2011 mha resume book

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Master of Health administrationResumeBook

2011

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emily allen 10kendall Burr 11katherine casey 12katy chavet 13eric curley 14keli dean 15Beth elder 16Xavier escobar 17Susan Geistweidt 18courtney Gordon 19Micah Granger 20Perry Heard 21Matthew kempton 22Rachel Mckown 23kaley Meadows 24Julianna Parker 25lacey Pate 26Sheliza Rosenthal 27Jason Schweitzer 28lyndsey Simpson 29kyle toomey 30david Weiser 31dennis yang 32

TABLe OF CONTeNTs

PROgRAm DesCRiPTiON

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FACuLTy 7-8

Resumes 9-32

COuRsesequeNCe

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COuRseDesCRiPTiONs

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the Master of Health administration (MHa) within the texas a&M Health Science center’s department of Health Policy and Management is a professional degree program for students pursuing administrative practice in health service related settings – provider organizations

(e.g., hospitals, physician offices/groups, clinics, nursing homes), health insurers, consulting firms, trade associations, or other organizations that supply or otherwise support public/private health service organizations. the vision of the MHa program is to develop healthcare managers who will provide leadership for their organizations and communities based on a strong commitment to public health, ethics, integrity, and service as well as demonstrate an ability to foster and implement innovative ways of meeting needs of a diverse society. the MHa program is ranked as one of the top healthcare management programs in the nation by U.S. news & World Report, and is one of ten demonstration sites for the national center for Healthcare leadership.

individuals can complete the 57 hour MHa program within 21 months. We provide support to students who work and extend the degree to 36 months, in order to graduate with the MHa plus work experience. our program builds upon the core disciplines of the schools of public health, preparing students for competitive opportunities post-graduation. Students engage in rigorous academic courses, including a required 10 week summer internship, which allows students to apply industry knowledge within a health services organization. an additional 12 credits address related public health topics critical to a population health perspective. the MHa degree program embraces the ethic and philosophy that health services manag-ers must provide leadership in attending to the interests of the populations their organizations serve.

the MHa program has a network of professional relationships with healthcare providers around the country. The program benefits from Texas A&M’s very strong national alumni network. Stu-dents with less professional experience are encouraged to seek a year-long administrative Fellow-ship offered by healthcare organizations. all eligible MHa Students are encouraged to compete for these positions as part of their post-graduate experience. texas a&M MHa graduates have been very successful in competing for administrative Fellowships. these fellowships are very important in the development of future hospital and medical group practice leaders in the health system. Preparation for Administrative Fellowships begins during the second semester of the first year and continues through the Fall and Spring semesters of the second year. Still others may pursue regu-lar full-time administrative positions in any of a number of health service organizations, consulting firms, trade associations, health plans or other organizations. With the strong network of alumni our program provides, as well as faculty dedicated to the success of students, we provide many op-portunities for students to become effective health leaders in today’s health services organizations.

PROgRAm DesCRiPTiON

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FiRsT yeAR FALL PHPM 601 Rural Public Health Systems PHPM 606 Health Systems Management PHPM 623 Healthcare Financial Management i PHeB 602 Biostatistics PHPM 616 introduction to Management of Human Resources

FiRsT yeAR sPRiNg PHPM 614 Strategic Planning & Marketing i PHeB 600 Fundamentals of epidemiology PHPM 624 Healthcare Financial Management ii PHPM 631 Health information Management Systems PHPM 617 Health care Quality evaluation and Utilization Management

FiRsT yeAR summeR PHPM 684 Practicum

seCOND yeAR FALL PHPM 615 Strategic Planning and Marketing ii PHSB 603 Social & Behavioral determinants of Health PHeo 600 Principles of Environmental/Occupational Health PHPM 620 operations Management

seCOND yeAR sPRiNg PHPM 633 Health law & ethics PHPM 640 Health Policy and Politics PHPM 661 introduction to Health economics PHPM 680 Health Systems leadership (capstone)

COuRse sequeNCe

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PHeO 600 PRiNCiPLes OF eNViRONmeNTAL AND OCCuPATiONAL HeALTH. overview of nature and magnitude of environmental and occupational disease; sources of exposure, methods of monitoring and modeling exposure; review of target organs and potential effects of specific chemicals; discussion of workplace hazards and monitoring programs.

PHeB 600 FuNDAmeNTALs OF ePiDemiOLOgy. an overview intended to familiarize students with the basic principles and applications of epidemiological concepts in the study of disease occurrence in populations.

PHeB 602 BiOsTATisTiCs i. An introduction to statistical issues in public health, including basic probability, significance levels and confidence intervals, interpretation of public health data, and specific statistical techniques such as regression, analysis of variance, nonparametric techniques and categorical data.

PHsB 603 sOCiAL AND BeHAViORAL DeTeRmiNANTs OF HeALTH. an overview of theories and principles focusing on social and behavioral determinants of health, the social-ecological approach to the examination of health and health behaviors, social patterns of health behavior, and an introduction to health promotion and public health interventions. intended for non-majors.

PHPm 601 RuRAL PuBLiC HeALTH sysTems. An introduction to the field of public health and to rural health conditions, issues, professions, organizations and policies relevant to the health of rural communities.

PHPm 606 HeALTH sysTems mANAgemeNT. this course introduces conceptual frameworks and practices associated with key functions in the management of complex health organizations.

PHPm 614 sTRATegiC PLANNiNg AND mARKeTiNg i. this course offers an introduction to strategic planning and management in health services organizations. Processes and formats employed in strategic planning and marketing are presented and applied in case studies and a final project. elements of market assessment, environmental analysis and strategy development are presented and applied to course practices. Prerequisite: PHPM 605 or 606 prior or concurrently.

PHPm 615 sTRATegiC PLANNiNg AND mARKeTiNg ii. this course builds upon strategic planning and marketing concepts introduced in PHPM 614. it provided an overview of marketing and how it can be applied effectively to health care organizations. the course covers the history of health care marketing, basic marketing concepts and tools, the process of developing and managing a marketing plan, and the nature of health care markets and consumers. Prerequisites: PHPM 605 or 606 prior or concurrently and PHPM 614.

PHPm 616 mANAgemeNT OF HumAN ResOuRCes. An introduction to the range of human resources issues facing the health delivery system administrator from benefits to grievances and human resources management in health organizations. course also covers personnel practices such as job analysis and description, recruitment, selection and compensation in various health delivery system settings. Prerequisite: PHPM 601 prior or concurrent.

PHPm 617 HeALTH CARe quALiTy eVALuATiON AND uTiLiZATiON mANAgemeNT. overview of evolving health delivery system quality mechanisms and approaches for maximizing quality control in health care organizations. includes concepts and practices of quality assessment, control and improvement, and accreditation and outcome analysis in service delivery systems. Prerequisites: PHPM 601 or PHPM 605 or 606, PHeB 602 or Stat 651 or Stat 652, PHPM 631 prior or concurrently.

COuRse DesCRiPTiONs

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PHPm 620 OPeRATiONs mANAgemeNT. this course is organized around the types of tactical and operational decisions made by health care operations managers. tactical decisions are medium- and long-term decisions that together determine the processes by which health care services are produced and delivered, while operational decisions are short-term decisions concerned with utilizing resources to meet the objectives of the organization in an efficient manner. Building on a “system-based” approach to the health care environment, analytical tools are examined to aid problem solving and decision-making in health care organizations. Where appropriate, spreadsheets will be used to ease computational work, facilitate analysis, and aid in the presentation of results. this course examines operational decisions through a combination of lectures, problem sets, organizational analysis, and readings. Prerequisites: PHPM 617 & 631.

PHPm 623 HeALTH CARe FiNANCiAL mANAgemeNT i. Course is designed as an overview of health financing and techniques for financial management in health services settings, blending theory and practice through lecture, discussion and case analysis. this course also examines major sources of public and private health services funding. Prerequisites: PHPM 601 and PHPM 605 or PHPM 606.

PHPm 624 HeALTH CARe FiNANCiAL mANAgemeNT ii. An intermediate course on health finance and managerial accounting - the second in a two-course sequence. Advanced financial decision analysis and cost accounting concepts and tools will be covered. Cases are extensively used. The final third of the course is structured as a series of workshops for a team project in which students develop a long-range financial plan, including the impact of strategic projects and sensitivity analysis, for a hypothetical hospital. Prerequisites: PHPM 601, PHPM 605 or PHPM 606, PHPM 623.

PHPm 631 HeALTH iNFORmATiON mANAgemeNT sysTems. course introduces computer-based information systems, architectures and applications in the management of health services organizations. it addresses systems designs, data management systems, data access and communications, and the implications of expanding technological capacities for information management systems. Prerequisites: PHPM 601, PHPM 605 or 606.

PHPm 633 HeALTH LAW & eTHiCs. course covers torts, contract law, corporate liability, malpractice, key federal and state regulations, and records management relative to health care. important health case law is discussed. ethical considerations are discussed as they relate to the law and management of health delivery systems. Prerequisites: PHPM 601, PHPM 605 or 606.

PHPm 640 HeALTH POLiCy AND POLiTiCs. this course examines public and private sector institutions responsible for health policy development at the national and state levels, the interaction of national and regional health systems to create and implement rural health policies, and public programs providing health coverage, particularly those targeting rural residents. Prerequisite: PHPM 601.

PHPm 661 iNTRODuCTiON TO HeALTH eCONOmiCs. Provides basic concepts in economic theory and analysis applied to health care delivery in the United States. course addresses supply and demand issues for health services, reimbursement systems and health insurance. course addresses issues in health delivery in a competitive market and public sector involvement. Prerequisite: PHPM 601.

PHPm 680 HeALTH sysTems LeADeRsHiP. Provides opportunity to integrate essential content presented in health policy and management curriculum by assessing issues confronted by health service organizations leaders and employing tools acquired in prior courses to address the issues. Prerequisites: PHPM 601, PHPM 606, PHPM 614, PHPM 617, PHPM 623, MHa students only.

PHPm 684 PRACTiCum. Field placement experience where students work closely with a departmental faculty member and (an) appropriate field professional(s) applying skills and techniques acquired through course work. Prerequisite: approval by student’s academic advisor. Satisfactory/Unsatisfactory grade option only.

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FACuLTy memBeRsJAmes ALexANDeR, PHD Associate Professor; Coordinator of Practicum Services. Research interest: Small rural hospital leadership

JANe BOLiN, BsN, JD, PHD Associate Professor; Director, Southwest Rural Health Research Center. Research interest: disability research, chronic disease management, health law and ethics

muRRAy CôTé, PHDAssociate Professor; Director, MHA Program. Research interest: Health care operations, including patient flow, capacity planning and management, demand forecasting, and nurse staffing and scheduling

LARRy gAmm, PHD Professor; Director, Center for Health Organization Transformation. Research interest: information systems, disease management, organizational and community systems

JeNNiFeR gRiFFiTH, DRPH, mPH Assistant Professor. Research interest: Program evaluation using mixed methods, public health emergency preparedness

CATHeRiNe HAWes, PHD Regents Professor. Research Interest: Defining, measuring and assuring quality, particularly long-term care

CHRisTOPHeR JOHNsON, PHD Associate Professor and Head. Research interest: long-term care organization and policy, medical group practice

JACK BuCKLey, mBAHPM Executive in ResidenceResearch interest: Governance and economic impact of health care in the community

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BiTA KAsH, PHD, mBA, FACHe Assistant Professor. Research interest: organizational performance, nursing home staffing and costs, workforce issues, strategic planning and marketing in the healthcare sector

THOmAs miLLeR, PHD, mBA Assistant Professor. Research interest: Financial performance of health care organizations, pricing and payment systems, and health care utilization of special populations

ROBeRT OHsFeLDT, PHD Professor. Research interest: economics of health system regulation, cost effectiveness analysis

CHARLes PHiLLiPs, PHD, mPH Regents Professor. Research interest: long-term care and aging and health services research

CiRO sumAyA, mD, mPHTm Professor; John and Maureen Cox Endowed Chair. Research interest: Public health workforce

migueL ZuNigA, mD, DRPH, mHA Assistant Professor. Research interest: health care decision analysis, managerial epidemiology, health outcomes, and health services research

TiFFANy RADCLiFF, PHD Associate Professor. Research interest: health economics, health policy, and health services research

BARBARA quiRAm, PHD Professor; Director, Office of Special Programs and USA Center for Rural Public Health Preparedness. Research interest: Public health infrastructure and workforce development, rural community emergency planning

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Resumes2011

“Building an excellent school and educational program is like building an excellent health care system...

It is about good people pursuing an ambitious vision.”

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emily Allen1708 laURa lane

colleGe Station, teXaS 77840 (940) 704-1435 ∙ [email protected]

eDuCATiON2010 - present Texas A&m Health science Center,

school of Rural Public Health, College station, Texas master of Health Administration (mHA)degree expected May 2012.

2006 - 2010 Texas A&m university, College station, TexasBachelor of Business administration, Finance

WORK exPeRieNCeSummer 2011 Val Verde Regional medical Center, Del Rio, Texas

• Graduate administrative intern

2011 - present graduate Assistant, Health Policy & management, school of Rural Public Health (sRPH)• Actively recruit students at SRPH at career fairs, class/organization presentations, and

conferences• organize department functions and workshops• assist current students with administrative issues

2010 Office Manager, Attic Productions, LLC., College Station, Texas• interact with clients, vendors, and coordinators• Record accounts receivables and payables for two accounts using QuickBooks• Manage office administrative procedures

2007-2010 student Technician ii, Wehner media Center, College station, Texas• interact with student and faculty • Provide technical assistance to professors in the classroom• Manage reservations for classrooms• Help manage the maintenance of the building

Summer 2008 summer student Worker, Lea Financial management, Bryan, Texas• Provided assistance in preparing asset allocations for client meetings • Reorganized filing system for clients files• Provided assistance with managing office procedures

LeADeRsHiP ACTiViTies AND AWARDs• committee Member, SRPH Public Health Week Fun Run, 2011• Bake Sale coordinator, association of Future Health care leaders, 2010• assistant Membership Vice President, Gamma Phi Beta Sorority, texas a&M University, 2009• Rho Gamma (Recruitment counselor), texas a&M collegiate Panhellenic council, 2008• Volunteer income tax assistant (Vita), texas a&M University, 2009

PROFessiONAL AFFiLiATiONs• Student associate, american college of Healthcare executives, 2010 to present• Student Member, Medical Group Management association, 2010 to present

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Kendall Burr320 eaSt coll StReet

neW BRaUnFelS, tX 78130 (830) 660-2908 ∙ [email protected]



december 2009 Texas A&m university, College station, TexasBachelor of arts, PsychologyMinor, Business

WORK exPeRieNCeJan 2010 - present Central Texas Heart Center, Bryan, Texas

EMR Project Manager• train clinical staff on nextGen eMR system• address and resolv clinical staff concerns of eMR system• Aid in adapting clinical workflow to technical workflow• lead activities of eMR system preparation team

Summer 2011 Christus santa Rosa Hospital, New Braunfels, Texas Intern - Administration• involved in strategic planning of orthopedic service line• Recruited and established cPoe super-user team• Observed various clinical/administrative departments

COmmuNiTy seRViCe AND HONORsaugust 2010 - present Association of Future Healthcare Leaders

Vice President, Communications (2011)• discuss current healthcare-related topics at meetings

medical group management Association Member• deliberate over healthcare management executive practices

Jan 2008 - May 2008 Psychology Research Project • Researched how various constraints affect stress in the workplace

Jan 2006 - May 2007 Phi Theta Kappa • captain for the Relay for life team (Spring 2007)

Jan 2006 - May 2007 sigma Kappa Delta • english and literature academic fraternity

august 2005 - May 2007 Blinn College Dance Team scholarship

HOsTs (Helping One student To succeed)

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Katherine Casey401 HaRVey Rd., aPt. 521

colleGe Station, tX 77840(817) 228-8529 ∙ [email protected]



2005 - 2009 Austin College, sherman, TexasBachelor of arts: Spanish with chemistry Minor

WORK exPeRieNCe2010 - present Texas A&m university student Health services, College station, Texas

• Patient access• case Management• Medical Records

Summer 2010 grimes st. Joseph, internship, Navasota, Texas• Financial Reporting Methods• denial Research Methodology and Procedure • denial Reimbursement improvement Strategies • Physical therapy new Service lines Research• imaging Forms and Methodology

uNT Health science Center, College station, Texas• dna Sampler for Brazos district court System

Summer 2008 internship at Christus mugerza Hospital, monterrey, mexico• Financial analysis of Hard and Soft costs of caesarians and natural Births

LeADeRsHiP ACTiViTies AND AWARDs• conference Program assistant, american college of Health executives, chicago, il, 2011 • Representative, UaB case competition, 2010 • austin college academic Scholarship, Sherman, texas, 2004-2009• Robert and Sara Hallam citizen Scholarship, Sherman, tX, 2004-2009• Welch Foundation Undergraduate Research, invited participant, 2006

PROFessiONAL AFFiLiATiONs• Medical Group Management association, Student Member, 2010 to present• american college of Health executives, Student Member, 2009 to present

13

Katy Chavet3780 coPPeRField dR #711

BRyan, teXaS 77802 (214) 552-4223 ∙ [email protected]



2006 - 2010 Texas A&m university, College station, TexasBachelor of Business administration, Finance

WORK exPeRieNCeSummer 2011 Ochsner medical Center- North shore, slidell, LA


2011 - present Administrative Assistant to the Center DirectorCentral Texas endoscopy Center, Bryan, Texas• Perform medical chart audits for all center procedures• Maintain credentialing files for physicians and anesthesia providers• assist in the recruiting and interviewing of new employees • administered quality improvement study on patient wait times• Participated in the accreditation association for ambulatory Health• act as a triage nursing assistant, registrar, post-op nursing assistant, scheduler, and billing

assistant as needed to facilitate patient flow

2008 - present Accounts manager, Dr. margaret P. Norris, Psychologist, College station, Texas• Maintain patient account ledgers and prepare insurance claims • Perform month-end and annual audits on patient accounts • coordinate records and scheduling information with six long-term care facilities• File appeals, reimbursement requests, and verify coverage with insurance companies

2009-2010 Receptionist, Central Texas gastroenterology Consultants, College station, Texas• Managed the clinical schedules of five physicians at the College Station Medical Center• Received and distributed consultations and emergency pages to physicians• Accepted, input, and discussed insurance benefits and payment options with patients• Performed basic accounting functions such as daily settlements, account balancing and petty

cash maintenance

2007-2009 Administrative Assistant, Coppell Wellness Center, Coppell, Texas• completed patient record audits and subsequent data base development• Participated in daily patient processing procedures and recordkeeping• assisted in the development and implementation of a new practice division• Performed as a chiropractic assistant

LeADeRsHiP ACTiViTies AND AWARDs• Second year Vice President, association of Future Healthcare leaders, 2011-2012• Board Member, The Arthritis Foundation’s Arthritis Walk: Bryan/College Station, 2010• Graduate advisor: Social events, delta Gamma: eta Gamma chapter, 2010-2011• election commission Member, texas a&M University Student Government association 2009-2010• chairperson, texas a&M University Fish camp, 2008-2009• Junior Representative for the Board, delta Gamma Honor Board, texas a&M University 2009• director of Philanthropy: anchor Slam, delta Gamma Fraternity, texas a&M University 2008• ceremony events coordinator, Muster committee, texas a&M Univ. Student Government association 2008-2009• counselor, texas a&M University Fish camp, 2007-2008


14

eric Curley1800 Main St. #2504 dallaS, teXaS 75201

(214) 205-5212 ∙ [email protected]



2002 - 2007 uT southwestern medical school, Dallas, Texasdoctor of Medicine, General Medicine

1994 - 1998 Texas A&m university, College station, TexasBachelor of Science, Genetics

WORK exPeRieNCeSummer 2011 st. Joseph Regional Health Center, Bryan, Texas


2010 - 2011 graduate Hall Director, Texas A&m university, Department of Resident Life, College station, Texas• Responsible for the coordination of a staff of three to ten Resident advisors • Served as the day to day advisor to the hall council• Served on University, departmental, and area committees as assigned by the coordinator of

Residence life • exercised good time management skills in order to balance administrative duties with

academic and personal responsibilities

2008 - 2010 general education instructor, ATi Career Training Center, Dallas, Texas• instructed students on course material and practical theory of cardiovascular and pulmonary

anatomy and physiology, pharmacology and pathology• developed comprehensive lesson plans that maximize student learning and relate to their

field or discipline

2001 - 2002 student Development specialist i, Texas A&m university, Department of Residence Life, College station, Texas• coordinated and developed training workshops for residence hall and professional staff• Planned and taught the department’s Resident advisor class• co-adjudicated discipline cases and served on other department, division, and University

committees

COmmuNiTy seRViCe2009 - 2010 Volunteer, Center for Hope Women’s shelter medical Clinic, Dallas, Texas

• administered child immunizations• Treated minor medical disorders including hypertension, asthma and influenza• Participated in fund raising events for the clinic• coordinated community health fairs for the homeless

2008 - 2009 substance Abuse educator, salvation Army, Dallas, Texas• educated recovering addicts and substance abusers on the long term effects of prolonged

drug and alcohol abuse

2006 - 2007 mentor Program Coordinator, salvation Army, Dallas, Texas• developed and coordinated a mentoring partnership between Southwestern Medical students

and young children living in a homeless shelter

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Keli Dean4411 liGHtBRancH coURt

katy, teXaS 77494 (985) 630-3375 ∙ [email protected]



2010 - present Texas A&m university, College station, TexasBachelor of Business administration, Finance

2005 - 2009 Louisiana state university, Baton Rouge, LouisianaBachelor of Science, kinesiology

WORK exPeRieNCeSummer 2011 st. Joseph Regional Health Center, Bryan, Texas


2009 - present graduate Assistant, Center for Community Health Development, school of Rural Public Health, College station, Texas• Train Health Resource Center office managers to efficiently perform daily office activities• enhance transportation program by writing protocol and streamline data collection process

and reporting• acquire skills to work with diverse individuals ranging from county citizens to key

stakeholders

Summer 2009 undergraduate summer Wellness intern, memorial Hermann Wellness Center, Houston, Texas• Supplement promotional efforts through organization of program curriculum and materials

development• optimize member safety measures through health assessments and exercise classes• observe clinical and business tasks through rotation in the Wellness institute

2008 - 2009 Physical Therapist Tech, Capitol City Physical Therapy, Baton Rouge, Louisiana• expedite patient recovery by therapeutic modality operation, patient education, and exercise

supervision• cultivate insights into private practice functions and administrative task performance

Wellness specialist, sB Wellness group, Baton Rouge, Louisiana• Perform functions such as maintaining updated client information and documenting visit

history• Conduct health fairs, employee quarterly assessments, and fitness pre-screen evaluations

LeADeRsHiP ACTiViTies AND AWARDs• committee Member, SRPH Public Health Week Golf tournament, 2010 & 2011• clothing drive coordinator, association for Future Healthcare leaders, 2010• case competition team Volunteer, national association of Health Services executives, 2010

PROFessiONAL AFFiLiATiONs• Student associate, american college of Healthcare executives, 2010 to present• Student Member, Healthcare Financial Management association, 2010 to present• Student Member, american Society for Quality, 2011

16

Beth elder3150 FinFeatHeR Rd. aPt 1024




2007 - 2009 Texas A&m university, College station, TexasBachelor of arts, economics

WORK exPeRieNCeSummer 2011 grimes st. Joseph Health Center, Navasota, Texas


2010 - present graduate Assistant, Center for Health Organization and Transformation, school of Rural Public Health (sRPH)• assemble literary reviews to gain further understanding of antipsychotic medication in the

adolescent population to assist the principal investigator in national grant proposals • analyze raw data to produce statistics and graphics in the achievement of a Patient centered

Medical Home model• create a monitoring protocol for adolescents on antipsychotic medications that improved the

behavioral health program

2008 - 2010 student Worker ii, Academic Affairs, College of medicine, Texas A&m Health science Center• Produced PowerPoint presentations for lecturers that resulted in quality information for

medical students on two campuses• Managed the transition of paper to electronic faculty appointments along with other

confidential material• Balanced multiple administrative tasks for the department, which resulted in higher

productivity

Assistant Coach, Brazos Valley Juniors, College station, Texas• assisted in coordinating practices for 12 Mizuno and 13 Mizuno that led to top performances

in their respective age groups at competitions• coached 12 Mizuno to win their division at lone Star Regionals, where we received a bid to

Junior olympics in Reno, nevada

LeADeRsHiP ACTiViTies AND AWARDs• committee Member, SRPH 5k Fun Run, 2011• Pledge Board Member, delta Sigma Pi Business Fraternity, texas a&M University, 2009• Big event Site coordinator, delta Sigma Pi Business Fraternity, texas a&M University, 2009

PROFessiONAL AFFiLiATiONs• alumni, delta Sigma Pi Business Fraternity, lambda nu chapter• Student associate, american college of Healthcare executives, 2010 to present• Student Member, Medical Group Management association, 2010 to present • Student Member, texas organization of Rural and community Hospitals, 2011 to present

17

xavier escobar 526 WeePinG oakS ln.

SPRinG, teXaS 77388 (832) 434-4877 ∙ [email protected]



2006 - 2008 Our Lady of the Lake university, san Antonio, TexasMaster of Business administration (MBa)-Healthcare Management

2002 - 2004 Texas A&m university, College station, TexasBachelor of Science, Sociology

WORK exPeRieNCeSummer 2011 graduate Administrative Operations intern, The methodist Hospital, Houston, Texas

• Responsible for the completion and management of projects as assigned by the Vice President of operations

• discharge not Final Billed (no orders) Project; Physician organization leakage Project; Marketing and advertisement Project; through-Put analysis in endovascular center Project; Supply chain Management Project; Radiology department Project

2010 - present HiPAA intern, Brazos Valley Community Health Clinics, College station, Texas• develop HiPaa Policy and Procedure Manual• implement HiPaa Privacy and Security measures throughout current clinics (7)• develop training for staff over HiPaa compliance

2005 - 2010 Assistant Program Director, Talent search – Lone star College, Houston, Texas• Managed four full-time employees (Ftes)• in charge of hiring process, initial and ongoing training, coaching of all supervised personnel• Provided direct services to 100 participants (through weekly in-school presentation

workshops)• Produced monthly qualitative and quantitative reports on student progress and service

delivery by way of an objective Status Report (summary of events derived from program database)

• Oversaw and conducted internal compliance audits of hard copy files and data base entries in order to maintain grant compliance

• Managed program planning, development, implementation, and delivery of curriculum and student activities

2004 - 2005 Program Coordinator, Talent search – Lone star College, Houston, Texas• Provided weekly in-school presentation workshops to 250 participants• Participated in planning, development, implementation and delivery of curriculum, programs

and services• Produced monthly qualitative and quantitative reports on student progress and service

delivery

LeADeRsHiP ACTiViTies AND AWARDs• chair, High School Student leadership conference, Houston, tX, 2000-2002• chair, latina appreciation conference, college Station, tX, 2003• co-chair, texas association of Student Support Service conference, Galveston, tX, 2005• co-chair, Minority Male initiative – Hispanic Male Summit, Houston, tX, 2008, 2011• co-chair, Minority Male initiative – Black Male Summit, Houston, tX, 2009-2010• chair, Minority Male initiative – Hispanic Male Summit, Houston, tX, 2010• Summer european Healthcare Management Study abroad, Romanian, June 2008

PROFessiONAL AFFiLiATiONs• Student associate, american college of Healthcare executives, 2010 to present• Student associate, Healthcare Financial Management association, 2010 to present• committee Member, Houston livestock Show & Rodeo, Houston, tX, 2006-present

18

susan geistweidt3150 FinFeatHeR Road. aPt. 421




2008 - 2010 Texas A&m university, College station, TexasBachelor of Science, agribusiness

WORK exPeRieNCeSummer 2011 Administrative intern, Brazos Valley Community Action Agency,

College station, Texas• creation of online policy portal for the agency • Facilitated communication board meetings• HiPaa related policy development • assisted in planning for Meaningful Use and Patient center Medical Home initiatives• Participated in performance improvement activities, including program entitled oc3

(optimizing comprehensive clinical care)

2010 - 2011 student Worker, Physics Department, Texas A&m university, College station, Texas • answered main phone line and directed calls• Wrote exams for professors• Made room assignments for professors• interacted with faculty, staff and students

2004 - 2006 Office Assistant, Whispering Villas Apartments, Boerne, Texas• assisted the manager while maintaining apartment complex• leased individual units• Oversaw cash flow for collected rent

LeADeRsHiP ACTiViTies AND AWARDs• Social chair, Medical Group Management association SRPH Student chapter, 2010-2011• committee Member, SRPH Public Health Week Fun Run, 2011• Volunteer at St. Joseph Regional Health center, Bryan, texas, 2009• Volunteer at St. Peter St. Joseph children’s Home, San antonio, 2008 • team captain, Sand Volleyball intramurals, texas a&M University, 2008


19

Courtney gordon 1350 HaRVey MitcHell PkWy




2006 - 2010 Louisiana state university, Baton Rouge, LouisianaBachelor of Biochemistry, Minor in chemistry

WORK exPeRieNCeSummer 2011 Our Lady of the Lake Regional medical Center, Baton Rouge, Louisiana


2011 - present medical scribe, Center for Orthopedic specialties, College station, Texas• actively work with orthopedic surgeon to document the patient encounter• document patient notes into an electronic Medical Record chart• assist with research initiatives for projects

2008 - 2009 Leasing Agent, The Venue at Northgate, Apartment Complex, Baton Rouge, Louisiana • leased apartments and gave property tours in a 213 unit complex• Worked with and managed legal documents for residents• named ‘leasing agent of the Month’ and ‘Head of customer Service’

2006 - 2007 student Researcher, Chemistry Research Lab, Louisiana state university, Baton Rouge, Louisiana• interacted with graduate students to research bimetallic transition metal complexes• conducted Summer Research experiences for incoming freshman• Presented scientific experiments to elementary schools around Baton Rouge• Presented research at the Scientific Undergraduate Research Fellowship Conference

Summer 2008 Volunteer, Our Lady of Lourdes Hospital, Lafayette, Louisiana• Worked under doctors in the fields of pathology, cardiology, and emergency room medicine. • Shadowed physicians and followed them on their daily rounds, interacting with patients.

LeADeRsHiP ACTiViTies AND AWARDs• distinguished Member of dean’s list, louisiana State University, Fall Semester 2009, Baton Rouge, la • louisiana State University Honors college, 2006 to 2008• employee of the Month, the Venue at northgate, Baton Rouge, la, december 2008• national Honor Society, episcopal School of acadiana, cade, la, 2004 to 2006

PROFessiONAL AFFiLiATiONs• American Society for Quality, Certified Quality Improvement Associate, 2011 to present• Student Member, Medical Group Management association, 2010 to present

20

micah granger126 RidGecReSt dRiVe




2006 - 2009 Texas A&m university, College station, TexasBachelor of Science, Health-allied Health concentration

WORK exPeRieNCeSummer 2011 Abilene Regional medical Center, Abilene, Texas

• Graduate administrative internship

2010 - present student Worker iii, information systems, micro-Computer Repair, College station, Texas • Master texas a&M University information Systems campus-wide database • Provide on-site information technology technical support • assist clientele using customer service skills

2010 Patient Transporter, emergency services, st. Joseph Regional Health Center, Bryan, Texas• Performed duties related to the transportation of patients• observed clinical operations in multiple departments • aided allied health clinical personnel as directed

New employee Orientation Presenter, st. Joseph Regional Health Center, Bryan, Texas• Presented new employee orientation biweekly to all part-time, agency, and PRn hires• Facilitated employee awareness meeting for Malcolm Baldrige national Quality award site visit • navigated continuing education software and monitored department completion rates • introduced new team members to human resources policies and procedures • analyzed employee satisfaction survey results

2007 - 2009 student Worker iii, Texas A&m university Library systems, College station, Texas• Supplied patrons with information using knowledge of library system operations • Utilized computer software to track and locate inventory • trained new student workers in required job tasks

LeADeRsHiP ACTiViTies AND AWARDs• American Society of Quality-Certified Quality Improvement Associate, Lifetime Certification, 2011 • committee Member, SRPH Public Health Week 5k Fun Run, 2011• Volunteer, Human Resources, learning and development department, St. Joseph Regional Health center, 2009• organization Member, aggie alliance, texas a&M University, 2007-2009

PROFessiONAL AFFiLiATiONs• Student Member, american Society of Quality, 2011 to present • Student associate, american college of Healthcare executives, 2010 to present• Student Member, Medical Group Management association, 2010 to present

21

Perry Heard2101 HaRVey MitcHell PaRkWay S., #332




2007 - 2009 university of Wisconsin-madison, madison, WisconsinMaster of Business administration, Supply chain Management

WORK exPeRieNCe2011 - present st. Joseph Health system, Revenue Cycle management,

managed Care Division, Bryan, Texas• conducted an economic feasibility study for a physician credentialing redesign project which

reduced credentialing cycle time by 80% while saving over $130,000 in annual physician credentialing costs

• drafted the Managed care division’s annual coPic quality improvement study which received the highest coPic rating in St. Joseph history and improved the division’s coPic rating by over 400%

• analyzed commercial payor reimbursement for physician group revenue optimization

Summer 2011 Central Texas Veterans Health Care system, Nursing and medicine Division, Temple, Texas• Collected and analyzed data to identify barriers to efficient patient flow in the endoscopy suite• Drafted and implemented strategies to improve patient flow and satisfaction for endoscopic

services

2008 Thermo Fisher Scientific, Import/Export Division, Madison, Wisconsin• conducted a feasibility study for the $37M foreign-sourcing project, worked with key internal

constituents and consulted with state and federal agencies including US customs, US department of commerce, and the Wi department of commerce

• Led project to establish a foreign-trade zone, which will be the first foreign-trade subzone in southern Wisconsin. Project will realize $900,000 in supply chain savings over five years

2005 - 2007 Vance global, security Consulting services, Oakton, Virginia • consulted with senior management regarding strategies to minimize vulnerabilities of our

clients

2002 - 2003 Department of Homeland security, Ft. Lauderdale, Florida• Identified, distributed and monitored the daily performance of a team of 40 federal employees• Reduced concourse processing times by over 50%

2000 - 2002 service Corporation international, Ft. Lauderdale, Florida• Managed a business unit with a $5M budget• Analyzed work flows and operational processes, which increased throughput by 20%

LeADeRsHiP ACTiViTies AND AWARDs• Recipient, Hunter Blakely Scholarship, texas a&M University, Health Science center, 2010• Recipient, consortium for Graduate Studies in Management Fellowship, 2007-2009 • Volunteer Student Recruiter, University of Wisconsin-Madison, 2008-2009• Volunteer, Skid Row Project, los angeles, ca, 2008-present

PROFessiONAL AFFiLiATiONs• Student associate, american college of Healthcare executives, 2011 to present• Student Member, national association of Health Service executives (naHSe), 2010 to present

22

matthew Kempton1902 daRtMoUtH St. P3




2005 - 2009 Brigham young university, Provo, utahBachelor of Science in exercise Science, Minor in Business Management

WORK exPeRieNCeSummer 2011 uvalde memorial Hospital, uvalde, Texas


2009 - 2010 Director of group Fitness and Corporate membership, Downtown ymCA, st. Louis, missouri • Supervised and scheduled 30+ staff members at two different yMca branches• lead a corporate membership team comprised of department directors• Managed a $300,000+ budget in combined revenue and expenses• coordinated the Fit for life grant-funded program for an underserved, inner-city, diabetic

population• Represented the downtown yMca as a member of the diversity and inclusion Board• Presented to the board, held regular staff meetings and managed staff credentialing and

training.• lead a fundraising team for the yMca annual campaign

2009 Worksite Wellness intern, ARuP Laboratories, salt Lake City, utah• created employee heart health programs for national heart month• Planned, designed and supervised marketing for national heart month• Performed 1-2 fitness consultations per day • Built individual training/nutrition programs• designed marketing for company wellness outings • Taught 1-2 regular exercise/wellness classes a day

LeADeRsHiP ACTiViTies AND AWARDs• Recognition for outstanding achievement in economics, Brigham young University• Served a two year volunteer mission for the church of Jesus christ of latter-day Saints in Baltimore, Md• assisted underserved individuals in the inner city of Baltimore, Md• Worked with Habitat for Humanity in Maryland• Organized a track & field day for the handicapped and disabled community members of Canon City, CO• awarded the eagle Scout award as a member of the Boy Scouts of america

PROFessiONAL AFFiLiATiONs• Student associate, american college of Healthcare executives (acHe)• Student Member, texas organization of Rural & community Hospitals (toRcH)

23

Rachel mcKown 800 MaRion PUGH




2006 - 2010 Texas A&m university, College station, TexasBachelor of Science, Biology

WORK exPeRieNCeSummer 2011 The Physicians Centre Hospital, Bryan, Texas


2010 - present student Technician, Family Development and Resource management, Texas AgriLife extension service• actively involved in researching and reporting data for grants from the cancer • Prevention Research institute of texas (cPRit)• Participate in public health program planning, implementation, and evaluation • Responsible for inventory of grant materials and preparation of educational presentations• Manage multiple tasks and projects simultaneously

2010 Sales Associate, Aggieland Outfitters, College Station, Texas• interact with customers, vendors, and management team• Utilized communication skills to address customer complaints and concerns• Maintained inventory and store appearance

LeADeRsHiP ACTiViTies AND AWARDs• Certified Quality Improvement Associate, 2011• Student Member, association for Future Healthcare leaders, 2011• Big event community Wide Project Volunteer, 2011• South texas Stars academic Rising Scholar, 2010• assistant director, MSc Freshmen in Service and Hosting, 2008

PROFessiONAL AFFiLiATiONs• american Society For Quality, 2011

24

Kaley meadows102 RidGe ct.

colleGe Station, tX 77845 (940) 704-7220 ∙ [email protected]



2006 - 2010 Texas A&m university, College station, TexasBachelor of Science degree in Health with Minor in Psychology

WORK exPeRieNCeSummer 2011 Johns Hopkins Hospital, Department of Neurology,

Department of Neurosurgery, and Neurosciences, Baltimore, marylandAdministrative Intern• conducted comprehensive analysis of neurophysiology service line through variable analysis.

Developed proposal aimed at improving operational efficiency • Directed ambulatory wait time analysis and throughput study. Assessment identified

bottlenecks and options for improved work flow• implemented system adoption of teleVox Housecall system. anticipated reduction in the

clinic no-show rate and increase revenue as a result of an increased number of patient appointments scheduled through more patient centric services.

• Supported actions of the department in the outpatient Medication assistance Program to provide a low cost prescription alternative for needy patients

• Reduced par level amounts by 28% through the exclusion of 57% of supplies in the outpatient clinic. Produced action items from additional savings

2010 - present Central Texas Heart Center, Bryan, Texas electronic Health Record implementation Project manager • Manage conversion of 5 physicians from paper charts to an electronic health record for the

largest, most experienced, and most comprehensive provider of professional cardiovascular services in a 7 county service area.

• direct comprehensive training and provide it support to 5 physicians and 40 employees in using the nextGen system. System adoption was obtained ahead of schedule.

• Support student peers through mentorship and training resulting in the electronic conversion of 50% of paper charts.

• comply with Physician Quality Reporting initiative (PQRi), e-Prescribing, and Meaningful Use Requirements. anticipate increase in compensation by $90,000 as a result of compliance.

sKiLLs• Proficient with NextGen EHR System, Microsoft Office (Word, Excel, PowerPoint, Access)

LeADeRsHiP ACTiViTies AND AWARDs• President, taMHSc Student chapter, association of Future Healthcare leaders (aFHl)• 1st year Vice-President, taMHSc Student chapter, association of Future Healthcare leaders (aFHl)• Member, Medical Group Management association (MGMa), taMHSc Student chapter• taMHSc Student Representative, MHa committee• American Society for Quality, Certified Quality Improvement Associate (CQIA), 2011

25

Julianna Parker1000 SPRinG looP #2106




2006 - 2010 Texas A&m university, College station, TexasBachelor of Science, Psychology

WORK exPeRieNCeSummer 2011 East Texas Medical Center Regional Healthcare System, Fairfield Texas


2010 - 2011 emR implementation Team and meaningful use Project manager, Central Texas Heart Center, Bryan, Texas• ensured physicians receive proper reimbursement from cMS incentive Program • abstracted and index patient health records as part of eHR conversion• Corresponded with various vendors to make certain the EHR System continues to run efficiently• answered medical staff questions about our system to allow them to proceed with normal duties• trained new employees to use eHR software to abstract pertinent information for doctor use

2008 - 2010 Student Technician, MSC Box Office, Texas A&M University, College Station, Texas• Sold tickets and provided information to customers about the event while learning customer

service skills and professional etiquette.• trained 7 new employees on computer system, professionalism, and customer service

2008 Veterinary Technician, Dewberry Hill Veterinary Hospital, Navasota, Texas• Prepared exams and assisted in procedures to help cure the animal of its ailment • developed radiographs that assisted in diagnosing patients • administered medication to in-house patients, intravenously if needed

Summer 2007 Assistant to the Office Manager, Team Rehab, Danbury, Connecticut• Maintained and organized 6 years of confidential patients’ explanation of benefits while learning

basic insurance information and medical coding

2003 -2006 Veterinary Technician’s Assistant, maple Ridge Animal Clinic, southbury, Connecticut• Helped doctor administer medicine to animals to assist in their overall recovery • interacted and communicated with clients by giving test results and surgery updates in a

compassionate manner • corresponded with clients, veterinary labs, and clinics to discuss treatment and wellness of

animals while learning proper medical terminology

LeADeRsHiP ACTiViTies AND AWARDs• Big event coordinator and Participant, 2009, 2008• Service events coordinator, catholic Students association, 2008• Volunteer, texas a&M Veterinary School open House, 2007

PROFessiONAL AFFiLiATiONs• Student associate, american college of Healthcare executives, 2009 to present

26

Lacey Pate 8665 kURten ceMeteRy Rd.




2006 - 2010 Texas A&m university, College of Architecture, College station, TexasBachelor of Science, Urban and Regional Science, emphasis: Health Systems Planning

2006 - 2009 Blinn College, Bryan, Texas

WORK exPeRieNCeSummer 2011 The methodist Hospital, J.P Walter Transplant Center, Houston, Texas


2009 - 2011 medical staff Assistant, College station medical Center, College station, Texas• credentialing of medical staff professionals• coordinator of medical staff department and committee meetings• Provided assistance to the Chief Executive Officer

2006 - 2010 Child Care services, First united methodist Church, Bryan, Texas• coordinated children’s Ministries activities • interacted with children and families

2009 Administrative Resident, College station medical Center, College station, Texas• Participated and assist in departmental projects• interacted with staff and patients

2007 - 2009 student Worker, Chemical engineering Department, Texas A&m university, College station, Texas• interacted with students and faculty • Provided assistance to department professors and staff• assisted accounts payable process• Managed department shipping and inventory

LeADeRsHiP ACTiViTies AND AWARDs• clothing drive coordinator, association of Future Health care leaders, 2010• committee Member, First United Methodist church Strategic Planning team, 2010• President, co-chair, organization of Urban and Regional Science, texas a&M University, 2010• Volunteer, Big event, texas a&M University, 2006 - 2010• Volunteer, Sam Houston elementary School, 2006 – 2010• Volunteer, First United Methodist church, 2000 - 2010

PROFessiONAL AFFiLiATiONs• Student associate, american college of Healthcare executives, 2010 to present• Student Member, association of Future Healthcare leaders, 2010 to present• Student Member, american Medical Students association – Pre Med, 2006 to 2007

27

sheliza Rosenthal1300 HaRVey MitcHell PkWy




2006 - 2010 Texas A&m university, College station, TexasBachelor of Science, Biomedical ScienceMinor in Business administration

WORK exPeRieNCeSummer 2011 scott & White Clinic, College station, Texas


2010 - present Administrative intern, Brazos Valley Women’s Center, College station, Texas• develop protocol handbook describing all departments in physician practice• assist six providers in marketing strategies and patient satisfaction analysis• aid departmental supervisors and practice administrator in day-to-day activities

2008 - 2011 Pharmacy Technician, Albertson’s sav-On Pharmacy, College station, Texas• Processed and prepared prescriptions written by physicians• Contacted doctors and nurses for medication verifications• Worked with insurance companies for coverage of medications• interacted with doctors, pharmacists, and patients

2004 - 2006 sales employee, marble slab Creamery, Corpus Christi, Texas• Performed daily tasks of product preparation, customer interaction, and closing duties

LeADeRsHiP ACTiViTies AND AWARDs• Finance Officer, American College of Healthcare Executives, 2011 • cum laude Graduate, texas a&M University, 2010• Public Relations/Secretary, Texas A&M Chabad Jewish Student Group, 2008• Volunteer, Help one Student to Succeed (HoStS), 2007• nueces county Puedo Scholarship, 2006• aggie iSd Partnership Scholar Scholarship, 2006

PROFessiONAL AFFiLiATiONs• Financial Officer, American College of Healthcare Executives, 2011 • Student associate, american college of Healthcare executives, 2010 to present• Student Member, Medical Group Management association, 2010 to present

sKiLLs• Fluent in Spanish• Nationally and State Certified Pharmacy Technician

28

Jason schweitzer 1001 VeRde dR aPt B

BRyan, tX 77801(734) 730-1396 ∙ [email protected]



1999 - 2003 university of michigan, Ann Arbor, michigancollege of engineeringBSe in industrial and operations engineering

WORK exPeRieNCeSummer 2011 Administrative intern, university Pediatric Association, College station, Texas

• Responsible for implementing electronic medical records (eMR) for all eight providers• Provide support to all staff members in their use of eMR• create training materials• Create process flowcharts to help standardize work processes in preparation for EMR

implementation

Fall 2010 graduate Assistant, Health Policy & management, school of Rural Public Health (sRPH)• Actively recruited students at SRPH at career fairs, class/organization presentations, and

conferences• organized department functions and workshops• assisted current students with administrative issues

2004-2010 engineer in Research, university of michigan Transportation Research institute, Ann Arbor, michigan• Solely responsible for performing maintenance and extensive upgrade work on the

driveSafety driving Simulator and related video and audio systems ($300,000 facility) to increase UMtRi’s capability to attract new sponsors, while maintaining up-to-date schematics of the systems to insure an organized lab.

• Personally created several programs for experiment control and data acquisition, for the fulfillment of project objectives and advancing the science of driving safety.

• Planned experiments and their implementation, both to estimate required time to place bids to sponsors and to ensure that the project stays on schedule once the project is approved.

LeADeRsHiP ACTiViTies AND AWARDs• Certified Quality Process Analyst (CQPA), American Society for Quality, 2011• clothing drive coordinator, association of Future Health care leaders, 2010• Founding Secretary of University of Michigan Human Factors and ergonomics Society Student chapter 2002, 2003

PROFessiONAL AFFiLiATiONs• Student Member, american Society for Quality, 2011 to present• Student associate, american college of Healthcare executives, 2010 to present• Student Member, Medical Group Management association, 2010 to present • Member, Human Factors and ergonomics Society, 2003-2010• Student Member, Human Factors and ergonomics Society, 2002-2003

29

Lyndsey simpson3902 colleGe Main aPt.712

BRyan,teXaS 77801 (979) 450-1421 ∙ [email protected]



2005 - 2010 Texas A&m university, College station, TexasBachelor of Science, Health

WORK exPeRieNCeSummer 2011 Baptist st. Anthony’s Hospital Amarillo, Texas


2011 - present graduate Assistant, Center for Community Health Development, school of Rural Public Health (sRPH)• establish a research, education and experience base for improving population health status

in a cost effective manner• attend quarterly and monthly meetings with all seven counties we represent• Work on projects that require knowledge of web design, powerpoint, excel, photoshop, and

database

2009 medication Aide at Bluebonnet Assisted Living Facility, College station, Texas• assisted elderly with daily activities• Made sure residents are comfortable and satisfied• assisted with daily medications for residents

2005-2010 student Worker, (educational media services) Texas A&m Library,College station, Texas• interacted with student and faculty • Processed movies and digital images for professor’s lectures• Processed showing rooms for classes • Managed video equipment

LeADeRsHiP ACTiViTies AND AWARDs• committee Member, SRPH Public Health Week Fun Run, 2011• alpha kappa alpha Sorority (Financial Secretary), texas a&M national Panhellenic council, 2007-2010• naacP Student chapter, (President) texas a&M University, 2006-2008• african american Student leadership institute, (executive director) 2007-2009

PROFessiONAL AFFiLiATiONs• Student Member, Medical Group Management association, 2010 to present • Student Member, Black Graduate Student association, 2011

30

Kyle Toomey505 WeSt RidGe dR.




2006 - 2010 Texas A&m university, College station, TexasBachelor of Science, Motor Behavior

WORK exPeRieNCe2011-Present emR implementation Team member, university Pediatric Association (uPA)

• Facilitate the implementation of an athena eMR System in the largest pediatric specialty practice in the Brazos Valley

• assist in abstracting charts for 9 physicians from paper form to an electronic medical record • Assist in a study looking at the future of UPA as a Federally Qualified Health Center (FQHC)

Summer 2011 Administrative intern, College station medical Center (CsmC)• developed a comprehensive proposal and conducted a return on investment analysis for a

wellness program with an estimated potential savings of $48,000.• completed a study investigating turnaround time in an operating room and collaborated

with an administrative team on methods to reduce turnaround time• created a series of comprehensive graphs and pivot tables in Microsoft excel to examine

percutaneous coronary intervention (Pci) performance• Assisted in completing an application to gain The Joint Commission’s Certificate of

distinction for Primary Stroke centers with an anticipated site visit of late 2011• collaborated with an administrative team to begin the termination of a non-active entity

2010-Present special events On-site supervisor, student Recreation Center, Texas A&m university• Facilitate the set-up and take-down of equipment for various events• communicate with guests and coordinate events to their needs• act as a departmental liaison between the client and the associate director of Programming

at the contracted event• Assist in the utilization of advanced audio/visual equipment by clients

LeADeRsHiP ACTiViTies AND AWARDs• President, Medical Group Management association, texas a&M Health Science center, 2011 • Membership chair, Brazos Valley Medical Practice Management association, 2011• Founder & director, Jane Muinde kidney transplant Fund, 2008• association of University Programs in Health administration Foster G. McGaw Scholarship Recipient, 2011• U.S. department of Health and Human Services, Scholarship for disadvantaged Students Recipient, 2011

PROFessiONAL AFFiLiATiONs• Student associate, american college of Healthcare executives, 2010 to present• Student Member, Medical Group Management association, 2010 to present • Student Member, american Society for Quality, 2010 to present• Member, Sigma alpha lambda Honor Society, 2009 to present• Member, national Scholars Honor Society, 2009 to present

31

David Weiser 16008 Windy MeadoW dRiVe

dallaS, teXaS 75248 (972) 896-9039 ∙ [email protected]



2005 - 2009 Texas A&m university, College station, TexasBachelor of Science, Biomedical ScienceMinor in Business administration

WORK exPeRieNCeSummer 2011 Baylor medical Center at Carrollton, Carrollton, Texas


2009 - 2011 Podiatry Patient educator, scott and White Regional Clinic, College station, Texas• Prepared patient for physician examination• Scheduled outpatient and treatment room surgeries• assisted physician in procedures• educated diabetic patients on preventative foot care• developed an initiative to increase patient satisfaction scores • attended division Support council meetings and department meetings

2008 - 2009 microbiology Teaching Assistant, Texas A&m university, College station, Texas• educated students on microbiology laboratory principles and concepts• Helped students understand the correlation between lab and medicine• Graded students’ lab reports

Summer 2007 intern, Taxease, Dallas, Texas• Translated English to Spanish and vice-versa between loan officer and customer• Organized and filed documents ready for closing • Organized past tax liens and created new file system for liens

2006 - 2007 Patient Care Assistant, Baylor university medical Center of Dallas, Dallas, Texas• Recorded patients’ blood sugar readings and vital signs• collected cultures to be evaluated by the laboratory

LeADeRsHiP ACTiViTies AND AWARDs• Scott and White Volunteer Representative, texas a&M University Relay for life, 2011• leader of Prayers, texas a&M Hillel, 2007 to 2009• Officer and Leadership Positions, Sigma Alpha Mu Fraternity, 2006-2009• national President of the year award, Sigma alpha Mu Fraternity, 2008

PROFessiONAL AFFiLiATiONs• Student Member, american college of Healthcare executives, 2009 to present

32

Dennis yang127a RicHaRdS St.

colleGe Station, teXaS 77840(713) 376-3118 ∙ [email protected]



2005 - 2010 Texas A&m university, College station, TexasBachelor of Science, Biomedical Science

WORK exPeRieNCeSummer 2011 graduate Administrative intern, east Texas medical Center – Trinity; Trinity, Texas

• coordinated projects with several hospital departments• assisted hospital administrator with administrative tasks• Analyzed financial and patient data to increase efficiency

2007 - 2009 student intern, elms Orthodontics; College station, Texas• Provided assistance to staff with daily etching and sterilization procedures• Completed insurance processes and other office support tasks • observed and gained knowledge of orthodontic procedures

2005 - 2006 Head Counselor, Chinese Community Center; Houston, Texas• Supervised other counselors throughout summer camp• Planned summer camp sports days• Coordinated various fieldtrip activities

PROFessiONAL AFFiLiATiONs• Student Member, american college of Healthcare executives, 2010 to present

LeADeRsHiP ACTiViTies AND AWARDsmentor, youth Leadership Council Conference, summer 2011led group of 6 high school students during a 3-day conferenceFacilitated daily small-group discussions

youth group Leader, Bryan Chinese Church, 2005 - 2010Assisted other Counselors with Friday night lessons/sermonsorganized weekly worship sessions with a mix of high school and college students

Worship Leader, Texas A&m intervarsity Christian Fellowship, 2006 - 2010Coordinated weekly meetings/practices with the music teamled worship every other week for the on campus fellowship

Performance Coordinator, Houston Chinese youth society 2006 - 2007arranged several chinese yo-yo performances at local retirement homesorganized and led lion dance practices with team members

CONTACTiNFORmATiONmONiCA gARNeRProgram Coordinator

p. (979) 458-0083f. (979) [email protected]

missiONthe mission of the MHa program in Health Policy and Management is to develop effective healthcare managers and leaders through education, research, and service to advance the health of all populations, especially rural or underserved communities.

2011 mha resume book

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