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Financial Strength and Exceptional Claim Service
Property | Liability | Executive Protection | Workers Compensation | Marine | SuretyHomeowners | Auto | Yacht | Jewelry | Antiques | Accident & Health
The Chubb CorporationAnnual Review 2009
Who insures you doesn’t matter. Until it does.
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About ChubbIn 1882, Thomas Caldecot Chubb and his son Percy
opened a marine underwriting business in the seaport districtof New York City. The Chubbs were adept at turning risktransfer into business success, often by helping policyholdersprevent losses before they occurred. Chubb also establishedstrong relationships with the insurance agents and brokerswho placed their clients’ business with Chubb underwriters.
“Never compromise integrity,” a Chubb slogan, captures the spirit of ourcompany. Each of our 10,200 employees in North America, South America,Europe, Asia and Australia works toward the goal of satisfying customers bybringing professional excellence and fairness to each transaction.
Today, Chubb stands among the largest property and casualty insurers in theworld. The principles of financial strength, proficient underwriting, conservativeinvestment and excellent service, executed by our market-leading employees, havebeen the mainstays of our organization for 127 years.
NoteSome of the statements in this review may be considered forward-looking
statements as defined in the Private Securities Litigation Reform Act of 1995(PSLRA). These forward-looking statements are made pursuant to the safe harborprovisions of the PSLRA and include statements regarding the impact of theeconomic downturn on insurance exposures and our investment portfolio; ourexposure to claims arising out of the crisis in financial markets; the impact ofcurrency fluctuations; the property and casualty insurance market environment,rates, pricing and new business opportunities; and our ability to succeed in a varietyof market conditions. Such statements speak only as of the date of the review andare not guarantees of future performance. Various risks and uncertainties may causeactual results to differ materially. These risks and uncertainties include thosediscussed in the filings we make with the Securities and Exchange Commission.We assume no obligation to update such forward-looking statements.
��This review discusses operating income and certain other measures that are
“non-GAAP financial measures” (as defined by the Securities and ExchangeCommission). For additional information regarding these non-GAAP financialmeasures, please refer to the inside back cover of this review.
The Chubb Corporation
On the CoverA new corporate advertising
campaign reminds commercial andpersonal insurance purchasers andtheir agents and brokers that aninsurer is only as good as its financialstrength and its willingness to payits claims in a fair, prompt and hassle-free manner.
The campaign’s developmentwas driven by the insight that somecustomers view insurance as acommodity product...until themoment when they have a claim. Itis then that Chubb’s superior claimservice makes them appreciate thedifference that Chubb makes in theirlives. The ads are also highly relevantin these turbulent times wheninsurance buyers and recommendersmust also consider the insurancecompany’s financial strength. Thenew ad campaign was the subject of alaudatory article in The New York Timeson October 2, 2009.
Four ads that make up thecampaign bring these thoughts to lifein a simple but powerful headline:“Who insures you doesn’t matter.Until it does.” The tagline “FinancialStrength and Exceptional ClaimService” provides Chubb’s keydifferentiators.
The four ads that make up thecampaign are running in nationalbusiness, finance and consumermagazines, and national and regionalinsurance trade publications. To viewthe entire advertising campaign,please visit www.chubb.com, click onAbout Us, then Current Advertising.
Insurance is provided throughthe property and casualty subsidiariesof The Chubb Corporation referredto for marketing purposes as theChubb Group of InsuranceCompanies (“Chubb”). For a list ofthese subsidiaries, please visit ourwebsite at www.chubb.com. Actualcoverage is subject to the languageof the policies as issued. Chubb,Box 1615, Warren, NJ 07061-1615.
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Wehope that you are as pleased with your Company’s
outstanding financial results in 2009 as we are. Despite
the uncertainties and fragility of the global economy during the year,
Chubb produced:
• the second-best year of operating income per share in our
127-year history;
• a 23% increase in book value per share; and
• a 15% return on equity.
We believe these results were achieved as a result of our disciplined
and unique operating model, our focus on capital management, our
capacity to harness science and technology for enhanced business results,
the diversity of our people, products and services, and the degree to
which we have become a global insurer. I want to share with you some
CEOReport
John D. FinneganChairman, President and Chief Executive Officer
Net Income per Share
$7.01
$4.47
200420032002 2005 2006 2007 2008 2009
$5.98$6.18
$4.92
$4.01
$2.23
$0.64
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thoughts about each of these factors, but first, a little more detail about
our 2009 financial results.
Net incomewas $2.2 billion or $6.18 per share, compared with
$1.8 billion or $4.92 per share in 2008. Operating income, which we
define as net income excluding after-tax realized investment gains
and losses, was $2.2 billion or $6.14 per share in 2009, compared to
$2.0 billion or $5.58 per share in 2008.
Largely because the global recession resulted in lower levels of
insurable exposures, net written premiums in 2009 were down
throughout the property & casualty industry for the third consecutive
year. At Chubb they decreased 6% to $11.1 billion; excluding the impact
of currency fluctuation, premiums were down 4%. Premiums written
outside theU.S., which were up 3% in local currencies, represented
about a quarter of our total net written premiums in 2009, evidence of
the global span of our operations.
Property & casualty investment income after tax declined 3% in
2009 to $1.3 billion, reflecting both the effect of currency fluctuation and
lower yields primarily on short-term investments.
An OperatingModel that Manages for the Bottom Line
Simply stated, wemanage our operations to achieve profitable
bottom-line results, and we did so again in 2009. The turmoil in the
insurance marketplace and the global recession that prevailed during
most of the year certainly presented additional challenges but, as our
results demonstrate, wemet our goal and adhered to our operating
model.
At the core of that model is our insistence that each of our three
Strategic Business Units produce an underwriting profit.We encourage
each of them to grow premiums when and where they can but never at
the expense of our goal of bottom-line profitability. For each of them to
deliver profitable results in a marketplace like 2009 characterized by
strong competition and softening prices required extraordinary
discipline and commitment.
Of course, Chubb starts from a position of relative strength; we
have never been a provider of undifferentiated, commodity products
where price alone so often determines placement decisions. Instead, we
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Simply stated, we manageour operations to achieveprofitable bottom-lineresults. The turmoil in theinsurance marketplace andthe global recession thatprevailed during mostof the year certainlypresented additionalchallenges but, as ourresults demonstrate, wemet our goal.
Combined Loss &Expense RatioPercentage of premium dollarsspent on claims and expenses
82%
84%
88%
86%
92%
90%
98%
96%
94%
100%
102%
104%
106%
108%
92.3% 92.3%
200420032002 2005 2006 2007 2008 2009
82.9%
88.7%
84.2%86.0%
98.0%
106.7%
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excel in value-added, highly differentiated products and services where
our financial strength, our broad terms and conditions, and our
unparalleled claims service are factors in the placement decision in
addition to price. That is important because we will not chase market
share by reducing prices. Rather, we price our products to the exposure
we assume. Although securing an appropriate price is of paramount
importance to us, we do work hard to retain the right accounts. So,
where our customer wants or needs to reduce their exposures in order
to reduce their cost, we will work with our producer and the customer
to do just that in an effort to retain a good account. That, no doubt,
contributed to our ability to retain well in excess of 80% of our U.S.
renewal premiums, even in the context of our goal of rate adequacy.
What we will not do, however, is underprice our products to land
new, or retain current, accounts if the best price we can get is
inadequate. Easy to say; hard to deliver. It requires a culture of
disciplined underwriting in which premium growth is never an excuse
for unprofitability. Such a culture cannot be created in response to
marketplace exigencies. It needs to be nurtured over time and be
embedded in a company’s operating model, and at Chubb it is. How
else could we have achieved the following exceptional results?
Our 2009 combined loss and expense ratio— the primemeasure
of underwriting profitability —was an excellent 86%.
Chubb Personal Insurance produced net written premiums of
$3.7 billion, down 4%, and a combined ratio of 84.1%. CPI provides
our customers with insurance for their homes, cars, yachts, jewelry, fine
art and antiques, as well as personal excess liability coverage and group
accident & health products. Our premier Masterpiece® product for high-
net-worth families is the gold standard of the industry. Although we
hope our customers never have a loss, those who have experienced our
claim service become our most loyal customers and best spokespeople.
It’s why our agents and brokers place their most important customers
with Chubb.
ChubbCommercial Insurance produced net written premiums
of $4.7 billion, down 7%, with a combined ratio of 89.9%. In theU.S.,
average renewal rates for CCIwere up 2%. CCI provides property,
liability, auto, workers’ compensation andmarine insurance, with a
John J. Degnan, Vice Chairmanand Chief Operating Officer
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Shareholders’ Equity(in billions)
$14.4
$12.4
200420032002 2005 2006 2007 2008 2009
$13.9
$15.6
$13.4
$10.1
$8.5
$6.8
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specialty in serving niche markets primarily for mid-sized businesses.
Innovative coverages and expert loss control services are two features
of the value proposition that make Chubb a leader in the market niches
of our choice.
Chubb Specialty Insurance produced net written premiums of
$2.7 billion, down 6%, and its combined ratio was 84.1%. AverageU.S.
renewal rates for CSI’s professional liability lines were up 3%. CSI
provides highly specialized insurance for directors & officers’ liability,
errors & omissions, employment practices liability, fidelity, crime,
kidnap& ransom and surety.
That we were able to achieve such profitability in each of our
business units in the fifth year of a soft market demonstrates the
effectiveness of our model.
Meeting Shareholder Expectations
We appreciate the fact that our shareholders invest in Chubbwith
the expectation they will earn a superior rate of total return (share price
appreciation plus reinvested dividends), and we strive to meet that goal.
In 2008, Chubb shares escaped the devastation of capital markets,
outperforming the total return of the S&P 500 by a stunning 33 per-
centage points. In 2009, the S&P 500 staged a partial recovery while
Chubb held its own. As a result, the S&P 500 outperformedChubb in
4
Over the two-year periodending December 31, 2009,Chubb’s cumulative totalreturn outperformed theS&P 500 by 16 points.Over the seven yearsending on that date,Chubb’s cumulative totalreturn beat the S&P 500by 76 points.
$15.00
$30.00
$45.00
$60.00
$26.10
$19.93
Market Valueper Share$49.18
$47.09Book Valueper Share
2003 2004 2005 2006 2007 2008 20092002
December 31
Book Value and Market Value per Share
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2009 by 27 points. However, over the two-year period ending December
31, 2009, Chubb’s cumulative total return outperformed the S&P 500 by
16 points. Over the seven years ending on that date, Chubb’s cumulative
total return beat the S&P 500 by 76 points.
We increased our dividend by 6% in 2009, the 27th consecutive
year in which we have had an increase, producing at year-end 2009 an
effective dividend yield of 2.8%.
We believe Chubb is in the enviable position of having excess
capital. In the current environment, we are unable to deploy that excess
capital at an acceptable rate of return. The prevailing market conditions
of the property & casualty industry and the soft market preclude our
ability to use it to support growth in our core businesses. In addition,
there are fewer attractive investment opportunities for our conservative
portfolio given the current capital market environment. Finally, our
stock is trading at a ratio of price to book value which is lower than our
historical valuation. So, we used excess capital in 2009 to repurchase
22.6 million shares of our common stock at an average price of $47.09.
In fact, from December 2005 through year-end 2009, we repurchased
118.8 million shares of our common stock at a total cost of $6 billion, all
the while ensuring Chubb had sufficient capital on hand to maintain
our high credit ratings, which are the envy of our industry, and to take
advantage of business opportunities should they arise.
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$10,000
$12,000
$14,000
$16,000
$18,000
$20,000
$22,000
$24,000Chubb$22,250
S&P 500$14,570
S&P P&C$12,375
2002 2003 2004 2005 2006 2007 2008 2009December 31
Value of $10,000 invested on December 31, 2002 in Chubb common stock, S&P 500 Index andS&P Property & Casualty Index, including share price appreciation and reinvested dividends.Past results are no guarantee of future returns.
Total Return to Shareholders
We increased our dividendby 6% in 2009, the 27thconsecutive year in whichwe have had an increase.
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Science and Technology Driving Business Results
As you might expect, there are a host of technology-driven
initiatives underway at Chubb which, over time, are transforming the
way in which we process our business and the manner in which our
customers and producers interact with us.
There is one particular phenomenon taking hold at Chubb which
holds great promise for our results in the future. Historically,
underwriting has been more art than science, and we pride ourselves on
hiring, training and developing the best talent in the industry. We still
do. But, like all industries, ours is ever-changing, and science, enabled by
technology, now plays an integral role in our value proposition. Pricing
risks and establishing optimal claim outcomes for our insureds are
being aided by sophisticated analytics such as predictive modeling.
Increasingly, Chubb’s underwriting expertise is being enhanced by
cutting-edge science, leading to faster, more efficient and uniquely
tailored insurance solutions for our customers based on their needs
and risk profiles.
Risks, and the need to insure them, are not static. We work hard
to anticipate, assess and mitigate them and then to underwrite them
responsibly with the help of our state-of-the-art tools.
Diversity of People, Products and Services
Chubb’s global network is staffed with local insurance experts,
making our organization diverse in people and thought. We leverage
that diversity and share best practices to achieve a depth and breadth of
more than 200 products: they range from monoline auto to Fortune 500
directors & officers liability; from accident & health insurance to large
hospital and property programs; from kidnap & ransom and
cybersecurity to large art and jewelry schedules; and from surety bonds
for large contractors to property & casualty package policies for smaller
companies. As I mentioned earlier, we target the niches around the
world which will benefit from our value-added approach and our
exceptional claim service. We are not a commodity provider. We are a
full product and service provider for the niches in which we specialize.
Science, enabled bytechnology, now plays anintegral role in our valueproposition. Pricing risksand establishing optimalclaim outcomes for ourinsureds are being aided bysophisticated analytics suchas predictive modeling.
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Global Reach of Our Operations
It is becoming increasingly clear that Chubb’s investment over the
last 50 years to develop our international operations has provided us with
a substantial competitive advantage. In 2009, 24% of our premiums
emanated from outside theUnited States.
We believe we did it the right way. The 27 countries in which we
have offices account for over 90% of the global market for property &
casualty premiums. Our global branch network is well capitalized, well
staffed and highly profitable. There are very few of our competitors who
canmatch our global reach, and the barriers to becoming a global
insurer today are relatively high.
We are pleased with the contributions beingmade by our
international colleagues throughout our network.We look forward to
their enhancing our ability to seize the opportunities that will be
available to Chubbwhen the market does turn.
Challenges and Outlook
The competitive marketplace of property & casualty insurance
has been unalterably changed by the financial crisis. The need of our
financially troubled competitors for bailouts by the federal government
has truly distinguished those property & casualty companies whose
operations and investments were responsibly managed so as not to
jeopardize the fundamental promise wemake to honor our
commitments to pay claims for the policies we write.
The opportunities for financially strong companies to absorb the
business of weakened competitors were initially compelling, andChubb
did indeed benefit from decisions by sophisticated buyers to avoid the
credit risk of weakened insurers. This is as it should be in a free market
unimpeded by federal intervention. But the willingness of the federal
government to prop up weakened competitors by artificially injecting
capital is troubling. The short-term prospects of growth for financially
strong companies with sufficient capital to meet the needs of all insureds
have been dampened as less-sophisticated buyers seemwilling to absorb
the operational risks inherent in companies whose policies and practices
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The need of our financiallytroubled competitors forbailouts by the federalgovernment has trulydistinguished thoseproperty & casualtycompanies whoseoperations and investmentswere responsibly managedso as not to jeopardize thefundamental promise wemake to honor ourcommitments.
2009 Business Mixby Net Written Premiums($ in billions)
SpecialtyInsurance
$2.7
CommercialInsurance
$4.7
PersonalInsurance
$3.7
25%
42%
33%
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are dictated now by political forces rather than the best interests of
customers and shareholders. Time will tell, of course, but we believe that
in the end, prudent management, underwriting discipline and capital
strength will trump federal bailouts and oversight. In the meantime, we
will compete vigorously on a for-now unlevel playing field.We are in this
business for the long haul and have found that doing the right things for
our shareholders, our policyholders and our employees yields significant
and sustainable value.
We expect 2010 to continue to present major challenges for the
industry related to the lingering effects of the recession and exacerbated
by the likelihood that catastrophe losses will increase this year to levels
more in line with historical experience. Accordingly, we expect earnings
to decline in 2010, but to levels that will still be very attractive by
historical and competitive standards, especially given that we are in what
appears to be the sixth year of a soft market.We continue to believe that
our excellent capital position, conservative investment portfolio, strong
credit ratings, and unparalleled products and services will allow us to
leverage our underwriting talent to generate attractive returns in an
uncertain economic environment. Likewise, we believe no company is
better positioned than Chubb to capitalize onmarket opportunities and
rate increases as they materialize.
I am deeply grateful to all our employees for another job well done
in 2009. Our underwriters, claim service and loss control providers,
investment professionals and administrative support experts form a
terrific team; we strive every day to make Chubb the preferred workplace
of the very best people in their respective areas of proficiency, for they are
the key to our performance.Many thanks as well to our customers,
agents, brokers, suppliers and shareholders for your continued support.
Sincerely,
JohnD. Finnegan
Chairman, President andChief Executive Officer
February 25, 2010
Our excellent capitalposition, conservativeinvestment portfolio,strong credit ratings, andunparalleled products andservices will allow us toleverage our underwritingtalent to generate attractivereturns in an uncertaineconomic environment.
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Seamless Global Service
UNITED STATES
Eastern TerritoryAtlanta RegionAtlanta, GANashville, TN
Boston RegionBoston, MANew Haven, CTPortsmouth, NHSimsbury, CT
New Jersey RegionNJ RetailNew York, NYWhitehouse Station, NJ
Philadelphia RegionHarrisburg, PAPhiladelphia, PAPittsburgh, PA
Tampa RegionBirmingham, ALMaitland, FLSunrise, FLTampa, FL
Washington, DCRegionBaltimore, MDCharlotte, NCChesapeake, VAColumbia, SCRaleigh, NCRichmond, VAWashington, DC
Westchester RegionLong Island, NYRochester, NYWestchester, NY
Western TerritoryChicago RegionChicago, ILGrand Rapids, MIItasca, ILMilwaukee, WITroy, MI
Cincinnati RegionCincinnati, OHCleveland, OHColumbus, OHIndianapolis, INLouisville, KY
Dallas RegionAustin, TXDallas, TXHouston, TXTulsa, OK
Denver RegionDenver, COPhoenix, AZPortland, ORSeattle, WA
Los Angeles RegionLos Angeles, CANewport Beach, CANorthern CaliforniaSan Francisco, CA
Minneapolis RegionDes Moines, IAKansas City, MOMinneapolis, MNSt. Louis, MO
CANADACalgary, ABMontréal, QCToronto, ONVancouver, BC
BERMUDAHamilton
LATIN AMERICAArgentinaBuenos Aires
BrazilBelo HorizonteBrasiliaCuritibaPorto AlegreRio de JaneiroSão Paulo
ChileSantiago
ColombiaBarranquillaBogotáCaliMedellín
MéxicoGuadalajaraMéxico CityMonterrey
EUROPEAustriaVienna
BelgiumBrussels
DenmarkCopenhagen
FranceBordeauxLilleLyonParis
GermanyDüsseldorfHamburgMunich
IrelandDublin
ItalyMilan
NetherlandsAmsterdam
SpainBarcelonaMadrid
SwedenStockholm
SwitzerlandZurich
United KingdomBelfastBirminghamGlasgowLeedsLondonManchesterReading
ASIA/PACIFICAustraliaBrisbaneMelbournePerthSydney
ChinaBeijingHong KongShanghai
JapanTokyo
KoreaSeoul
SingaporeTaiwanTaipei
ThailandBangkok
Worldwide Headquarters: Warren, NJ
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OfficersChairman andChief Executive OfficerJohn D. Finnegan
President andChief Operating OfficerJohn J. Degnan
Executive Vice President andChief Underwriting OfficerPaul J. Krump
Executive Vice President andChief Global Field OfficerHarold L. Morrison, Jr.
Executive Vice President andChief Administrative OfficerDino E. Robusto
Executive Vice President andChief Financial OfficerRichard G. Spiro
Executive Vice President andGeneral CounselMaureen A. Brundage
Executive Vice PresidentsGerard M. ButlerRobert C. CoxChristopher J. GilesSunita HolzerJames P. KnightAndrew A. McElwee, Jr.Gary C. PetrosinoSteven R. Pozzi
Administrative CommitteeW. Brian BarnesMaureen A. BrundageGerard M. ButlerRichard A. CiulloRobert C. CoxJohn J. DegnanJohn D. FinneganChristopher J. GilesMark E. GreenbergSunita HolzerJohn J. KennedyJames P. KnightPaul J. KrumpAndrew A. McElwee, Jr.Harold L. MorrisonGary C. PetrosinoSteven R. PozziDino E. RobustoRichard G. Spiro
Senior Vice PresidentsDerek AdamsJames E. AltmanJoel D. AronchickWilliam D. ArrighiGregory P. BarabasDonald E. BarbMark L. BerthiaumeJon C. BidwellPeter G. BoccherJulia T. BolandJames P. BronnerTimothy D. BuckleyJohn F. CasellaMichael J. Casella
Michael A. ChangRichard A. CiulloGardner R. Cunningham, Jr.David S. DaltonJames A. DarlingGary R. DelongKathleen M. DubiaMark D. DugleAlexis R. Durcan, Jr.Mary M. ElliottKathleen S. EllisMichele N. FincherPhilip W. FiscusThomas V. FitzpatrickPhilip G. FolzJill A. FrancisPaul W. FranklinAnthony S. GalbanThomas J. GanterJohn C. Gibson, Jr.Baxter W. GrahamJeffrey S. GrangeRick A. GrayMark E. GreenbergDonna M. GriffinCharles S. GunterMarc R. HacheyJames R. HamiltonLorraine C. HeinenSteven D. HernandezJeffrey HoffmanKevin G. HoganKim D. HogrefePatricia A. HurleyGerald A. IppolitoMark S. JamesHope JarvisDoris M. JohnsonBettina F. KellyJohn J. KennedyCaroline KingMark P. KorsgaardEric T. KrantzUlli KrellAndrew N. LaGraveneseJames V. LalorKathleen S. LangnerPaul A. LarsonKevin J. LeidwingerPaul L. LewisBeverly J. LuehsAmelia C. LynchMichael J. MaloneyMichael L. MarinaroDavid P. Mc KeonMichelle D. MiddletonRobert P. MidwoodJeffrey J. MillerJohn J. MizziEllen J. MooreFrank MorelliDee A. NunleyFrances D. O’BrienMoses I. OjeisekhobaKelly P. O’LearyMichael W. O’MalleyRolando A. OramaDaniel A. PaciccoNancy D. Pate-NelsonJane M. PetersonEdward J. RadzinskiMichael K. Reicher, IIChristoph C. RittersonEric M. Rivera
James C. RomanelliEvan J. RosenbergJudith A. SammarcoEric D. SchallL. Joshua ShamanskyTimothy M. ShannahanMichael A. SlorKevin G. SmithGail W. SojaRichard P. SojaJody E. SpechtEdward G. SpellStuart A. SpencerScott R. SpencerKurt R. StemmlerKenneth J. StephensJohn M. SwordsJoel M. TealerClifton E. ThomasBruce W. ThorneKathleen M. TierneyJoel S. TownsendGary TrustPeter J. TuckerWilliam P. TullyWilliam C. Turnbull, Jr.Michele E. TwymanJeffrey A. UpdykeSusan M. VellaPeter H. Vogt, IICharles J. WalkonisSusan C. WaltermireCarole J. WeberJames L. WestJeremy N.R. Winter
Senior Vice President andChief ActuaryW. Brian Barnes
Senior Vice Presidents andActuariesPeter V. BurchettRobert J. HopperShu C. LinMichael F. McManusKeith R. Spalding
Senior Vice President andDeputy General CounselJudith A. Heim
Senior Vice Presidents andAssociate General CounselsMatthew CampbellKirk J. RaslowskyLinda F. Walker
Senior Vice President andCoverage CounselLouis Nagy
Senior Vice President andTreasurerDouglas A. Nordstrom
Vice PresidentsJames R. AbercrombieJill A. AbereWilliam M. AdamsMichael K. AdkinsElizabeth A. AguinagaJames D. AlbertsonBrenda I. Albiar
Christie S. AldermanNicky J. AlexanderGeorge N. AllportAngela W. AlperMary S. AquinoMichael ArcuriRonald J. ArigoBrendan ArnottDorothy M. BadgerSybil O. BaffoeKirk O. BaileyGregory W. BangsAchiles I. BarbatsoulisDavid A. BarclayFrances M. BarfootRichard W. BarnettWilliam E. Barr, Jr.David BaumanArthur J. BeaverWilliam R. Bell, IIIDonna A. BelvedereChristopher J. BenderR. Kerry BesniaDavid H. BissellStanley V. BloomJulie BondOdette M. BonvouloirDaniel J. BosoldDennis L. Bostedo, Jr.Michael J. Bronzino, Sr.Jeffrey M. BrownJeff H. BrundrettJohn A. Burkhart, IIIJames D. ButchartHeather S. CabraSabine B. CainWalter K. CainRonald CalavanoAlan M. CarlsonJames M. CarsonJohn C. CavanaughLyria CharlesBarnes L. ChatelainKenneth ChungThomas C. ClansenLaura B. ClarkDebra L. Codd MulikinArthur W. CohenRichard N. ConsoliBrian B. CottoneMonika H. CoxEdwin E. CreterRaymond L. Crisci, Jr.William S. CrowleyTimothy E. DadikChristine A. DartMichael D. DaughertyCarl V. DavidsonMark W. DavisJohann C. D’CostaJanet DecostroDavid S. DeetsCarol A. DeFranceJudith A. DelarosaJoseph F. DeluccoPhillip C. DemmelSusan Devries AmelangJoanne C. DiamondDebra A. DikenJames S. DobsonCatherine A. DonahueBrian J. DouglasWendy J. DowdAlfred C. Drowne
Keith M. DunfordLeslie L. EdsallRichard J. EdsallPatricia J. EgglestonTimothy G. EhrhartJames P. EkdahlRobert C. Ellis, Jr.Victoria S. EspositoCraig M. FarinaTimothy J. FarrThomas J. FazioMichael FeighanDrew A. FeldmanAmy L. FellerAlison M. FerrellKaren E. FeuerhermJeffrey B. FischerJames A. FiskeBrian J. FlynnPeter A. FlynnJohn B. FuossFrederick W. GaertnerEileen L. GallagherTrevor S. GandyScott D. GarneyDonald M. Garvey, Jr.Mark D. GatliffIrene T. GaughanPatrick GerrityNed I. GerstmanRalph GiordanoKaren R. GladdenChristine GomesEugene B. GoodridgeFrank F. GoudsmitCraig M. GrantKevin J. GuinanPatricia L. HallNancy Halpin-BirknerRobert A. HamburgerNoel P. HannonRichard W. HaranPatricia F. HarrisStephen B. HarrisPeter J. HarrisonWilliam R. HarrisonMichael W. HeembrockLynne J. HeidelbachRandolph L. HeinRaymond HendricksonRichard D. HesselmanFrederick P. HessenthalerSteven M. HillDebra Ann HochronPamela D. HoffmanEdward I. HowardThomas B. HowlandJoaquin O. HoyosNeil A. HuberAnthony IovineRobert A. IskolsMichael E. JacksonSteven JakubowskiJohn M. JeffreyColleen A. JenningsLatrell JohnsonKenneth C. JonesLisa M. JonesJohn J. Juarez, Jr.John P. KaasCeline E. KacmarekArvind KapoorDennis C. KearnsJames R. Kebbekus
Robert G. KellyTimothy J. KellyAmy F. KendallThomas R. KerrElsbeth KirkpatrickJeffrey KneeshawCille KochJoseph M. KorkuchDieter W. KorteJoseph E. KozlowskiEdgar KroezeRalph La CannaBarbara J. LangioneTerri L. LathanMary M. LeahyJames W. LenzKelly LewisRobert A. LippertJames R. LittererFrederick W. LobdellMark A. LockeDonna M. LombardiMatthew E. LubinRichard P. LuongoJohn W. LuthringerRobert LynchDavid E. MackMichael G. ManginiLeona E. MantieKeith D. MarksJohn C. MarquesJames MartuscelliPatricia S. MartzBrian MatesEileen G. MathewsRichard D. MaukAnthony McCullerElizabeth McDaidSandra K. Mc DanielKathleen M. Mc DonoughPreston McGowanPenny L. McGuireMonique L. McKeonMichelle McLaughlinEdward J. McLoughlin, Jr.Joanna B. McNamaraNeil W. McPhersonRobert MeolaAllison W. MetaScott D. MeyersAnn M. Minzner ConleyJoseph D. MiskellAndrea M. MollicaGregory E. MonroeTerry D. MontgomeryMichael K. MooneyPaul N. MorrissetteRichard P. MunsonPatrick P. MurphyGerald MyersRuth T. NelsonJennifer K. NewsomCatherine J. NikodenDaniel NoceraDavid B. Norris, Jr.Nancy A. O’DonnellStephen S. OhThomas P. OlsonMichael D. OppeJohn S. OsabenCatherine M. PadalinoPeter PalermoMichael PalumboChristopher Parker
Chubb & Son, a division of Federal Insurance Company
OfficersChairman, President andChief Executive OfficerJohn D. Finnegan
Lead DirectorJames M. Zimmerman
Vice Chairman andChief Operating OfficerJohn J. Degnan
Executive Vice PresidentsNed I. GerstmanRobert M. Witkoff
Executive Vice President andChief Financial OfficerRichard G. Spiro
Executive Vice President andGeneral CounselMaureen A. Brundage
Senior Vice PresidentsDaniel J. ConwayFrederick W. GaertnerPaul R. GeyerMark E. Greenberg
Andrew A. McElwee, Jr.Glenn A. MontgomerySteven M. Versaggi
Senior Vice President andChief Accounting OfficerJohn J. Kennedy
Vice PresidentsStephen A. FullerThomas J. GanterMarc R. HacheySunita HolzerMarylu KorkuchThomas J. Swartz, IIIThomas J. Walsh, Jr.
Vice President, CorporateCounsel and SecretaryW. Andrew Macan
Vice President and TreasurerDouglas A. Nordstrom
The Chubb Corporation
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OfficersMary ParzychLouise T. PatregnaniJonathan L. PensaAnthony F. PerroneAudrey L. PetersenJeffrey PetersonIrene D. PetilloMichael S. PhillipsMary Beth PittingerKristen E. PoplarRobert J. PriceRamona D. PringleJennifer L. ProceJames H. ProferesHeidi L. ProodianWilliam J. PuleoDavid L. PychMarlin J. QuickRobert S. RaffertyRichard D. ReedRichard P. ReedRobert ReedyWalead A. RefaiJames L. Rhyner
Merrily RiesebeckGary V. RispoliNicholas RizziMark J. RobinsonAnne RoccoEdward F. RochfordBenjamin J. RockwellMarylou RoddenThomas J. RoesselJorge A. RosasJune A. RoseVictoria S. RossettiJeffrey W. RyanRuth M. RyanCarolyn M. SalapaBarbara N. SandelandsFranklin D. Sanders, Jr.Melissa P. SchefflerRobert F. SchmidMichael A. SchraerRobert D. SchuckRussell J. SchurenMark L. Schussel
Roma K. SeudatMary T. SheridanLeigh A. ShermanKristine A. ShieldsAnthony W. ShineDonald L. Siegrist, Jr.Jason SkrantPatricia S. SmithScott E. SmithT. Clarke Smith, IIIRichard E. SoleauVeronica SomarribaVictor J. SordilloChristine M. StaronWilliam J. StickleLloyd J. StoikBeth A. StrappDorit D. StrausJacquelyn C. StrobelRobert D. StroupPatrick F. SullivanScott B. TellerJames S. Thieringer
Jonathan ThomasCharles E. ThompsonEric W. ThompsonMark L. ThompsonPeter J. ThompsonJohn J. TomaineDionysia G. ToregasRichard E. TowlePeter TribulskiJ. Tracy TuckerRoy C. Tyson, IIIRichard L. UghettaPaula C. UmreikoJ. Scott UsiltonLouise E. ValleeLouise Van DyckNivaldo VenturiniBennett C. VernieroTracey A. VispoliJohn T. VolanskiKevin M. WaldronChristine WartellaWalter B. Washington
Maureen B. WaterburyBradley J. WatsonRyan L. WatsonGregory WellsJanece E. WhiteDavid B. WilliamsGrenes Eugene WilliamsMichael A. WilliamsOwen E. WilliamsSuzanne L. WittBarbara A. WittickBert Wolff, Jr.Archyne S. WoodardGary C. WoodringSteven YacikJeffrey B. YaoDawna A. YontRegina YorkJack S. ZachariasStephen J. ZappasCynthia ZegelYelena ZeltserDominick Zenzola
Vice President and SecretaryW. Andrew Macan
Vice Presidents and ActuariesJason R. AbramsJoseph E. FreedmanScott E. HenckHye-Sook KangKevin A. KesbyKraig P. Peterson
Vice Presidents andAssociate CounselsGail ArkinMaura M. CaliendoJames W. GunsonJames SharkeyWendy TaylorRobert F. Tuohy
Chubb & Son, a division of Federal Insurance Company (continued)
OfficersChairman, President,Chief Executive Officer andChief Operating OfficerJohn J. Degnan
Senior Vice President andChief Underwriting OfficerPaul J. Krump
Senior Vice President andChief Global Field OfficerHarold L. Morrison, Jr.
Senior Vice President andChief Financial OfficerRichard G. Spiro
Senior Vice President andChief Administrative OfficerDino E. Robusto
Senior Vice President andGeneral CounselMaureen A. Brundage
Senior Vice PresidentsBrendon R. AllanStephen BlasinaStanley V. BloomPaul ChapmanIan CookAndre DallaireShasi GangadharanChristopher J. GilesChristopher Hamilton
Mark T. LingafelterFrederick W. LobdellKevin O’ShielGary C. PetrosinoDoreen Yip
Vice PresidentsJames E. AltmanPaul BaldacchinoKemsley BrennanRoger C.P. BrookhouseMichael J. CasellaAmy ChaiStephen Ming Sum ChanBay Hon ChinRichard A. CiulloWilliam C. ClarksonMichael Collins
Ann Maree CookStephen De GruchyGregory D. DoddsJonathan P. DohertyMatthew T. DoquileTin Yau FungFrederick W. GaertnerThomas J. GanterNed I. GerstmanPaul R. GeyerAndrew R. GourleyBaxter W. GrahamRick A. GrayJason HowardGeorge X.Z. HuangJohn J. KennedyMah Swee KeongHelen Koustas
Christopher R. LeesAmelia C. LynchDermot McComiskeyDavid P. Mc KeonGlenn A. MontgomeryDavid B. Norris, Jr.Rolando A. OramaSteven J. OrdEmma OsborneMatthew PasterfieldJorge A. RosasFrancis RowAndrew RussellLeo A. SchmidtJohn X. StabelosKevin M. StevensLeo TakagiSteven M. Versaggi
Kyle WilliamsRobert M. WitkoffEsther WongJeff Jun WuKiyoshi Yamamoto
Vice President and ActuaryW. Brian Barnes
Vice President and SecretaryW. Andrew Macan
Vice President and TreasurerDouglas A. Nordstrom
Federal Insurance Company
OfficersChairman, President andChief Executive OfficerEllen J. Moore
Senior Vice President andChief Financial OfficerGrant McEwen
Senior Vice President,General Counsel andSecretaryJohn F. Cairns
Senior Vice PresidentsJean Bertrand
Nicole BrouillardGiovanni DamianoPatricia EwenAndrew SteenSusan WattsDavid B. Williams
Vice PresidentsBarry BlackburnLeeAnn BoydDale ChowPaul JohnstoneGale Lewis
Mary MaloneyJeffrey MaritChristina McavellaRobert MurrayMichel RousseauZorica Todorovic
Vice President andActuaryPhilip Jeffery
Chubb Insurance Company of Canada
OfficersPresident andChief Executive OfficerMichael J. Casella
Senior Vice PresidentsJan AuerbachPaul ChapmanGardner R. Cunningham, Jr.Thierry DaucourtJohannes EttenChristopher J. GilesCarolyn HamiltonCarlos Merino
Jeremy MilesJalil RehmanFred ShurbajiBernardus Van Der VossenPaul R. Van Pelt
Senior Vice President andActuaryColin Crouch
Senior Vice President andChief Financial OfficerKevin O’Shiel
Senior Vice President,General Counsel and SecretaryRanald T. I. Munro
Vice PresidentsRon BakkerHubert BelangerThierry BourguignonBernhard BuddeRobert CageFiona CoxBijan DaftariGuillaume Deal
Kevin DochertyMark EdmondsonRichard EveleighJoaquin FraguelaAndrew FrancisLynn GeorgeDavid GibbsMarta Gomez-LlorenteBrian HardwickSimon HayterIsabelle HilaireMonique KooijmanRichard Lambert
Neil Lee-AmiesAndreas LuberichsJulie MarcelloSimon MobeyMiguel MolinaTom NewarkRene NieuwlandStuart PayneBjorn PetersenHugh PollingtonJonathan PooleFeliciano RuizHenrik Schwiening
Covington ShacklefordAlan SheilChris TaitMichael ThyssenLynn TwinnMonique Van Der LindenSophie Van Til LeedhamBrian VoslohBernd WiemannNigel Williams
Chubb Insurance Company of Europe SE
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Directors
Zoë BairdPresidentThe Markle Foundation
Sheila P. BurkeResearch FacultyJ.F. Kennedy School ofGovernment,Harvard University
James I. Cash, Ph.D.Professor EmeritusHarvard Business School
Joel J. CohenRetired Chairman andCo-Chief Executive OfficerSagent Advisors Inc.
John D. FinneganChairman, President andChief Executive OfficerThe Chubb Corporation
Dr. Klaus J. MangoldFormer Member of the BoardDaimler AG
Martin G. McGuinnRetired Chairman andChief Executive OfficerMellon Financial Corp.
Lawrence M. SmallFormer SecretarySmithsonian Institution
Jess SøderbergRetired Partner andGroup CEOA.P. Moller-Maersk
Daniel E. SomersRetired Vice ChairmanBlaylock and Partners LP
Karen Hastie WilliamsRetired PartnerCrowell & Moring LLP
James M. ZimmermanLead DirectorThe Chubb CorporationRetired Chairman andChief Executive OfficerFederated Dept. Stores, Inc.
Alfred W. ZollarGeneral ManagerTivoli SoftwareIBM Corporation
The Chubb Corporation
Committees of the Board
Audit CommitteeDaniel E. Somers (Chair)Zoë BairdJoel J. CohenMartin G. McGuinnAlfred W. Zollar
Organization &CompensationCommittee
Martin G. McGuinn (Chair)Sheila P. BurkeDaniel E. SomersKaren Hastie WilliamsJames M. ZimmermanAlfred W. Zollar
Executive CommitteeJohn D. Finnegan (Chair)James I. Cash, Ph.D.Martin G. McGuinnDaniel E. SomersJames M. Zimmerman
Finance CommitteeJohn D. Finnegan (Chair)Sheila P. BurkeDr. Klaus J. MangoldJess Søderberg
Corporate Governance &Nominating Committee
James I. Cash, Ph.D. (Chair)Zoë BairdJoel J. CohenLawrence M. SmallKaren Hastie Williams
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The Chubb Corporation15 Mountain View RoadP.O. Box 1615Warren, NJ 07061-1615Telephone (908) 903-2000www.chubb.com
Stock ListingThe common stock of theCorporation is traded on theNew York Stock Exchangeunder the symbol CB.
Dividend Agent, TransferAgent and RegistrarBNY MellonShareholder Services480 Washington BoulevardJersey City, NJ 07310Telephone (877) 251-3569www.bnymellon.com
Explanation of Non-GAAP and Other Financial Measures
Operating income is net income excluding after-tax realized investmentgains and losses. Management uses operating income, among other measures,to evaluate its performance because the realization of investment gains andlosses in any given period is largely discretionary as to timing and canfluctuate significantly, which could distort the analysis of trends.
Property and casualty investment income after income tax is a financialmeasure that management uses to evaluate its investment performancebecause it reflects the impact of any change in the proportion of theinvestment portfolio invested in tax exempt securities and is therefore moremeaningful for analysis purposes than investment income before income tax.
The combined loss and expense ratio (or combined ratio), expressed asa percentage, is the key measure of underwriting profitability. Managementuses the combined loss and expense ratio calculated in accordance withstatutory accounting principles applicable to property and casualty insurancecompanies to evaluate the performance of the underwriting operations. It isthe sum of the ratio of losses and loss expenses to premiums earned (lossratio) plus the ratio of statutory underwriting expenses to premiums written(expense ratio) after reducing both premium amounts by dividends topolicyholders. Statutory accounting principles applicable to property andcasualty insurance companies differ in certain respects from generallyaccepted accounting principles. Under statutory accounting principles,policy acquisition and other underwriting expenses are recognizedimmediately, not at the time premiums are earned.
Net written premiums growth (decrease) excluding the impact ofcurrency fluctuation is used by management to evaluate the trends in netwritten premiums, exclusive of the effect of fluctuations in exchange ratesbetween the U.S. dollar and the currencies in which our internationalbusiness is transacted. In net written premiums growth (decrease) excludingthe impact of currency fluctuation, the effect of fluctuations in the exchangerates is excluded as these rates may fluctuate significantly and could distortthe analysis of trends. Net written premiums growth (decrease) excluding theimpact of currency fluctuation is determined by using the same exchangerate to translate each foreign currency denominated net written premiumamount in both periods.
Return on equity is the ratio of net income divided by averageshareholders’ equity. Average shareholders’ equity is the average of thebeginning and all quarter-end balances within the year.
Photography: Peter Vidor
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The Chubb Corporation15 Mountain View Road, P.O. Box 1615Warren, New Jersey 07061-1615Telephone (908) 903-2000www.chubb.com
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