1blmi.lmra.bh/doc/2008_lmra03_eewc_questionnaire_appendix... · web viewpart 1 - general...

Labour Market Regulatory AuthorityQuestionnaire for Employees

QUANTITATIVE SURVEY QUESTIONNAIRE (EMPLOYEES)

Part 1 - General InformationErnst & Young is conducting a nation wide survey in the Kingdom of Bahrain to understand both the macro and micro environment in which the expatriates workforce operate. The objective of the study is to provide inputs to the regulatory authorities in order to formulate and improve upon policies and procedures relating to the labour market.

In this regard, we will be grateful if you could kindly spare some of your valuable time to fill up this questionnaire. We would like to assure you that any information provided by yourself will be strictly confidential and the results of the survey will be aggregated and reported with no reference to individual responses. We would like to hereby thank you in advance for your kind help and participation.

Personal Profile

1. Please provide us with the following information about yourself.

Gender (please tick) Male Female

Age Group (years)<14 15-19 20-24 25-29 30-34 35-39 40-4445-49 50-54 55-59 60-64 >65

Marital Status Single Married Separated Widowed

Nationality Country Code Province

Dependants (Nos)

In Bahrain

Spouse Home CountryChildrenOthersAre ‘Others’ Working? Yes No

Years of Experience Prior to reaching Bahrain Occupation prior to coming to Bahrain

Monthly Salary at the time of Arrival (in BDs) Current Monthly Salary (in BDs)

Years of Stay in Bahrain

a. Are you working for a manpower supply agency? (Please Tick as appropriate)

Expatriate Employees Working Condition 1


b. In Bahrain, who holds your passport? (Please Tick as appropriate)

c. Did you sign a contract with your employer? (Please Tick as appropriate)

If yes

d. Did you sign the contract after understanding the contents of the contract with your employer? (Please Tick as appropriate)

e. How many years have you worked with your current employer? Please circle

Less than 1 year 2 – 5 years 5 – 10 years 10 years or more (No of yrs_______)

f. Have you worked with several employers in Bahrain? (Please Tick as appropriate)


Yes No

Own Custody

Employer( Sponsor)

Manpower Agency

Friend

Relative

Others( please specify)Yes No

In Arabic before travelling to Bahrain

In Arabic after arrival in Bahrain

In English before travelling to Bahrain

In home country with local agent

Yes No

In English after arrival in Bahrain

In Both before travelling to Bahrain

In Both after arrival in Bahrain

Yes If yes please indicate the number of employers? ___________________ No


If yes, please fill indicate the number of years and reason for leaving?


Working Years Reasons of leaving TickPrevious employer 1 Hazardous Work Environment

Low Wages Lower Wage than Promised Non-Payment of Wages

o Please Specify period of non-payment (in months) ______

ill-treatment by management other than the sponsor

ill-treatment by the sponsor Better Job Others ( please specify)

Previous employer 2 Hazardous Work Environment Low Wages Lower Wage than Promised Non-Payment of Wages

o Please Specify period of non-payment (in months) ______

ill-treatment by management other than the sponsor

ill-treatment by the sponsor Better Job Others (please specify)


Educational Profile1. Please provide us with the following information about your level of education. (Please tick as appropriate)

Occupational Profile (In Bahrain)2a. Please provide us with the following information about yourself.

Occupation

Occupational Group(Please tick as appropriate)

Administration Directors & Managers Sales Occupation Principal and Auxiliary Engineering

OccupationsScientific, Technical and Human Matter Specialist Service Occupations

Scientific, Technical and Human Subject Technicians

Agriculture, Stock-Breeding, Aviculture and Hunting Occupations

Clerical OccupationsIndustrial Chemical and Food Industries Occupations

Occupational Code(refer Job Profile Index)


Illiterate Post Secondary

Primary University (BA,HD)

Intermediate University (MA, PhD)

Secondary Others (Please Specify)


2b.. What is the visa you first entered the country with?. (Please Tick as appropriate)

3. Are you working for the establishment / employer who issued the visa / work permit for you? (Please tick as appropriate)

3a. If ‘No’, why are you not working with the same employer?

3b. Are you working in same profession for which the visa work permit was issued? (Please tick as appropriate)

If ‘No’ , please specify:

Tick

Employer assigned a different job

Others (please specify)

4. Please have a look at the grid below and provide us with the industry type you work for. (Please tick as appropriate)


Type of VisaWork Visa Temporary Work

Visa Tourism Visa

Business Visa 15 days Family Visa F1 Visa

Yes No

Tick

Job of employer did not suit my skills

Hazardous work environment

Employer terminated your service without giving a reason

Tick

Employer terminated your service and declared you as absconding


Yes No



Economic Activity Please tick Economic Activity Please

tick

Agriculture , hunting and forestry Transport, storage, communication

Fishing Financial Intermediation

Manufacturing Real estate, Renting , Business Activity

Construction Other Social, Personal Services

Wholesale and retail trade Households with employed persons

Hotels and restaurants Own Business (Employers)


Part 2 – Main Questionnaire1. What was your status in your home country prior to coming to the Kingdom of Bahrain? (Please Tick as appropriate)

2. Please rank on a scale of 1-5 the factors that made you to seek job out of your country? Rank Description: 1 being high and 5 being low


Unemployed

Employed

Self-employed

Studying


Rank

Low Wages

Family / Social Pressure

Pay off debts

Lack of employment opportunities



3. How did you come to know about the opening outside your country? (Please tick as appropriate from the list of following sources)




Paper Advertisement (Local)

Paper Advertisement (Foreign News Paper)

Internet

Registered with Manpower Agency

In Bahrain

International (Outside Home Country)

Office of International Agency at Home Country


4. Did you make payments for? (Please tick as appropriate)

Please Tick

A. Registering with Manpower Consultants Yes Currency Amount

Please Tick

B. Arranging for an Interview Yes Currency Amount

Whom did you make payment to (please tick)Manpower Agent Employer Relative

Others (specify)

Please Tick

C. Confirming the Appointment Yes Currency Amount


Others (specify)

Please Tick

D. Arranging for Visa Yes Currency Amount

Whom did you make payment to (please tick)Manpower

AgentEmployer Relative

Others (specify)

Please Tick

E. Others (specify) Yes Currency Amount


Others (specify)



a. What was the basis of the payment? (Please Tick as appropriate)

b. When was the payment made (if the answer to C, D & E is ‘Yes’)? (Please Tick as appropriate)

Table 1: At the time of C D E

Job Offer

Arrangement of Visa

After receipt of first month’s wage / salary

Yes

c. Did you pay to more than one party (Please Tick as appropriate)


No

A B C D E

A fixed down payment

____ percentage of Monthly salary for _____ Months



1. If ‘yes’, please specify the parties ___________ ____________ _____________

5. Did you attend a formal interview process? (Please Tick as appropriate)

a. If answer is ‘yes’, who took the interview? (Please Tick as appropriate)


Yes

No

Loan from Bank

Own Funds

Borrowed from friends / Relatives

Sold owned assets


Manpower Consultant / Agency

Employer

Friend

Not Known during Interview

d. What was the source of payment? (Please Tick as appropriate)


b. Were the following aspects of the employment informed / discussed? (Please Tick as appropriate)

Visa Type Transportation

Employment Contract period From Airport to Accommodation

Salary From Accommodation to Work Location

Overtime rates Eligible Leaves

Allowances Leave Travel

Bonus Health Insurance

Working Hours Life Insurance

Accommodation Type Others, please specify

c. What was the type of visa offered to you? (Please Tick as appropriate)

Work Visa

Temporary Work Visa

Business Visa for 15 days

Tourist Visa

Others

Did not know



d. Rank on a scale of 1-5 the following factors that played a role in accepting the offer? (1 being very important and 5 being least)

e. What was the nature of the offer? (Please Tick as appropriate)


Formal Offer Letter detailing the Work Conditions and Offered Salary Package

Formal Offer Letter specifying Offered Salary Package and without any terms and conditions

Formal Offer Letter Without Any Working Conditions and Offered Salary Package

Oral offer and acceptance of the employment terms and conditions and salary package

Others (Please Specify)

Rank

Salary

Nature of Job

International Exposure

Employer Reputation



6. Were you aware of the Government Formalities involved in seeking employment outside your country? (Please tick as appropriate)

7. Did you face any difficulties in your home country to travel to Bahrain for taking up the employment opportunity? (Please tick as appropriate)

a. If ‘Yes’, please tick the appropriate one


Yes No

Yes No

Verifying the Genuineness of the Manpower Consultancy / Agents

Attestation of Labour Contracts by Government Agencies

Insurance

Other clearances (specify)

Tick Please specify the nature

Government Formalities

Administration Formalities at the Councillor’s Office

Mobilising Funds



8. Were you aware of the following before leaving your country? (Please tick as appropriate)

9. Who arranged the ticket for you to fly to Bahrain? (Please Tick as appropriate)


Yes No

Employer credentials

Visa Status / Regulations

Employee Rights in Bahrain

Regulations in Bahrain

Leave Rules

Employer

Manpower Consultancy

Friends / Relatives

Self



10. Was there any representative of the Employer / manpower agency to receive you at the Airport? (Please Tick as appropriate)


NoYes


11. What is the type of accommodation? (Please Tick as appropriate)

a. If shared accommodation / labour camps, how many are there in your room? (Please Tick as appropriate)

b. In general what is the mix of inmates?


Labour Camp outside work location

Labour Camp inside work location

Shared accommodation (Provided by Employer)

Own Arrangement


2 - 3 4 – 5 6 – 8 9 and more

Tick

Same Nationality

Different Nationalities

Based on Grade Level (Cadre)

Adhoc (No Specific basis)


c. From the following facilities, please tick the ones which are provided with the accommodation

Air Conditioners

Room Heaters

Refrigerator

Water Heaters

Portable Water

Television

Cot

Mattress

Rug

Wardrobe

Kitchen

Bathroom

d. If ‘Bathroom’ facility is provided, are they sufficient in numbers for the number of inmates in your accommodation?


Yes No


12. Did you face any major disputes in the place of accommodation during your stay? (Please Tick as appropriate)

a. If ‘Yes’, please specify

b. How was the dispute resolved?

13. Was any advance provided until receipt of first salary? (Please Tick as appropriate)


Resolution Number of instances

Negotiated Settlement for disputes between employees

Reassigning the employees to two different jobs / location for disputes between employeesNegotiated settlement for disputes between employees and management

Settlement through Ministry of Labour

Relieving employees


Yes No

Yes No


14. Are you given regular transportation from the place of accommodation to the work location? (Please Tick as appropriate)

a. If ‘Yes’, what was the type of transportation? (Please Tick as appropriate)

b. What other services are provided to you at work place?

1.2.3.4.

15. Were any of the following work related offer different* from what was promised? (*different means: Less than what was promised / totally different Expatriate Employees Working Condition

21

NoYes

Open Pick Up

Covered Pick Up

Air Conditioned Bus

Own Mode of transport


from what was promised / not offered)

16. Were you given induction and training on the safety measures when you joined? (Please Tick as appropriate)

17. Were you provided with appropriate Personal Protection Gadgets? (Please Tick as appropriate)

18. Were damaged PPG replaced regularly by the employer? (Please Tick as appropriate)


Yes

No

Yes

Yes No

Originally promised Actually Provided

Job Profile / role

Job Designation

Salary

Leaves

Type of Visa

Leave Travel


No


19. What physical risks you are exposed to at the work location? (Please Tick as appropriate)

a. Were any safeguards provided by the employer?


Vibrations

Noise

Poor Lighting

High Temperatures

Low Temperatures

High Humidity

Breathing in smoke, fumes, dust or powder

Handling chemical products / substances

Radiation (Welding, Light, etc)

Painful tiring positions

Repetitive hand or arm movementsYes

No


20. Did you suffer any occupational injuries at your work place? (Please tick as appropriate)

a. If ‘Yes’, please select the appropriate from the following

21. What is the standard working-hours per day in your company? _________________

a. How many days per week do you work? __________________

b. What are your working-hours per day?

Upto 8 hours 8– 9 hours 9 – 10 hours 10 – 11 hours 12 hours and above

c. Are you paid for your overtime charges?


NoYes

Was given First Aid by employer

Was taken immediately to Hospital by employer and treated

In-house Clinic

Private Clinic

Private Hospital

Government Hospital

Employer reimbursed the medical expenses

Employer granted sick leave

Secured compensation from GOSI

Yes No


22. What are the key work-related / employer related issues? Please rank in order of relevance (1 being highest – 5 being lowest)

At General Level

At Individual Level (please tick)


Issues Rank

Poor working conditions

Insufficient work space

Inappropriate / No Tools provided

Physically hazardous work environment

Lack of Hygienic place for Breaks (Canteen)

Lack of Proper Bathrooms

Others (Please specify)

Salary offered is less than what was promised

Salary Not paid at all

Salary is not sufficient

Was not allowed to travel back home

Harassment at the work place

Poor living conditions in accommodation



23. Did you face any labour related disputes at the work location? (Please Tick as appropriate)

Yes No

a. If ‘Yes’, please specify

Disputes Number of Instances

With Co-workers of the same nationality

With Co-workers of different nationality

With Bahraini nationals

Related to No. of instances

Remuneration

Employment Conditions

Health and Safety Conditions

Job Security




24. Did you do any of the following to resolve the issue? (Please Tick as appropriate)

25. Were you able go to your home country after coming to Bahrain?

Yes No

a. If ‘No’, please specify the reason (Please tick as appropriate)

Work pressure

Passport was not handed over

Tickets were not given



Sought the Assistance of

Embassy

Non Governmental Organisation

Community

Friends in Bahrain

Sought the Assistance of Tick

People at home country

Ministry of Labour

Accepted the Status Quo

Others (Please specify)


26. Did you pay to renew your work permit? (please tick as appropriate)

Yes No

a. If ‘Yes’, please specify the reason

Direct to Sponsor

To Sponsor through Management

To Others (please specify)

27. Do you prefer to stay and work in Bahrain? (Please tick as appropriate)

a. If ‘Yes’, please specify the reason (please tick)

b. If ‘No’, please specify the reason (please tick)

Poor Living Conditions

Poor Working Conditions

Poor Salary

Relations with Employer



Yes No

Better salary

Better career prospects

Better working conditions



28. Would you prefer to change jobs (Employers) without restrictions? (please tick as appropriate)

1. Did you seek another job in Bahrain?

2. Did present employer agree?

If ‘No’, What was the main reason? (please tick)


Yes No

Yes No

Yes No

Different Occupation

Working with competitor

Adhere to labour contract



29. Other Observations and Notes

Thank you for your kind cooperation!

Best regards!Expatriate Employees Working Condition

30

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