16 - ryoma shiratsuchi & keita asaine_23 tocpa_us_21-22 march 2016
TRANSCRIPT
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23rd International Conference of the
TOC Practitioners Alliance - TOCPA
www.tocpractice.com 21-22 March, 201, Tennessee, !"A
If CCPM is a solution, then
what is the problem?
Ryoma Shiratsuchi & Keita Asaine, Juntos Consulting,Japan
March, 2016
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Ryoma Shiratsuchi
Ryoma Shiratsuchi is the Co-President of Juntos Consulting Inc.,
and has over 10 years of TOC experience as practitioner, trainer
and consultant.Since 2007, he has been working with >15 companies for
implementing TOC logistical solutions – MTO, MTA and CCPM.
In 2008-2011, he was a faculty member of Goldratt Schools, and
participated in writing Goldratt Schools book – “TOC for Production
Management (2010)”
He taught Operations Management and Project Management as a
lecturer at Education & Research Center of Manufacturing, Kyushu
University.
He is also one of the Founding members of TOCPA – TOC
Practitioners Alliance.
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Dr. Keita Asaine
Dr. Keita Asaine is the Co-President of Juntos Consulting Inc., and a CEO of Juntos Co. Ltd. He has over 10 years of TOC experience as practitioner, trainer and consultant.
Keita started his career at Juntos working in the Bridge Design Department, and gradually engaged in Sales, too.
His engagement with TOC started in 2004 as an internal consultant. Since 2007, he has been working with many companies for implementing TOC logistical solutions – MTO, MTA and CCPM.
In 2008-2011, he was a faculty member of Goldratt Schools.He has a Ph.D. in Engineering from Kyushu Institute of Technology (KIT) in Japan. He teaches TOC Thinking Processes, Production management and Project management for Masters program at KIT.
He is also one of the Founding members of TOCPA – TOC Practitioners Alliance. [email protected]
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Aen!a
Insights into Multitasking
Case #1 – Big Single IT Project
Case #2 – Mold Manufacturing
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"ac#roun!
• There are some discussions regarding the boundaries of CCPM.
• Some practitioners raised issues about applying CCPM into
Requirement Definition phase in IT projects.
• Recently, we can see more studies for integrating CCPM andother methods such as KANBAN.
• “What is CCPM?”
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"ac# to the "asics$
“If Injection is a solution thenwhat is the problem?”
Different types of the problem requiredifferent applications of the solution…
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Deman! (ariability
• High WIP makes people multitasking.
• High WIP happens when bigger work load (demand) is imposed
on available capacity.
• Demand has variability. It causes load fluctuation even if the load
was leveled in planning.
• It is important to reduce demand variability as much as possible.However, we can not eliminate but have to absorb and manage it.
Load (Demand)
Capacity
Time
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• Project/Feeding Buffers absorb variability INSIDE the project.
• However, the reality shows that there are more situationssuffering from variability caused by factors OUTSIDE the project.
• Inserting Project/Feeding Buffers is NOT enough to immunize
against such disruptions.
• It is important to know the source of variability. For that, we haveto understand how multitasking occurs in the environment.
)he Role of Pro%ect*+ee!in "uffers
Pro#ect $%ffer
&eedin'
$%ffer
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+our )ypes of Multitas#in
(1) Conflictin' wor*s within same phase
Shortwork
1
(3) Conflictin' wor*s in different phases (+) Pro#ect wor* s. Concept wor*
PROJECT
Shortwork
2
(2) Pro#ect wor* s. "hort wor*s
PO/CTO"T/AM 1
PO/CTO"T/AM 2
PO/CTO"T/AM 1
PO/CTO"T/AM 2
PROJECT 1
Concept work PROJECT 2
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Manain (ariability
• We can see multitasking as a resulting compromised actioncaused by variability.
• Flow is characterized by demand and supply. Both of them havevariability. Managing flow requires managing variability.
• Variability can be buffered by:
▪Time
▪ Stock
▪ Capacity
• Capacity Buffer is established by limiting WIP (reduce & control).
▪ Note: Capacity Buffer is a real protective capacity. The term usedhere is different from the use of the term in multi-project CCPM.
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Aen!a
Insights into Multitasking
Case #1 – Big Single IT Project
Case #2 – Mold Manufacturing
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"i Sinle I) Pro%ect
Project Overview
• Project Scope: Re-building IT project for Production area
• Combination with Package and Scratch Development
• Development team structure:
▪ External venders for Package Development
▪ Internal resources for Scratch Development
• Area of implementing CCPM:
▪
From Detail Design (DD) to Integration Test (IT)▪ Planned project duration was 6 months
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riinal Pro%ect Plan
Task1 Task2 Task3Resource X
Resource Y
Resource Z
Detail Design
DD!
Co"ing
Co"ing!
#nit Test
#T!
$ntegration Test
$T!
Phase
&eat%re
DD: WS-A Coding: WS-A UT: WS-A%orkstrea& '
DD: WS-B Coding: WS-B UT: WS-B%orkstrea& (
DD: WS-C Coding: WS-C UT: WS-C%orkstrea& C
DD: WS-D Coding: WS-D UT: WS-D%orkstrea& D
IntegrationTest(IT)
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-ow Multitas#in ccurs?
Pro'lesissues occur duringe&ecution of tasks
(Specification adjustent) Supporting resources*
Pro'lesissues occur ore and ore
Task Managers ha+ean, issues at the
sae tie(((($igh "IP on TMs))))
Task Managersiediatel, tr, to
resol+e issues whenha+ing pro'les
Multitasking of Task Managers
-ela,ed issueresolution
Tasks started too earl,
('efore issues are resol+ed*and progressed with
holding pro'les
!eed to show progressStanding idle is B.-
%i&ed Schedule
Specificationadjustent occurs
suddenl,
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Solution for Problem
• WIP limits (Workstream level & Task level) based oncapacity of Task Managers
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or#stream /e'el IP Re!uction
Plannin0 Re!uce )as# Mr1s IP
%$P Task!
on Task )anager
%$P %orkstrea&!
on Task )anager
Original
(*ig+ %$P Plan)1, Tasks - T) 1.2 %/ - T)
0ow %$P Plan Tasks - T) 1 %/ - T)
Original Plan Resource ConcentrationResource Concentration
%orkstrea& '
%orkstrea& (
P+ase
DD
Co"ing
Test
DD
Co"ing
Test
eature
Duration Peo4le Duration Peo4le
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or#stream /e'el IP Re!uction
Plannin0 Con'ert to /ow IP Plan
DD: WS-A Coding: WS-A UT: WS-A%orkstrea& '
DD: WS-B Coding: WS-B UT: WS-B%orkstrea& (
DD: WS-C Coding: WS-C UT: WS-C%orkstrea& C
DD: WS-D Coding: WS-D UT: WS-D%orkstrea& D
Time
DD:WS-A
Coding:WS-A
UT:WS-A
%orkstrea& '
DD:WS-B
Coding:WS-B
UT:WS-B
%orkstrea& (
DD:WS-C
Coding:WS-C
UT:WS-C
%orkstrea& C
DD:
WS-D
Coding:
WS-D
UT:
WS-D%orkstrea& D
Time
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Results
• Original planned project duration: 6 months
• Actual project duration: 5 months(Project cycle time reduced by 17%)
Comments from PMO:• All Task Managers were able to allocate resources based on priority.• Problems/issues were resolved quickly by the managers.• In consequence, waiting time was reduced.
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Aen!a
Insights into Multitasking
Case #1 – Big Single IT Project
Case #2 – Mold Manufacturing
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Mol! Manufacturin
Fixed side
Moveable side
PartsProcessing
Assembly
ClosedOpen
Moldeditem
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Solution for Problem
• WIP limits (Workstream level & Project level) withdedicated capacity for short works
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3 mechanisms for maintaining Low WIP to avoid multitasking:
• Organization Level – Divide resources to Project pipeline and Short work pipeline
• Project Level – Limit WIP by phase, and release projects by one-out & one-in
•Workstream Level – Reduce workstream WIP in project planning
Project Pipeline
Short Work PipelineProject
ShortWork
One-out
One-in
Parts ProcessingPhase
Assembly Phase
Fixed side
Moveable side
Slide etc.
Workstream 1
Workstream 2
Workstream 3
Fixed sideMoveable
side
Slide etc.
Re!uce an! Control IP
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Original schedule(Date-driven)
Resolved resource
contention(but delayed)
Low WIP & resourceconcentrated schedule
or#stream /e'el IP Re!uction
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WIQ1
FK1
FK2
WIQ2
Project
CustomerAssessment
Project completed
OK
Adjustment
NG
Value
To Short work team
WIQ3
Shortwork
Short work completed
WIP – Work in ProcessWIQ – Work in Queue
One-out
One-inOne-outOne-in
One-out
One-in
WIP = 5FK
Parts ProcessingPhase
Short work
Assembly Phase
Pro%ect /e'el IP Re!uction
Phase3base! Release Control
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Manain Short or#s
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Results
Before Target After(2015/7-12)
% Var.
Overall Cycle Time 60d 45d 50d 17%↓
Production Cycle Time 22d 11d 14d 36%↓
Throughput 4/month 5.3/month 5.3/month 33%↑
36%reduced
Days
Production Cycle Time
22d 14
d
17%reduced
Days
Overall Cycle Time
60d
50d
33%increased
# of projects completed per month
Throughput
45.3
*The above was achieved although average project size was 26% bigger than baseline.
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Summary
• Solution is for solving the problem. Different types of the problemrequire different applications of the solution.
• CCPM is the solution that addresses the multitasking problem.There are four types of multitasking that determine the way ofapplying CCPM into the environment.
• Demand variability causes High WIP situation and makes people
multitasking.
• Project/Feeding Buffers are not for absorbing the variabilityoutside the project. If the organization suffers from it, anotherbuffer is required.
• Capacity Buffer can be established by limiting WIP. It protects theproject performance from the demand variability.