2012 international cvo barometer

2012 International Fleet Barometer

N° 1001327 - International report

vendredi 17 août 12

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CVO – what is it ?§ An expert-platform for all fleet professionals: fleet managers, procurement specialists, manufacturers, leasing companies, advisers, insurers, press, public authorities, researchers etc.

§ Created by Arval in 2002

§ Launched in The Netherlands in 2012

§ Neutral & International


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CVO – what is it ?

§ Focus: professional Mobility

§ Cost free Studies

§ Annual Fleet Barometer in collaboration with

§ Analysis of the decision-makers‘ attitudes on fleets§ Overview of the main trends of the automotive market § Comparison of trends across 16 countries

§ An expert-platform for all fleet professionals: fleet managers, procurement specialists, manufacturers, leasing companies, advisers, insurers, press, public authorities, researchers etc.

§ Created by Arval in 2002

§ Launched in The Netherlands in 2012

§ Neutral & International


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Perimeter of the study


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Perimeter of the studyFocus Europe


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Methodology

Sample: 4 823 interviews including 3 616 through Europe and 1 207 out of Europe

Target: Fleet managers in companies of all industries using corporate vehicles

Fieldwork period: Q1 2012

Data collection method: CATI system (Computer-assisted telephone interviewing)

Duration of the interview: 13 minutes in average

Quotas: companies size and sector


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Methodology

Companies with less than 10 employees

Companies with 10 to 99 employees

Companies with 100 to 249 / 499 / 999 employees

Companies with 250 / 500 / 1 000 employees and more

Companies < 100 employees

Companies >100 employees


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Index

Characteristics of the market

Characteristics of the fleet

Financing

Car policy and choice criteria

Services

Safety

Telematics


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Financing


Services

Safety

Telematics


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IncreaseDecrease Balance 2012

Balance 2010

Balance = Fleet growth will increase – Fleet growth will decreaseBase: companies with corporate vehicles = 100%

% who think that the total number of vehicles on their company fleet will…

Fleet growth potentialin next three years

Balance 2011

Balance 2009

-14%

-8%

21 %

12 % + 4% + 10% + 10% + 8%

+ 7% + 14% + 13% - 2%


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Cost pressure on the company fleet

IncreaseDecrease

Balance = Cost pressure will increase – Cost pressure will decreaseBase: companies with corporate vehicles = 100%

% who think that this year, cost pressure on the fleet will…

-12%

-12%

43%

44%

Balance 2011

+ 32% + 31%

+ 31% + 37%

Balance 2012


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Don’t know

Decrease

Remain the same

Increase

Used cars resale value

% who think that the resale value of vehicles will…

9 %8 %

-59%-68%

20 %15 %

12 %9 %Base: companies with corporate vehicles = 100%


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Financing


Services

Safety

Telematics


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Distribution of fleet

Base: companies with corporate vehicles = 100%

Transport vehicles

Service vehicles

Sales vehicles

Incentive vehicles

Vehicles in exchange of a monthly cost

Transport vehicles: of less than 3,5 tonsService vehicles: used for maintenance and repair of facilities, general services, after-sales services…Sales vehicles: intended for sales travel and appointments Incentive vehicles: made available to employees as part of the company’s compensation policy Vehicles in exchange of a monthly cost: deduced from the employee’s salary

23 %34 %

18 %

19 %

34 %

35 %

16 %9 % 9 %3 %


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-8%-16%

15%10%

Increased

Decreased

Perceived evolution of average duration since last year

Passenger Cars

Light Commercial Vehicles

% who think that duration of usage in the company has…

Base: companies Light Commercial Vehicles or Passenger Cars / Excluding second-hand vehicles

-8%-14%

13%9%

‘Don’t know’ not included


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Financing


Services

Safety

Telematics


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Operating leasingFinance leasingCar creditSelf purchase*

Main financing methodConsolidated results


*Self-purchase = outright purchase + credit (other than car credit)‘Don’t know’ and ‘others’ excluded

39 %

8 %

24 %

29 %

3 %

14 %

34 %

49 %

Data have been consolidated: 3 years average for France, Germany, Italy, Portugal, Switzerland, Poland, Belgium, Czech Republic, Spain, UK, Greece1 year only for The Netherlands


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2008 2009 2010 2011 2012

44 %46 % 46 %

49 % 49 %

17 % 15 % 15 % 14 % 14 %

32 % 31 % 30 % 29 % 29 %

7 % 7 % 8 % 8 % 8 %Operating leasing

Finance leasing

Car credit

Self purchase*

Evolution of the main financing methodConsolidated results


*Self-purchase = outright purchase + credit (other than car credit) ‘Don’t know’ and ‘others’ excludedData have been consolidated: 3 years average for France, Germany, Italy, Portugal, Switzerland, Poland, Belgium, Czech Republic, Spain, UK, GreeceFirst year for the Netherlands


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2008 2009 2010 2011 2012

36 % 36 %

32 %

37 %34 %

2 % 2 % 3 % 3 % 3 %

23 %25 % 26 %

24 % 24 %

39 %38 % 39 %

36 %39 %

Operating leasing

Finance leasing

Car credit

Self purchase*

Evolution of the main financing methodConsolidated results


*Self-purchase = outright purchase + credit (other than car credit) ‘Don’t know’ and ‘others’ excludedData have been consolidated: 3 years average for France, Germany, Italy, Portugal, Switzerland, Poland, Belgium, Czech Republic, Spain, UK, GreeceFirst year for the Netherlands


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Financing


Services

Safety

Telematics


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Decision-making department on car policy

Top Management

Administrative /Finance Direction

Fleet Director

Procurement

Human Resources

Other


56 %

80 %

14 %

8 %

7 %

4 %

7 %

1 % 10 %7 %


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Mobility manager

% of companies with a function that covers both corporate fleets and travel

Base: companies with 100 employees and more, with corporate vehicles

37 %


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Already implemented

Don’t know what a mobility plan is

Considered

Mobility plan

% of companies considering mobility plan for their employees

Base: companies with more than 100 employees “Not considered” not included

29 %

12%

17 %

Total implemented + considered

3 %


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Potential of Electric Vehicles

% who identified areas where Electric Vehicles could be suitable


22 %14 %2012

201129 %24 %


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Financing


Services

Safety

Telematics


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% who outsource the following services

Outsourcing of services

Vehicle maintenance

Tyre replacement

24h assistance

Management of insurance

Accident management

Replacement vehicle

Fuel Management

Driver Safety training

Online reporting 31%

33%

57%

61%

50%

55%

70%

73%

76%

11%

18%

29%

42%

48%

55%

57%

65%

68%


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CO2 optimization of car policy

Reporting on reliability of brands / models

CO2 reporting

Communication to drivers to decrease operational costs

Reporting for accounting and fiscal purposes

Eco driving training

Consultancy on car company policy

Grey Fleet management

Administration of pool of cars available upon reservation

14%

10%

13%

13%

25%

20%

20%

14%

21%

3%

4%

3%

4%

11%

8%

7%

5%

8%

% with the following services already in place

New services already in place



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22 %34 %

15 %11 %

Considered

Already implemented

% considering replacing some vehicles currently individually allocated with a right-to-use pool car upon reservation

Right-to-use pool car upon reservation

Base: companies which have the administration of pool of cars available upon reservation or which are interested


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Financing


Services

Safety

Telematics


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% of businesses who consider safe driving behavior on professional trips as…

Individual responsibility Don’t know Shared responsibility between company and driver

Responsibility between driver and company


47 %

43 %

51 %

54 %


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21 %

15 %

Safety driving training

% who have mandatory safety driving training



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% who have mandatory safety driving training

33 %27 %13 %13 %

2 %20 %

31 %26 %16 %

61 %

14 %10 %21 %


EU BE CH CZ DE ES FR GR IT NL PL PT UK


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In-door classes

On the road

On tracks

E-learning

On Simulators

Others

What kind of mandatory safety trainings in companies

Base: companies with safety training implemented

10%

9%

19%

18%

41%

46%

5%

3%

7%

9%

33%

58%


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Effectiveness in companies with a training program

Frequency of safety driving training

5 %5 %

52 %54 %

14 %16 %

29 %25 %

Annual

Bi annual

One off training session

Don’t know

Base: companies with safety training implemented


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Financing


Services

Safety

Telematics


35Base: companies with corporate vehicles = 100%

6 %

4 % 18 %

5 %

Use of Telematics

Plans to implement

Implemented

% of companies using or planning to implement Telematics in the next 3 years


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Purposes for using Telematics

Base: companies using or planning to use Telematics

As a vehicle locator/tracker

Reduce fuel consumption

Monitor technical car data to reduce maintenance costs

Monitor unauthorised use

Monitor driving behaviours

Improve safety of your drivers 21%

29%

29%

23%

32%

48%

14%

17%

23%

30%

42%

47%

Primary and secondary purposes for using Telematics


37

Open No opinion Reluctant

Acceptance of drivers concerning Geolocalisation information


11 %

8 %

26 %

16 %

27 %

47 %

36 %

29 %

Strongly opposed

Acceptance of drivers on the gathering of Geolocalisation information according to fleet managers

5%

-1%

Balance Open –

(Reluctant + Strongly opposed)


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Open No opinion Reluctant


8 %

6 %

25 %

15 %

25 %

43 %

42 %

36 %

Strongly opposed

Acceptance of drivers concerning driving behaviors information

Acceptance of drivers on the gathering of driving behaviors information according to fleet managers

15%

9%

Balance Open –

(Reluctant + Strongly opposed)


2012 international cvo barometer

Business

fleet managers

fleet growth

employees companies

fleet professionals

employees vendredi

leasing companies

methodology companies

companies size