14 - 16 november 2012 | cancun, mexico better together the benefits of selling avaya networking with...

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14 - 16 November 2012 | Cancun, Mexico Better Together The benefits of selling Avaya Networking with Avaya UC and CC

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Page 1: 14 - 16 November 2012 | Cancun, Mexico Better Together The benefits of selling Avaya Networking with Avaya UC and CC

14 - 16 November 2012 | Cancun, Mexico

Better TogetherThe benefits of selling Avaya Networking with Avaya UC and CC

Page 2: 14 - 16 November 2012 | Cancun, Mexico Better Together The benefits of selling Avaya Networking with Avaya UC and CC

Technology leader for 30 years

1985 1998 2009

Avaya has shipped over:100 million voice lines AND 100 million data ports

1994

SynOpticsICOMMUNICATION

S

WELLFLEET

Bay Networks

Edge Stacking (BayStack)

Layer 3 Switching (Passport)

VPN (Contivity)

Resilient Stacking

Active/Active Switch Clustering

Identity-Based Access

Energy Efficiency

Shortest PathBridging

Simplified Multicasting

Distributed Top of Rack

Real-Time Applications Focus

Page 3: 14 - 16 November 2012 | Cancun, Mexico Better Together The benefits of selling Avaya Networking with Avaya UC and CC

Collaboration Focus - Data Center to Desktop

Secure Mobile Collaboration

ERS 8000

WLAN 8100

ERS 4000

ERS 5000

SR 4134

AG 2330

ERS 3500

VPN Clients

ERS 2500

VSP 9000

VSP 7000

Network Management

Collaboration Pods

Intelligent Edge

Dynamic Data

Center

Unified Branch VoIPDesk Sets

Avaya Desktop Video Display

Flare on iPad

Wireless Sets

Customer Care Sets

Third party clients

Avaya Desktop Video Display

Avaya Desktop Video Display

Mobile clients

IMPROVE TIME-TO-SERVICE

MANAGE PERFORMANCEREDUCE ERRORS

Page 4: 14 - 16 November 2012 | Cancun, Mexico Better Together The benefits of selling Avaya Networking with Avaya UC and CC

Users care about two things

Enterprise Application

Page 5: 14 - 16 November 2012 | Cancun, Mexico Better Together The benefits of selling Avaya Networking with Avaya UC and CC

14 - 16 November 2012 | Cancun, Mexico

Legacy View of the EnterpriseAvaya’s View of the Enterprise

APPLICATIONSNETWORK

APPLICATIONS

Page 6: 14 - 16 November 2012 | Cancun, Mexico Better Together The benefits of selling Avaya Networking with Avaya UC and CC

Avaya Networking Strategy

• Ease of commerce• Ease of implementation• Ease of support• Best in class UC experience

Disruptive Technologies

• Fabric Connect

• Shortest Path Bridging (SPB)

• Horizontal switching

• Single quoting system for UC/CC and networking

• Validated, pre-tested solutions

• IP Office configuration script single command switch config <1 min

• Plug n Play and auto-provision ports <1 min

• Hot swap replacement with auto-config in < 2 minutes

• VPFM - Integrated fault, performance monitoring

• Up to 18x stack performance ensures readiness for real-time applications

• Advanced resilient stacking ensures always on availability

Ease of Implementation

Ease of Commerce Ease of Support Best In-Class

User Experience

Avaya on Avaya

Page 7: 14 - 16 November 2012 | Cancun, Mexico Better Together The benefits of selling Avaya Networking with Avaya UC and CC

Avaya Networking Strategy

One protocol replaces many

(STP, OSPF, BGP, PIM)

Quarantines the Core from change, reducing

errors

Enables seamless

proactive & reactive VM

mobility

Empowers real-time service moves and additions

Business ContinuitySimplicity Maximize Benefits

of virtualization Time to Service

• Ease of commerce• Ease of implementation• Ease of support• Best in class UC experience

• Fabric Connect

• Shortest Path Bridging (SPB)

• Horizontal switching

Avaya on Avaya Disruptive Technologies

Page 8: 14 - 16 November 2012 | Cancun, Mexico Better Together The benefits of selling Avaya Networking with Avaya UC and CC

Adding Networking to UC & CC

Networking Substantially Increases Overall Spend

Average CC Revenue Per CC Customer

Average UC Revenue Per UC Customer $37K

$129K

$33K

$185K

4x 6xNo Networking

With Networking

No Networking

With Networking

Page 9: 14 - 16 November 2012 | Cancun, Mexico Better Together The benefits of selling Avaya Networking with Avaya UC and CC

14 - 16 November 2012 | Cancun, Mexico

And for you …..

Competitor 1 Competitor 2

Partner Product Margin 16% - 22% 40% - 60% 12% - 15% 5% - 8%

Triple 770% off MSRP

PoE for Free promotion (expires Dec 31st 2012)

Free ERS with IP phones*

Data Networking Deal Registration

Currently 6% off WPP

Partner Blended Margin(Product + Services)

25% - 30%+

Attached with Avaya Aura (bundled UC + Networking offer)

25% - 28%

Avaya Connect Grow Right Program (available soon)

20% Rebate applied to growth

* For every 24  96x1* IP telephones that a reseller buys, they get an ERS 3500 POE at no charge! For every 48  96x1* IP telephones that a reseller buys, they get an ERS 4800 POE at no charge!

Page 10: 14 - 16 November 2012 | Cancun, Mexico Better Together The benefits of selling Avaya Networking with Avaya UC and CC

14 - 16 November 2012 | Cancun, Mexico

Simple Attach Opportunities

• Opportunity: Growth in Mobility, BYOD and Video

• Attach: ERS 4000/5000 with Avaya Aura sales and IP phones

• Opportunity: 64% of SME’s are upgrading legacy systems to UC

• Attach: ERS 3000/4000 with Avaya converged IP Office & IP phones

• Opportunity: Virtualization of UC

• Solution: Avaya Collaboration POD

Page 11: 14 - 16 November 2012 | Cancun, Mexico Better Together The benefits of selling Avaya Networking with Avaya UC and CC

Ease of Implementation

Scenario: Pinnacle Company has to install 5 different converged IP Office Systems in different customer sites.

Using ERS 3500 quick start installation script…

Error free deployments - in minutes rather than hours - without specialized data expertise

Voice centric installer unpack

equipment

Connects to ERS 3500

Types one command;

switch is set up in under a

minute

Page 12: 14 - 16 November 2012 | Cancun, Mexico Better Together The benefits of selling Avaya Networking with Avaya UC and CC

Ease of Support

Scenario: Apex Company’s most strategic customer is hosting an event where there will be a significant increase in

voice and video traffic. With Avaya SLAMon..

Proactive performance monitoring addresses issues before they arise

Real-time traffic is simulated to

proactively measure

performance

Potential issues and their root

cause is easily identified

Changes are implemented prior to the

event

Page 13: 14 - 16 November 2012 | Cancun, Mexico Better Together The benefits of selling Avaya Networking with Avaya UC and CC

Best in Class User Experience

Scenario: Steve, a VP at a financial institution, participates in a video conferencing call with important clients.

Reduces Complexity - Ensures Optimal Experience

At login, network detects

he is running Scopia client,

then

Checks for viable

network resources for a high QoE

Pending resources,

assigned to a dedicated video

service

Page 14: 14 - 16 November 2012 | Cancun, Mexico Better Together The benefits of selling Avaya Networking with Avaya UC and CC

Pre-integrated solutions…

Integrates network, compute, storage, management and applications as a

single solution offering

Compute

Storage

Networking

Applications

IntegratedSolution

Management

Introducing Avaya Collaboration Pod Rapid deployment of real-time apps

Page 15: 14 - 16 November 2012 | Cancun, Mexico Better Together The benefits of selling Avaya Networking with Avaya UC and CC

And Improved Value

Source: Miercom, 2011 (*Outside of the test set)

3 Year TCO@ 10,000 ports

Avaya HP Cisco Juniper -

500

1,000

1,500

2,000

2,500

3,000

Energy

Maintenance

Product

($M)

Up to:

Than the competition

50% energy costs

50% capital

costs

70% maintenance

costs

Page 16: 14 - 16 November 2012 | Cancun, Mexico Better Together The benefits of selling Avaya Networking with Avaya UC and CC

Rothesay Netherwood School

Students increasingly bringing personal devices

Security & network capacity concerns

Aging network infrastructure

Empower teachers to enhance learning environment

Problem

Embrace BYOD securely Enhanced Collaboration High availability network Complete end to end

solution

Value

End to End Avaya network− IP Office− IP Phones− ERS 4000 and 5000

series− WLAN 8100 series− Identity Engines− Unified Management

Solution

Independent, co-educational boarding & day school

Required 21st Century-Ready network infrastructure

Embrace BYOD to enhance learning environment

“Our goal is to build 21st century classrooms with interactive tools that help students learn in new ways. With Avaya, we now have a powerful network that is up to the task and can support the steps we’re taking to improve learning. We are able to get everything we need from Avaya—delivered in one fully integrated package.”

—Tammy Earle, Director of Technology, Rothesay Netherwood School

Page 17: 14 - 16 November 2012 | Cancun, Mexico Better Together The benefits of selling Avaya Networking with Avaya UC and CC

Recent Press

“Of all the presentations, Avaya's SPB talk was the only one to provide an

example of a production deployment. It mentioned a hospital

deploying SPB to support a multitenant environment.”

Jim Duffy, Network World

“Avaya Identity Engine can identify

the device and the user based on his or her login credentials,

"fingerprint" it, and register it accordingly, based on supplied

policies.”Ted Samson, InfoWorld

Avaya Identity Engines allows us to tailor the level of network access based on both the user and device,

minimizing the risk of security breaches and ensuring

confidentiality of patient data. "—Mark Starry, Concord Hospital

“Avaya's genuine open standards approach gives us confidence that

we are protecting our existing investment and still future-

proofing our network to easily accommodate future innovations.“Harald Nordås, Sparebanken

Vest

Avaya is the company that is stepping in with a true, holistic

BYOD proposal that covers all the pieces.“

Zeus Kerravala, ZK Research

“By using the Avaya VENA Enterprise Fabric …We now find

ourselves in the pleasantly refreshing position of being able to consistently

say 'yes we can'.“Phil Taylor, Leeds Metropolitan

University

Page 18: 14 - 16 November 2012 | Cancun, Mexico Better Together The benefits of selling Avaya Networking with Avaya UC and CC

Recent Customer Announcements

**

* * *

* Avaya VENA Fabric references

Page 19: 14 - 16 November 2012 | Cancun, Mexico Better Together The benefits of selling Avaya Networking with Avaya UC and CC

14 - 16 November 2012 | Cancun, Mexico

Summary

On

• Win Faster

• Accelerate Time to Service

• Resolve issues faster

• Optimize User experience

An all-Avaya solution ensures a full service experience