2009 facilities superbook

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FacilitiesFacilitiesBEDROCK COMMUNICATIONS, INC.6 East 46th Street, New York, NY 10017 2009 DIRECTORY

SuperBookSuperBook For Booking Agents, Promoters, Talent Buyers & Special Event Planners

For Booking Agents, Promoters, Talent Buyers & Special Event Planners

TM

IN -DEPTHREGIONALLISTINGS

ARENAS, THEATERS,CIVIC CENTERS

& MORE!

2008 Prime Site AwardsThe top entertainment venuesin North America as voted by our readers 15-16

2008 Prime Site AwardsThe top entertainment venuesin North America as voted by our readers 15-16

Campus VenuesGrowing in Significance 5

The Do’s and Don’ts of Event & VenueCustomer ServiceTraining 11

Campus VenuesGrowing in Significance 5

The Do’s and Don’ts of Event & VenueCustomer ServiceTraining 11

Pages 8-9

Coming 2009An exciting, new publication from the Facilities Media Group

Circulation: 10,000+ Booking Agents, Promoters, Talent Buyers & Special Event Planners

Venue Directory with Featured Profiles (Choice markets for Concerts, Family Shows, Sports, Expositions, Exhibitions & Events)

Expanded Concert Support Services Buyer’s GuideState-of-the-Industry Interviews

Columns by Top Promoters/Bookers

For more information, Contact Michael Caffin at (212) 532-4150, x103; [email protected]

FacilitiesSuperBook

®

2 0 0 9

VIEWPOINT ..................................................................................................................2ON THE COVER ...........................................................................................................2SPOTLIGHT INTERVIEW: GREG DIEKROEGER,BOARD OF DIRECTORS, NATIONAL ASSOCIATIONFOR CAMPUS ACTIVITIES .............................................................................................5TECHNOLOGY PERSPECTIVES ......................................................................................6VENUE PERSPECTIVES .................................................................................................112008 PRIME SITE AWARDS OF EXCELLENCE ...............................................................16HOT VENUES, HOT EVENTS ........................................................................................12RESOURCE DIRECTORY: PRODUCTS & SERVICES ........................................................84FACILITIES LISTING INDEX A-Z ..................................................................................87AD INDEX ....................................................................................................................88

N O R T H E A S T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 7CONNECTICUT • MASSACHUSETTS • MAINE • NEW HAMPSHIRE

NEW YORK • RHODE ISLAND • VERMONT

M I D - A T L A N T I C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 1DELAWARE • MARYLAND • NEW JERSEY • PENNSYLVANIA

VIRGINIA • WEST VIRGINIA • WASHINGTON, D.C.

S O U T H E A S T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 6ALABAMA • ARKANSAS • FLORIDA • GEORGIA • KENTUCKY • LOUISIANA

MISSISSIPPI • NORTH CAROLINA • SOUTH CAROLINA • TENNESSEE

M I D W E S T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 7ILLINOIS • INDIANA • IOWA • KANSAS • MICHIGAN • MINNESOTA

MISSOURI • NEBRASKA • NORTH DAKOTA • OHIO

SOUTH DAKOTA • WISCONSIN

W E S T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 4ALASKA • ARIZONA • CALIFORNIA • COLORADO • HAWAII • IDAHO

MONTANA • NEVADA • NEW MEXICO • OKLAHOMA • OREGON

TEXAS • UTAH • WASHINGTON • WYOMING

C A N A D A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 8ALBERTA • BRITISH COLUMBIA • MANITOBA • NEW BRUNSWICK

NOVA SCOTIA • ONTARIO • PRINCE EDWARD ISLAND

QUEBEC • SASKATCHEWAN

P U E R T O R I C O & T H E C A R I B B E A N . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 1

2 Facilities SuperBook 20092

Facilities®

2009 Volume 18 No.1

Editorial DirectorTimothy Herrick

Associate PublisherMichael Caffin

Account ExecutivesAndrew ReevesHarry Mark

Creative Direction & DesignLester Goodman

Circulation ManagerTherese Langer

Business OperationsLeo Oh

Research ManagerAmber Tavarez

© Copyright 2009 by Bedrock Communications, Inc. All rightsreserved. Opinions expressed in by-lined articles and advertis-ing copy are not necessarily those of the publisher. Advertisersare responsible for all costs, damages and claims regardingadvertising insertions.

Facilities is published three times a year by BedrockCommunications, Inc., 6 East 46th Street, Room 301, New York,NY 10017. Telephone: (212) 532-4150. Fax: (212) 213-6382.

POSTMASTER: Please send address changes to Facilities, 6East 46th Street, Room 301, New York, NY 10017. Printed inU.S.A.

Cover ad space is available by contacting a Facilitiesadvertising account executive at (212) 532-4150, ext 103

M E M B E R S O F :

ON THE COVER

(Clockwise) A) Charleston Civic Center;B) Giant Center (interior);C) Coliseo de Puerto Rico;D) Wachovia Arena at Casey Plaza;E) River Center/Adler Theatre (interior);F) and Toyota Center.

FACILITIES: ESSENTIAL TOOL

FOR WORKING SMARTER IN ‘09

Compared to other industries, the live entertainment and event business was robust in 2008 and,according to most industry observers, ticket sales and audience attendance showed little-to-nodecline from the previous year. However, this assessment came with a qualification that many ofthe tickets had been purchased and the events had been held before the more dire economic news

came to the forefront in the 4th quarter of 2008.Even after this relatively strong year, the live entertainment and event industry will not be able to rest on

its past achievements. Our industry doesn’t operate in a vacuum. Rising unemployment, decreasing disposableincome and lack of consumer confidence have the potential to negatively impact ticket sales and the size of theaudience. Filling seats with effective entertainment during a time of economic uncertainty is causing anxietyamong venue managers and bookers. Two things are for sure: (1) Without question, 2009 will be challenging;and (2) in order to meet this challenge, everyone in the industry, from venue managers and their staff to theBooking Agents, Promoters, Talent Buyers and Special Event Planners, will have to work smarter—whichbasically means holding down costs while enhancing the audience experience.

Viewed through this work smarter prism, the 2009 Facilities SuperBook is more critical than ever. The cen-terpiece of this issue is the Annual 2008 Prime Site Awards (listed on page 16). Every year, the Facilities MediaGroup bestows the Prime Site Awards. This special designation—voted on by the readership (Booking Agents,Promoters, Talent Buyers & Special Event Planners) of Facilities—recognizes Venue Excellence, a criteria thatincludes the structural dynamics of a building, the level of technology of its sound, lighting, staging—and thequality of the venue staff. All these components are integral to the success of the performance and audienceexperience. The Prime Site Awards acknowledge those venues that have work smarter.

The other content in this issue—a regionalized directory of North American venues, a Product & ServicesDirectory, a spotlight interview with Greg Diekroeger, former Chair of the Board of the National Associationfor Campus Activities, and Industry Perspective columns on customer service and event service—are all focused

on enabling industry members to work smarter.In addition to print, facilitiesonline is the fastest growing website in

the industry. Facilitiesonline features news, industry links, a fun-to-read-blog, and the industry’s most extensive online database of Arenas,Theaters, Coliseums, Theaters, Civic Centers, PACs, Amphitheatres,University Venues, Fairgrounds, Convention Centers and SpecialEvent Venues. Thousands of Booking Agents, Promoters, TalentBuyers and Special Event Planners use Facilitiesonline every week tostay informed about industry issue and specific events

The way to meet the challenges of 2009? Work Smarter! The 2009Facilities SuperBook (and Facilitiesonline) has been designed to be yourfirst essential tool in achieving that goal.

Timothy HerrickEditorial [email protected]


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5Facilities SuperBook 2009

Whether known as a Convocation Center ora Theater or just the name of the schoolin front of the all-inclusive term, ‘Arena’,college campus venues are crucial compo-nents to the live entertainment market.Those unaware of current market trends

in the public assembly facility industry may simply want topigeonhole these spaces as suitable only for rock concerts, but thetruth—as it often is in this business—is far more complex. Thenumber of campus venues has increased, the types of events heldin these facilities have likewise multiplied and diversified and theaudience attending the expanding array of events is movingbeyond the young adult crowd and into the community at large.

For readers of Facilities—Booking Agents, Promoters, TalentBuyers and Special Event Planners—the campus venues can oftenoffer new markets, new audiences, lower pricedproduction expenses and effective augmenta-tion of tour routing with extra dates. Campusvenues are vital to the event industry andunique—how they are affected by, andresponding to, the current economic climate differs in several importantways compared with other venues.

In this Spotlight Interview, we turned tothe National Association for CampusActivities (NACA) to shed some light on thecurrent state of the campus venue industry.NACA, founded in 1960, represents an estimated 1,020 colleges and universities (plus600 artists, agencies, and other performers andcollege service providers) throughout the U.Sand in parts of Canada. NACA sent us toGreg Diekroeger, who has more than twodecades as an active NACA member, holdingseveral national and regional offices. He is currently on the Board of Directors and histerm as Chair of the Board ended in 2007.

Diekroeger is a professional committedto the college sector of the live entertainment industry. He servesas Assistant Director of Campus Activities for the University of Wisconsin – Stevens Point, home to the 3,500-seatQuandt Fieldhouse and the 700-seat Sentry Theater. A 1986graduate of the institution, he had been involved in the event-planning aspect of student activities, and soon returned to theUniversity of Wisconsin, holding his current position since 1988.For a campus venue perspective, Diekroeger is well qualified,having walked the walk and talked the talk in the industry by both helming a Midwest venue and leading on the national levelat NACA.

B Y T I M O T H Y H E R R I C K

Editor ia l DirectorWhat is clear is

that the campus venue isnot just a prime stage forthe latest Rock Star—anever diversifying range of entertainment andspecial events are beingwelcomed by the expanding audiences ofthe campus venue. Therewere 13 venues amongthe 2008 Facilities PrimeSite Award Winners (seepage 16), a number thathas been steadily risingeach year. “The numberof events and demand forcampus facilities hasincreased over theyears—arenas and

convocation centers have become more “multi-use” facilities accommodating multiple types ofactivities and events,” says Diekroeger.

How will the economy, budget tightening andentertainment trends affect the campus venue—and the bookers who use (and the bookers eyeingto increase their presence in)—these facilities?This candid interview reveals perspectives on what is undoubtedly a critical year for our industry.

Facilities: How has the current economy affectedcampus venues? Greg Diekroeger: The economy has affectedeveryone’s disposable income, which in turn hasaffected the ability of consumers to attend showsand programs at campus venues. This includesthe primary target of students as well as the sec-ondary market of the community. Ticket sales forhard ticket events are very erratic right now.

Facilities: Is there anything venue manager and/or promoter can do tomake the ticket sales less erratic?Diekroeger: It’s very difficult right now. Rules of thumb are outof the window. Sometimes the market research comes back and itshows a strong ticket sale potential and it doesn’t happen, andother times it does. It cuts across all types of events, concerts,theater, consumer trade shows. It’s hard to determine a specificcause. The economy has everybody worried right now.

STATE-OF-THE-INDUSTRY:CAMPUS VENUES—LOOKING BEYOND

THE STUDENT DEMOGRAPHIC

Greg Diekroeger

Continued on page 86

“I believe that campus

venues need to expand

beyond what traditionally

have been popular

events for the student

demographic… campus

venues need to become

familiar with their

off-campus markets.

This can be done through

market research…”


T E C H N O L O G Y P E R S P E C T I V E S

Within the last few years, the IT structureof performing arts centers, arenas andstadiums has dramatically changed. Oneof the main requests by users is for a

more integrated approach that can cover all departmentsand tasks of the business process. For example the CRM (CustomerRelations Management) must be linked with the event management,the booking calendar including all personnel and facility schedul-ing—and integrated with Bookeeping—including that department’svarious sectors, such as accounts receivable and payable, generalledger, fixed assets, etc.

One of the driving factors behind this need for integration is toimprove communications internally, as well as with the client, by hav-ing information in one centrally accessed place. It does no-one anygood when every person is limited to their own “island” of informa-tion they work from—mistakes start to happen and tasks get over-looked because everyone thought someone else was taking care of it.

Every venue has varying needs in terms of integration, so not allfeatures are needed by every venue. A modular structure of the soft-ware becomes increasingly important so that each venue has the flexi-bility to just use what they wish to use. Integration must be cus-tomized to meet the idiosyncratic needs of each venue. Dieter K.Ungerboeck, President of USI (Ungerboeck Systems International),points out that “the venue only chooses the modules which cover thebusiness requirements at that time. Additionally, the features coveredwith these modules should be adaptable on the processes and needs ofthe respective structures.”

As an example, Manchester United, a soccer stadium in England,had a need for an integrated system to manage their (non-soccer) cor-porate and special events. They chose EBMS (Event BusinessManagement System) because to deliver their requirements they needa centralized database but only needed specific the modules—CRM,Event Management & Coordination and Registration as well a graph-ical Booking Calendar. Gemma Allison, Head of Non-Match DaySales for Manchester United, said “we manage so many events andhave so many specific requirements for each event it is impossible totry and track this without a centralized database to refer to. By benefit-ing from the efficiency of this central database it allows me to spendmore time focusing on the client and ensuring their event is trulymemorable.”

One of the most important ways of gaining efficiencies from soft-

SOFTWARE MODULES ENABLE MORE TIME WITHCLIENTS & LESS TIME ON THE COMPUTER

ware these days is to take advantage of online functional-ity, therefore shifting a lot of the initial data input to theclient, saving the need for re-keying requirements froman email and potential mistakes this can create. Facilitiesneed the online capabilities mainly for booking requests,event registrations, payments, listing of upcoming events,as well as some more enhanced features like survey toolsto support the feedback and evaluation of an event. A

survey type tool enables the audience to givetheir opinion, ask questions or even vote forsomething—all directly during the event if needbe! This direct communication between theaudience and the presenter, entertainer or host isvastly more interactive than any previously avail-able. We live in a world where there is anincreasing push for immediate informationexchange, thus the need to have real-time com-munication between the audience and theorganizer/presenter at the actual event.

Technology needs to be a tool to help achieve the end result ofgreater customer service, not something so large, complex and over-whelming that it literally consumes our entire work day in helping todeliver the service. Users need software that is intuitive, as well as func-tional, to get the best result in the shortest possible time with the leastamount of prior knowledge of use required.

One of the other major technological changes having an impact onthe events industry is the need to integrate information between vari-ous sources immediately and correctly. Expensive custom built inter-faces and middleware have traditionally provided this bridge betweensystems, but these days this needs to be applied more efficiently thanever before between business partners and units. “Many organizationscommonly have various systems for different processes meaning thatdata has to be re-entered several times,” explains Thorsten Kolbinger,General Manager, USI Europe. “In order to avoid this, data should bemade available quickly and easily in an electronic way which simplifiescommunications between partners and different interest groups.”

For the last 10 years Steve Mackenzie has been in senior management posi-tions with Ungerboeck Systems International (USI), currently as Vice-President of Global Marketing and based in USI’s St. Louis headquarters.USI develops and implements the Event Business Management System(EBMS), a comprehensive and fully integrated enterprise software applica-tion for the events industry. The 30 modules of EBMS are available in fivedifferent languages and are utilized by the world’s leading venues, bookingagents, conference managers, event planners, show promoters & organizers,and destination managers in over 28 countries.

(a version of this column originally appeared in Auditoria)

“It does no-one

any good when

every person is

limited to their

own “island” of

information. ”

BY STEVE MACKENZIEVice-President of Global Marketing,Ungerboeck Systems International

Winners will be showcased in the Facilities 2010 SuperBook Issue—Deadline is December 1, 2009. All votes will be kept confidential!


PLEASE CONSIDER THEFOLLOWING CRITERIAWHEN VOTING:l LOCATION/MARKETl FLEXIBILITYl SEATING

CONFIGURATIONSl TICKETINGl LIGHTING, SOUND,

STAGINGl FOOD & BEVERAGEl INTERACTION WITH

VENUE STAFFl DRESSING ROOMS,

BACKSTAGEl ACCESS/EGRESSl PROMOTION/

MARKETING

Name of 2009 Prime Site Award Nominee(s):

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Name, Title: ______________________________________________________________

Organization:_____________________________________________________________

Phone: ___________________________________________________________________

Email: ____________________________________________________________________

Describe the Event

__________________________________________________________________________

__________________________________________________________________________

May we contact you? Yes____ No____

Winners will be showcased in the Facilities 2010 SuperBook Issue—Deadline is December 1, 2009. All votes will be kept confidential!

Please Fill Out Form & Mail Your Vote To:Facilities

6 East 46th Street, Suite #301, New York, NY 10017or Fax it to: (212) 213-6382

!

Booking agents, promoters, talent buyers and special event planners:

VOTE for the top Entertainment Venues (Arenas, Theaters, Stadiums; facilities you havebooked in the last three years)

Facilities SuperBook 20098


As a five-year sales & customer serviceinstructor for the events, live enter-tainment and hospitality industries,there is one thing that continues to

ring true: customers come to a venue for anexperience, not just to buy a commodity. Thecustomer service at a venue or event is the defining factor of that customer’s experience.Gone are the days of a facility simply needing tobe clean and easily navigable. Whether a customer is withinyour four walls for a sporting event, a concert, a luncheon or aweek-long business conference, the personal interaction theyreceive while in your hands will sculpt the quality of the experience with which they leave.

THE COST OF POOR CUSTOMER SERVICE

Think about an unforgettable bad customer service experience that you’ve had in the past. As you recall theencounter, consider how the event made you feel. Most likely inthese instances, poor customer service instigates frustration, disap-pointment and sometimes unnecessary anger. These experiencesstay with us all long after the moment has passed. We mustremember the adage: Once you lose a customer, very rarely—ifever—will you get that customer back.

For those of us in the events industry, customer satisfactionmust be top priority, especially in a downturn economy. Industrymarketers are tightening their strategies and focusing their effortsin a fierce competition for the consumer’s dollar. Alas, consumersare becoming more and more selective in where their dollars go.Just one unpleasant experience can dramatically cost a companyconsiderable revenue. Consider this scenario:ä 1 Employee x 1 Negative Customer Service Experience

x 1 Day = $100ä 1 Employee x 1 Negative Customer Service Experience

x 1 time/day per week = $700ä 1 Employee x 1 Negative Customer Service Experience

x 1 time/day per year = $36,500ä 10 Employees x 1 Negative Customer Service Experience

x 1 time/day per year = $365,000ä 10 Employees x 1 Negative Customer Service Experience

x 1 time/day per year x 5 people each negatively affected customer will complain to about the experience (Lost Business) = $1, 825,000

Now compare $1,825,000 to the cost of a training program.Negative customer service can easily be prevented through simplecustomer service training.

Because business relies so heavily on its customer, customerservice training is the most valuable investment a business can

EVENT & VENUE CUSTOMER SERVICE TRAINING:LACKING IT CAN BE COSTLY

make. It is in the hands of your front people—theones who your customers interact with first—toassure that customers feel well treated, vested in that environment and will return to the businessagain.

So why do businesses overlook customer servicetraining? Companies often see customer servicetraining as too costly, a headache to coordinate,time consuming and a distraction from the job athand. Often leadership relies on the belief thattheir employees are already positive communicators

and that they are able to interact well ina professional manner. Realistically, it isa learned skill set, not something inher-ent to most people. When companiessee proper customer service training asan investment rather than a hard cost,they reap both short and long term ben-efits. Employees quickly begin to pos-sess a loyalty to their company. In turn,employee turnover decreases, thereforereducing management costs.

WHAT MANAGEMENT CONSULTANTS SAY

Tom Peters, author of “In Search of Excellence and Thriving on Chaos,” isa recognized management expert who built his reputation on flourish-ing during grim economic times. On TomPeters.com he recently wroteabout the importance of investing in training during a time of “eco-nomic disarray.” He says, “Instant, mindless cutting of training in theface of a downturn is often counterproductive . . . Tough times in factare golden opportunities to get the drop, and the long term drop atthat, on those who respond to bad news by panicky across-the-boardslash and burn tactics and moves that de-motivate and alienate theworkforce at exactly the wrong moment.”

WHAT’S NEW IN CUSTOMER SERVICE TRAINING? VALUE TO THE EMPLOYEE

The new philosophy of customer service training emphasizes not onlythe patron experience, but also employee development. Today’s besttraining teaches employees life skills so that they can be successful inevery aspect of both their personal and work environments. Whenemployees feel vested in the culture of their organization and thatchanges they make hold value beyond their day-today jobs, they feelinspired and motivated. Ultimately, this creates loyalty and an environ-ment dedicated to excellent customer service.

Today’s most successful event leaders—the ones continuing to be asuccess in today’s economy—understand the value of a strong customerservice training program and continue to invest in their employees.

Katie Wells is the President of K.E.W. Solutions. Before starting K.E.W.Solutions, Katie spent 5 years as the Director of Training for CharlestowneHotels, the largest hotel management company in the Southeast. Katie hasspent the last three years working with SMG and their K’nekt Sales andK’nekt Customer Service training programs.

BY KATIE WELLSPresident of K.E.W. Solutions

“Once you lose a

customer, very rarely—

if ever—will you get

that customer back.”

V E N U E P E R S P E C T I V E S

HOT VENUES | HOT EVENTS | HOT VENUES | HOT EVENTS HOT VENUES | HOT EVENTS | HOT VENUES | HOT EVENTS

12 S TAY I N F O R M E D : W W W. FAC I LI T I E S O N LI N E . C O M

Tulsa’s Newest Masterpiece: the much anticipated, SMG-Managed

BOK Center, a state-of-the-art 18,401-seat venue in the heart of Oklahoma offi-cially opened in September.

The sold out show by the Foo Fighters at the AirCanada Centre in March was the largest

show the band has performed in Toronto to date. (left to right) Bret Gallagher – Live Nation, Patti-Anne Tarlton – Air Canada Centre, Foo Fighters’Chris Shiflett, Dave Grohl and Taylor Hawkins, Jim Steele – Air Canada Centre and EmmanuelPatterson – Live Nation.

One of the most beloved entertainment venues and a

decades-old showcase for rock andcontemporary music in New YorkCity, the Beacon Theatre began a$15-million restoration project.

Motown will continue tohave Ernie, Burt, Big

Bird, Elmo, Oscar, Grover andthe whole fuzzy gang!Olympia Entertainmentsigned a five-year extensionwith VEE Corporation for thehit show Sesame Street Liveat the fabulous Fox Theatre,located in the heart ofDowntown Detroit!

Legendary performerand songwriter

Billy Joel has been on aworldwide tour since2006. In recognition ofthe first-ever perform-ance by the legendary“Piano Man” in DesMoines, at Wells FargoArena, Mayor FrankCownie and Polk CountyOfficials and officiallyproclaimed April 15th“Billy Joel Day” through-out both Des Moines and Polk County!

Teen phenomenon

Miley Cyrus aka “HannahMontana,”made a stop inJanuary at JoeLouis Arenain Detroit during her“Best of BothWorlds Tour.”

Only five months after opening, thePrudential Center in Newark,

New Jersey welcomed its 1 millionthfan at a New Jersey Devils game.

On June 6—the second night of a two night, sold-out stint at Wachovia Center in Philadelphia, Steve Winwood(left, on keyboards) joined Heartbreaker guitarist Mike Campbell and Petty (right) to perform “Gimme Some

Lovin.” Though they shared a bill during their 2008 tour, it was the first time the two shared a stage

HOT VENUES | HOT EVENTS | HOT VENUES | HOT EVENTS

13S TAY I N F O R M E D : W W W. FAC I LI T I E S O N LI N E . C O M

Lucas Oil Stadium, the new home to the Super Bowl XLI Champs, the

Indianapolis Colts, opened in August to greatfanfare. In September, Kenny Chesney head-lined the first public concert at the stadium.

The 1,040-seatParamount

Theater in downtownCharlottesville,Virginia, one of a handful of landmark, early20th century“movie palaces”remaining in theMid-Atlantic/Southeast region,joined the SMG family ofproperties.

Wisconsin Center DistrictPresident & CEO Richard

A. Geyer (left) and Director ofSports & Entertainment SalesTony Dynicki (right) congratulateRobin Williams after his sold-outSeptember 28 “Weapons of Self-Destruction” performance atThe Milwaukee Theatre. TheWeapons of Self-Destruction tourwas a return for Williams to live,stand-up comedy after a hiatusfrom the stage for several years.

Sugarland, one of the most popularCountry Music Duos performing

today, gave a dazzling performance for asell-out crowd of 5,445 at the ShowMe Center in Cape Girardeau,Missouri, including an encore featuringJennifer and Kristin crowd surfing fansin separate inflated bubbles.

SMG—the nation’s largest facilities management firm—has managed Soldier Field in Chicago since 1994, and

last year entered into a partnership with the nation’s thirdlargest independent concert promoter, C3 Presents, toattract more unique events to the stadium.

The U.S. Cellular Center in CedarRapids, Iowa went to mat for

College wrestling in March, when ithosted both the NCAA Division IIIWrestling Championships and theNCAA Division II WrestlingChampionships. Managed byVenuWorks, the U.S. Cellular Centeris first facility to host both Division III& II national tournaments in thesame season.

The Vicksburg Convention Center andAuditorium, a VenuWorks-managed, multi-

purpose venue in Vicksburg, Mississippi, hostedthe Miss Mississippi Pageant during the lastweekend of June.

Bruce Springsteen & The E StreetBand toured last year selling out at

the Xcel Energy Center in Saint Paulalong the way. It was the sixth time forBruce to play the venue, one of theleading arena stages in the Midwest.


HOT VENUES | HOT EVENTS | HOT VENUES | HOT EVENTS

14 S TAY I N F O R M E D : W W W. FAC I LI T I E S O N LI N E . C O M

Neil Young kicked off his currentNorth American tour at Xcel

Energy Center in Saint Paul.

The City of Oshawa in Ontario, Canada approved the opera-tions/management contract with Global Spectrum Facility

Management for the General Motors Centre in 2008.

When more than 1,400 fans attendedthe showdown between the Cedar

Rapids Roller Girls and the Quad CityRollers—the teams are members of theWomen’s Flat Track Derby Association, itwas the first time U.S. Cellular Center,a VenuWorks-managed facility in CedarRapids, hosted an indoor women’s rollerderby event. Pictured with the C.R.R.G.are Doug Hochstedler, Marketing andGroup Sales Manager, U.S. CellularCenter, (left) and Terry Dederich, AssistantDirector of Sales & Marketing, U.S.Cellular Center.

The “biggest” familytouring acts of 2008

was WALKING WITHDINOSAURS – The LiveExperience. Among thestops for this fascinat-ing prehistoric extrava-ganza was the HondaCenter, in Anaheim. (left-to-right): SteveObert, VP of Sales andMarketing, HondaCenter; Tim Ryan,President/CEO, HondaCenter; T-Rex, Merit Tully (kneeling), Director of Media andCommunications, Honda Center; Kevin Starkey, VP of Operations, Honda Center; Kent French, Host/Producer, Honda Center.

The New Orleans Theater at the Convention Center is a repurposing of the ConferenceAuditorium in the New Orleans Morial Convention Center into a state-of-the-art,

3,600-seat performance space. “The re-invention better reflects the room’s outstanding produc-tion capabilities which make it an ideal fit for musical events, concerts and theatre,” said BobJohnson, president/general manager of the New Orleans Morial Convention Center. “We’reexcited to offer an additional theatrical venue to the community.”

Anear full house was in attendance in the nearly completed Bank of Kentucky Center at Northern KentuckyUniversity in Highland Heights for the school’s Commencement Ceremony for the Class of 2008, the arena’s first

event.

Virginia’s capital cityknows a strong enter-

tainment venue manage-ment partner when it hasone. In addition to recentlyrenewing its managementcontract with SMG for itsRichmond Coliseumthrough June 2012, theworldwide managementcompany will manage twoadditional Richmond ven-ues—the LandmarkTheater, and theCarpenter Theatre—anexciting new arts and enter-tainment complex due toopen in Fall 2009.


oted on by booking agents, promoters, talent buyers and special event planners,the annual Prime Site Awards given out by The Facilities Media Groupacknowledge genuine achievement in venue management. Our Prime SiteAwards recognize excellence in arenas, stadiums, theaters, performing arts

centers and other venues that present a wide range of events, including concerts, familyshows, theatrical shows, performances, sporting events, exhibitions and otherconsumer/trade events.

What makes a public assembly facility stand out? It’s the management and personneldedicated to doing their best so their venue can be the best. We salute some of the 2008Facilities Magazine Prime Site Award Winning Team Leaders!

V

CONGRATULATIONS TO ALL FACILITIES 2008 PRIME SITE AWARD WINNERS!

Frank Remesch, Jr.1st Mariner Arena

Page: 21

Randy BrownAllen County War

Memorial ColiseumPage: 58

Dulcie C. Gilmore Arie Crown Theater

Page: 57

Pam SossamonCabarrus Arena &

Events CenterPage: 35

Wesley ElizabethCullen

Coliseo de Puerto RicoPage: 81

James Bricker Dodge Arena

Page: 76

Lawrence Lepore Dunkin’ Donuts

CenterPage: 20

Gary DesjardinsFord Center

Page: 75

Vikki HultquistGiant Center

Page: 20

Preston WilliamsThe Gwinnett

CenterPage: 35

Scott Mullen i wireless Center

Page: 57

Mike LaPan The Lakeland Center

Page: 34

Roger Crumpton Mizzou Arena

Page: 61

Dennis J. Andres Morris Performing

Arts CenterPage: 58

John SiehlErvin J. Nutter

CenterPage: 62

Marshall P. Perry Salina Bicentennial

CenterPage: 60

David Ross, CFEShow Me Center

Page: 61

Nancy WeimanThe Show Place

ArenaPage: 21

Kent Meredith United Spirit Arena

Page: 77

Bucky DameWinston-SalemEntertainment-Sports Complex

Page 36

2008 AWARD WINNING TEAM LEADERS


New Orleans Arena, New Orleans, LANokia Theatre, Los Angeles, CANorfolk Scope Arena, Norfolk, VAOnCenter Complex, Syracuse, NYOrlando Centroplex, Orlando, FLOrleans Arena, Las Vegas, NVPalace of Auburn Hills, Auburn Hills, MIPan American Center, Las Cruces, NMPengrowth Saddledome, Calgary,

Alberta, CanadaPeoria Civic Center, Peoria, ILPepsi Center, Denver, COPhilips Arena, Atlanta, GAPrudential Center, Newark, NJQuest Center Arena, Omaha, NE

Rabobank Arena, Bakersfield, CARBC Center, Raleigh, NCReliant Arena, Houston, TXResch Center, Green Bay, WIRexall Place, Edmonton, Alberta, Canada Richmond’s Landmark Theatre, Richmond, VARiverbend Music Center, Cincinnati, OHRiverCenter/Adler Theatre, Davenport, IARoanoke Civic Center, Roanoke, VAThe Rose Garden, Portland, ORRushmore Civic Center Plaza Arena, Rapid City, SDSt. Petersburg Times Forum, Tampa, FLSave Mart Center, Fresno, CAScotiabank Place, Kanata, Ontario, CanadaScottrade Center, St. Louis, MOShow Me Center, Cape Girardeau, MOShow Place Arena, Upper Marlboro, MDSilver Spurs Arena/Osceola Heritage Park, Kissimmee, FLSommet Center, Nashville, TNSovereign Center, Reading, PASpokane Arena, Spokane, WAStabler Arena, Bethlehem, PA Staples Center, Los Angeles, CATaco Bell Arena at Boise State University, Boise, IDTacoma Dome, Tacoma, WATarget Center, Minneapolis, MNTD Banknorth Garden, Boston, MAThe Arena at Gwinnett Center, Duluth, GAThomas & Mack Center, Las Vegas, NVTimes Union Center, Albany, NYToyota Center, Houston, TXTyson Events Center, Sioux City, IAUnited Spirit Arena, Lubbock, TXU.S. Airways Center, Phoenix, AZU.S. Cellular Arena, Milwaukee, WIU.S. Cellular Center/Paramount Theatre, Cedar Rapids, IAValue City Arena at the Jerome Schottenstein Center,

Columbus, OHVan Andel Arena, Grand Rapids, MIVerizon Center, Washington, D.C.Verizon Wireless Arena, Manchester, NHWachovia Center, Philadelphia, PAThe Wang Center for the Performing Arts,

Boston, MAWorld Arena, Colorado Springs, COXcel Energy Center, Saint Paul, MN

1st Mariner Arena, Baltimore, MDAir Canada Centre, Toronto, Ontario, Canada

Alerus Center, Grand Forks, NDAllen County War Memorial Coliseum, Fort

Wayne, INAmericanAirlines Arena, Miami, FL

American Airlines Center, Dallas, TXAmericanBank Center, Corpus Christi, TX

Arena at Harbor Yard, Bridgeport, CTArie Crown Theater, Chicago, IL

AT&T Center, San Antonio, TXBancorpsouth Center, Tupelo, MS

BankAtlantic Center, Sunrise, FLBlack River Coliseum, Poplar Bluff, MO

Boardwalk Hall, Atlantic City, NJThe BOK Center, Tulsa, OK

Bryce Jordan Center, University Park, PABudweiser Events Center, Loveland, CO

Cabarrus Arena & Events Center, Concord, NCCenturyTel Center, Bossier City, LA

Coliseo De Puerto Rico, Hato Rey, PRColumbus Civic Center, Columbus, GA

Conseco Fieldhouse, Indianapolis, INCopps Coliseum, Hamilton, Ontario, Canada

DCU Center Arena, Worcester, MADodge Arena, Hidalgo, TX

Embassy Theatre, Fort Wayne, INErvin J. Nutter Center, Dayton, OHFlorence Civic Center, Florence, SC

Ford Center, Oklahoma City, OKFord Park Arena, Beaumont, TX

Frank Erwin Center, Austin, TXGeneral Motors Place, Vancouver, B.C., Canada

Greensboro Coliseum Complex, Greensboro, NCHalton Arena, Charlotte, NC

Hershey Centre, Mississauga, Ontario, CanadaHonda Center, Anaheim, CA

Idaho Center, Boise, IDiwireless Center, Moline, IL

Jacksonville Veterans Memorial Arena, Jacksonville, FLJobing.com Arena, Glendale, AZ

Joe Louis Arena, Detroit, MIJohn Paul Jones Arena, Charlottesville, VA

John Labatt Centre, London, Ontario, CanadaKemper Arena, Kansas City, MO

The Lakeland Center, Lakeland, FLLaredo Entertainment Center, Laredo, TX

The Joel Coliseum, Winston-Salem, NCLloyd Noble Center, Norman, OK

Lubbock Memorial Civic Center, Lubbock, TX Mabee Center, Tulsa, OK

Macon Centreplex, Macon, GAMadison Square Garden, New York, NY

Magness Arena/University of Denver, Denver, COMass Mutual Center, Springfield, MA

Mizzou Arena, Columbia, MOMullins Center/University of Massachusetts Amherst

Mohegan Sun Arena, Uncasville, CTMorris Performing Arts Center, South Bend, IN

MTS Centre, Winnipeg, Manitoba, CanadaNationwide Arena, Columbus, OH

Facilities 2008 Prime Site Award Winners

CONNECTICUT

MASSACHUSETTS

MAINE

NEW HAMPSHIRE

NEW JERSEY

NEW YORK

PENNSYLVANIA

RHODE ISLAND

VERMONT

NO

RT

HE

AST

MOHEGAN SUN ARENAOne Mohegan Sun Blvd.Uncasville, CT 06382(888) 226-7711; (860) 862-8000Fax: (860) 862-7419www.mohegansun.comVice President Sales & Marketing: Chris Perry

Snapshot: A legendary entertainmentdestination, Mohegan Sun is located on240 acres and is a premier entertain-ment, meeting & convention, gaming,dining and shopping destination. TheComplex includes The Mohegan SunArena, Cabaret Theatre and Wolf Den,as well as more than 300,000 sq. ft. ofgaming; 34-story, 1,200-room luxuryhotel tower; 30 restaurants, food andbeverage outlets. When it comes to liveentertainment, top headlining concertsand premier sporting events, theMohegan Sun Arena has showcasedeveryone from Aerosmith to RodStewart, the Eagles and Jerry Seinfield.Championship boxing, professional and

college basketball and their very ownWNBA team, the Connecticut Sun, arejust some of the major sporting eventsthat take place in the Mohegan SunArena.Capacities: 10,000-seat Mohegan SunArena; 350-seat Cabaret Theatre and a300-seat Wolf Den.Exhibition Space: 100,000 square feetof flexible meeting and function space,including the 40,000-square-foot UncasBallroom, which is divisible into 10separate meeting rooms; arena features30,000 square feet of exhibition space.Coming Soon: Mohegan Sun’s $740-million “Project Horizon” expansionwill add a new 1,000-room hotel with300 House of Blues-themed hotelrooms, which will be owned and oper-ated by Mohegan Sun, along with aHouse of Blues Music Hall, restaurantand exclusive, members-only House ofBlues Foundation Room™.

CONNECTICUT

17

18 Facilities SuperBook 2009The Northeast

rovidence, Rhode Island mixes the urban sophistication of a big citywith the graceful charm of a small town. At the heart of Providence’sbustling downtown is the Dunkin’ Donuts Center (DDC), part of theRhode Island Convention Center Complex, which also includes theRhode Island Convention Center (RICC) and the recently acquired

Veterans Memorial Auditorium (VMA).The 13,000-seat DDC arena has recently undergone a three-year phased

renovation, and was completed in the fall of 2008. The renovation includeda pedestrian bridge connecting the arena to the RICC, a state-of-the-artvideo scoreboard, upgraded concession and restaurant facilities, new seatsand more. The DDC offers 31,000 square feet of arena space with a ceilingheight of 86’, a 25,000-square-foot concourse, a new 9,000-square-footlobby, 20 new luxury suites, and five additional meeting/hospitality rooms.There are 5,500 hotel rooms in the Greater Providence area, with 1,800 ofthem located within half a mile of the RICC Complex. The WestinProvidence recently opened a second tower, which increased its room countto 564, and the 274-room Holiday Inn Downtown has been renovated andre-branded as the Hilton Providence. The new Renaissance Providence hotelfeatures 272 rooms. This luxury property was formerly a Masonic Temple,partially built by the Scottish Rite Freemasons in the late 1920s.

Providence is known for its thriving arts scene and is recognized as oneof the nation’s hottest culinary destinations. With an abundant variety ofrestaurants featuring everything from authentic ethnic specialties to freshlocal seafood, the city truly offers something for everyone. Just a short, 10-minute drive away is Warwick, RI, home to T.F. Green Airport and additional lodging, meeting, dining and entertainment options.

D U N K I N ’ D O N U T S C E N T E R

One LaSalle Square, Providence, RI 02903(401) 331-0700; (401) 621-5987 • www.dunkindonutscenter.com

P

19The NortheastFacilities SuperBook 2009

©2008 Hershey Entertainment & Resort Company. All words, designs, and phrases appearing with the symbol ®, SM, or TM are trademarks used under license or with permission.

To book Giant CenterSM and Hershey Theatre, please contact:

Vikki Hultquist950 W. Hersheypark Drive, Hershey, PA 17033

[email protected]

HersheyTheatre.com GiantCenter.com6 Hersheypark.com

IANT Center broke ground inNovember of 2000, and openedits doors in October of 2002,with a performance by Cher.From that moment, GIANT

Center has been the area’s leadingsports and entertainment venue.GIANT Center is also home to thelongest standing member of theAmerican Hockey League, the HER-SHEY BEARS, which has been goingstrong since 1938.

Because of the constant support ofits many fans, GIANT Center continuesto be ranked as one of world’s bestconcert venues in Billboard, Pollstar and Venues Today publications. Inaddition, the readers of Harrisburg Magazine selected GIANT Center astheir choice for Performance Hall 2006 Readers Choice.

The magnificent Hershey Theatre was conceived by entrepreneur andphilanthropist Milton S. Hershey in the early 20th century and is proudly celebrating 75 years of the performing arts during the 2009-2009 season.

Located in downtown Hershey, Pennsylvania, this magnificent theatre

has established itself as the area’s premier performing arts center,presenting the finest in touring Broadway shows, classical music and danceattractions, and world-renowned entertainers.

Recently, Hershey Theatre has been getting a standing ovation by ranking as one of the top theaters in the world by Pollstar and Venues Todayfor the first time in their 75-year history.

G I A N T C E N T E R

550 West Hersheypark Drive, Hershey, PA 17033(717) 534-3911; Fax: (717) 534-8996 • www.giantcenter.net

©2008 Hershey Entertainment & Resort Company. All words, designs, and phrases appearing with the symbol ®, SM, or TM are trademarks used under license or with permission.

To book Giant CenterSM and Hershey Theatre, please contact:

Vikki Hultquist950 W. Hersheypark Drive, Hershey, PA 17033

[email protected]

HersheyTheatre.com GiantCenter.com

G

20 Facilities SuperBook 2009The Northeast

DUNKIN’ DONUTSCENTEROne LaSalle SquareProvidence, RI 02903(401) 331-0700; (401) 621-5987www.dunkindonutscenter.comGeneral Manager: Lawrence Lepore

Snapshot: The Dunkin’ Donuts Centeris a multi-purpose indoor sports andentertainment venue located in theheart of Providence, RI, and is home icefor the AHL Providence Bruins andhome-court for the Big East ProvidenceCollege Men’s Basketball Team. TheFacility has recently undergone an $80-million Renovation which was complet-ed the fall of ’08.Capacities: 13,000 seating; ConcertHall 3,500-6,000.Exhibition Space: Arena Floor:31,000 GSF; Exhibition Hall: 15,000GSF; Additional event level hospitali-ty/exhibit space: 4,000 GSF;Concourse: 25,000 GSF; Box OfficeLobby/Receiving Area: 9,000 GSF

Restaurant and adjacent hospitalityrooms: 6,000 GSF.Staging: 40’ wide by 60’ deep stage,with a 5’ 4” standard height; configura-tions can be customized.Lighting: Standard Quartz andHalogen lighting around the arenabowl.Backstage Areas: 2 Star DressingRooms, 2 locker rooms, 1 adjoininglocker room and 2 Home Team lockerrooms.Food & Beverage: 8 permanent concession stands, 5 portables, luxurysuites, loges, hospitality rooms and a restaurant.Audience Amenities: New state-of-the-art Daktronics video scoreboard.Marketing: Full-service, in-housedepartment offering coordination ofevent marketing campaigns includingadvertising production, media place-ment, media and retail promotions,sponsorships, group sales and publicrelations.Demographics: More than 400,000households; 9 colleges/universities;Boston is 45 miles away and Hartford,Conn. is 61 miles away.See ad on page 18

RHODE ISLAND

GIANT CENTER550 West Hersheypark DriveHershey, PA 17033(717) 534-3911; Fax: (717) 534-8996www.giantcenter.netComplex Managing Director, EventBookings, Ticketing, and Marketing:Vikki Hultquist

A Sweet Place to Play!Snapshot: The GIANT Center, astate-of-the-art arena, opened its doorsin October of 2002, with a performanceby Cher. From that moment, GIANTCenter has been the area’s leadingsports and entertainment venue.GIANT Center is also home to theAHL Hershey Bears. Because of theconstant support of its many fans,GIANT Center continues to be rankedas one of world’s best concert venues inBillboard and Pollstar. Located just min-utes from GIANT Center is the 1,928-seat Hershey Theatre.Capacities: 12,500 (in-the-round concerts); 10,000 (end staging);10,500 (hockey).

Exhibition Space: 306,000 sq. ft.Backstage Areas: 5 team rooms, pro-duction room, 2 management rooms, 2star dressing rooms, catering room.Staging: 100 pieces of 4’ x 8’ decking,variable configurations, with Black TechStage/Gray carpet surfaces—Max size80’ x 40’, adjustable heights from 48” –72” in 2” increments, Black skirting,Front of house mix in 4’ x 8’ x 6”, 12”,24” Wenger decks; Video Board; Centerhung scoreboard by Whiteway SignCompany; north/south building matrixboards; Mitsubishi Diamond VisionLeader board.Broadcast: In-house video control w/full edit/studio control; 125 TVs locatedthroughout arena; Radio broadcastthroughout; 15 media bulkhead loca-tions all patchable through centralinterconnect room on the first level; 10camera positions.Food & Beverage: 13 ConcessionsStands, 7 Portable, Bar and ClubLounge.Demographics: The Harrisburg-Lancaster-Lebanon-York market isfamily oriented with a strong household income.See ad on page 19

PENNSYLVANIA

VERIZON WIRELESSARENA555 Elm StreetManchester, NH 03101(603) 644-5000; Fax: (603) 644-1575Regional General Manager: Tim Bechertwww.verizonwirelessarena.com

New Hampshire’s Premier Sports &Entertainment FacilitySnapshot: New Hampshire’s premiersports and entertainment facility, theVerizon Wireless Arena, managed bySMG, has attracted more than 4.4 millionpeople, hosted more than 830 sports andentertainment events, including more than120 sold out shows, since opening sevenyears ago. The arena was designed toaccommodate a wide variety of events—including concerts, wrestling, figure skat-ing, hockey, basketball, family shows, aswell as convention and trade shows.Capacities: Center Stage in the round–11,700; End Stage (360) – 10,655; EndStage (270) – 9,337; End Stage (240) –8,931; End Stage (180) – 8,536;3/4 Stage – 6,700; House Stage –

5,400; Theatrical Stage – 3,000.Exhibition Space: 25,348 sq. ft.; 277 10’x8’booths in typical trade show configuration.Backstage Areas: main dressing room, 3auxiliary locker rooms, visiting team lockerroom, 2 officials locker rooms, press office,3 production rooms, lounge, catering room.Staging: Stageright equipment, setup is 48ft. deep X 60 ft. wide X 4 ft. tall, 8 ft. wideX 24 ft. deep sound wings SL & SR, and afront of house mixer riser 12 ft. deep X 16ft. wide X 1 ft. tall, 100 ft. from the downstage edge.Food & Beverage: 4 permanent concessionstands; 12 portable concession stands; VIPLounge; 2 specialty bars located on upperlevel; Full catering services offered back-stage and to suites.Amenities: 34 luxury suites, 5 party suites,Exclusive Club Lounge, 542 Club Seats,Wireless connection, Flat Screen TV’sthroughout the concourse.Marketing: Group Sales; EmailMarketing; Grassroots Marketing; MediaBuying; Media Promotions/Trade; PublicRelations.Demographics: New England Market—mainly from New Hampshire, as well asMA, ME, and VT.

NEW HAMPSHIRE

WACHOVIA ARENA AT CASEY PLAZA255 Highland Park Blvd.Wilkes-Barre, PA 18702(570) 970-7600; Fax: (570) 970-7601www.wachoviaarena.comGeneral Manager: Rebecca Bonnevier

Facility Description: The WachoviaArena at Casey Plaza opened in the fall of1998 and is under the management ofSMG. With over 8,000 permanent seatsand a capacity of nearly 10,000 for con-certs, this horse-show configured arenahas played host to some of the biggestnames in entertainment, including EltonJohn, Cher, Neil Diamond, Janet Jackson,The Eagles, and Simon & Garfunkel. Thearena’s primary tenants are the Wilkes-Barre/Scranton Penguins of the AmericanHockey League, affiliated with thePittsburgh Penguins, and the Wilkes-Barre/Scranton Pioneers of the af2 ArenaFootball league.Capacities: 1/4 house - 3,900;1/2 house - 4,900; Extended 1/2 house - 5,900; 3/4 House - 7,300; End Stage

concert - 7,500; Hockey - 8,500;Center stage - 10,000.Backstage Areas: 2-12 6’x11’6’ dressingrooms ( w/facilities), 1-13’ x 12’Lounge, Visitors Locker room 20’x36’,Tournament rooms A-18’6”x26’, B-18’6”x26’, C-10’6”x24’, Meeting roomsA-24’6”x36’, B-20’6”x36’, C-19’x36’and press room 33’6”x 12’.Exhibition Space: 27,050 sq. ft. ofexhibition space throughout two floors.Lighting: 4-2k Super Troopers (fixed),4 portable 2k Super troopers.Food & Beverage: 8 concession standson the concourse plus a club lounge/catering area on the event level that canhold up to 100 people.Audience Amenities: 624 center iceclub seats and 32 luxury suites; eventlevel VIP club lounge, featuring: upscalemenu, televisions, casual yet elegantatmosphere.Parking: 3,500 spaces.Marketing: Web site, e-mails (65,000+in database), concourse posters, videoscoreboard and concourse TVs.Demographics: 650,000+ people in theWilkes-Barre/Scranton/HazletonDMA and more than 13 million peoplewithin 100 miles.See ad on page 17

PENNSYLVANIA

DELAWARE

MARYLAND

VIRGINIA

WEST VIRGINIA

WASHINGTON, D.C.

MID

-AT

LA

NT

IC1ST MARINER ARENAWest Baltimore StreetBaltimore, MD 21201(410) 347-2020; Fax: (410) 347-2042www.1stmarinerarena.comGeneral Manager: Frank Remesch, Jr.

“Continuing To Make History…”Snapshot: 1st Mariner Arena, (formerlyBaltimore Arena) is Baltimore’s largestindoor sports and entertainment facility.Seating: Permanent Seats on 3 levels:11,014 (Plus 28 wheelchair spaces);Portable Floor Seating Available;Concert Capacity, Large Theatre:13,000 – 13,600; Concert Capacity, Inthe Round: 14,000; Mini TheatreCapacity: 5,000 – 7,500; Sports EventsCapacities: 11,000 -14,000.Backstage: 7 connecting meeting rooms27’x 27’ available for small functions; 2large team rooms tile floor (30’ x 30’: sixshower heads each); 10 small dressingrooms (5’ x 7’ & 10’ x 8’: 1 shower headeach); Promoter’s office/Productionoffices; Catering Room.

Staging: Depth: 45’ Clear; Width:117’; Height: 42’; House stage exten-sion available: 72’ maximum width by 4’– 8’ – 12’ deep by 42” high (constructedwith portable stage sections).Lighting: Arena is lit by a max ofincandescent and mercury vapor lampsin four independent banks;Supplemental seating area lighting isavailable in banks of fluorescents andceiling hung pin spots.Sound: House Sound – Meyer ConcertSystem—Sound Lab speakers driventhrough a series of amplifying, processingand equalizing equipment; System com-ponents include: Main Cluster – TwelveMeyer MSL3 Cabinets; Delay Cluster –Twelve Meyer UPA-1A Cabinets; FrontFill – Four Meyer UPA-1A Cabinets.Food & Beverage: Catering by SavorBaltimore, an SMG Company; 12 con-cession Stands; 3 portable bars.Parking: 850-car garage attached tobuilding; Over 2,000 spaces availablewithin a 5-minute walk; Light RailSystem stop.Marketing: full-service Marketing &Public Relations department.Demographics: attracts patrons from 5states and Washington D.C. (8.1 mil-lion potential guests).See ad on Page 22

MARYLAND

THE SHOW PLACEARENA14900 Pennsylvania AvenueUpper Marlboro, MD 20772(301) 952-7900; Fax: (301) 952-8167www.showplacearena.comContacts: Bill Chambers (301) 952-7906 Nancy Weiman (301) 952-7913

There’s No Place Like Show Placefor Entertainment, Sports, BusinessSnapshot: The Show Place Arena, sub-urban Washington D.C.’s most versatileentertainment venue — modern com-fort with Victorian style — creates aunique setting for events. This full serv-ice event facility is available for corpo-rate meetings, consumer and tradeshows, conventions, concerts, religiousservices, cheerleading competitions andvarious types of sporting events. Justseven miles outside the WashingtonCapital Beltway (I-95/I-495). With a35,360-square-foot floor surrounded bybowl seating, it allows space for up to2,600 for banquets and 6,000 seated.

Three meeting rooms, plus four break-out rooms can provide for an corporatemeetings or used as part of the Arenawith catered food service available.Capacities: concerts-4,700; basketball-5,000; boxing-5,600; equestrian-3,000;banquet on arena floor - 2,600, religiousservices - 6,000.Exhibition Space: 35,360 sq. ft. onArena floor (49,000+ sq. ft. total); 2meeting rooms can be opened to Arenafor VIP seating and other uses.Staging: Stageright ME-500 staging,risers available, ground support only.Backstage Areas: 4 rooms with showersand bathroom facilities, 3 additionalsmaller rooms.Food & Beverage: 2 permanent con-cession stands; several portable stands.Demographics: Washington DC is thefourth largest market in the UnitedStates. The facility is seven miles out-side the beltway. The facility is alsolocated in close proximity and attractscustomers from Annapolis/AnneArundel County, and the three southernMaryland counties, Charles, Calvertand St. Mary’s.See ad on page 24

MARYLAND

21

22 Facilities SuperBook 2009Mid-Atlantic

West Baltimore StreetBaltimore, MD 21201

(410) 347-2020Fax: (410) 347-2042

www.1stmarinerarena.com

Continuing toMake History!

What makes us West Virginia’s premier meeting and conference facility? Start withnineteen separate meeting and event areas and 86,000sf of Class A event space. Add superb

in-house catering for 300 to 3,000. Finish with exceptional event service and support.

Contact John Robertson, General Manager at [email protected] meeting information and specifics, or go online now to visit our website!

Meet, greet and eat at the state’spremier conference and convention facility.

West Virginia’s most importantevents happen right here!

304.345.1500 • www.charlestonwvciviccenter.com

CharlestonCivic Center

CCC116 / WV Most Important Events • Draft2 • January 10, 2007Publication: Facilities Magazine • 8.125” x 10.875 trim

Schedule: Annual 2007 Issue (Publishing April 2007)Contact: Michael Caffin 212.532.4150 (Ext. 103) • [email protected]

Status: Pending approval

CCC116-Full Page F&D 200#14E117 1/11/07, 11:09 AM1

24 Facilities SuperBook 2009Mid-Atlantic

25Mid-AtlanticFacilities SuperBook 2009

CHARLESTON CIVICCENTER / MUNICIPALAUDITORIUM200 Civic Center DriveCharleston, West Virginia 25301(304) 345-1500; Fax: (304) 345-3492www.charlestonwvciviccenter.comGeneral Manager: John Robertson

Snapshot: The Charleston CivicCenter is the entertainment and convention centerpiece of Charleston,West Virginia, hosting the majority ofthe state’s premier entertainment, sport-ing and corporate events. As one of themost flexible facilities in the Mid-Atlantic region, the Charleston CivicCenter, is comprised of four versatilevenues—the Civic Center Coliseum,the Municipal Auditorium, the CivicCenter Little Theater and theCharleston Convention Center.Capacities: Civic Center Coliseumoffers over 30,000 square feet of spacewith seating for up to 13,600; configu-rations include: End Stage 11,519 -

13,247; In the Round 13,600Basketball 12,337; Banquet 1,600;Municipal Auditorium – 3,400; TheCivic Center Little Theater handlesaudiences up to 750.Exhibition Space: The Grand Hall offers50,056 square feet of Class A exhibitionspace; the hall can be divided into fourindividual areas of unobstructed spaceproviding flexibility to accommodate anysize event; 18 meeting rooms.Backstage Areas: 4 Star, 4 Teams, 1Official, 1 Trainer, 1 Media Lounge;Auditorium features 10 dressing rooms.Coliseum Staging: Wenger Staging 4’ to 6’ height.Auditorium Staging: Stage Depth85’6” with a work stage of 31’;Proscenium Opening 65’ wide & 23’6”high; Orchestra Pit 9’ Pit, 65” fromstage, 10’ arch.Food & Beverage: Concession Standslocated throughout the ColiseumConcourse area; Distinctive Gourmetserves as the facility food and beverageservice providers. They offer a 150-seatlounge and the ability to present full-service food and beverage to groupsranging from 50 to 3,000.See ad on Page 23

WEST VIRGINIA

WILLETT HALL3701 Willett DrivePortsmouth, VA 23707(757) 393-5369; Fax: (757) 393-7324www.willetthall.comFacility Manager: Valora Baskerville

Where our biggest event is your satisfaction!Snapshot: Willett Hall is a concert the-atre which proudly features concerts,guest speakers, theatrical performances,musicals and dance performances.Reception areas are available for meet-ings and other events. Willett Hall isknown for excellent acoustics and seat-ing so intimate that the last row of seatsis only 175 feet from the stage. WillettHall offers co-promotion and market-ing and advertising assistance. Staff isable to assist with any special needs thatclients and performers may need.Seating Capacities: 1,924 seats (868front orchestra, 591 rear orchestra and465 balcony seats)

Reception Areas: Lounge accommo-dates 75 – 100 persons.Curtaining: Main Act Curtain, MidStage Traveller, Concert Traveller,Upstage Cyclorama, 6 Paris LegCurtains and 6 Border Curtains.Stage: 4,185 square feet in size – 45feet deep, 93 feet wide. TheProscenium is 50-feet wide. Stageopening is 50-feet wide, 28-feet high.Orchestra Pit measures 520 square feet.Backstage Areas: 4 solo dressingrooms; 2 chorus rooms; 1 Green Room.Loading: 2 load docks, truck height,stage level.Food & Beverage: 2 concessionstands—downstairs & balcony.Parking: Free parking available acrossthe street from Willett Hall in desig-nated lot.Demographics: Willett Hall is situatedin Portsmouth, Virginia—right in theheart of Hampton Roads, a regionalarea of about 1.5 million people. Thebuilding draws from as far north asRichmond, Virginia, and as far south asnortheastern North Carolina.

VIRGINIA

THE PARAMOUNTTHEATER215 East Main StreetCharlottesville, VA 22902(434) 979-1922 Fax: (434) 979-8460www.Theparamount.netGeneral Manager: Mary Beth Aungier

Educate. Enchant. Enrich.Enlighten.Snapshot: 1,040-seat 1931 historic the-ater, originally designed by Rapp &Rapp, renovated completely and re-opened in Fall 2004. Many interior fea-tures retained including decorative plas-terwork, main chandeliers and two 40-foot high painted tapestries in the auditorium.Seating: 1,040 seats in the theater. 755in the orchestra level and 285 in thebalcony.Exhibition Space: Ballroom; BalconyLounge; Founders Lounge; CommunityRehearsal Room; Loggia.Staging: Traditional proscenium withseating on orchestra and balcony levels.15 Line sets, 50’- 0” fly tower height, 2hydraulic scissor lifts on either side ofcenter stage, 9’-8” x 7’-10” Gala spiral

pit lift in center of pit, 40’-0” wide x 7’-10” deep total. 50’-0” wide prosceniumopening by 24’ – 3” high (height 20’ –6” with lambrequin).Sound/Lighting: 180 2.4K ETCDimmers Sensor Dimmers, ETCExpress 250 Console, SLS RLA2 LineArray House speaker system, Gruppen/ Yamaha power, call for tech specs oncomplete FOH sound system.Backstage Areas: 2 large chorus dress-ing rooms, lighted mirrors, tables andrestrooms attached; 2 “Star” dressingrooms, bathrooms attached; Wardrobe /Laundry room; Green Room.Food & Beverage: Four moveable bars,one full bar in Founders Lounge, 2Catering kitchensAudience Amenities: 8 boxes located inthe front four rows of the balcony.Marketing: Co-promotes with varietyof sponsors throughout the city.Demographics: Located 2 miles fromthe University of Virginia. CityPopulation - 60,000+/ 200,000+ inadjoining counties.

VIRGINIA

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ALABAMA

ARKANSAS

FLORIDA

GEORGIA

KENTUCKY

LOUISIANA

MISSISSIPPI

NORTH CAROLINA

SOUTH CAROLINA

TENNESSEE

SOU

TH

EA

ST

26

REACHED A POTENTIAL CUSTOMER BASE OF OVER 3 MILLION ENTHUSIASTICTICKET BUYERS ALL LIVING WITHIN A TANK FULL OF GAS!

BOOKED YOUR ACT OR EVENT AT THE LAKELAND CENTER AND MADE LOTS OFMONEY ALL WHILE ENJOYING THE BEST FLORIDA HAS TO OFFER!

ENJOYED A FACILITY WITH HIGHLY FLEXIBLE SEATING CONFIGURATIONSFEATURING A NEWLY RENOVATED THEATRE SOUND SYSTEM, UPGRADED ARENA

AND CONVENTION CENTER ALL UNDER ONE ROOF!

701 W. LIME ST. • LAKELAND, FL 33815 • 863-834-8100 • FAX 863-834-8101www.thelakelandcenter.com

FOR BOOKING AND FACILITY INFORMATION CALL SCOTT SLOMAN AT 863-834-8144 OR [email protected]

27The SoutheastFacilities SuperBook 2009

28 Facilities SuperBook 2009The Southeast

FLORENCE CIVIC CENTER – THE CENTER OF SUCCESS

lorence lies at the junction of Interstates 95 and 20 in theheart of northeastern South Carolina. Images magazine ofSouth Carolina states it best, “with nearly 75% of thenation’s population within a day’s drive” the area is morethan ideal for many business aspects including: distribu-tion, manufacturing, retail”…and entertainment. The

SMG-managed Florence Civic Center takes pride in its locationat this junction at the main entrance to the city. The immediatearea surrounding the civic center has enjoyed the largestincrease in business development in the city over the past year.

Once the contemporary structure sat alone on a spacious,well manicured campus. Today, the civic center is the hub for a developmentexplosion around it with more than 1,000 quality rooms provided by nationalchains such as Hilton Garden Inn, Courtyard by Marriott, Spring Hill Suites,Residency Inn Marriott, Hampton Inn Suites and Holiday Inn Express plusdozens of award-winning restaurants. Recent neighbors include The HomeDepot, Chili’s Bar and Grill, Indigo Joe’s Sports Bar, The Olive Garden, Kohl’sDepartment Store and SuperWalmart. Magnolia Mall, the city’s largest, isacross the street. The immediate area is surrounded by entertainment,accommodations and shopping entities. For the entertainment seeker, this isthe place to be.

Upcoming shows for the year include PBR Challenger Bull Riding, WWEWrestling, Ringling Bros. and Barnum & Bailey Circus, Shirley Caesar, TyeTribett, Larry the Cable Guy, Tyler Perry’s Gospel Play, Monster Truck Show,Sesame Street Live, Disney Playhouse, TNA Wrestling, Disney On Ice andthe Florence Phantoms indoor football home schedule. In 2009, the facilitywill host 12 state and regional conventions.

The influx of economic development surrounding the facility has aided thecenter’s sales and marketing of concerts, shows and large meetings and conven-tions. According to Kendall Wall, general manager. “We’ve been concentrating

on major capital improvements for the past several years to keepour facility completely current – from the arena set up to thekitchen facilities to the new Ballroom and everything in between.When people come here for entertainment or conventions, theyfind a state-of-the-art facility in all respects.”

“We offer hi-speed Internet throughout the building, andthe Arena is getting 1,040 new telescopic seats. We’ve com-pleted the transformation of the former Exhibit Hall into a lux-urious, well-appointed Ballroom with designer carpeting,crown molding, mirrors, original artwork and 1,000 handsomebanquet chairs. The three adjoining meeting rooms have alsobeen completely refurbished so the entire new area encom-passes more than 20,000 feet.”

Just to the south, adjoining civic center parking, a new 10-acre Florence Veterans Park was dedicated November 11. More than5,000 Americans came from all over the world to honor those who haveserved our country. In keeping with such patriotic endeavors, the civiccenter has been selected to host THE AMERICAN SOLDIER; A PHOTO-GRAPHIC TRIBUTE TO SOLDIERS AND MARINES from November 10,2009 to February 10, 2010. This is a dramatic exhibition of photographsthat captures the essence of the American Soldier and Marine duringthe past 150 years. The 116 enlarged photographs were selected andassembled by curator Cyma Rubin out of a review of more than 4,000from the Civil War through the wars in Iraq and Afghanistan.The exhibitis free and is sponsored by EADS North America, Business ofEntertainment, Inc. and the John B. Stetson Company. It will be dis-played on the outer concourse of the civic center during regular busi-ness hours and events. This will be the only time the exhibit will be dis-played in the state and officials project attendance for the three-monthshow at over 300,000 visitors. The center plans special patriotic showsduring this time, as well as developing marketing opportunities for mili-tary and military reunion groups, state schools and motor coach tours.

F L O R E N C E C I V I C C E N T E R

3300 West Radio Road, Florence, SC 29501(843) 679-9417; Fax: (843) 679-9429 • www.florenceciviccenter.com

F L O R E N C E C I V I C C E N T E R

““The civic center is thehub for adevelopmentexplosion.

F


Halton Arena is on the campus of the University of North CarolinaCharlotte, in the dynamic city of Charlotte, N.C. – the largest inthe state. Sitting squarely between Raleigh and Atlanta by way

of two interstate highways and an international airport, routingthrough Charlotte is exceptionally convenient.

UNC Charlotte is a fast-growing, modern campus with 23,000students — and they’re eager for entertainment! Halton Arena is a73,000-sq.-ft., multi-use, two-tiered facility within the BarnhardtStudent Activity Center. Thanks to retractable seating and curtainpartitions, Halton Arena enjoys remarkable flexibility in its program-ming. The venue seats over 9,000 for sporting events, and over6,500 for concerts and most entertainment events.

The arena offers its guests 205 wheelchair-accessible seats,2,353 premier seats for athletic events and 2,100 seats formusic/entertainment events. The upper level also offers 6,000 sq. ft.of sub-dividable meeting space, boasting fully-integrated A/V sup-port – perfect for receptions or conferences.

Other amenities include a pressroom, three large dressingrooms and two VIP rooms with private showers, sofas and wirelessInternet. There are 1,600 parking spaces adjacent to the HaltonArena and nearly 10,000 more within walking distance. Halton alsohas the advantage of the university’s full-time police staff.

Halton Arena is home for the UNC Charlotte 49ers men’s basketball team.The venue has hosted events such as the ESPN Pepsi Classic College BasketballTournament, Wyclef Jean, Steven Curtis Chapman, Jessica Simpson, andCounting Crows. But it’s not just athletic events and concerts that take placehere; Halton Arena has accommodated technology conferences, large groupmeetings and an annual festival with over 10,000 visitors.

Because Halton Arena is central to campus life, professional facility person-nel uphold the mission of outstanding customer service as an everyday responsi-

bility to those who use it. The management is charged with bringing qualityentertainment to the campus, the students, and the community – and the staffworks closely with its clients to make every event an outstanding experience.

Consider the appeal of Halton Arena: great location, experienced staff, atten-tive service, and the benefits of a built-in audience and infrastructure. Whatmore do you need?

T H E H A LT O N A R E N A

9201 University City Blvd., Charlotte, NC 28223(704) 687-4800, Fax: (704) 687-4803 • www.uncc.edu/sac


T he Winston-Salem Entertainment-Sports Complex consists of TheLawrence Joel Veterans Memorial Coliseum, Dixie Classic Fairgrounds,Joel Coliseum Annex, Bowman Gray Stadium, Joel Coliseum Theatre

and Ernie Shore Field.Complex Director Bucky Dame said, “Having a destination name for the

entire complex will be advantageous since some of the buildings are notcurrently named. The new name says it all, not only does it tell everyonewhat we do but also where we are. We feel this is very important. Thenames of the individual facilities, such as the Lawrence Joel VeteransMemorial Coliseum & the Dixie Classic Fairgrounds, will remain intact andwill not be affected, just the overall complex identity.“

The Complex fills its event calendar with Wake Forest University men’sand women’s basketball, Winston-Salem State University men’s andwomen’s basketball and football, N.C’s second largest agricultural fair, theDixie Classic Fair, races at NASCAR’s longest running weekly race track,concerts, family shows, tennis rodeos, ice skating, banquets, meetings, con-ventions and more!

Lawrence Joel Veterans Memorial Coliseum serves as a center point ofthe complex. The facility’s flexible design offers a variety of seating andstage options to efficiently accommodate many types of performances.

The 15,000-seat arena transforms into The Joel Coliseum Theatre,which provides a distinctively different, upscale, and intimate entertainment experience. The Theatre seats 5,839, and is designed to stand alone as acompletely separate venue.

The Dixie Classic Fairgrounds is home to the Dixie Classic Fair each fall.Begun 125 years ago, this 10-day annual fair offers numerous rides andentertainment by nationally known artists, as well as demolition derbys,bull riding, and over 70,000 square feet of exhibits ranging from bakedgoods and vegetables to fine arts and flowers. Attendance at the fairexceeds 325,000 each year.

Bowman Gray Stadium is located near Winston-Salem State University.For concerts and special events, Bowman Gray Stadium holds more than28,000 fans. Seating is 17,000 for Winston-Salem State football andNASCAR racing.

In addition, The Winston-Salem Entertainment-Sports Complex offersover 120,000 square feet of meeting and exhibit space. From 15 to 15,000,our facilities will fit your needs.

W I N S T O N - S A L E M E N T E R T A I N M E N T - S P O R T S C O M P L E X

2825 University Parkway, Winston-Salem, NC 27105(336) 725-5635; Fax: (336) 727-2922 • www.ljvm.com


HARBORSIDE EVENT CENTER1375 Monroe StreetFort Myers, FL 33901(239) 321-8120; (800) 294-9516Fax: (239) 332-2242www.HarborsideEvents.comGeneral Manager: Rose RundleEvent Services Manager: Rhonda DecherdSnapshot: Meeting and conferenceattendees convene on the banks of theCaloosahatchee River at HarborsideEvent Center. The event center's ele-gant pre-function space provides pris-tine riverfront views for your guestswhile registering and enjoying mealfunctions or cocktails. The facility isWi-Fi ready and has all of your audiovisual needs from large format projec-tors and screens to sound systems, wire-less mics and so much more.Our in-house Technical Services

department will assist you in planningthe audiovisual needs of your event.Our expert culinary team will create all-day menu options to cover morningbreaks all the way through to eveningreceptions.

At Harborside Event Center, we prideourselves in being flexible, functionaland professional. A member of ourEvent Services team will be assigned toyour event to work directly with you onplanning every last detail needed tomake a spectacular and professionalmeeting or conference. Nearby newlyrenovated hotels and a brand-new bou-tique property offer a wide range ofaccommodation options for your atten-dees. Pre-negotiated discounts exist atpartner hotels when booking meetingsat the event center.Capacities: 100 –to- 3,000 dependingon configuration.Technology: Extensive In-HouseAudio/Visual Department.Food & Beverage: exclusive contractwith Boston Culinary Group for allyour food and beverage needs.Services: On site event planners, wire-less internet, pipe and drape, extensiveassortment of decorations, tables, chairs,portable stage.

FLORIDA

AMERICANAIRLINESARENA601 Biscayne Blvd.Miami, FL 33132(786) 777-1000; Fax: (786) 777-1600www.aaarena.comExecutive Vice President, Heat GroupEnterprises: Mike Walker

South Florida’s WaterfrontShowplace Snapshot: Since its grand opening onDecember 31, 1999 with “GloriaEstefan’s Millennium Concert,” theAmericanAirlines – “South Florida’sWaterfront Showplace” – has quicklybecome one of the nation’s premiersports and entertainment facilities. Builtwith the flexibility to accommodate awide variety of programming, the20,000-seat AmericanAirlines Arenahas already hosted musical guests likeU2, Britney Spears, Cher, AndreaBocelli, Luis Miguel, Rolling Stones,Bruce Springsteen and Phish, as well aschampionship events in boxing andwrestling; rodeos and family shows such

as Harlem Globetrotters, Disney OnIce, and The Wiggles. The Home tothe 2006 NBA Champion MiamiHEAT, the AmericanAirlines Arena isthe cornerstone for the HEAT’s Groupefforts to create an entertainment desti-nation for locals and visitors alike.Capacities: 20,000 for basketball;15,500 for concerts (End-stage);1,000-5,700 for theatrical shows(Waterfront Theatre).Premium Seating: Star Boxes – 6;Private Suites – 22; Loges – 52; CourtsideLounges – 304; Party Suites – 2.Exhibition Space: Arena Floor—200 x105’, 200’ x 85’ – 140’ x 85’; 1,200Banquet style; 2,000 Cocktail Style.Backstage Areas: 4 performer dressingrooms; Green Room; Media Workroom/Production Office; Media InterviewRoom; 4 separate team locker rooms,Coaches Room.Food & Beverage: 15 fixed concessionstands, 19 portable food stations, 4fixed bars and 17 portable bars; Dewars12 Clubhouse; Flagship Lounges(North and South); Bongo’s CubanCafé, Gloria and Emilio Estefan’s tropical-themed restaurant located onthe Arena’s plaza level.

FLORIDA

MACON CENTREPLEXCOLISEUM200 Coliseum DriveMacon, GA 31217(478) 751-9152; (877) 532-6144Fax: (478) 751-9154www.maconcentreplex.comMarketing Manager: Brenda Thompson

“Meet in the Middle at Georgia’s Most Accessible Venue!”

Snapshot: The Macon Centreplexincludes the Macon Centreplex Coliseum,the Macon City Auditorium and theMacon Convention Center. This multi-purpose complex and is one of the largest,most accessible venues in Georgia. Itreceived a $1.5-million face-lift whichincluded an updated façade and lobby, apassenger elevator and improved boxoffice.Capacities: The Macon Coliseum: 9,250seats; The Macon City Auditorium:2,688 seats.Staging: The Coliseum Arena has avail-able two stages with 16’ x 16 ‘ sound

wings. The Macon City Auditorium hasa 58’ x 24’ fixed stage, extendable up toan additional 16 feet.Lighting: The Coliseum Arena features6 Strong Xenon Super TrouperSpotlights and four Carbon Arc SuperTroupers. House lights are 1,000w metalhalides and incandescent. The MaconCity Auditorium features two 1,200-wattTrouper Spotlights.Backstage Areas: The Coliseum Arenahas 6 single, 2 group, and 2 celebritydressing rooms, three showers; produc-tion office; The Macon City Auditoriumhas 5 dressing rooms, one VIP GreenRoom.Food & Beverage: There are 7 in-houseconcession stands in the Coliseum Arena;3 in the adjoining Exhibition Hall; and 1 at the Macon City Auditorium. Allfacilities are serviced by a seasoned in-house catering staff. Numerous portablebars available for events in all facilities.Marketing: Full-service marketing andmedia buying.Demographics: Two-thirds of Georgianslive within a one hour drive of theMacon Centreplex. The population inthe 26-county market area is 688,653and 322,549 in the facility’s home countyand its four bordering counties.

GEORGIA

THE LAKELAND CENTER701 W. Lime StreetLakeland, FL 33815(863) 834-8100; Fax: (863) 834-8101www.Thelakelandcenter.comDirector: Mike LaPan

Snapshot: The Lakeland Center firstopened in 1974 as The Lakeland CivicCenter. Renovated in 1996—theLakeland Center dropped the “Civic”from its name and added a 28,000 sq.ft. exhibition hall and detached admin-istrative offices. Today, this multi-useCenter features Jenkins Arena, YoukeyTheater, Sikes Hall, Exhibit Hall andseven additional meeting rooms—allunder roof.Capacities: Jenkins Arena: Basketball—7,137; End Stage Concert—8,178; Half-House Concert—4,758; Hockey, ArenaFootball—7,136; Youkey Theater—2,300.Exhibition Space: Sikes Hall—24,660 sq.ft. (divides into 6 rooms); Exhibit Hall—

28,262 sq. ft. (divides into 2 rooms).Backstage: Arena: 4 team rooms;2 star dressing rooms; 2 show offices 4 Meeting rooms; Youkey Theater:2 Chorus dressing rooms; 4 Star dressing rooms; 1 Green Room.Staging: Sico Portable concert stage(60’x40’); 2 wings (12’x8’ adjustable in4” increments); 60’ jersey barricade;Youkey Theater: permanentstage/78’x42’ (sprung wood floor).Lighting: Mercury vapor over arenafloor; Incandescent over seating; 6Strong Gladiators II; 2 Strong SuperTrouper 2K; Youkey Theater: Lekos:10-6x9, 5-6x12, 6-6x16, 34- Source 4, 4– LekoLites Fresnels: 17 –6”, 12 – 10”;Pars: 103—Par 64; 1 Super Trooper;4 Zenon Super troopers.Food & Beverage: Arena: 4 permanentstands; Youkey Theater: 2 permanentstands. Catering by Aramark.Parking: 2,500 spaces on-site.Marketing: In-house marketing depart-ment. In-house group sales department.Market/Demographics: Locatedbetween Tampa and Orlando, services500,000 Polk County residences alongwith Tampa and Orlando markets.See ad on Page 26

FLORIDA


THE GWINNETTCENTER6400 Sugarloaf ParkwayDuluth, GA 30097(770) 813-7550; FAX: (770) 813-7501www.gwinnettcenter.comDirector of Sales and Marketing:Cheryl Ann Gee

Snapshot: The Gwinnett Centeropened its doors with the ConventionCenter in November of 1992. ThePerforming Arts Center soon followedand opened in March of 1993. After adecade of success, the ConventionCenter expanded to include a 21,600-square-foot Grand Ballroom in Octoberof 2003 and then in February of 2003the Gwinnett Center campus added a13,000-seat Arena.Capacities: Arena - 13,000 Seats;Center Stage - 12,600; Hockey -11,100; Arena Football - 10,800; EndStage - 9,700; half-house curtain capa-bilities can reduce house seating downto as low as 3,500; proscenium softgoods package consists of two front

wings and one valance to create thelook of a proscenium stage for theatricalor smaller stage configurations;Performing Arts Center has 702 seats.Exhibition Space: 50,000-sq.ft. ExhibitHall, 21,600 sq. ft. Ballroom and 23versatile Meeting Rooms.Backstage Areas: The Arena backstagearea consists of 5 dressing rooms withfull amenities, 4 locker rooms, 2 hospi-tality rooms, 2 production offices and afull kitchen.Lighting: House Lighting Ingress andEgress 15fc, Sport Lighting over eventfloor 200fc.Sound: The Performing Arts Centerhas a high-tech sound system enhancedby a removable orchestra shell.Food & Beverage: Proof of the Pudding,Atlanta’s number one award-winningcaterer, makes every event irresistible;onsite kitchen and newly added holdingkitchen; Arena has 17 concessionstands, 16 liquor portables/bars, & 11beer portables.Parking: 5,000 free, onsite parkingspaces open to the public. GwinnettCounty also has a public transportationsystem for easy access to our campus.Marketing: Marketing Departmentassists with all events.See ad on Page 30

GEORGIA

JAMES LYNN CARTLIDGEFORREST COUNTYMULTI PURPOSECENTER962 Sullivan RoadHattiesburg, MS 39401(601) 583-7500; Fax: (601) 583-7504www.forrestcountycenter.comExecutive Director: Derrick Ivy

You Name It, We Host ItSnapshot: One of the South’s FastestGrowing Entertainment & RecreationComplexes that boasts 9 venues, 160-acres and more than 200,000 eventspectators at 400 events in 2006.Opened in 1999 and has since added a16-acre lake, a 3,360-square-footConference Center and a 147-site RVPark. Two major highways (49 & 98)and one interstate (59) are within onemile of the facility and provide for easier travel to visitors.Capacities: 2,856 Permanent StadiumSeats; Sports & Rodeos approximately3,000; Concerts 7,800 with Standing onFloor Only, 5,400 with Chairs on Floor.

Exhibition Space: Main Arena is 270’ x140’ . It is part of a 100,000-sq.-ft.room; additional exhibit space on theconcourse.Backstage Areas: Two Dressing Rooms.Staging: 60¢ x 40¢ stage with two 8¢ x8¢ sound wings, two sets of stairs andblack skirting.Lighting: Four (mounted) spotlights ineach Main Arena corner.Food & Beverage: Two ConcessionStands with a contracted concessionaire.Audience Amenities: ATM & Wireless.Parking: Just over 1,000 parking spaces;147-site RV Park.Other Features: 16-acre lake, an archeryrange, covered walkways connecting theseven major buildings on campus and adisc golf course (under construction).Marketing: event info sent to more than50 media outlets throughout Mississippi,Louisiana and Alabama; electronic mes-sage board that greets 14,000 plus vehi-cles daily; website promotion.Demographics: Forrest County has apopulation of approximately 75,000.Hattiesburg is the largest city in ForrestCounty and is thefourth largest city inMississippi. ForrestCounty is within 90miles of Biloxi,Jackson, New Orleansand Mobile.See ad on page 27

MISSISSIPPI

VICKSBURGCONVENTION CENTERAND AUDITORIUM1600 Mulberry Street (Convention Center)901 Monroe Street (Auditorium)Vicksburg, MS 39180(601) 630-2929; (866) 822-6338Fax: (601) 630.2910www.vccmeet.comExecutive Director: LawrenceGawronski, CFE

“We eat, drink and sleep this stuff.”Snapshot: Managed by VenuWorks andlocated in the heart of historic down-town Vicksburg, the VicksburgConvention Center and Auditoriumoffers 50,000 square feet of meetingand exhibition space on two levels, fea-turing full service kitchen and on-sitecatering facilities, state-of-the-art meet-ing amenities and a wide array of exhi-bition and audio-visual equipment. TheAuditorium is a performance venuewith a proscenium stage, 900 fixed ele-vated seats and 450 portable floor seats.

Seating: 2,400 – Convention Center;1,350 – Auditorium.Exhibition Space: 17,000-sq.-ft.exhibit hall and 8,000 sq. ft. meetingroom space.Staging: Portable Stageright “Z-legsystem” – capable of most any size con-figuration up to 40’ x 80’ – Theatricaldraping system available including teas-er, traveler curtain and proscenium legs.Sound/Lighting: Basic trussing with24 theatrical par can lighting and dim-mer board – EV speaker/monitors – 16channel sound mix board.Food & Beverage: One permanentconcession location; portable locationsupon request; full on-site catering.Parking: 350 on-site surface spaceswith two multi-level parking rampswithin two blocks of center.Marketing: Full service marketing,advertising and promotional services.Demographics: Vicksburg / Jacksonmetro area has approximately 300,000target population.See ad on page 32

MISSISSIPPI

CABARRUS ARENA & EVENTS CENTER4751 Hwy 49 NorthConcord, NC 28025(704) 920-3976; Fax: (704) 920-3999www.cabarrusarena.comGeneral Manager: Frank LapsleySales & Marketing Manager: Pam Sossamon

Snapshot: This state-of-the-art, multi-purpose venue opened in 2001. Thefacility hosts a variety of concerts, fami-ly shows and sporting events. Someevents of note include: Willie Nelson,Brad Paisley, George Jones, SawyerBrown, Chonda Pierce, Sandi Patty,Moscow Ballet Graduations,Gymnastics, cheerleading and dancecompetitions, German Shepard DogClub of America – National Finals,Basketball, Arena Football, Trade andConsumer Shows.Capacities: The 28,000-sq.-ft.-arena seats5.000 for concerts, 4,390 for boxing/wrestling, 3,800 for arena football; and1,500 – 3,000 for half-house concerts.

Staging: Indoor and Outdoor portablestaging.Backstage Areas: 2 Dressing roomswith lockers and showers.Exhibition Space: Event Center A:40,000 sq. ft.; Event Center B: 30,000sq. ft.; Gold Hall 1: 20,000 sq. ft.;Gold Hall 2: 10,000 sq. ft.; CabarrusRoom A: 2,400 sq. ft.; Cabarrus RoomB: 1,200 sq. ft.; Cabarrus Room C:1,200 sq. ft.Food & Beverage: 6 on-site concessionstands; Portable concession stands available.Audience Amenities: 7 VIP Suites inarena; Wireless internet connections.Parking: 2,500 on-site parking spaces;additional 400 parking spaces withinwalking distance; 80 RV spaces.Other Venue Features: 11-acre mid-way; Paved mile track; Cattle Wash;2-acre pond.Marketing: Newsletter; Television part-nership (Channel 22), Cabarrus ArenaInsider Club, an email notice program.Demographics: 313,700 persons withina 15-mile radius; 1,377,900 personswithin a 30-mile radius; 3,154,100 per-sons within a 60-mile radius.See ad on page 27

NORTH CAROLINA


DUPLIN COUNTYEVENTS CENTER195 Fairgrounds DrKenansville, N.C. 28349(910) 275-0009; Fax: (910) 275-0028www.duplinevents.comExecutive Director: John Vogt

Snapshot: The Duplin County EventsCenter, a multi-purpose venue managedby VenuWorks that opened in October2005, is establishing itself as one ofEastern North Carolina’s premier eventcenters for meetings and entertainment.With our 27,000-square-foot Arena wecan help plan any event that you canimagine. Our main goal is to make yourevent successful from conception toreality. Whether you’re planning ameeting for 50, a banquet of 1,000, or aconcert for 4,000; we’re the place foryou.Capacities: Concert (4,200),Banquet (1,000), Wrestling (3,300),

Rodeo (1,874).Exhibition Space: 126 10X10 boothson arena floorStaging: Stageright 60’X40’ stageadjustable height range of 4’-6’.Sound/Lighting: basic PA system.Backstage Areas: Production office,Common room, 2 restrooms withshowers.Food & Beverage: 2 concession standsParking: 298 paved parking for patrons,plenty of open fields with solid base foroverflow parking. 25 RV spaces withelectric. Ample parking for trucks andbusses.Market/Demographics: Heavy military population within 1 hr of facility. Over 100,000 people within 30 miles.See ad on page 26

NORTH CAROLINA

WINSTON-SALEMENTERTAINMENT-SPORTS COMPLEX2825 University ParkwayWinston-Salem, NC 27105(336) 725-5635; Fax: (336) 727-2922www.ljvm.comAssistant Director, Booking/Marketing:Gerry Duncan

“Our facilities will fit your needs,whatever the occasion. From 15 to 15,000, we have a place for you!”

Snapshot: The Winston-SalemEntertainment-Sports Complex includes:The Lawrence Joel Veterans MemorialColiseum; Dixie Classic Fairgrounds;Joel Coliseum Annex, Bowman GrayStadium, Joel Coliseum Theatre.The facility’s flexible design offers a variety of seating and stage options toefficiently accommodate many types ofperformances.Capacities:Lawrence Joel Veteran’s Coliseum: 15,272

Joel Coliseum Theatre: 5,839Joel Coliseum Annex: 4,500Bowman Gray Stadium: 10,200Dixie Classic Fairground Grandstand: 5,000

Exhibition Space: more than 120,000square feet of meeting exhibit space.Backstage: press room, promoter's office,production offices and general meetingroom complete with phone lines; 4 starsuites, 4 spacious locker rooms;2 lounges. Entertainers' tour bus parkingwith power hook-ups in a secure area.Staging: Sisco decking available in 4’ X 8’ or 5’ X 8’ adjustable height sections; 3 EZ-Lift adjustable heightstairs for staging.Food & Beverage: 10 concessions standswith two doubles and additional specialtyfood carts. Full service catering and foodservices provided by Aramark.Demographics: Located in the center of North Carolina and midway betweenAtlanta and Washington, D.C., Complexreaches a target market of over 1.5 million individuals located within a50-mile radius. The Winston-Salem areaitself features 17 colleges and universitiesand an overall average median family income of $58,200.

See ad on page 33

NORTH CAROLINA

FLORENCE CIVICCENTER3300 West Radio RoadFlorence, SC 29501(843) 679-9417; Fax: (843) 679-9429www.florenceciviccenter.comGeneral Manager: Kendall Wall

Snapshot: Since its 1993 opening, theFlorence Civic Center has providedentertainment to the people of FlorenceCounty and the surrounding counties.The arena is home to The FlorencePhantoms Indoor Football Team, andalso has a basketball floor. The formerExhibit Hall, renamed the Ballroomnow completley carpeted and refur-bished, is home to The FlorenceSymphony Orchestra. The Center alsoaccommodates meetings, trade showsand exhibitions of all sizes.Capacities: Full arena capacity is up to10,000 and with a backdrop curtain,where seating can be arranged from2,500 to 7,000. The Ballroom will seat1,400 theater style. The arena willaccommodate 2,000 for meetings/

events, 200 exhibits, 1,250 for a banquet, and 800-classroom style.Special Seating: 8 skybox suites with144 total seats.Backstage Areas: 4 dressing rooms,green room and 3 meeting rooms nextto the arena that also serves as addition-al production and/or dressing roomsand meal areas for the crews and performers. High speed internet accessthroughout.Staging: Portable stage that can go aslarge as 60’ x 40’.Sound/Lighting: state-of-the-art.Food & Beverage: 6 permanent con-cession stands on the concourse, as wellas 4-10 portable stands; catering capa-bilities extend from snacks to horsd’oeuvres to formal dining.Parking: 2,500 parking spaces, and canaccommodate RVs and Busses. There isno charge for parking.Marketing: venue website; “In the Flo”e-mail club has over 5,000 memberswho get “E-Buzz” for all upcomingevents; monthly newsletter with 15,000circulation; Computerized marqueeboth outside and in lobby; local radio,television, and print programs available.Demographics: 700,000 population.See ad on page 29

SOUTH CAROLINA

THE HALTON ARENA9201 University City Blvd.Charlotte, NC 28221(704) 687-4800; Fax: (704) 687-4803www.haltonarena.com Director of Events: Brian O’Keeffe

Snapshot: Built in 1996, the HaltonArena is on the University of NorthCarolina at Charlotte’s campus andonly minutes away from the city ofCharlotte, a historic southern city witha thriving downtown district. Thishandsome, modern, multi-use structureis home to UNC Charlotte’s 49’ersmen’s basketball team and has hosted awide variety of events, including theHarlem Globetrotters, Jessica Simpson,and Counting Crows.Capacities: Basketball/Sports: 9,100with 2,353 premium seats. Concerts /Entertainment: 6,500 with 2,100 pre-mium seats.

Backstage Areas: 3 large dressingrooms; 2 VIP rooms complete with pri-vate showers, sofas, and other ameni-ties; pressroom.Parking: 1,600 parking spaces adjacentto the Halton Arena and an estimated10,000 additional spaces within walkingdistance of the venue.Demographics: University of NorthCarolina at Charlotte is home to23,000 students. Charlotte is the largestcity in North Carolina, located halfwaybetween Raleigh, NC and Atlanta. Thiscentrally-located city is home to morethan 600,000 people, with over six mil-lion people residing within a 100-mileradius.See ad on page 31

NORTH CAROLINA

37

ILLINOIS

INDIANA

IOWA

KANSAS

MICHIGAN

MINNESOTA

MISSOURI

NEBRASKA

NORTH DAKOTA

OHIO

SOUTH DAKOTA

WISCONSIN

MID

WE

ST

38 Facilities SuperBook 2009The Midwest

he Allen County War Memorial Coliseum represents one ofonly a few facilities in the United States to feature twoarenas under one roof. The Coliseum Arena has a seatingcapacity of nearly 13,000 with deluxe suites and club seating, while the 108,000-square-foot Expo Center has a

seating capacity of 8,000.

Located in northeast Indiana, Fort Wayne is the second largestcity in the state, just a few hours drive from some of theMidwest’s major markets, including Indianapolis, Chicago,Detroit, Cleveland and Cincinnati. The Memorial Coliseum is theperfect central location for staging programs directed to a wideregional audience. The Coliseum’s non-metro location offersaffordable and local media, yet more than 55 million people livewithin a day’s drive.

CAPACITIES Arena: The Memorial Coliseum has a total seating capacity ofnearly 13,000 for a concert in the round and includes 24 luxurysuites, 318 club seats and other state-of-the-art amenities. The Arena is home to the International Hockey League’s Komets, the NCAA Division I men's basketball team of Indiana University-PurdueUniversity Fort Wayne (the Mastodons), the Mad Ants of the NBA’s

D-League and the Freedom of the Continental Indoor Football League.

Mini-Arena: A scaled-down Arena set-up with a customizedcurtain system is available for more intimate events up to4,000 seats.

Expo Center: Flexible tel-escopic seating configura-tions can be customized for8,000 guests. The ExpoCenter can be used in itsentirety, 108,000 squarefeet, or in increments ofone-third or two-thirds.Ample loading docks andoversized drive-throughbays facilitate ease ofmove-in and move-out.

The Expo Center features a 44,000-square-foot lower level that can be used separately or for those events thatneed more space.

A L L E N C O U N T Y W A R M E M O R I A L C O L I S E U M

4000 Parnell Avenue, Fort Wayne, IN 46802(260) 482-9502; Fax: (260) 484-1637 • www.memorialcoliseum.com

A L L E N C O U N T Y W A R M E M O R I A L C O L I S E U M

“

“

The Coliseum’snon-metrolocation offersaffordable andlocal media,yet more than55 million people livewithin a day’s drive.

TGeneral Manager: Randy L. Brown, CFE

Assistant General Manager: Garnett Mills

Media and Event Marketing: Nathan Dennison

Capacities:End Concert-180 degrees: 8,843End Concert-240 degrees: 10,006End Concert-270 degrees: 10,297End Concert-360 degrees: 12,045Hockey/Indoor Football: 10,495Basketball: 11,083Parking: 4,700 spaces on-site

41The MidwestFacilities SuperBook 2009

The Arie Crown Theater is a 4,249-seat venue located just south of theLoop in Chicago. Completely redesigned in 1997, the theatre has a 90’

proscenium, full orchestra pit, 60 fly lines, a spacious green room, ampledressing rooms, and two large chorus rooms. There is a dedicated loadingdock, covered, with two bays. The theatre has two rehearsal rooms withsprung floors, a stars’ dressing room, and a crew room for backstage meals.

The Arie Crown Theater entered the 21st century with $6.5 million ofredesign and renovation. Architecturally, it is a perfect combination of pastand present, combining a diverse theater heritage with modern facilitiesand comfort. In the new millennium, the Theater continues to provideChicago with a home for top name entertainment and large-scale corporatemeetings. Its recent renovations and commitment topatron satisfaction will ensure that your experienceat the Arie Crown Theater will be a positive one.

The roster of the famous and fascinating individuals who have graced Arie Crown’s historicstage paints a ranges from from prima ballerinas torock-n-roll bands. Some of the diverse and talentedperformers seen at the Arie Crown Theater are:George Dalaras, Luis Miguel, Sheryl Crow, Elvis Costello, Alla Pugacheva,Mikhail Baryshnikov, Crosby Stills and Nash, The Beach Boys, Tony Bennett,The Bolshoi Ballet, The Boston Pops, Jimmy Buffett, George Carlin and Ray Charles.

A R I E C R O W N T H E A T E R

2301 South Lake ShoreChicago, IL 60616

Dulcie C. Gilmore, Director(312) 791-6196 • www.ariecrown.com

Pepsi® Skyline Stage® at Navy Pier®

• Gorgeous 1,500-seat summer stage in the heart of Navy Pier.

• Home to great concerts, dance and theater.

• Fully equipped, 40’ deep stage with63’ proscenium opening.

Arie Crown Theater® at McCormick Place®

• State-of-the-art, 4,200-seat theater with private loading dock.

• Superb acoustics, house lighting and sound.

• Easily accommodates shows of all sizes – 90’ proscenium opening,60’ stage depth, large orchestra pit.

Please contact:Dulcie GilmoreDirector of Theaters

2301 S. Lake Shore Drive • Chicago, IL 60616tel: 312.791.6196 (tel.) • fax: 312.791.6100

[email protected] (Arie Crown)www.navypier.com (Skyline Stage)

Our professional, dedicated staff has a combined background of 60 years experience in the arts &entertainment industry. We offer marketing support, full ticketing services & technical assistance.


THE LATEST FOOD & BEVERAGE UPDATESNow Being Served in Hot News:

www.facilitiesonline.com

As the regional entertainment hub for NW Iowa & SW Minnesota, the Clay County Regional Events Center can do it all! With a 2,500 capacity arena, 24,000 sq. ft. column free exhibit hall, and a 7,600 sq. ft. ballroom, it is the perfect place for your next event.

2,580 full concert set1,572 open floor set

130 - 10’ X 10’ booths

clay countyregional centerevents

For booking please contact: Scott Hallgren, General Manager

712-580-3000

A VenuWorks managed facility

Ringling Brothers and Barnum & Bailey Hometown Edition Circus z�NPRA Professional Bull Riding World Famous Lipizzaner Stallions z TobyMac / Barlow Girl / Thousand Foot Krutch�z�WWE RAW Doodlebops Live! z�Kenny Rogers z�Lorie Line z�Care Bears Live! z�Northwest Iowa Home Show

Clay County Regional Events Center800 W. 18th St. z�Spencer, IA 51301

www.SpencerEvents.com

WWE RAWCorporate Event

Northwest Iowa Home ShowRingling Brothers and Barnum & Bailey Hometown Edition Circus

Delivering OUTSTANDING Experiences

Venue Capacities:

Sesame Street Live!

38 Special Concert

The Clay County Regional Events Center is managed by VenuWorks (formerly Compass Facility Management), the third-largest facilities management company in the United States. VenuWorks is well known for its success in providing full management services for arenas, theaters, and convention centers, which are primarily under the governance of municipalities, counties, colleges, and universities. It also manages food and beverage operations, performs feasibility studies, does consulting work and provides event booking and promotion services.

Backstage Areas:Area includes two dressing rooms and a private green room. A wash bay can convert into additional dressing room space, production offices, meet-n-greet area, etc. Loading dock available with hydraulic load leveler.

Food & Beverage:Exclusive on-site caterer with full-service commercial kitchen.

Ticketing:Full service box office. Facility is a TicketMaster venue.

Marketing / Demographics:Spencer is the regional hub serving NW Iowa & SW Minnesota targeting a rural demographic within 100+ mile radius. Marketing services are available.

Parking:750+ free spaces available on site with additional parking on Clay County Farigrounds. Truck & Vendor parking available in service area.

Opened November of 2003, the Clay County Regional Events Center has become a regional entertainment hub. It is conveniently located in Spencer, Iowa on the Clay County Fairgrounds. The facility includes a 7,600 sq. ft. Grand Ballroom, divisible into 6 individual meeting rooms, and a 24,000 sq. ft. arena/exhibit hall. A boardroom, event office, dressing rooms, and private Green Room are also available.

Capacities:Arena/Exhibit Hall- 24,000 sq. ftFull concert set – 2,580Wrestling / Boxing (in the round) – 2,654Theater set – 2,160Open floor set (Circus, Bull Riding) – 1,572Banquet – 1,400

Grand Ballroom- 7,600 sq. ft.Theater style – 750Rounds – 504Classroom style – 450

Staging, Sound/Lighting:40’ X 84’ (or custom build) - StageRight professional concert staging 40’ X 60’ - 50,000 pound capacity sound/lighting grid (1,000 – 2,000 lbs. per hang point)

Show Power:Total of 800 amps 208v 3-phase show power. 400 amp 208v service and 200 amp 208v service with camlocks located in arena. 200 amp 208v service with camlocks located in loading dock, available as show power or may be used for buses and other backstage needs.



HOYT SHERMAN PLACETHE PLACEA grand manor home built in 1877 by prominent businessman Hoyt Sherman; the structure is now a museum and performing arts center.

Located at the cornerstone of Des Moines’ historic Sherman Hill neighborhood, the Theater and adjacent Art Galleries have become a vibrant community-gathering place for a diverse group of performing artists and arts organizations, as well as serving corporate and individual customers’ needs for meetings, exhibits, and social gatherings. Concurrently, the mansion has welcomed visitors from around the country to tour the Victorian home with its unique architectural features, antique furnishings, and art.

THE THEATERAt the heart of the programming activities is the Theater, which opened in 1923. It is Central Iowa’s only mid-sized performing arts venue and the last remaining historical theater in Des Moines. Outstanding acoustical characteristics, one-of-a-kind rococo plasterwork, historic wall grills that compliment the high domed ceiling, an immense arched balcony, box seating, and a beautiful mezzanine are key features of this historic theater known for both its intimacy and grandeur. Artists who have graced the stage include Joan Baez, David Sedaris, Lyle Lovett, Dwight Yoakam, and Jeff Dunham.

THE GALLERIESRespectively added to the house in 1907 and 1923, the Art Gallery and Byers Room with their ballroom design contain an impressive collection of rare artworks, elaborately carved furniture and ancient artifacts. The galleries can be transformed for a unique sit down dining experience, a social cocktail party or a unique meeting place.

Hoyt Sherman Place is listed on the National Register of Historic Places and is a member of the League of Historic American Theaters.

VENUWORKSHoyt Sherman Place is managed by VenuWorks (formerly Compass Facility Management), the third-largest facilities management company in the United States. VenuWorks is well known for its success in providing full management services for arenas, theaters, and convention centers, which are primarily under the governance of municipalities, counties, colleges, and universities. It also manages food and beverage, performs feasibility studies, does consulting work and provides event booking and promotion services.

HOYT SHERMAN PLACETHE PLACE FOR

Our 1,250-seat — historically preserved, state-of-the-art theater includes a private loading dock, superb acoustics, house lighting and sound.

Our professional, dedicated staff has a combined background of 50 years experience in the arts and entertainment industry. We offer marketing support, full ticketing services and technical assistance.

For rental information and a virtual tour of the mansion, art gallery and theater, visit our website at www.hoytsherman.org.

Booking Contact: Erica Hartschen515.313.1756 or 515.244.0507 ext. [email protected]

www.hoytsherman.org

A VenuWorks Managed Facility.

HS_Ad Vert.indd 1 11/13/07 1:20:13 PM


he MORRIS originally opened as The PalaceTheater in November, 1921. The buildingwas designed to combine many differenteras in architectural history: ItalianRenaissance, Spanish Revival, and Baroque.Architect, J.S. Aroner of Chicago hoped that

a trip through the theater would make patronsfeel like they had just made a trip through Europe.The opulent interior décor was designed byMarshall Fields of Chicago. Patrons of the Palaceenjoyed a magnificent ballroom and a theater thatboasted the largest stage in the state and luxu-ries of the time such as a supervised nursery, asitting room for women complete with an atten-dant, and a smoking room for men.

In August of 1959, with the advent of televi-sion causing low attendance records, the theaterwas almost demolished. Mrs. Morris purchasedthe theater for an undisclosed sum and sold it tothe city for $1.00 who then renamed it the MorrisCivic Auditorium in her honor.

The MORRIS in February 2000 completedextensive $24.3-million renovation (soft and hard dollars) and was renamedTHE MORRIS PERFORMING ARTS CENTER. The MORRIS reopened boastingupgraded technical equipment, enlarged performance and backstagespaces, as well as a completely restored interior.

The MORRIS offers the best of the old and new: a combination of opu-lent décor and rich history with upgraded technical equipment and expand-ed space. The MORRIS now hosts over 125 events per year including popsconcerts, national Broadway tours, dance, symphony, comedians, rock con-certs, etc. The MORRIS has over 156,000 guests yearly and has an econom-ic impact of $5.9 million on the City of South Bend.

The MORRIS— best kept “touring” secret in the Midwest: a low-costshowcase for rehearsals and early performances of a tour.

In 2003, the MORRIS Bistro Restaurant opened on the lower level as“The place to go before the show.” Seats up 100, available for private parties.

M O R R I S P E R F O R M I N G A R T S C E N T E R

211 N. Michigan Street, South Bend, IN 46601(574) 235-9190 • 1-800-537-6415 • (574) 235-5604 • www.MorrisCenter.org

M O R R I S P E R F O R M I N G A R T S C E N T E R

““

Designed tocombine many differenteras in architecturalhistory: ItalianRenaissance,SpanishRevival, and Baroque.

T


Reach for the Stars!Reach for the Stars!

937-775-3498www.nuttercenter.com

937-775-3498www.nuttercenter.com

Dayton, OhioDayton, Ohio

John Siehl, CFEJim Brown

John Siehl, CFEJim Brown

Facilities Super Book ad green:4.75x9.563 11/9/07 1:49 PM Page 1

Ervin J. Nutter Center, located on the campus of Wright State University, is a

multi-purpose entertainment and sportscomplex that was opened in December1990. A permanent NHL regulation-size ice floor was added in 1996.

CapacitiesThe Nutter Center can be configured intofive different set ups, including end stage— 12,000 capacity for in "the round" —11,236 capacity for basketball — 10,464capacity for hockey — 9,998 capacity, andhalf house* —2,000 — 7,500 capacity.The Nutter Center has a 50-foot curtain andtruss system that can be adjusted to fitnearly any capacity. The Nutter Center is afull service, multi-purpose facility.

Market/DemographicsPopulation of Greater Miami Valley Area(eight Counties) is approximately 1.7 million. The Nutter Center has a full-service marketing department.

Box Office/TicketingFull service, on-site box office offeredthrough Ticketmaster.

Lighting, Sound & StageStageRight stage – 32" x 8’ decks – 60’ x 40’ stage with 12’ x 24’ wings. Adjustheight = from 4’ to 7’. House sound system:center hung community system. Four Lycian1290 XLT, 2K spotlights. Center hung, four-sided Mitsubishi Diamond Vision video wall with graphics, live crowd shots, andinstant replay capabilities. Full rigging grid available.

Food & BeverageOvations provides all in-house catering and concessions.

E R V I N J . N U T T E R C E N T E R

Ervin J. Nutter Center at Wright State University(937) 775-3498 • Fax: (937) 775-2060 • www.nuttercenter.com

Box Office Phone:(937) 775-4789

Fax: (937) 775-4788

Capacities: end stage(@ 12,000); in "theround" (11,326); half-house (2,000 – 7,500)

Rent: The per dayrental fee for a ticket-ed event, full-arena set-up is $6,000 vs.10.5 percent of thegross ticket sales, plusall reimbursable fees(negotiable).Reimbursable feesinclude, but are notlimited to, staffing,stagehands, catering,changeover, house-keeping, equipmentrental, etc.

Tax: Fairborn 3/4%.

Merchandising: 4 per-manent novelty stands.

Dressing Rooms: 6 dressing roomslocated stage left,floor-level.

Parking: Backstage,floor-level; capacityfor 20 trucks andor/buses; 4,238 totalpublic parking spaces.


PHONE 785-826-7200 • FAX 785-826-7207P.O. BOX 1727 • SALINA, KANSAS 67402-1727 • www.bicentennial.org

Salina Bicentennial Center

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At the crossroads of I-70 and I-135

BICE-1260 Gen Ad QP 4C Name Change 12/4/08 3:35 PM Page

Location and versatile design make this 8,000-plus-seat arena and conven-tion facility a great venue for everything from rock to Ravel, basketball toballet, rodeo to Broadway musicals, and wrestling to monster trucks. TheCenter is located in Salina, KS, a thriving town of 50,000 at the intersec-tion of I-70 and I-135, and serves a 24-county trade area of 350,000. It isprofessionally managed, fully equipped and surrounded by ample free off-street parking.

The Salina Bicentennial Center has fixed arena seating for up to 7,600surrounding 21,000 square feet of open multi-use floor space that easilyconverts to an auditorium or theater with temporary seating, a sportsfacility, or an exhibition hall. Just outside the floor space are concessionareas, restrooms, dressing rooms, and a super-sized overhead door forvehicles and equipment.

S A L I N A B I C E N T E N N I A L C E N T E R

800 The Midway, P.O. Box 1727, Salina, KS 67402-1727(785) 826-7200 • Fax: (785) 826-7207 • www.bicentennial.org

The Salina Bicentennial Center hosts a variety of events.


Nestled along the banks of the Mississippi River, the RiverCenter/AdlerTheatre is indeed a “center of exceptional events” in the Midwest. The

RiverCenter/Adler Theatre staff takes pride in providing clients with every-thing they need to ensure an event that meets objectives and exceedsexpectations, with personalized event coordination, exclusive catering,show decorating and more.

Meeting and event planners find the light and industrial feeling of theRiverCenter immediately appealing. Whether a board meeting for 15 or a con-vention of 3,000, the RiverCenter/Adler Theatre is ideal for meetings, conven-tions, consumer shows and an array of special events, offering 100,000 squarefeet of flexible meeting and event space to meet the needs of any group.

Originally an RKO movie theatre that opened in 1931, the Adler Theatreboasts seating of 2,400 in a beautiful historic art-deco style that reopenedfor live performances in 1986. Recently updated again with an expandedbackstage to accommodate bigger shows, other improvements were alsomade to the sound system and lighting and rigging capabilities, as well asimproved heating and cooling.

The Adler Theatre perfectly complements the RiverCenter, providing dis-tinct but separate entities adjacent to each other for multiple-layered func-tions and meetings. Any event can be enhanced with the use of the AdlerTheatre, and conventions, trade shows, or annual events at both the Adlerand the RiverCenter are always accompanied by uncompromising service.

The RiverCenter/Adler Theatre is managed by VenuWorks (formerlyCompass Facility Management), the third-largest facilities managementcompany in the United States. VenuWorks is well known for its success inproviding full management services for arenas, theaters, and conventioncenters, which are primarily under the governance of municipalities, coun-ties, colleges, and universities. It also manages food and beverage opera-tions, performs feasibility studies, does consulting work and provides eventbooking and promotion services.

R I V E R C E N T E R / A D L E R T H E A T R E

136 E Third Street, Davenport, IA 52801(563) 326-8500 • Fax: (563) 326-8505

www.riverctr.com • www.adlertheatre.com

In the beautiful Black Hills ofSouth Dakota exists a facility unlikeany other. A 10,000 seat arena, a6,500 seat ice arena, a 1750 seat the-atre, with 180,000 sq. ft. of meetingand trade show space all under oneroof.

Full Service Catering

Brand New 6,500 Seat Arena

Our new ice arena accommo-dates a regulation size hockey rinkand is suitable for ice shows, ice rac-ing and professional hockey as wellas most non ice events.

Our new team, the Rapid CityRush, is playing now and is a strongcompetitor in the Central HockeyLeague.

Disson Skating & GymnasticsSpectacular, Disney On Ice, andMotorcycle Ice Racing are just someof the ice events scheduled this year.

444 Mt. Rushmore Rd. N., Rapid City, SD 57701 Phone 605-394-4115 • Fax 605-394-4119 • 1-800-GOTMINE

www.gotmine.com

The Theatre

New Ice Arena

The Center Of It All

Building a new ice arena attached to a complex thatalready contains an arena, a theatre, and 2 convention halls,along with 12 meeting rooms is not an easy thing logistically. Many people spent countless hours strategizing to keepeverything running during the building phase.

Now that the arena is built, the real work starts. Nowwe have to keep it full. We hope you can help us with that. We’ll provide a wonderful new space and an enthusiasticaudience. You provide an exciting and interesting new event.We have big plans and we want you to be part of them. Call605-394-4115 for information or see our new web site at...

www.gotmine.com

Fall 2007

Fall 2008

Spring 2008

Completed Winter 2008

It Was A Big Job!


The Show Me Center, a multipurpose facil-ity, located on the scenic campus of

Southeast Missouri State University in CapeGirardeau, MO, is an entertainment, sports andtrade/business venue serving the communities ofSoutheast Missouri, Southern Illinois and WesternKentucky for the past 20 years. Cape Girardeau County’s populationexceeds 68,000 and has over 300,000 residents within a 40-mile radiusof Cape Girardeau. The surrounding area also offers a growing collegestudent population of over 35,000.

The Show Me Center arena seats 7,200 for concerts. A dynamic cur-tain system enables an intimate setting for smaller audiences of 2,000-4,000. The center also provides convenient on-site parking for 2,250 cars.

The flexibility of the Show Me Center has attracted such recentmusicians as Bob Dylan, Sheryl Crow, Kenny Chesney, Nickelback, TransSiberian Orchestra, Toby Keith, ZZ Top, Brad Paisley, Carrie Underwood,Audio Adrenaline, Mercy Me and TOOL; theater events including: Porgy

& Bess, Damn Yankees, Cats,Grease and the Moscow Ballet;and family entertainment: SesameStreet, The Wiggles, Bear in theBig Blue House, My Little Pony,Disney on Ice, The HarlemGlobetrotters, and WWEWrestling. The arena is alsohome to the Division I Southeast

Missouri State University Redhawks basketball program. AdditionalShow Me Center sporting events include motor sports thrill shows,PRCA Rodeo and large high school sporting events including basketball,volleyball and indoor soccer.

The Show Me Center’s retracting, telescopic seating design allows for32,000 square feet of exhibition space in the main arena while sevenmeeting rooms and two concourses provide many multiple use opportuni-ties for conventions, trade shows and business meetings. Some of thetrade events hosted by the arena include: Outdoor Sports Show, SoutheastMissouri Home Builders Show, Midwest Forestry Products Show, MissouriGun and Knife Show and the Christmas Arts and Crafts Fair.

The city of Cape Girardeau boasts over 1,000 hotel rooms, 100restaurants, offers a historic downtown by the Mississippi River andserves as a community hub to hundreds of thousands of consumers. TheShow Me Center is a well established destination millions have chosenfor their entertainment, sports and business event for the past 20 years.

S H O W M E C E N T E R

1333 N. Sprigg Street, Cape Girardeau, MO 63701(573) 651-2297 • Fax: (573) 651-5054 • www.showmecenter.biz


C A PAC I T I E SThe Swiftel Center is a full service, multi-purpose facility and can be configured intomany different set ups including — 4300 capacity for basketball, 5400 End-stageConcert (reserved), and 7000 End-stage Concert (festival). In addition, the SwiftelCenter offers 15,000 square feet of meeting space. We may be selling space in ourfacility, but the real foundation is our staff. With our dedication to make your eventsuccessful from conception to reality, the Swiftel Center is able to provide superiorservice with a friendly smile.

M A R K E T / D E M O G R A P H I C SPopulation within a fifty (50) mile radius is approximately 275,000.

B OX O F F I C E / T I C K E T I N GThe Swiftel Center is a Ticketmaster facility with a full service on-site box office.

S O U N D A N D S TAG EStageRight Stage — 40' x 60'. Adjust height from 4' to 6'. House sound system is aBOSE Quality Systems center hung powered by Crown Amplification throughoutthe building. Full Rigging grid available and Daktronics Galaxy Message Center.

F O O D & B E V E R AG ETreat America Food Services provides all in-house catering and concessions.

M A N AG E D BYThe Swiftel Center is managed by VenuWorks (formerly Compass Facility Management), the third-largestfacilities management company in the UnitedStates. VenuWorks is well known for its success in providing full management services for arenas, theaters, and convention centers, which are primarily under the governance of municipalities, counties, colleges, and universities. It also manages food and beverage operations, performs feasibility studies, does consulting work and provides event booking and promotion services.

S W I F T E L C E N T E R

Midwest Hospitality at its Best

Midwest Hospitality at its Best! 824 32nd Avenue • Brookings SD 57006 • 605-692-7539

www.swiftelcenter.com • Fax: 605-697-6393For booking information, please contact

Tom Richter, Executive Director at: [email protected].

Located along Interstate 29, exit 132. Brookings offers two major roadways leading to the Center: I-29 and US Hwy 14.


he U.S. Cellular Arena is located in downtown Milwaukeeacross the street from the Midwest Airlines Center con-vention facility and attached to the 4,100-seat MilwaukeeTheatre. The buildings are close to hotels, dining andnightlife, and easily accessible from freeways.

HistoryThe U.S. Cellular Arena opened in 1950 as the MilwaukeeArena, and was later famous as “MECCA,” home to a vibrantRobert Indiana-designed basketball floor, champion teams and araucous reputation. Comprehensive improvements since 1997helped land the U.S. Cellular Corp. wireless firm as a title sponsor in 2000. The building is now home to the 2005 (and four-time) champion Milwaukee Wave indoor soccer team (MISL) andthe 2005 Horizon League Champion University of Wisconsin-Milwaukee Panthers men’s basketball team, and hosts a widerange of entertainment events and other assemblies.

The U.S. Cellular Arena’s connected sister facility, TheMilwaukee Theatre, features 21st-century theater design and technology ina creative and architecturally spectacular “adaptive re-use” of the historicMilwaukee Auditorium that created a hard-working but elegant 4,100-seat“destination” theater within the shell of the old building.

CapacitiesThe arena’s maximum capacity is 12,700. Boxing/wrestling events can seatup to 12,200; basketball capacity is 11,366, and soccer/hockey capacity is9,556. “Open floor” events use the 8,910 permanent seats, and concertswith an end stage and 180-degree sightlines can seat 8,697. Smaller the-ater and arena configurations are possible using curtains to mask off oneend or the upper parquet. The 24,000-square-foot floor can accommodateschoolroom setups for 1,000, banquets of 1,800 diners at five-foot rounds or155 10’ x 10’ exhibit booths.

MarketsThe U.S. Cellular Arena is the only venue of its size serving the diverseMilwaukee metropolitan market of 1.7 million people. Some four millionpeople live within an hour’s drive, including residents of Chicago’s mostaffluent suburbs. The contiguous complex of the U.S. Cellular Arena andThe Milwaukee Theatre offers an outstanding setting for indoor, multi-stage“festival” events, and their proximity to the Midwest Airlines Center makesthe campus as a whole an excellent convention destination.

Box Office/TicketingThe U.S. Cellular Arena and the attached Milwaukee Theatreare Ticketmaster venues for remote, phone and online ticketsales. Group, Internet and fan club pre-sale arrangements maybe made through the Box Office Manager.

Lighting, Sound & StagingThe arena’s brawny ceiling can support 450,000 pounds ofhanging gear—enough to suspend a tour motorcade of fiveloaded 18 wheelers and a five-ton merchandise truck! Riggingpoints on its main steel bays are rated to 8,000 pounds each,and secondary rigging points support 4,000 pounds each.Recent upgrades include the installation of six 600 Amp powersources, new sports and flood lighting, new scoreboards,house sound and video systems, a built-to-suit portable stage,and ice-making equipment.

Food & Beverage ServiceLevy Restaurants, the exclusive catering and concessions provider in theU.S. Cellular Arena, Milwaukee Theatre and Midwest Airlines Center, hasforged unique local partnerships that contribute to a growing reputation forsuperior service and product. Dr. Pepper/7Up Bottling Group (DPSUBG)brands have exclusive pouring rights.

U . S . C E L L U L A R A R E N A

400 West Kilbourn Ave., Milwaukee, WI 53203(414) 908-6000; (414) 908-6001 • Fax: (414) 908-6010 • www.wcd.org • www.uscellulararena.com

U . S . C E L L U L A R A R E N A

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The arena’sbrawny ceiling can support450,000 pounds ofhanging gear.

T

Sales: (414) 908-6092 ADA ticketing: (414) 908-6035 Box office fax: (414) 908-6011 Rent: Call for rates Tax: 5.6% state/local sales tax;5.85% for food & beverage Merchandising: Five StarMarketing Dressing rooms: Two star, Four team/chorus Co-promotes: Yes Parking: 190 spaces on-site; 14,000 in a four-block radius

Maximum capacity: 12,700 Permanent seats: 8,910 End concert—120-degree sightlines: 7,910 End concert—180-degree sightlines: 8,509End concert—270-degree sightlines: 9,858 End concert—360-degree sightlines: 11,466Concert in the round: 11,848 Open floor: 8,910 Basketball: 11,119Soccer/hockey: 9,600 Boxing/wrestling: 12,146Ice show w/end stage: 6,689


ARIE CROWN THEATER2301 South Lake Shore DriveChicago, IL 60616(312) 791-6196; Fax: (312) 791-6100www.ariecrown.comDirector: Dulcie C. Gilmore

Snapshot: The Arie Crown Theater is a4,249-seat proscenium theatre with fullproduction capability and superbacoustics. The Arie Crown Theaterentered the 21st century with $6.5 million of redesign and renovation.Architecturally, it is a perfect combina-tion of past and present, combining adiverse theater heritage with modernfacilities and comfort. Also availableduring season, the Navy Pier’s® SkylineStage®, a gorgeous 1,500-seat summerstage in the heart of Navy Pier.Staging: 90’ wide by 40’ prosceniumopening with 58.4’ a stage depth of58.4 feet. The hydraulic orchestra pitis 16.5’ wide at the centerline (SkylineStage features 40’ deep stage with 63’proscenium opening).Backstage Areas: 10 individual dressing

rooms, a star dressing room, two chorusrooms, two large rehearsal rooms, techrooms, special storage areas and a “greenroom” for VIP and performers’ use.Lighting: 12 fixed electrical battens withinclude: 3 spot pipes with 30 –2KW fres-nels each; 9 pipes with 500 watt par 56borderlights with red, green, amber andblue rhondels; Cyclorama footlights withcolored rhondels. E.T.C. Source 4 instru-ments located at the cloud bridge, bal-cony rail, high mast, box boom rails andtormentor positions, including, 10, 19,and 26 degree lamps, 3 Xenon Gladiatorspotlights.Sound: D1 Live Custom System, pro-vides a D1 Live system with redundantpower supplies in the control surface andrack—stage rack has 56mic inputs, 32line outputs; 3 EAW Flown Clustersspeakers; 4 ASV full range balconyspeakers flown from clouds; additionalupper balcony, under balcony, continuousstage lip speakers as well as back wall andside wall EFX speakers; 4 Yamaha moni-tor speakers – passive – 400 watt.Food & Beverage: Levy Restaurants atMcCormick Place; Food and beverageservice in lobby.Market: The Arie Crown Theater islocated in LakesideCenter atMcCormick Place,just 2.5 miles south ofdowntown Chicago.See ad on page 41

ILLINOIS

EMIL AND PATRICIA A. JONESCONVOCATION CENTER9501 S. King Dr. Chicago, IL 60628(773) 821-2701; Fax: (773) 821-2710www.csu.eduExecutive Director: Monty Jones, Jr.

The Gem of Southside ChicagoSnapshot: Managed by VenuWorks,this brand-new, multi-purpose facility,located on the campus of Chicago StateUniversity, opened Summer 2007 withthe school’s commencement ceremonyand a USA vs. Italy Men’s Volleyball.This Facility—one of the best the cityof Chicago and the state of Illinois hasever seen— is 140,000 sq. ft. and hasenough assembly space to seat up to6,500 people. Some of its many featuresinclude: eight locker rooms, one weightroom, updated training room, academicstudy rooms, multiple concession areas,ticket booths, one hospitality suite,service areas, storage, and many otheramenities.

Seating Capacities: Assembly Spaceseating— 5,000; athletic events accom-modate—5,000; 180- configuration—4,900, 240-configuration seats 5,000;270-configuration—5,200; 360-config-uration—6,200.Exhibition Space: Arena floor and spa-cious concourse level are available forexhibit space.Staging: 60’ x 32’ x 5’ maximum staging.Sound/Lighting: General PA systemwith 8 channel lighting board.Backstage Areas: Support Facilitiesoptimize the multiple functions of theCenter, such as faculty offices, 8 dress-ing/locker rooms, storage, and electricalhook-up service areas.Food & Beverage: 6 concession stands.Suites: Hospitality Suite accommodatesup to 100 people Markets: Chicago Metro Area has apopulation of over 9.7 million peopleChicago; Chicago State Universitywhich has estimated 8,000 students and3,00 faculty and staff. 25+ colleges/uni-versities within 30 mile radius.Media: 105 radio stations, 25+ col-leges/universities, 15 local televisionstation; 20+ local newspapers.See ad on page 37

ILLINOIS

iwireless CENTER1201 River DriveMoline, IL 61265(309) 764-2001 Fax: (309) 764-2192www.iwirelessCenter.comExecutive Director: Scott Mullen

Snapshot: The i wireless Centeropened its doors in May of 1993 withtwo sold out performances of NeilDiamond. The venue is host to theAHL Quad City Flames and the AF2Quad City Steamwheelers. The facilityhas recently added over $2,000,000 inrenovations including a new ice floorsystem to accommodate our AHLhockey team, a new 450-square-footTeam Store, a Premium Seating Areaand VIP Lounge and a Whiteway LEDFascia Display System.Capacities: 12,000-seat arena (whichseats 11,500 end stage, 12,000 centerstage, 10,700 for basketball, and 9,500for hockey and arena football) and the20,000-square-foot conference center

which also offers 11,000 square feet oflobby space. The theater at the i wire-less Center can be configured into3,000-6,000 seats.Lighting: 8 Xenon Supertrouper spot-lights.Backstage Areas: Dressing Rooms – 7dressing rooms, including 4 teamrooms, 1 training room, 1 small room, 3production offices & a VIP promoteroffice.Food & Beverage: 6 concession standsplus VIP Lounge for Premium Seatholders. Full service in-house cateringby Aramark.Parking: 937 on-site spaces, 300 spaceparking ramp across the street and anadditional 1,000 spaces nearby.Marketing: full-service marketingdepartment; promote and co-promoteevents.Demographics: Centrally locatedbetween Chicago, St. Louis,Indianapolis, Minneapolis, and Omaha.The metro market is 400,000 strongwith over 1.5 million people livingwithin an hour’s drive.See ad on page 45

ILLINOIS

BRADEN AUDITORIUM/ BONE STUDENTCENTER100 N. University StreetNormal, IL 61790-2640(309) 438-2222; Fax: (309) 438-3544www.bsc.IllinoisState.eduJeff B. Helms Assistant Director

“Gateway to Campus”Snapshot: The Bone Student Centerserves as the hub of student life atIllinois State University and as a land-mark resource to the Bloomington/Normal community. With outstandingshows, great service and reasonablerental rates, the campus and local com-munity turn to the Bone StudentCenter for social, recreational, cultural,educational and professional activities.As a community gathering place, thestudent center is an exciting environ-ment that links people to people andtruly serves as the “Gateway toCampus” at Illinois State. Serving asthe “Gateway to Campus,” the BoneStudent Center, along with the Braden

Auditorium and Bowling & BilliardsCenter, is committed to providingexcellent facilities, services, and programs.Capacities: Braden Auditorium – totalcapacity 3,457 Seating available on theOrchestra (1,401), Mezzanine (1,050)and Balcony (1,006) levels; Distancefrom rear balcony is 174 ft.Backstage Areas: The Bone StudentCenter is a 258,000-sq.-ft. venue hous-ing a 3,457-seat, continental style the-atre and twelve meeting / banquetrooms ranging in size from 200 squarefeet to 14,000 square feet. BradenAuditorium offers a eight backstagedressing rooms ranging in size from 1or 2 person “star” dressing rooms to 40person chorus rooms.Food & Beverage: Burger King, PizzaHut Express, Cage II Coffee and More,and a McAlister’s Deli.In-House Staff: Production ServicesGroup can provide everything from fulltheatrical sound and light to data pro-jectors and sound systems for a smallbusiness meeting; coordinate with localand regional vendors to bring in spe-cialty or“non-inven-toried”audio / visualequipmentas neededfor yourevent.

ILLINOIS


PEORIA CIVIC CENTER201 S W Jefferson AvenuePeoria, IL 61602(309) 673-8900; Fax: (309) 673-9223www.PeoriaCivicCenter.comGeneral Manager: Debbie Ritschel

The place to be for live entertainment since 1982Snapshot: Opened in 1982, The PeoriaCivic Center is a complex of an arena,theater and upscale convention facili-ties which completed a $55,000,000revitalization in summer 2007.Managed by SMG since 1990 and foodand beverage contracted to Centerplatesince 1991.Capacities: Arena: 12,000 seats (cutdown capabilities from 4,000 seats on upwith curtaining); Theater: 2,200 seats.Exhibit Space: convention exhibitspace is 110,000 sq. ft.; additional45,000 sq.ft. meeting space.Backstage Areas: Main Club Room

2,025 sq. ft. Annex 1,120 sq. ft., GreenRoom 800 sq. ft and Dressing roomsconsist of one production office, fourlarge team dressing rooms and foursmaller dressing rooms.Staging: Sico Type C Stage in 8’ X 8’sections with a 125 lb. sq. ft. loadcapacity and an adjustable height of48”-72” and 2784 sq. ft. (60’ X 40’ witha 8’ X 16’ wings).Lighting: Incandescent, variable light-ing or mercury vapor options are avail-able. Also available are eight 2,000watt Xenon Super Trouper FollowSpots.Food & Beverage: Multiple concessionstands with over 50 points of sale innew and expanded arena concession andfood court areas.Audience Amenities: ArenaScoreboard featuring a four-sided videoscoreboard with complete in-house sup-port service. Trim height is 47’6”;Verizon Wireless Café.Marketing: Marketing Departmentoffers a variety of services includingmedia buying and promotion coordina-tion, PR support, and graphic design;email database of 52,000; UpcomingEvents program on the regional cable system.

ILLINOIS

ALLEN COUNTY WARMEMORIAL COLISEUM4000 Parnell Avenue Fort Wayne, IN 46802(260) 482-9502; Fax: (260) 484-1637www.memorialcoliseum.comGeneral Manager: Randy Brown, CFE

Great Center—Great City!Snapshot: The Allen County WarMemorial Coliseum is a multi-usevenue which includes a 13,000-seatarena with club seats and luxury suites,over 148,000 square feet of ExpoCenter space. The building was re-ded-icated on November 9, 2002 after anextensive renovation and expansion.Capacities: The Memorial ColiseumArena can seat up to 11,656 for a con-cert in-the-round, 12,500 for a full-house end stage concert and 4,000 for ahalf-house concert. The Expo Centerhas a variable capacity up to 8,000 forconcerts, basketball or other sportingevents such as indoor automobile.

Staging: Staging 80’ x 40’ with 4’ to 6’height is available, including skirting,steps (4), hand rail, chair rail and lights.Sound/Lighting: Zenon Gladiators(10) and Zenon Super Trooper (2)spotlights on 12 permanent decks areavailable in Arena. Zenon SuperTroopers (4) and Lycian 400 Superarc(2) are available in the Expo Center.Backstage Areas: The Arena offers fourmajor, two minor and two team roomdressing rooms. The Expo Center offerstwo major and one minor dressingroom.Food & Beverage: 14 concession standson three levels and catering services to a 100-person Super Suite,322 club seats and 24 private luxurysuites; on-site restaurant. The ExpoCenter offers 4 concession stands andfull catering services.Marketing: Full-time marketing/pro-motions staff assists with media buying,media relations and group sales.Market: Fort Wayne is the secondlargest city in the state of Indiana, just a few hours drive from the Midwest’sother major markets.See ad on page 39

INDIANA

MORRIS PERFORMING ARTS CENTER211 N. Michigan StreetSouth Bend, IN 46601(574) 235-9190; (800) 537-6415Fax: (574) 235-5604www.MorrisCenter.orgExecutive Director: Dennis J. Andres

“The Hottest Tickets in Town!”Snapshot: The Palace Theater original-ly opened in 1921 with a design thatreplicated Italian Renaissance, SpanishRevival, and Baroque architecture andfeatured an opulent interior décor. In2000, having been closed for 26 monthsto complete an extensive, $24.3-millionrenovation. The Morris PerformingArts Center re-opened combining thevenue’s historical design and opulencewith extended space and state-of-the-art equipment.Seating Capacities: 2,560.Backstage Areas: 8 Dressing Rooms,2 Chorus Rooms in Lower Level Hair/Wardrobe Room 30x18; Catering Room.

Staging: Brand new stage, 45’ deep by103’ wide, with a 72’ fly height and 70fly lines; Expanded orchestra pit; FullWenger symphonic shell; Fully updatedutilities and HVAC system.Sound: 40 channel DDA console,cluster, fill and under balcony speakers,300-watt system.Lighting: 4 Super Trouper FollowSpots, ECT Insight 3 System, (48)Pars, (16) 36-degree Source 4, (26) 26-degree Source 4, (58) 190 degreeSource 4, (10) 5-degree Source; 4, (10)Triple Cyc, (48) 10-degree Source 4.Food & Beverage: Centerplate/Masterpiece Creations is exclusiveonsite food and beverage provider.In 2003, the Morris opened the BistroRestaurant in its lower level— ‘Theplace to go before the show’—whichserves dinner & cocktails.Audience Amenities: Side Boxes, NoPillar Obstructed Views; state-of-the-art marquee.Parking: more than 2,000 parkingspaces available.Demographics: 1 million within 40-minute drive; venue hosts more than125 events per year, attracting over156,000.See ad on page 46

INDIANA

CENTRAL IOWA EXPO1827 217th St,Boone, IA 50036(515) 433-6900 www.centraliowaexpo.comGeneral Manager: Andy Long

Iowa’s Newest OutdoorEntertainment Venue Snapshot: Managed by VenuWorks,this 106 acre outdoor multi-purpose sitethat was originally developed to be theIowa biennial host site for the annualFarm Progress Show. The CIE Siteincludes an infrastructure of roads, utili-ties, and water, a collection of smallerbuildings, and an administration build-ing. Located in the middle of theHeartland, the Central Iowa Expo canhost agricultural events, outdoor con-certs and festivals, rallies, outdoorsporting events, markets and tradeshows, and other events that can onlybe challenged by your imagination.Capacities: Outdoor concert/festival –1- 25,000 +Exhibition Space: Outdoor trade shows

– 100 acres exhibit space divisible intosections that can handle 500 + exhibitors;Meeting space – 2,000-square-foot,multi-use meeting room. Multiple small-er buildings available for use.Backstage Areas: Backstage createdand provided by off-site vendors. Thereis capability to utilize onsite structures.Food & Beverage: Food and Beveragerights are controlled by CIE. Caterersand independent concessionaires can bearranged in conjunction with CIE.Venue Features: Site is wired forphone, internet and electrical, has twopermanent restroom facilities, outdoorloading dock and camping locationavailability.Marketing: VenuWorks managed facili-ty that is ready to assist you in yourmarketing needs.Demographics: Primary target marketis Central Iowa which includes DesMoines, Ames, Boone, and surroundingcommunities with the State of Iowa.Estimated market size is 600,000. Asan outdoor venue, potential draw forevents can be throughout the Midwestregion. Farm Progress Show drawsmultiple international visitors.See ad on page 48

IOWA


FAIRFIELD ARTS ANDCONVENTION CENTER/STEPHEN SONDHEIMCENTER FOR THEPERFORMING ARTS200 N Main StFairfield, IA 52556(641) 472-2000; Fax: (641) 472-7890www.fairfieldacc.comExecutive Director: Brendon Wagner

Snapshot: Managed by VenuWorksand opened in the Winter of 2007, theFairfield Arts and Convention Center isa stunning building that is home to theStephen Sondheim Center for thePerforming Arts, two meeting rooms,an executive conference room, and anexhibition hall. The theatre is an inti-mate space equipped with some of themost modern theatrical equipment.The meeting rooms and exhibition hallare very flexible and can accommodatemost needs.Capacities: Theatre - 522; MeetingRoom (each) - 60 banquet, 120 theatrestyle, 60 classroom; ExecutiveConference Room - 20 at conferencetable, 20 additional around perimeter;Exhibition Hall - 400 banquet, 600

theatre style, 30 exhibition booths(10X10).Exhibition Space: 112’X64’hall. Canaccommodate approximately 30 10’X10’booths. Can be combined with meetingrooms to increase capacity; direct accessto kitchen available.Backstage Areas: 2 Star dressingrooms, 1 makeup room, 2 chorus dressing rooms, and green room.Staging: Various 4’x8’ platforms in avariety of heights availableSound/Ligthing: In theatre there is a40 channel mixer withcompressors/limiters/noise gates avail-able for 24 channels. Lighting in the-atre consists of an ETC Expression 3lighting console, 228 dimmers, and acomplement of ETC Source 4 lights.Food & Beverage: 1 concession standin lobby. Portable bars available for usearound building. Full commercialkitchen.Marketing: Partnership with the CVBto send email blasts about upcomingevents. Co-promotional opportunitiesavailable.Demographics: Community is verydedicated to the cultural arts. LargeTranscendental Meditation practicingpopulation in the area.

IOWA

CLAY COUNTYREGIONAL EVENTSCENTER800 West 18th StreetSpencer, IA 51301(712) 580-3000: Fax: (712) 580-3003www.spencerevents.comGeneral Manager: Scott Hallgren

“Delivering OutstandingExperiences”Snapshot: The Clay County RegionalEvents Center, which opened inNovember 2003 and is managed byVenuWorks, includes an 2,664-seatarena; 7,600-sq.-ft. Grand Ballroom,divisible into 6 individual meetingrooms, and a 24,000-sq.-ft.arena/exhibit hall. Boardroom, EventOffice, Dressing Rooms, private GreenRoom are also available.Seating Capacities: Full concert set –2,664; Wrestling / Boxing (in the round)– 2,654; Theater set – 2,160; Open floorset (Circus, Bull Riding, LipizzanerStallions) – 1,572; Banquet – 1,400.Grand Ballroom: Theater style – 750;Rounds – 504; Classroom style – 450+

Exhibition Space: 24,000-sq.-ft.column-free exhibit hall.Staging: StageRight professional concert staging – 40’ X 84’ (or custombuild to your specs).Sound/Lighting: 40’ X 60’ grid locatedon east end of arena, above stage area;50,000 pound capacity; 1,000 – 2,000lbs. per hang point, depending uponconfiguration; Total of 800 amps 208v3-phase show power; 400 amp 208vservice and 200 amp 208v service withcamlocks located in arena.Backstage Areas: private green roomwith private bath and shower; 2 dress-ing rooms, each with its own lockerroom with sink, mirrors, toilets, andshowers.Food & Beverage: exclusive on-sitecaterer with full-service commercialkitchen; 2 permanent concession stands.Parking: 750+ spaces on-site; addition-al parking throughout Fairgrounds.Marketing: co-promote on events; full-marketing services; group sales.Demographics: Spencer is the regionalhub in NW Iowa—serving a broad geo-graphic region across NW Iowa / SEMinnesota. Clay County RegionalEvents Center serves a market areawithin 75-100+ radius of Spencer.See ad on page 43


IOWA

HOYT SHERMAN PLACE1501 Woodland AvenueDes Moines, IA 50266(515) 244-0507; Fax: (515) 237-3582www.hoytsherman.orgExecutive Director: Carol Pollock

Snapshot: A grand manor home builtin 1877 by prominent businessman HoytSherman; the structure, managed byVenuWorks, is a world-class performingarts center, located at the cornerstone ofDes Moines’ historic Sherman Hill. TheHoyt Sherman Place Theater opened in1923 and is Central Iowa’s only mid-sized (1,251) performing arts venue andthe last remaining historical theater inDes Moines. Since reopening inNovember, 2003 after a $5.5-million,six-month renovation, including updatedsound, lighting and technical capabili-ties, this year-round venue has welcomedover 200,000 patrons. Newly renovated,adjacent galleries can be transformed fora unique sit down dining experience, asocial cocktail party or a theater-stylemeeting place.

Capacities: 1,251 seatsStage Dimensions: Back wall toProscenium 24’ ; SR Wall to SL Wall52’; Proscenium to Front of Pit Cover8’; Proscenium Height 22’6”;Proscenium Width 34’4”.Dressing Rooms: large chorus w/bath-room attached; medium sized chorusroom; 3 star dressing rooms.Sound: 2 Stacks of McCauly n-line SRand SL; 12 top boxes and 4 bottoms;All QSC Powerlite amplifiers; 1-Alanand Heath 2200 FOH desk; 2 sm 58; 2beta sm 57; 4 boom stands; 1 cd player;1 3rd octive EQ on the stacks.Lighting: 288 channels of etc sensordimming; 1 obsession 2 w/2 monitorsand keyboards; 16-19 degree S4 Lekos(on stage); 12-26 degree S4 Lekos (onstage); 11-36 degree S4 Lekos (onstage); 11-19 degree S4 Barrels (onstage); 48-S4 par 64 (on stage); 8-S4 12circuit mutipar strips (on stage); 24-15to 30 degree S4 zooms (FOH); 12-19Degree S4 Lekos (box booms HR andHL); 2- Lycian 1272 Starklite II.Audience Amenities: 28 Box Seats.Marketing: in-house marking services;co-promotions.Managed by Venuworks.See ad on page 44

IOWA

RIVERCENTER & ADLER THEATRE 136 East Third StreetDavenport, IA 52801(563) 326-8500; Fax: (563) 326-8505www.adlertheatre.com www.riverctr.com Executive Director: Rick Palmer, CFE

“The Center With It All”Snapshot: Managed by VenuWorks,the classic, 2,411-seat Adler Theatre is ahistoric, art-deco yet also state-of-the-artPAC originally built in 1931 and mostrecently renovated in 2006. The Adler ispart of the RiverCenter Complex,which features more than 100,000square feet of meeting, exhibit and eventspace. The RiverCenter includes theGreat Hall, featuring a seating capacityof 3,200 for general admissions and2,500 reserved seats and the MississippiRiver Hall, which can host 1,400 forgeneral admission and 1,100 reserved.Staging: 40’ deep from the plaster lineto the back wall, 80’ wide, 38’ stage left

of center and 42’ stage right of center.The proscenium opening is 59’-4” wide.The height from stage floor to the gridis 69’.Backstage Areas: 2 production offices;800-sq.-ft. wardrobe room. 8 dressingrooms, 2 star dressing rooms; soloistroom.Sound: 5 EV XLD281 Loudspeakersin the center cluster; Left and RightClusters are (8 each side) EV XLC-127+. Soundcraft MH2 24 channelconsole.Lighting: Balcony/Side House fillsthroughout the theatre. In-HouseDimmers are controlled by an ETCEmphasis Server with an Express 125faceplate.Food & Beverage: Adler Theatre has 2permanent concession stands and theRiverCenter has 3 permanent conces-sion stands.Audience Amenities: Premiere ClubSeating in loge; Broadway at the AdlerTheatre Subscribers; Accessible seatingon main floor.Marketing: Full service marketing/pro-motions coordination available.Parking: 750 coveredparking spaces availablefor Adler Theaterpatrons. More than2,300 additional spacesnearby.See ad on page 49

IOWA


U.S. CELLULAR CENTER370 First Ave NEPARAMOUNT THEATRE123 Third Ave SECedar Rapids, IA 52401(319) 398-5211; Fax: (319) 362-2102www.uscellularcenter.comExecutive Director: Scott Schoenike

Snapshot: Managed by VenuWorks, theU.S. Cellular Center is multi-use facilityis capable of hosting from 3,500 to10,000 people. The facility currentlyhosts top rock, country and alternativerock shows; rodeos; ice shows; familyshows; major sporting events; conven-tions; trade shows. Adjacent to the arenais the Paramount Theatre. Renovated in2003, the Paramount offers an intimateambiance, ornate architecture, comfort-able seating, and crisp acoustics.Seating: (U.S. Cellular) Total—10,004;Basketball—7,097; In the RoundConfiguration—7,779; Half House—4,857; (Paramount Theater) w/Orchestra Pit—1,930; w/o Orchestra

Pit—1,896.Exhibition Space: Arena’s generic ven-dor booth set is 161 10’ x 10’ booths.Staging: (arena) StageRight ME1000portable staging system 80’wide by48’deep fully set; StageRight Z-800HDportable riser system 36’wide by 24’deepfully set. (theater) Proscenium Opening44’wide by 27’high x 32’8” deep.Lighting: Both Metal Halogen andincandescent lighting fixtures along withsix Strong Super Troopers. (theater)Coffeen-Anderson Sound systeminstalled with main center cluster, underbalcony and dome fills.Backstage Areas: (arena) 4 Team Room/Locker Room; Green Room compoundincludes common room and 5 break outrooms; (theater) 9 Dressing Rooms.Food & Beverage: (arena) 9 Concessionstands; (theater) 2 Concession stands.Marketing: Comprehensive MarketingDepartment; Events featured on website,Distribution of press releases detailingevent to all media. Design & distributionof e-Blasts via the TicketmasterMailManager system; Group sales.Demographics: Cedar Rapids/Waterloo/Iowa City Market.See ad on page 56

IOWA

SALINA BICENTENNIAL CENTER800 The MidwaySalina, KS 67401(785) 826-7200 or (888) 826-SHOWFax: (785) 826-7207www.bicentennial.orgManager: Marshall P. Perry

“Mid America’s Meeting Place”Facility Description: The SalinaBicentennial Center is a full-servicemulti-purpose, flexible and accessiblearena complex for sporting events,meetings, and other special productions.Capacities: The Arena converts easilyinto an auditorium, theater, sports facil-ity, or exhibition hall with more than21,000 sq.ft. of floor space, a 48-footceiling maximum, and seating for nearly8,000 guests. Heritage Hall providesfloor-to-ceiling moveable walls and col-umn-free space for added flexibility,featuring more than 18,000 sq. ft. ofopen space accommodating 2,000 seatsand a banquet capacity of 1,000 guests.

Exhibition Space: The center boasts40,000 square feet of combined exhibitspace.Backstage areas: Team-style and plushdressing rooms available.Staging: A 14’ x 17’8” overhead-doorentrance can accommodate virtually anyexhibition equipment or vehicle. There isan unlimited floor-load weight capacity.Food & Beverage: Two large conces-sion areas in the Arena concourses.Audience Amenities: All arena seatingis comfortable and offers unobstructedviews of the stage.Parking: 1,120 parking spaces areoffered on-site.Market/Demographics: The City ofSalina has 50,000 residents; 350,000residents live within the region’s sur-rounding 24 counties.See ad on page 48

KANSAS

TOPEKA PERFORMINGARTS CENTER214 SE 8th Ave.Topeka, KS 66603(785) 234-2787; Fax: (785) 234-2307www.tpactix.orgExecutive Director: Barbara E. Wiggins

“Discover TPAC!”Snapshot: Managed by VenuWorks,the Topeka Performing Arts Center isan historic building that originallyopened in May 1940 as the MunicipalAuditorium and has served as an eventvenue. Renovated in the Art Deco stylein 1991, Topeka Performing ArtsCenter serves all types of events andfunctions: theater, dance, musical con-certs as well as corporate meetings,banquets, wedding receptions, and spe-cial events.Seating Capacity: 2,448 seats. Themain floor seats 1,194. A half-housecurtain can be lowered for a more inti-mate feel. The seating capacity is 600.TPAC also has a 2,000-sq.-ft. black boxtheater that seats 120.

Exhibition Space: 6,500-sq.ft., carpet-ed banquet facility, as well as a 1,000-sq.-ft. foyer. Both areas can and havebeen used as exhibition space.Staging: proscenium arch stage with aproscenium opening 49’-10” wide by25’-0” high; 31’-0” of stage depth fromthe plaster line to the upstage wall and2’-6” from the plaster line to the stageedge for a total stage depth of 33’-6”.Sound: recent in-house sound systemupgrade with the purchase of aSoundcraft MH2-40 sound console andadditional sound system processing andequalizing equipment. Headset stationsare located throughout the facility.Lighting: Stage lighting is controlledby a Strand LBX console located houseright of center at the front of the bal-cony 135’ from the stage; board has a125 channel and 200 cue capacity; dim-ming is a Strand CD80 dimmer systemconsisting of 278-2.4kw dimmers.Backstage Areas: 1,975-sq.-ft. dancestudio; 800-sq.-ft green room; a 1,260-sq.-ft room and two 600-sq.-ft roomsavailable.Food & Beverage: 4 portable conces-sion stands.Marketing: in-house marketing agency;coordination of all local promotions andpublicity for event.See ad on page 54

KANSAS

BURNSVILLEPERFORMING ARTSCENTER12600 Nicollet Ave.Burnsville, MN 55337(952) 895-4685; Fax: (952) 895-4688www.burnsvillepac.com Executive Director: Wolf Larson

Snapshot: Opening in January 2009,this exciting, state-of-the-art venue,managed by VenuWorks, features a1,000-seat Main Stage theatre, a 150-seat Black Box theatre, an Art Gallery,a two story lobby with banquet spacefor 300 guests, rehearsal rooms, dressingrooms, stage level loading dock and anadministrative office area.Capacities: Main Stage—1,009 seats,stage opening is 48’ x 28’, depth to backwall is 45’, 24’ wings left and right;Black Box space is 48’ x 45’ fully adapt-able to any configuration.Exhibition Space: Art Gallery is 2,020sq. ft., located off the lower lobby. Multi-purpose room is 1,196 square feet, can bedivided in two spaces. Rehearsal room,with sprung wood dance floor, barres, mir-rors is 1,777 sq. ft.

Sound/Lighting: State-of-the-artsound system includes Yamaha digitalFOH console, EV line array speakers,KT eq’s, and a full complement of EVmicrophones; lighting package includesETC control, a full complement ofSource Four fixtures, and over 300 cir-cuits, plus two Super Trouper fol-lowspots; Black Box theatre has a gridat 24’ high. Portable sound systemincludes EV speakers and YamahaFOH control.Backstage Areas: Men’s & Women’sdressing rooms, with sinks, showers andtoilets, a shared make-up area, and aseparate star dressing room; Greenroom is 630 sq. ft; Black Box theatrealso has men’s and women’s dressingrooms, with sinks, showers and toilets.Food & Beverage: 3 concession stands,and a backstage catering prep area.Marketing: full-service in-house adver-tising agency.Demographics: Anchor in the Heart ofdowntown Burnsville, the new BurnsvillePerforming Arts Center serves the entireSouth Metro area of the Twin Cities ofMinneapolis and St. Paul, as well asDakota and Scott counties.See ad on page 42

MINNESOTA


XCEL ENERGY CENTER199 West Kellogg BoulevardSaint Paul, MN 55102(651) 265-4800; Fax: (651) 265-4899www.xcelenergycenter.comVice President/General Manager: Jack Larson

“The world’s best tours stop at theworld’s best arenas”Snapshots: Located on six acres indowntown Saint Paul, Minnesota’s capitol city, Xcel Energy Center is a first-class multi-purpose sports and entertain-ment venue and home of the NHLMinnesota Wild. The venue encompass-es 650,000 square feet with four separateconcourses, four seating levels plus apress level and connects to adjacent SaintPaul RiverCentre Convention Centerand 5,500-seat legendary Roy WilkinsAuditorium Complex.Capacities: The arena seats 18,568 forNHL games; Center stage - 18,700;End stage - 13,900-18,000; Basketball -17,400; Ice show (proscenium) -13,500; Half house - 8,500.

Backstage Areas: 4 dressing rooms,NHL Officials dressing room;Hospitality/Green Room.Staging: SICO Staging 8’ x8’ sections4’ x 6’ high; SICO Risers 6’ x 8’,adjustable heights at 8”’ 16”’ 24”, 32”.Sound: JBL exploded cluster (6) withbalcony distribution; additional equip-ment on request.Lighting: Metal Halide SportsLighting with shutters; 6 XenonGladiators IIIs (3k); 4 Xenon SuperTrouper IIs (2K); 12 studio spots; 10Cyber light Turbos; Jands HOG 1000control panel.Food & Beverage: Numerous conces-sion stands throughout the arena supplied by Centerplate; Headwaters Bar and Restaurant, Iron Range Bar & Grill.Parking: On-site parking ramps for2,200 cars; additional 8,000+ within fiveblocks.Marketing: Complete in-house mar-keting promotions and sales.Demographics: Diverse population ofone million people who avidly supportconcerts, high profile sporting events,ice shows and family entertainment.

MINNESOTA

MIZZOU ARENAOne Champions DriveColumbia, MO 65211(573 ) 884 1212; Fax: (573) 882 4298www.mutigers.comAssistant Athletic Director ArenaOperations: Roger Crumpton

Snapshot: Since its 2004 opening,Mizzou Arena has become one of the pre-mier facilities in the Midwest. Located onthe on the campus of the University ofMissouri, the facility features privateboxes, offering full food and drink service,televisions and other comforts. MizzouArena offers full in house catering, securi-ty, ticketing, services.Seating: In the round -16,000; EndStage – 11,400.Backstage Areas: 4 Large dressingrooms with bathroom and showers for15; 3 Small dressing rooms with bath-room, shower, vanity mirrors andphones; 2 28’ x 28’ multi-purpose roomwith phones for catering & production.Staging: Arena can be set-up in a vari-

ety of configurations with maskingdrapes available.(108) 4’x8’ sections of4’ high adjustable Stage-Right portablestaging is available. A variety of 4’x8’risers are available to facilitate produc-tion set-ups. Mizzou Arena staff canbuild stages and risers to suit produc-tion needs; 60’ Stage-Right perforatedbarricade is available.Sound/Lighting: High quality soundsystem suitable for basketball or otherin the round events; House Lights -incandescent, dimmable; Work Lights -Metal Halide; Stage lighting - minimalin house production lighting system, (4)Strong Xenon Super Troupers with 2klamps in house, up to 8 available;Intercom - Dryline or ClearCom withjacks located backstage, spots & house.Food & Beverage: One in house club levelmeeting room and 12 concession stands.Also in house catering for all events.Venue Features: 270 degree ribbonboard, center hung video scoreboard;Television production capabilities withcampus TV station.Marketing: In-house promotion avail-able as well as event planning.Demographics: Centrally locatedbetween Kansas City and St. Louis.See ad on page 37

MISSOURI

SHOW ME CENTER1333 North Sprigg StreetCape Girardeau, MO 63701(573) 651-2297; Fax: (573) 651-5054www.showmecenter.bizDirector: David Ross, CFE

Snapshot: The Show Me Center, amultipurpose facility located on thecampus of Southeast Missouri StateUniversity, opened in 1987 and annual-ly hosts 250 meeting room and 160arena events, is an entertainment, meet-ing, and gathering center. Consisting ofa 7,200-seat arena, three concourses andsix meeting rooms, the Show MeCenter was designed with flexibility inmind. The Show Me Center is thehome court for the Southeast MissouriState University Redhawks NCAAdivision I men and women’s basketballteams. Many of the best known namesin the music industry have graced theShow Me Center’s stage.In addition to sporting events and concerts, the Show Me Center playshost to consumer and trade shows,banquets, conventions, family shows,meeting, and much more.

Capacities: West end stage – 7,177;South end stage – 3,998; Center stage –7,468; Basketball – 6,972; curtaining sys-tem allows for 700-7,468 seating range.Backstage Areas: two large lockerrooms, one large dressing room, twostar dressing rooms, all equipped withshowers and bathrooms; 2 productionrooms.Staging: Sico Stage; available up to 80’x 40’; 4’ x 8’ wide by 1’ or 2’ high risers.Exhibition Space: 32,000 square feet.Lighting: 6 Strong Xenon SuperTrouper; Incandescent Programmableand Variable House Lighting.Food & Beverage: 7 self operated con-cession stands; catering services offeringeverything from spicy chicken wings topizza.Parking: more than 3,000 parkingspaces.Marketing: wide array of advertisingand marketing services, offering mediaplacements and buys, promotions pro-grams event sponsorship acquisition.Demographics: The Show Me Centerserves as an entertainment hub andmeeting place for: Southeast Missouri,Southern Illinois, Western Kentuckyand Southeast Missouri StateUniversity.See ad on page 52

MISSOURI

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ERVIN J. NUTTERCENTERat Wright State UniversitySuite 4303640 Colonel Glenn HighwayDayton, OH 45435-0001(937) 775-3498; Fax: (937) 775-2060www.nuttercenter.comExecutive Director: John Siehl, CFE

“Ohio’s premier spot for sports,concerts, and family events.”

Snapshot: This multipurpose entertain-ment and sports complex features1,000 – 12,000 seats. The venue openedin 1990 and has been renovated toallow hockey to be played and addedreinforced steel rigging along with newmotorized lower level seating, motor-ized center arena scoreboard, renovatedluxury suites and new-look concessionstands.Capacities: Basketball: 10,400;Hockey: 9,900; End-Stage Seating:11,500; Professional Wrestling/ In “TheRound” Seating: 11,500; Extreme

(Motorcross): 9,500.Staging: Stage right 60’ W x 40’ D x4’-7’ H; 2-12’x 24’ sound wings; Stageramping: ADA approved—floor tostage; Riser stock: Variable = 12” – 32”in height.Backstage Areas: Production Office:upstage left, floor level; DressingRooms: Two Star Dressing Rooms—upstage left, floor level; Four TeamDressing Rooms- upstage left.Sound: Center Cluster Unit.Lighting: 4 Lycain 1290 XLT, 2K.Food & Beverage: Ovations is theonsite concession and catering service; 8Concession stands (including the floorportable: limited menu); 2 Hot DogNation stands; 2 Black AngusHamburger stands; 1 Pizziola Pizzastand ; 1: Houssong’s Mexican Cantina;1 City BBQ; 1 Full Service Bar; 2Dippin’ Dots stands.Audience Amenities: Padded Seatingin first six rows; Video board in middleof the arena; Guest service booth.Parking: 4,238 spaces.Marketing: Marketing Departmentand a Group Sales Department.Demographics: 1.2 million people inthe Dayton area and the Greater MiamiValley.See ad on Page 47

OHIO

RUSHMORE PLAZACIVIC CENTER444 Mt. Rushmore Rd. N.Rapid City, SD 57701(605) 394-4115 or (800)-GOTMINEFax: (605) 394-4119www.gotmine.comSales and Marketing Manager:Steve Montgomery

The Center of It AllSnapshot: Rushmore Plaza CivicCenter is South Dakota’s premier full-service performance, exhibition, con-vention and event complex. Sinceopening its doors in 1977, entertain-ment promoters, professional sportsteams and business executives have alldiscovered that the Civic Center canmeet their needs with professional serv-ice and competitive pricing. TheComplex features a 10,000-seat Arena,1,752-seat Fine Arts Theatre, and 2large Convention Halls with 12 varioussized Meeting Rooms from 2,000 to 20.A new 6,500-seat Ice Arena was addedin Nov. 2008.

Exhibition Space: 180,000 sq. ft.Capacities: Arena—concerts and otherentertainment: 10,000; Sports eventsseating: 5,700-8,500; half-house settingwith seating up to 5,700 (Arena fea-tures 34,500 sq. ft. of uninterruptedspace); The Rushmore Plaza CivicCenter’s Fine Arts Theatre seats up to 1,752.Backstage Areas: Arena has 2 stardressing rooms on the 2nd level and 5locker/dressing rooms on the mainfloor; Fine Arts Theatre has 2 chorusrooms and 4 individual dressing rooms.Food & Beverage: 9 concession stands,club restaurant, and Food Court, multi-ple portable stands.Audience Amenities: Club Seating,Suites, Large Daktronics Video ScreensParking: 4,000 Free Spaces.Demographics: 250,000 in ADI.See ad on page 51

SOUTH DAKOTA

SWIFTEL CENTER824 32nd AvenueBrookings, SD 57006(605) 692-7539: Fax: (605) 697-6393www.swiftelcenter.comExecutive Director: Tom Richter

Midwest Hospitality at its Best!Snapshot: Managed by VenuWorks,the Swiftel Center is one of SouthDakota’s premier event centers formeetings and entertainment. With a30,000-square-foot Arena, state of theart Daktronics Banquet Rooms,Concourse, County Rooms, ConferenceRooms and In-House Catering service;the Swiftel Center can plan any eventthat you can imagine. Swiftel Centerfeatures a dedicated staff to make anyevent successful from conception toreality and provide superior service witha friendly smile.Seating Capacities: Basketball – 4,300;End-stage Concert (reserved) – 5,400;End stage Concert (festival) – 7,000.Exhibition Space: 30,000 sq. ft.Portable Staging: 40’ x 60’ x 4-6’ stage;(24) ME-500 supports, 48”-78”; (63)

4’x8’ decks, reversible tech; (12) 4’x8’decks, ground pepper carpet/ tech stage;(15) 8’ guardrails; (3) 4’ guardrails; (15)8’x48”-78” black skirting; (3) 4”x48”-78” black skirting; (8) 4’x8’x 18”-24”supports; (1) 21’x21’ dance floor.Sound: BOSE Quality Systems pow-ered by Crown Amplification.Lighting: Ruud Lights, (120) 400 WattMetal Halide; manually controlled.Backstage Areas: (4) Locker rooms;(2) Dressing room bathroom; (3) meet-ing Rooms.Food & Beverage: 2 Event level con-cession stands; full catering availableon-site.Marketing: full-service marketingdepartment.Demographics: The Swiftel Centerserves the tri-state region of SouthDakota, Minnesota and Iowa.See ad on page 53

SOUTH DAKOTA

ALERUS CENTER1200 South 42nd StreetGrand Forks, ND 58201(701) 792-1200; Fax: (701) 746-6511www.aleruscenter.comDirector of Administration: Vione Jordheim

Snapshot: Managed by VenuWorks,Alerus Center, built in 2001, is theregion’s premier, full service entertain-ment and event center and features both an arena and a conventioncenter. The Alerus Center Arena wasdesigned to serve as a multi-purpose,versatile facility capable of quick conversions while maintaining theintegrity of the “entertainment experi-ence”. Seating Capacities: Total –21,389; Arena Set End Stage: 11,029;Round: 12, 914; Half-House: 8,245;Standard Theater: 2,619.Staging: The stage right portable stageallows a maximum stage of 64’W x52’D x 4’ to 6’ H. Accessories includean accessible ramp, stairs, guardrails,and skirting. The standard mix stage isa 12’W x 24’D platform with heights

ranging from 1’ to 3’.Backstage Areas: 8 locker rooms;private offices, meeting rooms and startdressing rooms are available.Sound System: custom Bose system,powered by Crown amplification, andincludes corded microphones, wirelessmicrophones, CD and cassette players,mixing boards, and a variety of otheraudio-visual equipment.Lighting: mix of metal halide andquartz fixtures with a Douglas pro-grammable controller; full black-outcapabilities via an extensive half-housecurtaining system.Food & Beverage: 8 fixed concessionstands, 7 various portable stands,20 beer domes and 6 portable liquorstands; the Alerus Center also providesexclusive on-site catering service.Parking: 3,388 on-site spaces.Marketing: full in-house marketingdepartment.Demographics: more than one millionpeople within 2-hour driving radius.See ad on page 40

NORTH DAKOTA


RESCH CENTER1901 South Oneida StreetGreen Bay, WI 54304(920) 405-1239; Fax: (920) 494-9229www.pmiwi.comPresident PMI: Ken Wachter

Snapshot: The Resch Center is amulti-purpose arena that opened in2002. Since then, this 10,000-seat facil-ity has hosted many world class eventsand entertainers including Aerosmith,Elton John, Cher and James Taylor.The building’s three main tenants arethe Green Bay Gamblers junior hockeyteam, UW-Green Bay PhoenixDivision 1 basketball and the GreenBay Blizzard — an af2 indoor footballteam.Capacities: 10,267 for basketball, 8,755for hockey and indoor football. Concertcapacities: 8,782 at 270 degrees, 7,707at 180 degrees, 10,387 in the round and12,220 general admission. Also, half-house theatre set-up capacity at 4,800.

Backstage Areas: 4 locker rooms — 2 are 7’x 20’ and with 11.5’ x 9.5’attached offices — 2 are 21’ x 12’;All locker rooms have showers. 4 StarDressing rooms, all are private, lockableand with private restroom. Large 1,400-sq.-ft. room in main lobby area avail-able for hospitality, seating 70.Staging: 80’ x 40’ x (48”- 72” high).Lighting: 6 Strong, Super trouper IIXenon w/clear coms (1 east side, 1 westside, 2 southwest end, 2 southeast end).House lights can be dimmed.Food & Beverage: full service,in-house catering company; 9 total permanent concession stands and 4 portable stands in the concourses;5,850 sq. ft. private catering area inResch connector for all catering needand also seats 250-300 people.Audience Amenities: Sound baffles inthe ceiling for a clear, concert hall sound.Parking: 96 parking spaces availablebehind Resch Center for tours with 3 additional spaces for buses. Shorepower (110 & 220 hook ups) availablethroughout back lot. 2 loading docks.Marketing: In-house full service mar-keting department.Demographics: The Resch Centerserves all of Northeastern Wisconsinand a large share of Upper Michigan.

WISCONSIN

U.S. CELLULAR ARENA400 W. Kilbourn AvenueMilwaukee, WI 53203(414) 908-6001; Fax: (414) 908-6010www.uscellulararena.comSales Manager: Tony Dynicki

Snapshot: The U.S. Cellular Arenaopened in 1950 as one of the first TV-friendly venues in the country, came ofage with rock & roll, and, as “MECCA”in the 1970s and 80s, was nationallyfamous for championship teams, rau-cous crowds, and has been home todecades of sports legend and concerthistory. Since 1998, the arena has com-pleted over $13 million in technologi-cal, accessibility and aesthetic improve-ments, maintaining its place as a centerfor Milwaukee entertainment, sportsand culture.Seating Capacities: Concert in round:11,848; End concert 360° -11,366; Endconcert, 270° - 9,858; End concert, 180° -8,509; End concert, 120° - 7,910; Half-house -6,368; Ice show - 6,689;Boxing/wrestling-12,146; Basketball -

11,119; Soccer- 9,600; Hockey -9,652;Open floor (permanent seats only) -8,910.Exhibition Space: 24,000-sq.-ft. mainfloor and concourse exhibit spaces.Backstage Areas: 120’ x 24’ media orbackstage catering room; Star (private)dressing rooms; 2 Team Rooms; 2Chorus Rooms; Green Room;Traveling production office w/phone.Sound: 29,200 Watts; 26 Crown Tri-amp Speakers; 26 Electro-Voice X-Array 3-way; Zoned multi-cluster.Lighting: 4000°K (CRI 65) metalhalide; dimmable Incandescents; 1641000W flood; 6 1600W Supertrouperfollow spots; 4 Supertrouper carbon arcfollow spots.Marketing Promotions: Full clientsupport through online event calendarand with media contact information,email campaigns, discounted MilwaukeeJournal Sentinel rates, on-site videoadvertising and other marketing andpublic relations services.Demographics: Diverse metropolitanpopulace of 1.7 million and extendedmetro of nearly 2 million; Chicago’s 8 million-plus metro is as little as 45 minutes away.See ad on Cover 4

WISCONSIN

RACINE CIVIC CENTRE5 Fifth StRacine, WI 53403(262) 636-9229; Fax: (262) 636-9290www.racinecc.comExecutive Director: Jim Walczak

Lake Michigan’s Best Kept SecretSnapshot: Managed by VenuWorks, theRacine Civic Centre venues sit on thebeautiful shores of Lake Michigan indowntown Racine, Wisconsin. RacineCivic Centre (Memorial Hall is aHistorical landmark was opened in 1924and was renovated in 1998 consists of a1,556-seat auditorium and 7 other roomson three levels; Festival Hall and Parkopened in 1987 and consists of a 17,000-sq.-ft.-Hall and a Five acre Festival Parkwhich can host up to three differentstages.Capacities: Memorial Hall Auditoriumcan seat up to 1,556 guests for concertperformances; Festival can seat up to1,800 guests and Festival Park can hostup to 12,000 guests when the whole

Park is utilized.Exhibition Space: Memorial Hall has25, 995 sq. ft. on three levels; FestivalHall 15,700 sq. ft. can accommodate 8010’ by 10’ booths and has a full-servicekitchen.Staging: Memorial Hall has a proscenium stage 34’ by 28’ and FestivalHall utilizes a portable stage 40’ by 60’.Food & Beverage: All service isportable and all is done in-houseincluding the Bar service.Parking: 1,200 parking spaces withintwo blocks of the Civic Centre.Demographics: Racine has a a popula-tion of approximately 130,425, includ-ing 51,352 households. Racine is asuburb of Milwaukee, a metro-areawith a population of 1,773,519.Milwaukee’s regional metropolitan arearounds out the north side ofChicagoland, when combined has apopulation of over 9.7 million people,including northern Illinois, southeast-ern Wisconsin and northeasternIndiana.See ad on page 48

WISCONSIN

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WE

STIDAHO CENTER16114 Idaho Center Blvd. Suite 2 Nampa, ID 83687(208) 468-1000; Fax: (208) 442-3312www.idahocenter.comGeneral Manager: Craig Baltzer

Crossroads of the NorthwestSnapshot: The Idaho Center, at theCrossroads of the Northwest, is one ofthe most versatile and accessible facilitiesof its kind in the West. Whether it’s aSporting Event, Concert, TheatricalProduction, Equestrian Event,Convention, Trade Show, or Conference,the audience experience at the IdahoCenter is first class. The Idaho Center iscentrally located between Seattle,Portland, Reno, and Salt Lake City.Seating: Maximum Arena Capacity -13,000; Full House 270 (0) - 11,016;180 (0) - 9,581; Half House - 6,480;Theater - 2,430.Backstage Areas: 4 Dressing/LockerRooms; Press Facilities available; 2 pro-duction offices; Office/Dressing Room

with Shower; Large Training Room;Private Club.Staging: 60 x 40 ft. stage; 16 x 16 ft.sound wings; Height adjustment 4 – 6ft. 4 Sets of stage stairs available.Sound: state-of-the-art PanarayLoudspeaker System designed andinstalled by Bose.Lighting: 4 Xenon Super Trouper fol-low spotlights; Arena Lighting Touch-plate MCP Operator Program; 160Arena down lights; 102 Event (TVLights); Full dimmer rack aroundperimeter of arena.Food & Beverage: onsite catering byThomas Cuisine Management; 4 perma-nent concession stands; 6 portable con-cession stands; total of 67 points of sale.Parking: 4,000 parking spaces; passen-ger Club Cartsshuttle patrons fromparking lot to arena doors.Marketing: Marketing Department;value-added marketing includes: listingsin Idaho Statesman, Idaho Press Tribune,event listing on LED screens in all ofour ICtickets outlets, event listing on 8 LED screens in Arena, event listingin Schedule of Events that is mailed out to all ticket buyers, e-blast option,event on Idaho Center and ICticketsweb pages.

IDAHO

65The WestFacilities SuperBook 2009

American Bank Center is located downtown inthe Sparking City by the Sea, along the beauti-

ful Corpus Christi bayfront. The architecturallypleasing building includes an Arena, Auditorium,and Convention Center.

The American Bank Center Convention Centerunderwent major expansion and renovation whichwas completed November 2004. From sparklingglass to Texas limestone, the center’s improvedfacilities are a pleasure to see and experience.The Convention Center has hosted a variety ofmajor conventions including the United StatesBowling Congress Tournament, Texas Leadership& Skills Championships, Texas FFA, and theDistrict Convention of Jehovah’s Witnesses.

The American Bank Center Arena is home tothe CHL’s Corpus Christi Rayz hockey team, theCorpus Christi Sharks arena football2 team, andthe Texas A&M University-Corpus ChristiSouthern Conference Islanders Basketball teams.The Arena also hosts a variety of concerts, bringing artists from all over the world and generating at least 34 sold-out shows since opening in late 2004.

The American Bank Center Selena Auditoriumis an integral part of the American Bank Center complex of meeting andentertainment venues and was originally built in 1979. With seating forover 2,500 and an outstanding acoustical rating, the American Bank CenterSelena Auditorium has been one of the most attended venues for enter-tainment in the Coastal Bend area.

A M E R I C A N B A N K C E N T E R

901 N. ShorelineCorpus Christi, TX 78403

(361) 826-4100; Fax: (361) 826-4905www.americanbankcenter.com

66 Facilities SuperBook 2009The West


OverviewFair Park, conveniently located two miles east of downtown Dallas, is oneof the most unique exhibition venues in the country. A national historiclandmark since 1986, the park became the second city of Dallas park in1904 and was home to a World’s Fair in 1936.

Cotton Bowl NewsA $53-million renovation and expansion project has just been completed atthe historic Cotton Bowl. Through the years the stadium has hosted a vari-ety of major events including, professional and collegiate football games,world cup soccer, major league and international soccer matches, religiousgatherings and festivals.

The renovation and expansion project has preserved the stadiums his-toric structure and created a state-of-the-art facility for future generationsto enjoy many major events to come.

Renovations and Upgrades include a new 57’ x 83’ HD resolution videoscoreboard and sound system, one of the largest of its kind in Texas; new naturalgrass turf; new seating; new railing system; Structural Upgrades; includes20,000 additional seats increasing seating to 90,000+; new concession areas,additional rest rooms; new facades; new Media/Conference Center.

Selling PointsFair Park Dallas can count versatility, historic architecture, beautiful groundsand cultural attractions among its many selling features. For versatility, ithas over 850,000 square feet of rentable space including seven exhibitionhalls ranging in size from 25,000 square feet of space to 94,500 square feetof space; a coliseum and stadium; and outdoor event space. For culturalattractions, it is home to eight museums and six performance facilitiesincluding the Music Hall.

D A L L A S F A I R P A R K

Automobile Building Centennial HallFood & Fiber PavilionGrand Place BuildingTower BuildingEmbarcadero BuildingBand Shell

Dallas

Historical Art Deco Setting

Cotton Bowl StadiumFair Park Coliseum

Livestock Pavilion & ArenasPan American Arena

Old Mill Inn RestaurantPlus: Eight Museums!

FAIR PARK . . . A unique cultural and entertainment venue for successful events!

www.fairpark.orgLocated five minutes east of downtown Dallas

P.O. Box159090, Dallas, Texas 75315 • For Rental Information Call 214.670.8400

P.O. Box 159090, Dallas, TX 75315(214) 670-8400 • www.fairpark.org

Automobile Building84,500 sq. ft.

Centennial Hall94,500 sq. ft.

Food & Fiber Pavilion25,000 sq. ft.

Grand Place Building50,000 sq. ft.

Tower Building40,000 sq. ft.

Embarcadero Building27,000 sq. ft.

Band ShellCotton Bowl Stadium

Fair Park Coliseum

Livestock Pavilion & Arenas

Pan American Arena

Old Mill Inn Restaurant

Plus: eight museums

Cotton Bowl Stadium


oooooooo

onveniently located just off I-40 in downtownOklahoma City, and across the street from the CoxBusiness Convention Center, Ford Center is only 15minutes from the Will Rogers World Airport. BothSMG-managed facilities are just steps away fromnumerous hotels, attractions, and dining and

entertainment options in Downtown Oklahoma City and the flourishing Bricktown district.

HistoryHome to the Oklahoma City Blazers (Central HockeyLeague), the Oklahoma City Yard Dawgz (arenafootball2)and now the Oklahoma City Thunder (NBA), Ford Center alsoplays host to major concerts, family shows, sporting eventsand world-class entertainment. While it is managed bySMG, the Ford Center is owned by the City of Oklahoma Cityand was the premier project of its visionary capital improve-ment program (MAPS) to finance new and upgraded sports,entertainment, cultural and convention facilities with a one-cent sales tax.

ImprovementsOn March 4, 2008, Oklahoma City voters overwhelminglyapproved another temporary one-cent sales tax, which isexpected to generate $121.6 million over 15 months to fund several majorupgrades to the Ford Center. Plans include a grand entrance, multistory atrium, new restaurants, clubs, concession areas, bunker suites, loge boxes,roof top gardens, locker rooms, a warm-up basketball court, team officesand a 12,000-square-foot family fun zone.

CapacitiesFord Center offers a variety of seating configurations with varying capaci-ties from 4,000 to 20,000. The arena is currently a spacious 586,000 withseating for up to 19,711 for concerts in-the-round, 19,231 with an endstage, 19,599 for basketball, 18,036 for hockey and 17,868 for arena foot-ball. The arena floor itself is 144' x 260', for a total of 34,074 square feet.With its permanent ice floor, portable insulated flooring system, portablebasketball floor and portable arena football turf, Ford Center is equipped toaccommodate a number of diverse event configurations. For maximum flexi-bility, Ford Center’s arena curtaining system features rigging capabilitiesand can create an intimate setting for any event.

F O R D C E N T E R

100 West Reno, Oklahoma City, OK 73102(405) 602-8700; Fax: (405) 602-8505 • www.okfordcenter.com

F O R D C E N T E R

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The OklahomaCity metroenjoys a population of over 1.1 million residents whocontinue tosupport theFord Centerand the eventsit hosts...

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Food & BeverageSAVOR… Catering by SMG provides exclusive in-house catering services,and currently manages three onsite restaurants, private bars, 24 concessionstands and specialty vendors offering guests a wide variety of food and beverage choices.

TicketingFord Center has partnered with Ticketmaster, allowing each of our clients to benefit from their advanced ticket distribution services and marketingsolutions.

MarketFord Center serves as the destination for the best in sports and entertain-ment for the Oklahoma City metro’s 1.1 million residents. In addition to millions of others throughout the region, citizens in Oklahoma City continueto support the Ford Center which is currently being renovated and re-designed thanks to the voter-approved tax increase to fund more than$100 million in upgrades.


eliant Park is the premier convention, tradeshow, enter-tainment and sports complex, located in Houston, thecultural and urban hub of Texas. Encompassing over 350acres and host to over 600 events per year, Reliant Parkconsists of major facilities including Reliant Stadium,

Reliant Center, Reliant Arena, and Reliant Astrodome. Withover 1.6 million sq. ft. of total net meeting space and 26,000onsite parking spaces, Reliant Park hosts several of the largestconventions and trade shows every year including the OffshoreTechnology Conference, the International Systems andAutomation Society, the Houston Auto Show, the InternationalBoat Sport and Travel Show, and the Reliant Park World Seriesof Dog Shows. Home to the Houston Texans and the HoustonLivestock Show and Rodeo, Reliant Park was also the site ofthe 2004 Super Bowl, 2006 Big 12 Championship, 2008 NCAAMen's Basketball South Regionals and will also host the 2010South Regionals and 2011 Men's Final Four Championship.

Reliant Center: Offering over 706,000 square feet of con-tiguous single-level exhibit space divisible into 11 separatehalls, Reliant Center boasts 72 meeting rooms configurable into over 100variations, 2 major conference centers, 118 loading docks, over 150,000square feet of registration space and a technology infrastructure capable toprovide high-speed T-1 internet access, pre-wired fiber optic cabling back-bone, on-site production facilities, 120 television monitors, web-castingabilities and on-site support from SmartCity Networks. Exclusive servicesinclude telecommunications, electrical, food and beverage, security andevent staffing. Each meeting room has its own dedicated sound, lightingand networking capabilities. There is a 280,000-square-foot marshallingarea on-site with over 200,000 square feet of space for shuttle transporta-tion.

Reliant Arena: With fixed seating in the main arena for5,000 and floor space encompassing approximately 25,000 squarefeet, Reliant Arena is ideal for general sessions and events forless than 10,000. The arena’s pavilion also provides 1,700 fixedseats and is surrounded by over 325,000 square feet of exhibitspace divisible into 4 halls. Reliant Arena also includes over18,000 square feet of meeting space.

Reliant Stadium: The NFL’s only indoor/outdoor retractableroof, natural grass stadium in which the turf can be removed toutilize a 125,000-square-foot space for major general sessions,food and beverage functions, exhibits, concerts, etc. In addition,the stadium offers four massive concourse levels for specialevents. The design of the stadium roof provides a very flexiblerigging configuration for major audio and visual presentations.200 suites complement the stadium.

Parking: Reliant Park has 26,000 parking spaces on-site.Food & Beverage: All food and beverage services are provided by

Connoisseur (catering) and Aramark (concessions).Security: 24-hour on-site security service, EMT, 24-hour video camera

surveillance, automated fire-protection systems and emergency publicaddress systems and monitors.

Website: www.reliantpark.comSales: Contact the Sales Department at 832.667.3976 and fax at

832.667.1454Guest Services: On-site Guest Services desks are located throughout

each facility and provide directional, event and area attraction/hotel infor-mation for all guests.

R E L I A N T P A R K

One Reliant Park, Houston, TX 77054(832) 667-1400 • Fax: (832) 667-1748 • www.reliantpark.com

R E L I A N T P A R K

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“...the premierconvention,tradeshow andentertainmentand sportscomplexlocated inHouston, thecultural centerand urban hubof Texas.

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Overview008 marks the 25th Anniversary of The Tacoma Dome and in thattime we’ve seen and done it all, including record grosses for con-certs and events of all kinds. We’ve hosted nationally prestigiousevents, such as the US Figure Skating Championships, (2)Collegiate Women’s Final Fours and the 1990 Goodwill Games, andcontinue to host the best in: Concerts and live events; Consumer

shows, including Home and Garden, Boat, RV and Holiday Food & Gift;High school championships in football, wrestling, gymnastics and bas-ketball; Family shows; graduations; professional sporting events includ-ing rodeos, wrestling, ice skating and more; and motor sports spectacu-lars such as Monster Jam and Arenacross.

LocationConveniently located along Interstate 5 in the Seattle/Tacoma DMA,The Tacoma Dome sits in the heart of over 4 million event goers inWestern Washington. We are located approximately 27 miles south ofSeattle, 175 miles south of Vancouver, BC and 140 miles north of Portland,OR. We have over 2,500 parking spaces on-site with an additional 7,500spaces in close proximity to the venue. We are also located next to a majortransportation hub connecting the entire Puget Sound region via commuter rail, busses and light rail.

RenovationIn 2008 we installed the largest rigging grid in the Western Hemispherethat is roughly the size of a football field. Events can now load in and out inrecord time regardless of where the stage is located on the arena floor. Tocomplement the new grid, we also recently completed the installation of anextensive curtaining system enabling promoters to create as large or assmall a capacity as needed. We are now the only arena in the northwestthat can play to houses set for as intimate as 1,000 people or as large as23,000 people. In addition, 2009 will see the renovation of all artist dressingrooms and concession areas as well as the installation of digital advertisingon concourses and the opening of a new VIP Club Lounge.

Capacity

The Tacoma Dome hosts events of all sizes, withcapacities ranging from 1,000 – 23,000 people. We areone of the most versatile arenas in the country due tothe fact that 65% of our seating is moveable. Our cur-taining system also lets promoters increase ordecrease the size of the house as needed and curtainoff the entire upper level if desired. With so much flex-ibility, we can build the house to a specific capacityand then open up additional seating by simply openingup curtains.

TheaterWe are pleased to offer promoters the opportunity tohost shows in a theater setting with smaller capacitiesranging from 3,000-7,000 people. When in theatermode, event-goers feel like they’re in a smaller, moreintimate venue because the rest of the arena is cur-

tained off, thereby enhancing the experience of both artist and attendee.

MarketingWe are pleased to be able to offer promoters a full array of in-house marketing services, from media placement and group sales to grass rootsand email/web campaigns. We are happy to offer as much assistance topromoters as needed in order to maximize ticket sales and event profits.

ExperienceWith 25 years of experience hosting live events, we guarantee that you’ll besatisfied with the level of service you receive, not only from the Dome staff,but also with our contracted partners: Ticketmaster is the ticket provider forall events. Centerplate is the provider of all food and beverage services.StaffPro is the provider of all security, ticket takers and ushers. Everyonehere at the Tacoma Dome is committed to the highest degree of customerservice and promoter satisfaction. We welcome the chance to earn yourbusiness!

T A C O M A D O M E

2727 East D Street, Tacoma, WA 98421Phone: (253) 272-3663, Fax: (253) 593-7620 • www.tacomadome.org

T A C O M A D O M E

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The TacomaDome sits inthe heart ofover 4 millionevent goers in WesternWashington.

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T A C O M A D O M E . O R G

Record setting concert grosses.

The most adaptable venue in the northwest with seating configurations ranging from 1,000 – 23,000 seats.

New arena curtaining system that creates an intimate experience with any configuration.

Newly renovated artist dressing rooms.

Newly renovated concession areas and VIP Club coming in ‘09.

Strategic location on I-5 in the center of 4 million event-goers.

Installation of the largest rigging grid in the Western Hemisphere that creates quick load-ins and outs.

Spacious backstage and loading areas.

Promoter option for labor.

Plenty of parking with 2,500 spaces at the venue and another 7,500 spaces within a 5-minute walk.

We've got it all.For booking information, contact Rob Henson at (253) 272-3663 or [email protected].

Thepromoterwishlist:


Three Rivers is the confluence of everything that makes for great events: from the versatility of the Toyota Center to the distinctive Three Rivers

Convention Center with our dedicated staff serving you all along the way. Centrally located between Seattle, Portland, Spokane, and Boise in the Tri-Cities community of 250,000, Three Rivers is surrounded by world-class wine regions, top-rated golf, miles of riverfront parks and trails, and abundant dining, shopping, and accommodation options.

Toyota CenterComfortably seating 5,000 to 7,000 in six configurations, the Toyota Center is superbly suited for entertainment, sports, trade shows, and meetings. The facility’s concourse provides access to conces-sions and amenities, and private suites provide exclusive viewing for VIP attend-ees. A separate banquet area accommo-dates groups up to 250 with a dance floor, private entrance, and full-service bar.

Three Rivers Convention CenterThe 75,000-square-foot Three Rivers Convention Center is ideal for meet-ings and conventions. The Great Hall provides 21,600 square feet easily transformed into a ballroom accom-modating 1,500 or subdivided into smaller spaces. The Convention Center also includes meeting rooms, a soaring glass foyer, private board room, and Cyber Café.

The Three Rivers Campus is managed by VenuWorks (formerly Compass Facility Management), the third-largest facilities management company in the United States. VenuWorks is well known for its success in providing full management services for arenas, theaters, and convention centers, which are primarily under the governance of municipalities, counties, colleges, and universities. It also manages food and beverage operations, performs feasibility studies, does consulting work and provides event booking and promotion services.

7016 W. Grandridge Boulevard, Kennewick, WA 99336

(509) 737-3700; Fax: (509)735-9431www.yourtoyotacenter.com • www.threeriversconventioncenter.com

Seating Capacity: 7,000Exhibit space: 27,000 sq ftBanquet space: 3,000 sq ftDessing rooms: 5VIP suites: 11Press boxIce rinkXenon Supertrouper spotlights: 2Rigging & stagingCatering room

Total space: 75,000 sq ftGreat Hall: 21,600 sq ftFoyer: 14,000 sq ftMeeting rooms: 13Latest A/V TechnologyProgrammable lightingIn-House catererOn-site managers and staffFlexible restrooms by groupWi-Fi Internet

TOYOTA CENTER & THREE RIVERS CONVENTION CENTER


BOK CENTER200 S. DenverTulsa, OK 74103(918) 894-4444; Fax: (918) 894-4445www.bokcenter.comGeneral Manager: John Bolton

Tulsa’s Newest MasterpieceSnapshot: The BOK Center, located indowntown Tulsa, and managed bySMG, is one of the latest, state-of-the-art sports and entertainment venues inthe country. Designed to host majorconcerts, family shows, AF2’s TulsaTalons, CHL’s Tulsa Oilers and otherworld-class entertainment, the venue isexpected to attract people of all agesand backgrounds.Capacities: Center Stage - 19,199;Basketball - 17,839; Hockey - 17,096;Concert/180 End Stage: - 12,753;Half-House - 11,090; Theater - 6,337(with its innovative curtaining system,arena staff can cater to the needs ofeach show by varying the number ofseats available).

Backstage Areas: 5 Star DressingRooms; Green Room; 4 Locker Rooms;1 Officials Locker Rooms, 2 TrainerRooms; Office, Lounge; Promoter’sLounge, 3 Production Offices.Food & Beverage: 7 localrestaurants/vendors, in addition to in-house catering, 14 concession standsand 16 food carts.Audience Amenities: $4-million, cen-ter-hung scoreboard and 360-degreeLED ribbon board; state-of-the-artmarquee with audio; ceiling haslapendary banners that improveacoustics.Premium Seating: ONEOK PremiumLevel hosts the 38 suites, including the4 Cox Business Event Suites, 20 LogeBoxes, 682 club seats, and the privateONEOK Club Lounge; members havea VIP entrance and private elevators totake to reach the floor.Marketing: marketing department within-house advertising agency; mediaplanning/media buying, public relations,group sales, grassroots marketing, third-party promotional tie-ins, databasemarketing and cross-promotions.Demographics: The BOK Center isideally located with over 890,000 people in DMA and over 4.8 millionpeople within 150 miles.

OKLAHOMA

FORD CENTER100 West RenoOklahoma City, OK 73102(405) 602-8700; Fax: (405) 602.8505www.okfordcenter.comGeneral Manager: Gary Desjardins

Snapshot: Oklahoma’s state-of-the-artsports and entertainment showcase, theFord Center is home to the OklahomaCity Thunder NBA team, the OklahomaCity Blazers (Central Hockey League),and the Oklahoma City Yard Dawgz(arenafootball2). The Ford Center alsoplays host to major concerts, familyevents, ice shows, sporting events and thelatest in show stopping entertainment.Since its opening in 2002, a number ofimprovements have been made to thefacility and including new speakersinstalled in the club and suite area andnew video boards. Other improvementsplanned are: multistory atrium, newrestaurants clubs & concession areas,bunker suites, loge and sky boxes, rooftop gardens, locker rooms, a warm-upbasketball court, team offices and a12,000-sq.-ft. family fun zone.

Capacities: 4,000 - 20,000+. 586,000-sq.-ft. arena seats up to 20,817 for con-certs in-the-round, 20,231 with an endstage, 19,675 for basketball, 18,178 forhockey and 17,884 for arena football.Arena Floor: 34,074 sq. ft.Staging: Our SICO portable stage has a maximum size of 80’ x 40’ withadjustable height from 4’ and 6’.Backstage Areas: 6 dressing rooms,including star dressing rooms and refer-ee/official’s dressing rooms; 4 lockerrooms; one green room and two pro-duction offices, press area (906-sq.-ft.lobby and 266-sq.-ft. lounge).Food & Beverage: SAVOR… Cateringby SMG provides exclusive in-housecatering services, 3 restaurants, privatebars, 24 concession stands.Amenities: 3,380 club seats, 49 execu-tive suites and 7 Oklahoma State ParkSuites with exclusive access to full-serv-ice bars, restaurants and concessions; 4-sided video scoreboard, a 360-degreeLED ring, and video boards.Marketing: Full service, in-house mar-keting department.Demographics: The Oklahoma CityMSA enjoys a population of over 1.1million.See ad on page 44

OKLAHOMA


AMERICANBANKCENTER901 N. ShorelineCorpus Christi, TX 78403(361) 826-4100; Fax: (361) 826-4905www.americanbankcenter.comGeneral Manager: Marc Solis

Corpus Christi’s Premier Event CenterSnapshot: AmericanBank Center islocated downtown in the Sparking Cityby the Sea, along the beautiful CorpusChristi bayfront. The architecturallypleasing building includes an Arena,Auditorium, and Convention Center.From sparkling glass to Texas lime-stone, the center’s improved facilitiesare a pleasure to see and experience.The AmericanBank Center Arena ishome to the CHL’s Corpus ChristiRayz hockey team, the Corpus ChristiSharks arena football2 team, and theTexas A&M University-Corpus ChristiSouthern Conference IslandersBasketball teams. The AmericanBank

Center Selena Auditorium, originallybuilt in 1979, has earned an OutstandingAcoustical Rating and has been one ofthe most attended venues for entertain-ment in the Coastal Bend area.Seating Capacities: AmericanBankCenter Arena – 9,000 +; SelenaAuditorium – 2,500.Exhibition Space: 76,500 sq. ft. (total);Bayview Ballroom – 20,000 sq. ft.;Watergarden Room – 25,366 sq. ft.Staging: StageRight brand stage, fullcapabilities for any size event.Sound/Lighting: State-of-the-art arenalighting system and arena sound system.Backstage Areas: 5 dressing rooms, 2 pro-duction offices, 2 loading docks, 2 separateload in/out doors, secure loading dock.Food & Beverage: Award-winningCenterplate provides in-house cateringand concessions.Parking: 2,000-2,500 parking spaceswithin five blocks of the building. Up to6,500 spaces available for large events.Marketing: full-service, in-houseMarketing Department.Demographics: Serves a market ofmore than 500,000; Located just twohours from San Antonio, 3 hours fromHouston.See ad on page 65

TEXAS

DODGE ARENA2600 North 23rd Street (Hwy 336)Hidalgo, TX 78557(956) 843-6688; Fax: (956) 843-5547www.dodgearena.comGeneral Manager: James Bricker

Snapshot: The Dodge Arena is locatedin Hidalgo, Texas, just minutes from theU.S.-Mexico border. Since its openingin October 2003, this $23-million multi-purpose complex is one of its kind in thearea and has consistently ranked in thetop 100 venues worldwide. PermanentDodge Arena tenants include the CHLRio Grande Valley Killer Bees, AF2 RioGrande Valley Dorados, and the NBA-DLeague Rio Grande Valley Vipers.Capacities: 6,800-seat arena that willconfigure up to 5,500-seats for ice hock-ey, football and soccer and a center stageconcert capacity of 6,800-seats.Backstage Areas: 2 main artist dressingrooms; 3 locker rooms that also serve asdressing rooms; private catering room;production office; accounting office.

Food & Beverage: 3 concessions areas;lounge/meeting room in the VIPentrance for club and suite holders; full-service bar off the concourse; suite levelfeatures a small bar exclusively for suiteholders.Audience Amenities: 508 luxury clubseats and 26 private suites, complete withVIP parking passes, and access to exclu-sive VIP bars and lounges.Parking: 2,200 surface parking spaces,with one designated VIP parking lot forsuite and club seat holders.Marketing: full-service in-house market-ing department that offers assistance withthe production and placement of tradi-tional media in both the United Statesand Mexico; marketing tools offeredinclude: email blasts, web advertising,street team advertising, and advertisingon Arena’s closed circuit television,Jumbotron, and outdoor marquee.Demographics: The Dodge Arena has acustomer base of more than 2.7 millionpeople (1 million along the U.S. side ofthe border, 1.7 million along theMexican side of the border), and is locat-ed in an area of South Texas known asthe Rio Grande Valley. The Valley is inthe top 100 television markets, and is the10th largest Hispanic DMA (86% of thepopulation is Hispanic).See ad on page 66

TEXAS

FAIR PARK, DALLAS1300 Robert B. Cullum Blvd at Grand AveDallas, TX 75210P.O. Box 159090 Dallas, TX 75315(214) 670-8400; Fax: (214) 670-8907www.fairpark.orgExecutive General Manager: Daniel HuertaSales Manager: Steven Flores

Snapshot: A 1930’s Art Deco Culturaland Entertainment Venue, a nationalhistoric landmark since 1986, and hometo the 1936 World’s Fair, Fair Park isconveniently located two miles east ofdowntown Dallas and one of the mostunique venues in the country. Duringthe last 10 years a number of the exhi-bition styled buildings have been reno-vated and restored to their original1936 grandeur including restoring thebeautiful Art Deco murals and basrelief ’s on the Centennial Hall, Food &Fiber Building, Automobile Buildingand Tower Building. In addition to the

façade of the Band Shell, an open airamphitheater, the unique lighting hasbeen restored as well as the bench seats.Capacities: over 850,000 sq. ft. ofrentable space including seven exhibi-tion halls ranging in size from 25,000sq. ft. of space to 94,500 sq. feet. ofspace; 6 performance facilities includingthe Music Hall. The Cotton BowlStadium has 90,000+ permanent chair-back seats; Fair Park Coliseum—28,000sq. ft. arena floor with 9,552 seats; TheBand Shell is an open-air amphitheaterwith 3,800 permanent seats and a seat-ing capacity of 4,500; AutomobileBuilding—84,500 sq. ft.; CentennialHall—94,500 sq ft.; Food & FiberPavilion—25,000 sq. ft.; Grand PlaceBuilding—50,000 sq. ft.; TowerBuilding—40,000 sq ft.; EmbarcaderoBuilding—27,000 sq. ft.Parking: 9,251 parking spaces insidethe park and 7,250 formal parkingspaces immediately adjacent to thepark.Market: visited by over 7 million peo-ple each year; site for more than 1,200special events and cultural festivals.See ad on page 67

TEXAS

RELIANT PARKOne Reliant ParkHouston, TX 77054(832) 667-1400; Fax: (832) 667-1748www.reliantpark.comAssistant General Manager: Jeff Gaines

Snapshot: Reliant Park is the premierentertainment, sports, convention,tradeshow and special event complexlocated in Houston’s South Main corri-dor. The complex features three distinctfacilities – Reliant Stadium, ReliantCenter and Reliant Arena. Reliant Parkencompasses 350 acres has 26,000 park-ing spaces and hosts more 600 eventsper year.Capacities: Reliant Stadium (71,500seats and 125,000 sq. ft. of space forgeneral sessions, catered functionsand/or exhibits).Reliant Center (1.4 million grosssq.ft/706,213 sq. ft of single level con-tiguous exhibit space divisible into 11separate halls also has 61 meeting

rooms).Reliant Arena (approximately 8,000seats and a 2,000-seat pavilion and350,000 sq. ft. of exhibit space).The key feature of the Reliant Parkcomplex is its flexibility. With fourunique and adaptable venues, theReliant Park complex has the versatilityto accommodate any variety of eventsranging from corporate meetings andteam building seminars, to employeeappreciation and holiday parties! Backstage areas: 4 meeting rooms and20,000 sq. ft backstage floor space 2 Locker rooms with showers and15,000 sq. ft of catering/hospitalityarea.Marketing: An email database of170,000 for pre-sales and special offers.Parking: 26,000 spaces.Demographics: Houston is the fourthmost populous city in the United States.The greater Houston metropolitan areahas a population of approximately 4 million people. The Houston CityStatistical Area (CSA) covers 12,476square miles. Houston is also a majormedia market, ranking 10th in size.See ad on page 71

TEXAS


UNITED SPIRIT ARENA1701 Indiana AvenueLubbock, TX 79409-2200(806) 742-7362; Fax: (806) 742-7557www.unitedspiritarena.comDirector: Kent Meredith Associate Director: Cindy Harper (booking)

“The Entertainment Showcase of West Texas”

Snapshot: This year United SpiritArena celebrates its 9th year of operation as the EntertainmentShowcase of West Texas. Since itsopening in November 1999, UnitedSpirit Arena has hosted a wide array ofevents, from concerts and family showsto trade shows and conventions.Headline performances and events haveincluded Elton John, KISS, Aerosmith,George Strait, Eagles, Cher, ShaniaTwain, Pearl Jam, Harlem Globetrottersand World Wrestling Entertainment.Capacities: United Spirit Arena canaccommodate 15,000 fans in-the-round

and approximately 12,000 end-stage,and has half-house capabilities.Exhibition Space: The facility features81,017 square feet of concourse spaceand 31,916 square feet of arena floor, andcovers a total of 204,025 square feet.Backstage Areas: 4 concourse-levelmeeting rooms, 6 dressing rooms, apractice gym, a media work room, apress conference room.Special Seating: 24 luxury suites.Food & Beverage: a spacious foodcourt, 10 fixed concession stands; cater-ing and concession service provided bySodexho Sports & Leisure Services.Box Office/Ticketing: Select-a-Seat ofLubbock, (806)770-2000.Market/demographics: Lubbockexpands over 104.6 square miles, holdsa population of 209,000, and maintainsa market draw of 1,000,000 people inWest Texas, Eastern New Mexico, andthe Texas Panhandle. The United SpiritArena is located on the Texas TechUniversity campus, which has over28,000 students and is the largest offour colleges and universities inLubbock.See ad on page 64

TEXAS

SEATTLE CENTER,INCLUDING KEYARENAAND MCCAW HALL305 Harrison Street, Seattle, WA 98109(206) 684-7202; Fax: (206) 684-7366Event Sales Representative/KeyArena:Sheryl Brown, Sr. Event Sales Representative/McCaw Hall:Alison McGuire, Sr. Event Sales Manager/General:Karin Butler, www.seattlecenter.com/booking

Create your Seattle CenterExperience!Snapshot: Seattle Center is a uniqueurban park featuring Seattle’s premierevent facilities, including KeyArena andMcCaw Hall, situated on beautifullylandscaped 74-acre campus thatincludes 17 acres of open space, withpleasant outdoor courtyards, fountainsand lush green spaces for relaxation.Event facilities are set alongside morethan 30 cultural, educational, sports andentertainment organizations, including

famous attractions like the SpaceNeedle and International Fountain.McCaw Hall at Seattle Center featurestwo auditoriums, elegant functionspaces, and stunning architecture.KeyArena: Concerts up to 15,500 fullhouse, or 7,400 Lower Bowl only withupper level curtain system; Basketballup to 16,200; Hockey up to 10,400.McCaw Hall – up to 2,900 full house,or 1,450 “intimate house” configurationusing only Orchestra and First Tier lev-els; Includes: The 2,900-seat SusanBrotman Auditorium; 381-seat, state-of-the art Nesholm Family LectureHall; and beautifully appointed Lobbiesand Reception Rooms.Exhibition Space: additional exhibitionfacilities include: 34,000-sq.-ftExhibition Hall and 12,500-sq.-ft.Fisher Pavilion.Staging: KeyArena features aStageRight 40’ x 60’ x 4’-6’.5”adjustable height rolling stage.; McCawHall proscenium is 60’w x35’h, plus3,600 square feet stage left.Demographics: diverse metropolitanpopulace of over 3,500,000 in theGreater Seattle Area; Seattle Centerreceives 12 million visitors per year.See ad on page 75

WASHINGTON

TACOMA DOME2727 East D StreetTacoma, WA 98421(253) 272-3663; Fax: (253) 593-7620

www.tacomadome.orgDeputy Director: Rob Henson

Snapshot: The Tacoma Dome is amulti-purpose arena that can hostevents of any kind with capacities up to23,000 people, including concerts,family shows, sporting events,conferences and trade shows.Capacities: Due to the fact that 65% ofour seating is moveable and with theaddition of our recently installed cur-taining system, we can host eventsranging from 1,000 – 23,000 peopleand place them in as intimate or aslarge a setting as needed.Exhibition Space: Attached to thearena is an Exhibition Hall that contains 28,800 square feet of space formeetings, conferences and events.

Backstage Areas: 3 production officesand 13 newly renovated dressing rooms;abundant storage space located back-stage.Food & Beverage: Centerplate is theexclusive provider of food and beverageservices at the arena, as well as theoperator of McKinley’s Grill Restaurant(open during most events).New Features: largest rigging grid inthe Western Hemisphere, approximatelythe size of a football field, that makesload ins and outs a breeze; 2009 will seethe renovation of existing concessionareas as well as the installation of digitalsignage and a new VIP clubParking: 2,500 onsite; 7,500+ in closeproximity to the arena.Marketing: Full array of marketingservices, ranging from media buying togroup sales.Demographics: More than 4 million in area See ad on page 73

WASHINGTON

TOYOTACENTER/TOYOTAARENA/THREE RIVERSCONVENTION CENTER7016 W Grandridge BlvdKennewick, WA 99336(509) 737-3700; Fax: FAX: (509) 735-4699www.yourtoyotacenter.com www.yourtoyotaarena.comwww.threeriversconventioncenter.com Executive Director: Jeff Kossow

“Experience Three Rivers”Snapshot: Managed by VenuWorks,Three Rivers includes The ToyotaCenter, a 7,000-seat venue that is hometo WHL’s Tri-City Americans and theaf2’s Tri-Cities Fever; the 17,000-sq-ft,350-seat Toyota Arena, and the ThreeRivers Convention Center, featuringmore than 50,000 sq. ft. ofmeeting/exhibition space, 14,000 sq. ft.of pre-function space, loading docks, aconference room, and a 1,600-sq.-ft.Cyber Café and patio.Seating: (Toyota Center)—In the

Round 7,715; End Stage 5,579; HalfHouse 3,435; Theater Set 2,031;Basketball 6,147.Audience Amenities: 11 Suites; TheSunset Lounge, the Toyota Center’sbanquet room, provides versatile spaceto accommodate groups from 250 to500 people, with 3,000 square feet, a29’x26’ dance floor, and privateentrance.Sound/Lighting: Full range, soundreinforcement suspended from arenagrid. Sound control room is located onthe third level, multiple patch baysaround the arena walls at floor level aswell as the press box. Mercury vaporlighting – 10 minute warm-up/cool-down time. Three separate rings, outerstands – 3,000 watts. Two super trooperlong throws.Backstage Areas: Locker/Dressingrooms equipped with shower and toiletfacilities (5 rooms total); Green Room;Production/First Aide Room.Food & Beverage: Toyota Center – 10 concessions stands; Catering provid-ed by Centerplate.Parking: 1,300 parking spaces, includ-ing over thirty ADA parking spaces.Marketing: co-promotional services,in house marketing.See ad on page 74

WASHINGTON


ALBERTA

BRITISHCOLUMBIA

MANITOBA

NEW BRUNSWICK

NOVA SCOTIA

ONTARIO

PRINCE EDWARDISLAND

QUEBEC

SASKATCHEWAN

CA

NA

DA

MTS CENTRE 300 Portage Ave.Winnipeg, MB R3C 5S4(204) 987-7825; Fax: (204) 926-5555www.mtscentre.caVice President/General Manager: Kevin Donnelly, Sr.

Snapshot: Since opening in November2004, the MTS Centre has consistentlyranked among the busiest entertain-ment facilities in the world. Each andevery year, the MTS Centre hosts atleast 140 events ranging from interna-tional hockey, to concerts by some ofthe biggest names in the music industry,to many other world renowned showssuch as Cirque du Soleil and Walkingwith Dinosaurs. 3.8-million patronspassed through the turnstiles in thefacility’s first 40 months of operation.Capacities: up to 16,000 concert-goers;its RBC Theatre configuration withstate-of-the-art curtaining system—creates intimate concert setting foraudiences as small as 3,500.

Exhibition Space: Retractable seatingsystem can expand event floor to 245’ x 115’.Staging: in-house modular portablestaging system, 4-6’ high, valhoffer- 60’x 40’ or combined with scaffolding to56’ x 72’ x 5’ high.Backstage Areas: 4 Premier ArtistDressing Rooms; 6 team dressingrooms; catering room; production/man-agement offices.Food & Beverage: A large variety ofconcession offerings, managed byCenterplate; Exchange Restaurant &Beer.Audience Amenities: 50 private suitesand club seating/lounge program avail-able. Four sided 16’ x 16’ centre hungvideo unit (capable of recessing to rig-ging beams when not in use) andpower-ring/ribbon board with fullmulti-media design/creation services.Marketing: Full-service in-house mar-keting/promotion department.Demographics: The capital city of theprovince of Manitoba and a majorCanadian and regional city with a pop-ulation of 712,700. Winnipeg Drawsfrom population base of approximately8 million people.

MANITOBA

GENERAL MOTORSPLACE800 Griffiths Way Vancouver, B.C. V6B 6G1(604) 899-7400; Fax: (604) 899-7490www.generalmotorsplace.com Manager of Event Sales: Tyler Mervyn

Snapshot: In addition to being home tothe Vancouver Canucks, GeneralMotors Place is one of the most activeentertainment venues in NorthAmerica. Since it opened in September1995, General Motors Place hasattracted the biggest names in showbusiness to its stage and has welcomedmore than 16.5 million visitors throughits doors.Capacities: Hockey 16,908, End Stage180: 12,285, Center Stage: 18,337,Concert Bowl: 10,420 Theatre Bowl:5,990 (complete with curtain system).Backstage Areas: 13 backstage rooms;4 Hospitality Suites accommodatinggroups of 20-120.

Staging: Right Staging System.Sound/Lighting: New state-of-the-art150,000 Watt L-Acoustics line sourcearray system; a new LED VideoDisplay system, including a center hungscoreboard unit incorporating four large10mm HD ready main LED screenssupported by four corner screens andtop and bottom video rings using20mm LED technology; 360 degreeProAd LED Video ring around theupper seating bowl.Food & Beverage: Over 30 concessionslocated on our two main public con-courses; all F/B services by ARA-MARK.Parking: 565 spaces onsite, over 7,000spaces within an easy walking distance.A Public transit (SKYTRAIN) stationlocated across the street from the venue.Demographics: 2.6 million within a70-mile radius.See ad on Page 79

BRITISH COLUMBIA

79CanadaFacilities SuperBook 2009

fficially opening its doors on September 21, 1995,General Motors Place has become symbolic ofVancouver’s proud identity, attracting over 16.5 millionvisitors through its doors and serving as the city’s ambas-sador and host to the world of sports and entertainment.

Geography and MarketIn the Pacific Northwest, set against a backdrop of snow-

capped mountains and the glittering Pacific Ocean, Vancouver isone of the most beautiful cities in the world. As Canada’s thirdlargest city, it offers a market of 2.6 million people within a 70-mile radius and serves as Canada’s gateway to the Pacific Rim.General Motors Place is situated in the heart of the city’s the-atre and entertainment district and is within walking distance of the city’s commercial and residential core. The arena is centered between the rails of SkyTrain, Vancouver’s rapid transit system, and is within easy walking distance to 7,000parking spaces.

Rock Royalty, Presidents and QueensHome to the Vancouver Canucks of the National Hockey

League, General Motors Place has hosted numerous nationaland international events over the years, as well as welcomed acountless number of world-renowned personalities, includingformer U.S. President Bill Clinton, HRH Queen Elizabeth II, andHis Holiness the Dalai Lama. Our list top-tier entertainersinclude; The Police, U2, Coldplay, Tim and Faith, AC/DC, CelineDion, Justin Timberlake, Elton John, Metallica, Billy Joel,Aerosmith, Bon Jovi, Andrea Bocelli and Christine Aguilera among others.We work closely with a wide variety of promoters and event producers toensure that Vancouver continues to enjoy the world’s top talent and experiences the best mix of sports and entertainment events.

Services and AmenitiesHighly praised for its comfortable seating and superior sightlines, visitor

hospitality lies at the heart of this 475,000-sq.-ft. arena. We offer state-of-the-art technology featuring: the acoustic design of a concert hall, as muchelectrical capacity as a small power plant, world-class telecommunicationsinfrastructure and broadcast facilities plus the latest in LED video boardtechnology. Offering a full range of services, our team of Event

Management professionals will work to ensure a successfulevent both back of house and front of house. Our in-housecatering specialists bring a regional focus while supporting thecity’s image as a culinary destination. Our menu features bothclassic and arena favorites as well as an extensive selection ofour Chef’s signature items.

CapacitiesWith a maximum seated capacity of 18,337 for an in the

round set up, the arena offers scaleable seating configurationsranging from the Pontiac Theatre bowl (5,990, complete withcurtain system) to an end stage 270 degree concert set up of13,937. The arena converts quickly and simply between seat-ing modes with a unique curtain system for an intimate feel.The arena floor offers 17,000 sq.ft. of column free space andcan accommodate 1,200 guests reception style and over 1,000guests for a formal sit down dinner. Hospitality suites accom-modating 20-120 are also available. See our complete list ofconfigurations and capacities below.

TicketingGeneral Motors Place works with Ticket Master Canada

to provide exclusive ticket distribution and box office management. They are connected to the Western Canadiandistribution system, internet,phone in center,ATM style kiosks

and a comprehensive clientdatabase.

A golden futureServing as the primary ice

hockey venue for the XXIWinter Olympic Games in2010, General Motors Place will once again be front and center as the eyes of the world will be focused on Vancouver.

G E N E R A L M O T O R S P L A C E

800 Griffiths Way, Vancouver, B. C., Canada V6B 6G1(604) 899-7400 • Fax: (604) 899-7401 • www.generalmotorsplace.com

“

“The arena is centeredbetween therails ofSkyTrain,Vancouver’srapid transitsystem, and is within easywalking distance to7,000 parkingspaces.

O

Seating Capacities:End Stage 180: 12,285End Stage 240: 12,768End Stage 270: 13,937End Stage 360: 17,406Center Stage: 18,337Concert Bowl: 10,420Pontiac Theatre Bowl: 5,990Basketball: 17,333Hockey: 16,908Ice Show: 17,072

80 Facilities SuperBook 2009Canada

ELGIN AND WINTER GARDENTHEATRE CENTRE189 Yonge StreetToronto, Ontario, CanadaM5B 1M4(416) 325-4144; Fax: (416) 314-3583www.heritagetrust.on.caManager of Bookings and Events:Kevin Harris

More Than Just A Theatre!Snapshot: Originally built in 1913 forvaudeville and silent films, the complexcontains two distinct and separate the-atres, one sitting atop the other. Thecomplex is a multi-use facility hostinglive performances, corporate events,receptions, film and photo shoots. Thecentre offers a wide range of program-ming from musicals, dramas, comedies,dance, operas, family shows, concerts,readings, and screenings from theToronto International Film Festival.Capacities: Elgin Theatre -1,561;Winter Garden Theatre - 992;

Cascading reception lobbies range fromsmall intimate gatherings to 900 peo-ple. “Dinner on Stage” events – 80.Backstage Areas: Plentiful dressingsrooms in backstage areas (single to cho-rus size), stage management offices,crew rooms, wardrobe rooms. Tworehearsal studios with washrooms,dressing rooms and kitchen; large load-ing dock, freight elevator.Food & Beverage: Six separate barareas; wine, beer, liquor, water, softdrinks; preferred caterers list availableto clients.Demographics: Toronto, the largestcity in Canada, has more than 2.5 mil-lion residents, Toronto is at the heart ofthe Greater Toronto Area, which has apopulate of more than 5 million.

TORONTO

SCOTIABANK PLACE1000 Palladium DriveOttawa, Ontario, K2V 1A5(613) 599-0140: Fax: (613) 599-9284www.scotiabankplace.comVice President & Executive Director: Tom Conroy

Snapshot: Having opened in 1996, this18,500-seat multi-purpose sports andentertainment facility was re-namedScotiabank Place as of January 13, 2006and is the home ice for the NationalHockey League Ottawa Senators.Seating Capacities: 3,972 - 18,500seating capacity.Stage: 80’ W X 48’ D, Adjustable from 48” to 78”; 3 Sets of AdjustableStairs, 176 Linear Feet of Toe Rail andHand Rail.Arena Floor: 200’ X 85’ (17,000 sq.ft.), 218’ X 85’ with West End RisersRetracted; 500 lbs./sq. ft. LoadCapacity, Smooth Concrete.

Dressing Rooms/Backstage Areas:1 Star Dressing Room 1 ProductionOffice - Promoter (TV Work Room);2 Star Dressing Rooms; 2 Star DressingRooms; 2 Large Team Rooms;Production Office - Tour (InterviewRoom); 1 Media Work Room; 2 SmallPhoto work Rooms with Dark Area.Lighting: Halogen Sports Package (150Foot Candles), Dimmable Quartz,Metal Halide (125 Foot Candles) houselighting; all computer run and can bedesigned for any event. 8 Xenon SuperTroupers spotlights.Sound: EAW Four Way 8-ClusterSystem with Automated SignalProcessing; Clear Com Intercom In-House System With Patch Pointson All Levels.Food & Beverage: All catering is donein-house by Aramark.Scoreboard: White Way Four SidedMulti-Sport Display, 26’ High, 30’Wide; Four Sided High ResolutionVideo Board (9’ X 12’ Viewable Area)12mm L.E.D. Display; 360 degreePower Ring Video Board on 200 LevelBalcony Face.

ONTARIO

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81

COLISEO DE PUERTO RICO500 Arterial B StreetHato Rey, PR 00918(787) 777-0800Fax: (787) 777-0809www.coliseodepuertorico.comGeneral Manager: Wesley Elizabeth Cullen

Entertainment like never seen beforeSnapshot: Since its opening inSeptember 4, 2004, the Coliseo dePuerto Rico has hosted more than 240events like Usher, Andrea Boccelli,Carlos Santana, Juanes, The RollingStones, Elton John, Bon Jovi, RickyMartin, Maná, NBA, NHL exhibitiongame, AF2, among others. The Coliseode Puerto Rico has 26 CorporateSuites, 1,000 club seats, 2 party suites, 1VIP Lounge with private elevator tocreate a fabulous VIP experience. Italso can accommodate audiences of up

to 18,000 people; offers the highesttechnology in theatrical systems of lightand sound, and can host events such asconcerts, shows, sporting events, exhibi-tions, conferences, and theatrical plays.Capacities: Concerts End Stage 240 –15,694; End Stage 180 – 14,730;Boxing or Wrestling - 18,163;Basketball -17,024; Hockey Ice RinkSize 200’x 85’ – 15,635, Half House –10,959; Theater Style – 3,093.Staging: Stage Right 88’ x 48’ max,adjustable from 4’ to 6’ in 2” incre-ments; four stairs units; 80’ stage rightbarricade; pipe & drape 200’.Lighting: Lighting-Metal Halideworking lights with dimmable quartzsystem for instant strike plus shuttersfor instant blackout available; 4 super80 Gladiator III spotlights; 2 LumexGladiator II spotslights; 1 satelliteISTAGING spotlight.Food & Beverage: 16 food concessionsstands plus 6 onsite concessions restau-rants and 5 bar concessions.See ad on page 83

PUERTO RICO

THE FACILITIES MEDIA GROUPEssential Planning Tools

FacilitiesEntertainment/Sports/Performances/Exhibitions/

Concerts/Competition/Shows/Special Events

In-depth Regional listings of Arenas, Civic Centers,Coliseums, Auditoriums, Stadiums, Convention

Centers, Theaters, PACs, Amphitheaters, UniversityVenues, Fairgrounds, Special Event Venues

PU

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82 Facilities SuperBook 2009Caribbean

ir Elton John, Ricky Martin, Sting, The Rolling Stones andVan Halen… What could they have in common besidesbeen highly acclaimed international stars? They all have starred at the Coliseo de Puerto Rico JoséMiguel Agrelot. This modern and state-of-the-art venuehas been home to the most prestigious international

shows, concerts and sporting events.

Embedded in a property of 11.03 acres in the heart of the banking district in San Juan, Puerto Rico, the Coliseo offers adiversity of services and opportunities to maximize any showingin agenda. Sports and show business can certainly find theirplace at the Coliseo de Puerto Rico. Its dimensions have aidedin placing Puerto Rico as an important entertainment spot at aworld-wide level.

Renowned show business and special events producers arelooking towards the Coliseo de Puerto Rico as the best prepared, most promising events venue in modern days. It ishighly acknowledged by the development of upscale concertssuch as Ricky Martin’s 2007 Black and White Tour which had 4 sold outshows, 55,000 attendees and generated $4 million in gross ticket sales.

Up to date, more than 1.8 million fans have visited and enjoyed the morethan 240 events and productions celebrated at the Coliseo. During the pastthree years these events have generated more than $78 million in grossticket sales.

The Coliseo is a three-level structure with dimensions large enough toaccommodate up to 18,500 visitors at center stage concert set up.Basketball games can sit up to 17,024, while end stage concerts can hold15,694. This state-of-the-art structure has emerged as a foundation for thedevelopment of high-end productions.

It has among its special attributes 26 suites, 2 party suites, one VIP ClubLounge, 1,000 Club seats, 4 food courts with over 30 concessions and morethan 100 novelty vending areas, 4 dressing rooms, 5 locker rooms, eightsided LED Scoreboard and 2 scoreboards with message center. Additional

features include 2 meeting rooms, a press room, a media workroom, a production office, an exterior plaza with landscapingdesign, sound system designed by “Pro Sound,” and five to sixhours loading capacity. The Coliseo also takes care of the safety aspect with a security center and a patron services andfirst aid room.

The Coliseo has NBA and NHL standards and includes, among other amenities, a system to create an ice floor, which contains 51,200 linear feetor 9.7 miles of tubing for the liquid gas to go through.

This highly acclaimed edifice has already been recipient of several recogni-tions, among them, the prestigious award International Large Venue of theYear, granted by Pollstar Concert Industry Awards, and a 2007 FacilitiesPrime Site Award Winner.

Other international artists that have presented their talent successfully atthe Coliseo include Andrea Bocelli, Santana, Bon Jovi, Usher and AlejandroSanz. The list also includes local and Latin American stars such as LuisFonsi, Ednita Nazario, Juanes and Shakira.

With its privileged location near the Caribbean’s largest shopping mall,national chain hotels and fine dining locations, the Coliseo offers a world ofopportunities for any international event.

C O L I S E O D E P U E R T O R I C O

500 Arterial B Street, Hato Rey, PR 00918(787) 777-0800 • Fax: (787) 777-0809 • www.coliseodepuertorico.com

C O L I S E O D E P U E R T O R I C O

““

Embedded in a property of 11.03 acresin the heart of the banking district in San Juan,Puerto Rico...

S

I N T E R E S T E D I N F M G R E S O U R C E D I R E C T O R Y A D V E R T I S I N G ? C A L L 2 1 2 5 3 2 4 1 5 0 , x 1 0 3

The Facilities Media Group

Reach more than 50,000 Meeting & Event Planners through our family of print & online products.Marketing, Promotion, & Sales Solutions for Venues, CVBs, as well as Products & ServicesCompanies. Take advantage of new, integrated value-added marketing programs. Learn about ourlead generating and Yellow Page advertising programs.

Michael Caffin, Associate Publisher(212) 532-4150 ext. 103 • [email protected] • www.facilitiesonline.com

Ungerboeck Systems International has developed the comprehensive and seamlesslyintegrated Event Business Management System (EBMS), a software product designed to servethe needs of all sectors of the events industries: Exhibition and conference organizers, venues,event contractors and destination managers. EBMS includes over 20 fully integrated modules, cov-ering the entire business spectrum, including Marketing, Event CRM, Venue Booking,Proposals & Contracts, Event Management, Operations, General Accounting andFinancial Analysis.

Ungerboeck Systems International, Inc. “Integrated Event Business Management Software For Venues, Events and Destinations”

87 Hubble, O’Fallon, MO 63368-8694 (636) 688-2000; (800) 400-4052 Fax: (636) 688-EBMS www.ungerboeck.com VP, Global Marketing: Steve Mackenzie

555 Anton BoulevardCosta Mesa, CA 92626(888) 397-3400; Fax: (714) 327-5513Marketing Coordinator: Traci Casteelwww.tickets.com

Tickets.com, Inc.Tickets.com is a global ticketing solutions provider for live events. The company facilitates the sale of tickets by enabling venues and entertainment organizations with proprietaryand cutting-edge software, retail outlets, kiosks, call centers and an interactive voice response(IVR) systems. Tickets.com builds private label Ticketing GatewaysTM to enable live entertain-ment organizations with e-commerce distribution platforms. The company also sells tickets direct-ly to consumers at www.tickets.com, as well as offering related products and services.

Products& Services Resource Directory: Booking Agents, Promoters,

Talent Buyers & Special Event Planners

Pyramid Celebrity Coaches has been providing luxury coaches to the country and rock entertain-ment industries since 1993. With its commitment to providing excellent service, carefully main-tained coaches and professional drivers, Pyramid maintains one of America’s largest, most up-to-date fleets of 45-foot luxury coaches, which feature interiors that are hand-crafted for style andcomfort, spacious sitting areas, bunks, and storage space. The company also offers “wrapping” thecoach with vinyl graphics and logos.

Pyramid Celebrity Coaches, Inc.“Equipped for life on the road since 1993”

1219 New Hope RoadJoelton, TN 37080(615) 746-8898; (800) 269-8898Fax: (615) 746-5006www.pyramidcoach.comPresident: Charles Mirelez



Your pass to Professional, Experienced, and Discreet entertainment security. The APEX Group continues to be a leader in protection for the Touring Artist, withinnovative approaches, comprehensive programs and connected services. The APEXGroup has the staff to meet your artist’s needs and preferences. An APEX ProjectManager will work with you directly to identify the type and style of individual thatbest fits your needs.

THE APEX GROUP

17101 Superior StreetNorthridge, CA 91325(818) 885.0513; Fax: (818) 885-0369Entertainment Division Director: Jim Hathawaywww.apex-grp.com

SHOW DISTRIBUTIONRigging and Staging

“Great Music Inspires Great Moves” Show Distribution services include sales,rentals, consulting and design. Products include hoists, lifts, controllers, trolleys, trusses, roof systems staging and curtains. Recent Clients include: Bon Jovi, FooFighters, Eminem, Green Day, Red Hot Chili Peppers, Tim McGraw and Faith Hill.

2195 Leon-HarmelQuebec, Qc, Canada G1N 4N5Phone: (418) 686-0543Toll Free: (877) 632-6622 Fax: (418) 686-3836President: Jacques [email protected]

ENTERTAINMENT SERVICESWhere The World Turns For Power

Entertainment Services is a worldwide provider of temporary power generation and temperature control equipment for entertainment and concert venues and a widerange of corporate and special events. In addition to providing state-of-the-art equipment, Entertainment Services offers customers fully integrated, value-addedservices, including planning, technical advice, customized installation, on-site opera-tion and support personnel. Our primary business categories are: Concert Tours,Corporate Special Events, Television & Motion Pictures, Fairs & Festivals, and SportingEvents. If failure is not an option for your event, count on Entertainment Services todeliver the best performance you’ll never see.

Tampa/Orlando9901 Ringhaver Dr., Orlando, FL 32824(866) 769-3761; Fax: (813) 671-2957

New York10 Lafayette Place, Kenilworth, NJ 07033(908) 272-8400; Fax (908) 653-1146

Los Angeles1900 W. Artesia Blvd., Compton, CA 90220(310) 631-7700; Fax: (310) 631-7733 www.es-cat.com

Mountain Productions80 New Frederick Street Wilkes-Barre, PA 18702(570) 826-5566; Fax: (570) 824-6139www.mountainproductions.com

Located on 17 acres in Northeastern Pennsylvania, Mountain Productions has been servinglocal, regional, national and international clients in concert, institutional, educational, religiousand commercial productions for over 27 years. Providing staging, roof systems, grandstands andbleachers, softgoods, production accessories, as well as rigging and hoists, MountainProductions has everything you need.With onsite carpentry, metal fabrication, paint, sewing and electrical shops, a well-maintained

fleet of tractors and trailers, several hydraulic autostages, state-of-the-art equipment and acres ofstorage, Mountain Productions has the capability of providing you with everything you need tocomplete your project on time and under budget.Mountain Productions also boasts a full scale professional engineering and design team, witha combined total of 50 years of experience, ready and able to assist you in all facets of construc-tion, from concept and design through your completed event.

MOUNTAIN PRODUCTIONSNorth America’s Leader in Staging


Facilities: In the last few years, there seemed to be an increase in cam-pus arenas and “convocation” centers—Colleges appeared to be eitherbuilding them or upgrading existing facilities. Was this indeed a trendand what impact do you think it might have on the market?

Diekroeger: Fortunately, the number of events and demand forcampus facilities has increased over the years with the number ofvenues rising. Arenas and convocation centers have become more“multi-use” facilities accommodating multiple types of activitiesand events. I don’t believe there has been much impact on themarket to date because these new venues have been able to sched-ule and prioritize those events that generate significant revenue forthe venue.

Facilities: How can a campus venue reach beyond their immediate stu-dent demographic to increase bookings? Diekroeger: First, I believe that campus venues need to expandbeyond what traditionally have been popular events for the studentdemographic. Concerts and sporting events have been the main-stay for many years. Second, campus venues need to becomefamiliar with their off-campus markets. This can be done throughmarket research obtained through local radio stations, the localnewspaper and even a survey of the landscape in regard to what ispopular at other venues in the area. The possibility for partner-ships with local business to reach these markets is also wide open.Car dealerships, grocery stores and even some of the chain

retailers are always looking for new tie-ins to promote their prod-uct. Why not at a major event at an on-campus venue?

Facilities: Are there other categories of performers that are the on risein campus venues?

CAMPUS VENUES—LOOKING BEYOND THE STUDENT DEMOGRAPHICContinued from page 5

The National Association for Campus Activities represents an estimated 1,020 colleges and universities (plus 600 artists, agencies, and other performers and collegeservice providers) throughout the U.S and in parts of Canada. Above, The crowdlistens to an act featured on the Mainstage Showcase at the 2008 NACA NationalConvention in St. Louis, MO.

Photo

: Drew

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1st Mariner Arena...........................................................................21Alerus Center..................................................................................62Allen County War Memorial Coliseum ...........................................58AmericanAirlines Arena ..................................................................34AmericanBank Center.....................................................................76Arie Crown Theatre ........................................................................57BOK Center ....................................................................................75Braden Auditorium/Bone Student Center.......................................57Burnsville Performing Arts Center..................................................60Cabarrus Arena & Events Center ...................................................35Central Iowa Expo ..........................................................................58Charleston Civic Center ..................................................................25Clay County Regional Events Center..............................................59Coliseo De Puerto Rico ..................................................................81Dodge Arena...................................................................................76Dunkin’ Donuts Center ...................................................................20Duplin County Events Center .........................................................36Elgin and Winter Garden Theatre Centre .......................................80Emil & Patricia A. Jones Convocation Center ................................57Ervin J. Nutter Center.....................................................................62Fairfield Arts and Convention Center/Stephen Sondheim Center for the Performing Arts.......................59Fair Park..........................................................................................76Florence Civic Center .....................................................................36Ford Center.....................................................................................75Forrest County Multi-Purpose Center ............................................35General Motors Place .....................................................................78Giant Center ...................................................................................20Gwinnett Center .............................................................................35Halton Arena...................................................................................36Harborside Event Center ................................................................34Hoyt Sherman Place .......................................................................59i wireless Center.............................................................................57

Idaho Center ...................................................................................64Key Arena .......................................................................................77The Lakeland Center.......................................................................34The Macon Centreplex Coliseum ...................................................34 Mizzou Arena..................................................................................61Mohegan Sun Arena.......................................................................17Morris Performing Arts Center .......................................................58MTS Centre ....................................................................................78The Paramount Theater ..................................................................24Peoria Civic Center .........................................................................58Racine Civic Centre ........................................................................63Reliant Park.....................................................................................76Resch Center..................................................................................63River Center/Adler Theatre .............................................................59Rushmore Plaza Civic Center .........................................................62Salina Bicentennial Center..............................................................60ScotiaBank Place ............................................................................80Show Me Center ............................................................................61Show Place Arena ..........................................................................21Swiftel Center.................................................................................62Tacoma Dome.................................................................................77Topeka Performing Arts Center ......................................................60Toyota Center/Toyota Arena/Three Rivers Convention Center ....................................................77U.S. Cellular Arena..........................................................................63U.S. Cellular Center ........................................................................60United Spirit Arena .........................................................................77Verizon Wireless Arena...................................................................20Vicksburg Convention Center and Auditorium ...............................35Wachovia Arena at Casey Plaza .....................................................20Willet Hall .......................................................................................24Winston-Salem Entertainment-Sports Complex.............................36Xcel Energy Center.........................................................................61

FACILITIES LISTING INDEX A-Z

Diekroeger: Comedy has always been pop-ular on college campuses. The cost of pro-ducing a comedian, large or small, is muchless than a major music act. Many campusesthat are testing the waters in producingmajor events are starting with comedians.There also seems to be a trend by campusvenues to partner with performances thatare “pre-packaged.” Events like wrestlingand semi-professional basketball are able tocome into a campus venue and be a turn-key operation, which saves the venue time,money and even risk in the production ofthe event. These types of events can be verylucrative, depending on the financialarrangements.

Facilities: What is the challenge for a campusvenue in booking these other types of events? Diekroeger: It is a double-edged sword.These types of events like to go to venues where they have aproven track record. When campuses try to pull these types ofevents away from their “traditional” venues, the risk is usuallygreater. If it doesn’t pay off, the venue and the event lose out andneither are willing to venture out again.

Facilities: Are consumer trade shows, exhibitions and other specialevents becoming viable for campus venues?Diekroeger: Absolutely! But the bigger challenge for these venues

is finding a way to fit these types of events into an aca-demic calendar in between all of the campus events.Concerts can usually be turned around in 24 hours –consumer trade shows, exhibitions and special eventsrequire multiple days for set up, for holding event, thenof course the tear down. Not many campuses can affordthis type of time.

Facilities: What are bookers and agents looking for from acampus venue in today’s market that may be different froma few years ago? Diekroeger: Lower expenses! Unfortunately, the cost ofproducing events on campus has risen just like they haveat other venues. Some campuses were able to subsidizesome of these expenses to ensure the success of a pro-gram, but campus programming budgets have beenstretched too thin in recent years.

Facilities: Are there ways to lower expenses?Diekroeger: Generally, campus venues are a little bit

lower than other types of arenas. Some of the expenses are thesame, but campus venues have a student work force, which is lessexpensive. Catering, stage hands, box office—those expenses arealso generally lower. With budgets getting trimmed though, thereis more pressure to create a revenue stream.

Facilities: What makes campus venues unique? Diekroeger: Campus venues, as a whole, present a wide variety of entertainment. Regardless of the economic responsi-

“Events like

wrestling and semi-

professional basketball

are able to come into a

campus venue and be

a turn-key operation,

which saves the venue

time, money and even

risk in the production

of the event.”

Continued on page 88


bility, we have a responsibility to the campus topresent entertainment, but we also have a responsibility to the community as whole to bring various forms of entertainment.

Facilities: Co-promotion of an event vs. renting avenue—which is more advantageous?Diekroeger: Co-promotion with campus venues ispretty rare these days. The requirements of campusvenues as co-promoters make it challenging for promoters to come into these situations. A rental ismore advantageous for the campus because they don’thave to risk any money. The campus also has moreincentive to control costs when they know that thereis a cap on the amount of rent they are going toreceive. A rental also provides more opportunity forthe promoter to make money—they don’t need toshare their expense information with the venue andcan make side deals to lower their expenses.

Facilities: What is different about the business comparedto when you started? Diekroeger: Well, what is the same is that in the live entertain-ment, no two events are alike. Event planning is always a

challenge. That is still the case. So it has always beenexciting to me. What has changed is that the technolo-gy has made things easier. There is so much informa-tion for venue managers at our finger tips. Also, for theaudiences—they can see the routing of their favoriteband, they can create a demand for an artist toappear—there are so many channels for information,like YouTube and MySpace and FaceBook. It creates ahigher expectation from the students for high qualityfrom the act.

Facilities: What’s been the advantage of your work withNACA?Diekroeger: It has kept me closer to what is happen-ing in the college market. It’s the largest association ofits kind, and it brings us all together, the venue man-agers and the promoters. The college market is sounique, and NACA made my job way easier. I haverelationships with all the major agencies and almostnever have to use a middle agent.

FOR A LONGER VERSION OF THISSPOTLIGHT INTERVIEW,VISIT WWW.FACILITIESONLINE.COM.

CAMPUS VENUES—LOOKING BEYOND THE STUDENT DEMOGRAPHICContinued from page 87

“Arenas and

convocation

centers have

become more

“multi-use”

facilities

accommodating

multiple types

of activities

and events.”

CoversCover 4: U.S. Cellular Arena

NortheastDunkin’ Donuts Center .......................................................18Giant Center .......................................................................19Wachovia Arena at Casey Plaza .........................................17

Mid-Atlantic1st Mariner Arena...............................................................22Charleston Civic Center ......................................................23Show Place Arena ..............................................................24

SoutheastCabarrus Arena & Events Center .......................................27Duplin Country Events Center............................................26Florence Civic Center .........................................................29Forrest County Multi-Purpose Center ................................27Gwinnett Center .................................................................30Halton Arena.......................................................................31The Lakeland Center...........................................................26Vicksburg Convention Center and Auditorium ...................32Winston-Salem Entertainment-Sports Complex.................33

MidwestAlerus Center......................................................................40Allen County War Memorial Coliseum ...............................39Arie Crown Theatre ............................................................41Burnsville Performing Arts Center......................................42Central Iowa Expo ..............................................................48Clay County Regional Events Center..................................43Emil & Patricia A Jones Convocation Center .....................37Ervin J. Nutter Center.........................................................47

Hoyt Sherman Place ...........................................................44i wireless Center.................................................................45Mizzou Arena......................................................................37Morris Performing Arts Center...........................................46Racine Civic Centre ............................................................48River Center / Adler Theatre...............................................49Rushmore Plaza Civic Center .............................................51Salina Bicentennial Center..................................................48Show Me Center ................................................................52Swiftel Center.....................................................................53Topeka Performing Arts Center ..........................................54U.S. Cellular Center ............................................................55

WestAmericanBank Center.........................................................65Dodge Arena.......................................................................66Fair Park..............................................................................67Ford Center.........................................................................68Key Arena ...........................................................................75Reliant Park.........................................................................71Tacoma Dome.....................................................................73Three Rivers Convention Center/Toyota Center/Toyota Arena.......................................................................74United Spirit Arena .............................................................64

Puerto RicoColiseo De Puerto Rico ......................................................83

CanadaGeneral Motors Place .........................................................79

Other AdsSMG ..............................................................................3, 8-9

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