2004-05 lss annual report

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WWW.LSSJAX.ORG/904.448.5995 HEART BEATS LSS helps people in need in 2004-05 with support from thousands of caring people and organizations 2004-05 ANNUAL REPORT S PRING 2006 WWW . LSSJAX . ORG V OLUME 16 I SSUE 2 Second Harvest Food Bank distributes most food ever The 2004-05 fiscal year was a mile- stone for the LSS Second Harvest Food Bank, thanks in part to the Super Bowl in Jacksonville. The Food Bank was named the official organization for food recovery for over 50 sanctioned NFL events, and as a result, recovered over 64,545 pounds of food, which equates to 43,030 meals. In total, the Food Bank redistributed the most food ever – 7.65 million pounds of food last year, and became one of four food banks in the country to win the Grocery Manufacturers of America Growth Recognition Award. At nearly 8 million pounds of food distrib- uted, the Food Bank is nearly 1 million pounds over its capacity as rated by America’s Second Harvest, the national food network of which it is a part. And yet, also according to studies by America’s Second Harvest, there is enough need in Northeast Florida for the Food Bank to be distributing 12 million pounds of food each year. LSS President/CEO Wayne Rieley formed a Food Bank Task Group to study and recommend how the agency can best increase its capacity. The group includes Bryan Bartlett, Grubb and Ellis/Phoenix Realty Group; J.F. Bryan IV, Reinhold Foundation; Terry Derreberry, Winn-Dixie Corporation; Tommy Grimes, Grimes Logistics; Larry Huser, LSS Board of Directors; Marty Lanahan, AmSouth Bank; Jerry Mackoul, Mackoul Distributors; Mike Santarone, The Stellar Group; and Susan White, EverBank. The Food for Families Mobile Pantries program of the Food Bank supplied grocery boxes to more than 2,500 individuals. The Food for Families Mobile Pantry program is designed to effectively distribute donated food directly to families in need in their own neighborhood. The Food Bank works with a sponsoring group in identifying an appropriate distribution point and recruiting volunteers to assist in the distribution. Last year, the City of Baldwin sponsored a Mobile Pantry at the St. Paul Missionary Baptist Church in Baldwin. Other Mobile Pantries were sponsored by Gerdau Ameristeel at its plant in Baldwin and by Murray Jenks at the Eastside Community Center. The Food Bank’s Kids Cafe grew dramatically last year, serving 33 percent more after-school snacks and 330 percent more meals. In total, 51 Kids Cafe sites served over 10,000 meals each week last year. Most of the funding for Kids Cafe came in the form of reimbursements from the Florida Departments of Health and Education. The Lucy Gooding Charitable Trust Foundation and Publix Charitable Foundation also funded the Kids Cafe program. A Message from the Director of Advancement An annual report is one of those things that a nonprofit agency has to do each year. It is a factual accounting of how the organization performed the previous year and where it received its funding. But to my way of thinking, an annual report is an opportunity to draw attention to all the good things that have happened and to all of the caring people who have made the work possible. It serves to inspire and motivate all of us for the work that may be accomplished in the current year by building on the past. A blessing in disguise, I would say. Already a number of you who care about LSS and the people we serve have responded to our 2006 Have A Heart Campaign. Many of you have already volunteered to help the agency with donations of items needed for resettle- ment or food needed for distribution to agencies feeding hungry people. If your name is listed in the enclosed report of 2004-05 donors, we thank you from the bottom of our hearts. We continue to need your support as we look to increase current services and begin new programs, even in the face of decreased funding from the government. If your name is not listed inside, we hope that you will consider helping us this year. A reply envelope is included in this report for you to make a gift, or you can make a gift online at www.lssjax.org. Please tell us if you are a Thrivent Financial for Lutherans member, so that we can maximize your gift through the Giving Plus Program, and if your company matches employees’ charitable contributions. --Karen J. Rieley, director of advancement and Heartbeats Editor

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A recap of the operating year for Lutheran Social Services of Northeast Florida.

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Page 1: 2004-05 LSS Annual Report

WWW.LSSJAX.ORG/904.448.5995

HEARTBEATSLSS helps people in need in 2004-05with support from thousands of caringpeople and organizations

2 0 0 4 - 0 5 A N N U A L R E P O R T

S P R I N G 2 0 0 6 W W W . L S S J A X . O R G V O L U M E 1 6 I S S U E 2

Second Harvest Food Bankdistributes most food ever

The 2004-05 fiscal year was a mile-stone for the LSS Second Harvest FoodBank, thanks in part to the Super Bowlin Jacksonville. The Food Bank wasnamed the official organization for foodrecovery for over 50 sanctioned NFLevents, and as a result, recovered over64,545 pounds of food, which equatesto 43,030 meals.

In total, the Food Bank redistributed the most food ever – 7.65 millionpounds of food last year, and becameone of four food banks in the country towin the Grocery Manufacturers ofAmerica Growth Recognition Award. Atnearly 8 million pounds of food distrib-uted, the Food Bank is nearly 1 millionpounds over its capacity as rated byAmerica’s Second Harvest, the nationalfood network of which it is a part. Andyet, also according to studies byAmerica’s Second Harvest, there isenough need in Northeast Florida forthe Food Bank to be distributing 12 million pounds of food each year.

LSS President/CEO Wayne Rieleyformed a Food Bank Task Group tostudy and recommend how the agencycan best increase its capacity. Thegroup includes Bryan Bartlett, Grubband Ellis/Phoenix Realty Group; J.F.Bryan IV, Reinhold Foundation; TerryDerreberry, Winn-Dixie Corporation;

Tommy Grimes, Grimes Logistics; LarryHuser, LSS Board of Directors; MartyLanahan, AmSouth Bank; JerryMackoul, Mackoul Distributors; MikeSantarone, The Stellar Group; andSusan White, EverBank.

The Food for Families MobilePantries program of the Food Bank supplied grocery boxes to more than2,500 individuals. The Food for FamiliesMobile Pantry program is designed toeffectively distribute donated fooddirectly to families in need in their ownneighborhood. The Food Bank workswith a sponsoring group in identifyingan appropriate distribution point andrecruiting volunteers to assist in the distribution. Last year, the City ofBaldwin sponsored a Mobile Pantry atthe St. Paul Missionary Baptist Churchin Baldwin. Other Mobile Pantries weresponsored by Gerdau Ameristeel at itsplant in Baldwin and by Murray Jenks atthe Eastside Community Center.

The Food Bank’s Kids Cafe grew dramatically last year, serving 33 percent more after-school snacks and 330 percentmore meals. In total, 51 Kids Cafe sitesserved over 10,000 meals each week lastyear. Most of the funding for Kids Cafecame in the form of reimbursementsfrom the Florida Departments of Healthand Education. The Lucy GoodingCharitable Trust Foundation and PublixCharitable Foundation also funded theKids Cafe program.

A Message from the Director of Advancement

An annual report is one of those thingsthat a nonprofit agency has to do eachyear. It is a factual accounting of howthe organization performed the previousyear and where it received its funding.

But to my way of thinking, an annualreport is an opportunity to draw attention to all the good things that havehappened and to all of the caring peoplewho have made the work possible. Itserves to inspire and motivate all of usfor the work that may be accomplishedin the current year by building on thepast. A blessing in disguise, I would say.

Already a number of you who careabout LSS and the people we serve haveresponded to our 2006 Have A HeartCampaign. Many of you have alreadyvolunteered to help the agency withdonations of items needed for resettle-ment or food needed for distribution toagencies feeding hungry people.

If your name is listed in the enclosedreport of 2004-05 donors, we thank youfrom the bottom of our hearts. We continue to need your support as welook to increase current services andbegin new programs, even in the face ofdecreased funding from the government.

If your name is not listed inside, wehope that you will consider helping usthis year. A reply envelope is included inthis report for you to make a gift, or youcan make a gift online at www.lssjax.org.

Please tell us if you are a ThriventFinancial for Lutherans member, so thatwe can maximize your gift through theGiving Plus Program, and if your company matches employees’ charitablecontributions.

--Karen J. Rieley, director of advancement and Heartbeats Editor

Page 2: 2004-05 LSS Annual Report

Through a cooperative effortbetween members of the Second HarvestFood Bank network and local civic andgovernment support, Kids Cafe hasbecome one of the nation’s largest freemeal service programs for children.Locally, the LSS Second Harvest FoodBank Kids Cafe works in conjunctionwith agency host sites, such as Boys andGirls Clubs, faithorganizations andafter school pro-grams. Kids Cafeoffers children inlow-income neighborhoods a safe place to find nourishment, meetrole models, and participate in activi-ties designed toenhance both educational and socialdevelopment. The Kids Cafe worksthrough donated and purchased foodsand supplies. Menus are developed anditems are distributed to participatingsites. Staff and volunteers assist withhomework and other planned activities.

Thirty-five percent more WeekendMeals were also distributed through theKids Cafe program last year. Kids whoare hungry during the week are oftenhungry throughout the weekend as well.Thanks to funding from ConAgra Foods,which is the national sponsor ofAmerica’s Second Harvest’s Kids Cafeprogram and from Food Lion Stores, the LSS Second Harvest Food Bank

distributed food to 900 children, enoughfor 13,283 meals.

The U.S. Department of AgricultureTemporary Emergency Food AssistanceProgram (TEFAP) provided USDA commodities to the Food Bank, which itdistributed to member agencies for freeand TEFAP reimbursed the Food Bank forthe cost of distributing the food. The

State of FloridaDepartment ofEducation fundedthe Summer MealProgram so that theFood Bank couldcontinue to help thefamilies of childrenserved in Kids Cafeeven after the schoolyear ended. The

City of JacksonvillePublic Service Grant also funded FoodBank operational costs.

In addition to these governmentgrants, the Florida Association of FoodBanks funded some of the transportationcosts incurred by the Food Bank to recover food, andUnited Way of Northeast Florida, theJaguars, Kraft Foods, and the EdnaSproull Williams Foundation all support-ed the Food Bank last year as well.

Many individual and corporatedonors send financial gifts, as well asdonate food and volunteer time, to helpthe Food Bank in its ongoing efforts toend hunger in Northeast Florida. Forevery dollar donated, the Food Bank isable to distribute $8.09 worth of food.

The Food Bank shares food out to itsmember agencies for an average sharingfee of about nine and a half cents perpound; however, some items, such asbread, cakes, and Costco products, areshared out at three cents per pound. This sharing fee provides revenue againstexpenses incurred for facility and equipment maintenance and food handling and shipping.

Special events are also an importantsource of funds to support the work ofthe Food Bank. Last year Empty Bowlsreturned to the Prime OsbornConvention Center in November lastyear after maxing out the space availablein the Radisson Riverwalk Hotel. Over800 people attended and the event raisedmore than $26,000 for the Food Bank.AmSouth served as the premier sponsorfor the sixth year.

Also in November, the Taste of NFL– Jacksonville celebrity dinner raisedover $100,000, making Jacksonville thethird highest revenue producer among allTaste events held by NFL team ownersaround the country last year. TheNational Taste of NFL, held during SuperBowl weekend in February last year,donated $140,000 to the LSS SecondHarvest Food Bank.

L S S H E A R T B E AT S S P R I N G 2 0 0 6

2004 - 05 AN N UAL RE PORT

Trinity Rescue Mission’s operations manager, Mickey Gaydosh, knows

how important the LSS Second HarvestFood Bank is to their agency. “We are ableto achieve our goal of offering a cost-effective way to get people off the streetsand help them become productive members of society, thanks in part to thefood we get from the Food Bank,” Mickeytold LSS supporters recently.

According to Mickey, Trinity RescueMission served 165,000 meals in 2005 ona budget of just $5,000. The mission isopening a 96-bed center for women andchildren in 2006 that will nearly doubleits meals outtake to 300,000 meals.

The LSS Second Harvest Food Bankis working hard to increase the quantity offood it has available for redistribution tohelp Trinity Rescue Mission and 400other organizations working to endhunger in Northeast Florida.

LSS Food Bank sharesfood with social service agencies tohelp end hunger

National Association of Letter Carriers FoodDrive, May 14, 2005

Empty Bowls Luncheon, Nov. 15, 2005

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2004 - 05 AN N UAL RE PORT

The National Association of LetterCarriers Food Drive held in May lastyear brought in 194,774 pounds of foodto stock the Food Bank shelves duringthe summer months. And following aone-year hiatus, the Jacksonville FoodFight returned this past June and raised arecord $40,000, thanks in large part to Everbank as the event’s presenting sponsor.

Last year’shurricane sea-son kept theFood Bankbusy as well.In addition toits usual disas-ter response offood and waterto affectedareas, the Food

Bank, in partnership with PRI and BaptistHealth, sent multiple tractor trailers intothe Gulf region. It also handed out emer-gency food boxes to evacuees coming tothe Food Bank location and the LSS mainoffices and distributed extra amounts offood to the member agencies servingevacuees in Northeast Florida.

Refugee and ImmigrationServices Program resettlesrefugees and helps familiesadjust to new life

Last year, the Refugee and ImmigrationServices (RIS) Program resettled 234people from other countries – 80 fromAfrica, 61 from the Western Hemisphere,51 from the former Soviet Union, 32from Eastern Europe, and 10 from Asia.These people had been granted the statusof refugee, asylee, or entrant by ourcountry’s State Department because theywere escaping persecution due to political wars or religious beliefs. Theycame to LSS via Lutheran Immigrationand Refugee Service (LIRS), EpiscopalMigration Ministries (EMM), andChurch World Service.

The 27 RIS staff members speak atotal of 19 languages and come from 14countries in the world. They work topave the way for refugees in learningabout the American culture, governmentrequirements, banking, and employmentprocesses. Their goal is to promote long-term economic self-sufficiency and effective resettlement for refugees,entrants, and asylees.

Through Resettlement Services, theRIS staff works to introduce newly-arrived refugees to their new community.Staff members help refugees secure safe

housing, food, cash assistance, publichealth screenings, health care, and SocialSecurity cards.

Through Employment Services, RISstaff assists all eligible refugees in achieving economic self-sufficiency andeffective resettlement in as short of atime period as possible by helping themfind gainful employment. Staff membershelp refugees search for jobs, writeresumes, and learn how to complete job applications.

The RIS Program has longstandingrelationships with a number of employers

RIS caseworker Rachel Obal, a refugee herself originally from the Sudan, knows miracles happen. Just ask her to tell her amazing story about a blind

Liberian refugee whose sight was restored. The Liberian and his 13-year-old sonwere sent to LSS for resettlement into a Southside apartment, and Rachel wasassigned to be his caseworker.

The first time that Rachel met him, she tried to greet him by shaking his hand,but he did not reach out to meet her hand. She wondered if it was because it was notpart of his people’s tradition to shake hands. Then she realized that he was blind; infact, he said he had been blind for 10 years.

Rachel asked his 13-year-old son if he knew how to cook. He said no. She askedhim who cooked for them when they were living in the refugee camp. He said thatsome relatives helped them. So, Rachel went shopping and then came back to theirapartment to cook two big pots of rice and chicken stew. She left them lots of fruitfor their desserts.

Rachel eventually took the father for a medical check-up and the doctor referredhim to the Jacksonville Eye Center. The doctor there discovered that one of thefather’s eyes was totally dead, but he recommended surgery for the other eye.

Rachel went with the father so that she could help with interpretation duringthe surgery. Before the surgery, the doctor warned them that there was no guaranteethat the father would be able to see after the surgery. The father agreed to the sur-gery. Rachel asked if she could pray before the surgery began and both the fatherand doctor agreed. Rachel prayed for a miracle.

The surgery took almost one hour. When the father saw Rachel for the firsttime, he said, “Are you Mama Rachel?” Rachel said yes.

Then he said, “Are you a black woman?” Again Rachel said yes. “I thought you were a white woman,” he said. Then he started screaming, “I can

see the trees and their different colors. I can see people with different colors. I can see houses with different colors!” Rachel was so excited that she burst into

tears, and the nurses joined her. She knelt down and thanked God for a miracle.Once the father’s eye was completely healed, he could cook, clean, and wash his

clothes and do the housework needed. He is now working in the Omni Hotel. He isself-sufficient and taking care of his son. He even has enough money to send to his rel-atives in Liberia. He is now learning to drive and soon will be able to buy his own car.

Proof enough to Rachel that miracles do happen.

LSS helps bring miracle of sight to Liberian refugee

Food for Families MobilePantry, March 24, 2005,Baldwin, Fla.

Page 4: 2004-05 LSS Annual Report

L S S H E A R T B E AT S S P R I N G 2 0 0 6

2004 - 05 AN N UAL RE PORTin Jacksonville who are eager to hirerefugees. The top five employers last yearwere Gate Concrete, Venus Swimwear,Cintas, Best Western Hotels, andAramark. They hired refugees mainly fromBosnia, Cuba, Haiti, Liberia, and Sudan.

In Career Laddering, staff members help each refugee develop anindividual career track based on agreed-upon career goals.Refugees are encour-aged to target specif-ic jobs and identify professional growthobjectives, includingfurther educationneeded, skills train-ing, and credentialingnecessary beforemoving to the nextstep on the career ladder.

Last year, Career Laddering staffhelped 29 refugees find and participate infurther training to advance their careers.For example, a Liberian woman receivedtraining as a Certified Nursing Assistantand was able to move from working as ahousekeeper earning $6 per hour to apatient care assistant earning $8.50 perhour. A Cuban man attended classes sothat he could achieve a commercial driver’s license, Class A (CDLA license)and was able to move from working as acarpenter’s helper earning $10 per hour toworking as a CDLA driver earning $13.50per hour. After participating in a ComputerProgramming Certificate Program at Florida Community College at Jacksonville,a Sudanese man who had been working as a machine operator earning $9 per hourwas able to get a job as a computer programmer earning $18 per hour.

The Refugee Youth Program providesservices to assist all eligible refugeeyouth and their families in achievingfamily stability and integration into theJacksonville community. School liaisonswork within the schools to help refugeeyouth with all aspects of the publicschool educational system, such as

development of good study habits and tutoring if necessary. Last year, theRefugee Youth Program worked with 155 youth – 78 girls and 77 boys. Theycame from 24 countries, includingAfghanistan, Angola, Azerbaijan,Burundi, Bosnia and Herzegovina,Colombia, Congo, Croatia, Cuba,Ethiopia, Gambia, Haiti, Iran, Ivory

Coast, Kenya, Liberia,Myanmar, Russia, Sudan,Uzbekistan, Yugoslavia,Mauritania, SierraLeanne, and theUkraine.

As part of the HealthyMarriages/ FamilyNurturing Services, staffmembers provide eligi-ble refugee youth andtheir families with hands-

on assistance and guidance in the areas offamily violence or psychosocial issuesthat may impede their progress towardself-sufficiency. Last year, these serviceshelped 13 women and 9 men from eightcountries.

Several government contracts support the majority of the work done inthe RIS Program: contracts from theState of Florida Department of Childrenand Families that allow LSS to provideEmployment Services including CareerLaddering and Refugee Youth ProgramServices including Healthy Marriages/Family Nurturing Services, and a cooperative agreement by the U.S.Department of State, Bureau ofPopulation, Refugees, and Migration withLIRS and EMM to provide Reception and Placement Services.

Private grants help refugees sent toLSS with needs beyond the contractuallimits set by the government, for example with rent, utilities, medical, anddental needs. Last year, funds from theThomas M. and Irene B. KirboCharitable Trust helped cover some ofthese expenses.

ACE Program assists hundreds more people from all walks of life

Fifteen full-time staff members in theLSS AIDS Care and Education (ACE)program worked with 966 people lastyear who were HIV-positive. Three hundred fifty of these were new to theACE program.

The ACE program provided casemanagement services and referrals forhealth care and supportive services to794 people last year. In addition, 52 people received mental health servicesfrom ACE’s mental health counselor and172 people were assisted through theH.O.W. program (HousingOpportunities for Women and Children).The staff’s primary goals are to educatepeople about how HIV is contracted tohelp reduce its spread and to encouragepeople to be tested so that those who areHIV-positive will get medical help asearly as possible.

Staff members assisted people withall aspects of their medical care. Theyhelped them move into homes and apartments and find furniture, householditems, heaters, AC units, clothing, andother personal items. Staff membershelped people with HIV/AIDS find andinterview for jobs. They served as advocates for the people they served tolandlords, lawyers, and Department ofChildren and Families staff. They taught people how to budget and liveindependently.

Through the ACE Jail LINC (LinkingInmates Needing Care) program, staffworked with HIV-positive people incar-cerated in the Duval County Jail. Theycontinued to work with these peopleonce they were released to break thecycle of behaviors that led to the arrestin the first place.

The ACE staff reached out andserved people living in rural areas,women, racial/ethnic minorities and communities of color, homeless people,

Refugee Youth 2005 Summertime Express Camp

Page 5: 2004-05 LSS Annual Report

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2004 - 05 AN N UAL RE PORTgay, lesbian, and bisexual adults, incar-cerated persons, injection drug users andother drug users, and parolees. In all,staff members had a total of 14,694 visitsto or from those served in the program.

The majority of the people the program served last year, 568, were 25-44 years old, and another 62 peoplewere 18-24 years old. Two hundredeighty-two of the people served were 45-64 years old and 33 were 65 years orolder. In terms of race and ethnicity, 254were white, 671 were black or AfricanAmerican, 25 were Hispanic or Latino,and one was Asian.

Most of the people served in theprogram, 738 of the 966, had householdincome at or lower than the Federalpoverty line; however, only six of them

were homeless. Seventeen people withwhom the staff worked died before theend of the year.

The majority of the services that theACE Program offered last year werefunded by the following governmentcontracts:

• Ryan White Case Management – Ryan White Title II (via Jewish Family and Community Services (JFCS), which is the Lead Agency contracted by HIV/AIDS Program Office of the Florida DOH);

• Jail LINC Case Management – Ryan White Title II (also via JFCS) and Ryan White Title I (via City of Jacksonville Department of Mental

• Health & Welfare, which receives the funds as an Emerging Metropolitan Area from the State of Florida);

• Ryan White Mental Health – Ryan White Title II (via JFCS except for some of the administration cost) and Ryan White Title I (via City of Jacksonville, Mental Health & Welfare for a portion of the administration cost);

• Housing Opportunities for Women and Children, Shared Housing, and Transitional Resources & Assistance for Inmates needing Services – Housing Opportunities for People with AIDS (via the federal government to the state government to the City of Jacksonville);

• Project AIDS Care Waiver Case Management – State of Florida Medicaid (a certification of the agency and individual case managers to provide the service).

Thanks to additional funding providedthrough grants from brAIDS and St. Luke’sMetropolitan Church, the ACE Program was also able to help people with furnishings andhousehold goods needed to set up apartments.

Representative PayeeProgram helps people makegood decisions

As the only agency in NortheastFlorida that manages Social Securitychecks for people not capable of spend-ing their money appropriately, the LSSRepresentative Payee Program helped896 people last year. The seven staffmembers in the program worked to meeta series of objectives designed to keepthe people with whom they worked offthe streets and ensure that their basic living needs were met.

Staff members met the followingobjectives last year:

• Provided fiscal management for 60

persons receiving Social Security bene

fits and living with HIV/AIDS;

• Met face-to-face with 85 percent of

the people for whom they provided

fiscal management services;

Some people who are HIV-positive or living with AIDS became infected through no direct action of their own. Denise Johnson, ACE Housing Program manager, tells the

story of a woman who found out three years ago that she was infected with the HIV viruswhen she visited her doctor for prenatal care of her son who was eventually born with theHIV infection. Her husband of 10 years infected her with the virus, and after thisyoungest son was born, abandoned them and their two other children.

The mother has worked since the birth of her son; however, she became ill about fivemonths ago and fell behind in paying her rent and other bills. Three months ago, themother and her three children were evicted from their home. Since then, they have beenstaying with her mother in a nearby neighborhood.

A case manager referred the mother to the LSS ACE Housing Program. Deniseencouraged her to work on her goals of finding decent and affordable housing, keepingher family intact, and maintaining medical treatment for herself and her infected son. Hertwo other children have managed to make the A – B Honor Roll in school, and she wor-ried that their homelessness will threaten their grade averages, as well as their mental andemotional wellbeing.

The mother became ecstatic at the prospect that the ACE Housing Program wouldbe able to help her to find and maintain decent, affordable housing in the children’sschool area, as well as being able to continue medical treatment with a doctor whom shehas come to trust and value. The HOW (Housing Opportunities for Women andChildren) program, helped the mother find a small house near her physician’s office.

She has to take only one bus to and from her employment. Denise also provided her withbus tokens to alleviate the costs of transportation to daycare and to work on a daily basis.

The family also received new household items and cleaning supplies to maintain theirnew housing. The mother was so grateful to the LSS Housing Program that she preparedcake and ice cream and invited the housing staff to an open house.

Denise will be able to help the mother with four additional months of support,encouragement, and financial assistance, which should allow this family to “get back on its feet,” and remain a happy, thriving, and intact family.

ACE Program helps people take care of themselvesand their families

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2004 - 05 AN N UAL RE PORT

LSS Representative Payee financial associate Lejla Terzic feels a sense of accomplishment from helping one of the people with whom she works find a safe place to live. When she first met the young man, he was going from friend to friend for

help and for a place to stay. He had no food, but Lejla was only able to give him $35 a week from his Social Security benefits,based on his homeless status.

Lejla asked the young man many questions about his living arrangements and how he was surviving on the streets. Heexplained to her that he wanted to have a “roof above his head,” a nice, warm place where he could possibly even take a shower with clean water.

Lejla was concerned because the young man was very young and did not even have someone who could give him a ride so that he could look for a decent place to live. He didn’t have a case manager and was not getting help from any other social service programs, such as food stamps or housing.

Lejla called an office manager for one of the apartments with which the LSS Representative Payee Program has a relationship.The manager gladly accepted the young man and paperwork was completed quickly. The young man was able to move into anapartment the same day.

The young man called Lejla to let her know how happy he was. Now that he has an apartment, he is eligible for and receivesa larger personal weekly allowance and also is given funds to pay for utilities. Lejla says that she hope this young man will continue to remain as happy as he is right now.

Representative Payee Program helps keep people safe and sound

• Ensured that new clients in the

program had housing within 60 days

of beginning Representative Payee

services;

• Paid all monthly fixed bills for the

people with whom they worked and

helped them live within their

established budgets;

• Prevented homelessness for all of the

persons living with HIV/AIDS;

• Ensured that 90 percent of the people

with whom they worked did not

experience incarcerations;

• Referred all of the people who needed

referral to substance abuse treatment

or mental health treatment.

Of the people with whom theyworked last year, most were 18-59 yearsold. Five were four years old or younger,21 were ages 5-17, and 122 were 60 andolder. About an equal number wereAfrican-American and Caucasian. Fourwere Asian/Pacific Islander and four wereHispanic. About half of those servedlived in assisted living facilities (ALFs)and half lived on their own. All of the

people served last year are consideredlow income, according to the FederalPoverty Guideline.

The Representative Payee Programworks in partnership with over 50 assisted living facilities, the MentalHealth Resource Center, Mental HealthCenter of Jacksonville, River RegionHuman Services, Northwest BehavioralServices, Clay County Behavior Services,St. Johns County Mental HealthDepartment, Nassau County MentalHealth Services, North Florida AIDSNetwork, the LSS ACE Program, andGateway Community Services. Thesepartnerships help staff members followthe whereabouts of the people theyserve, understand their total financialobligations, and work together to makesure that these people are able to accessservices that they need.

The people whom this programserves are especially susceptible to making bad spending decisions and areoften easily manipulated by others.Before they were required to have a

Representative Payee, these peoplewould often spend most or all of theirSocial Security checks on alcohol, drugs,or non-essential items without regard toshelter, food, and other basic needs.They then were forced to turn to othercommunity resources as well as federalmonies to survive the rest of the month,using the resources of other communityservices to house, feed, or otherwise carefor them after their money was gone.

Government funding for theRepresentative Payee Program came fromthe State of Florida Department ofChildren and Families for SubstanceAbuse and Mental Health and from theCity of Jacksonville Public Service Grant.The program also received fees fromclients who were not covered under thesetwo grants. These clients pay $32 permonth and the amount is deducted fromtheir account each month. The cost tocover program expenses for each client isactually about $44 per month.

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2004-05 ANNUAL REPORT

A N N U A L D O N O R S P R O V I D I N G S O L U T I O N S F R O M T H E H E A R T

ASSETS

Current AssetsCash and cash equivalents $891,073Cash and cash equivalents – restricted $1,026,774Accounts receivable – service fees $35,581Accounts receivable – funding sources $552,167Pledges receivable – short-term portion $2,271Available from endowment fund – current portion $23,173Food Bank inventory $10,339Prepaid expenses $12,845

Total Current Assets $2,554,223

Property and equipment, net $3,001,963

Other AssetsPledges receivable – long-term portion $3,377Available from endowment fund – long-term portion $69,521

Total Other Assets $72,898

TOTAL ASSETS $5,629,084

LIABILITIES

Current LiabilitiesAccounts payable $82,009Accrued retirement expense $29,327Compensated absences $90,055Deferred revenues $20,995Deposits held for others $1,027,274Other accrued expenses $63,127Notes payable – current portion of long-term debt $68,792

Total Current Liaiblities $1,381,579

Long-term LiabilitiesNotes payable $656,371

TOTAL LIABILITIES $2,037,950

Net AssetsUnrestricted net assets $3,115,968Temporarily restricted net assets $475,166

Total Net Assets $3,591,134

TOTAL LIABILITIES AND NET ASSETS $5,629,084

Balance Sheet for Year ending September 30, 2005

Agency Expenses by ProgramFood Bank

31%

Administration11.4%

Refugee Svcs31.6%

Rep-Payee6.5%Development

4.6%

ACE14.9%

Agency Revenue by Source

Fed/State/localGrants73.3%

Fees for Services13.8%

Miscellaneous0.7%

IndividualDonations

2.1%CorporateDonations

1.5%

SpecialEvents5.8%

Churches0.2%

Foundations & Private Grants

2.6% Agency Expenses by ProgramFood Bank

31%

Administration11.4%

Refugee Svcs31.6%

Rep-Payee6.5%Development

4.6%

ACE14.9%

Agency Revenue by Source

Fed/State/localGrants73.3%

Fees for Services13.8%

Miscellaneous0.7%

IndividualDonations

2.1%CorporateDonations

1.5%

SpecialEvents5.8%

Churches0.2%

Foundations & Private Grants

2.6%

Page 8: 2004-05 LSS Annual Report

AmSouth BankBlue Cross and Blue Shield of

Florida Community FundbrAIDS FoundationCapital Partners, Inc.Cloud 9 Adventures, L.L.C.Coastline Federal Credit UnionConagra FoodsConvergys CorporationMr. & Mrs. J. Phillip DadeMrs.W. John DrummondDuBow Family FoundationMr. & Mrs. Kenneth H. Dufford*E.Virginia Hein Living TrustEdna Sproull Williams FoundationEverBankFlagler Development CompanyDr. Orlando FloreteFlorida-Bahamas Synod, ELCAFlorida’s First Coast ChapterSociety of Design AdministrationFood Lion StoresFoundation Consultants

CorporationFresh Pond TrustMrs. Frank G. Friedsam*Gerdau AmeristeelMr. & Mrs. Charles P. GoodyearMrs. Doris GregoryMr. & Mrs. George V. Grune Sr.Guilderland Interfaith CouncilHarry’s of America, L.L.C. DBA

Harry’s Seafood Bar & Grille

Mr. Marc A. HelmickMr. & Mrs.W. J. Hines*Ms. Carolyn HoffnerHunger Related Events -

Taste of NFLMr. & Mrs. Lawrence R. Huser*IBM Employee Services CenterJ R Giese Operations LLCJacksonville Children’s CommissionJacksonville-First Coast Chapter of

Thrivent Financial for LutheransJAXATL Holdings LLCJP Morgan Chase FoundationMr. Donald V. KincaidKobrin Builders SupplyKraft FoodsDr. Fred H. Lambrou Jr.Mrs. Leigh A. LemoyneLucy Gooding Charitable

Foundation TrustMr. & Mrs. Donald L. Martin*Mayo ClinicMr. & Mrs. Daniel A. McMoranMr. & Mrs.Arthur W. MilamMs. Roslyn Mixon-Phillips*National Education Loan

NetworkNC Owner LLCNew Life Christian Fellowship of

JacksonvilleOne Independent Square LLCPanera Bread FoundationMr. & Mrs.Tom Petway

Prudential FinancialPublix Charitable FoundationMr. & Mrs. R.Wayne RieleyMs. Elizabeth R. RobinsSabiston McCabe Auto SolutionsMr. & Mrs. Louis SaigSaint Marks Evangelical Lutheran

ChurchMr. & Mrs. Jose R. SanchezMr. Brian SnyderSt. Luke’s Metropolitan ChurchSt. Matthew’s Lutheran ChurchMr. David E. SwanThe Loop Restaurant Group, Inc.The Pampered ChefThe Paul E. & Klare N. Reinhold

Foundation, Inc.The St. Joe CompanyThomas M. and Irene B. Kirbo

Charitable TrustMs. Carol C.ThompsonThrivent Financial for LutheransTown of BaldwinTrinity Lutheran ChurchUnited Way of Northeast

FloridaUnited Way of Tri-StateWeaver Family FoundationMr. & Mrs. Larry WertzWinn Dixie Stores, Inc.

L S S H E A R T B E AT S S P R I N G 2 0 0 6

Platinum Heart Club Leadership Level(Gifts $1,000 and above)

2004-05 ANNUAL REPORT

A N N U A L D O N O R S P R O V I D I N G S O L U T I O N S F R O M T H E H E A R T

2004-05 Annual Donors

Page 9: 2004-05 LSS Annual Report

Gold Heart Club(Gifts $500 - $999)Advanced Financial Services, LLCAdvent Lutheran ChurchAmanda Craven Memorial

Endowment FundAmerica’s Second Harvest

National Food BankMr. & Mrs.Tracey Arpen*ATS Services, Inc.Mr. & Mrs. C. McNeill Baker Jr.Ms. Cynthia J BallingerBaptist Medical CenterMs. Rhonda BentleyMs.Teresa BrownMs. Ima Angeles BujakMr. Edward BurrDr. & Mrs. James BurtMr. & Mrs. Robert G. H. Carroll IIIMr. Jerry W. CarterCatholic Charities BureauCharlotte Fialkow TrustCity of JacksonvilleMs.Anita S. CorbinCrossroad Lutheran ChurchCSX TransportationDeermeadows Baptist ChurchMs. Dix DruceDr. & Mrs.Alan Ronald EckelsElise Bear and William D. Pollack

Family FoundationMr. & Mrs. Leonard ErmoldFidelity Information ServicesMr. & Mrs. David GarmusGirls Incorporated of JacksonvilleMr. & Mrs. John Grant-DooleyMs. Cathy HartfordHOPE Worldwide FoundationHSBC-North AmericaThe Rev. & Mrs. David Imhoff*Innovative SchedulingJ.P. Perry Insurance Inc.Mr. & Mrs. Rodney A. JacksonMr.Alan C. JensenMs. Maureen KincaidLambda Chi Alpha Fraternity -

Jacksonville UniversityLat Purser FloridaMr. & Mrs. Herbert J. LemoyneMr. James B. LittleMr. & Mrs. Robert H. MaischMs. Kathy MalcolmMandarin Lutheran ChurchMr. Richard T. MoreheadMr. & Mrs. Robert L. NellsonOur Redeemer Lutheran ChurchMr. & Mrs.W. C. ParkerMr. & Mrs. Dean PiacenteRetina Associates, P.A.Ms. Christie RoutelMr. David T. Rusch

Skye TecSMI Florida FabricatorsSodexhoMr. & Mrs. Dan J. St. JohnMr.Tom StuderSussman, Jaffe & Co.The Elise Bear & William D.

Pollak Family Foundation, Inc.The Wine & Food Society ofJacksonvilleUPS FoundationMr. & Mrs. James Van VleckMr. Paul C.VanceWachovia CorporationMs. Sandra D.WagnerMr. Bryan Weber

Silver Heart Club(Gifts $250 - $499)Acosta Sales and Marketing

CompanyAlan Shawn Feinstein FoundationArlington Congregational ChurchMr. & Mrs.William S.ArmstrongAssumption Catholic ChurchMs. Lynn BalmaMr. & Mrs. Bret C. BaughnBRB FabricationsBrooks Health FoundationMr. & Mrs.Thomas BrownMr. & Mrs.Walter BussellsMr. & Mrs.Alvin CarpenterCarter & Company, P.A.Mr. & Mrs. Carl Carver*Ms. Barbara CeseryChena’s, Inc. DBA The MetroChildren’s Home Society of FloridaChildren’s Home Society,

Buckner DivisionD.W.G.Mr. & Mrs. Stephen DayMr. Brewster Jay DurkeeMr. John DziurgotFamilies FIRSTFarah & Farah, P.A.Gasper & Irene Lazzara Charitable

FoundationMr. & Mrs. Elvis Golden*Gresham, Smith and PartnersHarden & AssociatesHarte HanksMr. & Mrs. John C. HartfordHartford & AssociatesMs.Wendy A. HickmanHoly Cross Lutheran Church

and PreschoolI.M. Sulzbacher Center For

The HomelessDr. & Mrs.A.C. IlanoMr. & Mrs. James W. Ingold*Jacksonville Housing Authority

Jacksonville Metropolitan Lions Club

Jacksonville Symphony AssociationMr. & Mrs. Frank D. JonesMs. Christine H. KeayLandstar System HoldingsMs. Helen M. LaneDr. & Mrs. Robert I. LufranoMr. John MayerMr. Rodney McLauchlanMoloney Die CompanyMovsovitz & Sons of Fla. Inc.National Association of Railway

Business WomenOffice Environment & ServicesOpus South Management

CorporationMr. & Mrs. Jack Parker*Ms. Lee Ann M. PeekMr. Joel G. PetersonMr. & Mrs. Richard H. PierpontMs.Therese R. QuinnMr. & Mrs. Joseph G. RieleyMr. & Mrs. Rick H. RobinsonSAKS, Inc.Mr. R. J. SerraShepherd of the Woods

Lutheran ChurchMr. & Mrs. Paul J. ShieldsMs. Beverly ShieldsMs. Hildegarde SimonsSt.Andrew’s By The Sea

Lutheran ChurchSt. Johns Lutheran ChurchMr. Mark J. StarbuckTaylor ResidencesThe Salvation Army - Jacksonville

Area CommandThe Stellar GroupMs. Nancy P.TownsMs. Maarten van de GuchteMr. & Mrs. David F.White

Ruby Heart Club(Gifts $1 - $249)ALCO Halfway HouseMr. George AlexanderMr. & Mrs. Robert L.AmackerMr. & Mrs. James AndersonMiss Mildred C.AndersonDr. & Mrs. George A.AndersonMs. Cheryl AndertonMr. & Mrs. Jordan AnsbacherApollo Hair SystemsMr. & Mrs. Ralph ApplebyMr. & Mrs. Bill AppletonMr. & Mrs.Thomas N.ApplewhiteMr.Todd A.ArnoldArtlife ProductionsAT&T PioneersMs. Lorie A.Aurand

Mr. & Mrs. Richard J.AyersMs. Monica R. BainMr. & Mrs. Marion D. BakerMs. Nancy G. BalchMs. Mary Frances BaldwinMs. Jo E. BallingerBank Of America United WayCampaignMr. John T. BanksBarbara and Grace Inc.Ms.Angeline BarquistMs. & Ms. Jan BartelinkMr. Floyd BatesMs. Stacy L. BaurMs. Myrtice BeffreyMr. & Mrs.Wallace E. BelgardMr. & Mrs. Stewart J. BennettMs. Sharon L. BennettMs. Maria BergMr. & Mrs. J. BerglundMs. Helen BjorkmanMs. Lillie B. BlackshearBlue Cross and Blue Shield of

Florida - Pine StreetBlue Knights Florida VIIIMr. & Mrs. Craig BoesdorferMr. & Mrs.Wayne BollaThe Bolles SchoolDr. & Mrs. Duane L. BorkMr. & Mrs. Stephen D. BossMr. Kenneth O. BostonMr. & Mrs. Clifton BrackBreaking Ground Contracting Co.Mr. Solomon G. BrotmanMr. & Mrs. Robert E. BrownMr. Robert Glenn BrownBrut Printing CompanyMr. John C. BryanMs. Delilah BumbargerMs. Christine A. BurkeMs. Geraldine Sherry BurnsMs. Margaret J. BushmanMr. Rufus Butler Sr.Mr. & Mrs. Kenneth ButtsMs. Caroline C. CarithersMr. Edward W. Carter IVMr.Wm. R. CeseryMr. & Mrs. Joe W. ChimelewskiMs. Mary Hall ChristensenMs. Nada L. CirielloMr. & Mrs. C.William ClarkMr.Andrew ClarkeMr. & Mrs. James W. ClowerMr. Michael J. CochranMs. Diane H. CohenMr.Timothy H. ColemanMr. John W. ColesMs. Susan S. CollingwoodMr. Jeffrey D. CombsCommunity ConnectionsMr. & Mrs. Gene L. Conner

WWW.LSSJAX.ORG/904.448.5995

2004 - 05 AN N UAL DONORS

Page 10: 2004-05 LSS Annual Report

L S S H E A R T B E AT S S P R I N G 2 0 0 6

2004 - 05 AN N UAL DONORSMs. Lavonda J. ConnersMs. Roxanne ConrowMr. & Mrs.Alexander Constant Jr.Mr. Richard A. ConwayMr. & Mrs. Ramon F. CooperMs. Cheryl E. CooperMr. Pat CordaMs. Margaret N. CouchMs. Sharon CovertMs. Bonnie CowlingMr. & Mrs. Clinton G. CoxMr. & Mrs. John CoxMr. & Mrs.Aaron B. CrewsMs. Jackie CrosbyMs. Natalie CrossMs. Janet M. CunninghamMr. & Mrs. John R. CusickMs. Joan M. DalyMr. & Mrs. Darryl D’AnginaMs. Carranna F. DavisMr. Richard L. DavisMr.Tim DavisMr. & Mrs. Bruce DawsonMr. & Mrs. Robert M DeesMr. Charles Deh LingerMs. Kelly A. DelaneyDeputy George Delivery ServiceMr. & Mrs. James L. DereszynskiMr.Abhijit DeshmukhMs. Maria DillahuntDiversified Group Service Inc.Mr. & Mrs. Michael T. DollMr. & Mrs.William DonnellyMs. Sally L. DouglassMr. George P. DrolsomMr.Thomas S. DubasDuncan and Frances Burn

Advised FundMr. Michael DuttonDuval Asphalt Products Inc.Eagle Foundation Inc.Mr. & Mrs. Robert E. EardleyMs.Vickie G. EasonMr. & Mrs.Todd M. EicherMrs. Martha G. EilermannMr. & Mrs. Jack EisenbergMr. David L. EllerbeMrs. Margaret EllsworthEmpire Term CompanyEvangelical Lutheran Church

in AmericaMs. Patrice EvansMr. & Mrs. Garry R. FadaleMs. Kathryn D. FairmanMr. & Mrs. Michael J. FarrellMs. Colleen FarrisMs. Glenyce FaulkenberryMs. Gina FedericoMr. Edward M. FennellMs. Deborah L. FieldsFirst Baptist Church of Yulee

First Street GrilleMr. & Mrs. Lee W. FischerMr. & Mrs.Thomas M. FlahertyMs. Sherry FlanaganMr. David FlandersMr. & Mrs. Robert W. FlowersMr. & Mrs. David L. FlukerMs. Joanna FlynnMr. & Mrs. Jack FordMr. Gordon FosterMr.William C. Fowler &

Ms.Venus F. SotoMr. & Mrs. Bill FrakesMs. Karen J. GallagherMr. Raymond GannonMs. Harriet Gibbs GardinerMr. & Mrs. John H. GassThe Rev. and Mrs. Dale GatzMr. & Mrs. Bernard R. GiancolaGirl Scouts of Gateway CouncilMr. Michael GirouxMs. Selma GladinMs. Michelle GoodmanMr. & Mrs.W.R. GoodmanMs. Sheri A. GoodwinMr. Ingo E. GrammelMr. & Mrs. Chason R. GrantMs. Gina M. GrantMs. Linn T. GraysonMr.Aron GreenburgMs.Audrey GreeneMr. & Mrs. Edward GribbinGrimes Logistics ServicesMr. Brian M. GroggMs. Madra GrovensteinMr. & Mrs.Thomas J. GrzelinskiMr. & Mrs.William I. GuilfordMs. Martha E. GuillebeauMr. & Mrs. Elbert GuittarMs. Sara E. GunterDrs. Bruce & Constance

GutknechtMs. Maria T. GyarmathyMs. Nicole K. HablDr. & Dr. Charles HaddadMs. Lilianne HakinMs. Margaret Carolyn HallMr. & Mrs. Mark HallMr. & Mrs. Roger H. HallMr. & Mrs. Craig HammerMs. Carol A. HardeeMs. Deborah S. HarmonMr.William HarperMr. & Mrs. Ronald T. HarrisMr. John HartmanMs. Stephanie P. HatcherMs. Merita C. HawkMr. Paul J. HealyHercules Incorporated PPDMr. & Mrs. Robert J. HesterMr. & Mrs. Steven Hightower

Mrs.Alex HilliardMr. Scott HillsMr. & Mrs.Arnold HilpertMr. & Mrs. Philip W. HinrichsMr. & Mrs. Richard HirschHLD MarketingMr. & Mrs.Albert J. HoehnMr. & Mrs. Frederick W. HogeMs.Amanda HolmesMr. & Mrs. Lester HoltDr. & Mrs. Joseph HonigmanMs. Lori Beth HooperMr. & Mrs. Chris HowardMr. & Mrs. George P. HowellMs. Jenny HuangMs. Lydia B. HubbardMs. Mary L. HudsonMr. & Mrs. Robert Alexander

HultenMr. & Mrs. Kenneth W. HymanIBM Retiree Charitable CampaignICS LogisticsIlano TechnologiesMr. & Mrs. E. Rogers IngramMr. Julian E. JacksonJacksonville Seminole Booster ClubMr.Adnan JafriMs. Maudell D JohnsonLt. Col Daniel L. JohnsonMr. & Mrs. Robert C. JohnsonMr. & Mrs. Robert G. JohnsonMr. Harry O. JohnsonJohnson Chauhan Law Group PAMs. Laurie L. JonesMs. Mary O. JonesMs. Mary E. JordanMs. Darlene Marie JosephMs. Sharon JuhaszMs. Janet JustusMr.William L. KalerMs. Cindy E. KampfeMs. Joy-Anne KapeghianMs. Lisa KasparMr. Michael H. KaufmanMr. Robert O. Kay IIIMs. Kathe W. KearneyMs. Kacy KennedyMr. & Mrs.Terry L. KennedyMs.Virginia KichtonMr. & Mrs.William E. KingMr. & Mrs.Terry KingMr. Lee KingstonThe Revs. Janis & Robert KinleyDr. Frances B. KinneMs. Eileen KleinMr. & Mrs. Karl KleinbeckMr. & Mrs.Thomas E. KohnMr. & Mrs. Jon G. KoobMs. Meghan A. KoontzMr. & Mrs. Edwin KramerMr. Richard Kreiner

Ms. Suzanne KuehnMs. Connie LaheyMr. & Mrs. Eric C. LampeMs. Claire K. LancasterMr. Samuel E. LansdaleLawko Inc.Mr. John LazukMr. & Mrs Eric LeibingerMr. & Mrs. Mark G. LemmenesMs. Linda J. LeonardMr. Jared LibmanMs. Jennifer LisellaMs. Benedetta LitsasMr. & Mrs. David LlewellynMr. Richard LoescheMr. & Mrs. Lawrence LohseMr. & Mrs. Bernard J. LoonamLord of Life Lutheran ChurchMr. Paul LothschutzMs. Nancy LovelandMr. & Mrs. Richard B. LoydMr. & Mrs. Leonard LucasMs. Maureen LudwigMs. Phylis H. LutherMr. & Mrs. Charles P. LynchMr. & Mrs. Steve MabryMackoul DistributorsMr. & Mrs. Matthew S. MaggioreMs. Sherry P. MagillMr. & Mrs. Richard B. MahoneyMr. & Mrs. Louis F. Maire IVMr.Albert R. MalesMr. Edwin MaleskyMs. Carolyn S. MaloneyMs. Nanette MartinMs. Linda MartinMr. John MartinezMr. Lawrence C. MarvinMr. Merritt A. MarvinMr. & Mrs. Gene R. Maszy*Mr. Michael V. Mattson, EsquireMr. Randall MayMs. Elizabeth N. McCaddyMr. & Mrs. Kevin J. McDonaldMrs. John McGrathMr. & Mrs. Billy McKenzieMr. & Mrs. Charles N. McKissickMr. Larry McKnightMr. Chris L. McMurryMr. Bruce MeierMr. & Mrs. Charles MenzelThe Rev. Dr. Madge MerrimanMichael Knight Painting, Inc.Mr.Tanis MilicevicMr. John MilinkaMs. Dawna R. MillerMs. Carolyn MillerMr. & Mrs. Michael N. MillerMr. & Mrs. Mark F. MillerMs. CarrieAnn MillesonMr. Jack S. Mixer

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WWW.LSSJAX.ORG/904.448.5995

2004 - 05 AN N UAL DONORSMr. Rich MochowskiMrs. Pamela P. MohleMr. & Mrs. Josef L. MolendaMs. Nancy Jane MontesMs.Almeta MoorerMr. Raymond A. MorrisonMr. Henry G. MoyerMr. & Mrs. Edward MuellerMr. Eugene Francis MurphyMr. & Mrs.William MurrayMs. June R. MyersMs. Sandra L. MyersMr. & Mrs. James R. MyrickMr. & Mrs. Roland Nazworth JrMr. & Mrs.Arnold NessetMr. & Mrs. Howard NeubertBrigadier General & Mrs. Henry

C. Newcomer, USAF (Ret.)Ms. Josephine A. NewtonMr. & Mrs. Lewis M. NicholsMr. Richard NiemannMs. Nelle NormanMr. & Mrs. Richard L. NybergMr.Thomas D. OakleyMs. Sharon H. O’BrienMr. Frank B. OdomMr. & Mrs.Timothy A. OermannMr. & Mrs. Richard L. OreairMs. Nancy OvertonMr. & Mrs Jim PalladinoMs. & Mrs. Gerald ParhamMs. Mistique J. ParkerMr. & Mrs. Jeffrey A. ParsonsMs. Donna J. PattenMr. Robert H. Paul, IIIMr. Lloyd PearsonMr. & Mrs. Charles A. PedersenMr. Charles PerryMr. & Mrs. Juan PertierraMs. Nicole M. PetersMr. & Mrs. Donavan C. PetersonMs. Barbara PetersonMr. & Mrs. Charles PfeifferMs. Frances Ann PhelpsMr. Roy Phillips IIIMs. Janet PickettMs.Ann PinnerMrs. Leon PiphoMr. & Mrs. Michael J. PiscatellaMs. Barbara Barrington PoliteMr. Gary PorterMr. James C. Pritchard Jr.Progressive Power Products Inc.Prudential Foundation

Ms. Cynthia PuhlThe Rev. and Mrs.Alec Pueschel*Quality Response Services Inc.Ms. Martha Diane Quick &

Mr. Earl K. BrownMs. Margie A. RammelMr. & Mrs.Watson Ramsay Jr.Ms. Jill J. RamsillMs. Karen ReedThe Rev. & Mrs.William P. ReisterMs. Barbara ReppMr. Jeremy ResneckREX CorporationReynolds, Smith & Hills Inc.Mr. & Mrs. Greg RhoadsMs.A. Jane RichardsonMr. & Mrs.Alton R. RickerMr. Phillip RiddleMr. & Mrs. Joe W. RingRiver Region Human Services, Inc.Ms. Margaret A. RoachRoberts Mt. Pisgah AME Church?Ms. Mary K. RobinsonMr. Stanley C. RobinsonMs. Laura I. RodriguezMr. & Mrs. Steven RosenbloomMr. & Mrs. Jerome P. RothsteinMr. Charles J. RudeenMs. LeeAnn RummellMr. & Mrs. Stephen F. RusseyMr. & Mrs. Peter RyanMs . Nancy SabbagSaint Mark’s Ark Child Care CenterMs. Elaine M. SandiferMr. Edward N. SantiagoMr. & Mrs. Gordon SchaefferThe Rev. Mark SchlenkerMs. Gertrude E. SchmidtMs. Barbara SchmidtMr. Richard J. SchmidtMr. & Mrs. Phil SchnorrMr. & Mrs. Raymond SchranzMr.William W. SchroderMr. & Mrs. Steven C. SchroederMr. & Mrs. Barry H. ScottMr. & Mrs. Richard V. ScredonMs. Cynthia M. SearcyMr. & Mrs. Steve SebokMr. & Mrs.Wm. Kevin SechristMr. & Mrs. John SeivertMs. Sherri SelmanMs. Sandra A. SetinMs. Julee R. SharrowMr. & Mrs. Joseph Sherin

Mr. & Mrs. Rodrigo R. SievertMr. Charles SilanoMs. Kathleen Sindicich-LewisMr. & Mrs. Matthew M. SkaffMs. Mica S. SmarseMr. & Mrs. Louis H. SmithThe Rev. & Mrs. Edward E. SnowDr. & Mrs. Russell SnyderMr. & Mrs.Thomas SochaMr. Marion SolchMs.Alicia D. SomersMs. Regina M. SooeyMs.Ann J. SorensonMs. Linda J. SouthwickMs. Lois SowersMr. & Mrs.Tommy SpauldingMs. Madelyn SpeagleMs. Stacey SpencerSpirit of Life Lutheran ChurchSt. Johns River Water

Management DistrictSt. Paul Lutheran ChurchMr. & Mrs. Charles G. E. Stalfort Jr.Mr. & Mrs. Keith K. SternMs.Yvonne J. StewartMr.Taylor StrasserMs. Gini StrasserMs. Jennifer StringfellowMr. & Mrs. Don G. SwansonSwisher International, Inc.Ms. Julie M. SykesMs. Kristen TaboneMs.Tamara TabordaMr. & Mrs. J.W.TalcottMr. Roger L.TalsteinMs. Bertha C.TauchMr. & Mrs. Richard R.ThalackerThe Bolles SchoolThe Everlasting Families of

Blodgett HomesThe Julian E. Jackson TrustThe Pampered ChefThe Prudential FoundationMs. Heather M.ThomasMr. Scott ThomasMr. & Mrs. Christopher ThorntonMr. & Mrs.Al ThrunMr. & Mrs. Christopher D.

ThurgoodDr. Ethan Todd Jr.Mr. & Mrs. Robert A.TownsendTrinity Lutheran Church –

W.E.L.C.A.Ms. Shirley E.Turner

Ms. Stamatia A.TurnerMr. Dwane TysonMr. Ralph L. Utley Jr.Mr. Rogelio R.ValladaresMr. & Mrs. Daniel B.Van Slyke Jr.Mr. Christopher VandenavontMr. Robert VanwartMs. Enith VardamanMs. Mary W.VenselMs. Rebecca T.ViscarielloMr. & Mrs.Alan VossWilliam R. Cesery Co.Ms. Christina H.WalkerMr. Xiang WangMr. Jeff WarnockWashington Mutual Employee

Giving ProgramMr. Dale WatkissMs. Margaret E.WatsonMs. Lisa Strange WeatherbyMr. & Mrs.Terry L.WebbMr. & Mrs. James M.WebsterMr. & Mrs. James W.WeedonMr. & Mrs. Gerald K.WeedonMr. & Mrs. Charles WehdeMr. & Mrs. David P.WeingartnerMr. & Mrs.Wil WelshMs. Helen WerkingMr. & Mrs.Ted WesselMr. & Mrs. Roger WhiteheadMs.Terry E.WhiteheadMr. & Mrs. Stephen J.Wigh IIIMr. & Mrs. Richard S.WilkesDr. & Mrs.Albert H.Wilkinson Jr.Mr. & Mrs. Charles T.WilliamsMr. Jeremy WilliamsMs. Janice R.WilliamsMr. & Mrs. Joseph H.WilliamsMr. Robert J.WilsonMr. Garry WilsonMr. & Mrs. Lonnie WilsonMr. Richard WilsonMr. C.Wynn WoellertMr. & Mrs. Robert A.WoffordMs. Laura L.WoodsMs. Betty L.WuenschelMs. Maureen G. ZeaMrs. Jill ZelenkaMr. & Mrs. Joseph J. ZelenkaMr. & Mrs. John A. ZippererMr. & Mrs. Barry ZisserMr. & Mrs. Ronald Zuzul

* denotes member of the 2004-05LSS Board of Directors

Beaver Street FisheriesCoca-Cola Bottling CompanyConagra FoodsCostco WholesaleCVS Pharmacy/Revco

Del Monte Foods CompanyFood Lion StoresKeefe Supply CompanyKellogg CompanyKing Provision Corporation

Kraft FoodsMiller Brewing CompanyNabisco BrandsPizza HutProctor & Gamble Company

Publix Super MarketsSnapple BeveragesTropicana ProductsWal-MartWinn-Dixie Stores

2004-05 Donors of at least 50,000 Pounds of Food to Second Harvest Food Bank

Page 12: 2004-05 LSS Annual Report

L S S H E A R T B E AT S S P R I N G 2 0 0 6

LSS Board of Directors

OfficersMs. Marie Friedsam

ChairmanMr. Lawrence Huser

Vice ChairmanMs. Ginger Ingold, SecretaryMr. Carl Carver, Treasurer

MembersMr. Tracey ArpenMs. Julie BuckinghamThe Reverend Sharon DorrMr. Kenneth DuffordMs. Janet GoldenThe Reverend David ImhoffMr. Donald MartinMr. Gene MaszyMr. Jack ParkerMs. Roslyn PhillipsThe Reverend Alec Pueschel

Non-Profit OrgU.S. Postage

PAIDJacksonville, FL

Permit No.1610

LUTHERAN SOCIAL SERVICES

OF NORTHEAST FLORIDA, INC.4615 PHILIPS HIGHWAY

JACKSONVILLE, FL 32207EDITOR: KAREN J. RIELEY

SOLUTIONS FROM THE HEART.

Working in Partnership with:

VOLU NTE E R FOCU S

In July 2005, the first members of the LSS JETSET came together to learn more about Lutheran Social Services and discuss how they

could make a significant difference in the agency’s ability to help people in need. As young professionals tapped by their bosses basedon their potential leadership, the JETSET (Junior Executives TodaySetting an Example for Tomorrow) brought enthusiasm and fresh ideasto the agency.

The JETSET supports the mission of LSS to serve and care forpeople in need by serving as an ambassador in the community. Themembers were encouraged to organize, develop, coordinate, and sup-port an annual project of their choice. They also recruited volunteersfor the agency, and provided leads, referrals, and requests for servicesto Joe Chimelewski, community relations/volunteer coordinator, forfollow-up.

Over the past year, the number of members grew from about adozen to 18, representing a number of Northeast Florida companiesand organizations. The JETSET members responded enthusiastically,benefiting LSS in many ways, including the following examples:

• Acosta Sales and Marketing (Matt Parks, JETSET member) — storage racks and displays to the LSS Second Harvest Food Bank.

• AmSouth Bank (Allen Kilgo, JETSET member) — premier sponsorfor the past six years for the Empty Bowls Luncheon held inNovember, which benefits the Food Bank. Allen served on the EmptyBowls planning committee and displayed Empty Bowls artwork inAmSouth’s downtown bank lobby during last November’s FirstWednesday Art Walk.

• Barnes and Noble (Ashley Peake, JETSET member) — space in its St.Johns Town Center store for an Empty Bowls display and for potterTim Bullard to make bowls this past November to help promote the2005 Empty Bowls Luncheon. Ashley offered vouchers to customersso that a percentage of their purchases would benefit LSS. She alsodonated Barnes & Noble plastic bags and solicited Chik-Fil-A dis-count coupons for JU-LSS SportsFest goodie bags.

• Blue Cross and Blue Shield of Florida (Lisa Acheson Luther, JETSET member) — 2005 Corporate Sponsor of LSS in support of the agency’s community relations program, with continued commitment into 2006. The company also contributed holiday book bags and donated books to the Refugee Youth Program.

• Everbank (Phillip Bravo, JETSET member) — first-ever presentingsponsor for last June’s Jacksonville Food Fight, which benefits theFood Bank. Phillip joined fellow RotarAct volunteers in managing therecent JU-LSS SportsFest for 235 disadvantaged children.

• First Coast News (Melissa Ross, JETSET member) — covered LSSevents last year.

• Gate Petroleum (John Cockerham, JETSET member) — employmentfor some LSS refugees at Gate Concrete. John ensured that postersfor last year’s Noel Freidline Sacred Jazz Concert to benefit LSS were displayed in Gate convenience stores throughoutthe area.

• Jacksonville University (Alan Verlander, JETSET member) — hostedthe JU-LSS SportsFest and enlisted the volunteer help of 60 JUAthletic Department staff members and student-athletes to provide235 disadvantaged children with the opportunity to experience college athletics for a day.

• Greater Jacksonville Area USO (Sonja Jutsch, JETSET member) —60 volunteers for a total of 240 hours spent helping to clear out theLSS Furniture Bank and unload trucks and set up distribution for theLSS Second Harvest Food Bank Neighborhood Mobile Pantry

• Promise 106.5 Radio (Heather White, JETSET member) — ticket give-away promotion to promote the Noel Freidline Sacred Jazz Concert.

• Winn-Dixie (Dewayne Rabon, JETSET member) — bags for theNational Association of Letter Carriers’ food drive. Dewayne alsodonated bags and bottled water for the Neighborhood Mobile Pantry.

• Zurich Insurance Services (James Hopkins, JETSET member) — enlisted RotarACT volunteers and donated goodie bag items for the JU-LSS SportsFest event.

propels LSS into the future