200809mgt20300004
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MGT 203:
PROFESSIONAL DEVELOPMENT
Lecture 1-2: Introduction
Course description(1)
designed to introduce students to arange of business skills includinginterpersonal, oral and writtencommunication, time management,problem solving using creativity andlateral thinking and informationgathering. It provides an opportunity forthem to practise these skills at anintroductory level.
Course description(2)
Through the introduction to ideas onlearning theory and the development ofthe Personal Portfolio students areencouraged to attempt to understandtheir own learning experience and are
also introduced to the skills of analysisand self evaluation.
Course description(3)
The importance of developing skills as apreparation for business is emphasisedand students are given advise onpreparing for the job seeking processand career development.
LEARNING OBJECTIVES
The aims of this course are to enable student to:
introduce students a range of personal and
interpersonal skills provide opportunities for students to practice some
of them
inform students of the importance of these skills ina business context
assist students in making considered option andcareer choices
LEARNING OUTCOMES
Successful students will be able to:
retrieve, use, analyse and evaluate secondary data from the library anda range of other sources including from websites
design a poster, 3D model or artifact to be displayed in the presentation
analyse and evaluate their Personal Development Portfolio with theresults of a range of Ps ychometric instruments on learning styles andstrategies, personality and behaviour
produce a personal SWOT/ SWAIN analysis and identify and evaluatepossible personal learning strategies
prepare and rehearse material for group presentation to be presented infront of the peers
communicate effectively verbally by making an effective presentationto their peers
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STUDENT EVALUATION
Students are required to include a bibliography for
every assignment. 100% Coursework:
70% Individual Assignment and
30% Group Assignment (15% Research project
report of 2,500 words with the appendices and
references, 15% group presentation with visual
aids for public exhibition).
REFERENCES
Cameron, S. 2002. Business StudentsHandbook. 2nd ed., Prentice-Hall
Other appropriate references and websites.
Business skills
Interpersonal skills
Communication skills
Presentation skills
Time management skills
Research skills
Information gathering skills
Creativity skills
Report and essay writing skills
Problem solving skills
The individuals perceptual set
The world as we see it is not a good starting
point for developing an understanding of the
world we live in
Each of us has a personal and unique version of
what is out there and our own place in it.
We each have our own perceptual world, which
is an image, a map or a picture of our
environment
What you can do
You have a wonderful opportunity to attain the skillsand knowledge to further your life ambitions Be proactive
Be reactive Be professional
Remember you are training to be future business leaders
Be responsible
Be respectful
Keep a balance between your studies and your leisure
Join in
Keep us informed
E.g. If you are ill or for any other reason that affects youpersonally or studies
The individuals perceptual set
The world as we see it is not a good starting
point for developing an understanding of the
world we live in Each of us has a personal and unique version of
what is out there and our own place in it.
We each have our own perceptual world, which
is an image, a map or a picture of our
environment
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So, Challenge
Whatever you hear
Whatever you read
Whatever I say
always
WHY
WHY
WHY
WHY
WHY
Research skills
Formulating a research topicHow to go about the research
Questionnaire design
Basic data analysis
How to present data
How to write
Management reports
Essays
Issues
Plagiarism
Harvard referencing
Proof reading
Spell-checking
Written Reports
The three main purposes of report writing:
1 to describe
2 to record
3 to persuade
Clear Report Writing
Institute of Chemical Engineers
Text Survey Result (of 1535 submissions)
Version preferred:
H 46% F 9%
Y 18% B 8%
R 16% T 3%
Clear Report Writing
Version H direct verbs; mainly active;
- minimum of special language
- sentences of varied length;
mainly short, not complex;
- 3 paragraphs.
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Clear Report Writing
Version T verbs mainly passive;- roundabout and woolly;
- excessive use of special words;
- sentences long and involved;
- 1 paragraph.
Clear Report Writing
It is conventional tomake reports objective and
avoid the use of the first person.
However, this tends to lead to the continual
use of the passive tense
which is dull.
Clear Report Writing
Passive vs active verbs:
It was observed by Brown and White(1988) that
Brown and White (1988) observed that
Clear Report Writing
Passive v active verbs:
The temperature is dependant on
The temperature depends on...
Clear Report Writing
Some features normally found in a good report:
Good signposting by the use of headings and layout so the reader isnot lost amongst the paragraphs,
A concise summary so the reader can find out what the report is allabout without having to read the main body,
A style that communicates appropriately with the audience,
A substantial information content to make reading worthwhile,
Good diagrams that aid understanding and are attractive,
Recommendations that are valid and without bias,
References that enable readers to check do their own in-depth research.
Clear report writing
A comparison of writing styles used for technical reports:
Preferred texts have Direct verbs, mainly active
Sentences with varied length, but mainly short,
Frequent paragraphs.
Difficult to read Verbs mainly passive,
Sentences long and involved,
Excessive use of special vocabulary.
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Checking the readability of written
communications -1
Gunnings Fog Index
1. Count the number of words of 3+ syllables
2. Count the number of sentences
3. Divide the number of 3+ syllable words
by the number of sentences
Checking the readability of written
communications - 2
Interpretation of Fog Score:
2-3 a reasonable average for business writing
4-5 a rather heavy use of long words
6+ typical of much academic and technical
writing
Checking the readability of written
communications - 3
One possible way of improving the letter:
Dear Sirs,
I am sorry to say that we have lost the statementand summary enclosed with your cheque for1000 sent on 26th July.
Since we need these particulars for tax purposes, Ishould be grateful if you would send us a copywhen making the next payment due on 30th
November.
Yours faithfully,
Effective written communications
Convey the necessary message accurately,
Project the image of the writer appropriate to the situation.
Three stages are involved in developing an effective written
communication:
1. Preparing to write,
2. Writing,
3. Reviewing what has been written
DRAFTING(www.io.com/-hcexres/textbook/twroughs.html)
Personal/management
development
FITness and the secret of the universe
Responsibility
Ethics Balance
Fearlessness
Awareness
Leads to:
Greater efficiency
Stress management strategies
Learning styles
We all have different ways of learning
Teachers have different ways of teaching
How do we cope with the misfit between
the two?
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Communication
Your ability to communicate in both awritten and oral manner will to a large
extent how successful you are:
At university
At work and
socially
Presentations
You will all be required to provide apresentation to the teaching team and
your peers.
Yes it might seem scary
We will help you to de-scare it
Creativity and problem solving
The issues affecting groups and
teams in the creative process
How you can overcome the issues
Group processes
In organisations, people spend mostof their time in groups
Groups are the fundamental building
blocks of organisations
There are however issues whichinhibit group productivity
What you shoulddo!
Check the module ISAP sites often
Attend lectures that you are assigned to
Coursework(1)
You MUST attend lectures/tutorials
You will be put into groups
4 or 5 people in a group
For the first of two assignments
Assignment one
A RESEARCH PROJECT supported by,
A GROUP PRESENTATION
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Coursework(2)
Individual Assignment (70%)
Assignment 1: Study Plan (20%)
Assignment 2: Career Plan (30%)
Assignment 3: Mock Interview (20%)
Refer to the individual uploaded assignment
component.