ANNUAL REPORT

2008 - 2009

Vision

“Partners along the

Path to Potential”

Mission

Pathways Health Centre for Children leads in the provision of a continuum of coordinated family-centred services for children and young adults in Lambton County who have physical, developmental and communication needs.

Message from the President & Executive DirectorMessage from the President & Executive DirectorMessage from the President & Executive DirectorMessage from the President & Executive Director

The Annual Report is always an opportunity to reflect on the year that has gone by – a year in which Pathways, once again, has done its best to meet the various needs of our clients and their families. It is an occasion that allows for the celebration of strategic directions we are actively advancing and this year was no exception. Significant strides were made in the Path-ways Health Centre for Children Strategic Vision to become an organization accredited by Accreditation Canada. At the end of March 2009 we were poised to undergo a three day Primer Survey of our clini-cal and administrative services and processes, and are very proud to report to you today that:

Pathways has now achieved Primer Accreditation status with Accreditation Canada and will be moving forward towards the goal of full accreditation status within the next two years.

In the course of the survey, families spoke very highly of their care experience and the differ-ence Pathways Health Centre for Children has made in the lives of their children. Accredita-tion Canada told us that families:

• are encouraged to participate in decision-making and feel informed about therapy and options

• are confident in the staff’s abilities and complimented their expertise • note the difference when their child is transferred to another service (other than Path-ways)

• feel safe at Pathways • are respected and that staff are committed their children

Our goal is always to do the best we can within the available resources, and to continually strive to do better. This is how we are fulfilling our accountabilities to our provincial and mu-nicipal funders, and increasingly to our community sponsors and donors. Families continue to show us ways in which we can become more family-driven, and we are listening to them. There are times, however, when a service does not roll out as planned – and this year saw the passing of an era at Pathways. Our inability to negotiate an equitable agreement with the Erie St. Clair CCAC for the delivery of School Health Support Service contracts in Lambton was unforeseen by Board, senior leadership, staff, clients and families alike. Therapists from the Centre had provided that service in one form or another since the early 1980’s when our on-site school closed and children with multiple disabilities were inte-grated into local schools in their own neighbourhoods. The termination of the contract pre-cipitated a plan for staff layoffs at Pathways that was still in process at fiscal year end. Undeterred, a small but mighty group of families and clients came forward to advocate for all children in Lambton to have access to School Health Support Services from the paediatric experts who have known their children from birth. These families quickly honed their advo-cacy skills, driving their petition all the way to Queen’s Park where their story convinced Min-ister Caplan’s senior staff that it was finally necessary to get moving on the long-awaited re-view of the School Health Support Service. Of considerable comfort to staff during this time was the overwhelming support in the media, and the generosity of individuals and service

Knitting touques for Pathways...

Client gives back

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Message from the President & Executive DirectorMessage from the President & Executive DirectorMessage from the President & Executive DirectorMessage from the President & Executive Director

clubs – including the Rotary Club of Sarnia – that came forward and asked how they could help us keep paediatric rehabilitation expertise in our community. We cannot thank our community enough for caring – you understand just how crucial it is to re-tain these highly trained professionals. As we move into the 2009-10 fiscal year we are re-thinking our services to school-age children and we continue to trust that com-mon sense will indeed prevail and Pathways and other Children’s Treatment Centres will be directly funded to deliver a service that supports the needs of the whole child in the school setting. And last but by no means least, the 2009-10 fiscal year will bring us even closer to our much anticipated building expansion, with a goal to have a shovel in the ground by June 2010. Through a slow but diligent process over the past five years, the Board and senior leadership have clarified the needs for additional treatment, storage and pro-gramming space at Pathways Health Centre for Children. Clients and families were excited to hear about the plans to refurbish the Family Resource area and community pool users have long awaited a Family Change Room to be built with entry directly onto the therapeutic pool deck. Expect to hear more very soon! Pathways Health Centre for Children is very proud of the services we provide to the community of Sarnia-Lambton. We look forward to a successful year in 2009-10 and we thank you for helping us achieve our goals this past year. Sincerely, Britt Walling, President Jenny Greensmith, Executive Director

Families First! At the top of the Expansion Planning Committee’s agenda are the needs of our clients and families. We want families to walk into the building and know that the changes and improvements have been made with their needs in mind. Keeping with this philosophy, we have included the following:

FAMILY CHANGEROOM in the Aquatics area to provide an additional space where

clients, parents, school groups and families with small children can change in privacy.

FAMILY NETWORKING ROOM to help parents connect and find resources.

INTEGRATED FAMILY RESOURCE AREA AND WAITING AREA so parents can chat,

browse through resources and log on to the internet while still close enough to su-

pervise their child in the waiting area.

BOARD ROOM just off the main foyer that parent groups can use in the evenings for

meetings and workshops.

MULTIPURPOSE EVENT ROOM with kitchenette for parent training and workshops,

special events, large group programming for clients of all ages, caregivers and the

community.

SNOEZELEN ROOM AND SENSORY ROOM to better meet the needs of the children

we serve.

A N N U A L R E P O R T

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FACTS

TOTAL NUMBER OF VOLUNTEERS

215

●

TOTAL NUMBER OF VOLUNTEER HOURS

4552

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I volunteer for Pathways because... “It warms my

heart to know that I can just "be there"

to make a child smile and giggle”!

Nancy MacQueen

Expansion 2009… Here we grow!Expansion 2009… Here we grow!Expansion 2009… Here we grow!Expansion 2009… Here we grow!

Thank you for believing in our Centre

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Physiotherapy Developing strengthening skills

I work at Pathways

because…

“… of the children, families and my co-workers”

“… the joy on a child’s face as they develop a new skill

is truly magical”

“… it is a privilege to be a part of this process”.

Communicative Disorders Assistant Working on speech-language and literacy skills

Staff Development Day: Pathways Staff enjoying a day of team building

“Pathways has been a wonderful support for us, not just for the level of care that they provided for my son, but also for the support and advo-cacy we as parents received from their care providers.”

“Pathways has always treated our whole family with respect.”

Partnership with The Lawrence House and City of Sarnia

“Garbage Can Connection”

Virtual Reality program “Who said I couldn’t be a soccer goalie!”

Assessment

wait time:

2 months

Individual

clients seen:

2,194

“I found out just how many families in my community are helped each and every year through

Pathways’ programs and I saw the need for it to succeed & grow.”

Lisa Melanson

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BALANCE SHEET (as of March 31, 2009)

CLIENTS SERVED (as of March 31, 2009)

The Auditors’ Report of BDO Dunwoody LLP, Chartered Accountants, dated May 27, 2009, is appended to the comprehensive financial statements from which this financial summary was obtained. A complete set of audited financial statements are available upon request from Pathways Health Centre for Children.

2009 2008

(in thousands of dollars)

Operating Fund $

Cash $453 $637 Receivables 181 375 Prepaid Expenditures 36 39 Payables -488 -869 Fund Balance 182 182 Property and Equipment Fund 1557 1633 Capital Fund 1852 1490 Net Equity $3591 $3305

A N N U A L R E P O R T

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AUDITORS’ REPORT

Writing a letter with an alternative keyboard

Breakdown of 2008/2009 Clients Served

Clients seen by Pathways staff: 2008/09 2007/08 Birth to 6 years old 1139 1025 6 to 19 years old 1080 959 Adults 80 63 Number of new clients 871 1188 Total referrals for services 1922 1823 Average time a client waited for an assessment 2 months 2 months

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P A G E 5

Operating Fund 2009 2008

(in thousands of dollars)

Income

Ministry Grants $ 3017 $ 3024

County of Lambton 995 942

Rotary Foundation 54 54

Contracted Services 734 748

Other 340 368

$ 5140 $ 5136

Expenditures

Health Services Programs 3395 3338

Preschool Programs 1217 1185

Respite Care 33 33

Contracted Services 625 705

$ 5270 $ 5261

Excess of Revenue over Expenditures -130 -125

Transfer from Capital Fund 151 117

Transfer to Property and Equipment Fund -21 -32

Change in Fund Balance $ 0 $ -40

Property & Equipment Fund

Transfers from Operating & Capital Funds for

Therapy Equipment $ 10 $ 17

Other Equipment 4 2

Furnishings & Fixtures 20 30

34 49

Amortization -110 -155

Change in Fund Balance $ -76 $ -106

Capital Fund

Revenue Fund

Gifts & Bequests $ 449 $ 206

Interest, Fundraising and Other Income 101 109

550 315

Expenditures

Operations 24 50

Excess of Revenue over Expenditures 526 265

Transfer to Operating Fund -151 -117

Transfer to Property & Equipment Fund -13 -17

Change in Fund Balance $ 362 $ 131

STATEMENT OF OPERATIONS

for the year ended March 31, 2009 “It is a privilege to be a part of the positive changes in the lives of these young people.”

Anonymous !

Source of FundingSource of FundingSource of FundingSource of Funding

How Funds were SpentHow Funds were SpentHow Funds were SpentHow Funds were Spent

In thousands of dollars (with comparative amounts for 2008)

Capital Fund, 151Rotary Foundation, 54

Ministry Grants,

3,017County of

Lambton,

995

Other,

340

Contracted

Services,

734

Preschool

Program,

1,217

Contracted

Services,

625

Property & Equipment

Fund, 21

Health Service

Programs, 3,395

Respite

Care, 33

Special Recognition AwardsSpecial Recognition AwardsSpecial Recognition AwardsSpecial Recognition Awards

We express sincere appreciation to all of our donors, friends and sponsors who have

given so generously of their time and resources in 2008-2009.

On behalf of our children and families,

thank you to our donors and sponsors

During 2008-2009 the following donors’ cumulative gifts reached special recognition. We thank them for their continued support and philanthropy.

Rotary Club of Sarnia ● LanXess ● TransAlta ● Sarnia Street Machines

Joseph Kotyk Estate ● Sarnia Chapter # 6 Eastern Star ● RBC ● IODE

● Mike & Cynthia Blanchard Foundation ●

BOARD OF DIRECTORSBOARD OF DIRECTORSBOARD OF DIRECTORSBOARD OF DIRECTORS

Britt Walling - President Muriel Yarde Mark Oakley Barry Porter - Vice President Paul Beaudet Chris de Jourdan Mary McLeay - Past President John McNeill Godfrey Stevens John McNeil - Treasurer Diane Sparling Malcolm Tucker * ex-officio member of Board Michael Stoesser* Jenny Greensmith*

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Working with our families where they need us

Pathways Clients and Families

Ontario Early Years Centres

Daycares Bluewater Gymnastics

All Best Start Locations

Pt. Edward Minor Soccer

Homes

Libraries

Sarnia Yacht Club

Tomlynn Stables

Ironworks Fitness

Lawrence House Centre for the Arts

Schools