2010 suddath logistics capabilities overview
DESCRIPTION
Overview of company, outsource services offered, and corporate background.TRANSCRIPT
Capabilities Overview
About The Suddath Companies
• Started in 1919
• Diversified group of relocation,
transportation, and logistics companies
• Headquartered in Jacksonville, FL
• 16 locations coast-to-coast
• 1,200 employees
• Over $300 million in annual revenue
Diversified Business Units
Suddath Locations
United Van Lines Locations
Nationwide Warehouse Locations
Global Network of Strategic Commercial Partners
Suddath Logistics / Centra Worldwide Services
• Global Logistics and Supply Chain Management
• High-level Logistics Project Management
• International and Domestic Freight Forwarding
• Turn-key Warehousing and Fulfillment Programs
• Complete Inventory Control
• 24/7 Tracking and Reporting on Shipments, Inventory, and Orders
• Back Office Services such as Sales Order Processing and Invoicing
• Customer Support and Tech Support Call Center
• Channel Partner Programs
• E-Commerce Solutions
• Logistics project management specializing in Aerospace, Hospitality/Development, Facility Transfers, and Energy
• Freight Forwarding via Air, Ocean, Ground (LTL/FTL), and Rail
• Commercial and Chartered Transport
• Import/export document preparation
• Customs clearance
• Hazardous Materials Shipping
• Online Logistics Support and ShipmentTracking
Global Logistics & Project Management
• Barcode based inventory control systems
• B2B and B2C Order fulfillment
• Web-based systems for complete visibility and
control
• Regional Distribution Hubs
• Order Kitting/Packing
• Personalized service from Account Manager
• Facilitation of bulk and single product shipments
• Invoicing and transaction management
Product Distribution Services
Manufacturer
End User
Retail Store
Distributor
Reseller
Fulfillment
Traffic Control
Complete Inventory Management
After Sales Services
Order Taking
Call Center
FinancialServices
Turn-Key Product Distribution Programs
• Complete returns/RMA management
• Product inspection and testing
• Refurbishment solutions
• Product repackaging and labeling
• Recycling and liquidation
• E-Waste disposal
Reverse Logistics Services
• Web-based tracking and reporting systems
• Inventory management systems
• 24/7 secure client access
• EDI, XML data sharing
• Online ordering capabilities
• Web storefront solutions
Technology
• Billing/Invoicing and Accounts Receivable • B2B & B2C transaction processing• Credit, collections, & cash management• Invoicing and Revenue Reports • First-line tech support• Call center/customer service functions
Back Office & Call Center Services
We perform all inventory management, product fulfillment, Kitting, transportation management, and back office services for customized channel partner programs that include:
• Promotional Assistance Programs
(Marketing Material Distribution)
• Partner and Employee Purchase Programs
• Incentive and Awards Programs
• Demonstration Unit Programs
Channel Partner Program Support Services
• Enter the market rapidly • Grow market share in a more predictable, expeditious, and
scalable manner, without burdening capital resources• Have variable instead of fixed expenses • Increased visibility of operations through IT systems • Redirect your capital resources to core competencies, such
as Marketing, R&D, Manufacturing, Quality Control, Product Development, and Sales
• More effectively deal with market seasonality• Be more competitive
Benefits of the Outsourcing Model
• Nationwide Infrastructure, Global Partners
• Advanced IT Systems
• Customer Focused
• Turn-Key Solutions
• Financial Strength
• Single Point of Contact
Key Competitive Advantages
Associations and Memberships
Client References