151205 ecosystems and analytics
TRANSCRIPT
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Ecosystems and Analytics
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Goals
• Definition of Analytics• Impact of Ecosystems on Analytics• Why Analytics/Metrics Can and Do Go Wrong• How To Consider Metrics/Analytics Projects
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Sound Familiar?
In 2016, expect to see companies begin the titanic shift from simplistic, periodic data collection based on multiple-choice surveys, to demanding technology to uncover meaningful signals in real-time that can both predict and proactively improve employee engagement, productivity, and satisfaction.
It might be a little further out than the forecasts suggest.
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Things Have Changed
• Data Used to Be Expensive• Now It’s Cheap• We Used to Go: hypothesis first• Now We Go: hypothesis second
• Today, we find the hypothesis in the data
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Analytics Are Immature Metrics
Data Knowledge Insight Wisdom
Data Hypothesis Analytics Metrics
Data Questions Better Questions Monitoring
Analytics is the discovery and communication of meaningful patterns in data.
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There Are No Permanent Metrics
The value of a data model is inversely proportional to the number of ad hoc reports
The value of an analytic depends on stable context.
Analysis is a lens. Analytics are one view.
The result of an analytic is action. The result of action is changed data.
Changed data creates new opportunities for improvement.
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All Tools Wear Out
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Good Data is Dirty
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Closed Systems are EasierClosed Systems are Impossible to Keep Closed
Stable Context
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Ecosystem
diverse sets of creatures participating symbiotically in a system that exhibits probabilistic tendencies
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Coral Is An Animal
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Coral Is A System
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Inside and Out
• HR is Becoming Outward Facing • Data Sources
– Internal– Ecosystem– External
• Examples– Ecosystem Talent Management– Ecosystem as Talent Buffer– Pay and Benefits Equalization
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The Sum Of All Transactions
Σ xactions ≤ the whole
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Measurement is not an action, it’s an input
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You Always Get What You Expect
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The Hunt For Insight
Knowing When To Go Down A Rabbit Hole
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Key Principles
1. Study Cognitive Bias http://ow.ly/YjWMC
2. Practice Finding Insights In Opaque Data3. Manage Unintended Consequences http://ow.ly/YjXal
4. Know When To Go Down Rabbit Holes