2012-11-15 bilag 2 c report summary

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    Trends in New Product Launches in the Food Industry

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    TRENDS IN NEW PRODUCT LAUNCHES

    IN THE FOOD INDUSTRY

    Report prepared for: Natur- og Landbrugskomissionen

    Report prepared by: Klaus G. Grunert, Ana Alina Tudoran,

    Polymeros Chrysochou & Theodosia Migkou

    MAPP Centre for Research on Customer Relations in the

    Food Sector, Aarhus University

    November 2012

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    Background

    The aim of this report is to provide some insights into major trends that are occurring in the development,

    launch and demand for new food products, with special emphasis on markets that are of importance for

    the Danish food industry. The empirical basis for this report is data from the Mintels Global New Product

    Database (www.gnpd.com). The analysis has been carried out across five continents (Europe, North

    America, South America, Asia, and Middle East), twenty-two countries, eight product categories (Dairy,

    Bakery, Chocolate Confectionery, Fruits and Vegetables, Meals and Meal Centers, Processed Fish Meat

    and Egg Products, Snacks, Sugar and Gum Confectionery), and for a period of six years (2006-2011). The

    results from this analysis are provided in the accompanying volume of tables and graphs. In the present

    report, we will take the results from this analysis and interpret them in the light of major consumer trends

    in the food area, drawing on recent work in the EU FP7 project RECAPT.

    Major trends

    We will interpret the results in terms of four major trends: Health, convenience, authenticity, and

    sustainability. These four trends are clearly visible in the data analysed, and they are in congruence with

    other indicators that have been used to analyse consumer trends in the food area.

    Health

    The data show that many new products are still launched with a health positioning, including products

    where less desirable nutrients (fat, sugar) have been reduced or replaced, and including products that have

    been developed with specific health benefits in mind, based on bioactive ingredients (functional foods).

    The data also show, though, that in some product categories and regions this type of product launch is

    declining.

    The consumers awareness of links between food and health has been one of the most important social

    progresses in the recent years. A vast scientific literature states that consumers nowadays are more

    interested in healthy food products to prevent diseases and maintain healthy living (Krutulyte, 2010).

    Consumers choose healthy products that satisfy their underlying values, such as living a long and healthy

    life. Health awareness continues to rise with the increasing availability of health information, going hand

    in hand with the ageing of populations and increased risk for lifestyle diseases (Kearney, 2010).

    The availability of health information (e.g. based on the product labels) and the interactive health

    communication (e.g. through internet) is perhaps the most important driver of consumer health awareness.

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    Increasingly, consumers engage in health information seeking during food purchasing (Hansen et al.,

    2010) and via the Internet (Cline and Haynes, 2001). Some findings suggest, however, that increased

    product-specific health information seeking occurs only if consumers are also involved in the specific

    product category (Hansen et al., 2010).

    The increased focus on health has also been related to the demographic changes in society (Labrecque &

    Charlebois, 2011). An important demographical change is the shift in the age profile of consumers

    towards a relatively large amount of elderly people compared to young people (Labrecque & Charlebois,

    2011; Linneman et al., 2006). Generally, elderly consumers are more concerned about health, wish for a

    longer life and are therefore more motivated to buy healthy products (Bech-Larsen & Scholderer, 2007;

    Shiu et al., 2004).

    The fact that the number of product launches with a health positioning is declining, especially those where

    specific ingredients have been reduced, replaced, or added, should not be interpreted as a sign of

    decreasing health awareness of consumers. Instead, it should be interpreted in the light of the other trends

    mentioned in this report, especially the trend regarding authenticity. Highly engineered food products with

    a health positioning, like functional foods, have not been equally successful in all parts of the world, and

    their growth has been hampered both by legal and formal issues regarding the approval of health claims

    (especially in Europe via the EFSA system), and by consumer scepticism regarding highly engineered

    food products, especially in Europe. As many consumers seem to take degree of processing as a heuristic

    for healthfulness of a food product, we can in the future expect consumer demand for healthy food

    products to be aimed to a higher extent at products that are viewed as natural, leading to congruence with

    the authenticity trend.

    Convenience

    Convenience is one attribute of a food product for which demand has been increasing for quite some time,

    (Buckley et al., 2005), even though the strength of the trend has differed between different countries. The

    data analysed show that convenience is more important in some product categories than others: product

    launches with a convenience positioning have been especially prominent in the categories bakery, fruit

    and vegetables, and processed fish, meat and egg products.

    Some researchers have found that convenience orientation is just as important as attributes like taste,

    health and price in determining a consumers preference towards food-related behaviours (Candel,

    2001).There are different meanings of the word convenience referring to time utilisation, accessibility,

    portability, appropriateness, handiness, and avoidance of unpleasantness. Convenience in the context of

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    food can be defined as time and effort (mental and physical) spent buying, storing, preparing and

    consuming food. Convenience foods are defined as any fully or partially prepared food in which

    significant preparation time, culinary skills, or energy inputs have been transferred from the homemakers

    kitchen to the food processor and distributor (Buckley et al., 2005).

    Lifestyle trends such as the growth in the number of single-person households have resulted in an ever-

    increasing need for convenience. More facilitators discussed in a literature review (Buckley et al., 2005)

    are: ageing population (IGD, Business Publications, 1998), changing household structure (Khan, 2000),

    female participation in the labour force (Traill, 1997), longer working hours (Traill, 1997), consumer

    prosperity (Bonke, 1992), move towards healthy eating (Mintel, 2000), desire for new experiences

    (Mintel, 2000) and individualism (IGD, 1998). Furthermore, declining cooking skills (Furey et al., 2000),

    breakdown of traditional mealtimes (IGD, 1998), and the desire to expend less time and effort on food-

    related activities, e.g., shopping (Swoboda and Morschett, 2001) and meal preparation and clearing up

    (IGD, 1998) also impact on the desire for convenience foods.

    Convenience has been discussed as involving trade-offs between convenience on the one hand and food

    quality and healthfulness on the other hand. However, food manufacturers are increasingly investing into

    food technologies integrating health and convenience (Pool, 2009).

    Sustainability

    The data indicated that launches of food products positioned in terms sustainability are increasing,

    although the growth is still sporadic and there are considerable differences between product categories and

    countries. Food and sustainability are increasingly being discussed together, and calls for sustainable food

    production may lead to increased consumer awareness and an increase of food product launched with a

    sustainability positioning. Already, sustainability are appearing on food products (e.g., carbon foot print,

    rainforest alliance).

    According to Krystallis et al. (2011), the indicators that sustainability and responsibility are important

    trends include: (1) The growing sales of organic and/or sustainable food products in many Western

    countries; (2) Efforts to develop alternative channels of distribution for locally and regionally produced

    food products; (3) The growth of grassroot organisations and movements such as Slow Food; (4) Major

    retailers try to position themselves as being responsible (examples include Bilka, Coop Danmark, Coop

    Schweiz, Irma, Retail Forum for Sustainability, Sainsburys, Tesco, Whole Foods); (5) The publication of

    numerous books and articles criticizing the current food regime and consumption practices (e.g., Eating

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    Animals by Jonathan Safran Foer, Food Wars by Tim Lang and Michael Heasman, Terra Madre by Carlo

    Petrini, The Carnivores Dilemma by Michael Pollan, Fast Food Nation by Eric Schlosser, The Global

    Food Economy by Tony Weis).

    The success of organic production is less straightforward, with some decrease as a consequence of the

    economic crisis in some markets, especially the UK market (The Independent, 2009), while its market

    share continues to grow in other markets (Radio Netherlands Worldwide, 2010). On the other hand, across

    the Western population, no clear reduction in meat consumption appears to occur (Daniel, Cross,

    Koebnick, & Sinha, 2011; Narrod, Tiongco, & Scott, 2011; Nonhebel & Kastner, 2011). Nevertheless,

    vegetarianism is growing (Leahy, Lyons, & Tol, 2011) motivated, at least in part by sustainability

    motivations (Hoek et al., 2011; Ruby). There is a trend towards flexitarians, consumers who consciously

    choose a diet with meatless meals or days in the week, and who tend to be, like vegetarians, more highly

    educated (Forestell, Spaeth, & Kane, 2012), although the flexitarian trend is more attributed to a health

    than a sustainability motivation (Blatner, 2008).

    The main driver behind the sustainability trend is a growing awareness that current consumption and

    production practices are not sustainable in the face of a growing global population. This manifests itself

    in: (1) Changing consumer demands; (2) Voluntary codes/guidelines for business practices; (3) Stricter

    legislation and regulations incorporating both health and sustainability (4). More risk-benefit analyses:

    What are the total costs and benefits for society and consumers?

    Authenticity

    The data show that products positioned as natural constitute the most dominant trend in product launches

    in recent years. Together with product launches based on claims of absence of additives, organic

    production and/or local production, this indicates that authenticity is a major trends.

    Authenticity refers to truthful, honest, sincere, un-mediated and un-alienated. In the world of

    consumption, authenticity stands for everything that is natural, traditional or local. Emphasis on authentic,local and pure ingredients is increasingly seen as a sign of quality (Skuras & Dimara, 2004; Innova, 2011).

    The quest for authenticity manifests itself in several ways. Recent decades have seen a succession of

    these, including the rise of organic agriculture and other extensive production systems, the slow food

    movement and its various regional duplications, the microbrewery craze at the beginning of the new

    millennium, various waves of comfort foods designed to bring back our childhood memories, and new

    types of certifications such as protected designations of origin (PDOs) and protected geographical

    indications (PGAs).

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    In product positioning, authenticity operates as a substitute for things that actually matter: health,

    ecological impact, responsibility for others. The logic is that of a halo effect, capitalising on the

    assumption that consumers will associate everything that is great and good with a product that is claimed

    to be natural, traditional or local. What is natural must also be healthy, what is familiar must be better than

    what is new, and the food we make must be better than the food others make. Much empirical research

    supports this assumption. Typically, consumers process product information heuristically and use mental

    shortcuts that are sensitive to such halo effects.

    Conclusion

    We have identified health, convenience, sustainability and authenticity as major trends in the food

    industry. This conclusion was based on an analysis of data on new product launches and is in line with

    other sources of trend information in the food area.

    We should note that health, sustainability and authenticity have a common core in that these are all

    credence attributes: characteristics of the food product or of the process leading to the food product that

    need to be communicated to the consumer in a credible way. Without credible communication, these

    characteristics have no effect on the market. We can therefore observe a megatrend in that food products

    become more information intensive, and that information flows need to follow the flow of physical

    products. This will have implications for governance of food value chains and for marketing strategies

    especially of export-oriented countries like Denmark.

    We should also note that these product characteristics do not substitute the traditional ones, namely good

    taste and appearance. Consumers are increasingly unwilling to make compromises and, for example,

    compromise taste for health or health for convenience, with corresponding higher demands to product

    development in the food industry.