Designing for social innovation in

healthcareSabine Wildevuur

Designing for the Common GoodSydney, 10 nov. 2015

Jörg Blickst (2015)

www.waag.org/creativecarelab

waag.org/usersasdesigners

(c) Tayeba Begum Lipi (2015), Agony

“a state of complete physical, mental and social well-being and not merely the absence of disease

or infirmity.” (WHO, 1948)

“the ability to adapt and self manage in the face of social, physical, and emotional challenges.”

(Huber et al., 2011)

From BMC to PVC

Workshops PVC

Workshop Social Innovation UNDP

Egypt, 2015

Wicked problem # 1

Challenge:

How can technology be utilized to improve the burden of chronic diseases such as diabetes for Aboriginal populations, particularly in remote

areas of NSW?

Wicked problem # 2

Challenge:

How can the use of IT reduce the likelihood of avoidable hospital admissions for people with chronic disease who experience poor social

determinants?

Sabine Wildevuur sabine@waag.org

www.waag.org

waag.org/creative-care-lab

@waag

(c)Mircea Cantor, (2004)(c)Mircea Cantor, (2004)(c) Maurizio Nannucci (2003)

Workshop Chronic Care & eHealth

ACI - Waag Society

• Intro format workshop (Waag Society)• Intro ‘wicked problems’ (ACI)• Formation teams (4x5?)• Creating portrait or persona• Presenting portrait or persona • Filling in People Value Canvas • Presenting results PVC • Discussion and wrap-up

Programme workshop Chronic Care & eHealth

2 sensors

Insulin Glucagon

Self learning algorythm

# MEASURING LESS TO FEEL MOREMickael Boulay/Waag Society (2012-)

Interface supports the user in trusting the system

Usability

Wicked problem # 1

Challenge:

How can technology be utilized to improve the burden of chronic diseases such as diabetes for Aboriginal populations, particularly in remote

areas of NSW?

Wicked problem # 2

Challenge:

How can the use of IT reduce the likelihood of avoidable hospital admissions for people with chronic disease who experience poor social

determinants?