2010 practice management annual conference pclaw® office efficiency tools – calendaring, phone...

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2010 Practice 2010 Practice Management Management Annual Conference Annual Conference PCLaw® Office Efficiency Tools – Calendaring, Phone Call & Document Management Presented by: Deborah Schaefer [email protected] (203)915-0950

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Page 1: 2010 Practice Management Annual Conference PCLaw® Office Efficiency Tools – Calendaring, Phone Call & Document Management Presented by: Deborah Schaefer

2010 Practice Management 2010 Practice Management

Annual ConferenceAnnual Conference

PCLaw® Office Efficiency Tools –Calendaring, Phone Call &

Document Management

Presented by:

Deborah [email protected]

(203)915-0950

Page 2: 2010 Practice Management Annual Conference PCLaw® Office Efficiency Tools – Calendaring, Phone Call & Document Management Presented by: Deborah Schaefer

2010 Practice Management 2010 Practice Management

Annual ConferenceAnnual Conference Practice Management

• Matter Manager• Calendar• Phone Call Manager• Document Manager

– Documents– Email

• Contact Manager• Outlook Integration

Page 3: 2010 Practice Management Annual Conference PCLaw® Office Efficiency Tools – Calendaring, Phone Call & Document Management Presented by: Deborah Schaefer

2010 Practice Management 2010 Practice Management

Annual ConferenceAnnual ConferenceObjectives

• Setup Calendar for timekeepers and staff to use

• Schedule appointments and to dos

• Display day, week, or monthly views for specific timekeepers

• Set up recurring appointments that occur on a regular basis

• Utilize Phone Call Manager to track phone calls and messages taken, as well as notify PCLaw® users that messages are waiting

• Transform received messages into to do’s on the Calendar, and post these items as billable time entries on the Client Ledger

• Navigate the different tabs of Document Manager, and add or modify documents in PCLaw®

• Manage documents associated with matters and contacts

Page 4: 2010 Practice Management Annual Conference PCLaw® Office Efficiency Tools – Calendaring, Phone Call & Document Management Presented by: Deborah Schaefer

2010 Practice Management 2010 Practice Management

Annual ConferenceAnnual Conference Set-Up

System Settings, Front Office Tab

Turn On Calendar, Phone Call Manager, Document Manager

Document Type Default Settings

Page 5: 2010 Practice Management Annual Conference PCLaw® Office Efficiency Tools – Calendaring, Phone Call & Document Management Presented by: Deborah Schaefer

2010 Practice Management 2010 Practice Management

Annual ConferenceAnnual Conference Set-Up

Workstation Settings – Calendar and DocumentBe sure indexer is running on Server

Page 6: 2010 Practice Management Annual Conference PCLaw® Office Efficiency Tools – Calendaring, Phone Call & Document Management Presented by: Deborah Schaefer

2010 Practice Management 2010 Practice Management

Annual ConferenceAnnual Conference Set-Up

Connection SettingsStore Password Enable Connection to Windows Explorer, Internet Explorer and Microsoft Word, WordPerfect (if installed)

Page 7: 2010 Practice Management Annual Conference PCLaw® Office Efficiency Tools – Calendaring, Phone Call & Document Management Presented by: Deborah Schaefer

2010 Practice Management 2010 Practice Management

Annual ConferenceAnnual Conference Set-Up

Lawyers and Rate List. Use Calendar must be checked for timekeeper using calendar

Page 8: 2010 Practice Management Annual Conference PCLaw® Office Efficiency Tools – Calendaring, Phone Call & Document Management Presented by: Deborah Schaefer

2010 Practice Management 2010 Practice Management

Annual ConferenceAnnual Conference Set-Up

Appointment Codes, Holidays, Location Codes should be customized

Page 9: 2010 Practice Management Annual Conference PCLaw® Office Efficiency Tools – Calendaring, Phone Call & Document Management Presented by: Deborah Schaefer

2010 Practice Management 2010 Practice Management

Annual ConferenceAnnual Conference Calendar

• Appointments, To Dos• Linked Dates• Recurring Entries• Convert Calendar entry into a time entry• Interface with Outlook• Time Tab• Calendar entry associated to matter• Appointment Type and Location Codes

Page 10: 2010 Practice Management Annual Conference PCLaw® Office Efficiency Tools – Calendaring, Phone Call & Document Management Presented by: Deborah Schaefer

2010 Practice Management 2010 Practice Management

Annual ConferenceAnnual Conference Calendar

Whose calendar is being shown

Different views

Current Month

Appointments, ToDos or Both

Open Calendar

Page 11: 2010 Practice Management Annual Conference PCLaw® Office Efficiency Tools – Calendaring, Phone Call & Document Management Presented by: Deborah Schaefer

2010 Practice Management 2010 Practice Management

Annual ConferenceAnnual Conference Calendar

A

B C D E

F G

H I J K

L M

N

Page 12: 2010 Practice Management Annual Conference PCLaw® Office Efficiency Tools – Calendaring, Phone Call & Document Management Presented by: Deborah Schaefer

2010 Practice Management 2010 Practice Management

Annual ConferenceAnnual Conference Calendar• A - Description • B - Matter• C - Timekeeper• D – Appointment Code• E - Location• F - Contact• G - Task• H – Due Date• I – Reminder Date• J – Start Time• K – Duration, All Day• L – To Do, Appointment, Private• M – Priority• N – Create Time Entry

Page 13: 2010 Practice Management Annual Conference PCLaw® Office Efficiency Tools – Calendaring, Phone Call & Document Management Presented by: Deborah Schaefer

2010 Practice Management 2010 Practice Management

Annual ConferenceAnnual Conference CalendarRecurring Calendar Entries

Linked Dates- Series of appointments and/or to dos with a common theme. -Appointments can automatically be entered into the calendar based only on one appointment.- Create template for each type of linked events.

Page 14: 2010 Practice Management Annual Conference PCLaw® Office Efficiency Tools – Calendaring, Phone Call & Document Management Presented by: Deborah Schaefer

2010 Practice Management 2010 Practice Management

Annual ConferenceAnnual Conference CalendarAll appointments and to dos associated to a matter will be shown on the Events tab of Matter Manager

Page 15: 2010 Practice Management Annual Conference PCLaw® Office Efficiency Tools – Calendaring, Phone Call & Document Management Presented by: Deborah Schaefer

2010 Practice Management 2010 Practice Management

Annual ConferenceAnnual ConferencePhone Call Manager

• Phone Messages– Alert User when they have a message

• Phone Calls– Receive– Originate– Notes– Contact/Person– Duration– Convert to Time Entry

Page 16: 2010 Practice Management Annual Conference PCLaw® Office Efficiency Tools – Calendaring, Phone Call & Document Management Presented by: Deborah Schaefer

2010 Practice Management 2010 Practice Management

Annual ConferenceAnnual ConferencePhone Call Manager

• Centrally track phone calls and messages• Messages are associated with a user or users within PCLaw,

notifications of new messages appear on the user’s workstation.• Messages include the following details: Notes, Associated Matters,

Related Contacts, Call Duration and Status.• Create Time Entry from Phone call.• Phone Calls include the following details: Matter, Contact(s)• Create To Do from Phone Call.

Page 17: 2010 Practice Management Annual Conference PCLaw® Office Efficiency Tools – Calendaring, Phone Call & Document Management Presented by: Deborah Schaefer

2010 Practice Management 2010 Practice Management

Annual ConferenceAnnual ConferencePhone Call Manager

Page 18: 2010 Practice Management Annual Conference PCLaw® Office Efficiency Tools – Calendaring, Phone Call & Document Management Presented by: Deborah Schaefer

2010 Practice Management 2010 Practice Management

Annual ConferenceAnnual ConferencePhone Call Manager

Page 19: 2010 Practice Management Annual Conference PCLaw® Office Efficiency Tools – Calendaring, Phone Call & Document Management Presented by: Deborah Schaefer

2010 Practice Management 2010 Practice Management

Annual ConferenceAnnual ConferencePhone Call Manager

All phone calls associated with a matter will be shown on the Calls tab of Matter Manager.

Page 20: 2010 Practice Management Annual Conference PCLaw® Office Efficiency Tools – Calendaring, Phone Call & Document Management Presented by: Deborah Schaefer

2010 Practice Management 2010 Practice Management

Annual ConferenceAnnual Conference Document Manager

• Interface with Word or Word Perfect– Tool Bar Added

• Directory Hierarchy• Documents are linked to matter• Indexer

– Workstation Settings– Location – PLIDXR32

• Saving Documents• Link Document to Contact• Saving from other applications – Explorer• Searching Capabilities

Page 21: 2010 Practice Management Annual Conference PCLaw® Office Efficiency Tools – Calendaring, Phone Call & Document Management Presented by: Deborah Schaefer

2010 Practice Management 2010 Practice Management

Annual ConferenceAnnual Conference Document Manager

Document Manager is accessed on Practice Management Quick Step or from Pull down menu File, Document Manager

Page 22: 2010 Practice Management Annual Conference PCLaw® Office Efficiency Tools – Calendaring, Phone Call & Document Management Presented by: Deborah Schaefer

2010 Practice Management 2010 Practice Management

Annual ConferenceAnnual Conference Document Manager

• Saving documents to PCLaw– In Word or WordPerfect

– Explorer

Page 23: 2010 Practice Management Annual Conference PCLaw® Office Efficiency Tools – Calendaring, Phone Call & Document Management Presented by: Deborah Schaefer

2010 Practice Management 2010 Practice Management

Annual ConferenceAnnual Conference Document Manager

• Any type of file can be saved through Windows Explorer• Multiple Documents can be saved to PCLaw in one step

– Highlight multiple documents – Right Click

• Documents can be added from Matter Manager, Document Tab or Document Manager – Add Doc

Page 24: 2010 Practice Management Annual Conference PCLaw® Office Efficiency Tools – Calendaring, Phone Call & Document Management Presented by: Deborah Schaefer

2010 Practice Management 2010 Practice Management

Annual ConferenceAnnual Conference Document Manager

Screen used to save documents in PCLaw

Page 25: 2010 Practice Management Annual Conference PCLaw® Office Efficiency Tools – Calendaring, Phone Call & Document Management Presented by: Deborah Schaefer

2010 Practice Management 2010 Practice Management

Annual ConferenceAnnual Conference Document Manager

Searching all documents saved in PCLaw – Content, Title, Document Type

Page 26: 2010 Practice Management Annual Conference PCLaw® Office Efficiency Tools – Calendaring, Phone Call & Document Management Presented by: Deborah Schaefer

2010 Practice Management 2010 Practice Management

Annual ConferenceAnnual Conference Document Manager

Searching from Documents Tab in Matter Manager

Page 27: 2010 Practice Management Annual Conference PCLaw® Office Efficiency Tools – Calendaring, Phone Call & Document Management Presented by: Deborah Schaefer

2010 Practice Management 2010 Practice Management

Annual ConferenceAnnual Conference Document Manager

Page 28: 2010 Practice Management Annual Conference PCLaw® Office Efficiency Tools – Calendaring, Phone Call & Document Management Presented by: Deborah Schaefer

2010 Practice Management 2010 Practice Management

Annual ConferenceAnnual Conference Contact Manager

• Main Types – Client, Vendor, Contact• Reports• Export report to Excel• Assign type• Link to matter(s)• Associate to Document, Email, Appointment• Export to Handheld• Labels

Page 29: 2010 Practice Management Annual Conference PCLaw® Office Efficiency Tools – Calendaring, Phone Call & Document Management Presented by: Deborah Schaefer

2010 Practice Management 2010 Practice Management

Annual ConferenceAnnual Conference Outlook Integration

• What is linked• Configuration

– Options, Connection Settings, Outlook

• Entry in Outlook Tasks folder• Registry Entries• Outlook Connection Manager• Hand Held Devices

Page 30: 2010 Practice Management Annual Conference PCLaw® Office Efficiency Tools – Calendaring, Phone Call & Document Management Presented by: Deborah Schaefer

2010 Practice Management 2010 Practice Management

Annual ConferenceAnnual ConferenceAdditional Training Opportunities

• For additional training opportunities, visit LexisNexis® University, where you may learn more about eLearning, eConsulting, Classroom, Anytime, and Just in Time Training class offerings.

• Also available are an extensive network of LexisNexis® Certified Independent Consultants (CICs) who offer on-site training, installation, and maintenance of Practice Management software systems.

Page 31: 2010 Practice Management Annual Conference PCLaw® Office Efficiency Tools – Calendaring, Phone Call & Document Management Presented by: Deborah Schaefer

2010 Practice Management 2010 Practice Management

Annual ConferenceAnnual Conference

Deborah J. Schaefer, CPA

One Bradley Road, Suite 201

Woodbridge, Connecticut 06525

203-915-0950

[email protected]

www.deborahjschaefer.com