15 ways to spice up facebook

63
15 Ways to Spice Up Your Library’s Facebook Page Jamie Matczak Nicolet Federated Library System Green Bay, WI

Upload: jamzak

Post on 13-Apr-2017

424 views

Category:

Education


0 download

TRANSCRIPT

Page 1: 15 Ways To Spice up Facebook

15 Ways to Spice UpYour Library’s

Facebook Page

Jamie MatczakNicolet Federated Library SystemGreen Bay, WI

Page 2: 15 Ways To Spice up Facebook

Facebook StatsA recent JP Morgan analysis of Comscore data shows that the average U.S. Facebook user spent more than 27 hours on Facebook and Facebook Messenger last month, of which 21.5 hours were on smartphones. 

Page 3: 15 Ways To Spice up Facebook

Facebook Stats

Page 4: 15 Ways To Spice up Facebook

Facebook Stats

Page 5: 15 Ways To Spice up Facebook

What Could it

Look Like ?

Page 6: 15 Ways To Spice up Facebook

Over the next few years, our goal is to make Facebook a cross-platform platform that allows developers to build, grow and monetize their apps across every major mobile platform.  - Mark Zuckerberg

Page 7: 15 Ways To Spice up Facebook

Universal Sign-ins

Page 8: 15 Ways To Spice up Facebook

External Advertising

Page 9: 15 Ways To Spice up Facebook

Why Have a Page? - Helps Deliver Better Customer Service- Promotes Your Library- Personalizes Your Library- Drives Traffic to Website & Events

Page 10: 15 Ways To Spice up Facebook

Let’s Go Back…A recent JP Morgan analysis of Comscore data shows that the average U.S. Facebook user spent more than 27 hours on Facebook … 

but are they seeing your page?

Page 11: 15 Ways To Spice up Facebook

Edgerank

16%

Page 12: 15 Ways To Spice up Facebook

15 Ways to Spice UpYour Library’s

Facebook Page

Page 13: 15 Ways To Spice up Facebook

1. Basic Maintenance

Page 14: 15 Ways To Spice up Facebook
Page 15: 15 Ways To Spice up Facebook

2. Customer Response

Page 16: 15 Ways To Spice up Facebook

Price and hours

What to Wear

Directions

Page 17: 15 Ways To Spice up Facebook

3. Powerful Posting

- How Often- How Much- What Time

Page 18: 15 Ways To Spice up Facebook

Powerful Posting

- What Time

Page 19: 15 Ways To Spice up Facebook
Page 20: 15 Ways To Spice up Facebook

4-8. Exceptional Engagement

Page 21: 15 Ways To Spice up Facebook

4. Engagement: Humor- Deoderant/Body Wash- Over 2.6 Million fans- Old Spice Guy

Page 22: 15 Ways To Spice up Facebook

4. Engagement - Humor

Page 23: 15 Ways To Spice up Facebook

4. Engagement - Humor

- Change up posts - Share funny bits or info

Page 24: 15 Ways To Spice up Facebook

5. Engagement: Contests- Professional Baseball team- Over 1 million fans- Player, Fan Features

Page 25: 15 Ways To Spice up Facebook

5. Engagement: Contests

The best part of waking up is knowing you’re one day closer to opening day. #SeeUApril6

Page 26: 15 Ways To Spice up Facebook

5. Engagement: Contests

Opening Day is so close you can almost taste it. 27 days and counting. #SeeUApril6

Page 27: 15 Ways To Spice up Facebook

5. Engagement: Contests- Travel/Train Service- Over 450K fans- Beautiful photos

Page 28: 15 Ways To Spice up Facebook
Page 29: 15 Ways To Spice up Facebook

5. Engagement: Contests- Countdown to an event (Summer Reading)- Contest: Sandwich making, legos- Vote on Facebook

Page 30: 15 Ways To Spice up Facebook

6. Engagement – Feature BTS- Natural Health and Beauty Products- 2.6 million fans- Employee Spotlight

Page 31: 15 Ways To Spice up Facebook

6. Engagement: Feature BTS

Page 32: 15 Ways To Spice up Facebook

7. Engagement: Show Leadership- Frozen Yogurt Shops- 850K fans- Offers

Page 33: 15 Ways To Spice up Facebook

7. Engagement: Show Leadership

Page 34: 15 Ways To Spice up Facebook
Page 35: 15 Ways To Spice up Facebook

7. Engagement: Show Leadership- Who manages your page? Is the director

“present?” - Library Birthday/Anniversary Director or Mascot to read messages.

Page 36: 15 Ways To Spice up Facebook

8. Engagement: Customer Focus- Humans of New York

- Site started in 2010- Daily Photos of New Yorkers

- Over 15.2 million fans

Page 37: 15 Ways To Spice up Facebook

"I got married a few months ago. I mean, she's my everything and all. But I'm just trying to get used to having someone else's opinion around all the time. She doesn't like my beard so she's making me shave it.

Today. At 6:40 PM."

Page 38: 15 Ways To Spice up Facebook
Page 39: 15 Ways To Spice up Facebook

“I was twenty-two during World War II. First the English invaded us from the south, then the Russians invaded us from the north.

They had a lot more men than us and the city completely ran out of food. I saw many horrible scenes. My job was to distribute bread from the bakery. Crowds would gather and wait for the handouts. One winter night I found a mother sitting against the bakery wall, nursing her child. I went to give her a loaf of bread, but only the child was alive.”(Tehran, Iran)

Page 40: 15 Ways To Spice up Facebook

80 %20 %

Page 41: 15 Ways To Spice up Facebook

8. Engagement: Customer Focus- Patrons of the _____ Library- Feature someone every week/month

Page 42: 15 Ways To Spice up Facebook

9. Use Targeting Options

Page 43: 15 Ways To Spice up Facebook

10. Use Links Correctly

Page 44: 15 Ways To Spice up Facebook

11. Use Video

Videos: 8.71%Image posts: 3.73%

Page 45: 15 Ways To Spice up Facebook
Page 46: 15 Ways To Spice up Facebook

12-14. Photos

Page 47: 15 Ways To Spice up Facebook

12. Cover Photos

851 px wide

315 px long

Page 48: 15 Ways To Spice up Facebook
Page 49: 15 Ways To Spice up Facebook
Page 50: 15 Ways To Spice up Facebook
Page 51: 15 Ways To Spice up Facebook
Page 52: 15 Ways To Spice up Facebook
Page 53: 15 Ways To Spice up Facebook
Page 54: 15 Ways To Spice up Facebook
Page 55: 15 Ways To Spice up Facebook

13. Profile Photos

160 x 160 px

Page 56: 15 Ways To Spice up Facebook
Page 57: 15 Ways To Spice up Facebook

14. Post Photos

470 X

470

Page 58: 15 Ways To Spice up Facebook
Page 59: 15 Ways To Spice up Facebook
Page 60: 15 Ways To Spice up Facebook

15. Consider Buying Ads

1. Inexpensive2. Great Targeting3. Lots of customers4. Easily tracks Things5. Gives You an Edge

Page 61: 15 Ways To Spice up Facebook

ResourcesWhat Will Facebook Look Like in 2022? http://thenextweb.com/facebook/2012/08/05/what-will-facebook-look-like-in-2022/

Facebook stats: http://www.statista.com/statistics/264810/number-of-monthly-active-facebook-users-worldwide/

Best Facebook pages: http://www.inc.com/ss/20-best-company-facebook-pages

9 Unusual Pages…: http://www.postplanner.com/9-unusual-facebook-pages-to-like/

Best Facebook Pages: Top 15 Timelines: http://socialmediasun.com/best-facebook-pages/

An Interview with Dan Kim: http://www.paytronix.com/resources/interviews/dan-kim,-founder-of-red-mango,-on-loyalty-and-his-customer-centric-marketing-strategy.aspx

6 Ways to Improve Your Facebook Page Results: http://www.socialmediaexaminer.com/improve-your-facebook-page-results/

Keep Facebook Videos Short and Sweet for Best Engagement: http://www.reelseo.com/facebook-videos-engagement/

5 Reasons Why Your Business Must You Facebook Advertising: http://www.koozai.com/blog/social-media/facebook-social-media/benefits-of-facebook-advertising/

What is Facebook Edgerank and Why Does it Matter? http://mashable.com/2013/05/07/facebook-edgerank-infographic/#NeXp.ut6Cuq_

Page 62: 15 Ways To Spice up Facebook

Take Aways

470 X

470

1. Basic Maintenance 2. Customer Response 3. Powerful Posting 4. Engagement: Humor 5. Engagement: Contests 6. Engagement: Feature BTS 7. Engagement: Show Leadership 8. Engagement: Customer Focus 9. Use Targeting Options 10. Use Links Correctly 11. Use Video 12. Cover Photos 13. Profile Photos 14. Post Photos 15. Consider Buying Ads

Page 63: 15 Ways To Spice up Facebook

Comments? Your Ideas?

Jamie MatczakNicolet Federated Library [email protected]

Facebook, Twitter (travelingjamie)LinkedIn