2012 adc winter forum | page 1 orchid c february 28, 2012 2:15-3:45 pm

2012 ADC WINTER FORUM | PAGE 1

Orchid CFebruary 28, 20122:15-3:45 PM


Current Trends in Military Families InitiativesMilitary Family Community Summits

Andrea Inserra, February 28, 2012


Agenda

Overview and Background Andrea Inserra – Booz Allen Hamilton

Panel Discussion Hector Villarreal - San Antonio Coalition for Veterans – Veteran

Centric Access to Services Eric Rogers – Give an Hour (Fayetteville) – Women Veterans’

Challenges Maurice Wilson - San Diego Veterans Coalitions – Veterans’

Unemployment Questions and Answers


Booz Allen’s staff of veterans and clinicians work on behalf of Service members and families across the DoD

Gap Environmental Scan of Clinical

Care

Development and

Identification of Best Practices

Dissemination of

Best Practices

Resilience & Prevention

Studies

Real Warriors Anti-Stigma Campaign

DOD Suicide Prevention Task

Force

Clinical Program Management

Excerpt of Support Provided by Booz Allen Hamilton Staff


Enhancing support for military families has emerged as a growing national priority

Joining ForcesComprehensive national initiative to mobilize all sectors of society in:• Supporting our service members and

their families with behavioral health, employment, education, and wellness

• Identifying new opportunities across public and private sectors

White House Initiative

Concurrent National Initiatives Chairman of the Joint Chiefs – “A community-based solution is required for channeling the tide of this Sea of Goodwill to assist high-and low-risk Service members veterans, and families.”

Time US Battleland Blog – “Pity the poor grunt who comes back from war with Post-Traumatic Stress Disorder. He goes online to learn how to cope and is overwhelmed …(with) the tidal wave of information enveloping him and his family”

Veterans Advantage – “There are so many projects designed to support our military community; some are excellent programs and others are not. Determining which is which is difficult both for those attempting to coordinate care and for those in need of that care. … And new programs with efforts that duplicate existing ones spring up daily.

Garnering Support at the Highest Levels . . .

… And No Shortage of Programs

http://battleland.blogs.time.com/


Booz Allen launched a series of national events to provide support to initiatives for military families – support focused on coordinating resources at the community level

Community Events Vision:To enhance access to support and behavioral health services for active duty service members, veterans and families at the community level by engaging the local government, non-profits organizations and area businesses.

Addressing a Recognized NeedAddressing current and future needs will require: Shifting focus from National

approaches to community based approaches

Increasing knowledge and coordination of existing programs to help stretch funding

Leveraging of national resources at community level

Trusted conveners to bring the community together


These collaborative events focus on promoting military family quality of life and wellness, including addressing psychological health of those who serve and their families

Goals and Objectives: Help communities enhance their

cooperative efforts to serve military and veteran families

Explore how best to improve upon the systems and services currently in place by increasing and strengthening their ties to other local, regional, and national level resources

Build alliances that work across the boundaries and barriers of location and eligibility

Attributes of a Community Summit:

Tackles the Hard-to-Solve Challenges – Challenges to be addressed should be of sufficient complexity to achieve positive results through a tri-sector collaboration

Focused Agenda – Topic(s) must be describable and can result in measurable actions that can be taken by collaborating parties

Small and Nimble – Envision no more than 30 participants

Concrete Outcomes – The summit must yield a set of concrete actions with commitments to execute by one or more participants

Sustained Involvement – The summit should be viewed as the beginning of a process to proactively identify and coordinate the community’s approach to addressing the challenges facing military families in our community

Does not Reinvent the Wheel – Many communities have excellent programs and resources at their disposal to address individual needs of military families. We do not necessarily need to create new programs, but rather coordinate or focus these available and fill in the gaps where necessary


Veteran Centric Access to ServicesSan Antonio, TX – January 25, 2012

Co-Conveners: San Antonio Coalition for Veterans &The Military Family Access Project

Key Tri-Sector Leaders:

• Texas State Senator’s Office

• Tex Vet Program, A&M University

• Commander, San Antonio Military Health System

• Texas Veterans Commission

• San Antonio Vet Center

• VA Federal Recovery Coordinator

Collaborative Initiatives:

• Peer to Peer Counselor Network

• Veteran and Military Family Friendly Community

• Community Outreach Program

Booz Allen is partnering regionally with government, non-profit and community leaders to explore collaborative approaches to enhancing support to military families

Employing Veterans

San Diego, CA – October 17, 2011

Co-Convener: San Diego Veterans Coalition


• Commanding Officer, Naval Base Point Loma

• Director, VA Center of Excellence for Stress and Mental Health

• Chair, San Diego Military Advisory Council

• Chair, Military Affairs Advisory Council, Chamber of Commerce

• Staffing Specialist, Qualcomm


• Cohort for Comprehensive Employment Assessment

• Behavioral Health Employer Awareness Campaign

• Internship and Mentoring Program

• Separation Registry

Supporting Women Veterans

Fayetteville, NC – November 17, 2011

Co-Convener: Give an Hour™


• Commander, Womack Army Medical Center

• Mayor, City of Fayetteville

• Director, Fayetteville VA Medical Center

• Military Liaison, Senator Kay Hagen’s Office

• CEO, Linear Media, Inc.

• Founder, Fayetteville Cares


• Profession Council to Bridge Military and Business Communities

• Community Event Series to Destigmatize Behavioral Health

• Environmental Scan and Education Campaign Targeted at Community Leadership


Common Themes Observed

Strong interest in helping our veterans

Need for greater awareness of opportunities to collaborate

Importance of clear/central messaging to community leadership

Need to proactively shape sustainable initiatives


Outcomes and Lessons Learned There are several key factors to community based collaborations serving our veterans

Trusted Convener

No “one size fits all”

solution

Incremental Progress

Do Your Homework

Keep It Simple

Be Concrete

Evolution vs.

Revolution

Be Prepared to

Commit

Publicize Your Efforts


San Antonio Coalition for Veterans

Addressing the Needs of Military Families

in San Antonio

Hector Villarreal, Feb 28, 2012



Helping our Veterans, their Families, Caregivers and Survivors


San AntonioCoalition for Veterans

MISSON: Provide our nation’s Heroes, and their families, with a conduit to find and receive care and resources that they may not otherwise have realized were available after leaving military service and assist them in building a healthy life

VISION: To develop a model of community involvement and volunteerism to help our Veteran population which can be applied to any city in the United States through the use of currently established private, public, non-profit and governmental resources easily and effectively


GOALS: Build a 1-on-1 Veteran Support Program that ensures Veteran-related

problems are resolved quickly and with ease.

Support a network of Veteran Service Providers (VSP). Agencies, companies and individual supporters willing to help solve problems collaboratively instead of working against each other in competition.

Educate our community with information & networking events that allow providers and supporters the opportunity to gain knowledge on other programs to help better support the community.

Work with local, state and governmental leaders to develop long-term solutions for Veteran problems that last and make a difference.

San AntonioCoalition for Veterans


Advocated and primary writers

of a Texas State Law to

help our state’s burn Veterans

Developed working relationships with

major corporations and agencies to co-convene programs to improve Veteran

benefits

Increased our Veteran Service

Provider network by

378% in less than 2 years

In Progress:Developed the

largest call-center network anywhere in the United States

San Antonio Coalition for VeteransSuccess Stories


San Antonio Coalition for VeteransWhy We Collaborated for the San Antonio Summit

San Antonio has thousands of organizations trying to fix problems for Veterans

It is difficult to reach out to the larger organizations without the right encouragement and influence

Booz Allen is known in the government community for providing quality services and support to our military

Booz Allen’s approach to develop solutions for San Antonio were aligned with the needs of the Veteran population and our objectives

Booz Allen has committed itself to ensuring that all the problems addressed are effectively and thoroughly evaluated; and any possible solutions are reviewed by members of the community who can effect positive change for our Veterans


San Antonio Coalition for VeteransOur Impression of the San Antonio Summit…

Participants who attended were genuinely concerned with the focus areas identified prior to the Summit

The process of identifying problems and developing positive solutions was well constructed and moderated

The event was well managed and professionally produced. Positive feedback from participant’s acknowledged their satisfaction with the program

Media coverage of the event was highly successful and allowed the community to understand the intent of the Summit and commitment of those involved

Our Veterans will be better provided for because of the strength and support given to help unite the community for our Veteran population


San Antonio Coalition for VeteransWhy SACV?

SACV has earned the trust of our community

SACV continues to expand

SACV has successfully united over 575+ Service Providers dedicated to working together to solve problems plaguing our Veterans & their Families

SACV believes that a grass-roots effort is the key to ensuring our Veteran community is well-cared for and to develop healthy lives

SACV has the heart and

passion; the core is all Volunteers


San Antonio Coalition for VeteransNext Steps for Military City, USA

Booz Allen and SACV will co-convene the 2nd stage of our program

We will invite key members of the community who can commit on behalf of their respective agencies / organizations

We will build collaborative agreements from these players to ensure positive outcomes result for our Veteran community

We will share this information and knowledge with others in the public to encourage & foster more support for our nation’s Veterans


Community Blueprint NetworkAddressing the Needs of Military Families

in Fayetteville & Norfolk

Eric Rogers, Feb 28, 2012


The Community Blueprint Network is both an approach and a tool to addressing local needs:

The Approach: Provide a forum for enabling local veteran-focused organizations to communicate and collaborate to address needs.

The Tool: ‘Best practices’ for meeting needs are catalogued and available in a web-based toolbox.

The Mission: To promote and improve services for military personnel, veterans and their families through community collaboration.

What is the Community Blueprint Network?


Atlanta, GA

Colorado Springs, CO

Fairfax County, VA

Fayetteville, NC

Hampton Roads, VA

Huntsville, AL

Huntsville, TX

Miami, FL

State of Rhode Island

Tyler, TX

Valdosta, GA

Williamsburg, VA

Current Demonstration Sites

22

For More information on the national initiative:http://www.handsonnetwork.org/community-blueprint


Give an Hour Demonstration Project

Two-year grant awarded to Give an Hour by Bristol Myers Squibb Foundation in November 2010

Two demonstration sites selected – Fayetteville, N.C., and Norfolk, Va. Community mapping and evaluation surveys Outreach to military community Community coordinator stipend ($5,000/yr.) Wal-Mart Foundation Community grants ($60,000) American Legion Auxiliary sponsored VISTA volunteers Identify & engage leaders of the community Develop replicable model of successful community organizing


Our Community Defined

We asked community organizations, leaders, and other stakeholders to define their community

The Fayetteville, NC community encompasses five contiguous counties- Cumberland, Hoke, Harnett, Lee & Moore

counties- Fayetteville & Ft. Bragg - center of gravity

The Norfolk, VA community encompasses the Hampton Roads area as defined by U.S. Census- Virginia-Beach-Norfolk-Newport News MSA, 16

cities and counties of VA & NC.- City of Norfolk & Norfolk Naval Base – center of

gravity


Our Population Defined

Full Military Community

Veterans• Have served in Active,

Reserve, or National Guard status in any branch of service during any war or peace period

Service Members• Current Active, Reserve,

or National Guard status in any branch of service during any war or peace period

Families• Parents, spouses,

significant others, children and all extended family who form the support network for a veteran or service member


Scope of the Community Blueprint Network

Through working groups, Community

Blueprint Network members work in

teams to address the following areas

of veteran support:

1. Reintegration

2. Behavioral Health

3. Education

4. Employment

5. Family Strength

6. Financial Management and Legal

Assistance

7. Housing Stability and Homeless

Assistance

8. Volunteerism

Community Blueprint Network


Key Elements of Demonstration Project

Theory of Change #1- We believe that coordination and collaboration among

community organizations & leaders will improve a community’s capacity to deliver services to the military

- Therefore, all efforts are centered around bringing stakeholders together in settings where they can network and join in collaborative projects

Theory of Change #2- We believe that coordinated, consistent messaging using

multi-media platforms optimizes response from the target population

- Therefore, all stakeholders should share responsibility for outreach centered around key events


What we have learned

Both communities are resource rich in programs with some existing collaborative efforts

Programs are diffused throughout the communities. Diffusion creates capability gaps

Most organizations agree with the idea that coordination & collaboration is more effective than going it alone

Few organizations have the tools to successfully collaborate & coordinate across the system

Communities need a catalyst to organize & focus resources in a meaningful manner

Booze Allen sponsored November 17 summit a catalyst for community action


Core Components for Replication

Leverage - Existing programs and agencies and improve their ability to

coordinate care Systems

- The 8 impact areas exist inside a system. They overlap and affect each other

Focused Effort - Capability gaps result from diffuse efforts. Coordinated and

focused effort on overlapping nodes provide the greatest payoffs

Events- Harness collective energies around events. Ensure events

cover as many of the 8 impact areas as possible. E.g., Combined Job/Resource/Education/Entrepreneur/VSO fair is more effective than smaller standalone fairs


Measurement

Two surveys were completed in September 2011- Random telephone survey to community members- Online organizational survey to community organizations

After the conclusion of the demonstration project, Give an Hour will replicate the organizational surveys.- Veterans Day 2012 is the projected culminating event in

the two communities- Give an Hour will administer the organization survey mid-

November 2012- January 2013, Give an Hour will analyze results and

disseminate Success will most clearly be evidenced by

organizations in each community working together and being utilized at increased rates.


San Diego Veteran’s CoalitionAddressing the Needs of Military Families

in San Diego

Maurice Wilson, Feb 28, 2012


Military Impact on San Diego

Direct Economic Impact - The DoD spent approximately $18.2 billion in San Diego County in FY2009, a 12.3% increase from FY2008. Of this $18.2 billion, about $5.9 billion was spent on the salaries of 136,664 people within the region.

Indirect and Induced Economic Impact – The indirect and induced effects of the military's presence in San Diego County were $12.3 billion in economic output and $10.3 billion in household earnings (salaries), 18.3% and 14.4% respective increases from FY2008. In turn, this spending supported 217,963 local jobs.

Total Economic Impact - The military's presence in San Diego was responsible for $30.5 billion in economic output, $16.3 billion in household earnings, and 354,627 jobs. These impact figures represent 15.1%, 10.9%, and 8.1% respective increases from FY2008.

Regional Employment - The military and its spending within the region support approximately 26% of the total jobs in San Diego County, a 3% increase from FY2008.

Impacted Sectors - The two business sectors that gain the most financially from the military's presence in San Diego are the manufacturing and professional technical services sectors. The total economic impact in terms of output is $7.2 billion for manufacturing and $5 billion for professional/technical services, 30.9% and 16.3% respective increases from FY2008.

Veteran Community – San Diego is home to over 240,000 veterans and has the largest OIF/OEF veteran population in the nation over 28,0000.

Source, San Diego Military Advisory Council - 2011 Military Impact Study

San Diego is home to the largest concentration of military in the world. It is the homeport to over 60 percent of the ships of the U.S. Pacific Fleet, and over one-third of the combat power of the U.S. Marine Corps.

http://sdvetscoalition.org/


San Diego Veteran’s Coalition

Formed in 2009, the San Diego Veterans Coalition (SDVC) is a pending 501(c)(3) nonprofit organization founded in an open and inclusive partnership of community service providers, veteran organizations, and interested professionals from throughout San Diego County working together to enhance the support of veterans across the area by improving communications, providing leadership, promoting collaboration, and facilitating quality services.

Over 90 organizations, government, private sector groups working together.

The purpose of the San Diego Veterans Coalition (SDVC) is to serve the needs of San Diego Region Veterans, their families and significant others. We intend to improve collaboration and coordination among community service providers in all sectors (non-profit, county, state, federal, informal councils, Veteran groups) so that delivery of services is more comprehensive and Veteran Family-centric.




Honor and care for US Veterans, their families and significant others by integrating all available services.

The mission of the SDVC is to improve the support of the Veterans in San Diego Region by:

Inspiring and encouraging collaboration and cooperation among service providers (collaboration goal) and Veteran service organizations

Advocating on behalf of Veterans, their families and significant others for better integration of services (support goal)

Improving communication between Veterans and providers to disseminate information; and determine needs (communication goal)

Providing guidance and leadership which would affect local changes and serve as a model for other communities to emulate (leadership goal)

The vision of the SDVC is to honor and care for US Veterans, their families and significant others by integrating all available services. San Diego Region will be a National model for the comprehensive and integrated system of community providers serving Veterans, their families and significant others.




Working Groups

Leadership Development (Collaboration): This committee strives to achieve the collaboration and leadership goals of the mission statement by contacting current Veterans and service providers to enlist their involvement. Access and Outreach (Communications): This committee strives to achieve the communication goal by educating new Veterans on the benefits available to them. It strives to achieve the membership goal by recruiting new Veterans to the Coalition or working groups. Transition Assistance and Basic Needs (Reintegration and Support): This committee strives to achieve the support goal by ensuring a seamless transition from active duty to Veteran status. Additionally, the committee accomplishes the support goal through integrating services that provide housing, employment, and health care, education, and other needs. Veterans Legal Initiatives (Advocacy): This committee works with the judicial system to advocate on behalf of Veterans. Veterans Employment (Employment) Task Force: This committee works with SDVC partners, job development organizations, and state, county, and federal government agencies to help veterans find and maintain meaningful employment, regardless of their abilities.




Booz Allen Hamilton/San Diego Veterans Coalition Community Event 17 October, 2011

Brought several

regional key stakeholders together for the first time

Served as a catalyst that

energized the groups into

action

Identified/ Empowered

visionary leaders

Focused the groups on the “Big Picture”




Benefits of the Booz Allen Hamilton/San Diego Veterans Coalition Community Event

Event served as a Community Flywheel – resulting in more traction in the coalition.

Groups have become more cohesive and inclusive.Many new joint partnerships centered on the efficient use of the region’s funds and resources.

Coalition has reconstituted with new leadership. New subgroup collaborations have formed.

Veteran’s Employment Task Force is newest Working Group.Developing a joint vision to solve the veteran unemployment problem in the region.



Current Trends in Military Families InitiativesMilitary Family Community Summits

Andrea Inserra, February 28, 2012


Contact Information

Organization Point of Contact

Andrea D. InserraVice [email protected](240) 314-5944

Give an Hour Eric RogersExecutive [email protected](240) 328-6036


Hector VillarrealFounder and [email protected](210) 347-1597

San Diego Veteran’s Coalition Maurice WilsonChair, Employment Task [email protected](619) 602-2577

2012 adc winter forum | page 1 orchid c february 28, 2012 2:15-3:45 pm

Documents

military community

pm2012 adc winter forum

new programs

family veterans advantage

excellent programs

booz allens staff of

enhancing support

garnering support