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User Guide

HETI Online - Learner

Last updated :

8 September 2014 by eHealth LMS

2

HETI Online – Learner Interface

Purpose:

This document describes and introduces the Learner Interface of HETI Online.

Product:

HETI Online is the new State-Wide learning management system delivering various

forms of learning at a State and Local Health District level.

Audience:

All NSW Health Employees.

Security:

Each user must log into HETI Online using their StaffLink ID and Password.

3


Table of Contents

Topic Page number

Navigating the Learner home page 4 - 8

How is Training Assigned? 9 - 10

Using the Catalogue 11 - 15

Using the Catalogue to Search, Play, Request and Enrol in Courses (including

Pre/Post Course Work)

16 - 25

My Learning – Current, History, Learning Pathways

26 - 27

Add External Learning – Add an external learning activity 28 - 33

Run Reports – My Learner Transcript 34 - 37

Email Address in HETI Online 38 - 39

Navigating the Learner

home page

5


Learner - Home page overview

My Online

Learning/My

Scheduled Learning:

Displays your current

Mandatory, CE Directive

and Assigned training.

Progress Bar for your Mandatory

course completions

Action: Click to view all current

learning.

Legend: Overview of

the current conditions of

enrolment. Help and Support, Quick

Links.

Learning Pathways is

grouped Classroom

and/or Online learning .

My Details link: View your user

details. These details have been

sourced from StaffLink.

Contact Us: Details on how to

contact relevant Service,

System and Course Support

information.

6

My Online Learning / My

Scheduled Offerings /

My Learning Pathways:

Displays Learning in

widgets for Online and

Classroom learning and

Learning Paths/Tracks


Learner - Navigating the home page

Navigation Menu: Provides access

to Home page, Catalogue, My

Learning and Reporting.

Links to course

details page

Search Catalogue: Find all courses

that you have been offered, target or

are available for you do

7


Learner – Learning Widgets

My Scheduled Learning widget

Displays your current enrolled classroom or

virtual training which you have been enrolled in.

My Online Learning widget

Displays your current enrolled HETI and LHD/Networks

courses which are incomplete or not yet attempted.

My Learning Pathways widget

Displays your current enrolled learning

pathways which are incomplete or not yet

attempted.

8


Learner – My Current Learning

Action: Select to filter

either name, due date

or mandatory listing

Due date of learning

Note: A red coloured

date is an expired date

Action: Select to filter

learning

Status of current learning:

- Not Attempted

- Incomplete

- Initial (Certification Offering)

- Current (Certification

Offering)

- Expired (Certification

Offering) Legend: Overview of

the current conditions

of enrolment

How is Training

Assigned?

10

How is Training Assigned?

Training requirements can be assigned to users in 3 ways. The targeting

of these training requirements are based on StaffLink User, Position and

Organisational data. This ensures that right staff are doing the right

training at the right time.

The 3 methods of assignment are:

• Mandatory (Red Flag): Training requirements that are assigned as

part of the State-wide Mandatory Training Policy.

• CE Directive (Blue Flag): Training requirements that are assigned as

part of a local CE Directive.

• Assigned (Orange Pin): Training requirements that are assigned

locally by direction of a manager.

Using the Catalogue

12


Catalogue

Catalogue: Allows you to:

• Search for specific course

• Browse the Catalogue

• View courses by Calendar

• Search for specific course

13


Catalogue - Search

Catalogue: Search for a Course

Search for a Course or simply select

a type of course and click Search.

14


Catalogue - Browse

Catalogue: Browse and look for courses

15


Catalogue – Calendar

Catalogue: Browse through Calendar

for Classroom or Virtual Courses.

Using the Catalogue to

Search, Play, Request and

Enrol in Courses

17


Catalogue – Learner home page

Hyperlink: Click to navigate to Course Home page

Not Attempted: Indicates your

learning Status with that particular

course

18


Catalogue – Search

Hyperlink: Click to

navigate to Course

home page with

course details and to

PLAY an eLearning

course

Action Buttons: Allows you to:

• Request Learning -

Authorisation from your

Manager for a course

• Enrol in a course

Search: Complete search

parameters

19


Course – Play an eLearning Course

Course Home page:

Click the Play button

Not Attempted: Indicates your learning

Status with that particular course

Details: Gives Learners an overview of

the course including Description,

Objectives, Audience

20


Play Online Courses – Launch in a new Window

Begin:

Click the button to play the Online course.

21


Play Online Courses – Navigation

Buttons at the bottom of the screen

can be used to navigate the course

Next button:

Use the Next button to move to the

next step.

Outline button: Here you can move

back and forth between steps.

The Home button displays in the top

right of the Player.

• Use this button to return to Home page

• Your progress will be saved if you have

not completed the course

22


Play Online Courses – Completed Status

Course Status: Once you

have completed a course your

status updates to reflect

current learning. Print Certificate:

The certificate is generated in

a PDF format.

Learner Certification:

For some courses you can

create your certificate to print

out for your records

23


Catalogue – Request a Classroom Course

Free text fields: Allows you to

enter information pertaining to

the request for course

enrolment.

Side Note:

Approval: If you have multiple

assignments i.e. 2 jobs in NSW

Health then you can select the

appropriate t o Approve your

training> Select required

manger for course approval

24


Catalogue – Enrol in a Classroom, eLearning or Learning Pathway

Un enrol: Click the Un-

enrol button from Course

home page

Home page: Course appears on

Users home page

25


Catalogue – Email Notifications

Un enrol: Email

notifications will

automatically generated

26

HETI Online – Learner Interface Learner – Pre/Post Course Work (Classroom and Online)

To do’ List:

Accessed from the Course Details

page, this list displays any surveys,

tests and assessments for the

learner to complete as part of a

course in order for the overall offering

to be considered complete (also

known as an Object)

Action button:

Activates based on ‘Date Available’

status and completion of the course

date:

• Not Attempted

• Now

• Completed

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HETI Online – Learner Interface Learner – Pre/Post Course Work (Classroom and Online)

Action:

Complete the survey and click one of

the following actions:

• Save Progress

• Submit

• Cancel

Note: Surveys are used to evaluate

learning for the owners and

completion is recommended and do

not appear on a learners transcript.

My Learning – Current,

History, Learning Pathways

29


My Learning: My Learning: Access information

about your:

• Current Learning (all types of

learning)

• Learning History

• Learning Pathways

• Learning Requests (external

learning and requested learning)

Example of Learning History

External Learning – Add an

external learning activity

31

HETI Online - Add External Learning Add external learning activities to HETI Online pending line

manager approval

My External Learning:

Used to track multiple learning activity

types completed outside of HETI

Online e.g. continuing education

activities, formal

education, technical training.

Note: HETI Online does not connect

to time and attendance and existing

requests for leave need to be adhered

to

32

HETI Online - Add External Learning

My External Learning:

Used to track multiple learning activity

types completed outside of HETI

Online e.g. continuing education

activities, formal

education, technical training.

Status:

Displays a status of approved external

activities.

• Completed (approved and

completed)

• Learner deleted

• Incomplete (Manager

• No show

Activity Name:

Displays a list of external past

and future learning activities.

• Name

• Type

• Provider

• Status

• Completed Date

1. Add Activity:

Click to add a completed

external past learning activity.

Overview

33


Approval History

Email will be sent to direct line manager for review. Status of the request

will be set as ‘Approval Pending’ until Manager action.

Note: Should more than one line manager exist (i.e. multiple assignment)

you will be prompted with a drop down box to select appropriate manager

for review of the request.

2. Add Details:

Provide mandatory details pertaining to

external learning activity including

justification requiring approval and click

Save button.

Note: The date of activity can exist in the

future.

3. Click Save

Click to the Save button to

request the external

learning activity.

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4. Edit/Delete Request

Selecting a request will allow you to view details of

the request and delete/edit ‘Approval Pending’

requests only.

3. View Existing Learning Requests

View a summary of requests with relevant

detail.

My Learning Requests (Request Summary)

35

Learner Transcript Sample


Learner Transcript

Approved completed external learning will

appear on the learner transcript.

Run Reports – My Learner

Transcript

37


Learner Report:

Reports: As a Learner you

currently can access your

Learner Transcript Report

38


Report – Learner Transcript:

Learner Transcript Report: As a

Learner, you only have access to

one report.

Step 1: Select the Run button.

Step 2 - Select HTML and

Browser.

Step 3 - Run to create the

report.

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Learner Transcript Sample

12345678

Learner

eHealth Training

Email Addresses in HETI

Online

41


Alternate Email Address in HETI Online My Details: To add an alternate

email address click to select

Alternate Email: Type an email addresses.

This will ensure you receive email notifications

from HETI Online

Last updated :

8 September 2014 by eHealth LMS

Contact Us

Please find below the contact information for your queries:

LOGIN RELATED QUERIES:

Please note: your HETI Online login details are always the same as your StaffLink login details.

To access HETI Online you will have to use the following details:

User name = StaffLink login (StaffLink 8 digit Payroll id)

Password = StaffLink password

If you experience any difficulties in logging in please contact the State Wide Service Desk by calling 1300 28 55 33

and quote your issue with your StaffLink/HETI Online login details.

EMPLOYEE DETAIL RELATED QUERIES:

All the information in HETI Online is sourced from StaffLink and no changes can be made on the LMS. If any of your

details are incorrect, please contact the State Wide Service Desk, your manager or your local StaffLink

representative to make the necessary changes.

LEARNING POLICY/PROCESS RELATED QUERIES:

For any specific queries around your learning, please click here to contact your Local Health District Learning

Representative.

http://intranet.hss.health.nsw.gov.au/about/ehealth/corporateit/heti-online-learning-management-system/lhd-business-contacts

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