2 - urban its workshop 100318 fiby - european commission · 1 workshop intelligent transport...
TRANSCRIPT
1
WorkshopINTELLIGENT TR AN SPOR T SYSTEMS FOR URB AN AREASTravel and Traffic Info rmation
Hans Fi by Pr oject M anag erITS Vi enna R egion
Topics
bull AnachBat as an example A short introductionto intermodal real time traveller informationservices
bull Cost and benefit Why should metropolitanareas finance traveller information services
bull Cities and TEN Where are the congestionsand delays
bull Critical success factorsndash Organisational and legal frameworkndash Quality servicendash Cooperations
2
Vienna RegionVienna
Lower Austria
Burgenland
23500 msup2
35 million inhabitants
40 of all Austrians
200000 daily commute rs
Partnersbull initiative and funding
Vienna Lower Austria Burgenlandbull integrated in
Public Transport Association of the Vienna Region
bull traffic data in the common data poolWiener Linien ORF Ouml3 OumlBB ASFINAG
3
Motivationbull Traffic information
bull permanently updated
bull for all traffic modes
bull for the entire Vienna Region
bull free for the public
bull based on traffic city development and environmental policies
bull support the Federal states and municipalitiesbull traffic management traffic control
bull E-Government
bull optimisation of administration
bull re search projects
Basic Conceptdetectors sen sors(rea l time infor mation)
graph integration platformGIP
public traffic(Wiener Linien OumlBB PampR)
taxis (Floating Car Data 2500 Taxis)
individual traffic(ASFIN AG ORF Ouml3 police Citybike Vienna)
ViennaLo wer Au str iaBurgen landVOR
additio nalbull traffic manag ementbull E-Govern ment
http AnachBat
4
AnachBat Homepage
AnachBat Public Transport
5
AnachBat Individual Traffic
AnachBat Cycling
6
AnachBat Bike amp Ride
AnachBat Park amp Ride
7
AnachBat Parking
AnachBat Traffic Status
8
VMZ Berlin
BayernInfo
9
Ruhrpilot
Transport for London
10
Privat or Public
Traveller information in citiesbull Most successful services are funded by public
money andor PT operatorsbull PPP (eg VMZ Berlin) did not work bull Private services often
ndash Use free public datandash Do not care much
about qualityndash Have no access to
real time information
Benefits
bull Influence traveller behaviorndash Use environmentally friendly modes of transportndash Avoid congestionsndash Conform to traffic management measuresndash Use parking facilitiesndash Do not drive through residential areas
bull Synergies withndash Traffic control (traffic lights dynamic schedule
synchronization variable message signs) ndash Electronic administrationndash Traffic planning and quality management
11
Cities and TEN
bull Regular congestions on highways mostlyoriginate in metropolitan areas
bull Major delays in public transport often occur in the main stations
bull Important routes in metropolitan areas are usedby long distance and short distance travellersalike
bull Long distance trips often start or end in cites How did you come here today
bull Cities are the crucial points in TENbull Traffic management and traveller
information for TEN must be linked withurban ITS
Critical Success Factors
Organisational and legal frameworkbull Strong political supportbull Reliable bonds to relevant players
ndash City regional administrationsndash Public transpost operators associationndash Highway railway operatorsndash Police broadcaster
bull Flexible organisational structure
12
Critical Success Factors
Quality and Services
bull Improve usability of services
bull Manage data quality
bull Operate a service
bull Collect relevant data Data available
Data reliable
Service attractive
Service online
Critical Success Factors
Cooperations PartnersReliable cooperations are necessary for variouspurposes
bull Fundingbull Access to real time traffic databull Software und service providersbull Integration of traffic information into
governmental proceduresbull Public relations promotion of servicesbull Research and development
13
Thank you for your attention
Hans Fiby hansfiby its-v iennaregionat
project manager +43 1 581 30 60 ndash 0httpAnac hBat
2
Vienna RegionVienna
Lower Austria
Burgenland
23500 msup2
35 million inhabitants
40 of all Austrians
200000 daily commute rs
Partnersbull initiative and funding
Vienna Lower Austria Burgenlandbull integrated in
Public Transport Association of the Vienna Region
bull traffic data in the common data poolWiener Linien ORF Ouml3 OumlBB ASFINAG
3
Motivationbull Traffic information
bull permanently updated
bull for all traffic modes
bull for the entire Vienna Region
bull free for the public
bull based on traffic city development and environmental policies
bull support the Federal states and municipalitiesbull traffic management traffic control
bull E-Government
bull optimisation of administration
bull re search projects
Basic Conceptdetectors sen sors(rea l time infor mation)
graph integration platformGIP
public traffic(Wiener Linien OumlBB PampR)
taxis (Floating Car Data 2500 Taxis)
individual traffic(ASFIN AG ORF Ouml3 police Citybike Vienna)
ViennaLo wer Au str iaBurgen landVOR
additio nalbull traffic manag ementbull E-Govern ment
http AnachBat
4
AnachBat Homepage
AnachBat Public Transport
5
AnachBat Individual Traffic
AnachBat Cycling
6
AnachBat Bike amp Ride
AnachBat Park amp Ride
7
AnachBat Parking
AnachBat Traffic Status
8
VMZ Berlin
BayernInfo
9
Ruhrpilot
Transport for London
10
Privat or Public
Traveller information in citiesbull Most successful services are funded by public
money andor PT operatorsbull PPP (eg VMZ Berlin) did not work bull Private services often
ndash Use free public datandash Do not care much
about qualityndash Have no access to
real time information
Benefits
bull Influence traveller behaviorndash Use environmentally friendly modes of transportndash Avoid congestionsndash Conform to traffic management measuresndash Use parking facilitiesndash Do not drive through residential areas
bull Synergies withndash Traffic control (traffic lights dynamic schedule
synchronization variable message signs) ndash Electronic administrationndash Traffic planning and quality management
11
Cities and TEN
bull Regular congestions on highways mostlyoriginate in metropolitan areas
bull Major delays in public transport often occur in the main stations
bull Important routes in metropolitan areas are usedby long distance and short distance travellersalike
bull Long distance trips often start or end in cites How did you come here today
bull Cities are the crucial points in TENbull Traffic management and traveller
information for TEN must be linked withurban ITS
Critical Success Factors
Organisational and legal frameworkbull Strong political supportbull Reliable bonds to relevant players
ndash City regional administrationsndash Public transpost operators associationndash Highway railway operatorsndash Police broadcaster
bull Flexible organisational structure
12
Critical Success Factors
Quality and Services
bull Improve usability of services
bull Manage data quality
bull Operate a service
bull Collect relevant data Data available
Data reliable
Service attractive
Service online
Critical Success Factors
Cooperations PartnersReliable cooperations are necessary for variouspurposes
bull Fundingbull Access to real time traffic databull Software und service providersbull Integration of traffic information into
governmental proceduresbull Public relations promotion of servicesbull Research and development
13
Thank you for your attention
Hans Fiby hansfiby its-v iennaregionat
project manager +43 1 581 30 60 ndash 0httpAnac hBat
3
Motivationbull Traffic information
bull permanently updated
bull for all traffic modes
bull for the entire Vienna Region
bull free for the public
bull based on traffic city development and environmental policies
bull support the Federal states and municipalitiesbull traffic management traffic control
bull E-Government
bull optimisation of administration
bull re search projects
Basic Conceptdetectors sen sors(rea l time infor mation)
graph integration platformGIP
public traffic(Wiener Linien OumlBB PampR)
taxis (Floating Car Data 2500 Taxis)
individual traffic(ASFIN AG ORF Ouml3 police Citybike Vienna)
ViennaLo wer Au str iaBurgen landVOR
additio nalbull traffic manag ementbull E-Govern ment
http AnachBat
4
AnachBat Homepage
AnachBat Public Transport
5
AnachBat Individual Traffic
AnachBat Cycling
6
AnachBat Bike amp Ride
AnachBat Park amp Ride
7
AnachBat Parking
AnachBat Traffic Status
8
VMZ Berlin
BayernInfo
9
Ruhrpilot
Transport for London
10
Privat or Public
Traveller information in citiesbull Most successful services are funded by public
money andor PT operatorsbull PPP (eg VMZ Berlin) did not work bull Private services often
ndash Use free public datandash Do not care much
about qualityndash Have no access to
real time information
Benefits
bull Influence traveller behaviorndash Use environmentally friendly modes of transportndash Avoid congestionsndash Conform to traffic management measuresndash Use parking facilitiesndash Do not drive through residential areas
bull Synergies withndash Traffic control (traffic lights dynamic schedule
synchronization variable message signs) ndash Electronic administrationndash Traffic planning and quality management
11
Cities and TEN
bull Regular congestions on highways mostlyoriginate in metropolitan areas
bull Major delays in public transport often occur in the main stations
bull Important routes in metropolitan areas are usedby long distance and short distance travellersalike
bull Long distance trips often start or end in cites How did you come here today
bull Cities are the crucial points in TENbull Traffic management and traveller
information for TEN must be linked withurban ITS
Critical Success Factors
Organisational and legal frameworkbull Strong political supportbull Reliable bonds to relevant players
ndash City regional administrationsndash Public transpost operators associationndash Highway railway operatorsndash Police broadcaster
bull Flexible organisational structure
12
Critical Success Factors
Quality and Services
bull Improve usability of services
bull Manage data quality
bull Operate a service
bull Collect relevant data Data available
Data reliable
Service attractive
Service online
Critical Success Factors
Cooperations PartnersReliable cooperations are necessary for variouspurposes
bull Fundingbull Access to real time traffic databull Software und service providersbull Integration of traffic information into
governmental proceduresbull Public relations promotion of servicesbull Research and development
13
Thank you for your attention
Hans Fiby hansfiby its-v iennaregionat
project manager +43 1 581 30 60 ndash 0httpAnac hBat
4
AnachBat Homepage
AnachBat Public Transport
5
AnachBat Individual Traffic
AnachBat Cycling
6
AnachBat Bike amp Ride
AnachBat Park amp Ride
7
AnachBat Parking
AnachBat Traffic Status
8
VMZ Berlin
BayernInfo
9
Ruhrpilot
Transport for London
10
Privat or Public
Traveller information in citiesbull Most successful services are funded by public
money andor PT operatorsbull PPP (eg VMZ Berlin) did not work bull Private services often
ndash Use free public datandash Do not care much
about qualityndash Have no access to
real time information
Benefits
bull Influence traveller behaviorndash Use environmentally friendly modes of transportndash Avoid congestionsndash Conform to traffic management measuresndash Use parking facilitiesndash Do not drive through residential areas
bull Synergies withndash Traffic control (traffic lights dynamic schedule
synchronization variable message signs) ndash Electronic administrationndash Traffic planning and quality management
11
Cities and TEN
bull Regular congestions on highways mostlyoriginate in metropolitan areas
bull Major delays in public transport often occur in the main stations
bull Important routes in metropolitan areas are usedby long distance and short distance travellersalike
bull Long distance trips often start or end in cites How did you come here today
bull Cities are the crucial points in TENbull Traffic management and traveller
information for TEN must be linked withurban ITS
Critical Success Factors
Organisational and legal frameworkbull Strong political supportbull Reliable bonds to relevant players
ndash City regional administrationsndash Public transpost operators associationndash Highway railway operatorsndash Police broadcaster
bull Flexible organisational structure
12
Critical Success Factors
Quality and Services
bull Improve usability of services
bull Manage data quality
bull Operate a service
bull Collect relevant data Data available
Data reliable
Service attractive
Service online
Critical Success Factors
Cooperations PartnersReliable cooperations are necessary for variouspurposes
bull Fundingbull Access to real time traffic databull Software und service providersbull Integration of traffic information into
governmental proceduresbull Public relations promotion of servicesbull Research and development
13
Thank you for your attention
Hans Fiby hansfiby its-v iennaregionat
project manager +43 1 581 30 60 ndash 0httpAnac hBat
5
AnachBat Individual Traffic
AnachBat Cycling
6
AnachBat Bike amp Ride
AnachBat Park amp Ride
7
AnachBat Parking
AnachBat Traffic Status
8
VMZ Berlin
BayernInfo
9
Ruhrpilot
Transport for London
10
Privat or Public
Traveller information in citiesbull Most successful services are funded by public
money andor PT operatorsbull PPP (eg VMZ Berlin) did not work bull Private services often
ndash Use free public datandash Do not care much
about qualityndash Have no access to
real time information
Benefits
bull Influence traveller behaviorndash Use environmentally friendly modes of transportndash Avoid congestionsndash Conform to traffic management measuresndash Use parking facilitiesndash Do not drive through residential areas
bull Synergies withndash Traffic control (traffic lights dynamic schedule
synchronization variable message signs) ndash Electronic administrationndash Traffic planning and quality management
11
Cities and TEN
bull Regular congestions on highways mostlyoriginate in metropolitan areas
bull Major delays in public transport often occur in the main stations
bull Important routes in metropolitan areas are usedby long distance and short distance travellersalike
bull Long distance trips often start or end in cites How did you come here today
bull Cities are the crucial points in TENbull Traffic management and traveller
information for TEN must be linked withurban ITS
Critical Success Factors
Organisational and legal frameworkbull Strong political supportbull Reliable bonds to relevant players
ndash City regional administrationsndash Public transpost operators associationndash Highway railway operatorsndash Police broadcaster
bull Flexible organisational structure
12
Critical Success Factors
Quality and Services
bull Improve usability of services
bull Manage data quality
bull Operate a service
bull Collect relevant data Data available
Data reliable
Service attractive
Service online
Critical Success Factors
Cooperations PartnersReliable cooperations are necessary for variouspurposes
bull Fundingbull Access to real time traffic databull Software und service providersbull Integration of traffic information into
governmental proceduresbull Public relations promotion of servicesbull Research and development
13
Thank you for your attention
Hans Fiby hansfiby its-v iennaregionat
project manager +43 1 581 30 60 ndash 0httpAnac hBat
6
AnachBat Bike amp Ride
AnachBat Park amp Ride
7
AnachBat Parking
AnachBat Traffic Status
8
VMZ Berlin
BayernInfo
9
Ruhrpilot
Transport for London
10
Privat or Public
Traveller information in citiesbull Most successful services are funded by public
money andor PT operatorsbull PPP (eg VMZ Berlin) did not work bull Private services often
ndash Use free public datandash Do not care much
about qualityndash Have no access to
real time information
Benefits
bull Influence traveller behaviorndash Use environmentally friendly modes of transportndash Avoid congestionsndash Conform to traffic management measuresndash Use parking facilitiesndash Do not drive through residential areas
bull Synergies withndash Traffic control (traffic lights dynamic schedule
synchronization variable message signs) ndash Electronic administrationndash Traffic planning and quality management
11
Cities and TEN
bull Regular congestions on highways mostlyoriginate in metropolitan areas
bull Major delays in public transport often occur in the main stations
bull Important routes in metropolitan areas are usedby long distance and short distance travellersalike
bull Long distance trips often start or end in cites How did you come here today
bull Cities are the crucial points in TENbull Traffic management and traveller
information for TEN must be linked withurban ITS
Critical Success Factors
Organisational and legal frameworkbull Strong political supportbull Reliable bonds to relevant players
ndash City regional administrationsndash Public transpost operators associationndash Highway railway operatorsndash Police broadcaster
bull Flexible organisational structure
12
Critical Success Factors
Quality and Services
bull Improve usability of services
bull Manage data quality
bull Operate a service
bull Collect relevant data Data available
Data reliable
Service attractive
Service online
Critical Success Factors
Cooperations PartnersReliable cooperations are necessary for variouspurposes
bull Fundingbull Access to real time traffic databull Software und service providersbull Integration of traffic information into
governmental proceduresbull Public relations promotion of servicesbull Research and development
13
Thank you for your attention
Hans Fiby hansfiby its-v iennaregionat
project manager +43 1 581 30 60 ndash 0httpAnac hBat
7
AnachBat Parking
AnachBat Traffic Status
8
VMZ Berlin
BayernInfo
9
Ruhrpilot
Transport for London
10
Privat or Public
Traveller information in citiesbull Most successful services are funded by public
money andor PT operatorsbull PPP (eg VMZ Berlin) did not work bull Private services often
ndash Use free public datandash Do not care much
about qualityndash Have no access to
real time information
Benefits
bull Influence traveller behaviorndash Use environmentally friendly modes of transportndash Avoid congestionsndash Conform to traffic management measuresndash Use parking facilitiesndash Do not drive through residential areas
bull Synergies withndash Traffic control (traffic lights dynamic schedule
synchronization variable message signs) ndash Electronic administrationndash Traffic planning and quality management
11
Cities and TEN
bull Regular congestions on highways mostlyoriginate in metropolitan areas
bull Major delays in public transport often occur in the main stations
bull Important routes in metropolitan areas are usedby long distance and short distance travellersalike
bull Long distance trips often start or end in cites How did you come here today
bull Cities are the crucial points in TENbull Traffic management and traveller
information for TEN must be linked withurban ITS
Critical Success Factors
Organisational and legal frameworkbull Strong political supportbull Reliable bonds to relevant players
ndash City regional administrationsndash Public transpost operators associationndash Highway railway operatorsndash Police broadcaster
bull Flexible organisational structure
12
Critical Success Factors
Quality and Services
bull Improve usability of services
bull Manage data quality
bull Operate a service
bull Collect relevant data Data available
Data reliable
Service attractive
Service online
Critical Success Factors
Cooperations PartnersReliable cooperations are necessary for variouspurposes
bull Fundingbull Access to real time traffic databull Software und service providersbull Integration of traffic information into
governmental proceduresbull Public relations promotion of servicesbull Research and development
13
Thank you for your attention
Hans Fiby hansfiby its-v iennaregionat
project manager +43 1 581 30 60 ndash 0httpAnac hBat
8
VMZ Berlin
BayernInfo
9
Ruhrpilot
Transport for London
10
Privat or Public
Traveller information in citiesbull Most successful services are funded by public
money andor PT operatorsbull PPP (eg VMZ Berlin) did not work bull Private services often
ndash Use free public datandash Do not care much
about qualityndash Have no access to
real time information
Benefits
bull Influence traveller behaviorndash Use environmentally friendly modes of transportndash Avoid congestionsndash Conform to traffic management measuresndash Use parking facilitiesndash Do not drive through residential areas
bull Synergies withndash Traffic control (traffic lights dynamic schedule
synchronization variable message signs) ndash Electronic administrationndash Traffic planning and quality management
11
Cities and TEN
bull Regular congestions on highways mostlyoriginate in metropolitan areas
bull Major delays in public transport often occur in the main stations
bull Important routes in metropolitan areas are usedby long distance and short distance travellersalike
bull Long distance trips often start or end in cites How did you come here today
bull Cities are the crucial points in TENbull Traffic management and traveller
information for TEN must be linked withurban ITS
Critical Success Factors
Organisational and legal frameworkbull Strong political supportbull Reliable bonds to relevant players
ndash City regional administrationsndash Public transpost operators associationndash Highway railway operatorsndash Police broadcaster
bull Flexible organisational structure
12
Critical Success Factors
Quality and Services
bull Improve usability of services
bull Manage data quality
bull Operate a service
bull Collect relevant data Data available
Data reliable
Service attractive
Service online
Critical Success Factors
Cooperations PartnersReliable cooperations are necessary for variouspurposes
bull Fundingbull Access to real time traffic databull Software und service providersbull Integration of traffic information into
governmental proceduresbull Public relations promotion of servicesbull Research and development
13
Thank you for your attention
Hans Fiby hansfiby its-v iennaregionat
project manager +43 1 581 30 60 ndash 0httpAnac hBat
9
Ruhrpilot
Transport for London
10
Privat or Public
Traveller information in citiesbull Most successful services are funded by public
money andor PT operatorsbull PPP (eg VMZ Berlin) did not work bull Private services often
ndash Use free public datandash Do not care much
about qualityndash Have no access to
real time information
Benefits
bull Influence traveller behaviorndash Use environmentally friendly modes of transportndash Avoid congestionsndash Conform to traffic management measuresndash Use parking facilitiesndash Do not drive through residential areas
bull Synergies withndash Traffic control (traffic lights dynamic schedule
synchronization variable message signs) ndash Electronic administrationndash Traffic planning and quality management
11
Cities and TEN
bull Regular congestions on highways mostlyoriginate in metropolitan areas
bull Major delays in public transport often occur in the main stations
bull Important routes in metropolitan areas are usedby long distance and short distance travellersalike
bull Long distance trips often start or end in cites How did you come here today
bull Cities are the crucial points in TENbull Traffic management and traveller
information for TEN must be linked withurban ITS
Critical Success Factors
Organisational and legal frameworkbull Strong political supportbull Reliable bonds to relevant players
ndash City regional administrationsndash Public transpost operators associationndash Highway railway operatorsndash Police broadcaster
bull Flexible organisational structure
12
Critical Success Factors
Quality and Services
bull Improve usability of services
bull Manage data quality
bull Operate a service
bull Collect relevant data Data available
Data reliable
Service attractive
Service online
Critical Success Factors
Cooperations PartnersReliable cooperations are necessary for variouspurposes
bull Fundingbull Access to real time traffic databull Software und service providersbull Integration of traffic information into
governmental proceduresbull Public relations promotion of servicesbull Research and development
13
Thank you for your attention
Hans Fiby hansfiby its-v iennaregionat
project manager +43 1 581 30 60 ndash 0httpAnac hBat
10
Privat or Public
Traveller information in citiesbull Most successful services are funded by public
money andor PT operatorsbull PPP (eg VMZ Berlin) did not work bull Private services often
ndash Use free public datandash Do not care much
about qualityndash Have no access to
real time information
Benefits
bull Influence traveller behaviorndash Use environmentally friendly modes of transportndash Avoid congestionsndash Conform to traffic management measuresndash Use parking facilitiesndash Do not drive through residential areas
bull Synergies withndash Traffic control (traffic lights dynamic schedule
synchronization variable message signs) ndash Electronic administrationndash Traffic planning and quality management
11
Cities and TEN
bull Regular congestions on highways mostlyoriginate in metropolitan areas
bull Major delays in public transport often occur in the main stations
bull Important routes in metropolitan areas are usedby long distance and short distance travellersalike
bull Long distance trips often start or end in cites How did you come here today
bull Cities are the crucial points in TENbull Traffic management and traveller
information for TEN must be linked withurban ITS
Critical Success Factors
Organisational and legal frameworkbull Strong political supportbull Reliable bonds to relevant players
ndash City regional administrationsndash Public transpost operators associationndash Highway railway operatorsndash Police broadcaster
bull Flexible organisational structure
12
Critical Success Factors
Quality and Services
bull Improve usability of services
bull Manage data quality
bull Operate a service
bull Collect relevant data Data available
Data reliable
Service attractive
Service online
Critical Success Factors
Cooperations PartnersReliable cooperations are necessary for variouspurposes
bull Fundingbull Access to real time traffic databull Software und service providersbull Integration of traffic information into
governmental proceduresbull Public relations promotion of servicesbull Research and development
13
Thank you for your attention
Hans Fiby hansfiby its-v iennaregionat
project manager +43 1 581 30 60 ndash 0httpAnac hBat
11
Cities and TEN
bull Regular congestions on highways mostlyoriginate in metropolitan areas
bull Major delays in public transport often occur in the main stations
bull Important routes in metropolitan areas are usedby long distance and short distance travellersalike
bull Long distance trips often start or end in cites How did you come here today
bull Cities are the crucial points in TENbull Traffic management and traveller
information for TEN must be linked withurban ITS
Critical Success Factors
Organisational and legal frameworkbull Strong political supportbull Reliable bonds to relevant players
ndash City regional administrationsndash Public transpost operators associationndash Highway railway operatorsndash Police broadcaster
bull Flexible organisational structure
12
Critical Success Factors
Quality and Services
bull Improve usability of services
bull Manage data quality
bull Operate a service
bull Collect relevant data Data available
Data reliable
Service attractive
Service online
Critical Success Factors
Cooperations PartnersReliable cooperations are necessary for variouspurposes
bull Fundingbull Access to real time traffic databull Software und service providersbull Integration of traffic information into
governmental proceduresbull Public relations promotion of servicesbull Research and development
13
Thank you for your attention
Hans Fiby hansfiby its-v iennaregionat
project manager +43 1 581 30 60 ndash 0httpAnac hBat
12
Critical Success Factors
Quality and Services
bull Improve usability of services
bull Manage data quality
bull Operate a service
bull Collect relevant data Data available
Data reliable
Service attractive
Service online
Critical Success Factors
Cooperations PartnersReliable cooperations are necessary for variouspurposes
bull Fundingbull Access to real time traffic databull Software und service providersbull Integration of traffic information into
governmental proceduresbull Public relations promotion of servicesbull Research and development
13
Thank you for your attention
Hans Fiby hansfiby its-v iennaregionat
project manager +43 1 581 30 60 ndash 0httpAnac hBat
13
Thank you for your attention
Hans Fiby hansfiby its-v iennaregionat
project manager +43 1 581 30 60 ndash 0httpAnac hBat