2005 the ohio state university poll results information technology questions office of the chief...
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2005 The Ohio State University Poll Results
Information Technology QuestionsOffice of the Chief
Information Officer
2
2005 Ohio State Poll background
Conducted between April and May 2005
Survey contained information technology (IT) questions from the Chief Information Officer (CIO), including the Office of Information Technology (OIT), Technology Enhanced Teaching and Research (TELR), OSU Libraries and the Ohio Learning Network
Faculty, Students and Staff – first contact was e-mail; then directed to online survey
3
2005 Ohio State Poll background
1292 respondents in total
Segment Sampled Valid Responses
Valid Response
Rate
Faculty (F) 1,659 317 19.1
Grad/Prof (G/P)
2,198 391 15.0
Undergrad (U)
3,199 271 8.5
Staff (S) 1,797 387 21.5
4
Response rate
0
500
1000
1500
2000
2500
3000
3500
F G/P U S
Sampled Respondents
5
Satisfaction with CIO instructional support services
05
1015202530354045
Very SatisfiedSatisfied
Somewhat Sat.Somewhat Dis.V. Dissat. (Not sat.)%Don’t use service
2002 2003 2004 2005
Options changed in 2004
6
Faculty satisfaction with CIO
communications
0
10
20
30
40
50
60
Strongly agree
AgreeDisagree
Strongly disagreeDon't Know
2003 F2004 F
2005 F
7
Graduate/professional students
satisfaction with CIO communications
0
10
20
30
40
50
60
Strongly agree
AgreeDisagree
Strongly disagreeDon't Know
2003 G/P
2004 G/P2005 G/P
8
Undergraduate students satisfaction with CIO communications
0
10
20
30
40
50
60
Strongly agree
AgreeDisagree
Strongly disagreeDon't Know
2003 U
2004 U
2005 U
9
Ohio State meets your information technology needs
0
10
20
30
40
50
60
70
80
90
100
2003 F 2004 F 2005 F2003 G/P2004 G/P2005 G/P
2003 U 2004 U 2005 U 2003 S 2004 S 2005 S
Yes No No Opinion
10
Satisfaction with IT services at Ohio State in 2005
0
10
20
30
40
50
60
70
2005 F% 2005 G/P% 2005 U% 2005 S%
Very satisfied Somewhat satisfied Somewhat dissatisfied
Very Dissatisfied Don't know
11
Staff satisfaction with CIO communications
0
10
20
3040
50
60
70
Strongly agree
AgreeDisagree
Strongly disagreeDon't Know
2003 S
2004 S
2005 S
12
IT was a factor in coming to Ohio State
0
10
20
30
40
50
60
70
2002 F 2003 F 2004 F 2005 F
Strongly Agree AgreeNeither Agree or Disagree DisagreeStrongly Disagree Don't Know
13
IT is a factor for remaining at Ohio State
0
5
10
15
20
25
30
35
40
45
2002 F 2003 F 2004 F 2005 F
Strongly Agree Agree Neither Agree or Disagree
Disagree Strongly Disagree Don't Know
14
Satisfaction with helpfulness and responsiveness of other IT support resources at Ohio State in 2005
0
5
10
15
20
25
30
35
40
45
2005 F% 2005 G/P% 2005 U% 2005 S%
Very satisfied Somewhat satisfied Somewhat dissatisfied
Very dissatisfied Don't know
15
Satisfaction with the Ohio State central e-mail service in 2005
0
5
10
15
20
25
30
35
40
45
2005 F% 2005 G/P% 2005 U% 2005 S%
Very satisfied Somewhat satisfied Somewhat dissatisfied
Very dissatisfied Don't know
16
Overall level of satisfaction with IT services at Ohio State in 2005
0
10
20
30
40
50
60
70
2005 F% 2005 G/P% 2005 U% 2005 S%
Very satisfied Somewhat satisfied Somewhat dissatisfied
Very dissatisfied Don't know
17
Familiarity with IT resources
0
10
20
30
40
50
60
70
2003F
2004F
2005F
2003G/P
2004G/P
2005G/P
2003U
2004U
2005U
2003S
2004S
2005S
Very familiar Familiar Somewhat familiar Not familiar Do not use
18
Familiarity with IT resources (trend line)
010203040506070
2003F
2004F
2005F
2003G/P
2004G/P
2005G/P
2003U
2004U
2005U
2003S
2004S
2005S
Very familiar Familiar Somewhat familiar
Not familiar Do not use
19
Familiarity with IT resources
Very familiar or familiar with IT resources51% Undergraduate students34% Faculty30% Staff 24% Graduate/Professional students
20
Faculty concern about security of electronic data
0
10
20
30
40
50
2003 F 2004 F 2005 F
Very concerned Somewhat concerned
Neither concerned nor unconcerned Somewhat unconcerned
Unconcerned
21
Faculty concern about privacy of communications
0
10
20
30
40
50
2003 F 2004 F 2005Very concernedSomewhat concernedNeither concerned nor unconcernedSomewhat unconcernedUnconcerned
22
Faculty concern about security of electronic data in 2005
46%
6%
29%7%
12%
Very concerned Somewhat concernedNeither concerned nor unconcerned Somewhat unconcernedUnconcerned
23
Faculty concern about privacy of communications in 2005
41%
5%
36%
6%
12%
Very concerned Somewhat concernedNeither concerned nor unconcerned Somewhat unconcernedUnconcerned
24
Home Computers
0
10
20
30
4050
60
70
80
90
100
F% G/P% U% S%
2001 2002 2003 2004 2005
2005data
•99% G/P
•98% U
•98% Faculty
•93% Staff
25
Laptop as primary computer among respondents having home computers
0
10
20
30
40
50
60
F% G/P% U% S%
2002 2003 2004 2005
2005 data 36% Faculty 53% G/P 35% U 24% Staff
26
Windows PC vs. Mac as primary platform
0
20
40
60
80
100
120
PC FMac FPC G/PMac G/PPC UMac UPC SMac S
2002
2003
2004
2005
2005 Mac data
•23% Faculty
•8% G/P
•4% U
•7% Staff
27
Presence of two or more computers at home in 2005
44
3226
3138
202026
473839
25
6153
62
52
0
10
20
30
40
50
60
70
F% G/P% U% S%
2002 2003 2004 2005
28
Laptops as Secondary computers
46
52 5147
43 4445
33
4341
3639
4440
3030
0
10
20
30
40
50
60
2002 2003 2004 2005
F% G/P% U% S%
29
Use of wireless connection for secondary computer
0
10
20
30
40
50
60
F% G/P% U% S%
2002200320042005
Over 40% of all groups reported wireless connections for secondary computers in the 2005 poll
30
Mac platform for secondary computer
0
5
10
15
20
25
F% G/P% U% S%
20022003
20042005
31
Presence of home Internet Service Provider (ISP)
78%
80%
82%
88%
87% 87% 88%
70%
72%
74%
76%
78%
80%
82%
84%
86%
88%
90%
1999 2000 2001 2002 2003 2004 2005
32
Primary home ISP used to connect to university network
0%
5%
10%
15%
20%
25%
30%
35%
40%
2001 2002 2003 2004 2005
Roadrunner WOW ResNet OSUWeb HomeNet
33
Absence of home ISP to connect to university network
0
5
10
15
20
25
30
35
40
F% G/P% U% S%
20012002200320042005
2005 data 6% U 11% G/P 9% Faculty 26% Staff
No data for faculty in ’01 and ‘02
34
Undergraduates with ISP before Ohio State and retention
In 2005, of the 93% who had an ISP before coming to Ohio State, 67% retained the ISP
0102030405060708090
100
2002200320042005
RetainedISPHad ISP
35
Graduates with ISP before OSU and retention
0
10
20
30
40
50
60
70
80
2002200320042005
RetainedISPHad ISP
In 2005, of the 75% who had an ISP before coming to Ohio State, 67% retained the ISP
36
Use of home ISP for more than 20 hours per week
0
10
20
30
40
50
60
F% G/P% U% S%
2002200320042005
2005 Data 51% U 40% G/P 34% faculty 19% Staff
37
Use of computer labs by graduate/professional students
0
102030
4050
607080
90
<10 hrs/wk 10-20hrs/wk
21-60hrs/wk
>60 hrs/wk
2002
20032004
2005
2005 data
81% <10 hours
12% 10-20 hours
6% 21-60 hours
0.6% >60 hours
38
Use of computer labs by graduate/professional students
in 2005
81%
12%6% 1%
<10 hrs/wk 10-20 hrs/wk 21-60 hrs/wk >60 hrs/wk
39
Use of computer labs by undergraduate students
0
20
40
60
80
100
<10hrs/wk
10-20hrs/wk
21-60hrs/wk
>60hrs/wk
2002 2003 2004 2005
2005Data
73% <10 hours
20% 10-20 hours
4% 21-60 hours
0.3% >60 hours
40
Use of computer labs by undergraduate students in 2005
0%4%
21%
75%
<10 hrs/wk10-20 hrs/wk21-60 hrs/wk>60 hrs/wk
41
Experienced a virus on any computer
0
10
20
30
40
50
60
2002 2003 2004 2005
2005 data 33% Faculty 45% G/P 60% U 40% Staff
42
Virus on personal vs. Ohio State computers
0
10
20
30
40
50
60
F G/P U S
Personal% OSU% Both personally-owned & OSU%
Student data shows that computer labs tend to be free of viruses
But faculty and staff reported more viruses on Ohio State computers
43
Use of personal firewalls
0
10
20
30
40
50
60
F% G/P% U% S%
200320042005
2005 Data 58% Faculty 58% G/P 59% U 52% Staff
44
Use of PDA’s
05
1015202530354045
F% G/P% U% S%
2001 2002 2003 2004 2005
Overall use of PDA’s
16% in 2001
22% in 2002
28% in 2003
21% in 2004
29% in 2005
45
Use of PDA’s with wireless
0
5
10
15
20
25
30
35
40
F% G/P% U% S%
2002 2003 2004 2005
Overall Use of PDA’s with wireless
21% in 2001
28% in 2003
24% in 2004
29% in 2005
46
Current IT environment supports faculty teaching/instruction
0
10
20
30
40
50
60
%Very well%Somewhat
%Somewhat poorly%Very poorly
%DK
%Not teaching
2002
20032004
2005
47
Current IT environment supports faculty teaching/instruction in 2005
13%
6% 16%
49%
11%
5%
%Very well%Somewhat%Somewhat poorly%Very poorly%DK%Not teaching
48
Current IT environment supports graduate/professional students in
teaching/instruction
0
1020
3040
5060
70
Very wellSomewhat
Somewhat poorlyVery poorlyDon't KnowNot teaching
2002
20032004
2005
49
Current IT environment supports graduate/professional students in
teaching/instruction in 2005
8%
17% 19%
51%
3%
2%
%Very well%Somewhat%Somewhat poorly%Very poorly%DK%Not teaching
50
Ability to access Ohio State computing and electronic information from office/lab
0
5
10
15
20
25
30
35
40
45
50
2003 F 2004 F 2005 F 2003 G/P 2004 G/P 2005 G/P
Strongly Agree Agree Neither Agree or Disagree
Disagree Strongly Disagree Don't Know
51
Ability to access Ohio State computing and electronic information from home
0
10
20
30
40
50
60
2002 F 2002 S 2003 F2003 G/P
2003 U 2003 S 2004 F2004 G/P
2004 U 2004 S 2005 F2005 G/P
2005 U 2005 S
Strongly Agree Agree Neither Agree or Disagree Disagree Strongly Disagree Don't know
Students were not polled in ’02; Options of ‘Don’t Know eliminated in 2004 survey
Option “Neither Agree or Disagree” eliminated in 2005
52
Ability to access Ohio State computing and electronic information from home
(trend line)
0
10
20
30
40
50
60
2002 F2002 S2003 F2003 G/P
2003 U2003 S2004 F2004 G/P
2004 U2004 S 2005 F2005 G/P
2005 U2005 S
Strongly Agree Agree Neither Agree or Disagree
Disagree Strongly Disagree Don't know
Students were not polled in ’02; Options of “Don’t Know” eliminated in 2004 survey
Option “Neither Agree or Disagree” eliminated in 2005
53
Ability to access Ohio State information from home in 2005
0
5
10
15
20
25
30
35
40
45
Strongly Agree
Agree
Disagree
Strongly Disagree
Don't Know
54
Faculty - Ohio State IT helps increase my impact and productivity
0
10
20
30
40
50
60
2002 2003 2004 2005
Strongly Agree Agree
Neither Agree or Disagree DisagreeStrongly Disagree Don't know
Option of ‘Don’t Know’ eliminated in 2004 survey
55
Ability to use IT to contribute to professional development
01020304050607080
2002 F 2002 S2003 F2003 G/P
2003 S2004 F2004 G/P
2004 S2005 F2005 G/P
2005 S
Strongly Agree Agree Neither Agree or Disagree
Disagree Strongly Disagree Don't Know
Students were not polled in ‘02
Option of ‘Don’t Know’ eliminated in 2004 survey
56
Ability to use IT to contribute to professional development (trend line)
0
20
40
60
80
2002 F2002 S2003 F2003 G/P
2003 S2004 F2004 G/P
2004 S2005 F2005 G/P
2005 S
Strongly Agree AgreeNeither Agree or Disagree DisagreeStrongly Disagree Don't Know
Students were not polled in ‘02
Option of ‘Don’t Know’ eliminated in 2004 survey
57
Faculty use of instructional technologies
0102030405060
Every class Several Few Never
1999 2001 2002 2003 2004 2005
58
Faculty use of instructional technologies in 2005
49%
13%
16%
22%
%Every class%Several%A Few%Never
59
Types of instructional technologies used
90% E-mail 74% Online syllabus and handouts 71% Web-based materials 66% Computer-projected materials 25% Computer labs during class 18% Interactive multimedia 18% Automated grade books/online grade
checking
60
Faculty - Ohio State’s IT is important to my student’s success
0102030405060
2002 2003 2004 2005
Strongly Agree AgreeNeither Agree or Disagree DisagreeStrongly Disagree Don't Know
61
Faculty - Majors in my discipline should be required to demonstrate certain level of
knowledge of computer applications
05
101520253035404550
2003 2004 2005
Strongly Agree Agree
Neither Agree or Disagree Disagree
Strongly Disagree Don't know
62
Faculty - Majors in my discipline should be required to demonstrate certain level of knowledge
of computer applications in 2005
44%
4% 3%
37%
12%
Strongly Agree
AgreeDisagree
Strongly DisagreeDon't Know
63
Incentives for faculty to use IT in instruction
0102030405060708090
Help Desk Rewards Access tohw/sw
IPOwnership
Ease of use
2002 2003 2004 2005
64
Faculty using a university-supported CMS (currently WebCT)
0102030405060708090
Using CMSNot using CMS Don't Know
20022003
20042005
Option of ‘Don’t Know’ eliminated in 2004 survey
65
Faculty use of WebCT in 2005
40%
60%
Using WebCT
Not using WebCT
66
Reasons for faculty not using WebCT or another CMS
0
5
10
15
20
25
30
35
40
Don't Know how to startNo time for developmentDon't Know what it is
Doesn’t fit courses
Don't KnowOther meansLack Technology
Other reasons
Waiting for Carmen
2002 2003 2004 2005
67
Reasons for faculty not using WebCT or another CMS in 2005
31%
13%
18%
5%
10%
10% 13%
Don't Know how to start No time for developmentDon't Know what it is Doesn’t fit coursesOther means Other reasonsWaiting for Carmen
68
Faculty concern about time it takes to learn and use technology
0
5
10
15
20
25
30
35
40
45
2003 2004 2005
Very concerned
Somewhat concerned
Neither concernednor unconcernedSomewhatunconcerned
Unconcerned
69
Faculty concern about time it takes to learn and use technology in 2005
31%5%
7% 2%
37%
18%
Very concerned Somewhat concerned
Neither concerned nor unconcerned Somewhat unconcerned
Unconcerned No response
70
Faculty opinion about technical support needed to learn and use technology
0
10
20
30
40
50
60
Have everythingneededHave much ofwhat is neededLack a few thingsneeded
Do not have whatis neededDon’t know/NoOpinion
71
Faculty opinion about technical support needed to learn and use technology in 2005
10%
51%
5%5%
29%Have everythingneeded
Have much ofwhat is needed
Lack a fewthings needed
Do not have whatis needed
Don’t know/NoOpinion
72
Ways in which faculty would be interested in learning about instructional technology
50% General workshops (hands-on) 46% Self-instruction 42% Tutorials (self-paced) 41% Cohort workshops 40% Online workshops 35% One-on-one mentoring
73
Given adequate support, faculty interest in offering online/distance education courses
0
10
20
30
40
50
60
%Yes %No %Don't Know Already offer fully online course
74
Undergraduate students on the role of IT in education
0102030405060708090
Very ImportantSomewhat important
Negligible No role
2002 2003 2004 2005
75
Graduate/professional students on the role of IT in education
0102030405060708090
Very Important
Somewhat important
NegligibleNo role
Don't know
2002 2003 2004 2005
Option of ‘Don’t Know’ eliminated in 2004 survey
76
Undergraduate student belief that use of IT at Ohio State has helped make them more marketable to
future employers
0
10
20
30
40
50
60
70
Strongly agree
AgreeDisagree
Strongly disagreeDon't Know
2002 2003 2004 2005
Option of ‘Don’t Know’ eliminated in 2004 survey
77
Graduate/professional student belief that use of IT at Ohio State has helped make them more
marketable to future employer
0
10
20
30
40
50
60
Strongly agree
AgreeDisagree
Strongly disagreeDon't Know
2002 2003 2004 2005
78
Undergraduate student belief that use of IT at Ohio State has helped make them more
likely to succeed in academic work
0
10
20
30
40
50
60
70
80
Strongly agree
AgreeDisagree
Strongly disagreeDon't Know
2002 2003 2004 2005
79
Graduate/professional student belief that use of IT at Ohio State has helped make them more likely to
succeed in academic work
0
10
20
30
40
50
60
70
Strongly agree
AgreeDisagree
Strongly disagreeDon't Know
2002 2003 2004 2005
80
Incorporation of IT in undergraduate classes
0
10
20
30
40
50
%Nearly every%Several
%Few %Never%Didn’t take%Don't KnowNo Response
2002 2003 2004 2005
Option of Don’t Know eliminated in 2004 survey; option of No Response added in 2005
81
Incorporation of IT in undergraduate classes in 2005
4
27
37
2040
%Nearly every %Several %Few
%Never %Didn’t take %No response
82
Incorporation of IT in graduate/professional classes
0
5
10
15
20
25
30
35
40
%Nearlyevery
%Several %Few %Never %Didn’ttake
2002 2003 2004 2005
83
Incorporation of IT in graduate/ professional classes in 2005
39%
15%
12%
11%
23%
%Nearly every %Several %Few %Never %Didn’t take
84
Undergraduate student preferences for method of instructional delivery
0102030405060708090
Partly online Instructor ledonly online
Fully online“self-paced”
Primarily face-to-face
2002 2003 2004 2005
85
Graduate/professional student preferences for method of instructional
delivery
0102030405060708090
Partly online Instructor ledonly online
Fully online“self-paced”
Primarily face-to-face
2002 2003 2004 2005
86
Faculty use of IT in class
0
10
20
30
40
50
60
2001 2002 2003 2004 2005
%Every class %Several %A Few %Never