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Page 1: 19 – 12 – 2005Athens SymposiumSlide 1. 19 – 12 – 2005Athens SymposiumSlide 2 The Six Session Themes Industry challenges in Professional Learning Richard

19 – 12 – 2005 Athens Symposium Slide 1

Page 2: 19 – 12 – 2005Athens SymposiumSlide 1. 19 – 12 – 2005Athens SymposiumSlide 2 The Six Session Themes Industry challenges in Professional Learning Richard

19 – 12 – 2005 Athens Symposium Slide 2

The Six Session Themes

Industry challenges in Professional LearningRichard Straub (IBM, eLIG)

Trends that are shaping the E&T in EuropeClaudio Dondi (Scienter)

Learners perspectiveMervyn Jones (Imperial College, IACEE)

Technology trends and their impact on learning, training, processes and organizations. Dimitris Sampson (University of Piraeus) and Wayne Hodgins (Autodesk, IEEE)

New forms of organizationWayne Hodgins (Autodesk, IEEE)

Prolearn perspective: Future directions of Technology Enhanced Professional Learning - Learning ManifestoErik Duval (Ariadne) andVana Kamtsiou (NCSR Demokritos)

Page 3: 19 – 12 – 2005Athens SymposiumSlide 1. 19 – 12 – 2005Athens SymposiumSlide 2 The Six Session Themes Industry challenges in Professional Learning Richard

19 – 12 – 2005 Athens Symposium Slide 3

Learning Café

The Café is built on the assumption that people already have within them the wisdom and creativity to confront the most difficult challenges.

Methodology for collaborative knowledge creation by The World Café Community

Our Challenge Today is… Future and Emerging Issues in Technology

Enhanced Professional Learning

Page 4: 19 – 12 – 2005Athens SymposiumSlide 1. 19 – 12 – 2005Athens SymposiumSlide 2 The Six Session Themes Industry challenges in Professional Learning Richard

19 – 12 – 2005 Athens Symposium Slide 4

Page 5: 19 – 12 – 2005Athens SymposiumSlide 1. 19 – 12 – 2005Athens SymposiumSlide 2 The Six Session Themes Industry challenges in Professional Learning Richard

19 – 12 – 2005 Athens Symposium Slide 5

Ba as a shared context

©2000 Elsevier Science Ltd - Ikujiro Nonaka, Ryoko Toyama and Noboro Konno

Page 6: 19 – 12 – 2005Athens SymposiumSlide 1. 19 – 12 – 2005Athens SymposiumSlide 2 The Six Session Themes Industry challenges in Professional Learning Richard

19 – 12 – 2005 Athens Symposium Slide 6

Four types of Ba

©2000 Elsevier Science Ltd - Ikujiro Nonaka, Ryoko Toyama and Noboro Konno

Page 7: 19 – 12 – 2005Athens SymposiumSlide 1. 19 – 12 – 2005Athens SymposiumSlide 2 The Six Session Themes Industry challenges in Professional Learning Richard

19 – 12 – 2005 Athens Symposium Slide 7

Four types of Ba

©2000 Elsevier Science Ltd - Ikujiro Nonaka, Ryoko Toyama and Noboro Konno

Right mix of people and knowledge !

Care, love, trust, commitment !

Mailing lists, group-ware, databanks !

Learning support, Performance support

Page 8: 19 – 12 – 2005Athens SymposiumSlide 1. 19 – 12 – 2005Athens SymposiumSlide 2 The Six Session Themes Industry challenges in Professional Learning Richard

19 – 12 – 2005 Athens Symposium Slide 8

Session Structure…

Introduction by an expert: a short approximately 20 minute provocative presentation of key concepts and questions.

Interaction: structured, facilitated discussion in small groups. Participants are seated around tables 6 – 9 persons per table. The tables are covered with large sheets of paper for participants to draw or write their ideas. The discussion is divided into 2 – 3 intervals. After each discussion the participants change to another table.

Reporting of the group discussions. After one or two sessions there will be a reporting session. The table facilitators will then briefly present the core findings of the discussions in their table. Others may add comments.

Page 9: 19 – 12 – 2005Athens SymposiumSlide 1. 19 – 12 – 2005Athens SymposiumSlide 2 The Six Session Themes Industry challenges in Professional Learning Richard

19 – 12 – 2005 Athens Symposium Slide 9

Today

The line between…

Work and Leisure Learning and Work Formal, informal and non-formal learning …

…is diminishing

Page 10: 19 – 12 – 2005Athens SymposiumSlide 1. 19 – 12 – 2005Athens SymposiumSlide 2 The Six Session Themes Industry challenges in Professional Learning Richard

19 – 12 – 2005 Athens Symposium Slide 10

4 © 2005 Nokia V1-Filename.ppt / yyyy-mm-dd / Initials

Company Confidential

Disclaimer: The opinions expressed in this study are those of the authors and do not necessarily reflect the views of the European Commission

Blurred work and lifeWork and life are a unity of different activities performed in continuous flow.

Blurred work and lifeWork and life are a unity of different activities performed in continuous flow.

driven by quality of lifeAdapted from: Prof. Jarmo Suominen, MIT and Helsinki University of Art and Design

Separateworkday and leisure timeWork and leisure time are kept separate.

Separateworkday and leisure timeWork and leisure time are kept separate.

caused by industrial revolution

Source: Veli-Pekka Niitamo - CIO Nokia

Page 11: 19 – 12 – 2005Athens SymposiumSlide 1. 19 – 12 – 2005Athens SymposiumSlide 2 The Six Session Themes Industry challenges in Professional Learning Richard

19 – 12 – 2005 Athens Symposium Slide 11

Working and Learning

Job is a 19th century social innovation…

“a better learning experience”“learning-from-working”“working-to-learn”

Larry Leifer - Stanford Learning Lab

Page 12: 19 – 12 – 2005Athens SymposiumSlide 1. 19 – 12 – 2005Athens SymposiumSlide 2 The Six Session Themes Industry challenges in Professional Learning Richard

19 – 12 – 2005 Athens Symposium Slide 12

Mervyn JonesCentre for Professional Development © Imperial College London 2005 38

Education Career

Years

Daily Activity

Family, leisure etc

Family, leisure etc

Years

Daily Activity

Education

Family, leisure etc

A Changing Educational Structure

after Lee & Messerschmitt, Proc IEEE (1999)

Page 13: 19 – 12 – 2005Athens SymposiumSlide 1. 19 – 12 – 2005Athens SymposiumSlide 2 The Six Session Themes Industry challenges in Professional Learning Richard

19 – 12 – 2005 Athens Symposium Slide 13Dietmar Albrecht - VW Coaching, Germany

Page 14: 19 – 12 – 2005Athens SymposiumSlide 1. 19 – 12 – 2005Athens SymposiumSlide 2 The Six Session Themes Industry challenges in Professional Learning Richard

19 – 12 – 2005 Athens Symposium Slide 14

Need for change

time-to-proficiency becomes increasingly important people and organizations have

a typical learning speed (limit) learning culture, methods, processes, and

infrastructures influence that limit we must improve the conditions for individual and

organizational learning significantly and systematically integrated working and learning processes

Dietmar Albrecht - VW Coaching

Page 15: 19 – 12 – 2005Athens SymposiumSlide 1. 19 – 12 – 2005Athens SymposiumSlide 2 The Six Session Themes Industry challenges in Professional Learning Richard

19 – 12 – 2005 Athens Symposium Slide 15Dietmar Albrecht - VW Coaching, Germany

Page 16: 19 – 12 – 2005Athens SymposiumSlide 1. 19 – 12 – 2005Athens SymposiumSlide 2 The Six Session Themes Industry challenges in Professional Learning Richard

19 – 12 – 2005 Athens Symposium Slide 165 [email protected]

Mind the G……………A………….P!!

TAG: Technology Assimilation Gap

LAG: Learning Assimilation Gap

Page 17: 19 – 12 – 2005Athens SymposiumSlide 1. 19 – 12 – 2005Athens SymposiumSlide 2 The Six Session Themes Industry challenges in Professional Learning Richard

19 – 12 – 2005 Athens Symposium Slide 176 [email protected]

Technology & TechniqueRate of introduction

Capability Rate at which individuals assimilate new

TAG - Situation Analysis: Opportunity

Original Source: Dataquest

Time

Com

ple

xit

y,

Cap

ab

ilit

y

Time

Com

ple

xit

y,

Cap

ab

ilit

y Increased demands = Increased demands = increased opportunityincreased opportunity

Technology & TechniqueAssimilation

Gap

Legend:Legend:

Worldwide Services Group

Page 18: 19 – 12 – 2005Athens SymposiumSlide 1. 19 – 12 – 2005Athens SymposiumSlide 2 The Six Session Themes Industry challenges in Professional Learning Richard

19 – 12 – 2005 Athens Symposium Slide 187 [email protected]

LearningDemand

Education & Training Supply

LAG - Situation Analysis: Challenge

Source: DataquestTime

Perf

orm

an

ce I

mp

rovem

en

t

Time

Perf

orm

an

ce I

mp

rovem

en

t

Mind the GAP!Mind the GAP!

LearningAssimilation

Gap

Legend:Legend:

Page 19: 19 – 12 – 2005Athens SymposiumSlide 1. 19 – 12 – 2005Athens SymposiumSlide 2 The Six Session Themes Industry challenges in Professional Learning Richard

19 – 12 – 2005 Athens Symposium Slide 19European Experts’ Symposium – Issues in Technology Enhanced Professional Learning10

IBM Learning

© Copyright IBM Corporation 2005

The Knowledge Worker in the Centre – Supportive Culture ?

Page 20: 19 – 12 – 2005Athens SymposiumSlide 1. 19 – 12 – 2005Athens SymposiumSlide 2 The Six Session Themes Industry challenges in Professional Learning Richard

19 – 12 – 2005 Athens Symposium Slide 20European Experts’ Symposium – Issues in Technology Enhanced Professional Learning14

IBM Learning

© Copyright IBM Corporation 2005

What does competencies mean?

Easy to see and measure

Values

Self-image

Traits

Motives

Values

Self-image

Traits

Motives

Skill

Knowledge

Harder to see, but makes

the mostdifference

Outstanding performers demonstrate competencies more often, in more situations, and with better results.

Any demonstrated characteristic or behavior of a person that differentiates outstanding from more typical performance in a given job, role, organization or culture

Planning for IBM Career Growth

Page 21: 19 – 12 – 2005Athens SymposiumSlide 1. 19 – 12 – 2005Athens SymposiumSlide 2 The Six Session Themes Industry challenges in Professional Learning Richard

19 – 12 – 2005 Athens Symposium Slide 21

Mervyn JonesCentre for Professional Development © Imperial College London 2005 23

Knowledge – academic, a pre-requisite, assessed by examination

Skill - ability to undertake a task, requires relevant knowledge,assessed practically

Attitude – approach to activityassessed by interaction/observation

Competence – the skilled deployment of knowledge with appropriate attitude

An Understanding of Competence

Competence is sought by employers, hired from employees, developed by diverse routes and upheld by professional institutions

Page 22: 19 – 12 – 2005Athens SymposiumSlide 1. 19 – 12 – 2005Athens SymposiumSlide 2 The Six Session Themes Industry challenges in Professional Learning Richard

19 – 12 – 2005 Athens Symposium Slide 22

Mervyn JonesCentre for Professional Development © Imperial College London 2005 24

The Evolution of CPD

Recognise the diversity of CPD activities and note the time spent on activities

Maintain a record of what, why and outcome of all CPD activities

CPD activity has to underpin or develop a competence – useful for work situation where learning has specific outcome – e.g. surgeon or airline pilot

Still no measure of effectiveness

No measure of motivation, planning, or quality

Needs to be developed for many professions

Page 23: 19 – 12 – 2005Athens SymposiumSlide 1. 19 – 12 – 2005Athens SymposiumSlide 2 The Six Session Themes Industry challenges in Professional Learning Richard

19 – 12 – 2005 Athens Symposium Slide 2318 [email protected]

We have our own Purple Crayon now!

The question is, what are we going to create with it???!!

Page 24: 19 – 12 – 2005Athens SymposiumSlide 1. 19 – 12 – 2005Athens SymposiumSlide 2 The Six Session Themes Industry challenges in Professional Learning Richard

19 – 12 – 2005 Athens Symposium Slide 24

Mervyn JonesCentre for Professional Development © Imperial College London 2005 28

Disruption in Education

• The tools that assist in the delivery of face-to-face education progressively evolve. The evolution from radio, > TV, > PCs, > www highlights changing support vehicles

• In parallel there has always been distance education, via correspondence courses, > the Open University, > TV, > VHS, > the WWW……..

• There are horses and there are courses,Selecting the horse for the course is the key

• We need to evaluate carefully the disruptive influences in education

Page 25: 19 – 12 – 2005Athens SymposiumSlide 1. 19 – 12 – 2005Athens SymposiumSlide 2 The Six Session Themes Industry challenges in Professional Learning Richard

19 – 12 – 2005 Athens Symposium Slide 25European Experts’ Symposium – Issues in Technology Enhanced Professional Learning7

IBM Learning

© Copyright IBM Corporation 2005

Is eLearning the right Terminology ?

A Learning programme is more than just training – 80 % of lerning

happens outside the Classroom

Enterprise Tools

EmbeddedLearning

Targeted Content

Collaborative Learning

Expertise Access

Pervasive Learning

Learner-FocusedLearner-DrivenPersonalized

What most people think it is What it actually is

Page 26: 19 – 12 – 2005Athens SymposiumSlide 1. 19 – 12 – 2005Athens SymposiumSlide 2 The Six Session Themes Industry challenges in Professional Learning Richard

19 – 12 – 2005 Athens Symposium Slide 264 [email protected]

Strategic Partnerships:

“ProSumers “•Models of “mass contribution”•Customers/consumers as producers, employees and part of supply chain Metadata content

•Strategic partnerships: Producer / consumer Learners / teacher facilitator coach Content developer / publisher

Page 27: 19 – 12 – 2005Athens SymposiumSlide 1. 19 – 12 – 2005Athens SymposiumSlide 2 The Six Session Themes Industry challenges in Professional Learning Richard

19 – 12 – 2005 Athens Symposium Slide 273 [email protected]

•End of the “org chart”? Democratization and deformalization of organization? Performance based

•The “non organisation” Transformation from static to dynamic End of “the job”? on demand “just right” EMERGENT organizational structures

“hubs & authoriteis” networks

•Context & competency based grouping How to quantify & capture context? Role of competencies?

•The human/social factor Assembling & disassembling project teams the role of the individual in groups

Personalization within organizations?

New Forms of OrganizationProject based organization

Page 28: 19 – 12 – 2005Athens SymposiumSlide 1. 19 – 12 – 2005Athens SymposiumSlide 2 The Six Session Themes Industry challenges in Professional Learning Richard

19 – 12 – 2005 Athens Symposium Slide 28

8

Results of the LEONIE researchResults of the LEONIE researchLearning systems are becoming: more and more plural more attentive to individual needs, and

therefore reflecting the diversification of learning and living patterns in Europe

evolving in accordance with economic macro-trends such as the rise of the knowledge economy, the internationalisation of exchanges and flexibility of companies and individuals

more open cross-cultural/national initiatives Based on just in time, but also just enough

learning

Page 29: 19 – 12 – 2005Athens SymposiumSlide 1. 19 – 12 – 2005Athens SymposiumSlide 2 The Six Session Themes Industry challenges in Professional Learning Richard

19 – 12 – 2005 Athens Symposium Slide 29

The 6 Vision statements:

Everyone should be able to learn anything at anytime at anyplace

Information society

challenge

Industry challenges

Learner perspective

Market take up

Social inclusion

Learning as a means to support and enhance work performance

Promote innovation and creativity (entrepreneurship) versus task and business process oriented learning

Learning as a means to increase employability (flexibility and survivability of employees)

Professional e-learning will be a commodity market in 2015

Democratize the provision and use of knowledge in order to provide equal opportunities for high quality learning to all

Prolearn

1

2

3

4

5

6

Page 30: 19 – 12 – 2005Athens SymposiumSlide 1. 19 – 12 – 2005Athens SymposiumSlide 2 The Six Session Themes Industry challenges in Professional Learning Richard

19 – 12 – 2005 Athens Symposium Slide 30

Univocal optimism: We believe in learning & technology … no one solution for all

ICT is driver of change the change itself is much more … resistance to change

Flexibility … stress ... Job security Context … Learning Patrimony … no one solution for all ICT in learning considered to reduce the quality of the learning

experience Users look for the quality of the learning experience Sustainable solutions must sucessfully address

Policy level Organization level Individual level

Some remarks