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2004 Interim results presentation David Morgan Chief Executive Officer 6 May 2004

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Page 1: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

2004 Interim results presentation

David MorganChief Executive Officer

6 May 2004

Page 2: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 2

Maintaining consistent growth and return

• Record result- Net profit of $1,225m up 17%- Cash earnings of $1,233m up 13%- Cash earnings per share of 66.7 cents up 11%

• High returns- Cash return on equity 20%- Interim dividend of 42 cents up 11%

• Robust growth - Revenue up 10%- Margins down 9 bps

• Quality of earnings maintained- Impaired assets to total loans & acceptances stable

Page 3: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 3

Optimising value for shareholders

• Approximately $500m off-market buy-back:

- Bringing ACE ratio close to mid point of target range

- Reducing ordinary shares on issue by approximately 2%

- Effective utilisation of excess franking credits

• TPS II hybrid equity issued in April 04 enabling redemption of higher cost TOPrS hybrid equity in July 2004

Page 4: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 4

Consistent dividend growth

• Dividend up 4 cents or 11% on prior corresponding periodDividends (cents per share)

26 28 30 32 34 36 38 40 42

0

5

1015

20

25

3035

40

45

1H00 2H00 1H01 2H01 1H02 2H02 1H03 2H03 1H04

Page 5: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 5

Clear and simple strategy

Service – Profit Chain

Customer Focus

Internal Service Quality

Employee Commitment

Employee Retention

Employee Productivity

Superior Customer

Experience

Customer Satisfaction

Customer Loyalty

Revenue Growth

Profitability

Shareholder Value

Strategy Outcomes

Medium termObjectives

� Best practice employee commitment

� Service leadership in our industry

� Top quartile shareholder returns

� Leader in corporate responsibility

Employee Customer Shareholder

How?Differentiator:

Superior ExecutionOur high performanceculture:�Quality people�Effective people &

performance mgt processes

�Values

Vision

“To be a great Australian and NZ

Company”� A great place to work� A superior customer

experience� 1st quartile shareholder

returns� A good corporate citizen

Mission“To be at the forefront for service in our industry by

September 2005”

ValuesTeamwork

IntegrityPerformance

‘Ask Once’

Page 6: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 6

Focused strategy and sound execution

• Australia and New Zealand remain highly attractive banking markets- Australian system credit growth 15% to March 2004- New Zealand private sector credit growth 11% to March

2004

• Balanced approach between disciplined pricing and growth

• Businesses focused – no diversion

• Wealth integration nearing completion, on-time, on-budget and ahead on synergies

Page 7: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 7

Customer satisfaction improving

Source: Consumer - Roy Morgan Research. Data based on rolling four quarter average. Consumer satisfaction is up to February 2004and based on consumers aged 14+ who regard Westpac as their MFI.

Business - TNS Business Finance Monitor is since June 2002.

SME satisfaction - total satisfied

Middle Market Satisfaction - total satisfied

Consumer Satisfaction - % of main financial institution customers very or fairly satisfied

40%45%50%55%60%65%70%75%

Sep 02

Oct 02

Nov 02

Dec 02

Jan 0

3Fe

b 03

Mar 03

Apr 03

May 03

Jun 0

3Ju

l 03

Aug 03

Sep 03

Oct 03

Nov 03

Dec 03

Jan 0

4Feb

04Mar

04

Bank X WBC Bank Z Bank Y

40%

45%

50%

55%

60%

65%

Sep 02

Oct 02

Nov 02

Dec 02

Jan 0

3Fe

b 03

Mar 03

Apr 03

May 03

Jun 0

3Ju

l 03

Aug 03

Sep 03

Oct 03

Nov 03

Dec 03

Jan 0

4Fe

b 04

Mar 04

Bank X WBC Bank Z Bank Y

55%

60%

65%

70%

Sep 02

Oct 02

Nov 02

Dec 02

Jan 0

3Feb

03Mar

03Apr

03May

03Ju

n 03

Jul 0

3Aug

03Sep

03Oct

03Nov

03Dec

03Ja

n 04

Feb 04

Peer average Westpac

Page 8: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 8

Market share enhanced

• Westpac has consistently increased market share of financial system credit over the last 3 years (year to 30 September): - 2001 - 50 basis point increase- 2002 - 40 basis point increase - 2003 - 90 basis point increase

+20 bps13.914.1Retail deposits

Credit-60 bps17.516.9Household (housing & other

personal)

15.012.3

Mar 04%

+10 bps14.9Total credit+80 bps11.5Other (mainly business)

Change(bps)

– half year

Mar 03%

Australian market share – RBA financial system aggregates

Page 9: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 9

Growth in most wealth products remains strong

7

n/a7.2122.6Institutional310.4310.4Broking

7.759.2Retail

n/a9.3214.4Margin lending310.676.7Life and risk315.1311.1Wrap and master trust214.356.2Corporate super

RankMarket share(%)Rank

Market share (%)Product

Share of new businessCurrent Australian market share

Sources: Retail& Wrap & M’trust - ASSIRT February 2004 (as at Dec 2003)

- New Business – September 2003 – ASSIRT Market share report September 2003Corporate super - Dexx&r Employer Super League Table December 2003Life and risk - Dexx&r Life analysis, Quarterly Statistics ending 30 September 2003Margin lending - BT loan book verses RBA industry total – 31 December 2003Broking - ASX market analysis March 2004Institutional - Institutional Rainmaker Mandate Analysis 2003 – 04 (does not include externally managed FUM)

Page 10: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 10

Sound contribution across all businesses

0 100 200 300 400 500 600 700

NZ

InstitutionalBank

BT

Business &ConsumerBanking

H1 2003H2 2003H1 2004

Cash earnings

$m

Growth1

1H03 - 1H04

58%

9%

20%

17%

Proportion of Group

Contribution

11%

11%

25%

19%

1 NZ % growth in AUD terms

Page 11: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 11

Business unit performance: BCB1

• Balance right with 27% growth in economic profit

• Profitable growth delivered, strong increase in loan and deposits, partially offset by softer margins

• Continued success in business sector strategy - lending growth 18% higher

• Expenses supported significant compliance spend

52.3%

652

(280)

932

(171)

1,103

(1,210)

2,313

1H04

(16)(147)Bad debts

290bps55.2%Expense to income

19546Cash earnings

(19)(236)Tax & OEI

19782Operating profit

19929Core earnings

(6)(1,143)Operating exp

122,072Operating income

% Change

1H03$m

1 BCB – Business and Consumer Banking, Australia

Page 12: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 12

Business unit performance: WIB1

• Core performance flat -improved revenues across most divisions offset by weaker financial markets performance

• Improved results from Financing and Specialised Capital Group

• Financial Markets impacted by softer trading income and stronger AUD. Programs are underway to improve performance

• Bad debts sharply lower

1 WIB – Westpac Institutional Bank, including corporate and institutional business in New Zealand

42.4

225

(100)

325

2

323

(238)

561

1H04

Large(43)Bad debts

-60bps41.8Expense to income

11203Cash earnings

(25)(80)Tax & OEI

15283Operating profit

(1)326Core earnings

(2)(234)Operating exp

0560Operating income

% Change

1H03$m

Page 13: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 13

Business unit performance: BT Financial Group

• Integration on track, on time and 04 synergies expected to be higher than planned based on current run-rate

• Investment performance turnaround now achieved, assisting improved future fund flows

• Insurance continues to perform well

60.4

96

(26)

122

-

122

(186)

308

1H04

--Bad debts

220bps62.6Expense to income

2577Cash earnings

(8)(24)Tax & OEI

21101Operating profit

21101Core earnings

(10)(169)Operating exp

14270Operating income

% Change

1H031$m

1. Period 1H03 included only five months of BTFM contribution

Page 14: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 14

Business unit performance: New Zealand

• Strong business momentum since September 2003

• Lending up 16% (in $NZ)

• Mortgage market share improving - captured 23% of growth in period

• Business transformation continues to be successful

48.9

192

(90)

282

(20)

302

(289)

591

1H04

9(22)Bad debts

-150bps47.4Expense to income

11173Cash earnings

(13)(80)Tax & OEI

11253Operating profit

10275Core earnings

(17)(248)Operating exp

13523Operating income

% Change

1H03$m

Page 15: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 15

Sustaining core earnings growth

500

1,000

1,500

2,000

2,500

3,000

3,500

4,000

1H99

2H99

1H00

2H00

1H01

2H01

1H02

2H02

1H03

2H03

1H04

Revenue 7%

Expenses 3%

Core earnings 12%

$m

1. Underlying basis (excl. significant items but not adjusted for acquisitions and disposals)

2. Excluding goodwill amortisation

5 Year CAGR 1

2

Page 16: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 16

Consistency over the medium term

• Achieved total shareholder return of 80% over the last 5 years

• Shareholder performance hall of fame ranks those companies with a market cap greater than $US10 billion who have most frequently been placed in the top third in the annual Shareholder Performance Index (SPI)2

Global Shareholder Performance Hall of Fame

Mercer Oliver Wyman1

Westpac6

Danske Bank Group5

Citigroup4

Royal Bank of Scotland3

Royal Bank of Canada2

UnitedHealth Group

Name

1

Rank

1. Mercer Oliver Wyman State of the Financial Services Industry 2004. Companies are ranked by their 2003 SPI

2. SPI – Measures risk adjusted performance over the medium term. The calculation is based on a five year moving window of performance. The SPI is calculated by dividing the average monthly total shareholder return by the standard deviation of the monthly shareholder return.

Page 17: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

The Details

Philip ChronicanChief Financial Officer

6 May 2004

Page 18: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 18

Cash earnings – maintaining the growth

71,4391,539Non-interest income

1,233

1,225

1,662

(207)(84)

(1,925)

2,339

1H04

112,098Net interest income

131,095Cash earnings

171,051Net profit after tax

201,388Net profit before tax

3(214)Bad debts(8)(78)Goodwill(4)(1,857)Operating expenses

% Change1H03 –

1H041H03$m

Page 19: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 19

Cash earnings – half on half patterns

• Movement in 2H03 to 1H04 is more subdued than annual growth

• This pattern of growth has been consistent given:

– Dec/Jan are more subdued months

– June business refinancing cycle

• In 1H04 this pattern has been exacerbated by credit card interchange changes reducing the delta between 2H03 and 1H04 by $33m

4.8

2.6

1.5

2.6

%2H-1H

7.11,0679962002

1,233

1,095

920

1H

na-2004

7.41,1762003

6.69812001

%1H-2H2H$m

Net impact of recent credit card changes on operating income relative to 1H03

(9)+24Net impact

1H042H03$m

Page 20: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 20

Net interest income analysis

• Net interest income up 11%

• Behind these movements has been

– Average interest earning assets up 15%

– Rising interest rates supporting deposit margins and earnings on free funds

– Additional hybrid capital contributing to reported spreads

– Business mix changes contributing to a decline in overall margins

• Removing the impact of new hybrid issuance would see net interest income rise by 10%

2,0982,339

106

98

7331

(182)

327

1,600

1,800

2,000

2,200

2,400

2,600

2,800

Mar

-03

Ave

Earn

ing A

sset

Gro

wth

Spre

adHy

brids

Free

Fun

dsM

ar-0

4

$m

Tax equivalent gross-up

Movement in net interest income

Page 21: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 21

Loan growth remaining robust

190.5148.9174.9

1.726.722.633.3

6.985.292.1

1H04

86.46.6Personal (loans & cards)1872.179.3Housing11778.585.9Consumer (Australia)

% Change

158

14

1316

118

1H04 - 1H03

1.51.6BT Financial Group

Business Unit

28.331.2Business (incl. equip. finance)22.422.2Westpac Institutional Bank23.124.5New Zealand ($NZ)

Group

179.3142.9164.3

2H03

166.2Avg int. earning assets137.8Risk weighted assets153.8Net loans and acceptances

1H03$bn

1 Securitised loans have been deducted from the total

Page 22: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 22

Business lending continues to improve

• Business lending (SME and Middle Market) up 18% against market growth of around 6%

• Key drivers of improvement:– Leading business customer

satisfaction

– Roll-out of CRM technology in business direct

– Selective return of business banking managers to branch network

– Industry packages supported by specialist teams

– Continued success in growing equipment finance. Increased to $5.8bn from $3.6bn over year.

3432

2927

23 22*

0

5

10

15

20

25

30

35

40

45

2H01 1H02 2H02 1H03 2H03 1H04

Business loans and acceptances ($bn)

* Decline due predominantly to sale of AGC

Page 23: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 23

Housing market – beginning to slow

• Overall housing lending up 18% against system growth of 24% leading to market share easing by 110 basis points over past year

• Strategy has been to focus on profitable growth:

- Proportion of third party originated loans constant at 30%

- Investor housing growing 22% against market growth closer to 30%

- Cautious approach to ‘low-doc’ loans

Australian housing finance

3

8

13

18

23

28

33

38

Feb-92 Feb-94 Feb-96 Feb-98 Feb-00 Feb-02 Feb-04

no.'000

0123456789

1st homebuyers2nd homebuyersInvestors - ex constr'n(rhs)

Source: ABS

$bn

Westpac housing loan drawdowns ($m)

1,2001,4001,6001,8002,0002,2002,4002,600

OctNovDec Ja

nFeb Mar AprMay Ju

n Jul

AugSep

2002/20032003/2004

Page 24: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 24

New Zealand – good growth across the business

2725232221 22

0

10

20

30

40

2H01 1H02 2H02 1H03 2H03 1H04

Net loans and acceptances (NZ$bn)• Total lending up 16% (in $NZ) against private sector credit growth of 11%

• Business lending has been robust up 23%

• In housing, first time since 1998 that Westpac NZ has consistently increased market share (5 out of the last 7 months)

• Improvement due to:- Increased focus on Auckland- Greater specialisation of

workforce- Successful focused marketing

spend-15%-10%

-5%0%5%

10%15%20%25%30%

98 99 00 00 01 01 02 02 03 04

Market share Share of new growth

Housing market share monthly

Page 25: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 25

Deposit growth

511.710.912.3Westpac Institutional Bank

1321.122.723.8Business (Australia)1144.146.849.0Consumer

% Change

111811

70

17

8

Mar 03 –Mar 04

545Non-interest bearing

Business Unit

16.617.318.0New Zealand ($NZ)

29.933.635.0Other 1

Group

273029Certificates of deposit

1223456

1H03

1364062

1H04

129Total deposits34Other interest bearing – Term61Other interest bearing – At call

2H03$bn

1 Other include Treasury and Pacific Banking

Page 26: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 26

Group margin dynamics

% (6bps)

2.57

Spreads Free fundsbenefit

2.652.59

2.2

2.3

2.4

2.5

2.6

2.7

2.8

Mar-03

2H03

Sep-03

Austra

lian S

pread

s

NZ Spread

sOthe

r Spre

ads

Free fun

ds

Hybrid

s

Mar-04

(9bps)

0 0

2.5bps3.5bps

2.56

Page 27: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 27

Australian margins

(13)bpsChange in Australian spread

4bpsLiabilities

(6)bpsAssets mix

(5)bpsFunding & portfolio

(6)bpsCash /30 Day bills spread

2H03 to 1H04

Product

dicative

In

• The decline in Australian margins has been due to a variety of factors

• Transitory change in the cash/bills spread has impacted spread by around 6 basis points in 1H04

• Funding portfolio composition impacted by strong lending growth not fully matched by deposit growth

• Reduced asset margins almost fully offset by improved liability margins

• Australian spread impact on group spreads is 9 basis points

Page 28: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 28

Non-interest income analysis

1,439

82

(9)(23)

34 18

1,200

1,300

1,400

1,500

1,600

Mar-03 P'holder Rec. FinancialMarkets

Net card impact BT Adjustment Core Non-interest income

Mar-04

$m

Page 29: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 29

Credit cards – fee impact of recent changes

• Net impact of interchange reforms and our strategic response will be broadly earnings neutral by 2005 and beyond.

• Repricing implemented in 1H03

• Interchange reforms Oct 03

• Reward point changes to impact in 2H04 and beyond

(81)(82)(76)Rewards costs

62

35

103

1H03

5386Cards non-interest income

2832Other fee income

3030Fee repricing

76

1H04

106Interchange income

2H03$m

Page 30: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 30

Institutional Bank financial markets income

• Financial markets income 20% lower than prior corresponding period and 6% below previous half.

• Result consistent with expected volatility, although recent performance has been below average

• Recent period was accompanied by a small rise in the average value at risk (VaR). VaR is well within approved limits

• Measures to improve performance have been implemented- Ceasing coverage of interbank

markets where we no longer have a competitive advantage - including some currency options

- A number of operational changes

Financial markets income ($m)

050

100150200250300

1H02 2H02 1H03 2H03 1H04FX Interest Rate Product FM Other

Monthly average VaR ($m)

0369

121518

Apr-0

3M

ay-0

3Ju

n-03

Jul-0

3Au

g-03

Sep-

03Oct-

03No

v-03

Dec-

03Ja

n-04

Feb-

04M

ar-0

4

Monthly average VaR

Board Limit

Page 31: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 31

Expenses – tightly managed

• On target for 2 - 4% annual expense growth for year

4%1,8571,9061,925Operating expenses

15--Gross up – 5 months of BT

1,872

663

296

898

1H03

1%668672Other expenses

3%1,9061,925Adjusted operating expenses

6%938948Salaries & other staff expenses

3%300305Equipment & occupancy

% Change2H031H04$m

Page 32: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 32

2004 expenses – what we have said

Additional costs of $10m in 1H04Increase in superannuation costs

Significant compliance spend in 1H04 compared to 1H03 (FSR, IFRS, Sarbanes Oxley, Basel II)

Absorb major compliance spending

Up to $57 in 1H04 from $40 in 2H02 and $49m in 1H02.

Higher capitalised software amortisation expense

Temporary staff reduced by 327Decrease in temporary staff expected as project work eases

Net impact of AUD/NZD exchange rate reduced costs by $10m

No further pressure from NZD/AUD exchange rate

Outcome in 1H04Comment

Page 33: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 33

Expense to income – now under 50%

49505253

30354045505560

1H02 2H02 1H03 2H03 1H04

Banking – expense to income%

48.7%

5053

515051

5254

5657

30

35

40

45

50

55

60

2H99

1H00

2H00

1H01

2H01

1H02

2H02

1H03

2H03

1H04

Group - expense to income%

49.6%

5961

46

6263

3035404550556065

1H02 2H02 1H03 2H03 1H04

Wealth – expense to income%

Page 34: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 34

BT Integration – on track

51

8885

116

54

0

20

40

60

80

100

120

140

2002/03 2003/04 2004/05

Expected synergies2003 actual achieved

$m

2004 locked-in run rate

SynergiesIntegration progress

Jul-0

2

Oct

-02

Jan-

03

May

-03

Aug-

03

Nov

-03

Mar

-04

Jun-

04

Sep-

04

Dec

-04

People & Location

Systems

Customer Contact

Investment Management

Registry consolidation

Selected back-office insourcing and Customer MIS

Complete

In progress

Page 35: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 35

Net retail FUM against acquisition model - BT

0

2

4

6

8

10

12

Sep-02 Dec-02 Mar-03 Jun-03 Sep-03 Dec-03 Mar-04 Dec-04 Dec-05

$bn Acquisition modelActual

Page 36: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 36

Performance turnaround: Australian equities

-2.0%-1.6%-1.2%-0.8%-0.4%0.0%0.4%0.8%1.2%

May-02

Jun-0

2Ju

l-02

Aug-02

Sep-02

Oct-02

Nov-02

Dec-02

Jan-0

3Feb

-03Mar-

03Apr-

03May

-03Ju

n-03

Jul-0

3Aug

-03Sep

-03Oct-

03Nov

-03Dec

-03Ja

n-04

Feb-04

Mar-04

-8.0%

-6.0%

-4.0%

-2.0%

0.0%

2.0%

4.0%

6.0%

Monthly portfolio excess return (LHS) One-Year Excess Return (RHS)

BT Core Fund1 vs S&P/ASX300 Accumulation Index

1. BT Institutional Core Australian Share Sector Trust. Benchmark: ASX300, Pre Fee / Pre Tax

Page 37: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 37

Improved researcher ratings

Large Cap Australian Equities – Flagship Retail Fund Ratings*

Rating

Upgraded from Investment Grade to Buy in Nov 03

BuySellInvestorweb

Qualitative component upgraded Jan 04, no impact on star rating.

1 Star1 StarMorningstar

Investment Grade

3 star

AApril 04

Upgraded in April 04.1 starASSIRTSell and

then Hold

BLast year

CommentsResearcher

Hold rating in place since Oct 03, moved to Inv Grade in Apr 04.

Lonsec

Upgraded Feb 04. Van Eyk

*Retail flagship fund is the BT Australian Share fund

Page 38: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 38

Continued focus on risk management

• Detailed systems in place

• More recently the emphasis has focused on documented control regime prompted by:

- APRA / NAB report- Sarbanes Oxley 404 requirements- Basel II

• Re-assessed position following NAB report

• Confident that same issues could not have emerged

• Increased awareness of areas we can strengthen some tools and processes

• Rigorously managed with the most advanced tools of our risk monitoring systems

• Further enhancements in pipeline with Basel II implementation

Market Risk

Operational Risk

Credit Risk

Page 39: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 39

Financial Markets risk control environment

• Distribution of earnings consistent with risk expectations

• Control environment overall sound

– Independent monitoring and reporting

– Limit adherence– Constructive culture

• Areas for strengthening processes identified include:

– Enhanced risk diagnostics

– System upgrades

Distribution of Financial markets daily P&L 1H 2004

0

2

4

6

8

10

12

14

16

-6 to

-5.5

-5 to

-4.5

-4 to

-3.5

-3 to

-2.5

-2 to

-1.5

-1 to

-0.5

0 to

0.5

1 to

1.5

2 to

2.5

3 to

3.5

4 to

4.5

5 to

5.5

6 to

6.5

7 to

7.5 >8

Num

ber o

f tra

ding

day

s

$m

Page 40: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 40

Forward credit indicators in good shape

Housing Portfolio - 90 day delinquencies

1.04

0.64

0.180.150.38

0.150.230.250.26

0.0

0.5

1.0

1.5

1996 1997 1998 1999 2000 2001 2002 2003 1H04

%

1.40

0.900.50

1.271.47

0.57

0.0

0.5

1.0

1.5

2.0

2.5

1999 2000 2001 2002 2003 1H04

Aust. Business Banking - 90 day delinquencies (3 month moving average)%

WIB - impaired assets to committed exposure%

0.430.51

0.14

0.530.63

0.290.37

0.25

0.34

0.00.10.20.30.40.50.60.7

1996 1997 1998 1999 2000 2001 2002 2003 1H04

0.820.63

0.901.140.96

1.98

1.021.07 1.11

0.0

0.5

1.0

1.5

2.0

2.5

1996 1997 1998 1999 2000 2001 2002 2003 1H04

Consumer Unsecured - 90 day delinquencies %

Page 41: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 41

Bad debt analysis

1.7%

1,432

(207)

(41)

(166)

35

(73)

(128)

1H04

1.7%

1,393

(271)

(95)

(176)

27

(70)

(133)

2H03

(214)Net bad debt expense

1,309General provision balance

47Recovery of debts previously written off

1.7%General provision to non-housing loans & acceptances

(136)Increase in dynamic provision

(78)Bad debt charge-off

(142)Write-offs

17Net transfer (to)/from specific provisions

1H03$m

Page 42: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 42

Stressed exposures further reduced

Categories of stressed exposures as a % of total commitments

0.0%

0.2%

0.4%

0.6%

0.8%

1.0%

1.2%

1.4%

1.6%

Sep 99 Sep 00 Sep 01 Sep 02 Sep 03 1H04

Watchlist & substandard

90 days past due well secured

Impaired

Page 43: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 43

Provisioning cover

Specific provisions / impaired assets

%

0

10

20

30

40

50

60

FY98 FY99 FY00 FY01 FY02 FY 03 1H04

WBC ANZ CBA NAB

General provisions / non-housing performing loans & acceptances

%

0.5

1.0

1.5

2.0

FY98 FY99 FY00 FY01 FY02 FY 03 1H04WBC ANZ CBA NAB

• Specific provision for impaired assets increased to 36%, from 26% at 2H03

• Increase due to top-up of specific provisions for two existing impaired assets

Page 44: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 44

Adjusted common equity movement

• Surplus capital1 grew $429m over the year but only $80m over the last half

4.8%

5.1%

(18bps)(20bps)(52bps)

83bps

(52bps) (17bps) (7bps)

5.0%

83bps

19bps10bps

4.00%

4.50%

5.00%

5.50%

6.00%

31-M

ar-0

3

Cas

h Ea

rnin

gs

Div

iden

ds

DR

P/O

ptio

ns

RW

A

Oth

er*

30-S

ep-0

3

Cas

h Ea

rnin

gs

Div

iden

ds

DR

P/O

ptio

ns

RW

A

Oth

er*

31-M

ar-0

4

1 ACE capital in excess of 4.75% (mid point of our target range)* “Other” includes capital employed by non-banking subsidiaries, Specialised capital group investments and movements in the FCTR and deferred tax balances.

Page 45: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 45

Tier 1 and ACE ratios now above target levels

• Tier 1 and ACE ratios above target levels

Capital ratios

3.0%

3.5%

4.0%

4.5%

5.0%

5.5%

6.0%

6.5%

7.0%

7.5%

8.0%

8.5%

9.0%

Mar-00

Sep-0

0Mar

-01Sep

-01

Mar-02

Sep-0

2Mar

-03Sep

-03

Mar-04

ACE Tier 1

ACE

Tier 1

Ratio

4.5% – 5.0%5.1%

6.0% – 6.75%7.2%

Target rangeCurrent level

Page 46: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 46

2004 hybrid issue complicates reporting

Post IFRS implementation instrument will be debt and swap will be effective hedge

Hedge achieved through offsetting USD capital invested in UK/US

Swap put in place for risk management but not given hedge treatment

Typically swapped into NZD

Mark to market of swap will impact NPAT until 1 Oct 2005 (IFRS transition date) but we will isolate from cash earnings

Issued in USD (525m) and funds used in NZ (NZD)

2004 Trust Preferred Securities

USD issues accounted for as equity, no hedge accounting available

Sufficient capital deployed to offshore branches for commercial and regulatory purposes providing natural hedge

Historical practice

1,233Cash earnings0MTM TPS Hedge

(76)Preference Dividends84Goodwill amortisation

1,225Net profit after tax

Page 47: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 47

Buy-back overview

• Target buy-back size approximately $500m (approximately 2% of ordinary shares)

• Also conducting on-market buy-back of an equivalent proportion of our NZ Class Shares (approximately 1m)

• Off-market tender buy-back structure

• Buy-back price includes a $4.00 capital component, with balance treated as a fully franked dividend for tax purposes

• The tender range is $14.00 to $18.00 with 9 specific prices at 50c intervals. Tenders can be lodged at any of the specified prices, or as a Final Price Tender

• Shareholders will be entitled to receive the interim dividend even if they tender into the buy-back

6 May 1Announcement

26 MayDispatch of booklets

30 JuneCredit buy-back proceeds

21 JuneBuy back price announced

18 JuneTender period closes

31 MayTender period opens

18 MayBuy-Back record date

12 MayEx-date for Buy-Back

2004Key Dates

1. Shares acquired on or after 7 May will not qualify for franking entitlements under 45 day rule

Page 48: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 48

Capital position remains sound

-29bps+3bpsJuly 2004 – TOPrS called (US$ 322.5m)

4.8%

-34bps

-

5.1%

ACE

-34bpsMay/June 2004 structured off-market buyback (~$500m)

+46bps12004 TPS raising in April 04 (US$ 525m)

6.8%

7.2%

Tier 1

Ratios as at 31 March 2004

Pro-forma ratios 31 March 20042

1. Impact (46bps) – a portion of this is exceeds the APRA 25% hybrid limit 2. Does not include the impact of capitalised expenses which based on balances at 31 March 2004 would be a

deduction of $291m or 20 basis points on both ACE and Tier 1. This will not be applied until 1 July 04.

Page 49: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 49

A strong, broad based, high quality result

• Strong performance from all businesses

• Continued tight expense management while growing investment in key capabilities, and absorbing compliance spend

• Profitable growth with robust loan growth and modest margin deterioration

• Credit quality high and provisioning coverage strong

• Actively managing capital base with strong franking position

Page 50: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Outlook and summary

David MorganChief Executive Officer

6 May 2004

Page 51: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 51

Australian and New Zealand economic outlook

• Australia and New Zealand economic fundamentals sound due to:

- Solid domestic demand- Low unemployment

• Export recovery to boost economy in 2004, driven by stronger global economy and the recent rebound in farm output

• Further slight rise in interest rates expected later in 2004

Key economic indicators

2.33.1GDP

4.84.6Unemployment

Australia

3.34.3GDP

5.75.7Unemployment

New Zealand

World (Calendar year)

4.04.4GDP

Jun 05%Financial year ended Jun 04

%

Source: Westpac

Page 52: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 52

Economy operating with a more sustainable mix

-4

-2

0

2

4

6

8

Domestic demand Net exports GDP

Perc

enta

ge p

oint

con

tribu

tion

-4

-2

0

2

4

6

8

2000/01

2001/02

2002/03

2003/04f

2004/05f

Source: ABS, Westpac

Key contributors to GDP

Page 53: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 53

Credit growth returning to longer term average

-8

-4

0

4

8

12

16

20

24

Sep-90 Sep-92 Sep-94 Sep-96 Sep-98 Sep-00 Sep-02 Sep-04-8

-4

0

4

8

12

16

20

24

Housing Business Total Housing averageTotal (Aust) Total credit average

Forecasts ( To Sep 2005)Australian credit growth

Sep-05

Source: RBA

Page 54: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 54

Financial sector short-term outlook

• Credit growth moderating to more sustainable levels

• Ongoing competitive intensity

• Bad debt environment benign

• Wealth management environment remaining favourable

• Rising demands around customer experience

• Overall sector dynamics are favourable

Page 55: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 55

Well positioned to maintain momentum

• Established track record in delivering growth and executing well- Consistent growth / return mix - Disciplined management

• Improved sustainability of earnings- Market share improvements- Increased customer satisfaction

• Low risk profile, with high credit quality and sound provisioning

• Focused strategy and a quality management team

Page 56: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 56

Outlook

• Operating environment remains accommodating:- Credit growth lower but still above the 15 year

average- No immediate signs of asset quality deterioration

• Good momentum with first half earnings growth above medium-term guidance

• Positive full year outlook for solid earnings growth in 2004

Page 57: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

2004 Interim results presentation

6 May 2004

Page 58: 1H04 Interim results presentation - Westpac · Interim Results 2004 Presentation Title & Date 2 Maintaining consistent growth and return • Record result-Net profit of $1,225m up

Presentation Title & Date Interim Results 2004 58

Disclaimer

The material contained in this presentation is intended to be general background information on Westpac Banking Corporation and its activities.

The information is supplied in summary form and is therefore not necessarily complete. Also, it is not intended that it be relied upon as advice to investors or potential investors, who should consider seeking independent professional advice depending upon their specific investment objectives, financial situation or particular needs.