it works its way into usersrsquo minds without intentional interruptionsrdquo
hellip
Data integration Using standards
bull Really Simple Syndication (RSS)19
Getting information from blogs projects etc
bull Lightweight Directory Access Protocol(LDAP)20
Access to dictionary services like the Microsoft Active Directory
21
Eg bdquoWhat is the email address from Mr Xldquo orbdquoOf which group or team is Mr X a memberldquo
3319 httpdewikipediaorgwikiRSS20 httpdewikipediaorgwikiLightweight_Directory_Access_Protocol21 httpenwikipediaorgwikiActive_Directory
Roles
34
Layer 1 All users
People orexpert search
(Matchmaking(15 S 2))
View companyinformation
(Blogs Projects
Teams etc)
Layer 2 Employees
Favorites amp Notes
- Blog articles
- Help resources
- Customer contactinformation
Mini applications
- Mood (+ optinal shortmessage)
- Themes
My projects
- Overview
- Team members
- Todo lists
Notifications
- Meetings
- Calls
- Appointments
bull Prefered method
Radio-frequency identification (RFID)17
ISO 1444318
(1356 MHz)
Authentication model
3517 httpenwikipediaorgwikiRadio-frequency_identification
RFID transponder RFID station
eg MIFARE19
architecture
18 httpdewikipediaorgwikiISOIEC_1444319 httpdewikipediaorgwikiMifare
CONCLUSION AND OUTLOOK
Conclusion
bull So what I am going to do
Developing a multitouch-based social networkservice (SNS) in terms of an Enterprise Mirror
bull The original idea is based on learnings fromAnwendungen 2 und Projekt 2
bull I have to consider different issues likeusability data integration design principles etc
37
Outlook
bull First steps Multitouch-based User Interface
Part of the role system (especially Layer 1 seePage 26)
bull Windows Phone 722 development Support for Microsoft Silverlight
23applications
bull Integration of Enterprise Microblogging(EMB) (16) Short message service for enterprises
3822 httpwwwmicrosoftcomwindowsphonede-dedefaultaspx23 httpwwwmicrosoftcomsilverlight
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
Projekt 2
bull HAW Mirror
Teamwork with Lorenz Barnkow3
Idea Developing a multitouch-based informationplatform for students
93 httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-proj1barnkowpdf
IDEA
Other interesting stuff
bull Gesture cognition (2)
bull Analysis of territoriality behaviours (3)
11
My building lot
bull Developing a multitouch-based SocialNetwork Service (SNS)
4
for enterprises bdquoEnterprise Mirrorldquo
Using the NET Framework 405
(WPF 406)
Based on Windows 7 operating system7
12
4 httpenwikipediaorgwikiSocial_network_service5 httpwwwmicrosoftcomnet6 httpenwikipediaorgwikiWindows_Presentation_Foundation7 httpwwwmicrosoftcomwindowswindows-7
Context Enterprises
138 httpwwwhansevisionde httpblogsmyfirstsharepointde
Information Sources
Homepage
BlogsIntranet
Freelancer
Employee
Customer
Company Information Awareness
Enterprise MirrorEg HanseVision GmbH8
MOTIVATION
Personal issues
bull Fields of interest such as
WPF and C9
programming
Multitouch-based applications
CommunityMirrors
bull () Combination of interaction programmingand design (XAML
10
in terms of WPF) in oneapplication
159 httpenwikipediaorgwikiC_Sharp_28programming_language29
10 httpdewikipediaorgwikiExtensible_Application_Markup_Language
Some other issues
bull Social network services has the potential to optimize the collaboration and thereby also the innovation of a company (4 S 9)
bull Richter and Koch quoting Cohen and Prusak(5 S 1)ldquohellip+ high potential of networking employees to increase
productivity and speed of innovation in companiesrdquo
bull Richter and Koch (5 S 1)ldquoSocial Networking Services (SNS) are the fastest
growing type of social software ndash both in the Internet and in company-wide Intranetsrdquo (hellip)
16
Example Facebook11
bull 2nd of the top 500 sites on alexacom12
(6)
1711 httpwwwfacebookcom12 httpwwwalexacom
Source httpwwwalexacomsiteinfofacebookcom
CONTEXT
Computer-Supported CooperativeWork (CSCW)
19
CommunityMirrors
Social Network Services (SNS)
Human Computer Interaction (HCI)
Master Thesis
Social Network Services (SNS) hellip
bull hellip are applications or web services which(7 S 2 5 S 3)
Visualize personal information
Connect people
Provide an expert search
Increase network or context awareness
Assist in the exchange of information
20
Models
bull Open Social Network Services
Internet-based such as Twitter13
Facebook14
studiVZ
15 etc
bull Closed Social Network Services
Intranet-based (limited to a special audience)
Distinctive feature Integration and combination ofcompany services (7 S 8)
2113 httptwittercom14 httpwwwfacebookcom15 httpwwwstudivznet
Human Computer Interaction (HCI)
Human Computer Interaction (HCI)
22
bull Ayob et al (8 S 427)
ldquoHuman Computer Interaction (HCI) is concern with investigating the relationship between people and computer systems and applicationsldquo
Device
Human
User Interface (UI)
CHALLENGES
Design vs Technique
24
Usability amp Design
PrinciplesFunctionality
User Interface (UI)
25Source http[]Multi-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
User Interface (UI)
26
bull Domagoj Pavlešid (9)
ldquo[hellip] the most interesting part [hellip] was in Microsoft Surface Collage [hellip] I told here to zoom the photo and she instinctively took two fingers and did the pinch moverdquo
An Image of an image (10)
27
Functions
Application User Interface User
Image Image
Functions
goodUI = (applicationequals(image)) True False
Design Principles
28
bull After Shneiderman (11 S 36) strive for consistency
enable frequent user to use shortcuts
offer information feedback
design dialog to yield closure
offer simple error handling
permit easy reversal of actions
support internal locus of control and
reduce short-term memory load
Design Principles
29
ldquoDesign is not just what it looks like and feels like Design is how it worksrdquo Steve Jobs Apple Inc16 (12)
16 httpwwwapplecom
Usability
30
bull Lodhi quoting Nielsen (13 S 259)
ldquoUsability is a quality attribute that assesses how easy user interfaces are to use [hellip] also refers to methods for improving ease-of-use during the design processrdquo
bull Nielsenlsquos five quality components of usability(13 S 259)
Learnability Efficiency Memorability Errors Satisfaction
Usability Testing
bull Lodhi says (13 S 256)
ldquoIt is important to perform Usability Assessment hellip+ So the cost of maintenance and training of software can be reduced and will definitely increase the Usability of the productldquo
bull Some popular methods (13 S 257)
Surveys and Questionnaires
Observations
31
Peripheral Awareness
32
Enterprise Mirror Mobile Computer
Data
Aggregation
VisualisationCadiz et al (14 S 3)rdquo[hellip] works by filling usersrsquo peripheral attention with information such that it envelops them without distracting them [hellip] the goal is to present the information such that it works its way into usersrsquo minds without intentional interruptionsrdquo
hellip
Data integration Using standards
bull Really Simple Syndication (RSS)19
Getting information from blogs projects etc
bull Lightweight Directory Access Protocol(LDAP)20
Access to dictionary services like the Microsoft Active Directory
21
Eg bdquoWhat is the email address from Mr Xldquo orbdquoOf which group or team is Mr X a memberldquo
3319 httpdewikipediaorgwikiRSS20 httpdewikipediaorgwikiLightweight_Directory_Access_Protocol21 httpenwikipediaorgwikiActive_Directory
Roles
34
Layer 1 All users
People orexpert search
(Matchmaking(15 S 2))
View companyinformation
(Blogs Projects
Teams etc)
Layer 2 Employees
Favorites amp Notes
- Blog articles
- Help resources
- Customer contactinformation
Mini applications
- Mood (+ optinal shortmessage)
- Themes
My projects
- Overview
- Team members
- Todo lists
Notifications
- Meetings
- Calls
- Appointments
bull Prefered method
Radio-frequency identification (RFID)17
ISO 1444318
(1356 MHz)
Authentication model
3517 httpenwikipediaorgwikiRadio-frequency_identification
RFID transponder RFID station
eg MIFARE19
architecture
18 httpdewikipediaorgwikiISOIEC_1444319 httpdewikipediaorgwikiMifare
CONCLUSION AND OUTLOOK
Conclusion
bull So what I am going to do
Developing a multitouch-based social networkservice (SNS) in terms of an Enterprise Mirror
bull The original idea is based on learnings fromAnwendungen 2 und Projekt 2
bull I have to consider different issues likeusability data integration design principles etc
37
Outlook
bull First steps Multitouch-based User Interface
Part of the role system (especially Layer 1 seePage 26)
bull Windows Phone 722 development Support for Microsoft Silverlight
23applications
bull Integration of Enterprise Microblogging(EMB) (16) Short message service for enterprises
3822 httpwwwmicrosoftcomwindowsphonede-dedefaultaspx23 httpwwwmicrosoftcomsilverlight
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
IDEA
Other interesting stuff
bull Gesture cognition (2)
bull Analysis of territoriality behaviours (3)
11
My building lot
bull Developing a multitouch-based SocialNetwork Service (SNS)
4
for enterprises bdquoEnterprise Mirrorldquo
Using the NET Framework 405
(WPF 406)
Based on Windows 7 operating system7
12
4 httpenwikipediaorgwikiSocial_network_service5 httpwwwmicrosoftcomnet6 httpenwikipediaorgwikiWindows_Presentation_Foundation7 httpwwwmicrosoftcomwindowswindows-7
Context Enterprises
138 httpwwwhansevisionde httpblogsmyfirstsharepointde
Information Sources
Homepage
BlogsIntranet
Freelancer
Employee
Customer
Company Information Awareness
Enterprise MirrorEg HanseVision GmbH8
MOTIVATION
Personal issues
bull Fields of interest such as
WPF and C9
programming
Multitouch-based applications
CommunityMirrors
bull () Combination of interaction programmingand design (XAML
10
in terms of WPF) in oneapplication
159 httpenwikipediaorgwikiC_Sharp_28programming_language29
10 httpdewikipediaorgwikiExtensible_Application_Markup_Language
Some other issues
bull Social network services has the potential to optimize the collaboration and thereby also the innovation of a company (4 S 9)
bull Richter and Koch quoting Cohen and Prusak(5 S 1)ldquohellip+ high potential of networking employees to increase
productivity and speed of innovation in companiesrdquo
bull Richter and Koch (5 S 1)ldquoSocial Networking Services (SNS) are the fastest
growing type of social software ndash both in the Internet and in company-wide Intranetsrdquo (hellip)
16
Example Facebook11
bull 2nd of the top 500 sites on alexacom12
(6)
1711 httpwwwfacebookcom12 httpwwwalexacom
Source httpwwwalexacomsiteinfofacebookcom
CONTEXT
Computer-Supported CooperativeWork (CSCW)
19
CommunityMirrors
Social Network Services (SNS)
Human Computer Interaction (HCI)
Master Thesis
Social Network Services (SNS) hellip
bull hellip are applications or web services which(7 S 2 5 S 3)
Visualize personal information
Connect people
Provide an expert search
Increase network or context awareness
Assist in the exchange of information
20
Models
bull Open Social Network Services
Internet-based such as Twitter13
Facebook14
studiVZ
15 etc
bull Closed Social Network Services
Intranet-based (limited to a special audience)
Distinctive feature Integration and combination ofcompany services (7 S 8)
2113 httptwittercom14 httpwwwfacebookcom15 httpwwwstudivznet
Human Computer Interaction (HCI)
Human Computer Interaction (HCI)
22
bull Ayob et al (8 S 427)
ldquoHuman Computer Interaction (HCI) is concern with investigating the relationship between people and computer systems and applicationsldquo
Device
Human
User Interface (UI)
CHALLENGES
Design vs Technique
24
Usability amp Design
PrinciplesFunctionality
User Interface (UI)
25Source http[]Multi-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
User Interface (UI)
26
bull Domagoj Pavlešid (9)
ldquo[hellip] the most interesting part [hellip] was in Microsoft Surface Collage [hellip] I told here to zoom the photo and she instinctively took two fingers and did the pinch moverdquo
An Image of an image (10)
27
Functions
Application User Interface User
Image Image
Functions
goodUI = (applicationequals(image)) True False
Design Principles
28
bull After Shneiderman (11 S 36) strive for consistency
enable frequent user to use shortcuts
offer information feedback
design dialog to yield closure
offer simple error handling
permit easy reversal of actions
support internal locus of control and
reduce short-term memory load
Design Principles
29
ldquoDesign is not just what it looks like and feels like Design is how it worksrdquo Steve Jobs Apple Inc16 (12)
16 httpwwwapplecom
Usability
30
bull Lodhi quoting Nielsen (13 S 259)
ldquoUsability is a quality attribute that assesses how easy user interfaces are to use [hellip] also refers to methods for improving ease-of-use during the design processrdquo
bull Nielsenlsquos five quality components of usability(13 S 259)
Learnability Efficiency Memorability Errors Satisfaction
Usability Testing
bull Lodhi says (13 S 256)
ldquoIt is important to perform Usability Assessment hellip+ So the cost of maintenance and training of software can be reduced and will definitely increase the Usability of the productldquo
bull Some popular methods (13 S 257)
Surveys and Questionnaires
Observations
31
Peripheral Awareness
32
Enterprise Mirror Mobile Computer
Data
Aggregation
VisualisationCadiz et al (14 S 3)rdquo[hellip] works by filling usersrsquo peripheral attention with information such that it envelops them without distracting them [hellip] the goal is to present the information such that it works its way into usersrsquo minds without intentional interruptionsrdquo
hellip
Data integration Using standards
bull Really Simple Syndication (RSS)19
Getting information from blogs projects etc
bull Lightweight Directory Access Protocol(LDAP)20
Access to dictionary services like the Microsoft Active Directory
21
Eg bdquoWhat is the email address from Mr Xldquo orbdquoOf which group or team is Mr X a memberldquo
3319 httpdewikipediaorgwikiRSS20 httpdewikipediaorgwikiLightweight_Directory_Access_Protocol21 httpenwikipediaorgwikiActive_Directory
Roles
34
Layer 1 All users
People orexpert search
(Matchmaking(15 S 2))
View companyinformation
(Blogs Projects
Teams etc)
Layer 2 Employees
Favorites amp Notes
- Blog articles
- Help resources
- Customer contactinformation
Mini applications
- Mood (+ optinal shortmessage)
- Themes
My projects
- Overview
- Team members
- Todo lists
Notifications
- Meetings
- Calls
- Appointments
bull Prefered method
Radio-frequency identification (RFID)17
ISO 1444318
(1356 MHz)
Authentication model
3517 httpenwikipediaorgwikiRadio-frequency_identification
RFID transponder RFID station
eg MIFARE19
architecture
18 httpdewikipediaorgwikiISOIEC_1444319 httpdewikipediaorgwikiMifare
CONCLUSION AND OUTLOOK
Conclusion
bull So what I am going to do
Developing a multitouch-based social networkservice (SNS) in terms of an Enterprise Mirror
bull The original idea is based on learnings fromAnwendungen 2 und Projekt 2
bull I have to consider different issues likeusability data integration design principles etc
37
Outlook
bull First steps Multitouch-based User Interface
Part of the role system (especially Layer 1 seePage 26)
bull Windows Phone 722 development Support for Microsoft Silverlight
23applications
bull Integration of Enterprise Microblogging(EMB) (16) Short message service for enterprises
3822 httpwwwmicrosoftcomwindowsphonede-dedefaultaspx23 httpwwwmicrosoftcomsilverlight
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
Other interesting stuff
bull Gesture cognition (2)
bull Analysis of territoriality behaviours (3)
11
My building lot
bull Developing a multitouch-based SocialNetwork Service (SNS)
4
for enterprises bdquoEnterprise Mirrorldquo
Using the NET Framework 405
(WPF 406)
Based on Windows 7 operating system7
12
4 httpenwikipediaorgwikiSocial_network_service5 httpwwwmicrosoftcomnet6 httpenwikipediaorgwikiWindows_Presentation_Foundation7 httpwwwmicrosoftcomwindowswindows-7
Context Enterprises
138 httpwwwhansevisionde httpblogsmyfirstsharepointde
Information Sources
Homepage
BlogsIntranet
Freelancer
Employee
Customer
Company Information Awareness
Enterprise MirrorEg HanseVision GmbH8
MOTIVATION
Personal issues
bull Fields of interest such as
WPF and C9
programming
Multitouch-based applications
CommunityMirrors
bull () Combination of interaction programmingand design (XAML
10
in terms of WPF) in oneapplication
159 httpenwikipediaorgwikiC_Sharp_28programming_language29
10 httpdewikipediaorgwikiExtensible_Application_Markup_Language
Some other issues
bull Social network services has the potential to optimize the collaboration and thereby also the innovation of a company (4 S 9)
bull Richter and Koch quoting Cohen and Prusak(5 S 1)ldquohellip+ high potential of networking employees to increase
productivity and speed of innovation in companiesrdquo
bull Richter and Koch (5 S 1)ldquoSocial Networking Services (SNS) are the fastest
growing type of social software ndash both in the Internet and in company-wide Intranetsrdquo (hellip)
16
Example Facebook11
bull 2nd of the top 500 sites on alexacom12
(6)
1711 httpwwwfacebookcom12 httpwwwalexacom
Source httpwwwalexacomsiteinfofacebookcom
CONTEXT
Computer-Supported CooperativeWork (CSCW)
19
CommunityMirrors
Social Network Services (SNS)
Human Computer Interaction (HCI)
Master Thesis
Social Network Services (SNS) hellip
bull hellip are applications or web services which(7 S 2 5 S 3)
Visualize personal information
Connect people
Provide an expert search
Increase network or context awareness
Assist in the exchange of information
20
Models
bull Open Social Network Services
Internet-based such as Twitter13
Facebook14
studiVZ
15 etc
bull Closed Social Network Services
Intranet-based (limited to a special audience)
Distinctive feature Integration and combination ofcompany services (7 S 8)
2113 httptwittercom14 httpwwwfacebookcom15 httpwwwstudivznet
Human Computer Interaction (HCI)
Human Computer Interaction (HCI)
22
bull Ayob et al (8 S 427)
ldquoHuman Computer Interaction (HCI) is concern with investigating the relationship between people and computer systems and applicationsldquo
Device
Human
User Interface (UI)
CHALLENGES
Design vs Technique
24
Usability amp Design
PrinciplesFunctionality
User Interface (UI)
25Source http[]Multi-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
User Interface (UI)
26
bull Domagoj Pavlešid (9)
ldquo[hellip] the most interesting part [hellip] was in Microsoft Surface Collage [hellip] I told here to zoom the photo and she instinctively took two fingers and did the pinch moverdquo
An Image of an image (10)
27
Functions
Application User Interface User
Image Image
Functions
goodUI = (applicationequals(image)) True False
Design Principles
28
bull After Shneiderman (11 S 36) strive for consistency
enable frequent user to use shortcuts
offer information feedback
design dialog to yield closure
offer simple error handling
permit easy reversal of actions
support internal locus of control and
reduce short-term memory load
Design Principles
29
ldquoDesign is not just what it looks like and feels like Design is how it worksrdquo Steve Jobs Apple Inc16 (12)
16 httpwwwapplecom
Usability
30
bull Lodhi quoting Nielsen (13 S 259)
ldquoUsability is a quality attribute that assesses how easy user interfaces are to use [hellip] also refers to methods for improving ease-of-use during the design processrdquo
bull Nielsenlsquos five quality components of usability(13 S 259)
Learnability Efficiency Memorability Errors Satisfaction
Usability Testing
bull Lodhi says (13 S 256)
ldquoIt is important to perform Usability Assessment hellip+ So the cost of maintenance and training of software can be reduced and will definitely increase the Usability of the productldquo
bull Some popular methods (13 S 257)
Surveys and Questionnaires
Observations
31
Peripheral Awareness
32
Enterprise Mirror Mobile Computer
Data
Aggregation
VisualisationCadiz et al (14 S 3)rdquo[hellip] works by filling usersrsquo peripheral attention with information such that it envelops them without distracting them [hellip] the goal is to present the information such that it works its way into usersrsquo minds without intentional interruptionsrdquo
hellip
Data integration Using standards
bull Really Simple Syndication (RSS)19
Getting information from blogs projects etc
bull Lightweight Directory Access Protocol(LDAP)20
Access to dictionary services like the Microsoft Active Directory
21
Eg bdquoWhat is the email address from Mr Xldquo orbdquoOf which group or team is Mr X a memberldquo
3319 httpdewikipediaorgwikiRSS20 httpdewikipediaorgwikiLightweight_Directory_Access_Protocol21 httpenwikipediaorgwikiActive_Directory
Roles
34
Layer 1 All users
People orexpert search
(Matchmaking(15 S 2))
View companyinformation
(Blogs Projects
Teams etc)
Layer 2 Employees
Favorites amp Notes
- Blog articles
- Help resources
- Customer contactinformation
Mini applications
- Mood (+ optinal shortmessage)
- Themes
My projects
- Overview
- Team members
- Todo lists
Notifications
- Meetings
- Calls
- Appointments
bull Prefered method
Radio-frequency identification (RFID)17
ISO 1444318
(1356 MHz)
Authentication model
3517 httpenwikipediaorgwikiRadio-frequency_identification
RFID transponder RFID station
eg MIFARE19
architecture
18 httpdewikipediaorgwikiISOIEC_1444319 httpdewikipediaorgwikiMifare
CONCLUSION AND OUTLOOK
Conclusion
bull So what I am going to do
Developing a multitouch-based social networkservice (SNS) in terms of an Enterprise Mirror
bull The original idea is based on learnings fromAnwendungen 2 und Projekt 2
bull I have to consider different issues likeusability data integration design principles etc
37
Outlook
bull First steps Multitouch-based User Interface
Part of the role system (especially Layer 1 seePage 26)
bull Windows Phone 722 development Support for Microsoft Silverlight
23applications
bull Integration of Enterprise Microblogging(EMB) (16) Short message service for enterprises
3822 httpwwwmicrosoftcomwindowsphonede-dedefaultaspx23 httpwwwmicrosoftcomsilverlight
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
My building lot
bull Developing a multitouch-based SocialNetwork Service (SNS)
4
for enterprises bdquoEnterprise Mirrorldquo
Using the NET Framework 405
(WPF 406)
Based on Windows 7 operating system7
12
4 httpenwikipediaorgwikiSocial_network_service5 httpwwwmicrosoftcomnet6 httpenwikipediaorgwikiWindows_Presentation_Foundation7 httpwwwmicrosoftcomwindowswindows-7
Context Enterprises
138 httpwwwhansevisionde httpblogsmyfirstsharepointde
Information Sources
Homepage
BlogsIntranet
Freelancer
Employee
Customer
Company Information Awareness
Enterprise MirrorEg HanseVision GmbH8
MOTIVATION
Personal issues
bull Fields of interest such as
WPF and C9
programming
Multitouch-based applications
CommunityMirrors
bull () Combination of interaction programmingand design (XAML
10
in terms of WPF) in oneapplication
159 httpenwikipediaorgwikiC_Sharp_28programming_language29
10 httpdewikipediaorgwikiExtensible_Application_Markup_Language
Some other issues
bull Social network services has the potential to optimize the collaboration and thereby also the innovation of a company (4 S 9)
bull Richter and Koch quoting Cohen and Prusak(5 S 1)ldquohellip+ high potential of networking employees to increase
productivity and speed of innovation in companiesrdquo
bull Richter and Koch (5 S 1)ldquoSocial Networking Services (SNS) are the fastest
growing type of social software ndash both in the Internet and in company-wide Intranetsrdquo (hellip)
16
Example Facebook11
bull 2nd of the top 500 sites on alexacom12
(6)
1711 httpwwwfacebookcom12 httpwwwalexacom
Source httpwwwalexacomsiteinfofacebookcom
CONTEXT
Computer-Supported CooperativeWork (CSCW)
19
CommunityMirrors
Social Network Services (SNS)
Human Computer Interaction (HCI)
Master Thesis
Social Network Services (SNS) hellip
bull hellip are applications or web services which(7 S 2 5 S 3)
Visualize personal information
Connect people
Provide an expert search
Increase network or context awareness
Assist in the exchange of information
20
Models
bull Open Social Network Services
Internet-based such as Twitter13
Facebook14
studiVZ
15 etc
bull Closed Social Network Services
Intranet-based (limited to a special audience)
Distinctive feature Integration and combination ofcompany services (7 S 8)
2113 httptwittercom14 httpwwwfacebookcom15 httpwwwstudivznet
Human Computer Interaction (HCI)
Human Computer Interaction (HCI)
22
bull Ayob et al (8 S 427)
ldquoHuman Computer Interaction (HCI) is concern with investigating the relationship between people and computer systems and applicationsldquo
Device
Human
User Interface (UI)
CHALLENGES
Design vs Technique
24
Usability amp Design
PrinciplesFunctionality
User Interface (UI)
25Source http[]Multi-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
User Interface (UI)
26
bull Domagoj Pavlešid (9)
ldquo[hellip] the most interesting part [hellip] was in Microsoft Surface Collage [hellip] I told here to zoom the photo and she instinctively took two fingers and did the pinch moverdquo
An Image of an image (10)
27
Functions
Application User Interface User
Image Image
Functions
goodUI = (applicationequals(image)) True False
Design Principles
28
bull After Shneiderman (11 S 36) strive for consistency
enable frequent user to use shortcuts
offer information feedback
design dialog to yield closure
offer simple error handling
permit easy reversal of actions
support internal locus of control and
reduce short-term memory load
Design Principles
29
ldquoDesign is not just what it looks like and feels like Design is how it worksrdquo Steve Jobs Apple Inc16 (12)
16 httpwwwapplecom
Usability
30
bull Lodhi quoting Nielsen (13 S 259)
ldquoUsability is a quality attribute that assesses how easy user interfaces are to use [hellip] also refers to methods for improving ease-of-use during the design processrdquo
bull Nielsenlsquos five quality components of usability(13 S 259)
Learnability Efficiency Memorability Errors Satisfaction
Usability Testing
bull Lodhi says (13 S 256)
ldquoIt is important to perform Usability Assessment hellip+ So the cost of maintenance and training of software can be reduced and will definitely increase the Usability of the productldquo
bull Some popular methods (13 S 257)
Surveys and Questionnaires
Observations
31
Peripheral Awareness
32
Enterprise Mirror Mobile Computer
Data
Aggregation
VisualisationCadiz et al (14 S 3)rdquo[hellip] works by filling usersrsquo peripheral attention with information such that it envelops them without distracting them [hellip] the goal is to present the information such that it works its way into usersrsquo minds without intentional interruptionsrdquo
hellip
Data integration Using standards
bull Really Simple Syndication (RSS)19
Getting information from blogs projects etc
bull Lightweight Directory Access Protocol(LDAP)20
Access to dictionary services like the Microsoft Active Directory
21
Eg bdquoWhat is the email address from Mr Xldquo orbdquoOf which group or team is Mr X a memberldquo
3319 httpdewikipediaorgwikiRSS20 httpdewikipediaorgwikiLightweight_Directory_Access_Protocol21 httpenwikipediaorgwikiActive_Directory
Roles
34
Layer 1 All users
People orexpert search
(Matchmaking(15 S 2))
View companyinformation
(Blogs Projects
Teams etc)
Layer 2 Employees
Favorites amp Notes
- Blog articles
- Help resources
- Customer contactinformation
Mini applications
- Mood (+ optinal shortmessage)
- Themes
My projects
- Overview
- Team members
- Todo lists
Notifications
- Meetings
- Calls
- Appointments
bull Prefered method
Radio-frequency identification (RFID)17
ISO 1444318
(1356 MHz)
Authentication model
3517 httpenwikipediaorgwikiRadio-frequency_identification
RFID transponder RFID station
eg MIFARE19
architecture
18 httpdewikipediaorgwikiISOIEC_1444319 httpdewikipediaorgwikiMifare
CONCLUSION AND OUTLOOK
Conclusion
bull So what I am going to do
Developing a multitouch-based social networkservice (SNS) in terms of an Enterprise Mirror
bull The original idea is based on learnings fromAnwendungen 2 und Projekt 2
bull I have to consider different issues likeusability data integration design principles etc
37
Outlook
bull First steps Multitouch-based User Interface
Part of the role system (especially Layer 1 seePage 26)
bull Windows Phone 722 development Support for Microsoft Silverlight
23applications
bull Integration of Enterprise Microblogging(EMB) (16) Short message service for enterprises
3822 httpwwwmicrosoftcomwindowsphonede-dedefaultaspx23 httpwwwmicrosoftcomsilverlight
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
Context Enterprises
138 httpwwwhansevisionde httpblogsmyfirstsharepointde
Information Sources
Homepage
BlogsIntranet
Freelancer
Employee
Customer
Company Information Awareness
Enterprise MirrorEg HanseVision GmbH8
MOTIVATION
Personal issues
bull Fields of interest such as
WPF and C9
programming
Multitouch-based applications
CommunityMirrors
bull () Combination of interaction programmingand design (XAML
10
in terms of WPF) in oneapplication
159 httpenwikipediaorgwikiC_Sharp_28programming_language29
10 httpdewikipediaorgwikiExtensible_Application_Markup_Language
Some other issues
bull Social network services has the potential to optimize the collaboration and thereby also the innovation of a company (4 S 9)
bull Richter and Koch quoting Cohen and Prusak(5 S 1)ldquohellip+ high potential of networking employees to increase
productivity and speed of innovation in companiesrdquo
bull Richter and Koch (5 S 1)ldquoSocial Networking Services (SNS) are the fastest
growing type of social software ndash both in the Internet and in company-wide Intranetsrdquo (hellip)
16
Example Facebook11
bull 2nd of the top 500 sites on alexacom12
(6)
1711 httpwwwfacebookcom12 httpwwwalexacom
Source httpwwwalexacomsiteinfofacebookcom
CONTEXT
Computer-Supported CooperativeWork (CSCW)
19
CommunityMirrors
Social Network Services (SNS)
Human Computer Interaction (HCI)
Master Thesis
Social Network Services (SNS) hellip
bull hellip are applications or web services which(7 S 2 5 S 3)
Visualize personal information
Connect people
Provide an expert search
Increase network or context awareness
Assist in the exchange of information
20
Models
bull Open Social Network Services
Internet-based such as Twitter13
Facebook14
studiVZ
15 etc
bull Closed Social Network Services
Intranet-based (limited to a special audience)
Distinctive feature Integration and combination ofcompany services (7 S 8)
2113 httptwittercom14 httpwwwfacebookcom15 httpwwwstudivznet
Human Computer Interaction (HCI)
Human Computer Interaction (HCI)
22
bull Ayob et al (8 S 427)
ldquoHuman Computer Interaction (HCI) is concern with investigating the relationship between people and computer systems and applicationsldquo
Device
Human
User Interface (UI)
CHALLENGES
Design vs Technique
24
Usability amp Design
PrinciplesFunctionality
User Interface (UI)
25Source http[]Multi-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
User Interface (UI)
26
bull Domagoj Pavlešid (9)
ldquo[hellip] the most interesting part [hellip] was in Microsoft Surface Collage [hellip] I told here to zoom the photo and she instinctively took two fingers and did the pinch moverdquo
An Image of an image (10)
27
Functions
Application User Interface User
Image Image
Functions
goodUI = (applicationequals(image)) True False
Design Principles
28
bull After Shneiderman (11 S 36) strive for consistency
enable frequent user to use shortcuts
offer information feedback
design dialog to yield closure
offer simple error handling
permit easy reversal of actions
support internal locus of control and
reduce short-term memory load
Design Principles
29
ldquoDesign is not just what it looks like and feels like Design is how it worksrdquo Steve Jobs Apple Inc16 (12)
16 httpwwwapplecom
Usability
30
bull Lodhi quoting Nielsen (13 S 259)
ldquoUsability is a quality attribute that assesses how easy user interfaces are to use [hellip] also refers to methods for improving ease-of-use during the design processrdquo
bull Nielsenlsquos five quality components of usability(13 S 259)
Learnability Efficiency Memorability Errors Satisfaction
Usability Testing
bull Lodhi says (13 S 256)
ldquoIt is important to perform Usability Assessment hellip+ So the cost of maintenance and training of software can be reduced and will definitely increase the Usability of the productldquo
bull Some popular methods (13 S 257)
Surveys and Questionnaires
Observations
31
Peripheral Awareness
32
Enterprise Mirror Mobile Computer
Data
Aggregation
VisualisationCadiz et al (14 S 3)rdquo[hellip] works by filling usersrsquo peripheral attention with information such that it envelops them without distracting them [hellip] the goal is to present the information such that it works its way into usersrsquo minds without intentional interruptionsrdquo
hellip
Data integration Using standards
bull Really Simple Syndication (RSS)19
Getting information from blogs projects etc
bull Lightweight Directory Access Protocol(LDAP)20
Access to dictionary services like the Microsoft Active Directory
21
Eg bdquoWhat is the email address from Mr Xldquo orbdquoOf which group or team is Mr X a memberldquo
3319 httpdewikipediaorgwikiRSS20 httpdewikipediaorgwikiLightweight_Directory_Access_Protocol21 httpenwikipediaorgwikiActive_Directory
Roles
34
Layer 1 All users
People orexpert search
(Matchmaking(15 S 2))
View companyinformation
(Blogs Projects
Teams etc)
Layer 2 Employees
Favorites amp Notes
- Blog articles
- Help resources
- Customer contactinformation
Mini applications
- Mood (+ optinal shortmessage)
- Themes
My projects
- Overview
- Team members
- Todo lists
Notifications
- Meetings
- Calls
- Appointments
bull Prefered method
Radio-frequency identification (RFID)17
ISO 1444318
(1356 MHz)
Authentication model
3517 httpenwikipediaorgwikiRadio-frequency_identification
RFID transponder RFID station
eg MIFARE19
architecture
18 httpdewikipediaorgwikiISOIEC_1444319 httpdewikipediaorgwikiMifare
CONCLUSION AND OUTLOOK
Conclusion
bull So what I am going to do
Developing a multitouch-based social networkservice (SNS) in terms of an Enterprise Mirror
bull The original idea is based on learnings fromAnwendungen 2 und Projekt 2
bull I have to consider different issues likeusability data integration design principles etc
37
Outlook
bull First steps Multitouch-based User Interface
Part of the role system (especially Layer 1 seePage 26)
bull Windows Phone 722 development Support for Microsoft Silverlight
23applications
bull Integration of Enterprise Microblogging(EMB) (16) Short message service for enterprises
3822 httpwwwmicrosoftcomwindowsphonede-dedefaultaspx23 httpwwwmicrosoftcomsilverlight
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
MOTIVATION
Personal issues
bull Fields of interest such as
WPF and C9
programming
Multitouch-based applications
CommunityMirrors
bull () Combination of interaction programmingand design (XAML
10
in terms of WPF) in oneapplication
159 httpenwikipediaorgwikiC_Sharp_28programming_language29
10 httpdewikipediaorgwikiExtensible_Application_Markup_Language
Some other issues
bull Social network services has the potential to optimize the collaboration and thereby also the innovation of a company (4 S 9)
bull Richter and Koch quoting Cohen and Prusak(5 S 1)ldquohellip+ high potential of networking employees to increase
productivity and speed of innovation in companiesrdquo
bull Richter and Koch (5 S 1)ldquoSocial Networking Services (SNS) are the fastest
growing type of social software ndash both in the Internet and in company-wide Intranetsrdquo (hellip)
16
Example Facebook11
bull 2nd of the top 500 sites on alexacom12
(6)
1711 httpwwwfacebookcom12 httpwwwalexacom
Source httpwwwalexacomsiteinfofacebookcom
CONTEXT
Computer-Supported CooperativeWork (CSCW)
19
CommunityMirrors
Social Network Services (SNS)
Human Computer Interaction (HCI)
Master Thesis
Social Network Services (SNS) hellip
bull hellip are applications or web services which(7 S 2 5 S 3)
Visualize personal information
Connect people
Provide an expert search
Increase network or context awareness
Assist in the exchange of information
20
Models
bull Open Social Network Services
Internet-based such as Twitter13
Facebook14
studiVZ
15 etc
bull Closed Social Network Services
Intranet-based (limited to a special audience)
Distinctive feature Integration and combination ofcompany services (7 S 8)
2113 httptwittercom14 httpwwwfacebookcom15 httpwwwstudivznet
Human Computer Interaction (HCI)
Human Computer Interaction (HCI)
22
bull Ayob et al (8 S 427)
ldquoHuman Computer Interaction (HCI) is concern with investigating the relationship between people and computer systems and applicationsldquo
Device
Human
User Interface (UI)
CHALLENGES
Design vs Technique
24
Usability amp Design
PrinciplesFunctionality
User Interface (UI)
25Source http[]Multi-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
User Interface (UI)
26
bull Domagoj Pavlešid (9)
ldquo[hellip] the most interesting part [hellip] was in Microsoft Surface Collage [hellip] I told here to zoom the photo and she instinctively took two fingers and did the pinch moverdquo
An Image of an image (10)
27
Functions
Application User Interface User
Image Image
Functions
goodUI = (applicationequals(image)) True False
Design Principles
28
bull After Shneiderman (11 S 36) strive for consistency
enable frequent user to use shortcuts
offer information feedback
design dialog to yield closure
offer simple error handling
permit easy reversal of actions
support internal locus of control and
reduce short-term memory load
Design Principles
29
ldquoDesign is not just what it looks like and feels like Design is how it worksrdquo Steve Jobs Apple Inc16 (12)
16 httpwwwapplecom
Usability
30
bull Lodhi quoting Nielsen (13 S 259)
ldquoUsability is a quality attribute that assesses how easy user interfaces are to use [hellip] also refers to methods for improving ease-of-use during the design processrdquo
bull Nielsenlsquos five quality components of usability(13 S 259)
Learnability Efficiency Memorability Errors Satisfaction
Usability Testing
bull Lodhi says (13 S 256)
ldquoIt is important to perform Usability Assessment hellip+ So the cost of maintenance and training of software can be reduced and will definitely increase the Usability of the productldquo
bull Some popular methods (13 S 257)
Surveys and Questionnaires
Observations
31
Peripheral Awareness
32
Enterprise Mirror Mobile Computer
Data
Aggregation
VisualisationCadiz et al (14 S 3)rdquo[hellip] works by filling usersrsquo peripheral attention with information such that it envelops them without distracting them [hellip] the goal is to present the information such that it works its way into usersrsquo minds without intentional interruptionsrdquo
hellip
Data integration Using standards
bull Really Simple Syndication (RSS)19
Getting information from blogs projects etc
bull Lightweight Directory Access Protocol(LDAP)20
Access to dictionary services like the Microsoft Active Directory
21
Eg bdquoWhat is the email address from Mr Xldquo orbdquoOf which group or team is Mr X a memberldquo
3319 httpdewikipediaorgwikiRSS20 httpdewikipediaorgwikiLightweight_Directory_Access_Protocol21 httpenwikipediaorgwikiActive_Directory
Roles
34
Layer 1 All users
People orexpert search
(Matchmaking(15 S 2))
View companyinformation
(Blogs Projects
Teams etc)
Layer 2 Employees
Favorites amp Notes
- Blog articles
- Help resources
- Customer contactinformation
Mini applications
- Mood (+ optinal shortmessage)
- Themes
My projects
- Overview
- Team members
- Todo lists
Notifications
- Meetings
- Calls
- Appointments
bull Prefered method
Radio-frequency identification (RFID)17
ISO 1444318
(1356 MHz)
Authentication model
3517 httpenwikipediaorgwikiRadio-frequency_identification
RFID transponder RFID station
eg MIFARE19
architecture
18 httpdewikipediaorgwikiISOIEC_1444319 httpdewikipediaorgwikiMifare
CONCLUSION AND OUTLOOK
Conclusion
bull So what I am going to do
Developing a multitouch-based social networkservice (SNS) in terms of an Enterprise Mirror
bull The original idea is based on learnings fromAnwendungen 2 und Projekt 2
bull I have to consider different issues likeusability data integration design principles etc
37
Outlook
bull First steps Multitouch-based User Interface
Part of the role system (especially Layer 1 seePage 26)
bull Windows Phone 722 development Support for Microsoft Silverlight
23applications
bull Integration of Enterprise Microblogging(EMB) (16) Short message service for enterprises
3822 httpwwwmicrosoftcomwindowsphonede-dedefaultaspx23 httpwwwmicrosoftcomsilverlight
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
Personal issues
bull Fields of interest such as
WPF and C9
programming
Multitouch-based applications
CommunityMirrors
bull () Combination of interaction programmingand design (XAML
10
in terms of WPF) in oneapplication
159 httpenwikipediaorgwikiC_Sharp_28programming_language29
10 httpdewikipediaorgwikiExtensible_Application_Markup_Language
Some other issues
bull Social network services has the potential to optimize the collaboration and thereby also the innovation of a company (4 S 9)
bull Richter and Koch quoting Cohen and Prusak(5 S 1)ldquohellip+ high potential of networking employees to increase
productivity and speed of innovation in companiesrdquo
bull Richter and Koch (5 S 1)ldquoSocial Networking Services (SNS) are the fastest
growing type of social software ndash both in the Internet and in company-wide Intranetsrdquo (hellip)
16
Example Facebook11
bull 2nd of the top 500 sites on alexacom12
(6)
1711 httpwwwfacebookcom12 httpwwwalexacom
Source httpwwwalexacomsiteinfofacebookcom
CONTEXT
Computer-Supported CooperativeWork (CSCW)
19
CommunityMirrors
Social Network Services (SNS)
Human Computer Interaction (HCI)
Master Thesis
Social Network Services (SNS) hellip
bull hellip are applications or web services which(7 S 2 5 S 3)
Visualize personal information
Connect people
Provide an expert search
Increase network or context awareness
Assist in the exchange of information
20
Models
bull Open Social Network Services
Internet-based such as Twitter13
Facebook14
studiVZ
15 etc
bull Closed Social Network Services
Intranet-based (limited to a special audience)
Distinctive feature Integration and combination ofcompany services (7 S 8)
2113 httptwittercom14 httpwwwfacebookcom15 httpwwwstudivznet
Human Computer Interaction (HCI)
Human Computer Interaction (HCI)
22
bull Ayob et al (8 S 427)
ldquoHuman Computer Interaction (HCI) is concern with investigating the relationship between people and computer systems and applicationsldquo
Device
Human
User Interface (UI)
CHALLENGES
Design vs Technique
24
Usability amp Design
PrinciplesFunctionality
User Interface (UI)
25Source http[]Multi-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
User Interface (UI)
26
bull Domagoj Pavlešid (9)
ldquo[hellip] the most interesting part [hellip] was in Microsoft Surface Collage [hellip] I told here to zoom the photo and she instinctively took two fingers and did the pinch moverdquo
An Image of an image (10)
27
Functions
Application User Interface User
Image Image
Functions
goodUI = (applicationequals(image)) True False
Design Principles
28
bull After Shneiderman (11 S 36) strive for consistency
enable frequent user to use shortcuts
offer information feedback
design dialog to yield closure
offer simple error handling
permit easy reversal of actions
support internal locus of control and
reduce short-term memory load
Design Principles
29
ldquoDesign is not just what it looks like and feels like Design is how it worksrdquo Steve Jobs Apple Inc16 (12)
16 httpwwwapplecom
Usability
30
bull Lodhi quoting Nielsen (13 S 259)
ldquoUsability is a quality attribute that assesses how easy user interfaces are to use [hellip] also refers to methods for improving ease-of-use during the design processrdquo
bull Nielsenlsquos five quality components of usability(13 S 259)
Learnability Efficiency Memorability Errors Satisfaction
Usability Testing
bull Lodhi says (13 S 256)
ldquoIt is important to perform Usability Assessment hellip+ So the cost of maintenance and training of software can be reduced and will definitely increase the Usability of the productldquo
bull Some popular methods (13 S 257)
Surveys and Questionnaires
Observations
31
Peripheral Awareness
32
Enterprise Mirror Mobile Computer
Data
Aggregation
VisualisationCadiz et al (14 S 3)rdquo[hellip] works by filling usersrsquo peripheral attention with information such that it envelops them without distracting them [hellip] the goal is to present the information such that it works its way into usersrsquo minds without intentional interruptionsrdquo
hellip
Data integration Using standards
bull Really Simple Syndication (RSS)19
Getting information from blogs projects etc
bull Lightweight Directory Access Protocol(LDAP)20
Access to dictionary services like the Microsoft Active Directory
21
Eg bdquoWhat is the email address from Mr Xldquo orbdquoOf which group or team is Mr X a memberldquo
3319 httpdewikipediaorgwikiRSS20 httpdewikipediaorgwikiLightweight_Directory_Access_Protocol21 httpenwikipediaorgwikiActive_Directory
Roles
34
Layer 1 All users
People orexpert search
(Matchmaking(15 S 2))
View companyinformation
(Blogs Projects
Teams etc)
Layer 2 Employees
Favorites amp Notes
- Blog articles
- Help resources
- Customer contactinformation
Mini applications
- Mood (+ optinal shortmessage)
- Themes
My projects
- Overview
- Team members
- Todo lists
Notifications
- Meetings
- Calls
- Appointments
bull Prefered method
Radio-frequency identification (RFID)17
ISO 1444318
(1356 MHz)
Authentication model
3517 httpenwikipediaorgwikiRadio-frequency_identification
RFID transponder RFID station
eg MIFARE19
architecture
18 httpdewikipediaorgwikiISOIEC_1444319 httpdewikipediaorgwikiMifare
CONCLUSION AND OUTLOOK
Conclusion
bull So what I am going to do
Developing a multitouch-based social networkservice (SNS) in terms of an Enterprise Mirror
bull The original idea is based on learnings fromAnwendungen 2 und Projekt 2
bull I have to consider different issues likeusability data integration design principles etc
37
Outlook
bull First steps Multitouch-based User Interface
Part of the role system (especially Layer 1 seePage 26)
bull Windows Phone 722 development Support for Microsoft Silverlight
23applications
bull Integration of Enterprise Microblogging(EMB) (16) Short message service for enterprises
3822 httpwwwmicrosoftcomwindowsphonede-dedefaultaspx23 httpwwwmicrosoftcomsilverlight
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
Some other issues
bull Social network services has the potential to optimize the collaboration and thereby also the innovation of a company (4 S 9)
bull Richter and Koch quoting Cohen and Prusak(5 S 1)ldquohellip+ high potential of networking employees to increase
productivity and speed of innovation in companiesrdquo
bull Richter and Koch (5 S 1)ldquoSocial Networking Services (SNS) are the fastest
growing type of social software ndash both in the Internet and in company-wide Intranetsrdquo (hellip)
16
Example Facebook11
bull 2nd of the top 500 sites on alexacom12
(6)
1711 httpwwwfacebookcom12 httpwwwalexacom
Source httpwwwalexacomsiteinfofacebookcom
CONTEXT
Computer-Supported CooperativeWork (CSCW)
19
CommunityMirrors
Social Network Services (SNS)
Human Computer Interaction (HCI)
Master Thesis
Social Network Services (SNS) hellip
bull hellip are applications or web services which(7 S 2 5 S 3)
Visualize personal information
Connect people
Provide an expert search
Increase network or context awareness
Assist in the exchange of information
20
Models
bull Open Social Network Services
Internet-based such as Twitter13
Facebook14
studiVZ
15 etc
bull Closed Social Network Services
Intranet-based (limited to a special audience)
Distinctive feature Integration and combination ofcompany services (7 S 8)
2113 httptwittercom14 httpwwwfacebookcom15 httpwwwstudivznet
Human Computer Interaction (HCI)
Human Computer Interaction (HCI)
22
bull Ayob et al (8 S 427)
ldquoHuman Computer Interaction (HCI) is concern with investigating the relationship between people and computer systems and applicationsldquo
Device
Human
User Interface (UI)
CHALLENGES
Design vs Technique
24
Usability amp Design
PrinciplesFunctionality
User Interface (UI)
25Source http[]Multi-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
User Interface (UI)
26
bull Domagoj Pavlešid (9)
ldquo[hellip] the most interesting part [hellip] was in Microsoft Surface Collage [hellip] I told here to zoom the photo and she instinctively took two fingers and did the pinch moverdquo
An Image of an image (10)
27
Functions
Application User Interface User
Image Image
Functions
goodUI = (applicationequals(image)) True False
Design Principles
28
bull After Shneiderman (11 S 36) strive for consistency
enable frequent user to use shortcuts
offer information feedback
design dialog to yield closure
offer simple error handling
permit easy reversal of actions
support internal locus of control and
reduce short-term memory load
Design Principles
29
ldquoDesign is not just what it looks like and feels like Design is how it worksrdquo Steve Jobs Apple Inc16 (12)
16 httpwwwapplecom
Usability
30
bull Lodhi quoting Nielsen (13 S 259)
ldquoUsability is a quality attribute that assesses how easy user interfaces are to use [hellip] also refers to methods for improving ease-of-use during the design processrdquo
bull Nielsenlsquos five quality components of usability(13 S 259)
Learnability Efficiency Memorability Errors Satisfaction
Usability Testing
bull Lodhi says (13 S 256)
ldquoIt is important to perform Usability Assessment hellip+ So the cost of maintenance and training of software can be reduced and will definitely increase the Usability of the productldquo
bull Some popular methods (13 S 257)
Surveys and Questionnaires
Observations
31
Peripheral Awareness
32
Enterprise Mirror Mobile Computer
Data
Aggregation
VisualisationCadiz et al (14 S 3)rdquo[hellip] works by filling usersrsquo peripheral attention with information such that it envelops them without distracting them [hellip] the goal is to present the information such that it works its way into usersrsquo minds without intentional interruptionsrdquo
hellip
Data integration Using standards
bull Really Simple Syndication (RSS)19
Getting information from blogs projects etc
bull Lightweight Directory Access Protocol(LDAP)20
Access to dictionary services like the Microsoft Active Directory
21
Eg bdquoWhat is the email address from Mr Xldquo orbdquoOf which group or team is Mr X a memberldquo
3319 httpdewikipediaorgwikiRSS20 httpdewikipediaorgwikiLightweight_Directory_Access_Protocol21 httpenwikipediaorgwikiActive_Directory
Roles
34
Layer 1 All users
People orexpert search
(Matchmaking(15 S 2))
View companyinformation
(Blogs Projects
Teams etc)
Layer 2 Employees
Favorites amp Notes
- Blog articles
- Help resources
- Customer contactinformation
Mini applications
- Mood (+ optinal shortmessage)
- Themes
My projects
- Overview
- Team members
- Todo lists
Notifications
- Meetings
- Calls
- Appointments
bull Prefered method
Radio-frequency identification (RFID)17
ISO 1444318
(1356 MHz)
Authentication model
3517 httpenwikipediaorgwikiRadio-frequency_identification
RFID transponder RFID station
eg MIFARE19
architecture
18 httpdewikipediaorgwikiISOIEC_1444319 httpdewikipediaorgwikiMifare
CONCLUSION AND OUTLOOK
Conclusion
bull So what I am going to do
Developing a multitouch-based social networkservice (SNS) in terms of an Enterprise Mirror
bull The original idea is based on learnings fromAnwendungen 2 und Projekt 2
bull I have to consider different issues likeusability data integration design principles etc
37
Outlook
bull First steps Multitouch-based User Interface
Part of the role system (especially Layer 1 seePage 26)
bull Windows Phone 722 development Support for Microsoft Silverlight
23applications
bull Integration of Enterprise Microblogging(EMB) (16) Short message service for enterprises
3822 httpwwwmicrosoftcomwindowsphonede-dedefaultaspx23 httpwwwmicrosoftcomsilverlight
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
Example Facebook11
bull 2nd of the top 500 sites on alexacom12
(6)
1711 httpwwwfacebookcom12 httpwwwalexacom
Source httpwwwalexacomsiteinfofacebookcom
CONTEXT
Computer-Supported CooperativeWork (CSCW)
19
CommunityMirrors
Social Network Services (SNS)
Human Computer Interaction (HCI)
Master Thesis
Social Network Services (SNS) hellip
bull hellip are applications or web services which(7 S 2 5 S 3)
Visualize personal information
Connect people
Provide an expert search
Increase network or context awareness
Assist in the exchange of information
20
Models
bull Open Social Network Services
Internet-based such as Twitter13
Facebook14
studiVZ
15 etc
bull Closed Social Network Services
Intranet-based (limited to a special audience)
Distinctive feature Integration and combination ofcompany services (7 S 8)
2113 httptwittercom14 httpwwwfacebookcom15 httpwwwstudivznet
Human Computer Interaction (HCI)
Human Computer Interaction (HCI)
22
bull Ayob et al (8 S 427)
ldquoHuman Computer Interaction (HCI) is concern with investigating the relationship between people and computer systems and applicationsldquo
Device
Human
User Interface (UI)
CHALLENGES
Design vs Technique
24
Usability amp Design
PrinciplesFunctionality
User Interface (UI)
25Source http[]Multi-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
User Interface (UI)
26
bull Domagoj Pavlešid (9)
ldquo[hellip] the most interesting part [hellip] was in Microsoft Surface Collage [hellip] I told here to zoom the photo and she instinctively took two fingers and did the pinch moverdquo
An Image of an image (10)
27
Functions
Application User Interface User
Image Image
Functions
goodUI = (applicationequals(image)) True False
Design Principles
28
bull After Shneiderman (11 S 36) strive for consistency
enable frequent user to use shortcuts
offer information feedback
design dialog to yield closure
offer simple error handling
permit easy reversal of actions
support internal locus of control and
reduce short-term memory load
Design Principles
29
ldquoDesign is not just what it looks like and feels like Design is how it worksrdquo Steve Jobs Apple Inc16 (12)
16 httpwwwapplecom
Usability
30
bull Lodhi quoting Nielsen (13 S 259)
ldquoUsability is a quality attribute that assesses how easy user interfaces are to use [hellip] also refers to methods for improving ease-of-use during the design processrdquo
bull Nielsenlsquos five quality components of usability(13 S 259)
Learnability Efficiency Memorability Errors Satisfaction
Usability Testing
bull Lodhi says (13 S 256)
ldquoIt is important to perform Usability Assessment hellip+ So the cost of maintenance and training of software can be reduced and will definitely increase the Usability of the productldquo
bull Some popular methods (13 S 257)
Surveys and Questionnaires
Observations
31
Peripheral Awareness
32
Enterprise Mirror Mobile Computer
Data
Aggregation
VisualisationCadiz et al (14 S 3)rdquo[hellip] works by filling usersrsquo peripheral attention with information such that it envelops them without distracting them [hellip] the goal is to present the information such that it works its way into usersrsquo minds without intentional interruptionsrdquo
hellip
Data integration Using standards
bull Really Simple Syndication (RSS)19
Getting information from blogs projects etc
bull Lightweight Directory Access Protocol(LDAP)20
Access to dictionary services like the Microsoft Active Directory
21
Eg bdquoWhat is the email address from Mr Xldquo orbdquoOf which group or team is Mr X a memberldquo
3319 httpdewikipediaorgwikiRSS20 httpdewikipediaorgwikiLightweight_Directory_Access_Protocol21 httpenwikipediaorgwikiActive_Directory
Roles
34
Layer 1 All users
People orexpert search
(Matchmaking(15 S 2))
View companyinformation
(Blogs Projects
Teams etc)
Layer 2 Employees
Favorites amp Notes
- Blog articles
- Help resources
- Customer contactinformation
Mini applications
- Mood (+ optinal shortmessage)
- Themes
My projects
- Overview
- Team members
- Todo lists
Notifications
- Meetings
- Calls
- Appointments
bull Prefered method
Radio-frequency identification (RFID)17
ISO 1444318
(1356 MHz)
Authentication model
3517 httpenwikipediaorgwikiRadio-frequency_identification
RFID transponder RFID station
eg MIFARE19
architecture
18 httpdewikipediaorgwikiISOIEC_1444319 httpdewikipediaorgwikiMifare
CONCLUSION AND OUTLOOK
Conclusion
bull So what I am going to do
Developing a multitouch-based social networkservice (SNS) in terms of an Enterprise Mirror
bull The original idea is based on learnings fromAnwendungen 2 und Projekt 2
bull I have to consider different issues likeusability data integration design principles etc
37
Outlook
bull First steps Multitouch-based User Interface
Part of the role system (especially Layer 1 seePage 26)
bull Windows Phone 722 development Support for Microsoft Silverlight
23applications
bull Integration of Enterprise Microblogging(EMB) (16) Short message service for enterprises
3822 httpwwwmicrosoftcomwindowsphonede-dedefaultaspx23 httpwwwmicrosoftcomsilverlight
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
CONTEXT
Computer-Supported CooperativeWork (CSCW)
19
CommunityMirrors
Social Network Services (SNS)
Human Computer Interaction (HCI)
Master Thesis
Social Network Services (SNS) hellip
bull hellip are applications or web services which(7 S 2 5 S 3)
Visualize personal information
Connect people
Provide an expert search
Increase network or context awareness
Assist in the exchange of information
20
Models
bull Open Social Network Services
Internet-based such as Twitter13
Facebook14
studiVZ
15 etc
bull Closed Social Network Services
Intranet-based (limited to a special audience)
Distinctive feature Integration and combination ofcompany services (7 S 8)
2113 httptwittercom14 httpwwwfacebookcom15 httpwwwstudivznet
Human Computer Interaction (HCI)
Human Computer Interaction (HCI)
22
bull Ayob et al (8 S 427)
ldquoHuman Computer Interaction (HCI) is concern with investigating the relationship between people and computer systems and applicationsldquo
Device
Human
User Interface (UI)
CHALLENGES
Design vs Technique
24
Usability amp Design
PrinciplesFunctionality
User Interface (UI)
25Source http[]Multi-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
User Interface (UI)
26
bull Domagoj Pavlešid (9)
ldquo[hellip] the most interesting part [hellip] was in Microsoft Surface Collage [hellip] I told here to zoom the photo and she instinctively took two fingers and did the pinch moverdquo
An Image of an image (10)
27
Functions
Application User Interface User
Image Image
Functions
goodUI = (applicationequals(image)) True False
Design Principles
28
bull After Shneiderman (11 S 36) strive for consistency
enable frequent user to use shortcuts
offer information feedback
design dialog to yield closure
offer simple error handling
permit easy reversal of actions
support internal locus of control and
reduce short-term memory load
Design Principles
29
ldquoDesign is not just what it looks like and feels like Design is how it worksrdquo Steve Jobs Apple Inc16 (12)
16 httpwwwapplecom
Usability
30
bull Lodhi quoting Nielsen (13 S 259)
ldquoUsability is a quality attribute that assesses how easy user interfaces are to use [hellip] also refers to methods for improving ease-of-use during the design processrdquo
bull Nielsenlsquos five quality components of usability(13 S 259)
Learnability Efficiency Memorability Errors Satisfaction
Usability Testing
bull Lodhi says (13 S 256)
ldquoIt is important to perform Usability Assessment hellip+ So the cost of maintenance and training of software can be reduced and will definitely increase the Usability of the productldquo
bull Some popular methods (13 S 257)
Surveys and Questionnaires
Observations
31
Peripheral Awareness
32
Enterprise Mirror Mobile Computer
Data
Aggregation
VisualisationCadiz et al (14 S 3)rdquo[hellip] works by filling usersrsquo peripheral attention with information such that it envelops them without distracting them [hellip] the goal is to present the information such that it works its way into usersrsquo minds without intentional interruptionsrdquo
hellip
Data integration Using standards
bull Really Simple Syndication (RSS)19
Getting information from blogs projects etc
bull Lightweight Directory Access Protocol(LDAP)20
Access to dictionary services like the Microsoft Active Directory
21
Eg bdquoWhat is the email address from Mr Xldquo orbdquoOf which group or team is Mr X a memberldquo
3319 httpdewikipediaorgwikiRSS20 httpdewikipediaorgwikiLightweight_Directory_Access_Protocol21 httpenwikipediaorgwikiActive_Directory
Roles
34
Layer 1 All users
People orexpert search
(Matchmaking(15 S 2))
View companyinformation
(Blogs Projects
Teams etc)
Layer 2 Employees
Favorites amp Notes
- Blog articles
- Help resources
- Customer contactinformation
Mini applications
- Mood (+ optinal shortmessage)
- Themes
My projects
- Overview
- Team members
- Todo lists
Notifications
- Meetings
- Calls
- Appointments
bull Prefered method
Radio-frequency identification (RFID)17
ISO 1444318
(1356 MHz)
Authentication model
3517 httpenwikipediaorgwikiRadio-frequency_identification
RFID transponder RFID station
eg MIFARE19
architecture
18 httpdewikipediaorgwikiISOIEC_1444319 httpdewikipediaorgwikiMifare
CONCLUSION AND OUTLOOK
Conclusion
bull So what I am going to do
Developing a multitouch-based social networkservice (SNS) in terms of an Enterprise Mirror
bull The original idea is based on learnings fromAnwendungen 2 und Projekt 2
bull I have to consider different issues likeusability data integration design principles etc
37
Outlook
bull First steps Multitouch-based User Interface
Part of the role system (especially Layer 1 seePage 26)
bull Windows Phone 722 development Support for Microsoft Silverlight
23applications
bull Integration of Enterprise Microblogging(EMB) (16) Short message service for enterprises
3822 httpwwwmicrosoftcomwindowsphonede-dedefaultaspx23 httpwwwmicrosoftcomsilverlight
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
Computer-Supported CooperativeWork (CSCW)
19
CommunityMirrors
Social Network Services (SNS)
Human Computer Interaction (HCI)
Master Thesis
Social Network Services (SNS) hellip
bull hellip are applications or web services which(7 S 2 5 S 3)
Visualize personal information
Connect people
Provide an expert search
Increase network or context awareness
Assist in the exchange of information
20
Models
bull Open Social Network Services
Internet-based such as Twitter13
Facebook14
studiVZ
15 etc
bull Closed Social Network Services
Intranet-based (limited to a special audience)
Distinctive feature Integration and combination ofcompany services (7 S 8)
2113 httptwittercom14 httpwwwfacebookcom15 httpwwwstudivznet
Human Computer Interaction (HCI)
Human Computer Interaction (HCI)
22
bull Ayob et al (8 S 427)
ldquoHuman Computer Interaction (HCI) is concern with investigating the relationship between people and computer systems and applicationsldquo
Device
Human
User Interface (UI)
CHALLENGES
Design vs Technique
24
Usability amp Design
PrinciplesFunctionality
User Interface (UI)
25Source http[]Multi-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
User Interface (UI)
26
bull Domagoj Pavlešid (9)
ldquo[hellip] the most interesting part [hellip] was in Microsoft Surface Collage [hellip] I told here to zoom the photo and she instinctively took two fingers and did the pinch moverdquo
An Image of an image (10)
27
Functions
Application User Interface User
Image Image
Functions
goodUI = (applicationequals(image)) True False
Design Principles
28
bull After Shneiderman (11 S 36) strive for consistency
enable frequent user to use shortcuts
offer information feedback
design dialog to yield closure
offer simple error handling
permit easy reversal of actions
support internal locus of control and
reduce short-term memory load
Design Principles
29
ldquoDesign is not just what it looks like and feels like Design is how it worksrdquo Steve Jobs Apple Inc16 (12)
16 httpwwwapplecom
Usability
30
bull Lodhi quoting Nielsen (13 S 259)
ldquoUsability is a quality attribute that assesses how easy user interfaces are to use [hellip] also refers to methods for improving ease-of-use during the design processrdquo
bull Nielsenlsquos five quality components of usability(13 S 259)
Learnability Efficiency Memorability Errors Satisfaction
Usability Testing
bull Lodhi says (13 S 256)
ldquoIt is important to perform Usability Assessment hellip+ So the cost of maintenance and training of software can be reduced and will definitely increase the Usability of the productldquo
bull Some popular methods (13 S 257)
Surveys and Questionnaires
Observations
31
Peripheral Awareness
32
Enterprise Mirror Mobile Computer
Data
Aggregation
VisualisationCadiz et al (14 S 3)rdquo[hellip] works by filling usersrsquo peripheral attention with information such that it envelops them without distracting them [hellip] the goal is to present the information such that it works its way into usersrsquo minds without intentional interruptionsrdquo
hellip
Data integration Using standards
bull Really Simple Syndication (RSS)19
Getting information from blogs projects etc
bull Lightweight Directory Access Protocol(LDAP)20
Access to dictionary services like the Microsoft Active Directory
21
Eg bdquoWhat is the email address from Mr Xldquo orbdquoOf which group or team is Mr X a memberldquo
3319 httpdewikipediaorgwikiRSS20 httpdewikipediaorgwikiLightweight_Directory_Access_Protocol21 httpenwikipediaorgwikiActive_Directory
Roles
34
Layer 1 All users
People orexpert search
(Matchmaking(15 S 2))
View companyinformation
(Blogs Projects
Teams etc)
Layer 2 Employees
Favorites amp Notes
- Blog articles
- Help resources
- Customer contactinformation
Mini applications
- Mood (+ optinal shortmessage)
- Themes
My projects
- Overview
- Team members
- Todo lists
Notifications
- Meetings
- Calls
- Appointments
bull Prefered method
Radio-frequency identification (RFID)17
ISO 1444318
(1356 MHz)
Authentication model
3517 httpenwikipediaorgwikiRadio-frequency_identification
RFID transponder RFID station
eg MIFARE19
architecture
18 httpdewikipediaorgwikiISOIEC_1444319 httpdewikipediaorgwikiMifare
CONCLUSION AND OUTLOOK
Conclusion
bull So what I am going to do
Developing a multitouch-based social networkservice (SNS) in terms of an Enterprise Mirror
bull The original idea is based on learnings fromAnwendungen 2 und Projekt 2
bull I have to consider different issues likeusability data integration design principles etc
37
Outlook
bull First steps Multitouch-based User Interface
Part of the role system (especially Layer 1 seePage 26)
bull Windows Phone 722 development Support for Microsoft Silverlight
23applications
bull Integration of Enterprise Microblogging(EMB) (16) Short message service for enterprises
3822 httpwwwmicrosoftcomwindowsphonede-dedefaultaspx23 httpwwwmicrosoftcomsilverlight
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
Social Network Services (SNS) hellip
bull hellip are applications or web services which(7 S 2 5 S 3)
Visualize personal information
Connect people
Provide an expert search
Increase network or context awareness
Assist in the exchange of information
20
Models
bull Open Social Network Services
Internet-based such as Twitter13
Facebook14
studiVZ
15 etc
bull Closed Social Network Services
Intranet-based (limited to a special audience)
Distinctive feature Integration and combination ofcompany services (7 S 8)
2113 httptwittercom14 httpwwwfacebookcom15 httpwwwstudivznet
Human Computer Interaction (HCI)
Human Computer Interaction (HCI)
22
bull Ayob et al (8 S 427)
ldquoHuman Computer Interaction (HCI) is concern with investigating the relationship between people and computer systems and applicationsldquo
Device
Human
User Interface (UI)
CHALLENGES
Design vs Technique
24
Usability amp Design
PrinciplesFunctionality
User Interface (UI)
25Source http[]Multi-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
User Interface (UI)
26
bull Domagoj Pavlešid (9)
ldquo[hellip] the most interesting part [hellip] was in Microsoft Surface Collage [hellip] I told here to zoom the photo and she instinctively took two fingers and did the pinch moverdquo
An Image of an image (10)
27
Functions
Application User Interface User
Image Image
Functions
goodUI = (applicationequals(image)) True False
Design Principles
28
bull After Shneiderman (11 S 36) strive for consistency
enable frequent user to use shortcuts
offer information feedback
design dialog to yield closure
offer simple error handling
permit easy reversal of actions
support internal locus of control and
reduce short-term memory load
Design Principles
29
ldquoDesign is not just what it looks like and feels like Design is how it worksrdquo Steve Jobs Apple Inc16 (12)
16 httpwwwapplecom
Usability
30
bull Lodhi quoting Nielsen (13 S 259)
ldquoUsability is a quality attribute that assesses how easy user interfaces are to use [hellip] also refers to methods for improving ease-of-use during the design processrdquo
bull Nielsenlsquos five quality components of usability(13 S 259)
Learnability Efficiency Memorability Errors Satisfaction
Usability Testing
bull Lodhi says (13 S 256)
ldquoIt is important to perform Usability Assessment hellip+ So the cost of maintenance and training of software can be reduced and will definitely increase the Usability of the productldquo
bull Some popular methods (13 S 257)
Surveys and Questionnaires
Observations
31
Peripheral Awareness
32
Enterprise Mirror Mobile Computer
Data
Aggregation
VisualisationCadiz et al (14 S 3)rdquo[hellip] works by filling usersrsquo peripheral attention with information such that it envelops them without distracting them [hellip] the goal is to present the information such that it works its way into usersrsquo minds without intentional interruptionsrdquo
hellip
Data integration Using standards
bull Really Simple Syndication (RSS)19
Getting information from blogs projects etc
bull Lightweight Directory Access Protocol(LDAP)20
Access to dictionary services like the Microsoft Active Directory
21
Eg bdquoWhat is the email address from Mr Xldquo orbdquoOf which group or team is Mr X a memberldquo
3319 httpdewikipediaorgwikiRSS20 httpdewikipediaorgwikiLightweight_Directory_Access_Protocol21 httpenwikipediaorgwikiActive_Directory
Roles
34
Layer 1 All users
People orexpert search
(Matchmaking(15 S 2))
View companyinformation
(Blogs Projects
Teams etc)
Layer 2 Employees
Favorites amp Notes
- Blog articles
- Help resources
- Customer contactinformation
Mini applications
- Mood (+ optinal shortmessage)
- Themes
My projects
- Overview
- Team members
- Todo lists
Notifications
- Meetings
- Calls
- Appointments
bull Prefered method
Radio-frequency identification (RFID)17
ISO 1444318
(1356 MHz)
Authentication model
3517 httpenwikipediaorgwikiRadio-frequency_identification
RFID transponder RFID station
eg MIFARE19
architecture
18 httpdewikipediaorgwikiISOIEC_1444319 httpdewikipediaorgwikiMifare
CONCLUSION AND OUTLOOK
Conclusion
bull So what I am going to do
Developing a multitouch-based social networkservice (SNS) in terms of an Enterprise Mirror
bull The original idea is based on learnings fromAnwendungen 2 und Projekt 2
bull I have to consider different issues likeusability data integration design principles etc
37
Outlook
bull First steps Multitouch-based User Interface
Part of the role system (especially Layer 1 seePage 26)
bull Windows Phone 722 development Support for Microsoft Silverlight
23applications
bull Integration of Enterprise Microblogging(EMB) (16) Short message service for enterprises
3822 httpwwwmicrosoftcomwindowsphonede-dedefaultaspx23 httpwwwmicrosoftcomsilverlight
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
Models
bull Open Social Network Services
Internet-based such as Twitter13
Facebook14
studiVZ
15 etc
bull Closed Social Network Services
Intranet-based (limited to a special audience)
Distinctive feature Integration and combination ofcompany services (7 S 8)
2113 httptwittercom14 httpwwwfacebookcom15 httpwwwstudivznet
Human Computer Interaction (HCI)
Human Computer Interaction (HCI)
22
bull Ayob et al (8 S 427)
ldquoHuman Computer Interaction (HCI) is concern with investigating the relationship between people and computer systems and applicationsldquo
Device
Human
User Interface (UI)
CHALLENGES
Design vs Technique
24
Usability amp Design
PrinciplesFunctionality
User Interface (UI)
25Source http[]Multi-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
User Interface (UI)
26
bull Domagoj Pavlešid (9)
ldquo[hellip] the most interesting part [hellip] was in Microsoft Surface Collage [hellip] I told here to zoom the photo and she instinctively took two fingers and did the pinch moverdquo
An Image of an image (10)
27
Functions
Application User Interface User
Image Image
Functions
goodUI = (applicationequals(image)) True False
Design Principles
28
bull After Shneiderman (11 S 36) strive for consistency
enable frequent user to use shortcuts
offer information feedback
design dialog to yield closure
offer simple error handling
permit easy reversal of actions
support internal locus of control and
reduce short-term memory load
Design Principles
29
ldquoDesign is not just what it looks like and feels like Design is how it worksrdquo Steve Jobs Apple Inc16 (12)
16 httpwwwapplecom
Usability
30
bull Lodhi quoting Nielsen (13 S 259)
ldquoUsability is a quality attribute that assesses how easy user interfaces are to use [hellip] also refers to methods for improving ease-of-use during the design processrdquo
bull Nielsenlsquos five quality components of usability(13 S 259)
Learnability Efficiency Memorability Errors Satisfaction
Usability Testing
bull Lodhi says (13 S 256)
ldquoIt is important to perform Usability Assessment hellip+ So the cost of maintenance and training of software can be reduced and will definitely increase the Usability of the productldquo
bull Some popular methods (13 S 257)
Surveys and Questionnaires
Observations
31
Peripheral Awareness
32
Enterprise Mirror Mobile Computer
Data
Aggregation
VisualisationCadiz et al (14 S 3)rdquo[hellip] works by filling usersrsquo peripheral attention with information such that it envelops them without distracting them [hellip] the goal is to present the information such that it works its way into usersrsquo minds without intentional interruptionsrdquo
hellip
Data integration Using standards
bull Really Simple Syndication (RSS)19
Getting information from blogs projects etc
bull Lightweight Directory Access Protocol(LDAP)20
Access to dictionary services like the Microsoft Active Directory
21
Eg bdquoWhat is the email address from Mr Xldquo orbdquoOf which group or team is Mr X a memberldquo
3319 httpdewikipediaorgwikiRSS20 httpdewikipediaorgwikiLightweight_Directory_Access_Protocol21 httpenwikipediaorgwikiActive_Directory
Roles
34
Layer 1 All users
People orexpert search
(Matchmaking(15 S 2))
View companyinformation
(Blogs Projects
Teams etc)
Layer 2 Employees
Favorites amp Notes
- Blog articles
- Help resources
- Customer contactinformation
Mini applications
- Mood (+ optinal shortmessage)
- Themes
My projects
- Overview
- Team members
- Todo lists
Notifications
- Meetings
- Calls
- Appointments
bull Prefered method
Radio-frequency identification (RFID)17
ISO 1444318
(1356 MHz)
Authentication model
3517 httpenwikipediaorgwikiRadio-frequency_identification
RFID transponder RFID station
eg MIFARE19
architecture
18 httpdewikipediaorgwikiISOIEC_1444319 httpdewikipediaorgwikiMifare
CONCLUSION AND OUTLOOK
Conclusion
bull So what I am going to do
Developing a multitouch-based social networkservice (SNS) in terms of an Enterprise Mirror
bull The original idea is based on learnings fromAnwendungen 2 und Projekt 2
bull I have to consider different issues likeusability data integration design principles etc
37
Outlook
bull First steps Multitouch-based User Interface
Part of the role system (especially Layer 1 seePage 26)
bull Windows Phone 722 development Support for Microsoft Silverlight
23applications
bull Integration of Enterprise Microblogging(EMB) (16) Short message service for enterprises
3822 httpwwwmicrosoftcomwindowsphonede-dedefaultaspx23 httpwwwmicrosoftcomsilverlight
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
Human Computer Interaction (HCI)
Human Computer Interaction (HCI)
22
bull Ayob et al (8 S 427)
ldquoHuman Computer Interaction (HCI) is concern with investigating the relationship between people and computer systems and applicationsldquo
Device
Human
User Interface (UI)
CHALLENGES
Design vs Technique
24
Usability amp Design
PrinciplesFunctionality
User Interface (UI)
25Source http[]Multi-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
User Interface (UI)
26
bull Domagoj Pavlešid (9)
ldquo[hellip] the most interesting part [hellip] was in Microsoft Surface Collage [hellip] I told here to zoom the photo and she instinctively took two fingers and did the pinch moverdquo
An Image of an image (10)
27
Functions
Application User Interface User
Image Image
Functions
goodUI = (applicationequals(image)) True False
Design Principles
28
bull After Shneiderman (11 S 36) strive for consistency
enable frequent user to use shortcuts
offer information feedback
design dialog to yield closure
offer simple error handling
permit easy reversal of actions
support internal locus of control and
reduce short-term memory load
Design Principles
29
ldquoDesign is not just what it looks like and feels like Design is how it worksrdquo Steve Jobs Apple Inc16 (12)
16 httpwwwapplecom
Usability
30
bull Lodhi quoting Nielsen (13 S 259)
ldquoUsability is a quality attribute that assesses how easy user interfaces are to use [hellip] also refers to methods for improving ease-of-use during the design processrdquo
bull Nielsenlsquos five quality components of usability(13 S 259)
Learnability Efficiency Memorability Errors Satisfaction
Usability Testing
bull Lodhi says (13 S 256)
ldquoIt is important to perform Usability Assessment hellip+ So the cost of maintenance and training of software can be reduced and will definitely increase the Usability of the productldquo
bull Some popular methods (13 S 257)
Surveys and Questionnaires
Observations
31
Peripheral Awareness
32
Enterprise Mirror Mobile Computer
Data
Aggregation
VisualisationCadiz et al (14 S 3)rdquo[hellip] works by filling usersrsquo peripheral attention with information such that it envelops them without distracting them [hellip] the goal is to present the information such that it works its way into usersrsquo minds without intentional interruptionsrdquo
hellip
Data integration Using standards
bull Really Simple Syndication (RSS)19
Getting information from blogs projects etc
bull Lightweight Directory Access Protocol(LDAP)20
Access to dictionary services like the Microsoft Active Directory
21
Eg bdquoWhat is the email address from Mr Xldquo orbdquoOf which group or team is Mr X a memberldquo
3319 httpdewikipediaorgwikiRSS20 httpdewikipediaorgwikiLightweight_Directory_Access_Protocol21 httpenwikipediaorgwikiActive_Directory
Roles
34
Layer 1 All users
People orexpert search
(Matchmaking(15 S 2))
View companyinformation
(Blogs Projects
Teams etc)
Layer 2 Employees
Favorites amp Notes
- Blog articles
- Help resources
- Customer contactinformation
Mini applications
- Mood (+ optinal shortmessage)
- Themes
My projects
- Overview
- Team members
- Todo lists
Notifications
- Meetings
- Calls
- Appointments
bull Prefered method
Radio-frequency identification (RFID)17
ISO 1444318
(1356 MHz)
Authentication model
3517 httpenwikipediaorgwikiRadio-frequency_identification
RFID transponder RFID station
eg MIFARE19
architecture
18 httpdewikipediaorgwikiISOIEC_1444319 httpdewikipediaorgwikiMifare
CONCLUSION AND OUTLOOK
Conclusion
bull So what I am going to do
Developing a multitouch-based social networkservice (SNS) in terms of an Enterprise Mirror
bull The original idea is based on learnings fromAnwendungen 2 und Projekt 2
bull I have to consider different issues likeusability data integration design principles etc
37
Outlook
bull First steps Multitouch-based User Interface
Part of the role system (especially Layer 1 seePage 26)
bull Windows Phone 722 development Support for Microsoft Silverlight
23applications
bull Integration of Enterprise Microblogging(EMB) (16) Short message service for enterprises
3822 httpwwwmicrosoftcomwindowsphonede-dedefaultaspx23 httpwwwmicrosoftcomsilverlight
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
CHALLENGES
Design vs Technique
24
Usability amp Design
PrinciplesFunctionality
User Interface (UI)
25Source http[]Multi-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
User Interface (UI)
26
bull Domagoj Pavlešid (9)
ldquo[hellip] the most interesting part [hellip] was in Microsoft Surface Collage [hellip] I told here to zoom the photo and she instinctively took two fingers and did the pinch moverdquo
An Image of an image (10)
27
Functions
Application User Interface User
Image Image
Functions
goodUI = (applicationequals(image)) True False
Design Principles
28
bull After Shneiderman (11 S 36) strive for consistency
enable frequent user to use shortcuts
offer information feedback
design dialog to yield closure
offer simple error handling
permit easy reversal of actions
support internal locus of control and
reduce short-term memory load
Design Principles
29
ldquoDesign is not just what it looks like and feels like Design is how it worksrdquo Steve Jobs Apple Inc16 (12)
16 httpwwwapplecom
Usability
30
bull Lodhi quoting Nielsen (13 S 259)
ldquoUsability is a quality attribute that assesses how easy user interfaces are to use [hellip] also refers to methods for improving ease-of-use during the design processrdquo
bull Nielsenlsquos five quality components of usability(13 S 259)
Learnability Efficiency Memorability Errors Satisfaction
Usability Testing
bull Lodhi says (13 S 256)
ldquoIt is important to perform Usability Assessment hellip+ So the cost of maintenance and training of software can be reduced and will definitely increase the Usability of the productldquo
bull Some popular methods (13 S 257)
Surveys and Questionnaires
Observations
31
Peripheral Awareness
32
Enterprise Mirror Mobile Computer
Data
Aggregation
VisualisationCadiz et al (14 S 3)rdquo[hellip] works by filling usersrsquo peripheral attention with information such that it envelops them without distracting them [hellip] the goal is to present the information such that it works its way into usersrsquo minds without intentional interruptionsrdquo
hellip
Data integration Using standards
bull Really Simple Syndication (RSS)19
Getting information from blogs projects etc
bull Lightweight Directory Access Protocol(LDAP)20
Access to dictionary services like the Microsoft Active Directory
21
Eg bdquoWhat is the email address from Mr Xldquo orbdquoOf which group or team is Mr X a memberldquo
3319 httpdewikipediaorgwikiRSS20 httpdewikipediaorgwikiLightweight_Directory_Access_Protocol21 httpenwikipediaorgwikiActive_Directory
Roles
34
Layer 1 All users
People orexpert search
(Matchmaking(15 S 2))
View companyinformation
(Blogs Projects
Teams etc)
Layer 2 Employees
Favorites amp Notes
- Blog articles
- Help resources
- Customer contactinformation
Mini applications
- Mood (+ optinal shortmessage)
- Themes
My projects
- Overview
- Team members
- Todo lists
Notifications
- Meetings
- Calls
- Appointments
bull Prefered method
Radio-frequency identification (RFID)17
ISO 1444318
(1356 MHz)
Authentication model
3517 httpenwikipediaorgwikiRadio-frequency_identification
RFID transponder RFID station
eg MIFARE19
architecture
18 httpdewikipediaorgwikiISOIEC_1444319 httpdewikipediaorgwikiMifare
CONCLUSION AND OUTLOOK
Conclusion
bull So what I am going to do
Developing a multitouch-based social networkservice (SNS) in terms of an Enterprise Mirror
bull The original idea is based on learnings fromAnwendungen 2 und Projekt 2
bull I have to consider different issues likeusability data integration design principles etc
37
Outlook
bull First steps Multitouch-based User Interface
Part of the role system (especially Layer 1 seePage 26)
bull Windows Phone 722 development Support for Microsoft Silverlight
23applications
bull Integration of Enterprise Microblogging(EMB) (16) Short message service for enterprises
3822 httpwwwmicrosoftcomwindowsphonede-dedefaultaspx23 httpwwwmicrosoftcomsilverlight
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
Design vs Technique
24
Usability amp Design
PrinciplesFunctionality
User Interface (UI)
25Source http[]Multi-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
User Interface (UI)
26
bull Domagoj Pavlešid (9)
ldquo[hellip] the most interesting part [hellip] was in Microsoft Surface Collage [hellip] I told here to zoom the photo and she instinctively took two fingers and did the pinch moverdquo
An Image of an image (10)
27
Functions
Application User Interface User
Image Image
Functions
goodUI = (applicationequals(image)) True False
Design Principles
28
bull After Shneiderman (11 S 36) strive for consistency
enable frequent user to use shortcuts
offer information feedback
design dialog to yield closure
offer simple error handling
permit easy reversal of actions
support internal locus of control and
reduce short-term memory load
Design Principles
29
ldquoDesign is not just what it looks like and feels like Design is how it worksrdquo Steve Jobs Apple Inc16 (12)
16 httpwwwapplecom
Usability
30
bull Lodhi quoting Nielsen (13 S 259)
ldquoUsability is a quality attribute that assesses how easy user interfaces are to use [hellip] also refers to methods for improving ease-of-use during the design processrdquo
bull Nielsenlsquos five quality components of usability(13 S 259)
Learnability Efficiency Memorability Errors Satisfaction
Usability Testing
bull Lodhi says (13 S 256)
ldquoIt is important to perform Usability Assessment hellip+ So the cost of maintenance and training of software can be reduced and will definitely increase the Usability of the productldquo
bull Some popular methods (13 S 257)
Surveys and Questionnaires
Observations
31
Peripheral Awareness
32
Enterprise Mirror Mobile Computer
Data
Aggregation
VisualisationCadiz et al (14 S 3)rdquo[hellip] works by filling usersrsquo peripheral attention with information such that it envelops them without distracting them [hellip] the goal is to present the information such that it works its way into usersrsquo minds without intentional interruptionsrdquo
hellip
Data integration Using standards
bull Really Simple Syndication (RSS)19
Getting information from blogs projects etc
bull Lightweight Directory Access Protocol(LDAP)20
Access to dictionary services like the Microsoft Active Directory
21
Eg bdquoWhat is the email address from Mr Xldquo orbdquoOf which group or team is Mr X a memberldquo
3319 httpdewikipediaorgwikiRSS20 httpdewikipediaorgwikiLightweight_Directory_Access_Protocol21 httpenwikipediaorgwikiActive_Directory
Roles
34
Layer 1 All users
People orexpert search
(Matchmaking(15 S 2))
View companyinformation
(Blogs Projects
Teams etc)
Layer 2 Employees
Favorites amp Notes
- Blog articles
- Help resources
- Customer contactinformation
Mini applications
- Mood (+ optinal shortmessage)
- Themes
My projects
- Overview
- Team members
- Todo lists
Notifications
- Meetings
- Calls
- Appointments
bull Prefered method
Radio-frequency identification (RFID)17
ISO 1444318
(1356 MHz)
Authentication model
3517 httpenwikipediaorgwikiRadio-frequency_identification
RFID transponder RFID station
eg MIFARE19
architecture
18 httpdewikipediaorgwikiISOIEC_1444319 httpdewikipediaorgwikiMifare
CONCLUSION AND OUTLOOK
Conclusion
bull So what I am going to do
Developing a multitouch-based social networkservice (SNS) in terms of an Enterprise Mirror
bull The original idea is based on learnings fromAnwendungen 2 und Projekt 2
bull I have to consider different issues likeusability data integration design principles etc
37
Outlook
bull First steps Multitouch-based User Interface
Part of the role system (especially Layer 1 seePage 26)
bull Windows Phone 722 development Support for Microsoft Silverlight
23applications
bull Integration of Enterprise Microblogging(EMB) (16) Short message service for enterprises
3822 httpwwwmicrosoftcomwindowsphonede-dedefaultaspx23 httpwwwmicrosoftcomsilverlight
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
User Interface (UI)
25Source http[]Multi-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
User Interface (UI)
26
bull Domagoj Pavlešid (9)
ldquo[hellip] the most interesting part [hellip] was in Microsoft Surface Collage [hellip] I told here to zoom the photo and she instinctively took two fingers and did the pinch moverdquo
An Image of an image (10)
27
Functions
Application User Interface User
Image Image
Functions
goodUI = (applicationequals(image)) True False
Design Principles
28
bull After Shneiderman (11 S 36) strive for consistency
enable frequent user to use shortcuts
offer information feedback
design dialog to yield closure
offer simple error handling
permit easy reversal of actions
support internal locus of control and
reduce short-term memory load
Design Principles
29
ldquoDesign is not just what it looks like and feels like Design is how it worksrdquo Steve Jobs Apple Inc16 (12)
16 httpwwwapplecom
Usability
30
bull Lodhi quoting Nielsen (13 S 259)
ldquoUsability is a quality attribute that assesses how easy user interfaces are to use [hellip] also refers to methods for improving ease-of-use during the design processrdquo
bull Nielsenlsquos five quality components of usability(13 S 259)
Learnability Efficiency Memorability Errors Satisfaction
Usability Testing
bull Lodhi says (13 S 256)
ldquoIt is important to perform Usability Assessment hellip+ So the cost of maintenance and training of software can be reduced and will definitely increase the Usability of the productldquo
bull Some popular methods (13 S 257)
Surveys and Questionnaires
Observations
31
Peripheral Awareness
32
Enterprise Mirror Mobile Computer
Data
Aggregation
VisualisationCadiz et al (14 S 3)rdquo[hellip] works by filling usersrsquo peripheral attention with information such that it envelops them without distracting them [hellip] the goal is to present the information such that it works its way into usersrsquo minds without intentional interruptionsrdquo
hellip
Data integration Using standards
bull Really Simple Syndication (RSS)19
Getting information from blogs projects etc
bull Lightweight Directory Access Protocol(LDAP)20
Access to dictionary services like the Microsoft Active Directory
21
Eg bdquoWhat is the email address from Mr Xldquo orbdquoOf which group or team is Mr X a memberldquo
3319 httpdewikipediaorgwikiRSS20 httpdewikipediaorgwikiLightweight_Directory_Access_Protocol21 httpenwikipediaorgwikiActive_Directory
Roles
34
Layer 1 All users
People orexpert search
(Matchmaking(15 S 2))
View companyinformation
(Blogs Projects
Teams etc)
Layer 2 Employees
Favorites amp Notes
- Blog articles
- Help resources
- Customer contactinformation
Mini applications
- Mood (+ optinal shortmessage)
- Themes
My projects
- Overview
- Team members
- Todo lists
Notifications
- Meetings
- Calls
- Appointments
bull Prefered method
Radio-frequency identification (RFID)17
ISO 1444318
(1356 MHz)
Authentication model
3517 httpenwikipediaorgwikiRadio-frequency_identification
RFID transponder RFID station
eg MIFARE19
architecture
18 httpdewikipediaorgwikiISOIEC_1444319 httpdewikipediaorgwikiMifare
CONCLUSION AND OUTLOOK
Conclusion
bull So what I am going to do
Developing a multitouch-based social networkservice (SNS) in terms of an Enterprise Mirror
bull The original idea is based on learnings fromAnwendungen 2 und Projekt 2
bull I have to consider different issues likeusability data integration design principles etc
37
Outlook
bull First steps Multitouch-based User Interface
Part of the role system (especially Layer 1 seePage 26)
bull Windows Phone 722 development Support for Microsoft Silverlight
23applications
bull Integration of Enterprise Microblogging(EMB) (16) Short message service for enterprises
3822 httpwwwmicrosoftcomwindowsphonede-dedefaultaspx23 httpwwwmicrosoftcomsilverlight
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
User Interface (UI)
26
bull Domagoj Pavlešid (9)
ldquo[hellip] the most interesting part [hellip] was in Microsoft Surface Collage [hellip] I told here to zoom the photo and she instinctively took two fingers and did the pinch moverdquo
An Image of an image (10)
27
Functions
Application User Interface User
Image Image
Functions
goodUI = (applicationequals(image)) True False
Design Principles
28
bull After Shneiderman (11 S 36) strive for consistency
enable frequent user to use shortcuts
offer information feedback
design dialog to yield closure
offer simple error handling
permit easy reversal of actions
support internal locus of control and
reduce short-term memory load
Design Principles
29
ldquoDesign is not just what it looks like and feels like Design is how it worksrdquo Steve Jobs Apple Inc16 (12)
16 httpwwwapplecom
Usability
30
bull Lodhi quoting Nielsen (13 S 259)
ldquoUsability is a quality attribute that assesses how easy user interfaces are to use [hellip] also refers to methods for improving ease-of-use during the design processrdquo
bull Nielsenlsquos five quality components of usability(13 S 259)
Learnability Efficiency Memorability Errors Satisfaction
Usability Testing
bull Lodhi says (13 S 256)
ldquoIt is important to perform Usability Assessment hellip+ So the cost of maintenance and training of software can be reduced and will definitely increase the Usability of the productldquo
bull Some popular methods (13 S 257)
Surveys and Questionnaires
Observations
31
Peripheral Awareness
32
Enterprise Mirror Mobile Computer
Data
Aggregation
VisualisationCadiz et al (14 S 3)rdquo[hellip] works by filling usersrsquo peripheral attention with information such that it envelops them without distracting them [hellip] the goal is to present the information such that it works its way into usersrsquo minds without intentional interruptionsrdquo
hellip
Data integration Using standards
bull Really Simple Syndication (RSS)19
Getting information from blogs projects etc
bull Lightweight Directory Access Protocol(LDAP)20
Access to dictionary services like the Microsoft Active Directory
21
Eg bdquoWhat is the email address from Mr Xldquo orbdquoOf which group or team is Mr X a memberldquo
3319 httpdewikipediaorgwikiRSS20 httpdewikipediaorgwikiLightweight_Directory_Access_Protocol21 httpenwikipediaorgwikiActive_Directory
Roles
34
Layer 1 All users
People orexpert search
(Matchmaking(15 S 2))
View companyinformation
(Blogs Projects
Teams etc)
Layer 2 Employees
Favorites amp Notes
- Blog articles
- Help resources
- Customer contactinformation
Mini applications
- Mood (+ optinal shortmessage)
- Themes
My projects
- Overview
- Team members
- Todo lists
Notifications
- Meetings
- Calls
- Appointments
bull Prefered method
Radio-frequency identification (RFID)17
ISO 1444318
(1356 MHz)
Authentication model
3517 httpenwikipediaorgwikiRadio-frequency_identification
RFID transponder RFID station
eg MIFARE19
architecture
18 httpdewikipediaorgwikiISOIEC_1444319 httpdewikipediaorgwikiMifare
CONCLUSION AND OUTLOOK
Conclusion
bull So what I am going to do
Developing a multitouch-based social networkservice (SNS) in terms of an Enterprise Mirror
bull The original idea is based on learnings fromAnwendungen 2 und Projekt 2
bull I have to consider different issues likeusability data integration design principles etc
37
Outlook
bull First steps Multitouch-based User Interface
Part of the role system (especially Layer 1 seePage 26)
bull Windows Phone 722 development Support for Microsoft Silverlight
23applications
bull Integration of Enterprise Microblogging(EMB) (16) Short message service for enterprises
3822 httpwwwmicrosoftcomwindowsphonede-dedefaultaspx23 httpwwwmicrosoftcomsilverlight
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
An Image of an image (10)
27
Functions
Application User Interface User
Image Image
Functions
goodUI = (applicationequals(image)) True False
Design Principles
28
bull After Shneiderman (11 S 36) strive for consistency
enable frequent user to use shortcuts
offer information feedback
design dialog to yield closure
offer simple error handling
permit easy reversal of actions
support internal locus of control and
reduce short-term memory load
Design Principles
29
ldquoDesign is not just what it looks like and feels like Design is how it worksrdquo Steve Jobs Apple Inc16 (12)
16 httpwwwapplecom
Usability
30
bull Lodhi quoting Nielsen (13 S 259)
ldquoUsability is a quality attribute that assesses how easy user interfaces are to use [hellip] also refers to methods for improving ease-of-use during the design processrdquo
bull Nielsenlsquos five quality components of usability(13 S 259)
Learnability Efficiency Memorability Errors Satisfaction
Usability Testing
bull Lodhi says (13 S 256)
ldquoIt is important to perform Usability Assessment hellip+ So the cost of maintenance and training of software can be reduced and will definitely increase the Usability of the productldquo
bull Some popular methods (13 S 257)
Surveys and Questionnaires
Observations
31
Peripheral Awareness
32
Enterprise Mirror Mobile Computer
Data
Aggregation
VisualisationCadiz et al (14 S 3)rdquo[hellip] works by filling usersrsquo peripheral attention with information such that it envelops them without distracting them [hellip] the goal is to present the information such that it works its way into usersrsquo minds without intentional interruptionsrdquo
hellip
Data integration Using standards
bull Really Simple Syndication (RSS)19
Getting information from blogs projects etc
bull Lightweight Directory Access Protocol(LDAP)20
Access to dictionary services like the Microsoft Active Directory
21
Eg bdquoWhat is the email address from Mr Xldquo orbdquoOf which group or team is Mr X a memberldquo
3319 httpdewikipediaorgwikiRSS20 httpdewikipediaorgwikiLightweight_Directory_Access_Protocol21 httpenwikipediaorgwikiActive_Directory
Roles
34
Layer 1 All users
People orexpert search
(Matchmaking(15 S 2))
View companyinformation
(Blogs Projects
Teams etc)
Layer 2 Employees
Favorites amp Notes
- Blog articles
- Help resources
- Customer contactinformation
Mini applications
- Mood (+ optinal shortmessage)
- Themes
My projects
- Overview
- Team members
- Todo lists
Notifications
- Meetings
- Calls
- Appointments
bull Prefered method
Radio-frequency identification (RFID)17
ISO 1444318
(1356 MHz)
Authentication model
3517 httpenwikipediaorgwikiRadio-frequency_identification
RFID transponder RFID station
eg MIFARE19
architecture
18 httpdewikipediaorgwikiISOIEC_1444319 httpdewikipediaorgwikiMifare
CONCLUSION AND OUTLOOK
Conclusion
bull So what I am going to do
Developing a multitouch-based social networkservice (SNS) in terms of an Enterprise Mirror
bull The original idea is based on learnings fromAnwendungen 2 und Projekt 2
bull I have to consider different issues likeusability data integration design principles etc
37
Outlook
bull First steps Multitouch-based User Interface
Part of the role system (especially Layer 1 seePage 26)
bull Windows Phone 722 development Support for Microsoft Silverlight
23applications
bull Integration of Enterprise Microblogging(EMB) (16) Short message service for enterprises
3822 httpwwwmicrosoftcomwindowsphonede-dedefaultaspx23 httpwwwmicrosoftcomsilverlight
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
Design Principles
28
bull After Shneiderman (11 S 36) strive for consistency
enable frequent user to use shortcuts
offer information feedback
design dialog to yield closure
offer simple error handling
permit easy reversal of actions
support internal locus of control and
reduce short-term memory load
Design Principles
29
ldquoDesign is not just what it looks like and feels like Design is how it worksrdquo Steve Jobs Apple Inc16 (12)
16 httpwwwapplecom
Usability
30
bull Lodhi quoting Nielsen (13 S 259)
ldquoUsability is a quality attribute that assesses how easy user interfaces are to use [hellip] also refers to methods for improving ease-of-use during the design processrdquo
bull Nielsenlsquos five quality components of usability(13 S 259)
Learnability Efficiency Memorability Errors Satisfaction
Usability Testing
bull Lodhi says (13 S 256)
ldquoIt is important to perform Usability Assessment hellip+ So the cost of maintenance and training of software can be reduced and will definitely increase the Usability of the productldquo
bull Some popular methods (13 S 257)
Surveys and Questionnaires
Observations
31
Peripheral Awareness
32
Enterprise Mirror Mobile Computer
Data
Aggregation
VisualisationCadiz et al (14 S 3)rdquo[hellip] works by filling usersrsquo peripheral attention with information such that it envelops them without distracting them [hellip] the goal is to present the information such that it works its way into usersrsquo minds without intentional interruptionsrdquo
hellip
Data integration Using standards
bull Really Simple Syndication (RSS)19
Getting information from blogs projects etc
bull Lightweight Directory Access Protocol(LDAP)20
Access to dictionary services like the Microsoft Active Directory
21
Eg bdquoWhat is the email address from Mr Xldquo orbdquoOf which group or team is Mr X a memberldquo
3319 httpdewikipediaorgwikiRSS20 httpdewikipediaorgwikiLightweight_Directory_Access_Protocol21 httpenwikipediaorgwikiActive_Directory
Roles
34
Layer 1 All users
People orexpert search
(Matchmaking(15 S 2))
View companyinformation
(Blogs Projects
Teams etc)
Layer 2 Employees
Favorites amp Notes
- Blog articles
- Help resources
- Customer contactinformation
Mini applications
- Mood (+ optinal shortmessage)
- Themes
My projects
- Overview
- Team members
- Todo lists
Notifications
- Meetings
- Calls
- Appointments
bull Prefered method
Radio-frequency identification (RFID)17
ISO 1444318
(1356 MHz)
Authentication model
3517 httpenwikipediaorgwikiRadio-frequency_identification
RFID transponder RFID station
eg MIFARE19
architecture
18 httpdewikipediaorgwikiISOIEC_1444319 httpdewikipediaorgwikiMifare
CONCLUSION AND OUTLOOK
Conclusion
bull So what I am going to do
Developing a multitouch-based social networkservice (SNS) in terms of an Enterprise Mirror
bull The original idea is based on learnings fromAnwendungen 2 und Projekt 2
bull I have to consider different issues likeusability data integration design principles etc
37
Outlook
bull First steps Multitouch-based User Interface
Part of the role system (especially Layer 1 seePage 26)
bull Windows Phone 722 development Support for Microsoft Silverlight
23applications
bull Integration of Enterprise Microblogging(EMB) (16) Short message service for enterprises
3822 httpwwwmicrosoftcomwindowsphonede-dedefaultaspx23 httpwwwmicrosoftcomsilverlight
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
Design Principles
29
ldquoDesign is not just what it looks like and feels like Design is how it worksrdquo Steve Jobs Apple Inc16 (12)
16 httpwwwapplecom
Usability
30
bull Lodhi quoting Nielsen (13 S 259)
ldquoUsability is a quality attribute that assesses how easy user interfaces are to use [hellip] also refers to methods for improving ease-of-use during the design processrdquo
bull Nielsenlsquos five quality components of usability(13 S 259)
Learnability Efficiency Memorability Errors Satisfaction
Usability Testing
bull Lodhi says (13 S 256)
ldquoIt is important to perform Usability Assessment hellip+ So the cost of maintenance and training of software can be reduced and will definitely increase the Usability of the productldquo
bull Some popular methods (13 S 257)
Surveys and Questionnaires
Observations
31
Peripheral Awareness
32
Enterprise Mirror Mobile Computer
Data
Aggregation
VisualisationCadiz et al (14 S 3)rdquo[hellip] works by filling usersrsquo peripheral attention with information such that it envelops them without distracting them [hellip] the goal is to present the information such that it works its way into usersrsquo minds without intentional interruptionsrdquo
hellip
Data integration Using standards
bull Really Simple Syndication (RSS)19
Getting information from blogs projects etc
bull Lightweight Directory Access Protocol(LDAP)20
Access to dictionary services like the Microsoft Active Directory
21
Eg bdquoWhat is the email address from Mr Xldquo orbdquoOf which group or team is Mr X a memberldquo
3319 httpdewikipediaorgwikiRSS20 httpdewikipediaorgwikiLightweight_Directory_Access_Protocol21 httpenwikipediaorgwikiActive_Directory
Roles
34
Layer 1 All users
People orexpert search
(Matchmaking(15 S 2))
View companyinformation
(Blogs Projects
Teams etc)
Layer 2 Employees
Favorites amp Notes
- Blog articles
- Help resources
- Customer contactinformation
Mini applications
- Mood (+ optinal shortmessage)
- Themes
My projects
- Overview
- Team members
- Todo lists
Notifications
- Meetings
- Calls
- Appointments
bull Prefered method
Radio-frequency identification (RFID)17
ISO 1444318
(1356 MHz)
Authentication model
3517 httpenwikipediaorgwikiRadio-frequency_identification
RFID transponder RFID station
eg MIFARE19
architecture
18 httpdewikipediaorgwikiISOIEC_1444319 httpdewikipediaorgwikiMifare
CONCLUSION AND OUTLOOK
Conclusion
bull So what I am going to do
Developing a multitouch-based social networkservice (SNS) in terms of an Enterprise Mirror
bull The original idea is based on learnings fromAnwendungen 2 und Projekt 2
bull I have to consider different issues likeusability data integration design principles etc
37
Outlook
bull First steps Multitouch-based User Interface
Part of the role system (especially Layer 1 seePage 26)
bull Windows Phone 722 development Support for Microsoft Silverlight
23applications
bull Integration of Enterprise Microblogging(EMB) (16) Short message service for enterprises
3822 httpwwwmicrosoftcomwindowsphonede-dedefaultaspx23 httpwwwmicrosoftcomsilverlight
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
Usability
30
bull Lodhi quoting Nielsen (13 S 259)
ldquoUsability is a quality attribute that assesses how easy user interfaces are to use [hellip] also refers to methods for improving ease-of-use during the design processrdquo
bull Nielsenlsquos five quality components of usability(13 S 259)
Learnability Efficiency Memorability Errors Satisfaction
Usability Testing
bull Lodhi says (13 S 256)
ldquoIt is important to perform Usability Assessment hellip+ So the cost of maintenance and training of software can be reduced and will definitely increase the Usability of the productldquo
bull Some popular methods (13 S 257)
Surveys and Questionnaires
Observations
31
Peripheral Awareness
32
Enterprise Mirror Mobile Computer
Data
Aggregation
VisualisationCadiz et al (14 S 3)rdquo[hellip] works by filling usersrsquo peripheral attention with information such that it envelops them without distracting them [hellip] the goal is to present the information such that it works its way into usersrsquo minds without intentional interruptionsrdquo
hellip
Data integration Using standards
bull Really Simple Syndication (RSS)19
Getting information from blogs projects etc
bull Lightweight Directory Access Protocol(LDAP)20
Access to dictionary services like the Microsoft Active Directory
21
Eg bdquoWhat is the email address from Mr Xldquo orbdquoOf which group or team is Mr X a memberldquo
3319 httpdewikipediaorgwikiRSS20 httpdewikipediaorgwikiLightweight_Directory_Access_Protocol21 httpenwikipediaorgwikiActive_Directory
Roles
34
Layer 1 All users
People orexpert search
(Matchmaking(15 S 2))
View companyinformation
(Blogs Projects
Teams etc)
Layer 2 Employees
Favorites amp Notes
- Blog articles
- Help resources
- Customer contactinformation
Mini applications
- Mood (+ optinal shortmessage)
- Themes
My projects
- Overview
- Team members
- Todo lists
Notifications
- Meetings
- Calls
- Appointments
bull Prefered method
Radio-frequency identification (RFID)17
ISO 1444318
(1356 MHz)
Authentication model
3517 httpenwikipediaorgwikiRadio-frequency_identification
RFID transponder RFID station
eg MIFARE19
architecture
18 httpdewikipediaorgwikiISOIEC_1444319 httpdewikipediaorgwikiMifare
CONCLUSION AND OUTLOOK
Conclusion
bull So what I am going to do
Developing a multitouch-based social networkservice (SNS) in terms of an Enterprise Mirror
bull The original idea is based on learnings fromAnwendungen 2 und Projekt 2
bull I have to consider different issues likeusability data integration design principles etc
37
Outlook
bull First steps Multitouch-based User Interface
Part of the role system (especially Layer 1 seePage 26)
bull Windows Phone 722 development Support for Microsoft Silverlight
23applications
bull Integration of Enterprise Microblogging(EMB) (16) Short message service for enterprises
3822 httpwwwmicrosoftcomwindowsphonede-dedefaultaspx23 httpwwwmicrosoftcomsilverlight
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
Usability Testing
bull Lodhi says (13 S 256)
ldquoIt is important to perform Usability Assessment hellip+ So the cost of maintenance and training of software can be reduced and will definitely increase the Usability of the productldquo
bull Some popular methods (13 S 257)
Surveys and Questionnaires
Observations
31
Peripheral Awareness
32
Enterprise Mirror Mobile Computer
Data
Aggregation
VisualisationCadiz et al (14 S 3)rdquo[hellip] works by filling usersrsquo peripheral attention with information such that it envelops them without distracting them [hellip] the goal is to present the information such that it works its way into usersrsquo minds without intentional interruptionsrdquo
hellip
Data integration Using standards
bull Really Simple Syndication (RSS)19
Getting information from blogs projects etc
bull Lightweight Directory Access Protocol(LDAP)20
Access to dictionary services like the Microsoft Active Directory
21
Eg bdquoWhat is the email address from Mr Xldquo orbdquoOf which group or team is Mr X a memberldquo
3319 httpdewikipediaorgwikiRSS20 httpdewikipediaorgwikiLightweight_Directory_Access_Protocol21 httpenwikipediaorgwikiActive_Directory
Roles
34
Layer 1 All users
People orexpert search
(Matchmaking(15 S 2))
View companyinformation
(Blogs Projects
Teams etc)
Layer 2 Employees
Favorites amp Notes
- Blog articles
- Help resources
- Customer contactinformation
Mini applications
- Mood (+ optinal shortmessage)
- Themes
My projects
- Overview
- Team members
- Todo lists
Notifications
- Meetings
- Calls
- Appointments
bull Prefered method
Radio-frequency identification (RFID)17
ISO 1444318
(1356 MHz)
Authentication model
3517 httpenwikipediaorgwikiRadio-frequency_identification
RFID transponder RFID station
eg MIFARE19
architecture
18 httpdewikipediaorgwikiISOIEC_1444319 httpdewikipediaorgwikiMifare
CONCLUSION AND OUTLOOK
Conclusion
bull So what I am going to do
Developing a multitouch-based social networkservice (SNS) in terms of an Enterprise Mirror
bull The original idea is based on learnings fromAnwendungen 2 und Projekt 2
bull I have to consider different issues likeusability data integration design principles etc
37
Outlook
bull First steps Multitouch-based User Interface
Part of the role system (especially Layer 1 seePage 26)
bull Windows Phone 722 development Support for Microsoft Silverlight
23applications
bull Integration of Enterprise Microblogging(EMB) (16) Short message service for enterprises
3822 httpwwwmicrosoftcomwindowsphonede-dedefaultaspx23 httpwwwmicrosoftcomsilverlight
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
Peripheral Awareness
32
Enterprise Mirror Mobile Computer
Data
Aggregation
VisualisationCadiz et al (14 S 3)rdquo[hellip] works by filling usersrsquo peripheral attention with information such that it envelops them without distracting them [hellip] the goal is to present the information such that it works its way into usersrsquo minds without intentional interruptionsrdquo
hellip
Data integration Using standards
bull Really Simple Syndication (RSS)19
Getting information from blogs projects etc
bull Lightweight Directory Access Protocol(LDAP)20
Access to dictionary services like the Microsoft Active Directory
21
Eg bdquoWhat is the email address from Mr Xldquo orbdquoOf which group or team is Mr X a memberldquo
3319 httpdewikipediaorgwikiRSS20 httpdewikipediaorgwikiLightweight_Directory_Access_Protocol21 httpenwikipediaorgwikiActive_Directory
Roles
34
Layer 1 All users
People orexpert search
(Matchmaking(15 S 2))
View companyinformation
(Blogs Projects
Teams etc)
Layer 2 Employees
Favorites amp Notes
- Blog articles
- Help resources
- Customer contactinformation
Mini applications
- Mood (+ optinal shortmessage)
- Themes
My projects
- Overview
- Team members
- Todo lists
Notifications
- Meetings
- Calls
- Appointments
bull Prefered method
Radio-frequency identification (RFID)17
ISO 1444318
(1356 MHz)
Authentication model
3517 httpenwikipediaorgwikiRadio-frequency_identification
RFID transponder RFID station
eg MIFARE19
architecture
18 httpdewikipediaorgwikiISOIEC_1444319 httpdewikipediaorgwikiMifare
CONCLUSION AND OUTLOOK
Conclusion
bull So what I am going to do
Developing a multitouch-based social networkservice (SNS) in terms of an Enterprise Mirror
bull The original idea is based on learnings fromAnwendungen 2 und Projekt 2
bull I have to consider different issues likeusability data integration design principles etc
37
Outlook
bull First steps Multitouch-based User Interface
Part of the role system (especially Layer 1 seePage 26)
bull Windows Phone 722 development Support for Microsoft Silverlight
23applications
bull Integration of Enterprise Microblogging(EMB) (16) Short message service for enterprises
3822 httpwwwmicrosoftcomwindowsphonede-dedefaultaspx23 httpwwwmicrosoftcomsilverlight
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
Data integration Using standards
bull Really Simple Syndication (RSS)19
Getting information from blogs projects etc
bull Lightweight Directory Access Protocol(LDAP)20
Access to dictionary services like the Microsoft Active Directory
21
Eg bdquoWhat is the email address from Mr Xldquo orbdquoOf which group or team is Mr X a memberldquo
3319 httpdewikipediaorgwikiRSS20 httpdewikipediaorgwikiLightweight_Directory_Access_Protocol21 httpenwikipediaorgwikiActive_Directory
Roles
34
Layer 1 All users
People orexpert search
(Matchmaking(15 S 2))
View companyinformation
(Blogs Projects
Teams etc)
Layer 2 Employees
Favorites amp Notes
- Blog articles
- Help resources
- Customer contactinformation
Mini applications
- Mood (+ optinal shortmessage)
- Themes
My projects
- Overview
- Team members
- Todo lists
Notifications
- Meetings
- Calls
- Appointments
bull Prefered method
Radio-frequency identification (RFID)17
ISO 1444318
(1356 MHz)
Authentication model
3517 httpenwikipediaorgwikiRadio-frequency_identification
RFID transponder RFID station
eg MIFARE19
architecture
18 httpdewikipediaorgwikiISOIEC_1444319 httpdewikipediaorgwikiMifare
CONCLUSION AND OUTLOOK
Conclusion
bull So what I am going to do
Developing a multitouch-based social networkservice (SNS) in terms of an Enterprise Mirror
bull The original idea is based on learnings fromAnwendungen 2 und Projekt 2
bull I have to consider different issues likeusability data integration design principles etc
37
Outlook
bull First steps Multitouch-based User Interface
Part of the role system (especially Layer 1 seePage 26)
bull Windows Phone 722 development Support for Microsoft Silverlight
23applications
bull Integration of Enterprise Microblogging(EMB) (16) Short message service for enterprises
3822 httpwwwmicrosoftcomwindowsphonede-dedefaultaspx23 httpwwwmicrosoftcomsilverlight
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
Roles
34
Layer 1 All users
People orexpert search
(Matchmaking(15 S 2))
View companyinformation
(Blogs Projects
Teams etc)
Layer 2 Employees
Favorites amp Notes
- Blog articles
- Help resources
- Customer contactinformation
Mini applications
- Mood (+ optinal shortmessage)
- Themes
My projects
- Overview
- Team members
- Todo lists
Notifications
- Meetings
- Calls
- Appointments
bull Prefered method
Radio-frequency identification (RFID)17
ISO 1444318
(1356 MHz)
Authentication model
3517 httpenwikipediaorgwikiRadio-frequency_identification
RFID transponder RFID station
eg MIFARE19
architecture
18 httpdewikipediaorgwikiISOIEC_1444319 httpdewikipediaorgwikiMifare
CONCLUSION AND OUTLOOK
Conclusion
bull So what I am going to do
Developing a multitouch-based social networkservice (SNS) in terms of an Enterprise Mirror
bull The original idea is based on learnings fromAnwendungen 2 und Projekt 2
bull I have to consider different issues likeusability data integration design principles etc
37
Outlook
bull First steps Multitouch-based User Interface
Part of the role system (especially Layer 1 seePage 26)
bull Windows Phone 722 development Support for Microsoft Silverlight
23applications
bull Integration of Enterprise Microblogging(EMB) (16) Short message service for enterprises
3822 httpwwwmicrosoftcomwindowsphonede-dedefaultaspx23 httpwwwmicrosoftcomsilverlight
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
bull Prefered method
Radio-frequency identification (RFID)17
ISO 1444318
(1356 MHz)
Authentication model
3517 httpenwikipediaorgwikiRadio-frequency_identification
RFID transponder RFID station
eg MIFARE19
architecture
18 httpdewikipediaorgwikiISOIEC_1444319 httpdewikipediaorgwikiMifare
CONCLUSION AND OUTLOOK
Conclusion
bull So what I am going to do
Developing a multitouch-based social networkservice (SNS) in terms of an Enterprise Mirror
bull The original idea is based on learnings fromAnwendungen 2 und Projekt 2
bull I have to consider different issues likeusability data integration design principles etc
37
Outlook
bull First steps Multitouch-based User Interface
Part of the role system (especially Layer 1 seePage 26)
bull Windows Phone 722 development Support for Microsoft Silverlight
23applications
bull Integration of Enterprise Microblogging(EMB) (16) Short message service for enterprises
3822 httpwwwmicrosoftcomwindowsphonede-dedefaultaspx23 httpwwwmicrosoftcomsilverlight
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
CONCLUSION AND OUTLOOK
Conclusion
bull So what I am going to do
Developing a multitouch-based social networkservice (SNS) in terms of an Enterprise Mirror
bull The original idea is based on learnings fromAnwendungen 2 und Projekt 2
bull I have to consider different issues likeusability data integration design principles etc
37
Outlook
bull First steps Multitouch-based User Interface
Part of the role system (especially Layer 1 seePage 26)
bull Windows Phone 722 development Support for Microsoft Silverlight
23applications
bull Integration of Enterprise Microblogging(EMB) (16) Short message service for enterprises
3822 httpwwwmicrosoftcomwindowsphonede-dedefaultaspx23 httpwwwmicrosoftcomsilverlight
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
Conclusion
bull So what I am going to do
Developing a multitouch-based social networkservice (SNS) in terms of an Enterprise Mirror
bull The original idea is based on learnings fromAnwendungen 2 und Projekt 2
bull I have to consider different issues likeusability data integration design principles etc
37
Outlook
bull First steps Multitouch-based User Interface
Part of the role system (especially Layer 1 seePage 26)
bull Windows Phone 722 development Support for Microsoft Silverlight
23applications
bull Integration of Enterprise Microblogging(EMB) (16) Short message service for enterprises
3822 httpwwwmicrosoftcomwindowsphonede-dedefaultaspx23 httpwwwmicrosoftcomsilverlight
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
Outlook
bull First steps Multitouch-based User Interface
Part of the role system (especially Layer 1 seePage 26)
bull Windows Phone 722 development Support for Microsoft Silverlight
23applications
bull Integration of Enterprise Microblogging(EMB) (16) Short message service for enterprises
3822 httpwwwmicrosoftcomwindowsphonede-dedefaultaspx23 httpwwwmicrosoftcomsilverlight
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
THANK YOU FORYOUR ATTENTION
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
QUESTIONS
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
REFERENCES
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
References (13)
(1) Dourish P and Bellotti V 1992 Awareness and coordination in shared workspaces In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work(Toronto Ontario Canada November 01 -04 1992) CSCW 92 ACM New York NY 107-114 httpdoiacmorg101145143457143468
(2) Kim Jangwoon Park Jaewan and Lee HyungKwan Kim Chilwoo HCI(Human Computer Interaction) Using Multi-touch Tabletop Display Gwangju Korea Department of Computer Engineering Chonnam National University 2007
(3) Barnkow Lorenz Vortraumlge Master Informatik HAW Hamburg 200910 (Anwendungen 2) [Online] 06 23 2010 [Cited 12 22 2010] httpusersinformatikhaw-hamburgde~ubicompprojektemaster2010-aw2barnkowfolienpdf
(4) Richter Alexander and Koch Michael Zum Einsatz von Social Networking Services im Unternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt derBundeswehr 2009
(5) Richter Alexander and Koch Michael Functions of Social Networking Services Munich Cooperation Systems Center Munich (CSCM) Bundeswehr University 2008
(6) Alexa - The Web Information Company Facebookcom Site Info [Online] 2010 [Cited 12 26 2010] httpwwwalexacomsiteinfofacebookcom
42
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
References (23)
(7) Richter Alexander et al Social Networking in einem Beratungsunternehmen Muumlnchen Forschungsgruppe Kooperationssysteme Universitaumlt der Bundeswehr 2009
(8) Ayob Nurul Zakiah binti Hussin Ab Razak Che and Dahlan Halina Mohamed Three Layers Design Guideline for Mobile Application Johor Malaysia Faculty of Computer Science and Information System Universiti Teknologi of Malaysia 2009
(9) Domagoj Pavlešid I [heart] web | Multi-touch usability ldquostudyrdquo with 3-year-old [Online] 10 05 2010 [Zitat vom 22 12 2010] httpwwwdomagojpavlesiccompostMulti-touch-usability-e2809cstudye2809d-with-3-year-oldaspx
(10)Microsoft Deutschland GmbH Webcast Die 8 goldenen Regeln des UI-Designs - Gestaltung von Benutzerschnittstellen | MSDN Online [Online] 04 02 2009 [Cited 12 2010 26] httpwwwmicrosoftcomgermanymsdnwebcastslibraryaspxid=1032410266
(11)Ismail SF Hashim R and Abidin SZZ Collaborative Bridge Game A Comparative Study on User Interface Design Malaysia Johor Malaysia Universiti Tun Hussein Onn UniversitiTeknologi MARA 2010
(12)The Quotations Page Quote Details Steve Jobs Design is not just - The Quotations Page [Online] 2010 [Cited 12 22 2010] httpwwwquotationspagecomquote38348html
43
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44
References (33)
(13)Lodhi Afifa Usability Heuristics as an Assessment Parameter for performing Usability Testing Islamabad Pakistan Department of computing Iqra University Islamabad Campus 2010
(14)Cadiz JJ et al Sideshow Providing Peripheral Awareness of Important Information Redmond WA 98052 Microsoft Research Microsoft Corporation 2001
(15)Koch Michael und Toni Karlheinz Community-Mirrors zur Unterstuumltzung von Community-Treffen Dresden GeNeMe2004 - Gemeinschaften in Neuen Medien 2004 S 127 - 138 httpsunschlichter0informatiktu-muenchendelehrstuhlpersonentonipdftoni2004apdf
(16)Riemer Kai Richter Alexander and Boumlhringer Martin Kooperationssysteme (CSCM) raquo Blog Archive raquo Artikel zu Enterprise Microblogging in der Zeitschrift WIRTSCHAFTSINFORMATIK [Online] 12 20 2010 [Cited 12 29 2010] httpwwwkooperationssystemede20101220artikel-zu-enterprise-microblogging-in-der-zeitschrift-wirtschaftsinformatik
44