20 steps to content marketing success
DESCRIPTION
Presentation from Joe Pulizzi from the Content Marketing Institute on 10 ways to fix your content and 10 tactical tips to implement within your content marketing strategy.TRANSCRIPT
Content Marketing20 Steps to Success
Joe PulizziExecutive Director, CMICo-Author, Get Content Get Customers
Content Marketing
About Joe Pulizzi (@juntajoe)
6-8 September, 2011
joepulizzi.com/bio
Content Marketing Agenda• What?• Why?• Who?• 10 reasons why you might be
failing at content marketing and how to fix them AND 10 tips for great content creation.
Are You a Publisher?
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Shutterstock
Publishing:
• Publishing is the process of production and dissemination of information – the activity of making information available for public view.
http://en.wikipedia.org/wiki/Publisher
Former Barriers to Entry
• Content Acceptance
• Talent
• Technology
• Databases
The Difference?
Marketers Publishers
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“Content Marketing Is the Only Marketing Left”
- Seth Godin
Yes, we are all PUBLISHERS…
Search Engine Optimization
LeadGeneration
Social Media
STORYTELLING
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Shutterstock
REASONS YOUR CONTENT STINKS AND HOW TO FIX IT
GOALS Too Many Content
The Goal of Content?
• Customer Retention
• Lead Generation
• Thought Leadership
• Lower Customer Service Costs
• Open New Markets
• Inspire Former Decision Makers
• Content to Pay for Itself
• Solve World Hunger
• Somebody Thought It would be Cool
• CEO Wants It
The Goal of Content?
• Customer Retention
• Lead Generation
• Thought Leadership
• Lower Customer Service Costs
• Open New Markets
• Inspire Former Decision Makers
• Content to Pay for Itself
• Solve World Hunger
• Somebody Thought It would be Cool
• CEO Wants It
Prioritizeand
Choose
ObjectiveConvert Porsche and other sports cars to Corvette Buyers!
EVERYTHING Your Content is about
Get SUPER NICHE
• Pets
• Issues pertaining to pet owners who like to travel with their dogs.
YOU YOU YOUYour Content is about
Be the Solutions ProviderThe TRUSTED EXPERT
Give your customers relevant, compelling information
and/or
Show them a good time…
FIND Customers’ Pain Points
KEYWORDANALYSIS
GOOD ENOUGH Good Enough is NOT
Your Content Competition
Great Content Marketing
• UNIQUE
• USEFUL OR FUN
• WELL EXECUTED
• MATCHES THE MEDIA CHANNEL
STAND FOR? What does your content
UNIQUE CONTENT W/ A POV
Grew Business fromFIVE TO 70 MILLION
IT’S NOT WHAT YOU SELL (Wine)
IT’S WHAT YOU STAND FOR (Everyone deserves to understand the wine experience)
CATEGORY Create Your Own
The Timeout Experience –
“Giving people what they really didn’t know they wanted.”
- Abe Peck, Medill School of Journalism
Google Insights
CALENDARLack of a Content
1-7-30-4-2-1 Plan
• 1=Daily (Twitter, Blog)
• 7=Weekly (eNewsletter)
• 30=Monthly (Webinar)
• 4=Quarterly (eBook, Magazine)
• 2=Bi-Annually (User Event)
• 1=Yearly (Large Research Project)
• Podcasts (2)• Print Article• Digital Article• Tweet
Schedule• Facebook
Posts• Blog Posts• Guest Posts• White Paper• Case Study
EMPLOYEESNot Leveraging Your
Average 24 posts per week/90%
participation.
Over 30,000 visits in six months.
3,000 enewsletter subscribers
with 25% open rate.
Over 700 published blogs,
articles, videos and podcasts.
ENGAGE IN CONTENTThat People Will Magically
Target the top 10 – 15 blogs or websites in your niche
Read and get active…start commentingWhere else are your customers online?Be the LinkedIn/Yahoo! Answers expert
Where are your customers
HANGING OUT?
Blog is NOT ENOUGHBEST off-line content
OWNERYour Content Has NO
Jenny CisneyChief Blogger/Sr. Social Media
• 3 Blogs (Thousand Words, Plugged In, Grow Your Biz).
• 17 Twitter Accounts
• Kodak Community Exchange
EXPERIENCEYou Don’t Have Content
What to do?
• Hire or freelance a journalist?
• Hire a content agency?
• Search out your internal content producers.
SUPPORTYou Don’t Have Internal
300% Less Chance of Success
How to Get “C”upport
• Read this…………………….
• Do the Competitor Test
• Easier to Show Savingsover Revenue(Wasted Salesperson Time)
The PATH to PUBLISHER1. Specific Blogging Goals2. Your Blog is SUPER Niche3. Blog focuses on Customer Pain Points4. Blog content is among the BEST in the industry5. You stick to your publishing schedule6. Employees are a key part of your blog7. You build online relationships and great off-line
content to spread your message.8. You have a Chief Content Officer9. You Insource or Outsource your content to experts10. You have C-Level support for content marketing and
blog.
THINGS YOU NEED TO BE DOING RIGHT NOW FOR YOUR ONLINE CONTENT
HEADLINESHow to Use a Proper
Headline Tips
• Think about the Problem
• Focus on a Keyword Search (Google External Search)
• Numbers Rule
• Be VERY Specific
Ways to Increase Your Stock Returns
10 Ways to Make More Money with Small-Cap Stocks
PROBLEMFrom the Start, Scope the
MORELess is
Short Tips
• Short sentences
• Bullets
• Short paragraphs
• Get rid of unnecessary words
• Edit, Edit, Edit
CALL TO ACTIONThink first about your
From Debbie Weil• Download our white paper• Join us on Twitter, Facebook, LinkedIn,
YouTube, etc.• Ask us a question• Download our e-book• Sign up for our free webinar• Request our toolkit• Sign up for our e-newsletter• Request a demo
A SMALL PARTOne Blog Post is Just
LOVEGuest Blogging: Spreading the
• Over 100 blogs, Over 100 Webinars
INFLUENCERSPromote the Key
MEASUREMeasure, Measure
INFLUENCERSDo Q&A’s with the
OUTSOURCEFINAL TIP
Joe [email protected] • @juntajoe on Twitter
THANK YOU!