2011 austin sbs | jp rangaswami, nature doesnt do slas

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Nature doesn’t do SLAs JP Rangaswami Chief Scientist Salesforce.com www.confusedofcalcutta.com @jobsworth

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JP Rangaswami's talk at SBS2011 titled "Nature Doesn't Do SLA's"

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Page 1: 2011 Austin SBS | JP Rangaswami, Nature Doesnt Do SLAs

Nature doesn’t do SLAs

JP Rangaswami

Chief ScientistSalesforce.com

www.confusedofcalcutta.com@jobsworth

Page 2: 2011 Austin SBS | JP Rangaswami, Nature Doesnt Do SLAs

why?

Page 3: 2011 Austin SBS | JP Rangaswami, Nature Doesnt Do SLAs

changecontextconflict

Page 4: 2011 Austin SBS | JP Rangaswami, Nature Doesnt Do SLAs

change

Page 5: 2011 Austin SBS | JP Rangaswami, Nature Doesnt Do SLAs

work is changing

Page 6: 2011 Austin SBS | JP Rangaswami, Nature Doesnt Do SLAs

workers are changing

Page 7: 2011 Austin SBS | JP Rangaswami, Nature Doesnt Do SLAs

tools are changing

Page 8: 2011 Austin SBS | JP Rangaswami, Nature Doesnt Do SLAs

context

Page 9: 2011 Austin SBS | JP Rangaswami, Nature Doesnt Do SLAs

change is a constant

Page 10: 2011 Austin SBS | JP Rangaswami, Nature Doesnt Do SLAs

process to pattern

Page 11: 2011 Austin SBS | JP Rangaswami, Nature Doesnt Do SLAs

future proofing

Page 12: 2011 Austin SBS | JP Rangaswami, Nature Doesnt Do SLAs

conflict

Page 13: 2011 Austin SBS | JP Rangaswami, Nature Doesnt Do SLAs

sharingnot sharing

Page 14: 2011 Austin SBS | JP Rangaswami, Nature Doesnt Do SLAs

staticdynamic

Page 15: 2011 Austin SBS | JP Rangaswami, Nature Doesnt Do SLAs

personalcollective

Page 16: 2011 Austin SBS | JP Rangaswami, Nature Doesnt Do SLAs

linearnonlinear

Page 17: 2011 Austin SBS | JP Rangaswami, Nature Doesnt Do SLAs

thank you