2012 annual state of the union for mobile ecommerce performance [velocity eu]

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First Annual State of the Union for Mobile Ecommerce Performance Joshua Bixby www.strangeloopnetworks.com www.webperformancetoday.com

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On October 3 at Velocity EU, Strangeloop president Joshua Bixby unveiled the findings from the first study ever conducted of mobile performance over cellular networks. In July and September 2012, Strangeloop conducted an industry first: a mobile performance survey of top ecommerce sites. The "2012 State of Mobile Ecommerce Performance" documents how Strangeloop tested top Alexa-ranked retail sites on a variety of mobile devices to find answers to questions like: - How long does the median site take to load in mobile browsers? - Which sites were fastest? - Do some mobile OS/browsers/devices offer a consistently faster user experience than others? - How much faster are pages served over LTE than over 3G? - How do all of these findings compare to similar research conducted for desktop performance, published in Strangeloop’s annual Page Speed and Website Performance State of the Union reports? The report is available for download at http://www.strangeloopnetworks.com/.

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Page 1: 2012 Annual State of the Union for Mobile Ecommerce Performance [Velocity EU]

First Annual State of the Union for Mobile Ecommerce PerformanceJoshua Bixby

www.strangeloopnetworks.comwww.webperformancetoday.com

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Source: http://shuterstock.com

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Agenda

Why speed matters

How cell networks work

Case study: What speeds up a site on mobile?

Mobile study test methodology

Results

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Why Speed Matters

This section left intentionally blank*

*Because for the first time in five years I’m going to omit the slides that preach about speed=revenue and save all of us the repetition. If you’ve lived under a rock for the last five years and need to hear more, look at:

http://www.strangeloopnetworks.com/web-performance-optimization-hub/

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Cell connectionsHow it works

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http://youtu.be/LK5eHr0qdh8

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http://youtu.be/ClhWIvZFS8I

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Powering up

Source: http://www.research.att.com/articles/featured_stories/2011_03/201102_Energy_efficient?fbid=W3A01Tb8MFf

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Concurrency

Device + Environment (Location, Interference etc..) + Availability + Scale

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http://youtu.be/c1FomWJ1ZP4

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Latency

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Geography

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How does data work on a mobile network?

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3G vs LTE

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Case StudyWhat speeds up a mobile site?

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Methodology

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Setup

All testing done on 3G from Vancouver.• Nexus S • Rogers Network

Traffic flows through Strangeloop service.• We apply optimizations in the path.

The phone does everything else.

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Setup

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Setup

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A few points of clarification...

We’re only choosing oreilly.com for fun.

We’re using it only to show what some performance problems are. This doesn’t mean the site has these problems.

The real site is somewhere in the middle of this blue bar.

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Summary of key metrics

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Performance problems

Too many connections

Too many bytes

No CDN

Too many round trips

3rd party calls (marketing tags, analytics, etc)

Similar to desktop, but impact is different on mobile devices

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What does it look like?

http://youtu.be/iPtbU1KvLjM

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Key metrics – original site

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Let’s Fix it!

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What are we going to do?

Stepwise acceleration• We’ll accelerate the page in multiple steps.• We’ll add techniques at each step and evaluate the

performance impact.

Start with the easy stuff and get more advanced with each step

Try to make the page as fast as possible

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Step 1: Low-Hanging Fruit

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Step 1: Optimizations

Add keep-alive connections• Address the problem with too many connections• Lessen the impact of TCP connection setup

Add HTTP compression• One way to reduce bytes, and an easy one• We’ll compress the text-based content (HTML, CSS,

JS, etc)

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Keep-alive connections

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HTTP compression

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Step 1: What should we expect?

Fewer total connections

Fewer bytes

Impact to performance metrics• Fewer bytes to onload• No change to roundtrips• Better document complete time• Better start render

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Before and after

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What we helped

Connection count• 83 connections 30 connections

Key metrics

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Step 1: Improvements

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Step 1: Improvements

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What does it look like?

http://youtu.be/qMGAOqQQqvw

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Step 2: CDN

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CDN

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What should we expect?

Faster average time to first byte for the objects on the page

Impact to performance metrics• No change to round trips• No change to byte count• Better start render time• Better document complete time

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Before and after

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What we helped

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Step 2: Improvements

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Step 2: Improvements

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What does it look like?

http://youtu.be/aiViEjuVb_g

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Why a CDN doesn’t help more: Latency

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How does data work on a mobile network?

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Step 3: Mobile Front End Optimization

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Mobile FEO

Consolidation of resources• Images• CSS• JavaScript

Image compression

Minification• JavaScript• CSS

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Mobile FEO

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What should we expect?

Fewer round trips will mean the TTFB problem should get a lot better

Fewer bytes will mean better performance• Images (from image compression)• CSS/JS (from minification)

Impact on performance metrics• Reduction in round trips• Reduction in byte count (on top of HTTP Compression)• Better start render time• Better document complete time

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Before and after

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What we helped

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Step 3: Improvements

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Step 3: Improvements

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What does it look like?

http://youtu.be/J_gU2Z_b-6I

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Step 4: More Mobile FEO

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More Mobile FEO

Deferral• Analytics• Marketing tags• Ads• Etc.

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3rd party calls

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3rd party calls

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What should we expect?

Deferral of round trips to after onload

Impact to performance metrics• Fewer round trips to onload• Fewer bytes to onload• Better start render time• Better document complete time

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Before and after

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Before and after

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Before and after

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What we helped

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Step 4: Improvements

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Step 4: Improvements

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What does it look like?

http://youtu.be/e0oFr0pSRn8

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Overall improvements

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2012 State of Mobile Ecommerce PerformanceHow fast do leading m-commerce sites load for real users over cellular networks?

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Why is our test different?

Testing cell connecting3G testsLTE tests

Real browsers

Real phones/tablets

Cool phones/tablets

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Report: Key areas of exploration

• Usability– Do companies have mobile-specific sites?– Who do they serve them to?– Do they let people view the full site from the mobile

site?

• Speed– How fast are web pages on a 3G connection?– How fast are web pages on an LTE connection?

• Devices– Which is faster: An Android or an iPhone?– Which is faster: An iPad or Android tablet?

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All done by hand: Interns

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Methodology

http://youtu.be/XapspPBxVJY

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Usability

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Tablets

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iPad 2 versus Galaxy Tablet

Platform iOS 5.1  Android 4.04

Browser Safari  Android Browser

Processor 1 GHz Apple A5 1 GHz ARM

Display 9.5 inch 10.1-inch

Memory512 MB DDR2 (1066 Mbit/s

RAM) 1GB RAM

Cellular Radio 3G 3G

GPRS YESClass 12 (4+1/3+2/2+3/1+4

slots), 32 - 48 kbps

EDGE YES Class 12

SpeedHSDPA, 14.4 Mbps; HSUPA,

2 MbpsHSDPA, 21 Mbps; HSUPA,

5.76 Mbps

iPad 2 Galaxy Tablet

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iPhone 4 versus Galaxy S

Platform iOS 4.1 Android 2.3.6

Browser Safari Android Browser

Processor 1GHz Apple A4 1GHz ARM

Display 3.5- inch 4-inch

Memory 512 MB eDRAM 512 MB RAM

Cellular Radio 3G 3G

GPRSClass 10 (4+1/3+2 slots), 32 -

48 kbpsClass 12 (4+1/3+2/2+3/1+4

slots), 32 - 48 kbps

EDGE Class 10, 236.8 kbps Class 12

SpeedHSDPA, 7.2 Mbps; HSUPA, 5.76 Mbps

HSDPA, 7.2 Mbps; HSUPA, 5.76 Mbps

iPhone 4 Galaxy S

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iPhone 4 vs Galaxy S (3G)

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iPhone 4 vs Galaxy S (3G)

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3G compared to desktop

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iPhone 5 versus Galaxy S3

Platform iOS 6 Android 4.0.4

Browser Safari Android Browser

Processor 1.3GHz Apple A6 1.4 GHz quad-core ARM

Display 4-inch 4.8-inch

Memory 1G eDRAM 1GB RAM

Cellular Radio 3G/LTE 3G, 4G

GPRS YESClass 12 (4+1/3+2/2+3/1+4 slots),

32 - 48 kbps

EDGE YES Class 12

Speed

DC-HSDPA, 42 Mbps; HSDPA, 21 Mbps; HSUPA, 5.76 Mbps, LTE, 100 Mbps;

Rev. A, up to 3.1 MbpsHSDPA, 21 Mbps; HSUPA,

5.76 Mbps

iPhone 5 Galaxy S3

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iPhone 5 vs Galaxy S3 (LTE)

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LTE compared to desktop

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Source: http://fuzzyco.com/outliers/

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